Information Technology Jobs in Hillside, IL
417 positions found — Page 20
Whether youre helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash.
Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings.
Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Deliver more than just restaurant orders.
Become a Shopper and deliver grocery, convenience, retail, alcohol and moreDoorDash offers diverse earning opportunities so you can maximize your time.
Control your time: Make cash during off-peak hours so you dont have to schedule your day around the lunch or dinner time rush; dont wait around for an order when you do the shopping.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.
* Quick and easy start: Sign up in minutes and get on the road fast.
** Basic Requirements ~18+ years old
*** (21+ to deliver alcohol)~ Any car, scooter, or bicycle (in select cities)~ Driver's license number ~ Social security number (only in the US)~ Consistent access to a smartphone How to Become a Shopper Click Sign UpApply Now and complete the sign up process Download the DoorDash Dasher app Activate your Red Card in the Dasher app
*****Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery.
Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers.
The card will automatically be funded prior to check out.
Red Cards are not linked to Dasher bank accounts or related to earnings.
This card is issued by Peoples Trust Company under license from Mastercard International Incorporated.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.
Deliver with DoorDash and earn extra cash while being your own boss.
Dash when it works for you.
Sign up today.
by Jobble
As a Dasher, youll stay busy with a variety of earnings opportunities and can work when it works for you.
Whether youre looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether youre delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you.
Set your own hours and work as muchor as littleas you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson
*.
No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.
** Simple Process: Just pick up, drop off, and cash out.
Payday is in your back pocket.
Basic Requirements ~18+ years old
*** (21+ to deliver alcohol)~ Any car, scooter, or bicycle (in select cities)~ Driver's license number ~ Social security number (only in the US)~ Consistent access to a smartphone How to Sign Up Click Sign UpApply Now and complete the sign up process Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification.
The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC.
The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.
Deliver with DoorDash and earn extra cash while being your own boss.
Dash when it works for you.
Sign up today.
by Jobble
Job Description & Requirements Specialty: Med Surg Discipline: RN Start Date: ASAP Duration: 13 weeks 36 hours per week Shift: 12 hours Employment Type: Travel Contract/Travel Registered Nurse
- Medical/Surgical
- Days Nights Available! Chicago, Illinois
- 13.0 weeks Connected, your partner in Healthcare, Educational, Government, and Direct Hire services, is excited to connect qualified and passionate travel professional like you for a 13-week opportunity located in or near Chicago, Illinois.
Enjoy competitive compensation, exceptional benefits, and the rewarding opportunity to make a meaningful impact.
Job Requirements Education Requirements: Valid Illinois RN license or eligibility to practice as a Registered Nurse Certifications Requirements: Active AHA BLS, ACLS, NIHSS certifications Experience Requirements: At least 2 years of recent medical-surgical nursing experience; no new travelers unless they have completed at least one prior contract Other Requirements: Ability to perform phlebotomy and interpret strips; resilient, adaptable, strong work ethic, social personality, and ability to manage change; physical ability to float between units as needed What We Offer Premium Pay That Values You: Weekly direct deposit (with next-day pay features coming soon!) at rates 13% above market average—we benchmark every assignment to make you feel like a valued member of our team and to ensure we're staying competitive.
Comprehensive Insurance Coverage: Medical/dental/vision eligibility starting the 1st day of the month after your start date, continuing between active assignments—plus disability, life insurance, and sick leave, so you can focus on what you do best without added stress.
Health Benefits Maintained through Winter/Summer Break: For educational services team members who join or extend with us, your medical, dental, and vision coverage continues seamlessly during off-seasons, ensuring no gaps in your coverage so you can recharge without worry.
Investment in Your Growth: 401(k) with competitive match, referral and loyalty bonuses, License CEU reimbursements, are just some of the ways we invest in our team because you deserve a partner who grows with you.
Support Your Lifestyle: Paid housing or stipends (pet-friendly!) travel/mileage reimbursements; guaranteed hours and cancellation protection; nationwide opportunities spanning from major metros to underserved areas—we manage the details so you can focus on what matters most in your personal and professional life.
Streamlined Compliance & Flexibility: Reimbursed/fast-tracked licenses/certs; user-friendly Portal for seamless onboarding (avg 14 days); shifts customized to your needs; rapid interviews (38 hours typical)—we value your time, making compliance effortless and flexible to fit your unique schedule.
Why Connected Health Care? We Care About Your Journey: In this demanding field, we start by listening—providing upfront insights on roles, pay, and perks so you feel seen and supported from the first click, aligned with our motto: If we take care of our team, they take care of our partners.
Personalized Job Matches That Fit You: Tell us your story, preferences like specialties, facility size, city/state preferences, or work-life balance needs—we craft opportunities where you shine, with 92% of our candidates extending or referring because we truly prioritize what matters to you.
Unwavering Support Every Step: From 24/7 recruiter access to fast compliance and career guidance, we're your dedicated partner—delivering 13% higher pay than the national average, 92% retention rates, quick turnaround times for interviews/offers, and national placements because we know the toll of shortages and want to ease it for you.
A Genuine Partnership Built on Trust: We're not just a staffing firm; we're your advocate in a competitive world—turning challenges into rewarding paths with empathy, transparency, direct client focus for seamless fits, and a network that feels like family, helping you build the career you deserve.
Job Responsibilities Provide high-quality nursing care to medical-surgical patients in a fast-paced hospital environment.
Perform patient assessments, develop and implement individualized care plans, and monitor patient progress.
Administer medications, treatments, and interventions as prescribed, ensuring patient safety and compliance with protocols.
Document patient information accurately in Meditech or relevant electronic health records systems.
Collaborate with interdisciplinary team members to coordinate care and facilitate patient recovery, including floating to other units as needed.
Apply now through Connected Health Care
- submit your resume today! Connected Healthcare Job ID 174003.
Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
Posted job title: Contract/Travel Registered Nurse
- Medical/Surgical
- Days Nights Available! About Connected Health Care Connected Health Care is a nationally recognized healthcare recruiting and staffing agency specializing in travel nursing, travel allied health, interim leadership, per-diem staffing, and permanent placement.
Our team of professional account managers, recruits, and credentialists are focused on providing you with the most fulfilling career path that aligns with your personal goals, whether you are traveling with us for a season or looking for a permanent place to call home.
Benefits Weekly pay Holiday Pay Guaranteed Hours Continuing Education 401k retirement plan Company provided housing options Cancelation protection Mileage reimbursement Referral bonus Employee assistance programs Medical benefits Dental benefits Vision benefits Benefits start day 1 License and certification reimbursement5c143e31-5e48-4549-b638-05792d185386
- Operating Room for a travel nursing job in Chicago, Illinois.
Job Description & Requirements Specialty: OR
- Operating Room Discipline: RN Start Date: 04/14/2026 Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Focus Staff is seeking a Operating Room Nurse for a travel contract in Chicago, IL.
The ideal candidate will have at least 1 year of experience in a OR setting.
Contract Length: 13 Weeks Start Date: 04/14/2026 Shift: 5x8 Days Benefits for Travel RN ORs: Health insurance Vision insurance Dental insurance Life insurance Licensure reimbursement Travel reimbursement Relocation assistance 401(k) 401(k) matching Competitive pay Referral bonus Holiday bonus Requirements: 1 Year of Experience, 2 Preferred Valid IL RN License BLS (Basic Life Support) ACLS Eligible to work in the United States About Focus Staff: Focus Staff is a traveler-first nurse and healthcare staffing agency! We prioritize the needs of our travelers, giving you complete control over your journey.
Our mission is to help you create the life you love, explore the country and do what you do best, help others.
Interested in becoming a traveler with Focus Staff? Discover why travelers choose us, apply today! All-Star Status: Dallas 100 (Multiple Years in a Row) Inc.
5000 Middle Market 50 Certified by The Joint Commission Best of Staffing Talent Satisfaction 2022 Best of Staffing Client Satisfaction 2022 Fastest-Growing US Staffing Firms 2017 If you're seeking a Travel Operating Room Nurse position in Chicago, IL and are looking to work with an agency that will listen to your needs and career goals, then Focus Staff is the right place to be.
We are proud of our ability to build relationships with all our healthcare professionals, whether you're seeking travel assignments, PR or permanent positions.
We Offer: Immediate Openings Weekly Pay through Direct Deposits Flexible Schedules Day and Night Shifts Available Competitive Compensation Guaranteed Hours (based on employer) Travel Assistance Dedicated/Responsive Recruiters Day One Medical, Dental, Vision and Life Insurance Generous Housing Stipend 24/7 Support Company Provided Housing Options Referral Bonus ($600) Loyalty Bonus ($1,200) Discounts/Coupons to Hotels Access to Jobs in all 50 States Painless Credentialing Process U.S.A.-based Company Equal Opportunity Employer Joint Commission Certified Licensure Reimbursement Pet-Friendly Access to Discounts, Rewards, and more Other Information: Job Title: Travel Operating Room Nurse Employment Time: Contract/Travel Date Posted: 03/11/2026 10:14:57 AM Valid Through: 07/14/2026 Job City: Chicago Job State: IL Job Country: USA Shift: 5x8 Days Job ID: a0xVt00000Jba4nIAB Hiring Organization: Focus Staff Focus Staff is an EEO/AA (Equal Employment Opportunity and Affirmative Action) Employer.
Estimated pay package based on bill rate at time job was posted.
Bill rates can change frequently and without notice.
Exact pay package may vary based on several factors, including, but not limited to, guaranteed hours, travel distance, demand, experience, etc.
RN, Registered Nurse, Travel Nurse, Travel RN, Travel OR RN, RN OR, Nurse Practitioner, RN Operating Room, Operating Nurse, RN Operating Room Jobs, Operating Room Travel Nurse, Travel, Contract, Assignment, Nursing, Contract RN, Temporary RN Focus Staff Job ID a0xVt00000Jba4nIAB.
Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
Posted job title: Travel OR RN
- Operating Room Registered Nurse About Focus Staff Your Journey, Our Focus.
Travel Confidently, Care Boldly with Focus Staff.
At Focus Staff, we're here to make your travel healthcare career rewarding, seamless, and stress-free.
Whether you're a travel nurse, therapist, or allied health professional, we take care of the details so you can focus on what you do best — caring for others.
Our mission is simple: to help healthcare heroes like you thrive, no matter where your journey takes you.
With thousands of job opportunities across all 50 states, our dedicated recruiters work closely with you to match you to the right assignment, based on what matters most to you — pay, location, benefits, or career growth.
From day one, you'll enjoy premium benefits like medical coverage that bridges between assignments, 401K matching, travel and licensing reimbursements, and personalized housing support.
Plus, our team is here for you 24/7, with clinical support available whenever you need guidance or backup.
At Focus Staff, we believe in making every assignment a smooth, comfortable, and empowering experience.
Let's make your next adventure your best one yet.5c143e31-5e48-4549-b638-05792d185386
Job Description & Requirements Specialty: Correctional Discipline: RN Duration: Ongoing Employment Type: Staff Charge Nurse
- RN
- Broadview $66.56 / Hour At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good.
At CoreCivic, we do more than manage inmates, we care for people.
CoreCivic is currently seeking a Registered Charge Nurse who has a passion for providing the highest quality care in an institutional setting.
The Registered Charge Nurse provides direct patient care while serving as the clinical leader for the assigned shift.
Provides shift-level supervision of nursing staff and acts as primary point of contact for operational or clinical issues requiring immediate decisions.
Ensures continuity of care during and between shifts including handoff reporting and monitoring follow-through on provider orders.
ESSENTIAL FUNCTIONS: The incumbent should be able to perform all of the following functions at a pace and level of performance consistent with the job performance requirements Oversees and directs the overall delivery of comprehensive nursing care during the assigned shift.
Assigns and delegates nursing tasks to ensure adequate coverage of all clinical functions.
Creates and adjusts assignments based on acuity, staffing, and operational needs.
Performs nursing assessments, develops and implements care plans, executes Licensed Independent Provider orders, administers medications and treatments, evaluates patient responses, and oversees triage decisions made by nursing staff.
Escalates clinical concerns to the provider as needed.
Monitors for safe medication administration practices and ensures timely, accurate and complete documentation in accordance with policies, procedures, and regulatory requirements.
Reviews charts for accuracy and ensures staff compliance with policies, procedures, and documentation standards.
Maintains strict confidentiality and security of medical records.
Coordinates patient care activities, directs staff actions, and communicates with providers.
Acts as point of contact for operational or clinical issues requiring immediate decisions.
Leads, coaches, and mentors nursing staff.
Provides guidance and performance feedback to maintain quality care delivery and policy compliance.
Participates in quality improvement initiatives and incident review processes, identifying trends, supporting corrective actions, and ensuring staff adherence to infection control protocols and best practices to maintain a safe and compliant healthcare environment.
Monitors for contraband risks and assures secure handling of supplies and equipment.
Takes appropriate action to prevent or de-escalate disruptive situations and support safety standards Facilitates effective communication across medical, security, provider, and leadership teams, ensuring timely sharing of critical information to maintain continuity of care, operational efficiency, and detainee safety.
CoreCivic Job ID req31968.
Posted job title: Charge Nurse
- RN
- Broadview About CoreCivic CoreCivic is a diversified, government-solutions company with the scale and experience needed to solve tough government challenges in cost-effective ways.
We provide a broad range of solutions to government partners that serve the public good through high-quality corrections and detention management, innovative and cost-saving real estate solutions, and a growing network of residential and non-residential alternatives to incarceration to help address America's recidivism crisis.
Benefits Holiday Pay 401k retirement plan Medical benefits Dental benefits Vision benefits Life insurance5c143e31-5e48-4549-b638-05792d185386
As a Dasher, youll stay busy with a variety of earnings opportunities and can work when it works for you.
Whether youre looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether youre delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you.
Set your own hours and work as muchor as littleas you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson
*.
No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.
** Simple Process: Just pick up, drop off, and cash out.
Payday is in your back pocket.
Basic Requirements ~18+ years old
*** (21+ to deliver alcohol)~ Any car, scooter, or bicycle (in select cities)~ Driver's license number ~ Social security number (only in the US)~ Consistent access to a smartphone How to Sign Up Click Sign UpApply Now and complete the sign up process Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification.
The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC.
The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.
Deliver with DoorDash and earn extra cash while being your own boss.
Dash when it works for you.
Sign up today.
by Jobble
As a Dasher, youll stay busy with a variety of earnings opportunities and can work when it works for you.
Whether youre looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether youre delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you.
Set your own hours and work as muchor as littleas you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson
*.
No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.
** Simple Process: Just pick up, drop off, and cash out.
Payday is in your back pocket.
Basic Requirements ~18+ years old
*** (21+ to deliver alcohol)~ Any car, scooter, or bicycle (in select cities)~ Driver's license number ~ Social security number (only in the US)~ Consistent access to a smartphone How to Sign Up Click Sign UpApply Now and complete the sign up process Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification.
The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC.
The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.
Deliver with DoorDash and earn extra cash while being your own boss.
Dash when it works for you.
Sign up today.
by Jobble
Whether youre helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash.
Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings.
Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Deliver more than just restaurant orders.
Become a Shopper and deliver grocery, convenience, retail, alcohol and moreDoorDash offers diverse earning opportunities so you can maximize your time.
Control your time: Make cash during off-peak hours so you dont have to schedule your day around the lunch or dinner time rush; dont wait around for an order when you do the shopping.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.
* Quick and easy start: Sign up in minutes and get on the road fast.
** Basic Requirements ~18+ years old
*** (21+ to deliver alcohol)~ Any car, scooter, or bicycle (in select cities)~ Driver's license number ~ Social security number (only in the US)~ Consistent access to a smartphone How to Become a Shopper Click Sign UpApply Now and complete the sign up process Download the DoorDash Dasher app Activate your Red Card in the Dasher app
*****Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery.
Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers.
The card will automatically be funded prior to check out.
Red Cards are not linked to Dasher bank accounts or related to earnings.
This card is issued by Peoples Trust Company under license from Mastercard International Incorporated.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.
Deliver with DoorDash and earn extra cash while being your own boss.
Dash when it works for you.
Sign up today.
by Jobble
Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
~18+ years old*** (21+ to deliver alcohol)
~ Any car, scooter, or bicycle (in select cities)
~ Driver's license number
~ Social security number (only in the US)
~ Consistent access to a smartphone
How to Sign Up
Click “Sign UpApply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
About the Company
HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: Function:
- Has overall responsibility for the strategic leadership and operational excellence of the service department.
- Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
- Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.
Primary Responsibilities:
Strategic Service Leadership
- Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
- Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
- Establish and monitor service performance metrics, driving accountability and operational excellence.
Service Operations Management
- Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
- Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
- Ensures compliance with warranty policies, service agreements, and industry regulations.
Customer Experience & Satisfaction
- Champions a customer-centric approach across all service functions.
- Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
- Serves as a senior escalation point for complex service issues and high-value customer relationships.
Secondary Responsibilities:
Process & Infrastructure Development
- Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
- Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
- Leads digital transformation efforts within the service department, including CRM and service management platforms.
Team Development & Leadership
- Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
- Conducts performance evaluations, succession planning, and professional development initiatives.
Reporting & Analytics
- Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
- Uses data-driven insights to inform strategic decisions and continuous improvement efforts.
Cross-Functional Collaboration
- Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
- Represents the service function in leadership meetings and strategic planning sessions.
Position Requirements:
Education & Experience
- Bachelor’s degree in Engineering, Business Administration, or related field desired.
- Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
- Proven experience managing technical service teams and developing service infrastructure.
Skills & Competencies
- Strategic thinker with strong operational execution capabilities.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in CRM, ERP, and service management platforms.
- Strong analytical skills and ability to interpret complex data sets.
- Deep understanding of machinery, industrial equipment, or technical service environments.
Other Requirements
- Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
- Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
- Demonstrated resilience and adaptability in navigating change and leading through uncertainty.
HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.