Information Technology Jobs in Los Altos, CA

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.

Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role:

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.

What You’ll Be Working On:

• Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
• On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
• Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
• Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
• Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.
• Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
• Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).

What You’ll Bring to the Team:

• Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
• Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
• Version Control: Proficiency with Git for code management and collaboration.
• Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
• Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
• Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
• Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
• HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:

• Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
• Cloud Expertise: Deep understanding of specific cloud platforms and services.
• Automation Skills: Experience with automation tools and scripting languages.
• Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
• Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
• Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:

• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid Parental Leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $300 per pay period

Compensation:

Compensation will be paid between $125,000 and $151,000 + Bonus. Restricted Stock Units are included in all offers. Salary will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

Our Flight Software team is at the core of Reliable's autonomy mission, building safety critical embedded flight software, maturing next generation detect and avoid and communications technology, FPGA designs, and simulation and test infrastructure. We're deeply involved in all aspects of the development and certification of the Reliable Robotics autonomy stack, and play a central role in bringing our aircraft to life.

Responsibilities

As a Flight Software Manager at Reliable Robotics, you'll lead and grow the team responsible for the safety critical flight software that makes the aircraft fly. You'll own the maturation of engineering processes to balance immediate engineering execution with formal DO-178C verification, supporting rapid integration and testing of GNC algorithms while building out the software architecture for certification.

You'll provide technical and architectural guidance on flight software components, from flight controls to redundancy management. You'll work closely with leads across Guidance, Navigation, and Controls (GNC), Avionics, Systems, and Hardware to develop and execute technical roadmaps, manage priorities, and ensure your team is unblocked and empowered to deliver robust, reliable, and certifiable flight software enabling advanced autonomy.

Basic Success Criteria

• Bachelor's Degree in Aerospace, Computer Science, or related discipline

• 7+ years of professional experience in real-time embedded software development (C/C++)

• 3+ years in a technical leadership or people management role

• Experience working on complex systems where hardware and software intersect

• Experience with Guidance, Navigation, and Control (GNC) algorithms, flight dynamics, and state estimation

Preferred Criteria

• Demonstrated success scaling teams and maturing development processes in a high-growth environment

• Experience designing and implementing fault-tolerant systems and redundancy management schemes

• Experience working through the full lifecycle of a DO-178C certification program

• Professional experience with Python for tooling, test, and data analysis

This role is located onsite at our HQ in Mountain View, CA. Must be willing to travel 10% of the time.

At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $180K - $260K

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As an Electrical Systems Engineer, you will be a part of our Vehicle Design and Integration team. Your work will help bring together mechanical, electrical, navigation, control, and safety requirements to produce complex electrical systems that are key to the success of our efforts to automate aviation. You'll collaborate with a broad set of teams to develop a system architecture and incorporate requirements across the hardware/software stack.

Responsibilities

In your role as an Electrical Systems Engineer, you will be responsible for refining and implementing our Avionics system architecture and driving its physical implementation. You will drive the system-level design, testing, and integration of avionics hardware, including computing, sensing, actuation, communication, power, and display systems. You will work across engineering teams and will implement an electrical system design that meets system-level and certification requirements. You will be the owner of multiple components (IMUs, air data computers, batteries) and will be responsible for how they are installed in the aircraft, verified, and certified at the aircraft level.

Basic Success Criteria

• Electrical Engineering fundamentals, typically gained through a Bachelor's Degree of Science or Engineering in Electrical, Mechanical, Aerospace, or related discipline

• Hands-on experience with electrical system development, integration, or testing

• Ability to work within a team, including strong written and verbal communication skills

• Ability to troubleshoot, find root cause, and resolve issues in a safety critical environment

Preferred Criteria

• Advanced Degree of Science or Engineering in Electrical, Mechanical, Aerospace, or related discipline

• Experience integrating and troubleshooting complex electronic sensors, actuators, computing, and wiring into complex vehicle-level systems.

• Creative problem solver that can bring multiple disciplines together with the ability to assess risk and make design and development decisions without all available data

• Experience designing, drafting, and building aerospace wiring harnesses, including using ECAD tools such as E3, VeSys, IGE+XAO

We're a growing, motivated, fast-paced team of avionics professionals. We move quickly, and everyone wears multiple hats. We're looking for someone who is diligent and detail-oriented who can join our team and make an immediate impact.

The position will be located at our facility in Mountain View, California. Must be willing to travel up to 10% of the time.

At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity. In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $118K - $170K

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Senior Software Engineer - Engineering Productivity at Reliable Robotics, you will design, and implement software to support the development, analysis, and certification of automated aircraft systems. You will work closely with product owners and end users to develop solutions that enable and optimize engineering development workflows. The software you produce will be critical to the development and certification of the first fully autonomous aircraft.

Responsibilities

In your role as an internal tool developer, you will develop applications, infrastructure, and tools used by engineering to capture product requirements and interface definitions, model the product architecture and design, and reduce and analyze flight and lab test data. You will supercharge the engineering organization's efficiency and effectiveness by streamlining tools and processes. You will work with other teams and stakeholders to establish technical and UX design requirements for these projects and own the "plan, code, build, test, release, deploy" lifecycle of these applications and services.

Basic Success Criteria

• Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience

• 5+ years experience with professional full stack web development in a team setting

• Professional experience with core browser technologies (JavaScript, HTML, CSS) and TypeScript

• Experience structuring dynamic, model-driven data and determining data relationships

• Experience working with SQL, NoSQL, and time series databases

• Experience designing software architecture for both new and existing projects

Preferred Criteria

• Experience using Python and libraries such as pandas, matplotlib, and django

• Experience integrating with cloud platforms and infrastructure tools such as AWS, Terraform, and Docker

• Experience designing and implementing ingestion pipelines for high-throughput streams of real-time telemetry

• Experience integrating business intelligence and data visualization tools such as Tableau, Power BI, Superset, Metabase

• Experience developing React components and reusable libraries/tools for developers

At Reliable Robotics, we believe that our internal tools are key ingredients to our success. Aircraft design, integration, and certification are highly complex processes requiring diligent management of data and their relationships. Traditionally a paper process, our tools enable our system designers to move faster, conduct more thorough and comprehensive analyses, and design safer aircraft systems. Come be a part of taking our products to the next level.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $215K - $300K

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Senior Simulation Software Engineer, you will work to shape all aspects of our simulation software stack, including framework performance, flight dynamics modeling, hardware emulation, and simulation-based test infrastructure.

Responsibilities

In your role as Senior Simulation Software Engineer, you will lead projects to develop a robust, deterministic, and scalable software simulation framework to accelerate testing of safety-critical systems. You'll work closely with stakeholders, including flight software, guidance/navigation/control, and hardware test engineers to expand our simulation system. Your work will improve the simulation's core architecture, including performance, reproducibility, and flexibility. You'll evaluate and drive key project decisions while mentoring team members to improve their own skills.

Basic Success Criteria

• Bachelor's degree in Computer Science, Mathematics, Aerospace Engineering or equivalent experience

• 5+ years industry experience in simulation systems within aviation, automotive or comparable environments

• 7+ years professional experience in object oriented C++ and Python (or other scripting languages)

Preferred Criteria

• Experience modeling aircraft dynamics

• Experience developing simulations for safety-critical / DO-178 software and hardware systems

• Experience architecting complex distributed and real-time software frameworks

• Strong technical, organizational, and problem-solving skills

• Excellent documentation and collaboration skills

As a Senior Simulation Software Engineer, you will be part of the Simulation and Test Systems team. The Simulation and Test Systems team is responsible for building the infrastructure necessary to enable the development, test, and deployment of our autonomous aircraft software. You will work closely with the hardware-in-the-loop test environments, high-fidelity physics simulation stack, and cloud-based Monte-Carlo infrastructure to enable the millions of flight equivalent hours necessary to certify our aviation products. These systems provide fast and accurate feedback on the behavior of our system through a wide variety of flight plans, environmental conditions, and system faults.

Must be willing to travel up to 10% of the time.

The estimated salary range for this position is $215,000 to $300,000/annual salary + cash and stock option awards + benefits. At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $215K - $300K

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Sr. Electrical Systems Engineer, you will be a part of our Vehicle Design and Integration team. Your work will help bring together mechanical, electrical, GNC, and safety requirements to produce complex components that are key to the success of our efforts to automate aviation. You'll collaborate with a broad set of teams to develop a system architecture and incorporate requirements across the hardware/software stack.

Responsibilities

In your role as a Sr. Electrical Systems Engineer, you will be responsible for defining avionics system architecture and completing trades regarding performance, complexity, risk, and effort. You will drive the vehicle-level design, testing, and integration of avionics hardware, including computing, sensing, actuation, communication, power, and display systems. You will work across engineering teams and will implement an electrical system design that meets system-level and certification requirements. You will be the owner of multiple components (IMUs, air data computers, batteries) and will be responsible for how they are installed in the aircraft, verified, and certified at the aircraft level.

Basic Success Criteria

• Electrical Engineering fundamentals, typically gained through a Bachelor's Degree of Science or Engineering in Mechanical, Electrical, Aerospace, or related discipline

• 5+ years of professional hands-on experience with electrical system-level development, integration, and testing

• Ability to work within a team, including strong written and verbal communication skills

• Ability to troubleshoot, find root cause, and resolve issues

Preferred Criteria

• Advanced Degree of Science or Engineering in Mechanical, Electrical, Aerospace, or related discipline

• Experience developing system architectures and managing requirements across multiple interfaces

• Experience integrating and troubleshooting various electronic sensors and components

• Creative problem solver that can bring multiple disciplines together with the ability to assess risk and make design and development decisions without all available data

• Experience designing, drafting, and building aerospace wiring harnesses, including using ECAD tools such as E3, VeSys, IGE+XAO

• Proven track record of shipping products and completing projects

We're a growing, motivated, fast-paced team of avionics professionals. We move quickly, and everyone wears multiple hats. We're looking for someone who is diligent and detail-oriented who can join our team and make an immediate impact.

The position will be located at our facility in Mountain View, California.

Must be willing to travel up to 10% of the time.

The estimated salary range for this position is $180,000 to $260,000/annual salary + cash and stock option awards + benefits. At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $180K - $260K