Information Technology Jobs in Hoffman Estates Illinois

Job Title:

Jr Buyer

Location (City, State):

Elk Grove Village, Hybrid

Industry:

Retail

Pay:

$28–$30 per hour

Benefits:

This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a well-established organization to identify a Sourcing / Buyer Assistant to support their procurement team. This role offers the opportunity to gain hands-on experience within a collaborative sourcing environment and could convert to a permanent position for the right candidate.

Job Description:

The Sourcing / Buyer Assistant will provide operational and administrative support to a procurement team responsible for managing vendor relationships, purchasing activities, and category data. This role is highly system-focused and will involve working with internal reporting, maintaining purchasing records, and assisting sourcing leaders with daily operational tasks.

Key Responsibilities:

• Provide administrative and operational support to sourcing team members
• Enter and maintain purchasing and item data within internal systems
• Generate reports and assist with basic data analysis to support sourcing initiatives
• Coordinate with internal teams to ensure product and item information is accurate
• Monitor supplier updates and follow up on outstanding requests or documentation
• Assist with tracking projects, purchasing programs, and promotional initiatives
• Help resolve discrepancies related to orders, data, or supplier information
• Support documentation and reporting for procurement activities

Qualifications:

• 1–2 years of experience in a corporate environment within supply chain, procurement, analytics, or a related operational role
• Bachelor’s degree strongly preferred
• Intermediate Excel skills including pivot tables and VLOOKUPs
• Experience with ERP or CRM systems such as SAP or Salesforce is a plus
• Strong attention to detail and ability to manage system-driven tasks

Perks:

• Opportunity to gain experience within a large, structured procurement team
• Exposure to sourcing processes and enterprise systems
• Hybrid work schedule
• Strong potential for long-term career growth within procurement and supply chain.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

About the Company

HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: Function:

• Has overall responsibility for the strategic leadership and operational excellence of the service department.
• Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
• Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.

Primary Responsibilities:

Strategic Service Leadership

• Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
• Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
• Establish and monitor service performance metrics, driving accountability and operational excellence.

Service Operations Management

• Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
• Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
• Ensures compliance with warranty policies, service agreements, and industry regulations.

Customer Experience & Satisfaction

• Champions a customer-centric approach across all service functions.
• Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
• Serves as a senior escalation point for complex service issues and high-value customer relationships.

Secondary Responsibilities:

Process & Infrastructure Development

• Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
• Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
• Leads digital transformation efforts within the service department, including CRM and service management platforms.

Team Development & Leadership

• Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
• Conducts performance evaluations, succession planning, and professional development initiatives.

Reporting & Analytics

• Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
• Uses data-driven insights to inform strategic decisions and continuous improvement efforts.

Cross-Functional Collaboration

• Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
• Represents the service function in leadership meetings and strategic planning sessions.

Position Requirements:

Education & Experience

• Bachelor’s degree in Engineering, Business Administration, or related field desired.
• Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
• Proven experience managing technical service teams and developing service infrastructure.

Skills & Competencies

• Strategic thinker with strong operational execution capabilities.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in CRM, ERP, and service management platforms.
• Strong analytical skills and ability to interpret complex data sets.
• Deep understanding of machinery, industrial equipment, or technical service environments.

Other Requirements

• Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
• Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
• Demonstrated resilience and adaptability in navigating change and leading through uncertainty.

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Category Manager – Corrugated Packaging to join their team. This is a high-impact procurement role for someone who thrives in a data-driven environment and enjoys owning category strategy, supplier relationships, and cost optimization initiatives at a national level. This opportunity is ideal for a procurement professional who has hands-on purchasing experience within corrugated boxes and packaging, is highly proficient in Excel, and is ready to step into a visible role supporting business-critical supply chain initiatives.

Why This Opportunity Stands Out:

• High visibility within the procurement and supply chain organization.
• Opportunity to influence national sourcing strategy within a stable, growing company.
• Autonomy to make meaningful business decisions while partnering with senior leadership.

Key Responsibilities:

• Own and execute domestic sourcing strategies for corrugated packaging categories, with full accountability for supplier performance, cost management, and continuity of supply.
• Manage strategic supplier relationships across multiple U.S. regions, ensuring compliance with service, quality, and commercial expectations.
• Lead sourcing initiatives including RFPs, negotiations, and contract execution to achieve measurable cost savings and value creation.
• Analyze spend data, market trends, and category intelligence to inform purchasing and sourcing decisions.
• Partner cross-functionally with operations, logistics, and internal stakeholders to align procurement strategies with business needs.
• Drive continuous improvement initiatives focused on procurement efficiency, supplier optimization, and process standardization.
• Maintain accurate item setup, pricing, supplier assignments, and minimum order quantities across a large SKU portfolio.
• Support and mentor sourcing resources as applicable, fostering collaboration and accountability.

Qualifications and Skills:

• Bachelor’s Degree in Supply Chain, Business Administration, or related field.
• 4+ years of progressive experience in purchasing or procurement.
• Mandatory experience sourcing corrugated boxes / corrugated packaging.
• Strong proficiency in Excel, including Pivot Tables and VLOOKUPs.
• Proven ability to analyze spend data and translate insights into actionable sourcing strategies.
• Solid understanding of supply chain, distribution, and inventory management principles.
• Brings an established network within the corrugated packaging supplier community.
• Comfortable working independently in a fast-paced, results-oriented environment.
• Analytical, detail-oriented, and confident presenting data-driven recommendations.
• Strong communicator who can influence both internal stakeholders and external suppliers.
• Motivated by ownership, accountability, and measurable impact.

Compensation Range: $100,000 - $120,000 + 15% Bonus

Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Category Managerlooking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel free to check us out and apply for other opportunities if this role isn’t a perfect match.

Equal Opportunity Employer/Veterans/Disabled

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