Information Technology Jobs in Long Beach Ca Remote

Director of Customer Service & Call Center Operations

The Director of Customer Service & Call Center Operations is a senior leader responsible for building and leading a high-performing, culturally competent contact center serving a predominantly Asian senior Medicare population within a fully delegated, full-risk PCP IPA / MSO environment.

This role oversees patient, provider, and broker service experience while driving operational excellence, team development, and value-based care outcomes.

Key Responsibilities

Patient & Partner Experience Leadership

• Champion a patient-first, culturally aligned service model for Asian elderly patients and caregivers
• Ensure high standards for empathy, clarity, first-call resolution, and timely access to care
• Oversee service delivery for patients, PCP practices, specialists, and broker partners
• Translate feedback and complaints into measurable service improvements

People Leadership & Culture

• Lead, coach, and develop managers and frontline customer service teams
• Foster a respectful, accountable, and service-driven culture
• Oversee onboarding and training focused on Medicare Advantage, cultural sensitivity, and service excellence

Operations & Performance Management

• Oversee daily contact center operations (phone, digital, portal)
• Manage KPIs including CSAT, NPS, FCR, ASA, abandonment rate, and quality scores
• Optimize staffing, workforce planning, and seasonal readiness (AEP/OEP)
• Use data and dashboards to drive continuous improvement

Value-Based Care & Clinical Partnership

• Align contact center workflows with care gap closure, AWVs, preventive screenings, and post-discharge outreach
• Partner with Clinical, Quality, and Care Management teams to improve outcomes and member retention

Compliance & Systems

• Ensure compliance with HIPAA, CMS, and Medicare Advantage regulations
• Partner with IT to optimize telephony, CRM, and contact center technologies

Qualifications

Required:

• Bachelor’s degree in Healthcare Administration, Business, or related field preferred
• 7+ years of healthcare customer service or call center leadership experience
• Experience in Medicare Advantage, managed care, IPA/MSO, ACO, or value-based care environments
• Proven success leading large frontline service teams
• Bilingual in English and at least one Asian language (e.g., Korean, Chinese, Vietnamese, or Tagalog) – Required
• Strong understanding of culturally competent service for senior populations

Preferred:

• Experience serving Asian or immigrant senior populations
• Familiarity with EMR, CRM, and workforce management systems
• Lean, Six Sigma, or Service Excellence training

Success Measures

• Improved patient, provider, and broker satisfaction
• Reduced escalations and complaints
• Improved access metrics and first-contact resolution
• Strong employee engagement and retention

AMM BENEFITS

When you join AMM, you’re not just getting a job—you’re getting a benefits package that puts YOU first:

• Health Coverage You Can Count On: Full employer-paid HMO and the option for a flexible PPO plan.
• Wellness Made Affordable: Discounted vision and dental premiums to help keep you healthy from head to toe.
• Smart Spending: FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future.
• Work-Life Balance: Generous PTO, 40 hours of sick pay, and 13 paid holidays to enjoy life outside of work.
• Career Development: Tuition reimbursement to support your education and growth.
• Team Fun: Paid company outings and lunches because we work hard, but we also know how to have fun!

DMF is looking for a recent Electrical Engineering graduate with a passion for electronics and circuit design to join our new product development team. In this role you will work on developing industry leading LED lighting and IOT products with exposure to everything from ideation to detailed circuit design, analysis, prototyping and validation. The candidate will be an integral part of a dynamic and growing engineering team with room to innovate, learn and grow rapidly.

This role is onsite in Carson, CA.

The salary range is $75,000 to $100,000 (based on skills/knowledge/experience).

Responsibilities:

• Support the Electrical Engineering team in the design and qualification of compact LED drivers incorporating switch mode power supplies and associated control and communication circuits.
• Execute hardware testing and report results for review.
• Perform detail circuit design, simulation and prototyping under the direction of a senior engineer.
• Troubleshoot field returns, identifying root cause of problem and potential design improvements.
• Work with a cross functional team consisting of Mechanical engineers, Firmware engineers, Industrial Designers, and Project Managers supporting the overall product development effort.
• Follow the company product development process, conduct design reviews and interface with other engineers and departments to ensure an efficient transfer from design to production.

Requirements:

• Passionate about solving problems, using technology, and building product.
• Ideally, 2 or more years of professional experience with exposure to circuit design or testing within the consumer or industrial electronics sector.
• Knowledgeable with the fundamentals of electronics, components, and circuit design
• Hands on experience with electronics through professional experience, personal projects or college assignments.
• Able to communicate in an effective and professional manner (written and oral).
• High level of maturity and organization with a healthy obsession to learn
• Experience with microcontrollers and firmware is a plus.

Responsibilities.

Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

The role of the Director, Payments is to own the strategy to optimize approval rates, payment provider fees, chargebacks, and ensure compliance with regulations. This person will be comfortable developing and utilizing reporting to identify areas for opportunity and optimization, working cross-functionally to implement changes, managing payment providers, and directing the operations of the fraud team.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develop payment strategy to increase authorization rates while minimizing cost across Revolve markets
• Develop reporting on approval rates, payment fees, and chargebacks to drive strategic and operational decisions
• Work cross-functionally to implement changes to internal payments and fraud systems, as well as partner integrations
• Manage relationships with payment vendors
• Own payment and fraud KPI’s
• Collaborate cross-functionally to develop and enhance internal tools and manage integrations
• Ensure compliance with regulations and industry standards related to payments
• Direct the fraud team
• Understand the e-commerce fraud environment and quickly react to new fraud trends

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Strong understanding of the payment environment, including alternative payments and regulations for card networks
• Ability to work and prioritize multiple tasks in a fast-paced, cross-functional team environment
• Candidate must be detail-focused and able to assess data and trends
• Utilize data to support decision-making
• Ability to articulate thoughts and findings both orally and in writing
• Maintain high operational efficiency and identify opportunities for improvement
• Quickly implement system changes to react to trends
• Proactive in identifying and addressing challenges
• Strong communicator

Qualifications:

• BA/BS required
• Minimum of 8+ years of experience managing payments
• Experience with domestic and international processors and networks, and alternative payments
• Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and develop effective solutions and processes
• Familiarity with regulations and industry standards related to payment and fraud
• Experience leading a team
• Strong proficiency with Microsoft Office, particularly Excel
• SQL experience a plus

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

Job Description

A Real Estate Agent plays an essential role in a real estate transaction. In this role, you will advocate for your clients by understanding their preferences, representing them when negotiating a sale and assisting them with every detail of their home purchase and sale. Real estate is an exciting industry that is constantly evolving, and we need someone who is creative, enthusiastic and willing to think outside of the box to give their clients the best real estate experience possible.

You would fit this role as an Entry-Level Real Estate Agent if you love to come up with creative solutions to make yourself stand out in a thriving real estate market. As this is an entry-level position, prior real estate experience is not required. We will provide you with training and resources to prepare you to become a successful agent. Real Estate offers a lot of independence, so if you are a self-starter and enjoy flexibility, this position could be a good fit for you.

Real Estate Agents receive compensation based on their transaction volume. When a sale or purchase is achieved, you will receive a competitive commission. The more sales you close, the more commission you earn. Real Estate Agents often earn more than $100,000 a year, but it can take a couple years to reach that goal as you build your client portfolio.

Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details.

Job Responsibilities

As a Real Estate Agent, you will...

* Help clients price their property and get it ready to put on the market

* Stay updated on your local real estate market so you can offer clients an accurate comparison of home sales in their area

* Arrange home showings and open houses

* Advertise your real estate services to the local community

* Represent your clients' best interests during contract negotiations

* Communicate with clients regularly and check in on their needs

* Create marketing strategies so clients can sell their home quickly and profitably

* Develop strategies to obtain referrals and build your client portfolio

As a broker, we will...

* Walk you through the process of obtaining a real estate license

* After obtaining your license, we offer training, resources and support to help you become the best real estate agent you can be

* Accommodate a flexible work schedule to help you establish a healthy work/life balance

* Offer competitive compensation rates

About Berkshire Hathaway HomeServices California Properties

At Berkshire Hathaway HomeServices California Properties, our mission is to create and deliver unparalleled customer service throughout the transaction process. Founded in 1985, Berkshire Hathaway HomeServices California Properties has grown to over 3,000 agents in more than 60 offices serving the Southern California market including Santa Barbara, Los Angeles, Orange County and San Diego.

Working Here

Whether you are a real estate professional or seeking a rewarding corporate career, Berkshire Hathaway HomeServices California Properties gives you the tools and opportunity to succeed. We offer industry-leading marketing programs, experienced leadership, and the technology you need to soar beyond your expectations. As a member of our team, you not only have access to our world-class programs, support and services, but also the backing of our nationally renowned name. Our agents' commitment to customer satisfaction is what makes us a nationally recognized Berkshire Elite brokerage.

Our Equal Opportunity Promise

We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.

Industry

Real Estate Nexp

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You'll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for.

We have multiple roles available in Sales , Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you're most interested in, during the interview process.

A day in the life for Sales and Cashier:

• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor

• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program

• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed

• Work with the team to ensure the sale's floor stays \"runway ready\" through re-merchandising and straightening throughout the day

• Assist customers with a variety of transactions through a seamless and friendly experience

• Demonstrate expertise in all technologies used in the store environment

• Defuse customer situations and provide resolutions in a timely and effective manner

A day in a Life for Stock Support and Fulfillment:

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments

• Fulfill customer orders in a timely manner following quality standards

• Prepare and ship customer's orders following quality, packing and shipping standards

• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes

• Assist in maintaining clean and organized selling floors and stockrooms

• Provide general support to the store, e.g. set up special events , organize backroom, markdowns, and relocate store fixtures

You own this if you have

• Clear, effective communication with strong interpersonal skills

• Accountability, initiative and a high level of ownership

• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment

• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds ( STOCK SUPPORT OR FULFILLMENT ROLE )

• The ability to work a flexible schedule based on business needs

We've got you covered

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

US CITIZENS / Green Card Holders / EAD Green card / EAD CARD HOLDERS

THIS IS A DIRECT BANKING CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Shaily Sharma -- || 9

shaily(at)zilliontechnologies(dot)com

Pay rate : $45/hr on W2

Legal Specialist / Paralegal

Duration: Ongoing long term contract

Direct banking Client

Rate : BEST RATES $$

Hybrid Role - 3 days a week onsite in Winchester, VA // 2 Days fully remote

Job Description:

A Legal Specialist provides support by accurately complying with :

1. Knowledge of legal regulations and compliance requirements

2. Strong analytical and problem-solving skills

3. Attention to detail and excellent communication skills

Preferred qualifications:

* We would like the candidates to have legal experience working in an attorney's office or court

* Effective communication skills

* Attention to detail

* Focused and able to time manage with minimal to no supervision

* Able to take initiatives

Please send qualified resumes directly to : shaily(at)zilliontechnologies(dot)com // 9084874334

Thanks,

Shaily Sharma

Zillion Technologies Inc.

Asst. Director - Talent Acquisition

9084874334

Email: shaily(at)zilliontechnologies(dot)com // 9084874334

US CITIZENS / Green Card Holders / EAD Green Card Holders ONLY

NO THIRD PARTIES PLS

THIS IS A DIRECT CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Saakshi Sahni - 7

Email: saakshi(at)zilliontechnologies(dot)com // 7039551070

Legal Specialist / Paralegal

Duration: Ongoing long term contract

Direct banking Client

Rate : $45/hr w2

Hybrid Role - 3 days a week onsite in Winchester, VA // 2 Days fully remote

US CITIZENS / Green Card Holders / EAD Green card / EAD CARD HOLDERS

Job Description:

A Legal Specialist provides legal support on various matters, including legal orders as it relates to garnishments, child support, tax liens in addition to on campus support.

1. Knowledge of legal regulations and compliance requirements

2. Experience with phone calls from clients/customers and reviewing legal documents

3. Strong analytical and problem-solving skills

4. Attention to detail and excellent communication skills

Preferred qualifications:

* We would like the candidates to have legal experience working in an attorney's office or court

* Effective communication skills

* Attention to detail

* Focused and able to time manage with minimal to no supervision

* Able to take initiatives

Please send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com // 7039551070

Thanks,

Saakshi Sahni

Zillion Technologies Inc.

Director - Talent Acquisition

Email: saakshi(at)zilliontechnologies(dot)com // 7

US CITIZENS / Green Card Holders / EAD Green Card Holders ONLY

NO THIRD PARTIES PLS

THIS IS A DIRECT CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Saakshi Sahni - 7

Email: saakshi(at)zilliontechnologies(dot)com // 7039551070

Legal Specialist / Paralegal

Duration: Ongoing long term contract

Direct banking Client

Rate : $40-$45/hr w2

Hybrid Role - 3 days a week onsite in Pensacola, FL // 2 Days fully remote

US CITIZENS / Green Card Holders / EAD Green card / EAD CARD HOLDERS

Job Description:

A Legal Specialist provides legal support on various matters, including legal orders as it relates to garnishments, child support, tax liens in addition to on campus support.

1. Knowledge of legal regulations and compliance requirements

2. Experience with phone calls from clients/customers and reviewing legal documents

3. Strong analytical and problem-solving skills

4. Attention to detail and excellent communication skills

Preferred qualifications:

* We would like the candidates to have legal experience working in an attorney's office or court

* Effective communication skills

* Attention to detail

* Focused and able to time manage with minimal to no supervision

* Able to take initiatives

Please send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com // 7039551070

Thanks,

Saakshi Sahni

Zillion Technologies Inc.

Director - Talent Acquisition

Email: saakshi(at)zilliontechnologies(dot)com // 7

US CITIZENS / Green Card Holders / EAD Green Card Holders ONLY

NO THIRD PARTIES PLS

THIS IS A DIRECT CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Saakshi Sahni - 7

Email: saakshi(at)zilliontechnologies(dot)com // 7039551070

Legal Specialist / Paralegal

Duration: Ongoing long term contract

Direct banking Client

Rate : $45/hr w2

Hybrid Role - 3 days a week onsite in Winchester, VA // 2 Days fully remote

US CITIZENS / Green Card Holders / EAD Green card / EAD CARD HOLDERS

Job Description:

A Legal Specialist provides legal support on various matters, including legal orders as it relates to garnishments, child support, tax liens in addition to on campus support.

1. Knowledge of legal regulations and compliance requirements

2. Experience with phone calls from clients/customers and reviewing legal documents

3. Strong analytical and problem-solving skills

4. Attention to detail and excellent communication skills

Preferred qualifications:

* We would like the candidates to have legal experience working in an attorney's office or court

* Effective communication skills

* Attention to detail

* Focused and able to time manage with minimal to no supervision

* Able to take initiatives

Please send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com // 7039551070

Thanks,

Saakshi Sahni

Zillion Technologies Inc.

Director - Talent Acquisition

Email: saakshi(at)zilliontechnologies(dot)com // 7

******MULTIPLE HIRING ******

****************BEST BILL RATES ****************

US CITIZENS / Green Card Holders / EAD Green card / EAD CARD HOLDERS

THIS IS A DIRECT BANKING CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Shaily Sharma -- || 9

shaily(at)zilliontechnologies(dot)com

Pay rate : $45/hr on W2

Legal Specialist / Paralegal

Duration: Ongoing long term contract

Direct banking Client

Rate : BEST RATES $$

Hybrid Role - 3 days a week onsite in Winchester, VA // 2 Days fully remote

Job Description:

A Legal Specialist provides support by accurately complying with :

1. Knowledge of legal regulations and compliance requirements

2. Strong analytical and problem-solving skills

3. Attention to detail and excellent communication skills

Preferred qualifications:

* We would like the candidates to have legal experience working in an attorney's office or court

* Effective communication skills

* Attention to detail

* Focused and able to time manage with minimal to no supervision

* Able to take initiatives

Please send qualified resumes directly to : shaily(at)zilliontechnologies(dot)com // 9084874334

Thanks,

Shaily Sharma

Zillion Technologies Inc.

Asst. Director - Talent Acquisition

9084874334

Email: shaily(at)zilliontechnologies(dot)com // 9084874334