Information Technology Jobs in Hialeah, FL

The Claims Analyst reports to the Claims Department Manager of the MWG-International Division. The position is a non-exempt, hourly role and is located at 75 Valencia Avenue, Suite801, Coral Gables, Florida 33134.

GENERAL JOB DUTIES AND RESPONSIBILITIES:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Processing and adjudication.
• Analyzing the claims to properly adjudicate it according to the policy benefits and limitations.
• Responsible for all emails and phone calls with clients and agents regarding the assigned cases.
• Responsible for investigating any medical information needed to properly process a claim by requesting medical records or any other document needed to providers and/or insureds (USA, Latin American and/or the Caribbean) to make a determination on the claim submitted.
• Responsible for writing and submitting letters of denial to insureds, letters of
• exclusionary riders or cancellation of coverage to the Insured when necessary.
• Prepare medical evaluations for cases on excess of $1 or on any cases in which a
• retroactive exclusionary rider needs to be applied.
• Communicate to Insured on a formal letter of any Lloyd’s decision regarding an appeal of a
• claim.

EXPERIENCE AND EDUCATION REQUIREMENTS:

• Requires high school diploma or general education degree or equivalent or 1 year of related experience.
• Medical knowledge to be able to analyze a medical claim submitted to determine eligibility.
• Communication skills – verbal, written and listening skills
• Knowledge of Microsoft outlook, excel and word.
• Each employee must pass a drug screen.
• Reports must be received from criminal background investigation and review of work references.
• Must be capable of maintaining regular attendance.
• Must be capable of performing the essential job functions of the position, with or without reasonable accommodations

WORKING ENVIRONMENT:

• Must be able to perform in a very high paced environment and professionally handle interruptions.
• Must have the ability to work under minimal supervision.
• Must be able to prioritize projects, work multiple projects simultaneously, and meet project deadlines.
• Must possess excellent problem-solving skills and have keen attention to details.
• Must demonstrate strong written and verbal communication, interpersonal, and relationship building skills.
• Must be able to handle stressful situations appropriately.
• Must maintain confidentiality and privacy in every aspect of the job.

JOB ESSENTIAL REQUIREMENTS:

The following are job functions that an employee must be capable of performing with or without reasonable accommodation.

• BILINGUAL REQUIRED: Must be able to read, write, and speak English and Spanish.
• Must have basic typing skills
• Must be able to work as scheduled.
• Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met.
• Must be able to bend, stretch, reach, and sit or stand at a desk during 85% of the workday.
• Must be able to lift, stoop, and carry small equipment items and supplies, possibly weighing up to 20lbs.

REASONABLE ACCOMODATIONS:

Morgan White Group will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job, unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Morgan White Group.

EQUAL OPPORTUNITY EMPLOYER:

MWG is an Equal Opportunity Employer, committed to the principles of the EEOC. All employment decisions are based upon each person's qualifications, abilities, and performance. Our company works to provide an environment where human dignity prevails and all employees and applicants for employment receive equal consideration and fair treatment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

BASIC PURPOSE: Responsible for turning the reservation system strategy roadmap into specific scope / features and for organizing those items into a backlog for their team. Analyze available data, experiment as required, and determine which capabilities are most likely to achieve the business objectives defined in the product strategy. Work in heavy collaboration with stakeholders and with an understanding of our business model.

POSITION RESPONSIBILITIES:

• Serve as the Owner and primary author to document improvement themes in confluence, epics in Jira, and stories / tasks in Jira with complete description, business rules and acceptance criteria to make sure objectives and vision are clear.
• Collaborate with the cross-functional delivery team during team ceremonies and represent the product management viewpoint.
• Lead design thinking sessions with the delivery team and relevant stakeholders to clarify problem statements and objectives, identify potential solutions, and paths for investigation / experimentation / execution.
• Emphasize "fast feedback" within the team by being available to answer questions.
• Work closely with stakeholders to understand business needs and how users interact with reservation system product to incorporate into the product backlog.
• Utilize data and experimental evidence to generate and prioritize high-value backlog items using a value vs effort analysis.
• Collaborate with portfolio and business relationship management teams to size and prioritize requests for new deliverables.
• Collaborate with architect owner and delivery coach to ensure that all team members are aware of the team's approach, progress, upcoming activities, and potential blockers.
• Facilitate demos to senior stakeholders as needed to serve as an "information radiator".
• Lead the execution of UAT testing by facilitating end-to-end testing as required.
• Perform other job-related functions as assigned.

KNOWLEDGE AND EXPERIENCE:

EDUCATION: Bachelor's Degree in Business Management, Computer Science, Industrial Engineering, or other related field of study; or any combination of relevant work experience and education.

EXPERIENCE: Minimum 3 years' of experience in the product management space in the role of Agile Product Owner, Experience with cruise, and travel industry a plus

KNOWLEDGE & SKILLS: Excellent written and oral communication skills. Knowledge of modern product delivery practices (agile, lean, etc.) where product design and delivery are parallel activities. Knowledge of value canvasing and business case development. Ability to form essential links/partnerships between product owners and the team. Ability to adapt to a dynamic environment. Able to prioritize and execute tasks in a high-pressure, fast-paced environment. Keen attention to detail. Strong initiative, priority setting, and collaboration skills. Knowledge of product discovery approaches and conducting end-user research. Knowledge of Microsoft Office Products, Jira, Confluence, and SQL querying a plus. Ability to effectively persuade, influence and motivate in order to achieve objectives. Knowledge of design thinking and ability to facilitate design thinking workshops. Knowledge of hypothesis driven development and product experimentations

Embark on a Journey That Makes a Difference.

At Generali Global Assistance (GGA), every day is an opportunity to help people explore the world with confidence. We’re not just in the business of protection—we’re in the business of adventure and peace of mind. Whether it’s a backpacker trekking through the Andes, a family cruising the Mediterranean, or a solo traveler chasing the Northern Lights, we’re there to ensure their journey is safe and supported. From assisting with emergency medical claims to guiding customers through trip disruptions or ID theft, your work helps turn travel challenges into stories of resilience.

Set Sail on a Career Path to Success.

Our teams value curiosity and collaboration while priding ourselves on fostering a welcoming and inclusive atmosphere for our employees. Elevate your journey through our internal programs, including:

• Diversity, Equity, and Inclusion (DEI) Committee
• Career pathing and Individual Development Plans
• Internal training and intern opportunities
• Women in Business Mentorship Program
• Employee awards and recognition
• Education and professional development assistance program

Passport to Perks Includes:

• Generous Employer contribution for health, dental, and vision insurance
• Paid Maternity and Paternity Leave
• Scholarship Program for Employee Dependents
• Company match on 401k
• Employee Assistance Program (EAP)
• Company paid short-term and long-term disability insurance
• Company paid life insurance
• Voluntary Pet Insurance
• Voluntary Legal Benefit
• Discounts on travel insurance
• Time off policies including vacation days, sick days, personal days, holidays and volunteer days (VTO)

Your Role on the Expedition:

Leads the day-to-day operations of the GGA Travel Assistance department, delivering seamless, high-quality assistance to travelers when they need it most. Oversees performance management, quality assurance, and knowledge management for a dynamic team of 30+ professionals operating in a fast-paced, customer-centric environment. Partners closely with Medical, Claims, and cross-functional internal and external stakeholders to ensure safe, timely, and compassionate support throughout the traveler journey. This role reports to the Director of Customer Service.

Chart Your Course:

• Lead day-to-day Travel Assistance operations, ensuring timely, high-quality service and positive customer outcomes
• Partner closely with Medical and global Travel/Medical Assistance teams to optimize processes, handoffs, and customer safety
• Oversee operational execution to meet service levels, quality standards, and case resolution targets
• Manage, assign, and prioritize team workloads; monitor performance across all Travel Assistance services
• Drive achievement of KPIs related to quality, customer satisfaction, productivity, timelines, and team performance
• Coach, develop, and engage staff through regular performance reviews, case/call calibrations, and targeted training
• Monitor individual and team performance metrics daily, weekly, and monthly; report on trends and outcomes
• Own performance measurement, reporting, and continuous improvement initiatives for the department
• Support Travel Assistance claims processing as needed
• Build and maintain strong vendor and partner relationships
• Serve as escalation point for sensitive or complex customer and partner issues, escalating to senior leadership when required
• Conduct regular quality assurance reviews on active and closed cases
• Prepare and present monthly operational, quality, and case management reports to senior leadership and clients
• Identify training needs and partner with Ops Development to support onboarding and ongoing skill development
• Conduct annual performance reviews for Supervisors and Assistance Coordinators
• Advise the Director, CSD on staffing, hiring, development, performance, and adherence to company values
• Foster a high-performance, customer-focused culture with a proactive, can-do mindset
• Maintain up-to-date knowledge of policies, procedures, and best practices
• Perform additional duties as assigned

Your Ticket to Success:

Required Qualifications:

• High School Diploma or Equivalent (GED) required.
• Prior knowledge and experience in healthcare, travel insurance and multi-lingual Assistance/Call Center environments.
• Professional and experienced Medical Network Management skills with deep local and cultural knowledge
• Minimum 5 years of prior experience
• Prior experience in ISO or other Quality Assurance Management programs is highly desired
• Excellent verbal and written communication skills and ability to manage and prioritize multiple tasks.
• Excellent interpersonal skills necessary to interact positively with partners, providers and professional staff. Must represent the organization in a professional and knowledgeable manner
• Has strong customer service focus, decision making, planning and organizing skills

Preferred Qualifications:

• Multilingual with excellent English language skills preferred
• Bachelor’s Degree in Management and Organizational Development or equivalent work experience

Position Coordinates:

This is a hybrid role based out of our Pembroke Pines, FL office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week.

Time for Take-off:

While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours (approximately 8:00am-5:00pm). Occasional overtime may be required according to business need.

One team. Every destination.

Generali Global Assistance is proudly part of the Europ Assistance Group and our products utilize a number of corporate and product brands. The brands for our North American team include the following:

• CSA: US travel insurance brand for retail, tour operator, cruise and lodging partners. Learn more here.
• Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here.
• GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here.
• Iris, Powered by Generali: identity and digital protection solution. Learn more here.

Explore new horizons – apply today!

Don’t meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company’s Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.

BASIC PURPOSE

Management support for all practices, procedures, and training related to existing and new restaurant concepts. Assist with management of shipboard projects in restaurant operations fleet-wide, while ensuring that service standards and revenues are achieved and maintained within the targets established by the company. Work in close cooperation with the ship's management teams in tandem with the Director of Restaurant Development and Operations.

POSITION RESPONSIBILITIES

• Research and development of all practices, procedures, and equipment specifications for new and existing restaurant concepts.
• Review and evaluate all aspects of onboard restaurant operations continuously, including development of strategic choices and analysis before determining appropriate courses of action to facilitate implementation.
• Follow-up consistently to ensure accountability to plans. Drive implementation of food and beverage programs by motivating and supporting the ship management teams in developing and implementing action plans that meet operational objectives.
• Liaise with the Inventory Controllers to ensure that food & beverage service related inventory levels are maintained in a cost-effective manner.
• Ensure dining revenues and expenses are properly recorded against appropriate budget, and variations from budgeted amounts, are properly documented.
• Analyze and evaluate detailed costs and consumption of onboard dining rooms, buffets, specialty restaurants against financial targets considering the best interests of the company.
• Analyze and review ship / shore generated reports in relation to restaurant service area costs and revenues, satisfaction ratings and material (consumable/durable) management on a continuous basis. Identify deficiencies within existing service delivery systems and initiate and develop efficient and effective alternative courses of action.
• Develop and maintain positive working relationships with all fleet operations departments to facilitate a team oriented and supportive approach to onboard restaurant service operations. Recognize and reinforce restaurant management ship accomplishments by using existing business indicators as well as by finding new, effective methods of recognition.
• Liaise with Sales and Reservations for special functions, service requests, group requests, dining room reservation and any other restaurant service related issues.
• Manage administration and operational functionality of all restaurant service related capital investment equipment onboard the vessels.
• Participate in the design and layout of buffets, restaurants and other food service related outlets and undertake special projects as needed.
• Prepare a Trip Report after each visit to a vessel with the main focus on general Food & Beverage.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for position. Ensure restaurant operations comply in accordance with U.S.P.H. standards.
• Perform other job related functions as assigned.

EDUCATION: Bachelor's Degree in Hotel Management, Business Administration or related field of study; or any equivalent combination of education and relevant work experience

EXPERIENCE: 10 years of experience in industry food and beverage management position. Extensive experience and knowledge in all aspects of hotel/cruise ship operations

KNOWLEDGE & SKILLS: Expert knowledge of restaurant operations including: service practices, purchasing systems, records procedures and UK/USPH sanitation standards. Fluent in overall beverage knowledge and an understanding of beverage operations in general. Certified Level 1 Court of Master Sommelier preferred in service practices. Working knowledge of Microsoft Office Suite, to include Excel, Word, PowerPoint and Outlook. Strategic planner with innovative and practical management approach to build and develop a successful team. Highly motivated self-starter with complete attention to detail. Ability to maintain confidential proprietary company and personnel related information. Detail-oriented in interpreting and implementing company and work rules, practices and procedures. Solid communication skills to work effectively with subordinates, peers and superiors. Excellent leadership and management skills with ability to develop, motivate, and train a smooth functioning team. Ability to organize and complete work in accordance within established timelines. Ability to work under pressure, manage multiple projects and shift priorities based on business demands. Ability to travel extensively. Ability to work nights, weekends, and occasional holidays.

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Royal Caribbean International brand has an exciting career opportunity for a full time Interior Design Senior Manager, on the Product Development Team in the Private Destinations group reporting to the Senior Director, Design and Architecture.

This position will work onsite in Miami, Florida

Position Summary:

As a member of the Product Development team in Private Destinations, you would be responsible for overseeing and managing projects from conception to completion, ensuring that they are delivered on time, within budget, and to the highest quality standards. This role involves leading project teams, coordinating with architects and consultants, and providing strategic direction to achieve project goals.

You would coordinate all project efforts in order to ensure effective execution, prepares strategic plans, and serve as a primary liaison between third party consultants and ownership. This entails estimating scope of work and overseeing less experienced team members. You would also handle the most complex projects of the largest magnitude. This includes being responsible for the coordination of all project efforts, administrative and technical, ensuring the most efficient and cost-effective execution of assigned projects. You would also prepare strategic plans for project success; serving as the primary liaison contact with Senior Director of Architecture and Design to complete projects on schedule, within budget, and with maximum ownership satisfaction. Other duties include actively managing ownership budgets, schedules, and programs; managing project communications and documentation; office administrative tasks; and project team assignments. You would estimate fees, determine the scope of work, and prepare proposals and contracts on the most complex projects. You may act in a team leader capacity in the absence of the Senior Director of Architecture and Design. You should thrive in working in a dynamic team environment and working alongside the Product

Development team to ensure the brand vision and goals are effectively manifested in design.

Essential Duties and Responsibilities:

• Independently coordinates the work of Interior Design consultants and balances multidiscipline team throughout the entire project's development.
• Be an active participant in all product, design and production meetings to gain a thorough understanding of project vision.
• Participates in reviews with various governing agencies for code compliance.
• Conducts concept design, schematic design, design development, and contract document work sessions in conjunction with the Senior Director of Architecture and Design, Directors of Architecture and Design, Project Architect, Lead Designers, and other disciplines.
• Coordinates workload through entire project development to complete documents on schedule.
• Tracks financial aspects of projects, and coordinates and adjusts work effort with team to ensure that work is completed within parameters of agreed-to schedule.
• Possesses excellent multi-disciplinary technical knowledge.
• Supports Product Development team by providing all necessary assets and studies for executive project alignment.
• Serves as the main liaison for design related updates to the core project teams made up of members from the product development, project management, construction and operations teams.
• Communicates effectively with consultants and internal project team to identify needs, evaluate alternative solutions, and deliver value added services.
• Facilitates consultant meetings as needed to drive the project goals and timelines forward.
• Effectively communicates relevant project information to internal leadership, including facilitating ideation sessions, technical reviews, and overall feasibility and options.
• Resolves and/or escalates issues in a timely fashion.
• Motivates project teams to effectively collaborate and is able to course correct to achieve project goals.
• Oversees all third-party consultant teams under contract with Royal Caribbean Group (contracts, ASAs, schedules, deliverables, etc.).

Qualifications, Knowledge and Skills:

Bachelor’s degree in Architecture.

• Minimum of 8 years of related design experience hospitality, Retail / Dining / Entertainment (RDE), theme park projects, as well as a minimum of 3 years of project management experience.
• Proven ability to manage projects from concept through completion, with a strong command of space planning, material selection, FF&E specifications, and client relationships.
• Experience on campus style developments (multiple buildings).
• Familiarity with coastal developments with covered outdoor (unconditioned) areas
• Must be able to lead a team on projects.
• Proficiency with Microsoft Office (Word, Excel, Power Point).
• Proficiency in AutoCAD, Revit, Sketch up, Adobe Creative Suite, and Lumion software.
• Strong planning and mentoring skills.
• Exceptional organizational skills.
• Ability to travel.

Design and Technical Excellence:

• Ability to oversee the design of large developments in hospitality, and commercial applications.
• Ability to participate in or lead the management of deliverables at all project phases.
• Ability to quickly learn and support Royal Caribbean International policies on project delivery, quality control, and safety.
• Strong skills to provide quick mark-ups, alternative solutions for areas that need immediate responses.
• Possess excellent multi-disciplinary technical knowledge.
• Possess strengths in space planning and interior architecture
• Possess strengths in furniture and millwork design
• Knowledge of Materials: understanding textures, finishes, and sustainability for informed selections that match the design intent.
• Knowledge of building codes and accessibility standards

Communications:

• Demonstrate success in collaborating with architects, contractors, and stakeholders to deliver fast-paced project timelines that align with brand identity and budget.
• Good leadership skills to lead and inform the Project Team of changes and updates.
• Ability to resolve and/or escalate issues in a timely fashion.
• Possess an understanding of how to communicate difficult/sensitive information and challenges.

Leadership:

• Ability to identify opportunities for improvement and make constructive suggestions for change.
• Ability to remain engaged and knowledgeable regarding emerging industry practices.
• Possess a desire and ability to lead and contribute on multiple levels within the design process

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

We are looking for dedicated and guest-focused Baristas to join our Shipboard Beverage Department. This role is responsible for delivering high-quality coffee, specialty beverages, and excellent service in line with company standards.

Qualifications:

• At least 3–5 years of relevant experience in a 4 or 5 star hotel, lounge, restaurant, and cafe.
• Knowledge of coffee, tea, and specialty coffee drinks
• Ability to multi-task and remain organized and flexible in a fast-paced environment
• Strong communication and interpersonal skills
• Guest-oriented mindset with attention to detail
• Guest service focused and solution oriented
• Ability to analyze and interpret documents such as recipes and manuals
• Excellent communication and interpersonal skills, including the ability to interact effectively with guests and fellow employees

Key Responsibilities:

• Prepare and serve coffee, tea, and specialty beverages consistently
• Provide warm, professional, and solution-oriented guest service
• All areas are clean, USPH compliant and visually appealing at all times
• Ensures all operating standards and procedures are executed consistently
• Follow company standards, safety, and quality procedures
• Creates opportunities for the guest to interact with the product
• Follows standards for merchandising, stocking, rotating and storing products
• Support team members and contribute to overall F&B goals
• Takes initiative in learning all aspects of the Barista position

Interested candidates are encouraged to apply here or connect directly for more information.

Royal Caribbean Group is one of the world’s largest and most recognized cruise vacation companies. It serves as a global leader in the travel and hospitality industry, operating a diverse portfolio of cruise brands and experiences around the world.

As an Assistant Project Manager at Central Civil you will be part of a team executing construction projects in South Florida airports, seaports, roadways, and private developments. This position may be assigned to the project or head office. The position supports Project Management and Project Supervision teams for the assigned Projects. The position may also support preconstruction activities including estimating, scheduling, planning and buyout. This position provides exposure to all aspects of our construction business improving the value of your contributions and long term career advancement in the Company.

Roles and Responsibilities

• Assist Project Managers in planning, budgeting, buyout, scheduling, and coordination of work with emphasis on project controls utilizing Procore.
• Perform Document Control (RFI’s, Submittals, proposed Change Order, Change Orders, correspondence, Contract documents, plans, plan revisions, Etc.) utilizing Procore.
• Utilizing Procore to manage project data, crew productions, subcontractor performance.
• Manage subcontractor utilization of Procore including pay applications,
• Assist and support other team members in areas or responsibilities as assigned by the Manager.
• Assist in material delivery scheduling and coordination.
• Manage hauling data records.
• Manage Procore dashboard for the project(s)
• Produce status reports of project information pulling accurate and current information from Procore.
• Exercise independent judgment optimizing project controls.
• Strong organization and time management skills.
• Establish and maintain effective working relationships with counterparts within client, owner, engineer, and consultant office staff.
• Timely and responsible responses to project control inquiries from within Central and outside project partners.
• Committed to meeting deadlines that may include extra hours or days.
• Willingness and desire to share expertise, train others and advance in the heavy civil construction business at Central.

Education & Experience

• Undergraduate degree in related discipline, ie. Civil Engineering/Construction Management.
• 5yrs + construction related experience.
• High proficiency in utilizing Procore for project controls.
• OSHA 10 Certification or completing within a month of hiring, provided by Central.

Knowledge & Skills

• Strong work ethic, self-starter with professional communication skills is essential. Knowledge of AutoCAD, Plan Grid and Bluebeam a plus
• Proficient in software applications; word, excel, outlook.

Proficient in or willingness to learn construction software applications; P-6, HCSS, Hard Dollar as needed for the position.

Outside recruiters and agencies, please do not contact us regarding this posting. We are not accepting unsolicited candidate submissions at this time. Thank you for your understanding.

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• *Company paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Executive Chef

Summary:

The Executive Chef is responsible for all culinary operations of multiple restaurants with difficult to complex operations. This position directs and oversees the preparation and standards of all food, manages the culinary and commissary management staff, and performs all other responsibilities as directed by the business or assigned Management of which associate is capable of performing. This is an exempt position and typically reports to the Sr. Director of Operations, depending on local requirements.

Essential Functions:

-Supervises the day to day activities of culinary supervisory staff

-Works with Restaurant partners on menus and menu items, ensuring that they can be prepared properly and timely in the airport kitchens

-Ensures integrity of all aspects of food, i.e. taste, temperature, presentation, speed of production

-Promotes safety and sanitation, oversees inspection of products handling, establishes and maintains safe practices, and follows HACCP procedures

-Oversees the Commissary and serves as a primary contact with food vendors

Prices and orders food and kitchen supplies

-Maintains effective cost control, by managing the food management inventory system

-Complies with company and franchise standards of operation procedures, as well as those of all applicable regulatory agencies

-Ensures on a daily basis that all products are prepared and presented in accordance with brand or company standards

-Identifies hiring, firing, advancement, development, promotion of culinary management staff

-Maintains effective communication and positive associate relations by ensuring all associate activities are performed in a timely and professional manner, to include performance reviews, progressive discipline, resolving associate relations issues, managing incentive programs, and executing management and associate development programs as defined by the Director of Operations

-Provides the highest quality of customer service to the customers at all times, to include ensuring the proper training of all staff and supporting associates to ensure customer satisfaction and product quality

Minimum Qualifications, Knowledge, Skills, and Work Environment:

-Requires post-secondary, culinary arts school or four-year university; brand certification a plus

-Requires a minimum of 5 years managerial or supervision experience in the culinary / food service

-Must be certified in Serve Safe Management certification course

-Demonstrates team management, delegation, issue resolution, coaching skills and ability to motivate others and act as a change agent

-Demonstrates organization and multi-project time/issue management

-Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

To learn more about HMSHost and additional career opportunities, visit Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

About the Organization

Miami Music Project is a 501(c)(3) nonprofit organization that uses music as an instrument for social transformation, empowering children to acquire values and achieve their full potential, positively affecting their society through the study and performance of music. Miami Music Project’s vision is to create opportunity and access through music for those most in need, improve the quality of life for children today and ultimately transform their lives, the lives of their families, and their communities. Emerging as a model for music education programs nationally, Miami Music Project offers free-of-charge, after-school programming to all students with no barriers to entry, regardless of race or economic status. As of today, Miami Music Project has reached over 30,000 children and youth across Miami-Dade County, becoming one of the largest socially transformative music initiatives in the U.S. Miami Music Project’s programming is inspired by the El Sistema phenomenon – a new model for social change and a visionary global movement that transforms the lives of children through music. Designed as an intensive, tuition-free, after-school community music program, Miami Music Project provides hundreds of children from Greater Miami’s communities with most untapped potential with a fully integrated music curriculum, high quality musical training, and opportunities for leadership and social development. The program builds the transferable practical skills needed to improve academic motivation, classroom success and social preparedness, and creates new avenues of cultural awareness. Ultimately, by enriching the lives of individual children and creating a network of stand-alone orchestras, the program seeks to create social change within the communities served.

More at:

About the Role

The primary function of the Site Coordinator is to coordinate the program’s students, parents and teaching artists while classes are being held. The Site Coordinator and Site Manager are the persons in charge at the chapter every day of classes, in the late afternoons and evenings. The Site Coordinator will work closely with the Site Manager and Miami Music Project office staff assisting with all operational & programmatic needs in order to be fully prepared for the chapter. Efficiency, attention to detail, flexibility, ability to multitask, smiling disposition and good judgment to ensure smooth operations of MIAMI MUSIC PROJECT are critical in this role. We are looking for dependable, hardworking, well organized and resourceful person that welcomes feedback as a means to personal and professional growth. The Site Coordinator will report to the Site Manager and the Director of Program Operations, and work closely with all chapter program constituents. He/she is required to work on all class days and at all concert days – some evenings and weekends included.

Responsibilities

• Coordinating the logistical components of the program on location during classes, educational activities and performances of the ensembles.
• Collaborating with Site Manager to create plans for local recruitment and retention of students.
• Collecting daily student attendance and providing attendance reports on monthly basis.
• Collaborating with Site Manager to create strong relationships with families and communicate consistently with parents in regarding each student.
• Working effectively with the teachers, volunteers and location providers for the purpose of maintaining good communication and program efficiency.
• Assisting Site Manager in the enforcement of rules and procedures of students and teaching artists.
• Helping maintain accurate information on database of all on site resources, including musical instruments, education materials, music sheets, supplies and teaching tools.
• Coordinating volunteer roster for daily chapter needs and other volunteer activities for events.
• Creating and updating of files and records.
• Dispersing, collecting and filing all student paperwork.
• Providing support in Miami Music Project main office for larger projects outside of the chapter location.
• Reporting on student behavioral challenges and filing behavior reports.
• Traveling between the site/chapter and Miami Music Project office as requested.
• Flexibility to take over another position if needed (bus assistant, security assistant, etc.).
• Running the site daily before, during and after programming.

Qualifications

• Strong commitment to El Sistema philosophy and mission of the Miami Music Project.
• Skilled in providing attentive supervision, promoting a safe and nurturing environment for children, and ensuring the seamless execution of program activities.
• Excellent time management skills, ability to meet deadlines while balancing daily activities and tasks.
• Basic knowledge of musical instruments and music areas/theory/culture (classical) preferred.
• Excellent interpersonal, oral and written communication skills in a diverse environment requiring diplomacy and good judgment in managing interactions with individuals.
• Attention to detail.
• DCF training required within the initial 90 days of employment to ensure compliance with licensing standards.
• CPR and First Aid training provided.
• Bilingual in English and Spanish preferred.
• Demonstrated positive and collaborative approach to work.
• Demonstrated proficiency with MSWord, Outlook and Excel is required.
• Experience working in the field of education or in a non-profit environment is a plus.
• Ability to quickly learn new computer programs and systems.
• Must be able to lift and move up to 50 lbs, and will be expected to assist with moving equipment pertinent to general operations and special events.

Pay range and compensation package

Starting at $15/hr (average 25 hours per week) + expense reimbursement package

Equal Opportunity Statement

Miami Music Project is firmly committed to a policy of equal employment opportunity. We hire qualified applicants without regard to race, color, sex, religion, national origin or ancestry, age, marital or veteran / military status, disability, genetic information, sexual orientation, gender identity or expression, or any other legally protected status. As permissible under applicable law, applicants will be subject to a pre-employment background check and drug test after receiving a conditional offer of employment. The background check will investigate criminal background and other matters related to suitability for employment, particularly since Miami Music Project works with children. Likewise, employment is contingent on receiving a negative test result for illegal drug use. Separate disclosure and consent forms will be provided prior to any background check or drug test.

To Apply

Send your Resume AND Cover Letter to: Use the words “Site Coordinator" in the subject line.