Information Technology Jobs in Leon Valley, TX

602 positions found — Page 33

Senior Embedded Design Systems Engineer
Salary not disclosed
San Antonio, TX 1 week ago

About the Company

We are a leading technology firm dedicated to innovation and excellence in the field of embedded systems. Our mission is to deliver cutting-edge solutions that meet the evolving needs of our customers while fostering a culture of collaboration and continuous improvement.


About the Role

The role involves designing, developing, and testing cryptographic embedded systems, ensuring that our products meet the highest standards of quality and performance.


Responsibilities

  • Design, develop, and test cryptographic embedded systems.
  • Research requirements and develop product specifications according to marketing and customer needs.
  • Collaborate with engineers in other disciplines of system design.
  • Prepare production documentation for manufacturing and assembly.
  • Write and maintain detailed functional specifications.
  • Write and maintain production test procedures, fixtures, and systems.


Qualifications

  • BS in electrical or electronic engineering (or similar field).
  • 10+ years of embedded systems design experience.

Required Skills

  • Knowledge of circuit boards, processors, and electronic/computer hardware.
  • Experience with in-circuit acceptance, functional testing, and electronic test equipment.
  • Experience with schematic capture and PCB layout software.
  • Ability to interpret digital electronic circuit and logic diagrams.
  • Good understanding of high-speed signal integrity.
  • Excellent analytical and technical skills.
  • Excellent administrative, interpersonal, and communication skills.
  • Desire for excellence in all results of the team and individual efforts.
  • Ability to work independently with minimal supervisory direction.


Preferred Skills

  • Solid knowledge of Altium Designer.
  • Experience with FIPS 140-2 and/or Payment Card Industry (PCI) PTS.
  • Knowledge of FCC and CE design standards.
  • Signal and power simulation and modeling.
  • Analog design, Power supply, Design for test and Design for manufacturing experience.
  • Experience with multiple architectures and platforms, particularly x86-64, ARM, and RISC-V.


Pay range and compensation package

Competitive salary based on experience and qualifications.


Equal Opportunity Statement

We are committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

Not Specified
Care Coordinator
Salary not disclosed
SAN ANTONIO, TX 1 week ago


POSITION SUMMARY/RESPONSIBILITIES

Care Coordinator will be instrumental in assisting the department and clinicians in the Ambulatory setting by gathering information, coordinating utilization efforts, and reviewing HCC quality indicators, and RAF scores to eligible Medicare Advantage beneficiary. Will monitor opportunities within the Medicare managed group to enhance financial outcomes. Will coordinate the transition of care and the interdisciplinary treatment for Medicare managed patients across the healthcare continuum. Facilitates the delivery of services, evaluates effectiveness, tracks outcomes and functions as the patient advocate to identify and communicate health care needs. Works collaboratively with clinical staff, clinic leadership, and outside agencies in an effort to improve patient outcomes, compliance, and decrease complications.





EDUCATION/EXPERIENCE

Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full time hospital experience preferred. Work experience in case management, utilization review, or hospital quality assurance experience is preferred.



LICENSURE/CERTIFICATION

Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is desirable. Case Manager Certification (CCM, CPHQ, or ANCC) or Certified Diabetes Nurse Educator certification is highly desirable. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.



permanent
Navigator
🏢 University Health
Salary not disclosed
SAN ANTONIO, TX 1 week ago


POSITION SUMMARY/RESPONSIBILITIES



As part of the Baby Bexar Healthy Families Community-Based Perinatal Health Initiative, this position will serve as liaison between health system providers and community based resources in order to improve maternal health outcomes for University Health patients. This position will work with a clinical care team and a team of social service agencies to assist and guide patients through prenatal, delivery and postpartum services. This position will provide screening services, education, support, and patient care coordination. Candidate will ensure appropriate information is disseminated, patient is navigated to medical appointments, and follow-up with health care needs. All functions and behaviors are applicable to the clinical and community settings. Additional activities will include patient tracking, data entry, and reporting.



EDUCATION/EXPERIENCE            



Bachelor’s degree in social sciences, health education or related field of study is required.  Four years of experience in the area of health education, public health, social work and/or case management may be considered in lieu of the Bachelor’s degree. Community Health Worker certification preferred. Knowledge and experience working with programs of similar scope and focus preferred. Spanish fluency is preferred.



permanent
Open Rank Veterinarian – SNPRC
Salary not disclosed
San Antonio, TX 1 week ago
Description:

The Southwest National Primate Research Center (SNPRC) and Texas Biomedical Research Institute (Texas Biomed), located in San Antonio, Texas, are seeking a clinical Veterinarian to support the care and management of nonhuman primate (NHP) colonies used for production, research, and retirement, as well as smaller populations of other research species including rodents, rabbits, and ferrets.


The Veterinarian will provide comprehensive clinical care, including diagnosis and treatment of disease, implementation of preventive health programs, disease surveillance and prevention, administration of analgesics and anesthetics, participation in the DEA controlled substances program, and performance of surgical and post-surgical care. The successful candidate will work collaboratively with a team of veterinarians to ensure continuous clinical coverage, including participation in off-hours, weekend, and holiday rotations.


This role is responsible for maintaining regulatory compliance in accordance with institutional Standard Operating Procedures, the Animal Welfare Act, and the Guide for the Care and Use of Laboratory Animals. In addition, the Veterinarian will perform and oversee research-related procedures, review animal use protocols, advise Principal Investigators on appropriate animal models, develop and refine research techniques, and contribute to continuous improvements in animal care, welfare, and management practices. The position also involves collaboration with internal and external investigators seeking to utilize the unique NHP resources at SNPRC.


Texas Biomed and SNPRC have a strong focus on infectious disease research, and the successful candidate will support studies conducted at ABSL-3 and ABSL-4 containment levels.


This position includes appointment as a Core Scientist at SNPRC, reporting to the Associate Director for Veterinary Resources, and a faculty appointment at Texas Biomed at the appropriate rank of Assistant or Associate Professor, reporting to the Executive Vice President for Research. As a faculty role, independent and collaborative research activities are strongly encouraged.


Our Ideal Candidate


The ideal candidate holds a D.V.M. or V.M.D. degree from an AVMA accredited veterinary school, with an active license to practice in the United States. USDA accreditation is required or must be obtainable.


ACLAM board certification or board eligibility is preferred, along with three or more years of experience providing clinical care to nonhuman primates in a laboratory animal setting. Preference will be given to candidates licensed in the state of Texas and those eligible to obtain a DEA license.


The successful candidate will be comfortable using standard computer applications, including Microsoft tools, project management software, and electronic medical records systems. Strong technical writing skills are important, as is experience reviewing and developing study protocols. A solid understanding of applicable regulatory requirements is also expected.


POTENTIAL HAZARDS: This work may involve exposure to toxic materials, compressed gases, weather-related work, radioactive materials, x-ray equipment, infectious agents (BSL-2, BSL-3, BSL-4), and medical waste. This work will involve laboratory animals. Employee may sit and stand for long periods of time. Employee will drive a motor vehicle on Texas Biomed business. May be required to work in high containment labs. Participation in a medical monitoring and surveillance program is required. Safety training, equipment, clothing, and supplies will be provided. Must be able to wear an air-purifying respirator in a proper manner and, if necessary, pass a respirator fitness test.


How to Apply: 

Applicants should submit the application and include the following attachments: 

  1. Curriculum vitae (CV) or resume
  2. Cover letter 
  3. Names and email addresses of at least three professional references


Who We Are:

Join our incredible mission to pave the way for a world free from the fear of infectious disease!

Texas Biomedical Research Institute is pioneering and sharing scientific research to protect you, your families, and our global community from the threat of infectious diseases. Our scientific discoveries create breakthroughs in medical research to provide better overall global health.

Texas Biomed is the only independent, nonprofit infectious disease research institute in the U.S. to combine:

  • The highest-level biocontainment labs for infectious disease and biodefense research
  • A federally-designated National Primate Research Center
  • More than 80 years of discoveries advancing diagnostics, vaccines and therapies
  • An entrepreneurial culture and specialized expertise in regulated science required for FDA approval

What We Can Offer You:

  • Recognized as one of the San Antonio Business Journal’s Best Places to Work in 2025.
  • Awarded the 2024 Healthy Workplace Platinum Recognition by the San Antonio Business Group on Health (SABGH).
  • Employee-centered culture focused on open communication, job empowerment, and trust.
  • Comprehensive health, dental, vision, and life insurance plans for you and your family (including your pets!).
  • Competitive employer-funded retirement plan with 6% contributions starting on day one, increasing with years of service.
  • Generous paid time off, including 14 paid holidays and a paid Winter Recess (last week of December until New Year’s).
  • On-site medical clinic, wellness incentives, and paid prescription drug resources to support your health.
  • On-site gym and wellness programs to help you stay active.
  • Flexible work arrangements designed to support work-life balance.
  • We offer a relaxed dress code so you can feel comfortable and be yourself at work.
  • Dynamic learning environment with professional development, mentorship, tuition reimbursement, and leadership programs to help you grow.

We take pride in fostering a culture of respect, opportunity, and unity! Texas Biomedical Research Institute provides equal employment opportunities for all qualified employees and applicants without regard to race, color, sex, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.



Requirements:




Texas Biomedical Research Institute provides equal employment opportunities for all qualified employees and applicants without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

PI83ae8357f677-31181-39499254

Not Specified
Administrative Assistant
🏢 FORTË
Salary not disclosed

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.


The Administrative Assistant is a great foot in the door with our company. This person performs assigned administrative functions in support of the Branch Administrator. These functions directly support our clients and account managers. This person interacts regularly with all areas of the branch operation.


What You Will be doing:

  • Greet customers when they come into the office and take all incoming calls to the branch
  • Telephone calls for Account Managers are qualified for urgency and specific needs and promptly communicated to the Account Manager or escalated to appropriate company's personnel
  • Assist customers with credit and collections questions
  • Assisted Branch Administrator with documentation of customer returns within the company's policies and procedures
  • Verify accuracy and of specific sales contracts.
  • Assist with the arrangement and coordination of open houses, product shows/seminars and manufacturer representative visits



Requirements to Assure Success:

  • Minimum of high school education required.
  • Face-to-face communication skills, telephone communication skills, and customer relation skills are very vital to success in this position.
  • The person must have computer literacy skills and basic knowledge in word processing, document scanning, and spreadsheets
  • Ability to write simple correspondence, effectively present information and respond to questions from account managers, clients, vendors and others in the organization
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists




Why Should You Apply?

At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.


The benefits of ownership

At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here’s a look at what we offer:

  • Healthcare, vision & dental coverage to keep you and your family well
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
  • Employer-paid life and disability insurance for added peace of mind
  • 401(k) with company match to invest in your future
  • Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
  • Tuition reimbursement and ongoing learning opportunities to support your growth
  • Employer-paid employee assistance program to care for your physical, mental, and financial health
  • Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.

Not Specified
Managing Technical Consultant
Salary not disclosed
San Antonio 1 week ago
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Oracle Fusion Technical Lead San Antonio, TX (REMOTE) 12+Month Contract Client is looking for an experienced Oracle Fusion Technical Lead to oversee and deliver complex Oracle Cloud ERP solutions.

The ideal candidate will have hands-on expertise across multiple Oracle Fusion tools and technologies including OTBI, BI Publisher (BIP), Financial Reporting Studio (FRS), SmartView, Fast Formula, REST/SOAP APIs, OIC, and various customization and personalization frameworks.

This role requires strong leadership, a solution-oriented mindset, and the ability to manage both project delivery and stakeholder expectations effectively.

Key Responsibilities Client Engagement & Leadership • Serve as the primary technical lead for US enterprise clients.

• Conduct design workshops and solution discussions.

• Provide architectural guidance and integration strategy.

• Lead offshore/onshore technical teams.

Oracle Fusion Development • Develop and support: o OTBI, BI Publisher, FRS, SmartView o BI Extracts and ESS Jobs o Fast Formulas (Oracle HCM) o Application Composer extensions o Visual Builder custom UIs Enterprise Integrations • Design integrations using: o REST APIs o SOAP Web Services o API mediation frameworks o Oracle Integration Cloud (OIC) • Implement: o Synchronous (Request/Response) o Asynchronous integrations o Batch/File-based integrations (FBDI) • Work with: o XML, JSON, SOAP o IDOC, RFC o CSV/File-based exchanges o WebService & API-based connectivity Data & Middleware • Manage file-based integrations and batch processing.

• Monitor integration health and resolve production issues.

• Preferred exposure with middleware platforms such as IBM ACE, MuleSoft and Other enterprise integration tools Governance & Compliance • Ensure adherence to Oracle Cloud best practices.

• Work with security models and OCI awareness.

• Support production deployments and release cycles.

Required Qualifications • 15+ years of Oracle technical experience.

• 5+ years in Oracle Fusion Cloud.

• Strong hands-on expertise in: o OIC o REST/SOAP integrations o OTBI/BIP/FRS o Application Composer & Fast Formula o FBDI and file-based integrations • Solid understanding of Oracle Cloud ERP (Financials, HCM, SCM).

• Strong communication and executive presentation skills.

• Experience working directly with US enterprise clients.

• Ability to lead design workshops and technical architecture discussions.

Preferred • Oracle Cloud certifications.

• Experience in multi-country or global ERP rollouts.

• Knowledge of Oracle Utilities modules
- WACS, CCS, OFS.

• Experience in regulated industries (Healthcare, Financial Services, Manufacturing, Utilities).

Education Bachelor’s or master’s degree in computer science or related discipline.

Metasys Technologies is an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Not Specified
AI Support Agent - various shifts/levels!
Salary not disclosed
San Antonio 1 week ago
Be on the forefront of AI technology! We are building a service desk to support federal customers in implementing AI initiatives.

You will be on the ground floor of this exciting opportunity with lots of advancement and growth potential! What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions.

Troubleshoot issues remotely using internal dashboards and generative AI tools.

Identify opportunities to enhance systems, efficiency, and customer experience.

Collaborate cross-functionally and share best practices to strengthen the knowledge base.

Continuously learn and adapt to emerging technologies.

Day shift is 7A-4P, Swing shift hours are 1P-10P, night shift is 10P-7A.

All schedules are either Tues-Sat or Sun-Thurs.

Please note this a 24x7x365 help desk so agents will be required to work holidays on a rotating basis.

Basic Qualifications Minimum 1 year of experience in a help desk, technical support, or customer support role High School Diploma or equivalent Flexibility to work a rotating schedule (evenings, weekends, and holidays as needed) Strong written communication, analytical thinking, and multitasking skills US citizenship with eligibility to obtain a secret security clearance IAT level I certification (A+ or Network+) or able to obtain within 3 months Level II agents should have an Associates degree + 4 years of related experience.

Additional experience may be substituted in lieu of degree.

Preferred Qualifications Technical or customer support experience in a digital or SaaS environment Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool Familiarity with SQL, Splunk, Domains, Chrome Developer Tools, and JSON Post-secondary education in Technology, Computer Science, or a related field an asset Tech-savvy, with the ability to learn and apply new tools quickly Excellent problem-solving and decision-making abilities Professional Skills Analytical and solution-oriented mindset Excellent communication and interpersonal skills Adaptability and flexibility in a fast-paced environment High attention to detail and precision in troubleshooting Team player who thrives in a collaborative, high-performing environment What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions.

Troubleshoot issues remotely using internal dashboards and generative AI tools.

Identify opportunities to enhance systems, efficiency, and customer experience.

Collaborate cross-functionally and share best practices to strengthen the knowledge base.

Continuously learn and adapt to emerging technologies.
Not Specified
Aircraft (Aviation) Instructor/Trainer
Salary not disclosed
San Antonio, TX 1 week ago

Come make an impact in the Public Sector! Join our team to do meaningful work and support high-impact government missions.


GP Strategies Government Solutions, Inc. Government Training Solutions | GP Strategies, a wholly owned subsidiary of GP Strategies Corporation, focuses on helping every public sector team unlock its full potential through people performance solutions.


Our work directly supports mission critical government agencies, including:

  • Air Force
  • Army
  • Department of Defense (DoD)
  • Department of Health & Human Services (HHS)
  • Department of Homeland Security
  • NASA
  • National Highway Institute (NHI) |Federal Highway Administration (FHWA)
  • State & Local Governments


Our Mission is meaningful and powerful: to deliver innovative people performance through off the shelf and custom learning, mission specialists, and technology solutions, building deep partnerships with customers to help them achieve measurable mission and company performance improvements.


GP Strategies Corporation, the corporate parent of GP Strategies Government Solutions, is a global leader in talent transformation, dedicated to empowering organizations to unlock their full potential. We help businesses enhance workforce performance and achieve strategic goals through innovative, technology-enabled learning solutions. For over 50 years, with a proven track record of supporting over 6,000 global organizations worldwide, we combine human expertise with AI-driven insights to deliver customized strategies that upskill talent, drive technology adoption, and optimize critical processes.


GP Strategies Corporation has an opening for an Aircraft Instructor with aircraft systems experience to support a large aerospace client in San Antonio, TX. This is a full-time, benefitted, exempt position.


Job Summary:

Conducts and performs training or solutions using the appropriate medium and method (classroom, computer-based training [CBT], simulations, on-the-job [OJT], coaching, job-aids) to satisfy business needs and requirements related to aircraft systems installation and repair requirements. Conducts training covering a broad range of aircraft subject matter.


Responsibilities:

  • Instructs in the performance of aircraft installations, repairs, and modifications on commercial and military aircraft Airframe and Flight Control systems.
  • Assesses and tests the competence of employees/students in performing tasks requiring certification or qualification to comply with government and organizational standards and specifications.
  • Confers with management/client to understand work situation.
  • Delivers training sessions covering specified areas of technical specialty.
  • Evaluates training programs and reports on trainee progress.
  • Maintains training programs and materials.
  • Prepare training areas to be teach ready.
  • Travels for work 10-15% of the time.


Qualifications:

  • Experience in general aircraft systems such as mechanical, electrical, and structures.
  • Experience conducting training in a classroom environment
  • Proven knowledge and proficiency in Excel, Word, Outlook and PowerPoint and the ability to learn in-house systems.


PHYSICAL REQUIREMENTS

General physical requirements needed to perform the essential functions of this job may vary based on location of assignment.


Assignment Location – San Antonio, TX

  • Sedentary Work – Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
  • Fingering (typing), communicating, repetitive motions.
  • Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
  • Inside environmental conditions with protection from outside elements.


At GP Strategies Government Solutions culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.


GP Strategies Government Solutions is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

Not Specified
Catheterization Lab Technologist II - Neuro Cath
Salary not disclosed
San Antonio, Texas 1 week ago
Description Summary: The Catheterization Laboratory Technologist II is a highly skilled and experienced professional responsible for performing advanced imaging and operational tasks during a wide range of cardiac catheterization procedures, including complex structural heart cases.

This role involves expertly operating and troubleshooting specialized cath lab equipment, performing fluoro imaging, and ensuring accurate digital image acquisition while maintaining strict adherence to sterile technique and patient safety protocols.

As a Radiation Safety department representative and preceptor for junior staff, the Technologist II also serves as a key resource for advanced procedures and technology, contributing to departmental efficiency and the highest standards of patient care.

Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.

Promotes Organizational Principles of Catholic Healthcare; Solidarity, Holistic Care, Respect for Human Life, Participatory Community of Work and Mutual Respect, Stewardship, Act in communion with the Church.

Ensures major equipment is operational in assigned area(s) and documents as required for quality control; reports any issues through chain of command and per hospital process.

Participates in daily room checks and stocking of supplies.

Accesses daily patient schedule and appropriate patient information for assigned procedures.

Ensures appropriate equipment, supplies, and room configuration for all procedures.

Collaborates with procedure team and Cath Lab Lead/Coordinator to ensure appropriate patient care and departmental efficiency at all times.

Ensures proper patient information is entered into cath lab computer and imaging systems.

Ensures proper procedure documentation, hemodynamic measurements/recording, and ECG recognition during assigned procedures.

Ensures patient position is appropriate and safely secured on procedure table per procedure type.

Trains and completes competencies to set up and operate cath lab equipment including, but not limited to: imaging (X-Ray, intravascular ultrasound-IVUS, intracardiac echo-ICE), contrast injector, hemodynamic system, intra-aortic balloon pump, rotational atherectomy, thrombectomy, left ventricular assist device, etc.

Supports and anticipates the needs of the physician and ensures patient safety when scrubbing procedures; moves/pans table appropriately during fluoro and X-Ray acquisition.

Adheres to aseptic technique 100% of the time during procedures and stops the line if a break in sterile technique is identified.

Adheres to organizational policies and processes related to patient safety, patient privacy, infection control (hand hygiene), and patient communication before, during, and after procedure.

Collaborates with others on the team in sharing knowledge; to gain and provide appropriate knowledge as appropriate; to foster teamwork and team cohesion.

Supports department and team by engaging in patient transport as appropriate.

Obtains and maintains proficiency in access site management.

Acts as radiation safety representative for patients and team while X-Ray is used.

Performs fluoro imaging and digital image acquisition as appropriate for procedure or as instructed by the physician.

Adheres to the attendance policy and departmental productivity standards.

Supports department and organization's commitment to Zero Harm and Customer Service.

Adheres to departmental and organizational dress code.

Understands and upholds the CHRISTUS mission, vision, and purpose.

Supports and promotes Unit based Councils, process improvement projects, and a nursing collaborative care model that meets requirements for magnet status.

Promotes and serves with respect to the CHRISTUS core values; Dignity, Integrity, Excellence, Compassion, Stewardship.

Serves as a preceptor for Technicians and Technologists I.

Acts as a team resource for advanced procedures and technology such as structural heart procedures, IABP, Impella, LVAD.

Serves as the Radiation Safety department representative.

Job Requirements: Education/Skills Graduate from an accredited school of Radiology Technology, an associate's degree in a healthcare-related field, or an acceptable equivalent required Bachelor's degree preferred Experience 2 years of Diagnostic, Interventional Radiology, or Cath/EP Lab experience is required Licenses, Registrations, or Certifications Basic Life Support (BLS) certification is required Advanced Cardiovascular Life Support (ACLS) certification is required within 6 months of hire to work/perform independently Pediatric Advanced Life Support (PALS) certification is required within 6 months of hire to work/perform independently at Pediatric facilities One of the following certifications is required (individuals whose ARRT certification lapsed prior to June 1, 2023, may qualify under LSRTBE exemption criteria): Registered Cardiovascular Invasive Specialist (RCIS) by CCI Registered Cardiac Electrophysiology Specialist (RCES) by CCI Registered Cardiac Sonographer (RCS) by CCI Radiography (R) by ARRT Cardiac Interventional Radiography (CI) by ARRT Cardiovascular Interventional Radiography (CV) by ARRT Vascular Interventional Radiography (VI) by ARRT Abdomen (AB) RDMS by ARDMS Obstetrics & Gynecology (OB/GYN) RDMS by ARDMS Adult Echocardiography (AE) RDCS by ARDMS Registered Vascular Technologist (RVT) by ARDMS State Licensure required based on modality Texas: MRT or LMRT by TMB Louisiana: LRT (R) or (F) by LSRTBE New Mexico: RRT or FUS by MIRTP NMED In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule: 5 Days
- 8 Hours Work Type: Full Time
Not Specified
AI Help Desk Manager
🏢 Dunhill Professional Search
Salary not disclosed
San Antonio 1 week ago
Great opportunity in a rapidly expanding new government program supporting AI initiatives The Help Desk Manager oversees day-to-day contact center operations to ensure consistent achievement of service levels, quality metrics, and customer satisfaction in a highly regulated environment.

This role directs supervisors and agents, aligning workforce, processes, and technology with organizational policies and mission-critical performance targets.

The manager analyzes operational data and budget performance to optimize staffing, call flows, and cost efficiency while maintaining compliance with contractual requirements, partnering with senior leadership to translate strategic objectives into actionable operational plans.#cjpost Key Responsibilities Design and refine operational strategies, workflows, and standard operating procedures for multi-channel contact center environments supporting enterprise customer service operations.

Monitor real-time and historical performance data including service levels, handle time, adherence, and quality scores, implementing corrective actions to protect customer experience and contractual key performance indicators.

Manage frontline leaders and agents through coaching, performance management, and workforce planning aligned to forecasted volume and budget constraints.

Oversee incident escalation and service-recovery practices for high-impact customer issues in mission-critical systems, ensuring rapid resolution and stakeholder communication.

Collaborate with technology and analytics teams to routing rules and reporting capabilities to improve operational efficiency and scalability.

Ensure compliance with organizational policies, quality standards, and audit requirements in a highly regulated government environment.

Develop and manage operations budgets, tracking cost trends and identifying savings opportunities without degrading service quality.

Build and maintain working relationships with team members, vendors, client stakeholders, and other departments to support seamless contact center operations.

Required Qualifications Bachelor's degree or equivalent relevant experience in Business Administration, Management, or a related field.

7–10+ years of progressive contact center leadership experience, including direct supervision of teams and responsibility for operational outcomes.

Candidates must be a US citizen with the ability to obtain a secret security clearance Demonstrated experience managing contact center operations with proven success in achieving service level agreements, quality metrics, and customer satisfaction targets.

Strong analytical and problem-solving skills with the ability to interpret performance data and implement data-driven operational improvements.

Proven leadership abilities including organizing, planning, scheduling, and coordinating workloads to meet established deadlines and performance standards.

Ability to obtain and maintain Public Trust background investigation and U.S.

citizenship as required.

Preferred Qualifications Experience with enterprise contact center platforms such as Genesys, Five9, NICE, or Cisco, and associated reporting tools.

Background managing outsourced or vendor contact center relationships under service level agreements.

Knowledge of ITIL framework and processes applied to customer service operations.

Prior experience in government or highly regulated civilian workforce environments.#cjpost
Not Specified
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