Information Technology Jobs in Maple Grove

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

About the Role

We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.

You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.

Key Responsibilities

• Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.

• Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.

• Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.

• Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.

• CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.

• Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.

Qualifications

• Minimum1 year of experiencein prospecting and pipeline generation

• Proficiency inCRM systems(Salesforce and preferred)

• Experience withEnterprise accountsandSaaS salesis a plus

• Background inhealthcare,inside sales, orclient-facing rolesis advantageous

• Experience working with or for a Health Plan would be a strong plus

• Strongwritten and verbal communicationskills

• Self-starter with excellenttime managementandcollaborationskills

• Ability tomultitaskand thrive in a quota-driven environment

• Bachelor's degree preferred

• 10% or less travel

Why Join Us?

• Be part of a mission-driven company improving healthcare experiences nationwide

• Work with cutting-edge technology and industry-leading data

• Collaborate with passionate, innovative professionals

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Join the Beacon Specialized Living Services Team: Make a Real Impact!

Are you looking for a meaningful career where you can make a difference in the lives of others? Do you have a passion for supporting individuals with intellectual and developmental disabilities, mental health challenges, and autism? If so, it’s time to LEAP forward in your career at Beacon Specialized Living Services!

At Beacon, we’re dedicated to providing exceptional care and support to individuals, empowering them to live their fullest lives. Whether you’re new to healthcare or experienced, we offer the training, support, and opportunities to help you grow professionally. NO experience is required to join our team — we’ll train you!

What Can I Expect as a Direct Support Professional (DSP)?

As a Direct Support Professional (DSP) at Beacon, you will support individuals with intellectual and developmental disabilities, autism, and mental health challenges. Your role will be instrumental in helping residents live independently, achieve personal goals, and improve their quality of life.

Daily Responsibilities Include:

• 
  
• Provide Support & Care: Encourage and guide individuals throughout the day to meet their goals, following person-centered and behavior plans.
  
• Foster a Safe Environment: Create a trust-filled space where individuals feel safe, supported, and respected, ensuring their rights are upheld.
  
• Meal Prep & Housekeeping: Cook meals based on dietary specifications and assist with laundry and cleaning to maintain a safe and organized home environment.
  
• Transportation & Advocacy: Transport individuals to appointments, advocate on their behalf, and assist with documentation.
  
• Medication Administration: Administer medications as prescribed and ensure the correct dosage is provided.
  
• 24/7 Availability: Remain awake and accessible in homes requiring round-the-clock care.
  
• Supervise Daily Activities: Support individuals with personal care, life skills, and social activities.
  

What We’re Looking For:

• 
  
• Passion for Helping Others: You’re committed to making a positive difference in the lives of individuals with disabilities and mental health challenges.
  
• Team Player: You’ll work closely with a team of compassionate professionals who share your dedication to providing quality care.
  
• Reliable & Dependable: You’re someone others can count on, whether it’s for coming to work on time, completing tasks efficiently, or providing consistent care.
  
• Willingness to Learn: We provide on-the-job training, and we value candidates who are eager to learn and grow with us.
  
• Physical & Emotional Resilience: The role requires physical activity and the ability to work in environments with occasional challenging behaviors.
  

What We offer:

• 
  
• Competitive Pay & Benefits
  We offer competitive pay and a comprehensive benefits package that includes:
  
  • 
    
  • Medical, Dental, and Vision (starting 1st of the month after 60 days)
    
  
  

• 
  
• First Stop Health Telehealth – FREE for employee & Family
  

• 
  
  • 
    
  • 24/7 care via the app Virtual Urgent Care, Primary Care and Mental Health Care.
    
  
  
• Life Insurance and 401k (with employer match)
  
• Paid Training — including CPR, De-Escalation Training, and Medication Administration Certification
  
• DailyPay — Make any day PayDay!
  
• Advancement Opportunities with our LEAP Program!
  

Beacon’s Leadership, Excellence, Advancement, and Promotion (LEAP) program is designed to help you grow professionally and advance in your career.

• 
  
• LEAP to Leadership: The LEAP program is a structured development program designed to prepare you for leadership roles and increased compensation.
  

• 
  
• Advance Quickly: You can progress through the Leveling System within your first 90 days based on developing skills, demonstrating leadership potential, and advancing in your role.
  
• Be a Part of a Growth-Focused Organization: Join a company that values your contributions and supports your career development every step of the way.
  

Qualifications:

Job Summary:

Our client is seeking a React Developer to join their team! This position is located Hybrid in Wayzata, Minnesota.

Duties:

• Develop and maintain front-end interfaces for GenAI prototypes using React
• Connect AI and backend services to user-facing applications to create interactive demonstrations and proof-of-concepts
• Collaborate with cross-functional teams to design and implement intuitive user experiences for emerging AI capabilities
• Integrate front-end components with backend services written in C#
• Iterate on prototypes based on feedback from technical and business stakeholders
• Assist in evaluating feasibility and usability of GenAI solutions through working UI prototypes

Desired Skills/Experience:

• Strong experience with React and modern front-end development practices
• Working knowledge of C# and integrating with backend APIs/services
• Experience building responsive and user-friendly web interfaces
• Ability to work in a fast-paced, experimental environment focused on prototyping and innovation
• Strong collaboration and communication skills

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position starting at $150-160,000+. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Job Summary:

Our client is seeking a UX Designer to join their team! This position is located in Wayzata, Minnesota.

Duties:

• Translate complex user needs and business requirements into web and mobile features, ensuring designs align with brand guidelines and accessibility standards
• Use design tools to draft wireframes, prototypes, and high fidelity mockups to effectively communicate design ideas, concepts and strategies while finding opportunities of improvement
• Research and assess user behavior and preferences through interviews, surveys and usability testing to gather insights and understand user perspectives on ease of use, value perception, utility, efficiency and other metrics in order to inform design decisions
• Incorporate feedback from users and other partners to refine designs, creating wireframes, mockups, and interactive prototypes to visualize design concepts and user flows, and leads iteration on designs based on feedback to improve user experiences

Desired Skills/Experience:

• 4+ years of relevant work experience, ideally seeking 5+ years or more of relevant experience

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is starting at $90,000-120,000+ . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Kinney & Lange, P.A., an established full service intellectual property (IP) law firm located in downtown Minneapolis, has an immediate opening for a Patent Legal Assistant.

Duties and Responsibilities:

•       Prepare documents from forms/templates and based on client-provided and attorney-provided materials, including preparing patent and trademark application documents for filing.

•       Organize and upload documents for e-filing with various patent & trademark offices.

•       Review Office Actions and other communications from patent & trademark offices and prepare response templates for attorney completion.

•       Correspond with clients regarding the status of applications and other matters.

•       Coordinate the transmittal of documents needing signatures (i.e., declarations and assignments).

•       Monitor attorney dockets for approaching due dates.

•       Work closely with the docketing staff and office services to ensure all dates are docketed.

•       Maintain precise follow-ups and reminders.

•       Prepare Information Disclosure Statements (IDS) for filing with the United States Patent and Trademark Office, including obtaining copies of patents and articles for submitting with IDSs.

•       Develop and document client procedures and best practices.

•       Maintain electronic files.

•       Miscellaneous typing, copying and other clerical tasks.

Qualifications:

The ideal candidate should work well in a professional, team, and fast paced environment, have strong attention to detail, and possess the ability to multitask in order to meet deadlines. Candidates with patent prosecution experience and candidates with minimal experience and a recent paralegal degree will be considered. The candidate should have an excellent technology skill set including a proficiency in the Microsoft Office Suite, and ideally, have familiarity with Foundation IP, Anaqua, or other IP docketing software, and/or time and billing software. 

Salary range: $40,000 to $70,000 annually

• Send resume and cover letter to Kinney & Lange, P.A., Attn: HR, 333 S. 7th Street, #2700, Minneapolis, MN 55402, or to

Legal Assistant – Multiple Practice Areas – Onsite in Downtown Minneapolis, MN

Are you a highly organized and detail-oriented Legal Assistant with experience supporting attorneys and paralegals in a fast-paced legal environment?

THE RIGHT STAFF is partnering with a well-established law firm in Downtown Minneapolis to hire several Legal Administrative Assistants across multiple practice areas. These opportunities are ideal for professionals who thrive on organization, anticipate attorney needs, and enjoy being a critical support partner within a collaborative legal team.

Current openings support the following practice groups:

• Corporate Law
• Renewables Financing
• Financial Services (Float)

If you are proactive, adaptable, and energized by keeping legal operations running smoothly, this could be an excellent next step in your legal administrative career.

Essential Job Duties:

• Provide day-to-day administrative support to attorneys and paralegals, including calendar management, meeting coordination, and travel arrangements.
• Draft, revise, proofread, and finalize legal correspondence and documents with a high level of accuracy.
• Maintain organized electronic client files, including uploading, naming, and managing documents, emails, and attachments.
• Assist with billing and invoicing processes, expense reporting, and time entry coordination.
• Initiate and process conflict checks, engagement letters, and new client onboarding materials.
• Track attorney expenses, receipts, and reimbursements in accordance with firm policies.
• Monitor attorney licensing, CLE requirements, and professional memberships.
• Communicate professionally with clients, court personnel, and internal stakeholders as needed.
• Provide backup support to other legal assistants during peak workloads or absences.

Practice Area Exposure May Include:

• Corporate: Entity formation documents, governance materials, contracts, and transaction support.
• Renewables Financing: Preparation and organization of financing documents for renewable energy projects, including loan agreements, tax equity structures, due diligence materials, closing binders, and coordination with lenders, developers, and regulatory entities.
• Financial Services (Float): Support across multiple financial services matters, including commercial lending, secured transactions, and regulatory filings; assist with loan documentation, UCC filings, closing coordination, and provide flexible coverage for various attorneys and practice groups as needed.

Minimum Requirements:

• 1-2+ years of experience as a Legal Assistant or Legal Administrative Assistant in a law firm or corporate legal setting is required.
• Prior experience in one or more of the listed practice areas is required.
• Familiarity with legal document management and intake processes, including conflicts and new matter setup is required.
• Strong written and verbal communication skills with excellent attention to detail.
• Ability to manage multiple priorities, deadlines, and shifting workloads with professionalism.
• Proficiency in Microsoft Office and comfort learning new technology tools.
• Experience using iManage, Intapp, or similar legal support systems is a plus.

Position Benefits, Pay, and Schedule:

• Direct-hire opportunities with a competitive salary and comprehensive benefits package, including medical, dental, vision, life insurance, disability, paid parental leave, 401(k), and paid time off.
• Full-time position located in downtown Minneapolis. Hybrid schedule available after training (4 days onsite, 1 day remote).
• Compensation range: $48,000 – $91,000 annually, depending on experience and practice area alignment.
• Standard business hours: Monday–Friday, 8:00 AM to 4:30 PM.

TO APPLY:

Please upload your resume along with your contact information and a brief cover letter. Only candidates selected for interviews will be contacted.

To explore additional opportunities or apply directly, visit: RIGHT STAFF is committed to supporting your career success. Whether you’re seeking a long-term home or exploring new opportunities, we’re here to help guide your professional journey.

THE RIGHT STAFF is an Equal Opportunity Employer.

Company Description

Graham Jewelers is a family-owned, full-service jewelry store with over 50 years of history in the Wayzata and White Bear Lake communities. Specializing in engagement rings, estate jewelry, appraisals, repairs, and custom designs, we combine state-of-the-art technology with expert craftsmanship. Our team includes a Certified Gemologist Appraiser and a Graduate Gemologist, ensuring exceptional quality and expertise. We are passionate about fine jewelry and are committed to building lifetime relationships with our customers through unparalleled service and knowledge.

Client Coordinator

Graham Jewelers

Minneapolis, MN

Pay: $25–$30 per hour

Job Type: Full-time

Position Overview

Graham Jewelers is seeking a highly organized and proactive Client Coordinator to serve as

the communication hub between our sales team, production shop, and clients.

This role ensures accurate job intake, manages timelines for repair and custom work, and

provides clear, proactive communication to clients throughout the process. The Client

Coordinator helps protect our shop’s production time while delivering an exceptional client

experience.

This position is ideal for someone who enjoys organization, client communication, and

coordinating multiple moving parts in a fast-paced environment.

Key Responsibilities

Job Intake & Documentation

● Accurately intake all repair and custom jewelry jobs

● Document job details, client expectations, and required information

● Maintain and update internal tracking systems for repair and custom work

Client Communication

● Set and confirm realistic timelines with clients

● Provide proactive updates regarding job progress

● Communicate delays or changes clearly and professionally

Workflow Coordination

● Serve as the primary point of contact between the sales team and shop production

● Coordinate the movement of jobs from intake through completion

● Schedule and coordinate client pickups and deliveries

Operations Support

● Answer incoming phone calls and assist clients as appropriate

● Coordinate outsourced watch repairs and external services

● Maintain accurate records and documentation for all jobs

What Success Looks Like

● High percentage of on-time job completion

● Accurate intake documentation

● Reduced interruptions to shop production staff

● Positive client feedback and satisfaction

This Role Does Not

● Perform jewelry bench work

● Sell on the sales floor

● Manage production staff

● Override shop production priorities

Qualifications

● Strong organizational and communication skills

● Ability to manage multiple tasks and timelines

● Attention to detail and documentation accuracy

● Professional and client-focused demeanor

● Experience in retail, client service, or operations coordination preferred

● Jewelry or repair industry experience is helpful but not required

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to

perform the essential functions of this position.

This role may require:

• Sitting or standing for extended periods

• Frequent use of a computer and phone

• Occasional lifting of small packages or jewelry items (typically under 10 pounds)

Compensation & Benefits

● $25–$30 per hour, depending on experience

● Employee jewelry benefits

● Paid time off

● Employee discount

● Opportunities for growth within the company

Equal Opportunity Employer

Graham Jewelers is an equal opportunity employer. We are committed to creating an

inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual

orientation, gender identity, national origin, disability, veteran status, or any other

protected status under applicable law.

Preferred Experience

Project Management

Proficiency in Microsoft Office and Google Workspace

Phone Etiquette

Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role’s responsibilities involve Spanish-language communication with U.S., Canada, and Latin American markets. Strong written and verbal fluency in Spanish is essential to support email communication and documentation.

The ideal candidate has a sales administration background, excellent organizational skills, and the ability to manage multiple tasks with attention to detail in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone, email, or other channels.
• Maintain professionalism with internal and external customers, ensuring positive interactions.
• Generate and close quotes, process orders, and route website leads.
• Collaborate with sales managers and inside sales representatives, tracking tasks, calls, and activity.
• Resolve product or service issues, escalating when necessary.
• Liaise between production, customer care, and accounting to track orders.
• Assist with audits, reporting, and account analysis for clients.
• Develop processes to ensure customer needs are met within budget and with minimal impact on the bottom line.
• Support trade show and meeting coordination, including material preparation, travel arrangements, and logistics.
• Continuously build knowledge of hospitality products and maintain strong relationships with team members and other departments.

Qualifications

• Associate degree or equivalent experience; combination of education and relevant work experience considered.
• Strong written and verbal proficiency in Spanish and English.
• Sales administration experience preferred.
• Familiarity with product structures, bill of materials, routers, or technical prints.
• Excellent written communication skills.
• Strong organizational, technical, and problem-solving skills.
• Ability to work under pressure, meet deadlines, and manage competing priorities.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience with video conferencing tools (Zoom, Teams, etc.).

Job Description:

L1 Service Desk Analyst (5–6 Years Experience)

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

Role Overview

• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries

• Deliver high-quality, customer-focused support across enterprise IT environments

• Ensure first-call resolution wherever possible and effective escalation when required

Key Responsibilities

• Provide Level 1 technical support via phone, email, chat, and self-service portal

• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool

• Troubleshoot issues related to:

o Windows and macOS end-user devices

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Active Directory (password resets, account unlocks, group access)

o VPN, network connectivity, Wi-Fi, and printer issues

• Perform initial diagnosis and resolution using knowledge articles and SOPs

• Escalate unresolved incidents to L2/L3 teams with accurate documentation

• Follow ITIL-based incident, request, and problem management processes

• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)

• Provide user communication and status updates throughout the ticket lifecycle

• Participate in shift handovers and knowledge sharing sessions

• Identify recurring issues and suggest improvements or automation opportunities

• Support new user onboarding/offboarding tasks as per SOPs

• Assist in major incident calls by handling communications and ticket updates

Technical Skills & Experience

• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role

• Strong hands-on experience with:

o Windows 10/11 and macOS

o Microsoft 365 & Teams administration basics

o Active Directory and Azure AD fundamentals

o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)

• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar

• Familiarity with remote support tools and endpoint management solutions

• Exposure to VDI, MFA, and endpoint security tools is a plus

Process & Compliance

• Good understanding of ITIL v3 / ITIL 4 processes

• Adherence to security, compliance, and access control policies

• Experience working in SLA-driven, 24×7 or shift-based environments

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year