Information Technology Jobs in Hoffman Estates, IL

328 positions found — Page 18

Family Practice/Primary Care Nurse Practitioner - $97,000 - $145,000/yearly
✦ New
🏢 DocCafe
Salary not disclosed

DocCafe has an immediate opening for the following position: Nurse Practitioner - Family Practice/Primary Care in Hanover Park, Illinois.

Make $97,000 - $145,000/yearly.

DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.

----------------

Register now to apply for this job and for access to 120,000+ other openings.

DocCafe Offers:

  • Free Physician and Advanced Practice Job Search:Easily search, review and apply to jobs that meet your requirements. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria.
  • Professional Profile:Attract employers with a profile page that includes your CV, credentials and other medical professional information.
  • Confidentiality:Decide which information you want to share and when you appear in an employer's search results.
  • Career Matching Support:Our experienced team can match you to your dream based on your unique preferences.

Get started with DocCafe today.

Not Specified
Cardiology Nurse Practitioner - $130,000 - $150,000/yearly
✦ New
🏢 DocCafe
Salary not disclosed
Elgin, Illinois 1 day ago

DocCafe has an immediate opening for the following position: Nurse Practitioner - Cardiology in Elgin, Illinois.

Make $130,000 - $150,000/yearly.

DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.

----------------

Register now to apply for this job and for access to 120,000+ other openings.

DocCafe Offers:

  • Free Physician and Advanced Practice Job Search:Easily search, review and apply to jobs that meet your requirements. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria.
  • Professional Profile:Attract employers with a profile page that includes your CV, credentials and other medical professional information.
  • Confidentiality:Decide which information you want to share and when you appear in an employer's search results.
  • Career Matching Support:Our experienced team can match you to your dream based on your unique preferences.

Get started with DocCafe today.

Not Specified
Attorney/Lawyer
Salary not disclosed
Rolling Meadows, IL 2 days ago

Are you a legal professional with a passion for Family Law? Stange Law Firm has an immediate opening for dynamic, highly motivated attorneys to join the team that provides strategic legal support and guidance for their office in Rolling Meadows, IL in the Chicago Area in Cook County.

Whether someone is facing a divorce, legal separation, paternity action, estate planning or numerous other issues that affect families, the attorneys at Stange Law Firm, PC are dedicated to achieving the best possible results.

Why join Stange Law Firm?

  • Competitive Pay! (Salary is BOE: $90,000.00-$120,000.00+)
  • Base Salary & Discretionary Bonuses for Productivity/Profitability for billable employees!
  • Other Incentive Programs
  • Signing Bonus
  • Attorney Referral Bonuses
  • Client Referral Bonuses
  • Productivity Bonuses
  • 401 (k)
  • 401 (k) matching
  • Roth IRA
  • 95-99% Employer Paid Health Insurance Medical Plan for Employees Depending On State, Plus Buy-Up Options!
  • Health Saving Account Options
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off (Accrued Vacation, 5 Paid Sick Days & 3 Personal Days)
  • 9 Paid Holidays
  • Take Birthday as Paid Leave
  • 36 Work-From-Home Days
  • Company paid laptop and cell phone
  • Fast-growing Family Law Firm - 2nd Largest Family Law Firm in the country!
  • Marketing team works hard for you! Lots of Clients!!
  • Advancement and job growth potential
  • Mentorship program
  • Promotes from within
  • Trial experience, not just paper pushing!
  • Excellent Reputation
  • More!

This position offers a competitive starting salary, outstanding benefits package, employer matched 401K after 90 days, potential for incentives/bonus pay on top of base salary based on productivity, malpractice insurance, employer-paid Bar and CLE dues, paid time off, free parking (where applicable), and free company cell phone and laptop. Eligible employees may elect insurance coverage for Accidental, Critical Illness, Short Term Disability, and Term to Age 100 Life.

*Salary ranges based on experience plus the opportunity for discretionary bonuses and other incentives.*

Job Description

Duties include but are not limited to the following:

  • Prepares and drafts legal documents for filing with appropriate entities and necessary correspondence
  • Drafts pleadings and motions, including judgments and orders
  • Corresponds with attorneys, court personnel, and clients regarding cases
  • Interviews witnesses for court cases and prepares witnesses to testify
  • Shall ensure the accuracy of all documents prepared
  • Shall promptly appear in court on all cases assigned
  • Shall handle all aspects of cases assigned to them
  • Performs administrative duties as necessary, including filing, mailing, organizing files and pleadings
  • Conducts legal research for particular issues


Qualifications

Our Ideal Candidate will possess the following:

  • J.D
  • Illinois license required
  • Family law experience is preferred but not required
  • Senior Associate positions are available for attorneys with five years or more of litigation experience


Company Description

Stange Law Firm, PC is a multi-state divorce and family law firm with many offices throughout the country and still growing. Attorneys at the firm have received awards from organizations such as Super Lawyers, Lead Counsel, Missouri Lawyer’s Weekly Power List, and many more. Attorneys at the firm also speak at Continuing Legal Education Seminars for organizations such as the Missouri Bar, the National Business Institute, and others. This is truly a great opportunity if you want a successful career in family law.

For more information, please visit E-mail resume and references to the Recruiting Director. Watch the following video to learn more about starting a career with Stange Law Firm: information

All your information will be kept confidential according to EEO guidelines.


The choice of a lawyer is an important decision that should not be based solely upon advertisements.

Not Specified
Technical Product & Quoting Engineer
🏢 LHH
Salary not disclosed
Carol Stream, IL 3 days ago

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Technical Product & Quoting Engineer – CNC Environment to join their team. This is a pivotal, hands-on role that blends CNC manufacturing expertise, RFQ/quoting ownership, and product engineering leadership. The ideal candidate brings strong experience supporting CNC-machined components from RFQ through production, collaborating closely with engineering, operations, and suppliers. This role supports a diverse customer base across industries including aerospace, pipe fittings, hydraulics, and hose assemblies.


Key Responsibilities:

  • Own and develop accurate, competitive CNC RFQs and production quotes for complex machined components and assemblies.
  • Analyze customer drawings, specifications, and RFQs to determine manufacturing feasibility, machining strategy, and cost drivers.
  • Translate customer requirements into manufacturable CNC solutions, considering tolerances, materials, cycle times, and production methods.
  • Collaborate with engineering, CNC programmers, machinists, and production teams to optimize designs for manufacturability, quality, and cost.
  • Support CNC production planning by validating routings, estimating run times, tooling needs, and labor requirements.
  • Lead product definition, requirements gathering, and business case development for new and existing products.
  • Coordinate prototype builds, first articles, testing, and validation to support customer and internal approvals.
  • Partner with sourcing and supply chain teams to support supplier evaluation, CNC sourcing decisions, and cost‑reduction initiatives.
  • Monitor product performance, quality metrics, and production feedback, driving continuous improvement initiatives.
  • Provide technical guidance and training to internal teams and external partners related to CNC processes and quoting assumptions.
  • Track and report key performance indicators including revenue, margin, quoting accuracy, and customer satisfaction.


Qualifications and Skills:

  • Bachelor’s Degree in Mechanical, Manufacturing, Industrial Engineering, or related field.
  • Significant hands-on experience in a CNC machine shop environment.
  • Proven experience with CNC RFQs, CNC quoting, and supporting CNC production in a precision manufacturing environment.
  • Strong understanding of CNC machining processes (turning, milling, multi-axis preferred), materials, tolerances, and GD&T/blueprint reading.
  • Demonstrated experience estimating cycle times, labor, tooling, and overhead for CNC-machined components.
  • Experience working closely with CNC programmers, machinists, and production teams.
  • Proficiency with CAD/CAM software and experience navigating ERP/MRP systems.
  • Industry experience in aerospace, pipe fittings, hydraulics, hoses, or similar precision manufacturing sectors.
  • Strong problem-solving skills, assertiveness, and a collaborative, team-oriented mindset.
  • Excellent communication skills with the ability to explain technical and cost concepts to both technical and non-technical stakeholders.
  • Familiarity with Lean Manufacturing, Six Sigma, or continuous improvement methodologies is a plus.


Compensation Range: $115,000-$135,000 + 15% Bonus


Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.


If you are a passionate Technical Product & Quoting Engineer looking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!


LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Not Specified
Manufacturing Data & Sales Analyst
🏢 LHH
Salary not disclosed
Addison, IL 2 days ago

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Manufacturing Data & Sales Analyst to join their team. Seeking a data-driven analytics professional who thrives at the intersection of manufacturing operations, business intelligence, and executive decision support. This is a high-impact role for someone who enjoys building insight from the ground up—designing dashboards, automating reporting, owning data integrity, and translating complex information into clear, actionable business outcomes.


Why This Role Stands Out:

  • High visibility and direct partnership with senior leadership.
  • Opportunity to own and evolve enterprise-level analytics and reporting.
  • Manufacturing environment where data truly drives strategy.
  • Long-term growth potential in a stable, well-capitalized organization.


Key Responsibilities:

Data, Analytics & Reporting:

  • Design, build, and continuously enhance dashboards, scorecards, and KPI reporting to support operational and commercial performance.
  • Translate raw data into meaningful insights that influence decision-making at the executive level.
  • Automate recurring reports and analytics processes to improve efficiency, accuracy, and scalability.
  • Analyze trends related to revenue, production performance, forecasting, and product initiatives.

Manufacturing & Cross-Functional Partnership:

  • Collaborate closely with Operations, Finance, IT, and Commercial teams to align data, metrics, and performance goals.
  • Support forecasting, planning cycles, and performance reviews with reliable, actionable analytics.
  • Identify risks, opportunities, and performance gaps within data sets and recommend solutions.

Systems & Data Ownership:

  • Act as the primary owner of manufacturing and sales-related data systems, ensuring usability, accuracy, and value.
  • Lead continuous improvement of reporting tools and system integrations.
  • Partner with internal and external stakeholders to enhance system reporting capabilities.
  • Champion data governance, consistency, and best practices across the organization.


Qualifications and Skills:

  • Bachelor’s Degree in Data Science, Analytics, Business Intelligence, or a related field
  • Proven experience building and maintaining dashboards, scorecards, and analytics tools.
  • Background supporting a manufacturing environment.
  • Strong ability to own data end-to-end—from extraction to interpretation to executive presentation.
  • Experience automating reporting and analytics processes.
  • Advanced analytical, problem-solving, and critical-thinking skills.
  • Ability to clearly communicate insights to both technical and non-technical audiences.
  • Advanced proficiency with Excel, reporting platforms, and Microsoft Office Suite.
  • Advanced proficiency in SQL, PowerBI, and/or Tableau.
  • Experience with IQMS is preferred.
  • Strategic mindset with exceptional attention to detail.


Compensation Range: $90,000 - $120,000 + 15% Bonus


Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.


If you are a passionate Manufacturing Data & Sales Analystlooking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!


LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Not Specified
Tool Crib Supervisor
✦ New
🏢 LHH
Salary not disclosed
Barrington, IL 1 day ago

Job Title: Tool Room Manager

Location: Barrington, IL

Salary: $105,000-$128,000


LHH Recruitment Solutions is currently seeking a Tool Room Manager to join our client's organization in the Barrington, IL area.


Key Responsibilities:

  • Lead and manage daily operations of the tool room, ensuring efficient support of manufacturing and production needs.
  • Plan, schedule, and coordinate tooling workloads, personnel, and resources to meet production schedules and delivery commitments.
  • Track and analyze tooling costs, labor efficiency, and time spent to support continuous improvement and cost control.
  • Oversee preventive maintenance programs for tooling, dies, molds, and tool room equipment to ensure reliability and uptime.
  • Recommend and implement improvements to tooling processes, workflows, and equipment to enhance quality, efficiency, and safety.
  • Support new product introductions by assigning tooling work, monitoring progress, and resolving start‑up issues.
  • Lead and support lean manufacturing initiatives, including 5S and continuous improvement activities within the tool room.
  • Manage inventory and stock control of tooling, components, and supplies.
  • Ensure compliance with quality systems, safety standards, and applicable regulatory requirements.
  • Supervise, coach, and develop tool room staff, including performance management and workforce planning.

Key Qualifications:

  • Experience managing a tool room or similar technical manufacturing function in a production environment.
  • Strong background in tool and die, machining, stamping, molding, or related manufacturing processes.
  • Demonstrated leadership experience supervising skilled trades or technical teams.
  • Knowledge of preventive maintenance practices for dies, molds, and tooling equipment.
  • Familiarity with lean manufacturing principles, including 5S and continuous improvement methodologies.
  • Working knowledge of inventory control, cost tracking, and production scheduling.
  • Ability to interpret blueprints, technical drawings, and specifications.
  • Experience with quality systems and standards such as ISO or IATF preferred.
  • Strong problem‑solving, communication, and organizational skills.
  • Technical education, journeyman training, or a degree in engineering or a related field preferred.

Benefits:

  • Medical, Dental and Vision
  • 2 Weeks PTO (negotiable) & Paid sick leave where applicable by state law
  • 401(k)
  • HSA and FSA
  • Life and AD&D
  • STD and LTD
  • Norton LifeLock

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Not Specified
Purchasing Analyst
🏢 LHH
Salary not disclosed
Hoffman Estates, IL 3 days ago

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Purchasing Analyst – Healthcare/Medical Device to join their team. This is a high‑impact opportunity for a procurement professional who thrives in a fast‑paced environment and enjoys blending data analysis, supplier negotiations, and cross‑functional collaboration. This role offers visibility, autonomy, and the chance to influence cost strategy, supplier performance, and operational efficiency across the organization.


Why This Opportunity Stands Out:

  • Direct involvement in strategic sourcing and supplier negotiations.
  • Opportunity to drive cost savings and process improvements.
  • Exposure to cross‑functional teams including supply chain, operations, finance, and sales.
  • Stable yet evolving environment within healthcare manufacturing and distribution.
  • A role that values analytical thinking, ownership, and continuous improvement.


Key Responsibilities:

  • Manage end‑to‑end purchasing activities for products, components, and supplies within a regulated healthcare environment.
  • Build and maintain strong supplier partnerships while leading price, terms, and contract negotiations.
  • Analyze purchasing data, historical spend, and market trends to uncover cost‑reduction and risk‑mitigation opportunities.
  • Prepare data‑driven insights to support sourcing decisions, supplier selection, and negotiation strategies.
  • Monitor supplier performance including pricing accuracy, delivery reliability, and service levels.
  • Collaborate with internal stakeholders to ensure purchasing strategies align with forecasting, inventory, and operational needs.
  • Maintain accurate purchasing records, supplier data, and reporting metrics.
  • Support ongoing improvements in procurement processes, controls, and reporting tools.
  • Stay informed on market conditions, supply chain trends, and industry best practices.


Qualifications and Skills:

  • Bachelor’s Degree in Business, Supply Chain, or a related field.
  • Prior experience in purchasing, procurement, or supply chain roles.
  • Previous experience in healthcare, medical device, or similar highly regulated industries.
  • Proven ability to negotiate pricing, terms, and supplier agreements.
  • Strong analytical mindset with advanced Excel skills, including VLOOKUP, pivot tables, and data analysis.
  • Hands-on experience with ERP systems; SAP exposure is a significant plus.
  • Ability to manage multiple priorities while maintaining accuracy and confidentiality.
  • Strong communication skills and comfort working across departments.


Compensation Range: $60,000 - $90,000


Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.


If you are a passionate Purchasing Analyst looking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!


LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Not Specified
Customs Entry Writer
Salary not disclosed
Schaumburg, IL 2 days ago

Seeking Customs Entry Writer

Location: Schaumburg, IL| Full-Time | Logistics

Are you detail-oriented, organized, and ready to take the next step in your logistics career? Join our team as an Entry Writer, where you’ll play a key role in ensuring smooth import operations, compliance with regulations, and outstanding service to our clients.

What You’ll Do

Responsibilities:

  • Review and organize import files to ensure all information and documentation is accurate and complete.
  • Communicate with Customer Service when additional documents or information are needed from clients.
  • Classify documentation based on operations system data and follow client-specific SOPs.
  • Support the Import Manager with classification and compliance needs.
  • Research and provide HTS or product codes when missing, ensuring accuracy for future use.
  • Input entry data and handle FDA (PGA) requirements, including “may proceed” releases.
  • Immediately notify clients when FDA exams are required (document or merchandise).
  • Prepare and annotate delivery orders with FDA release status.
  • Issue written instructions to carriers/steamship lines when shipments must be held for release.
  • Ensure shipments are properly released once clearance is completed.
  • Pass completed files to Post-Entry team for final assembly.
  • Monitor releases by Customs, FDA, and other authorities, and resolve census or entry errors.
  • Correct bill of lading and related errors promptly.

What We’re Looking For

  • High School Diploma or GED required.
  • 3+ years of entry writing and/or brokerage operations experience (data entry & PGA focus).
  • Experience with CargoWise One preferred; QuestaWeb a plus.
  • Strong knowledge of U.S. and international geography (countries, cities, ocean ports).
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Ability to work independently while delivering top-quality customer service.
  • Excellent attention to detail, organization, and multitasking skills.
  • Strong written and verbal communication abilities.

Why You’ll Love Working Here

We know our success depends on our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future:

  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Life Insurance & AD&D Coverage
  • 401(k) with Profit Sharing
  • Paid Time Off (PTO) for work-life balance

Join us and be part of a team that values accuracy, efficiency, and exceptional client service. Your expertise will help keep global trade moving forward!

Not Specified
BIM Technician
Salary not disclosed
Addison, IL 2 days ago

Who we are:



Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.



With a global network of manufacturing and distribution facilities worldwide, Atkore is a leading provider of electrical, safety and infrastructure solutions.



Who we are looking for:



We are currently looking for a BIM Technician to be based out of Tampa, FL reporting to the Drafting Manager. This person will be responsible for working with the project team to develop accurate and complete modeling drawing sets. The BIM Technician will ensure the integrity of project drawings while maintaining privileged information per the customer and company requirements.



What you'll do:




  • Accurately identify product specifications and understand of detail assemblies and their application for installation.
  • Create or revise/update construction drawings, maintaining a tracking log of drawings.
  • Review drawings for accuracy and scope of work, ensuring quality of final drawings.
  • Collaborate with team and customers to ensure that projects are successfully completed, and best practices/technical issues are addressed.
  • Run the multi trade coordination for clashes to assist project team with the design process.
  • Conduct clash detection and visual walkthroughs using Navisworks Manage.
  • Research ways to continuously improve our process including providing insight into new time saving methodologies and best practices.
  • Manage, maintain, and update BIM Project documents.


What you'll bring:




  • Bachelor's (preferred) or Associates Degree in Architecture, Engineering, and Construction (AEC) related field with 1 to 3 years of industry experience.
  • 1+ years' experience in 3D Revit or 3D AutoCAD.
  • Technical certificates in Drafting and ED BIM Modeling training (preferred).
  • Experience with Autodesk Revit, CAD, and BIM procedures (Preferred).
  • Familiarity with Overhead coordination process including 3D Modeling utilizing Revit in project environment, Project As-builts and turnover for Facility management.
  • Experience with Microsoft Office Suite, CAD and BIM systems including Autodesk AutoCAD, Revit Suite, BIM 360, Veo, Bluebeam, Word, Excel, and PowerPoint.


Within 3 months, you'll:




  • Complete the onboarding material and training on companies' products and drafting processes.
  • Collecting information from multiple plans and incorporating them into a model which can be used to build structural support.
  • Produce 2D shop drawings and 3D models projects with assistance of PM and BIM Designer.
  • Complete Atkore Immersion process.


Within 6 months, you'll:




  • Communicate effectively with PM's and other team members in order to gather the information needed for each project.
  • Develop strong knowledge of the companies' products and produce accurate designs based on each project needs.
  • Assist with BIM Designer to coordination meeting and be part of BIM project development at different phases: modeling, cleaning clashes and producing shop drawings.


Within 12 months, you'll:




  • Produce structural models and drawings using Revit and manage coordination projects.
  • Manipulate and develop CAD library components for AutoCAD and Revit or other related software.
  • Independently handle BIM project from start to finish by assisting to BIM Coordination, performing clash detection, and resolving coordination issues.


Atkore is a recipient of a Great Place to Work certification and a Top Workplaces USA award! We're committed to creating an engaged and aligned workforce that drives collaborative culture. Our team strives for breakthrough results, stays focused on being standout leaders, and fully supports decisions of the Company. We consistently live the Atkore mission, strategic priorities, and behaviors, all in a way that's consistent with our core values. Together, we build strong leaders that continually endeavor to move us forward.



With a global network of manufacturing and distribution facilities worldwide, Atkore is a leading provider of electrical, safety and infrastructure solutions.



Join our team and align yourself with an industry leader!



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Not Specified
Patient Access Representative II
Salary not disclosed
Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Patient Access Representative II

Position Highlights:

* Position: Patient Access Representative II
* Location: Arlington Heights, IL
* Part-time (20 hours)
* Hours: Week One: Thursday (3pm-11:30pm), Saturday (9am-5:30pm); Week Two: Sunday (9am-5:30pm), Tuesday (3pm-11:30pm), Thursday (3pm-11:30pm), Rotating weekends and holidays
* Travel: N/A

What you will do:

* Performs complete and accurate registration and/or admission functions across multiple access services areas or sites to provide information to maximize reimbursement, and ensures timely and thorough information to all other providers and users of patient data. Verifies insurance requirements, obtains and understands insurance benefits. Collects non-covered fees. Registers and pre-registers outpatients in more than one clinical and diagnostic location within their primary area of responsibility and multiple access areas outside hiring location. Access areas include but may not be limited to Busse Center, Emergency/Admitting Department, Immediate Care Centers, Laboratory and Cancer Services.
* Interacts with patients and their representatives to collect and interpret all required demographic, insurance, financial, and clinical data necessary to facilitate patient check in and registration at point of service. Offers and/or schedules interpreter services for patients when necessary. Obtains and scans general consent for treatment, identification and insurance cards, Coordination of Benefits and other appropriate documents. Obtain and submit National Provider Identification (NPI) for providers not on staff ordering outpatient diagnostic tests. Interpret physician orders for completeness and compliance with regulatory agencies and NCH policies. Informs patients of registration processes and privacy notification, establishes financial responsibility to meet internal, regulatory or payer requirements. When applicable, completes the Medicare Secondary Payer (MSP) questionnaire and discusses potential deferral of services according to NCH policy. Initiates the Medicare Advance Beneficiary Notice (ABN), as appropriate, and explains payer policies to patients. Streamlines check in process for patient previously pre-registered and appropriately updates the account for changes identified upon arrival. Reviews physician's orders for compliance with the Illinois Department of Public Health (IDPH), and the Center for Medicare & Medicaid Services (CMS) regulations and NCH and medical staff office policies.
* Ensures financial protocols and requirements are met. Refers patients to Financial Counselors for identification of financial assistance options. Identify clinical and financial criteria that require involvement of Case Management team or Financial Counseling. Collaborate with internal and external customers to provide timely resolution to third party payer requirements prior to date of service. Minimizes third party payer denials by verifying authorization of service prior to forwarding patients to service delivery areas. Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services. Provides support to primary care practices and specialty care providers regarding utilization, authorization and referral activities. Communicates effectively with service delivery areas when unresolved financial issues impact appointment schedules.
* Proficient in the use of CPT and ICD codes, and utilizes online payer resources. Utilize estimator to determine financial responsibility and attempt to secure all financial responsibility prior to the date of service. Meet monthly cash collection goals as determined collaboratively by Department Director/Manager. Maintain registration accuracy by meeting or exceeding expectations with 97% or higher accuracy score. Resolve all work queues within Department standards determined time period to release bill holds to ensure timely reimbursement. Log cash collected receipts and maintain balanced cash at all times.
* Coordinates scheduling of service areas for patients requiring multiple tests. Identify and assign electronic educational programs for scheduled services. Explains patient prep and way finding instructions to patient. Collaborates with physician offices to check-in appointments and schedule tests post-physician office visits at offsite NCH locations
* Electronically records all required and updated information on patient accounts in multiple hospital information systems according to Emergency Medical Treatment and Active Labor Act (EMTALA), the Health Insurance Portability and Accountability Act (HIPAA), payer, and other applicable regulations and standards.
* Prepares all required patient registration forms, documents, charts and reports, labels, patient plates, identification bands, medical records forms, and other related documents for distribution to appropriate departments, physicians and clinical staff. Notifies clinical department of patient's arrival.
* May do basic precepting for new hires and acts as a resource team member for performance improvement activities and a super user for various registration and scheduling related systems.
* May perform as a patient receptionist/greeter. Assists patients with way finding and transport needs. Contacts clinical departments and scheduling staff as needed to assist in promoting the efficient flow of patients and prioritization of service scheduling and admissions. Assists with other tasks to support the clinical department as determined by the Manager of Patient Access.
* Performs customer service standards by adhering to the AIDET principles. Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution. Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible.
* Adheres to all Northwest Community Hospital standards, policies, and procedures and reports compliance concerns to management staff.

What you will need:

* Education: High school diploma required. College degree preferred.
* Skills: Computer experience in a windows environment required, Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols, The interpersonal communication skills necessary to interview and interact with customers and physicians and to project a professional and compassionate concierge style of service to patients, patient families, physician's and staff in person and on the telephone, Ability to work independently, exercising good judgment, and multi-task in a high stress, fast paced service environment with patients, patient's family and physician's, Detail oriented with good analytical problem-solving skills to appropriately register patients and schedule patient procedures, Ability to operate routine office equipment (facsimile, copiers, plate production, scanners, printers), Ability to transact payments at time of service and maintain a cash drawer
* Experience: Minimum 2 years of customer service work experience required, Minimum of 1 year experience in a healthcare patient access department or hospital required, Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle procedures required, Epic Registration and/or Scheduling experience preferred
* Certification: Successful on-the-job completion of NCH Patient Acce
Not Specified
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