Information Technology Jobs in Hypoluxo Florida

Baer is looking for SAP SuccessFactors Employee Central Payroll (ECP) Manager for a 6+ month project located in West Palm Beach, FL

Title: SAP SuccessFactors Employee Central Payroll (ECP) Manager

Location: Hybrid – West Palm Beach, FL

Duration: 6 months Contract-to-Hire

Rate: All-inclusive

Alignment: W2

Overview

The SAP SuccessFactors Employee Central Payroll (ECP) Manager is responsible for the configuration, maintenance, optimization, and long-term scalability of the SAP SuccessFactors ECP system. This role serves as the primary subject matter expert (SME) for payroll technology, ensuring accuracy, compliance, and system integrity across all payroll processes.

You will lead complex system initiatives, guide junior team members, and collaborate with Payroll, HR, and IT leaders to align payroll technology with business objectives.

Key Responsibilities

• Lead the design, configuration, and optimization of SAP SuccessFactors ECP solutions.
• Configure payroll components including pay components, wage types, calculation rules, schemas, tax models, and garnishments.
• Oversee system enhancements, implementations, and major release cycles from requirements through post-go-live support.
• Ensure data accuracy and troubleshoot integration between Employee Central (EC) and Employee Central Payroll (ECP).
• Serve as the primary contact for ECP-related issues and resolve payroll calculation discrepancies.
• Develop and execute testing strategies for updates, patches, and year-end releases.
• Support payroll compliance including federal, state, and local regulations (e.g., W-2 processing).
• Drive continuous improvement and automation of payroll processes.
• Create system documentation, training materials, and reporting for audit and compliance needs.
• Provide leadership, mentorship, and peer review for payroll system configurations.

Qualifications

• 8+ years of SAP Payroll experience.
• 4+ years of hands-on SAP SuccessFactors Employee Central Payroll (ECP) configuration and architecture experience.
• 2+ years of team leadership experience.
• Strong understanding of EC to ECP integrations.
• In-depth knowledge of U.S. payroll processes and tax regulations.
• SAP SuccessFactors Employee Central Payroll certification.
• Experience with SAP ECC or S/4HANA Payroll.
• Familiarity with other SuccessFactors modules (Employee Central, Time Tracking, Benefits).
• Bachelor's degree

Company Overview:

Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions.

Baer is an equal opportunity employer including disability/veteran.

ALL OPEN JOBS

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• 
  
• The Patient Services Representative I PSR I represents the face of the company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
  
• The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

• 
  
• Ability to provide quality, error free work in a fast paced environment.
  
• Ability to work independently with minimal onsite supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on call and overtime.
  

• 
  
• High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred Required in California, Nevada, and Washington.
  

• 
  
• Minimum of 6 months experience REQUIRED.
  
• One years phlebotomy experience preferred.
  
• Customer service in a retail or service environment preferred.
  
• Keyboard data entry experience a must.
  

Title: ENTRY Phlebotomist I

Location: FL_PSG_3401 S Congress Ave, Palm Springs FL 33461

Duration: 3 months

Shift: 7:00am-3:30pm

Description:

• 
  
• The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  
• The ENTRY PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
  
• The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
  
• This individual will also be trained on Phlebotomy skills to grown within the company.
  
• The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.
  
  

Job Requirements:

Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet

Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered

Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:

High school diploma or equivalent REQUIRED

Work Experience:

Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).

Prior Phlebotomy experience is NOT required

Keyboard/data entry experience a must.

• 
  
• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

• 
  
• Ability to provide quality, error free work in a fast-paced environment.
  
• Ability to work independently with minimal on-site supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high-volume setting.
  
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  

Company Description

InteleTravel is an appointed agent for many major Travel Partners (cruise lines, hotels, holiday companies, car rental agencies, travel insurance & more) to all tourism destinations worldwide. InteleTravel has beneficial relationships with its preferred Travel Partners allowing it to offer Independent Travel Agents savings on travel for others as well as themselves via preferred rates or commission. Using state-of-the-art technology along with newly developed AI Assistance Tools that supports the InteleTravel booking engine, Agents can research and purchase competitively priced travel and exclusive offers– all whilst earning commissions. InteleTravel is a member of CLIA Middle East, UK & Ireland (Cruise Lines International Association, the official marketing and educational organization for all major cruise lines).

Role Description

The Operations Manager oversees daily customer service operations in the Delray Beach, Florida office for a travel consortium, ensuring efficient performance across support channels, supervision of staff, escalations management, and cross-departmental coordination to support high-quality service delivery.

Key Responsibilities

Customer Service Operations

• Manage daily operations across all support channels, including phone, chat, and internal email support systems.

• Ensure daily service levels and response-time targets are consistently met.

• Respond to and resolve escalated calls and emails from members, customers, and suppliers.

Team Leadership & Training

• Conduct weekly meetings with Customer Service staff for updates, performance feedback, and ongoing training.

• Provide coaching and development to ensure high performance and adherence to customer service standards.

Cross-Department Collaboration

• Communicate proactively with all department heads and supplier partners.

• Assist the Security Team with chargebacks and flagged account investigations.

Administrative & Reporting Duties

• Oversee and process bi-weekly payroll for customer service staff.

• Monitor KPIs such as service volume, response times, and quality assurance.

• Prepare operational reports and recommend improvements to enhance efficiency.

Qualifications

• 3–5 years of experience managing customer service operations.

• Experience supervising teams and leading performance management.

• Strong communication skills, both verbal and written.

• Ability to manage escalations and deliver solutions under pressure.

• Proficiency with CRM systems and support ticketing tools.

• Strong organizational and multitasking abilities.

• Experience with payroll processing.

Preferred Qualifications

• Experience in a travel consortium, host agency, travel agency, or hospitality environment.

• Familiarity with supplier relationships such as airlines, cruise lines, and tour operators.

• Knowledge of chargeback processes and fraud-prevention protocols.

• Understanding of service-level metrics and KPI reporting.

Skills & Competencies

• Operations management and process optimization

• Supplier and stakeholder communication

• Conflict resolution and escalation handling

• Strong organizational and analytical skills, including expertise in process optimization and project management.
• Proficiency in leadership, team management, and cross-functional collaboration.
• Advanced problem-solving skills and the ability to make data-driven decisions.
• Exceptional communication and interpersonal abilities for managing relationships with internal and external stakeholders.
• Experience in the travel industry and familiarity with travel-related systems or technologies is a plus.
• Bachelor's degree in Business Administration, Operations Management, or a related field; advanced certifications in operations or project management are a plus.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Job Overview:
We are seeking a highly motivated and dynamic Corporate Recruiter to join our Talent Management team. This role is responsible for managing the full-cycle recruitment process to attract and hire top-tier talent across multiple departments. The Corporate Recruiter will work closely with hiring managers to understand hiring needs, develop recruitment strategies, and ensure the timely onboarding of new hires.

Key Responsibilities:

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• Talent Acquisition:
  
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  • Lead the recruitment efforts for various roles across the organization, from entry-level to senior positions.
    
  • Utilize multiple sourcing channels (job boards, social media, networking, etc.) to attract qualified candidates.
    
  • Conduct outreach and engagement with passive candidates to build a talent pipeline.
    
  
  
• Candidate Screening:
  
  • 
    
  • Review resumes, conduct phone interviews, and assess candidates' qualifications, experience, and cultural fit.
    
  • Schedule and coordinate in-person or virtual interviews with hiring managers and team leads.
    
  
  
• Collaboration:
  
  • 
    
  • Partner with hiring managers to gain a deep understanding of job requirements, team dynamics, and role-specific needs.
    
  • Provide guidance on interview processes, candidate selection, and offer decisions.
    
  
  
• Employer Branding:
  
  • 
    
  • Promote Granite Telecommunications as an employer of choice through various channels, including job boards, social media, career fairs, and networking events.
    
  • Highlight company culture, core values, and employee benefits to attract top talent.
    
  
  
• Onboarding Support:
  
  • 
    
  • Assist with the new hire onboarding process to ensure a seamless transition for new employees.
    
  • Collaborate with HR and other departments to ensure all paperwork, training, and orientation activities are completed in a timely manner.
    
  
  

Required Skills:

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• Education:
  
  • 
    
  • Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
    
  
  
• Experience:
  
  • 
    
  • Minimum of 2-3 years of full-cycle recruitment experience.
    
  • Previous experience in recruiting for a variety of roles in a fast-paced environment.
    
  
  
• Skills:
  
  • 
    
  • Strong knowledge of recruitment best practices, interviewing techniques, and employment laws.
    
  • Proficiency in applicant tracking systems (ATS), MS Office Suite, and social media platforms (LinkedIn, Glassdoor, etc.).
    
  • Excellent communication and interpersonal skills with the ability to build strong relationships with candidates and hiring managers.
    
  • Ability to prioritize tasks and manage multiple job openings simultaneously.
    
  
  

Preferred Skills:

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• Experience recruiting for technical or specialized roles in industries such as telecommunications or technology.
  
• Familiarity with other recruitment tools or platforms, such as ADP TM.
  
• SHRM-CP, PHR, or other professional HR certifications (a plus).
  

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