Information Technology Jobs in Hoffman Estates Illinois

Location: Hoffman Estates, IL

Facility: Ascension Saint Alexius

Department: Diagnostic Radiology

Schedule: Day Shift  Full-time

Salary: $34.94 - $51.10 per hour 

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

• Assess staff learning needs and develop educational programs for radiology staff and students.

• Implement and evaluate training programs to ensure learning goals and competencies are met.

• Support orientation programs and coordinate clinical rotation competencies.

• Serve as a resource for clinical practice, program development, and professional development.

Licensure / Certification / Registration:

• One or more of the following required:
  
  • Cardiographic Tech credentialed from the Cardiovascular Credentialing International (CCI) obtained prior to hire date or job transfer date.
  • Radiologic Technologist specializing in Radiography credentialed from the American Registry of Radiologic Technologists (ARRT) obtained prior to hire date or job transfer date. Any specialty accepted. Radiology Tech licensure issued by the Illinois Emergency Mgmt Agency required in combination with American Registry of Radiologic Technologists.
  • Medical Sonographer credentialed from the American Registry for Diagnostic Medical Sonography (ARDMS) obtained prior to hire date or job transfer date.
• BLS Provider preferred. American Heart Association or American Red Cross accepted.

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Technical degree OR 4 years of applicable cumulative job specific experience required.

Ability to work Monday- Friday  8:00 a.m. - 4:30 p.m., Holiday and call Required

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here for more information.

PetSmart does Anything for Pets – JOIN OUR TEAM! 

Retail Store Manager

About Life at PetSmart 

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

Benefits that benefit you 

• Paid bi-weekly
• Health & Wellness Benefits
• 401k Plan with company match
• Flexible schedule (days, nights, weekends)  
• Paid time off
• Tuition assistance
• Associate discounts
• Career pathing
• Development opportunities

Job Summary

PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.  

Essential responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

People Leadership:  

• Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.   
• Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.  
• Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.  
• Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.   
• Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. 
• Cascades information to associates and adjusts team priorities to meet goals and commitments. 
• Ensures continued alignment and responds effectively to a changing environment. 
• Address and administer associate complaints and grievances. 
• Recognizes and celebrates associates driving overall associate engagement. 
• Accountable to ensuring all associate reviews are delivered on time. 

Overall Store Experience: 

• Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.  
• Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. 
• Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience. 
• Evaluates operations and seeks opportunities to continuously improve processes and services. 
• Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups. 
• Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team. 
• Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures. 
• Prioritizes and ensures a safe environment for our associates, pets, and pet parents. 
• Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.  
• Communicates business and financial objectives to other leaders within the store.  
• Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate. 
• Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. 
• Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. 

Business Management:  

• Deliver corporate strategy and profitability goals by executing the direction set leadership.  
• Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed 
• Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets. 
• Manages expenses such as labor and supplies and any other relevant store metrics. 
• Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation. 
• Creates and posts schedules for the entire store.  
• Accountable for processing payroll weekly and managing labor within a budget. 
• Executes daily, weekly, and monthly reporting and paperwork as required by the Company. 
• Accountable to run store related errands to support store needs. 

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment. 
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.  
• Proficiency in computer applications. 
• Strong written and verbal communication skills. 
• Ability to react under pressure and maintain composure.   
• Strong organizational skills and attention to detail.  

People leadership:

• Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.  

Physical demands and work environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love 

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.  

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!  

PetSmart is an Equal Opportunity Employer  

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.       

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. 

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at  must be over the age of 18 (except in Montana or where otherwise required by local or state law)   

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law   

Job Title: Customer Service Representative

Location: Hanover Park, IL

Industry: Manufacturing

Pay: $20–23/hr

Benefits: Eligible for medical, dental, vision, and 401(k)

Job Description

We are seeking a detail-oriented Customer Service Representative to join a growing product manufacturing company in Arlington Heights. This is an opportunity ideal for someone with prior customer service and order entry experience who thrives in a fast-paced, high-volume environment.

This role is heavily focused on order processing and requires strong attention to detail, accuracy, and the ability to manage a steady workflow. The team handles a high volume of daily orders, and each member plays a critical role. Reliability, strong attendance, and the ability to work collaboratively are essential for success in this position.

Key Responsibilities

• Process 60–75 customer orders per day once fully trained.
• Review and enter purchase orders accurately into the system.
• Verify product pricing, stock availability, and shipping details.
• Expedite rush orders and manage back orders to ensure timely fulfillment.
• Monitor shared inbox and process incoming electronic and manual orders.
• Assist customers with returns, shipment tracking, and general order inquiries.
• Support Sales team with customer-related questions or issues.
• Check delivery status and communicate updates as needed.
• Maintain accurate data entry and documentation within CRM and internal systems.
• Perform additional duties as assigned by the Customer Service Supervisor.

Qualifications

• 2+ years of customer service experience with order entry required.
• Experience in a corporate, product-based or manufacturing environment preferred.
• High School Diploma required.
• Strong Microsoft Office skills.
• Experience with CRM systems; AS400 experience is a plus.
• Excellent data entry skills with strong attention to detail and accuracy.
• Ability to handle high-volume work while maintaining quality and efficiency.
• Strong communication skills and team-oriented mindset.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Röhlig USA delivers a customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success.

We are seeking an experienced and highly motivated freight forwarding sales professional with a proven track record of driving revenue growth to join our growing team.

What you will do:

Sales and Business Development

• Develop NEW and prospective customers while maintaining existing accounts.
• Assist Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ’s & quotations with customers, suppliers and overseas agents.
• Assist with sales campaigns and events in conjunction with local and overseas partners.
• Co-ordinate and attend sales visits both in the USA, and with overseas partners for aiding business development if applicable.
• Plan and manage personal business portfolio/territory according to agreed market strategy.
• Joint sales visits with other sales professionals.
• Compliance with all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.
• Offer sales support for future sales offices in remote locations.
• Quoting freight costs to new customers.
• Response and follow up sales inquiries and leads using appropriate methods.

Client and Supplier Management

• Client Management of allocated customers by using established tools to achieve and exceed targets.
• Weekly follow-up with new clients after first shipments.
• Deployment of information about all contracts with customers and suppliers to all parties.
• Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.
• Ensure customer requests are completed in a timely manner and at the highest possible service level.
• Adhere to client service level agreements.
• Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

Administration

• Monitor competitor activity and industry trends.
• Attend industry related functions when required as a key representative of Rohlig USA.
• Update and maintain all relevant information about customers and sales activities on CRM.
• Provide weekly reporting of sales activities.
• Attend meetings with sales team members.
• Attending training to develop relevant knowledge, techniques and skills if applicable.

What you bring:

• High school graduate – some college preferred
• Knowledge of related computer applications and reporting tools
• Familiar with all freight forwarding procedures, regulations & departments
• 2-5 years of industry related experience required
• Demonstrated Customer Services skills
• Proven Sales and Business selling ability & success
• Self-motivated and results driven
• Outstanding people and communication skills
• Excellent problem-solving ability
• Excellent Time Management skills

Benefits:

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.
• Salary $75,000-$100,000

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together.

Apply now and shape the future of logistics with us!

For further information about the position or the application process, please reach out to:

Mark Aulisio

Talent Acquisition Manager

More information on

Job description - Carol Stream, IL

For our Jason Industrial and AMMEGA Customer Service team, we are currently looking for a

CUSTOMER SUPPORT SPECIALIST. As a customer support specialist, you will be responsible for facilitating customer requests for information, quotations, and orders by interacting with customers, supervisors, the sales team, and vendors. A day in the life of a customer support specialist can look like:

• Communicating with customers to receive orders for products and installations via fax, e-mail, phone, or from sales staff.
• Processing customer orders accurately and timely.
• Researching customer order history and reviewing inventory for availability.
• Maintaining and updating customer files.
• Following up on orders in progress and communicating order statuses with outside sales staff.
• Interacting extensively with vendors and customers.
• Performing product research through contact with our vendors.
• Obtaining pricing on purchases, generating and following up on quotes.
• Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed.
• Verifying accuracy of order when receiving vendor products.
• Allocating cost of inventory to orders.
• Transferring stock to other branches upon request.
• Contacting customers to collect invoices that are past due.

We are looking for you to have:

• Associate’s or Bachelor’s degree strongly preferred and/or at least four (4) years of previous experience.
• Experience with Word, Excel, and Outlook.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Leadership acumen.
• Positive team spirit.
• Entrepreneurial and customer focus.
• Learning agility.
• Ability to deliver what is promised.
• Drive for change and innovation.
• Ability to build relationships through collaboration.

What we offer you:

The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.

Other benefits include:

• Paid training.
• Medical, Dental, and Vision insurance.
• Life insurance.
• Employer-paid Short- and Long-Term Disability insurance.
• 401k with company match.
• Tuition reimbursement.

Paid time off.

AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status or other characteristics protected by law.

Position Summary:

The Applications Engineer is responsible for providing technical expertise, process development, and customer support related to industrial machinery. This role bridges engineering, sales, and service by demonstrating machine capabilities, optimizing cutting parameters, and ensuring customers achieve maximum value from their laser systems.

Primary Responsibilities:

• Develop and optimize laser cutting parameters for various metals and material thickness.
• Conduct machine demonstrations, trials, and proof of concept test for prospective customers.
• Troubleshoot cutting quality and process issues.
• Provide on-site and remote training to customers on machine operation, maintenance, and process optimization.
• Develop and document cutting process databases, application notes, and best practice guides.

Secondary Responsibilities:

• Support installation and commissioning at customer sites as needed
• Prepare technical documentation, cutting samples, and reports for customer presentations
• Support trade shows, open houses, and industry events with live demonstration and technical expertise
• Assist in product development by relating customer and application insights to R&D

Position Requirements:

• Bachelor’s degree in mechanical or manufacturing engineering, Materials Science, or a related technical field (Equivalent experience may be considered)
• 5+ Years of experience in laser processing, CNC machinery, or precision metal fabrication
• Hands-on experience with fiber laser products highly preferred
• Knowledge of motion controls systems, optics, and materials sciences is a plus
• Familiarity with CAD/CAM software
• Travel requirement is 25%

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

• Personalized Matchmaking: Connecting you with assignments that suit your

• Streamlined Credentialing: Managing paperwork so you can focus on patient

• Logistical Support: Handling travel and housing arrangements.
• Flexible Opportunities: Offering a variety of short- and long-term roles.
• A-Rated Malpractice Coverage: Providing peace of mind with comprehensive

• Diverse Roles Across Specialties: Accessing opportunities in multiple specialties.

• 10, 11 or 12 hour shifts
• Call optional

• Full scope of Pediatric Anesthesiology

• Pediatric Anesthesia Fellowship
• Board Certification

The Corporate Legal Administrator is responsible for maintaining and administering aspects of the Law Department. Area of responsibilities include: administrative and secretarial support to a company's legal department, which includes tasks like managing calendars, drafting correspondence, preparing legal documents, contract management, and organizing case files. They also assist with legal research, coordinate meetings, handle client communication, and help prepare for trials or other proceedings, ensuring the smooth and efficient operation of the Law Department. The Corporate Legal Administrator reports to the Senior Corporate Counsel and provides primary general support to the Senior Corporate Counsel and to the other members of the Legal Department, as needed.

What You Will Be Responsible For

• Assists the Legal Team with process of preparing, reviewing, revising, and analyzing commercial contracts and other legal agreements, including NDAs, in a timely fashion while accurately reflecting the business transaction and minimizing risk.
• Liaises and coordinate with internal and external stakeholders in connection on all matters requiring corporate legal support.
• Assists in the issuance and maintenance of legal hold notices, preparation of affidavits, and assists with discovery requests and other procedural aspects of litigation matters.
• Manages document organization and supports contract management processes.
• Provides administrative assistance, as needed, including answering phones, obtaining apostilles and notarized documents and any other task as warranted.
• Active utilizer of matter management and contract management software, including some administrative functions such as scanning, field population, date monitoring, report construction-generation, etc.
• Takes on additional tasks, special projects, and other related duties and/or direction as assigned and work collaboratively with all team members at all levels in the organization.

What You Need To Be Successful In The Role

• Strong organizational skills: The ability to manage multiple tasks and deadlines is crucial.
• Attention to detail: Accuracy is vital for drafting documents and managing files.
• Excellent written and verbal communication: This includes proficiency in grammar, spelling, and transcription. Discretion and professionalism: Handling sensitive information requires a high level of discretion.
• Technical proficiency: Familiarity with legal software and standard office suites (like Microsoft Outlook) is essential.
• Legal knowledge: A basic understanding of legal procedures is beneficial.
• Collaboration: Ability to work effectively with attorneys, paralegals, and other staff.
• Associate of Arts degree (A.A.) or Associates of Science degree (A.S.) from a college or university [Bachelor of Arts degree (B.A.) or Bachelor of Science degree (B.S.) preferred]; or 3-8 years related experience and or training; or equivalent combination of education and experience.
• 3-8 years of experience at a law firm or in-house law department, in-house law department experience preferred.
• Notary public (or willingness to obtain).

The rewards of your career at AAR go far beyond just your salary:

• Competitive salary and bonus package
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement plan with company match
• Generous paid time off program
• Professional development and career advancement opportunities

Physical Demands/Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility.
• The environmental characteristic for this position is an office setting.
• Candidates should be able to adapt to a traditional business environment.

AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Compensation

The anticipated salary range for this position is $75,000 to $85,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. [In addition to base pay, this role is eligible for a bonus.] AAR offers a competitive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan with employer match, paid time off and holiday pay, as well as opportunities for professional development and growth.

• Completing assigned disease state and product training, upon approval, within required timeframes to set the standards, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages
• Pre-approval territory preparation, including data gathering, and subsequent transfer to field representation
• Post-approval individual virtual territory sales ownership of goals via Sales and MBOs
• Deliver review committee approved education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs.
• Partner with existing Shionogi employees to build and execute approved business plans.
• Enhance HCP awareness of Shionogi’s product(s) and clinical data, equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area.
• Increase awareness of the assigned therapeutic area and build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
• Expected to achieve call activity and adherence goals, as well as brand performance objectives set forth by the Client compliantly and effectively
• Ensure that any sample and literature requests are generated accurately and perform appropriate follow up and investigation on shipments as needed
• Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests, if any
• Provide feedback and recommendations to team leadership on areas and opportunities for improvement
• Comply with all company, PDMA, compliance and regulatory policies and guidelines
• Work independently from "remote" home office
• Cultivate assigned virtual territory & be accountable for measurable results
• All other duties as assigned
  
  

• Bachelor's degree from an accredited college or university
• 2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis
• Launch experience is a plus
• Strong sales aptitude on a highly competitive market, documented sales results, and a rich understanding of the total office call
• Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the ability to learn new software as needed
• Excellent communication & rapport building skills
• Ability to learn complex medical topics that will include patient assistance programs, pharmacy and insurance/market access landscapes, and adhere to established compliance guidelines
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
• Stable internet connection adequate to support voice over VoIP calls and virtual call platforms