Information Technology Jobs in Irondequoit, NY

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

• Installing modifications to aircraft electronic systems
• Performing micro-miniature module repair on computer circuit cards
• Performing electrical diagnostics
• Reading electrical system diagrams
• Repairing and maintaining power generators and electric motors
• Performing scheduled maintenance and corrosion control

What You’ll Do:

As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are

responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil

Change’s (VIOC) service experience from all other providers. In addition to working on cars and taking care of our

guests, you will advise, train, and supervise hourly employees.

At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.

The perks and benefits we’ll provide you*:

• Competitive weekly pay - $22 per hour
• Paid on-the-job training – No previous automotive experience is required
• Flexible work schedule: No late evenings or holidays
• Paid time off (PTO), and holiday pay
• Tuition and certification assistance and access to a FREE online university
• Medical and prescription drug coverage – with Health Savings Account contributions
• Dental, vision, and 401(k) savings plans – 100% match up to 5%
• We promote from within – a commitment we are passionate about
• Back-up Child and Elder Care
• Company provided uniforms and tools
• 50% discount on Valvoline Instant Oil Change automotive services

*Terms and conditions apply, and benefits may differ depending on location

How you'll make a difference:

• Perform oil changes and additional car maintenance services
• Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
• Deliver a positive first impression to each guest with a warm and friendly greeting
• Build trust and win repeat, loyal customers
• Support the SCM with inventory, labor management, and financial performance of the service center
• Mentor, lead, and train the team to optimize their development
• Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Become familiar with Environmental, Health & Safety compliance and other policies and procedures

What you'll need to succeed:

• Six months of supervisory experience required, preferably in a retail environment
• Knowledge of cash handling, facility, and safety control policies and practices
• Ability to occasionally lift up to 50 pounds
• Be able to stand for extended periods of time and climb stairs
• Comfortable working in a non-climate-controlled environment
• Have full mobility and can twist, stoop, and bend
• High school diploma or equivalent
• English fluency in reading, writing, and speaking

How you'll advance in your career:

At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and

to hear from some of our ‘Vamily’ members. With an award-winning training program, commitment to safety, and fair

and honest values, we’re here to help you reach every milestone.

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Company Overview

Daybright Financial is one of the nation’s largest independent, privately held firms specializing in employee benefits, retirement plans, and all their associated compliance needs. Since 2008, we have grown by acquiring over 60 local and national firms that have been trusted members of their communities for decades. We hold the coveted “Best Places to Work - USA”certification and serve more than18,000 employer groups and 3.6 million plan participants nationally in the K-12, Corporate and Government markets.

For more information about Daybright Financial, please visit our website:

We are currently seeking a full-time Participant Support Representative to join our Public Sector Solutions Segment located in Rochester, NY within our OMNI & TSACG Compliance Services team.

On-site training is required for the first 3 months. Successful completion of training may result in hybrid work opportunities. We offer competitive pay, generous PTO, expansive benefits and much more!

Join a people-centered team who are focused on helping the public, non-profit and private sectors take care of both the health and financial wellness of their #1 resource – their people, enabling communities to be served and organizations to grow.

Job Description

The Participant Support Representative is a reliable professional responsible for answering incoming phone calls, making outbound calls, using company policies to solve customer issues, guiding callers through navigating the company website, and routing calls to the managerial team when necessary. The Representative must commit to customer satisfaction and the ability to provide detailed and accurate information.

Responsibilities

• Ability to take outbound and inbound calls while taking the appropriate action based on the clients’ needs.
• Educate clients on IRS guidelines, and compliance on 403b & 457b plans.
• Provide technical support and troubleshoot participant actions on the website, including filling out forms and uploading documents.
• Input data into system platforms and keep caller’s records updated. Must be able to keep system platforms up to date by inputting new clients’ information and tracking changes.
• Uphold customer satisfaction to the highest standards while maintaining the Center’s KPIs.
• Ability to audit and cross reference data as needed across the different platforms available
• Regularly attend department and company meetings and training sessions to stay updated on policies and procedures.
• Other duties as assigned.

Education and Experience

• High School Diploma or equivalent
• Prior experience in a call center or high-volume customer service environment.
• Experience in pension, retirement, and/or benefits administration a plus.

Additional Competencies

Language Skills

• Ability to read, write and communicate 403(b)/457(b) IRS guidelines, policies, and procedures to participants in a thorough, and easy to understand manner.
• Bilingual in Spanish, a plus.

Mathematical Skills

• Ability to understand and calculate mathematical concepts of addition, subtraction, multiplication, and division – especially confirming payroll deductions for the participant.

Work Environment

• Duties are performed in an office environment/hybrid with a call center atmosphere
• Typical work hours are 8:30 a.m. – 5:00 p.m., Monday through Friday. Later shifts are available with management approval.
• In this position, you may interact with plan participants, plan sponsors, financial advisors & administration through calls or emails, in addition to interactions with internal company staff at other locations such as Rochester, NY.

Company Overview

Daybright Financial is one of the nation’s largest independent, privately held firms specializing in employee benefits, retirement plans, and all their associated compliance needs. Since 2008, we have grown by acquiring over 60 local and national firms that have been trusted members of their communities for decades. We hold the coveted “Best Places to Work - USA” certification and serve more than18,000 employer groups and 3.6 million plan participants nationally in the K-12, Corporate and Government markets.

For more information about Daybright Financial, please visit our website: are currently seeking a full-time Remittance Specialist to join our Public Sector Solutions Segment located in Rochester, NY within our OMNI & TSACG Compliance Services team.

On-site training is required for the first 6 months. Successful completion of training may result on hybrid work opportunities. We offer competitive pay, generous PTO, expansive benefits and much more!

Join a people-centered team who are focused on helping the public, non-profit and private sectors take care of both the health and financial wellness of their #1 resource – their people, enabling communities to be served and organizations to grow.

Job Description

Remittance Specialists are responsible for processing payroll files with participant contributions, handling incoming and outgoing communication via phone and email, solving client issues, and assisting other team members.

The ideal candidate will be reliable, professional, detailed, and have strong commitment to working as a team.

Responsibilities

• Prepare Excel payroll files from clients for disbursement of funds to service providers.
• Communicate regularly with payroll staff via phone and email to ensure accurate data is exchanged and any errors corrected. Specialists must provide timely response with clients, and quick problem solving.
• Work in partnership with banking specialists to support assigned clients.
• Process payroll files through database
• Review reports for inaccuracy and contact clients for clarification as needed.
• Send, track, and follow-up on correspondences from clients and participants.
• Resolve complex issues that require research and investigation.
• Input data into system platforms and keep records updated.
• Communicate effectively at various levels within the company and clients alike.
• Regularly attend department and company meetings and training sessions.
• Receive and process files in preparation for distribution of funds (Elective and Non-elective Funds).
• Research and correct exceptions/differences identified through validation process.
• Process checks (two check-runs per week)
• Communicate via email and phone with clients to ensure appropriate notification and completion of files processed.
• File and other administrative duties as needed.

Job Qualifications

• Must have good communication skills and attention to detail.
• Proficiency in Microsoft Outlook, Excel, Word and QuickBooks are required.
• Working knowledge of file directory structure to be able to move, copy, and paste files.
• Excellent communication and organizational skills.
• Ability to work well under pressure and meet deadlines in a fast-paced environment.
• Strong sense of urgency.

Education And Experience

• Associate or bachelor’s degree, preferred.
• Minimum of 2 years’ work experience in the financial, pension, and/or retirement industry.
• Benefits administration experience a plus.
• Ability to read, write and communicate 403(b)/457(b) IRS guidelines, policies, and procedures to participants.

ADDITIONAL COMPETENCIES

Mathematical Skills

• Ability to understand and calculate mathematical concepts of addition, subtraction, multiplication, and division – especially confirming payroll deductions for the participant.
• Ability to audit and cross reference data.

Physical Demands

• Ability to sit for extended periods, talk, listen, walk, grasp, type, and perform data entry.
• Reasonable accommodations may be made to enable individuals with disabilities to perform
• essential functions.

Work Environment

• Office setting.
• Work hours are 7:30 a.m. – 4:00 p.m., Monday through Friday.
• Must have the ability to work independently under minimal supervision in a fast-paced, demanding environment.

Order Management Specialist

Our client, a chemical manufacturer is seeking two order management specialist to ensure that customer orders are processed accurately and delivered on time.

ESSENTIAL DUTIES:

• Manage and monitor the end-to-end order lifecycle, from order placement to delivery.
• Ensure all orders are processed accurately and delivered on time, meeting customer expectations.
• Collaborate with production, inventory, and logistics teams to confirm product availability and plan timely order fulfillment.
• Communicate with stakeholders to mitigate any potential stock issues or delays.
• Validate orders to ensure accuracy in pricing, product specifications, contract terms, and customer details.
• Proactively review and correct any inconsistencies or errors in orders.
• Ensure all necessary documentation, including shipping papers, compliance forms, and regulatory documents like Safety Data Sheets (SDS), are prepared and in place.
• Maintain compliance with relevant laws and regulations.
• Act as the main point of contact between customers and internal teams.
• Provide updates on order status, respond to product inquiries, and manage delivery schedules.
• Proactively communicate any issues or delays to customers and offer solutions.
• Use Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems (such as Great Plane, MS Suite) to track and manage orders.
• Ensure accurate and up-to-date order-related data within these systems to streamline processes and provide real-time information.
• Identify and resolve any discrepancies, delays, or issues with customer orders.
• Work cross-functionally with sales, logistics, and production teams to address and resolve issues quickly, ensuring customer satisfaction.

SKILLS and EXPERIENCE:

• Bachelor's degree in Business Administration, Supply Chain Management, or related field preferred.
• 2+ years of experience in order management, supply chain, or a related area.
• Proficiency in CRM and ERP systems (MS Suite, Oracle, or similar), must be tech savvy.
• Ability to work collaboratively with cross-functional teams.
• Problem-solving and critical-thinking skills, and customer service skills.
• Ability to work collaboratively with cross-functional teams.
• Problem-solving and critical-thinking skills.

COMPANY OVERVIEW

This job is presented to you by TemPositions Office, a division of the TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities in all office related position. To learn more about employment opportunities, visit our website at are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Company Description

Pro-Tech Manufacturing & Distribution INC. is a leading manufacturer of durable, reliable and affordable snow pusher attachments designed to help snow professionals work more efficiently, safely, and profitably. Pro-Tech is deeply committed to the snow and ice management industry; everything we do, from product design and manufacturing to training and support, is focused on helping our customers succeed in the field. We believe that reliability, safety, and efficiency are non-negotiable, and we back that belief with rugged products, responsive customer service and an industry leading 10-year warranty.

Pro-Tech operates through a strong and growing network of authorized dealers across North America. This dealer-first approach ensures our customers have the availability, accessibility, affordability, and quality they need, wherever they operate. Our dealers are trusted partners, and we invest heavily in their success through product knowledge, training, and ongoing support.

Role Description

This is a full-time, on-site Office Manager position based in Rochester, NY. The Office Manager will be responsible for supporting daily administrative, operational, and organizational functions that help maintain efficient business operations across the company.

The role focuses on supporting internal workflows, office systems, and communication coordination within Pro-Tech Manufacturing & Distribution. The Office Manager will help ensure administrative accuracy, professional customer interactions, and structured internal processes that support both office and production operations within the organization.

Key responsibilities include managing general office administration, supporting financial and human resource documentation workflows, coordinating scheduling activities, maintaining office supply and vendor relationships, and assisting leadership with internal communications and reporting.

This role will also be responsible for maintaining organized record systems, supporting sales, customer and dealer correspondence when needed, assisting with invoice and payment processing coordination, and helping ensure compliance with internal administrative policies.

This position requires strong organizational skills, attention to detail, professionalism in communication, and the ability to manage multiple administrative priorities. The ideal candidate will combine operational discipline with a service-oriented mindset to support company efficiency, workplace structure, and team collaboration.

Qualifications

• Associate’s degree in Business Administration, Office Management, Accounting, or a related field preferred.
• 3+ years of experience in office administration, operations support, or organizational management, preferably within a manufacturing or industrial business environment.
• Strong organizational and time management skills with the ability to manage multiple administrative workflows simultaneously when applicable.
• Proficiency in Microsoft Office applications.
• Basic understanding of accounting or financial administrative processes including invoice coordination, record keeping, or payment documentation.
• Ability to maintain organized physical and digital filing systems.
• Strong verbal and written communication skills with a professional customer service mindset.
• Experience supporting internal teams, leadership staff, or cross-functional operational activities.
• Attention to detail with a focus on administrative accuracy and process consistency.
• Ability to handle confidential information responsibly and professionally.
• Familiarity with business operations within an industrial or manufacturing environment is preferred.
• Basic understanding of supply management, vendor coordination, and facility support functions.

Professional Competencies

• Professional Communication

Intuitively applies sophisticated verbal, non-verbal, and written skills to ethically and effectively exchange clear, concise messaging and meaning across all channels and audiences. Persuasively influences positive outcomes.

• Trust Building

Intentionally and proactively cultivates a reliable, transparent environment that fosters psychological safety, respect, and mutual confidence. Demonstrates vulnerable accountability and consistent action to build rapport and restore trust when needed. 

• Employee & Team Collaboration (Intra-Team Focus)

Actively contributes to a high-performing team environment by leveraging personal strengths and supporting a shared workload framework. Collaborates effectively with teammates to achieve collective goals and participates in team decision-making processes.

• Professional Maturity

Consistently demonstrates advanced self-regulation, strategic foresight, and ethical conduct to drive organizational success and cultivate a resilient, high-performing culture.

• Proactive Leadership

Anticipates and evaluates future challenges, opportunities and risks and then initiates decisive action that adapts and innovates to positively shape outcomes.

• Continuous Improvement

Seeks continuous improvement in processes, products, and performance by contributing to teams with a learning culture to identify waste and the cost of loss opportunity, enhance efficiency, and deliver sustainable value through data-driven incremental changes.

Technical Competencies

·      Office Productivity Software Proficiency

Ability to effectively use Microsoft Office applications including Word, Excel, Outlook, and PowerPoint to support administrative workflows, reporting, communication, and document preparation.

·      Administrative Workflow Coordination

Experience managing daily office operations including scheduling, correspondence management, document processing, and internal communication support.

·      Accounting and Financial Administrative Support

Understanding of basic accounting workflows including invoice coordination, payment documentation, expense tracking, and financial record organization.

·      Record Management and Filing Systems

Ability to maintain structured physical and digital recordkeeping systems to ensure information accessibility, accuracy, and compliance.

·      Vendor and Supply Coordination

Experience managing office supply inventory, coordinating vendor relationships, and supporting procurement of administrative materials.

·      Customer and Dealer Communication Support

Ability to support professional communication with customers and dealer partners when administrative interaction is required within Pro-Tech Manufacturing & Distribution.

·      Basic Data Entry and Reporting

Ability to maintain administrative databases, update operational records, and support internal reporting requirements.

·      Confidential Information Management

Understanding of proper handling of sensitive company, financial, or personnel information.

·      Process Organization and Workflow Support

Ability to help maintain structured administrative processes that support operational consistency across departments.

·      Time Management and Task Prioritization

Ability to manage daily administrative responsibilities, respond to internal requests, and maintain workflow efficiency while supporting organizational needs.

·      Internal Team Support and Communication

Professional interaction with leadership, production teams, sales personnel, and external partners when required.

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

• Work with the business to understand needs, goals, strategies, and challenges, and how to help prioritize opportunities for improvement
• Support the business in developing accurate budget and forecast projections for expense, capital, and headcount
• Track actual performance versus budget/forecast and ensure business and finance leadership understand significant variances
• Support business in ROI analysis while always constructively reviewing and refining business partner assumptions
• Actively lead key department processes and support leadership in mentoring teammates and driving cross-functional process improvements
• Actively participate in month/year-end close processes to ensure accurate internal and external financial reporting
• Proactively make recommendations based on data and analysis, and identify opportunities for efficiencies.
• Maintain strong partnerships with FP&A reporting team and senior business leaders across finance organization
• Effectively prioritize business problems based on urgency and relevance
• Clarify decision trade-offs to internal customers
• Other duties as assigned

• A curious and strategic mindset that drives a proactive and data-driven approach to problem solving
• Excellent verbal and written communication skills and ability to the story behind the numbers in terms business partners understand
• Advanced MS Excel, Word, and PowerPoint skills
• Advanced financial modelling skills
• Strong knowledge of GAAP and Financial principles
• Ability to develop a strong understanding of the business
• Ability to build partnerships, influence decisions and work in a collaborative style
• Takes initiative and executes independently

The Marketing Events Coordinator plays a vital role in presenting the Company brand to the communities it serves through events, sponsorships, and community involvement. In addition, this position performs a variety of marketing support functions to include preparing event plans and working with marketing peers to monitor and measure brand usage. The coordinator works hand-in-glove with the sales team to ensure smooth exchange of information and adequate event staffing.

Essential Job Functions:

•Assists with the development and successful implementation of the department's marketing initiatives, which include both internal and external campaigns of varying complexity.

•Manages coordination, logistics, and scheduling for events, regional sponsorships, tradeshows/conferences, donations, and promotions, as well as periodically representing the company at events.

•Oversee the lifecycle of events from start to finish, including researching, sourcing, and negotiating event opportunities, on-site event management, and post-event follow up; including invoicing/payments, tracking data, and logistics management.

•Collaborates with sales and field teams on events, training and support.

•Provide post-event analysis, budget recaps and participant feedback and incorporate learning into future plans.

•Develop event reports and distribute as required to sponsors, participants and others.

•Periodic travel between various corporate locations as well as to promotional events.

•Distributes customer-facing and internal marketing collateral, support documents, displays, sales support collateral, etc.

•Oversees inventory management of promotional items, giveaways, and apparel.

•Supports brand management and message development, including reviewing, proofing, and editing marketing materials for copy content, layout, position, and branding consistency.

•Assists with marketing calendar and dashboard management and own document updates and tracking.

•Provides onsite execution support for marketing programs.

•Performs other work-related duties as assigned.

•Completes special projects as assigned by leadership*.

*These tasks do not meet the Americans with Disabilities Act definition of essential job functions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.

Knowledge, Skills and Abilities:

•Exceptional communication skills -- both written and verbal.

•Energetic, people person with an outgoing personality. Comfortable in large group and public settings.

•Be detail oriented, demonstrate the ability to work independently, make sound decisions when required, and manage multiple tasks simultaneously.

•Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention.

•Strong computer skills using Microsoft Office and Adobe Suites.

•Ability to work unpredictable hours, including some evenings and weekends.

•Ability to travel in-state on a regular basis and out-of-state on an as-needed basis. Must have a valid driver's license.

•Telecommunications experience is a plus but will consider successful, driven marketing professionals from other industries.

Education and Experience:

•Preference will be given to candidates with a bachelor's degree or equivalent experience in marketing, communication, digital media or other related field.

•2+ years' experience in marketing, communication, and/or digital media.