Information Technology Jobs in Harmony Rhode Island

99 positions found — Page 5

Senior Financial Analyst, Financial Management & Planning
✦ New
Salary not disclosed
Woonsocket, RI 1 day ago
Job Opportunity At CVS Health

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

As the Senior Analyst of Planning & Business Analytics reporting into the Lead Director, Coupon Planning & Capabilities you will own the expense and funding portfolio management and utilize your analytic and problem-solving skills to develop and report on various financial models.

You will impact our business in the following ways:

  • Synthesizes weekly and monthly sales, margin and markdown impact projections, actuals vs. planned on core KPIs as part of monthly leadership business review.
  • Assist with the development and reporting of business cases to support price/promo/coupon initiatives, innovations, and capability development. This includes developing, evaluating assumptions, creating, and modeling alternative financial scenarios, and appropriately including business case elements in multi-year planning exercises.
  • Understand, track, report progress against budget, forecast, capability development and implementation plans scheduled to drive budgeted business growth including key milestones, deliverables, customer, trip, sales & margin, capital, and expense impacts.
  • Oversee the reviewing of monthly accruals, invoice reconciliation along with their supported documentation prior to posting journal entries in SAP and prepare the monthly operational expenditure reports.
  • Support consolidation of Pharmacy and Consumer Wellness annual operating plan and annual strategic plan preparation including socialization and formal business reviews with leadership.

Required Qualifications

  • Strategic Leadership & Collaboration: 2+ years of experience engaging with executive leadership, using strong logical reasoning and storyboarding to influence strategic decision-making.
  • Proven ability to collaborate effectively across diverse business functions, leadership styles, and organizational levels.
  • Data & Analytical Proficiency: Advanced proficiency in Microsoft Excel (including pivot tables, formulas, and data modeling) and PowerPoint for data visualization and executive reporting.
  • Comfortable working with imprecise or incomplete data, with a strong attention to detail and a data-driven mindset.
  • Knowledge of Generally Accepted Accounting Principles (GAAP) and their application in financial analysis and reporting.
  • Communication & Influence: Excellent verbal and written communication skills, with the ability to clearly convey complex information to a variety of audiences.
  • Strong influencing skills with the ability to engage and align key stakeholders both within and outside the finance function.
  • Adaptability & Execution: Self-motivated and capable of working independently in a fast-paced, deadline-driven environment.
  • Demonstrated ability to thrive in high-paced and fluid settings, maintaining focus and delivering results under pressure.
  • Willingness and ability to travel up to 20% of the time, based on business needs.
  • Flexibility to take on additional tasks as assigned by management.

Preferred Qualifications

  • Strategic Leadership & Collaboration: 3+ years' experience demonstrated ability to support a large organization and manage a multi-million-dollar business unit to achieve financial and business results.
  • Experience working for a Fortune 500 company in merchandising, loyalty or promo, or a similar function for an omnichannel retail or retail pharmacy company.
  • Demonstrated capability to address complex issues decisively while considering broader organizational dynamics and empowering leaders to drive results.
  • Data & Analytical Proficiency: 2+ years' of hands-on experience with enterprise tools such as SAP S/4HANA, Ariba, Tableau, and/or Salesforce.
  • Communication & Influence: Strong influencing skills with the ability to engage and align key stakeholders both within and outside the finance function.
  • Adaptability & Execution: Willingness to work on ad-hoc projects.

Education

  • Bachelor's degree in accounting, Finance or Business Management OR MBA

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $46,988.00 - $112,200.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Applications will be accepted until July 31, 2025.

Not Specified
General Manager
✦ New
Salary not disclosed
Johnston, RI 1 day ago
We Are Hiring!

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

McDonald's Works for Me

I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.

The Company for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let's talk. Make your move.

Requirements

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant's goals and creates a plan to achieve the goals.

To meet restaurant goals, the General Manager doesn't work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!

The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.

Ideal candidates should have previous General Manager experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

General Manager - McDonald's company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together.

A job with your local McDonald's offers the flexibility you need to succeed at work, and the experience it takes to grow into a Leader! Other benefits include for this role include:

  • Free Meals for Eligible Employees
  • Free Uniforms
  • College Tuition Assistance worth up to $3,000 each year for managers
  • Free High School Diploma Program
  • No Cost/Low Cost College degrees through Colorado Technical Institute
  • Free Education advising
  • Highly Competitive Medical/Dental/Eye/Life Insurance Packages*
  • Management training program for those interested!
  • Discounts to Every day essentials, movies and restaurants
  • Discounts to phone plans through Crew Perks!
  • Friendly work environment with growth opportunities
  • Employee events and celebrations
  • Chance to work with a vibrant, diverse and inclusive team!

You don't want to work just anyplace, and you don't want to work just anytime. Maybe it's breakfast. Maybe it's lunch. Maybe it's late nights. Maybe it's weekends. Whatever it is, you want to be challenged. And have fun. We think we can fit in. For job openings on your schedule, give us a try.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Not Specified
Women Under 40: Earn $35,000–$40,000 as a Surrogate
Salary not disclosed

Do you want to become a surrogate? We are now offering a sign on bonus to all qualified and matched surrogates that sign contracts. The first step is to fill out our surrogate application. A fertility specialist will contact you to continue the process. For intended parents interested in surrogacy to start or grow their families please contact us today. The surrogacy process is complex, but we will be with you every step of the way. Call today to get started.

Women who may have the ability to produce eggs but are unable to use their uterus or do not have a uterus, may consider a surrogate. A donated egg may also be used with the surrogate in the event a woman cannot produce her own eggs or her uterus is not intact or insufficient to carry a pregnancy. In either case, the husband's sperm, if viable, may be used.

Using an egg donor unrelated to the surrogate carrier eliminates any biological tie. The egg of the surrogate is never used as part of the assisted reproduction process, so that a surrogate is never in the position of delivering her own biological child.

The basic requirements of a woman to serve as a surrogate are:

  • Emotionally stable
  • Responsible
  • In good physical health
  • Non-smoker
  • Has had at least one successful pregnancy
  • Is capable of carrying a child to full term

A woman is not required to fall within a particular age range to serve as a surrogate, but most intended parents prefer a surrogate under the age of 40. For more information on surrogacy please see the documents on the left side of this page.

In Texas, there is a judicial process for validating the Gestational Contract (the contract between the intended parents and the surrogate). Included within the various requirements for having a Gestational Contract validated by a Texas court is that the intended parents must be married and the surrogate must have previously carried a child to term. Additionally, there are residency requirements that apply to either the surrogate or the intended parents, but not both.

Compensation for a surrogate services generally starts in the range of $35,000 - $40,000, for base compensation with over all fees up to 70k, in many cases. The amount of compensation is dependent upon a variety of factors, including, but not limited to, whether the surrogate carries twins, what procedures a surrogate is required to undergo and whether the delivery is vaginally or by cesarean section.

Not Specified
Physician / Emergency Medicine / Rhode Island / Locum tenens / Physician - Emergency Medicine in Rhode Island Job
✦ New
Salary not disclosed

Are you an Emergency Medicine Physician searching for your next exciting locum tenens opportunity? This position with one of VISTA s healthcare partners in Rhode Island might just be the opportunity for you! Opportunity Highlights ? Schedule: Day, swing, and night shifts available ? Setting: Cross-Credential at a second location ? Type of Cases: Medium to high acuity ED cases ? Credentialing: 90 days, ABEM BC, ACLS, Stroke CME, PPD Minimum Requirements ? Board Certified Emergency Medicine ? Certifications: ACLS, Stroke CME, PPD ? Licensure: Rhode Island Active or ability to obtain About VISTA Staffing A ClearlyRated Best of Staffing Client and Talent 10-Year Diamond Award winner, VISTA has 30 years of experience optimizing continuity of care for hospitals, medical practices and government agencies across the US.

A leading provider of short-term US locum tenens and permanent physician search services, VISTA partners healthcare providers with facilities who need them most, providing an effective strategy for lessening the impact of the global provider shortage.

Our VISTA team goes above and beyond to make healthcare providers feel valued in the job search process and are committed to elevating careers to new heights.

For more information, visit .

Not Specified
Physician / Emergency Medicine / Rhode Island / Permanent / Physician - Emergency Medicine in Rhode Island Job
✦ New
🏢 VISTA Staffing Solutions
Salary not disclosed
North Providence, Rhode Island 1 day ago

Are you an Emergency Medicine Physician searching for your next exciting locum tenens opportunity? This position with one of VISTA s healthcare partners in Rhode Island might just be the opportunity for you!

Opportunity Highlights
? Schedule: Day, swing, and night shifts available
? Setting: Cross-Credential at a second location
? Type of Cases: Medium to high acuity ED cases
? Credentialing: 90 days, ABEM BC, ACLS, Stroke CME, PPD

Minimum Requirements
? Board Certified Emergency Medicine
? Certifications: ACLS, Stroke CME, PPD
? Licensure: Rhode Island Active or ability to obtain

About VISTA Staffing
A ClearlyRated Best of Staffing Client and Talent 10-Year Diamond Award winner, VISTA has 30 years of experience optimizing continuity of care for hospitals, medical practices and government agencies across the US. A leading provider of short-term US locum tenens and permanent physician search services, VISTA partners healthcare providers with facilities who need them most, providing an effective strategy for lessening the impact of the global provider shortage. Our VISTA team goes above and beyond to make healthcare providers feel valued in the job search process and are committed to elevating careers to new heights.
For more information, visit .

permanent
Emergency Medicine Physician
✦ New
🏢 VISTA Staffing Solutions
Salary not disclosed
North Providence, Rhode Island 1 day ago

Are you an Emergency Medicine Physician searching for your next exciting locum tenens opportunity? This position with one of VISTA's healthcare partners in Rhode Island might just be the opportunity for you!

Opportunity Highlights
• Schedule: Day, swing, and night shifts available
• Setting: Cross-Credential at a second location
• Type of Cases: Medium to high acuity ED cases
• Credentialing: 90 days, ABEM BC, ACLS, Stroke CME, PPD

Minimum Requirements
• Board Certified Emergency Medicine
• Certifications: ACLS, Stroke CME, PPD
• Licensure: Rhode Island - Active or ability to obtain

About VISTA Staffing
A ClearlyRated Best of Staffing Client and Talent 10-Year Diamond Award winner, VISTA has 30 years of experience optimizing continuity of care for hospitals, medical practices and government agencies across the US. A leading provider of short-term US locum tenens and permanent physician search services, VISTA partners healthcare providers with facilities who need them most, providing an effective strategy for lessening the impact of the global provider shortage. Our VISTA team goes above and beyond to make healthcare providers feel valued in the job search process and are committed to elevating careers to new heights.
For more information, visit .

Not Specified
Primary Care Opportunityin Woonsocket,RI making $250k + Bonus
✦ New
Salary not disclosed

Primary Care Opportunity in Woonsocket, RI making $250k + BonusOptigy
- Woonsocket, RI, United StatesPrimary Care Physician Woonsocket, RICOMPENSATION: Salary $250k plus Incentive Bonus Our Primary Care Physician provides equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

Our Primary Care Physicians are supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.

Our value-based care model and competitive bonuses are structured to reward outcomes, drive low hospital admissions, deliver preventive medicine, and result in an unmatched patient experience.Role:Compensation: Base $220-$250K (wider range available depending on experience and location)Bonus: Based on quality metricsSchedule: Monday-Friday 8am-5pmPatient Volume: 13-16 a dayVisits: 20 min.

regular visit/ 40 min.

full diagnostic and new patientPhysicians care team: Scribe, MA, Social WorkerEquipment at clinic: Labs on site with a phlebotomist/ access to RubiconMD (gives access to specialist)EMR: Canopy and GreenwayModel: Value Based HealthTransportation for patients: Van pick up with in 5 miles of clinicCommunity room patient activities: Exercise, events, yoga, dance, spa daysProviders per clinic: Average 3-5 (mix of NPs and Primary Care Physicians)Benefits:Physician Partnership Track6 weeks of PTO, inclusive of PTO, major holidays, and CME$5000 Continuing Medical Education stipendProvided Health, Vision, Dental, and Life Insurance401K Investment, up to 4% company match, vested immediatelyProvided Medical Malpractice InsuranceRelocation package on a case-by-case basisSign on: Flexibility for PCP Required Qualifications:Medical Doctor (M.D.) or Doctor of Osteopathy (D.O.) GraduateInternal Medicine or Family Medicine Board Certification (Or board eligible)Active, non-probationary, unrestricted State LicenseNo ResidentsFellowship training in Geriatrics (preferred, not required)For more information contact: Compensation $250,000.00 + Bonus'

Not Specified
Case Management Nurse
✦ New
Salary not disclosed
Woonsocket, RI 7 hours ago

At Landmark Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Landmark Medical Center is actively seeking new members to join its award-winning team!

Landmark Medical Center is a 214-bed acute care hospital in Woonsocket, RI. The hospital has been “A”rated for patient safety by The Leapfrog Group and has received numerous Healthgrades awards for patient safety excellence, heart care, and orthopedics. Originally known as the "Woonsocket Hospital," Landmark Medical Center has been serving the communities of northern Rhode Island and southern Massachusetts since 1873. Learn more at :00am - 4:30pm

Responsibilities

Responsible for the quality and resource management of all patients that are admitted to the facility from the point of their admission and across the continuum of the health care management. Works on behalf of the advocate, promoting cost containment and demonstrates leadership to integrate the health care providers to achieve a perceived seamless delivery of care. The methodology is designed to facilitate and insure the achievement of quality, clinical and cost effective outcomes and to perform a holistic and comprehensive admission and concurrent review of the medical record for the medical necessity, intensity of service and severity of illness.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Starting April 1 2015. Minimum 5 years work experience post-graduation of an accredited school of nursing and a current state Registered Nurse license

2. Grandfathered prior to April 1, 2015. Minimum 5 years post graduate of an accredited school Of Social Work for Licensed Clinical Social Worker. However, RN Case Manager preferred.

3. Five years acute care nursing experience preferred. At least one year experience in case management, discharge planning or nursing management, preferred.

4. Current BCLS certificate, preferred.

5. Knowledge of Milliman Criteria and InterQual Criteria preferred.

6. Experience and knowledge in basic to intermediate computer skills.

#LI-DQ1

Employment Status

Part Time < 60

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: for this job online

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Not Specified
Medical Scribe
$17 to $31.30 per hour
Woonsocket, RI 6 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Medical Scribe

****$2,000. Sign-On Bonus ****

Company: Oak Street Health

Role Description:

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities:

  • Documenting Patient Encounters ~ 80%
    • Joining the provider in the exam room to observe patient visits
    • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
    • Assigning appropriate CPT and ICD-10 codes
    • Preparing After Visit Summaries
    • Consulting with provider to ensure accurate and specific documentation
  • Clinical Documentation Improvement ~ 10%
    • Requesting and reviewing medical records
    • Leveraging Oak Street's population health tools to support clinical documentation improvement
    • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
    • Consulting with provider on clinical documentation opportunities
  • Administrative support for your provider and care team ~ 10%
    • Placing orders and referrals
    • Addressing tasks
    • Supporting the care team with additional responsibilities related to clinical documentation
  • Other duties as assigned

What we're looking for

Knowledge

  • Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
  • Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
  • Prior scribe or transcription experience [preferred but not required]

Skills

  • Advanced listening and communication skills [required]
  • Strong computer literacy and ability to learn new technical workflows [required]
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

  • Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
  • Ability to type 70+ words per minute [strongly preferred]
  • Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
  • Ability to be a self-starter within your role scope
  • Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]
  • Ability to commit to at least 1 year in role (2+ is ideal) [required]
  • Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
  • Compliance with hospital and Oak Street Health policies, including HIPAA [required]
  • US work authorization [required]

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 04/13/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

permanent
Helpdesk Support Technician
Salary not disclosed
Smithfield 1 week ago
Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments.

This role may involve a mix of field service support, helpdesk assistance, and technology rollout support depending on project needs.

The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments .

Key Responsibilities Provide technical support for hardware and software systems including installation, configuration, and troubleshooting.

Support technology rollout and implementation projects across multiple locations.

Diagnose and resolve issues related to POS systems, printers, scanners, PCs, thin clients, networking equipment, and peripherals .

Provide first-level troubleshooting support to technicians, vendors, or end users.

Install, repair, upgrade, and maintain computer hardware and related technology equipment .

Document issues and updates using ticketing or tracking systems .

Communicate effectively with internal teams, field technicians, and customers.

Maintain adherence to client processes, procedures, and service level agreements (SLAs) .

Assist with inventory management, reporting, and administrative tasks as required.

Required Qualifications High School Diploma or GED required Minimum 1+ year of IT support, helpdesk, field service, or hardware support experience Basic knowledge of computer hardware, operating systems, and peripheral devices Strong troubleshooting and problem-solving skills Good communication and customer service skills Ability to work independently and manage multiple tasks Experience using Microsoft Outlook, Word, and Excel Preferred Qualifications Experience supporting POS systems, printers, scanners, or retail technology Experience with hardware installation or technology rollouts Knowledge of desktop support, networking, or endpoint management tools Experience supporting field technicians or remote users Work Environment Roles may involve onsite support, field service visits, or office-based technical support Some projects may require travel between locations Flexible scheduling may be required depending on project timelines Additional Requirements Ability to work in a fast-paced technical support environment Strong organizational and time management skills Willingness to support multiple technology projects simultaneously
Not Specified
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