Information Technology Jobs in Hanover, MA

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Pharmacist Career Opportunity

Valued for your Expertise as a Pharmacist Per Diem

Are you a dedicated and skilled pharmacist seeking a career that aligns with your values? Encompass Health, the nation's leading provider of in-patient rehabilitation, welcomes committed and skilled pharmacists seeking meaningful careers close to home and heart. As a Pharmacist, you'll ensure safe medication use, positively impacting patient well-being. Your expertise contributes directly to community health while offering opportunities to shape policies, develop clinical services, and integrate medication management into rehabilitative care. Join a team valuing professional growth, where your role involves making crucial management decisions and recommendations, exercising independent judgment. If you're passionate about leveraging pharmaceutical knowledge for positive impacts and professional fulfillment, explore this exciting opportunity with us.

A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.

Become the Pharmacist you always wanted to be

• Overseeing daily pharmacy operations to meet customer and patient expectations.
• Contributing to the development of pharmacy-specific policies and procedures in compliance with Joint Commission and other regulatory agency regulations.
• Active participation in the interdisciplinary team, leveraging critical information for positive patient outcomes.
• Accurate interpretation, compounding, and dispensing of medication in adherence to legal and professional pharmacy standards.

Qualifications

• State pharmacy board licensure in good standing, for the state in which the hospital is located.
• Completion of a degree from an accredited pharmacy program or equivalent.
• 1 year of supervisory experience preferred.

is a fast-growing private aviation firm with 17 years of experience elevating the standard in private travel. We combine entrepreneurial energy with white-glove service for a discerning global clientele, and we’re building a modern, high-impact marketing engine to match.

We're seeking a Brand and Content Specialist to serve as the guardian and amplifier of the brand. This role sits at the intersection of brand strategy, content creation, and campaign execution —ensuring every touchpoint reflects our commitment to excellence and resonates with our discerning clientele.

You'll work cross-functionally with our Sales, Scheduling, Engineering, and Rev/Ops teams to maintain brand consistency, create sales and brand materials, manage promotional plans, and create compelling narratives that elevate in the luxury travel space.

Key Responsibilities:

Brand Stewardship

· Maintain and evolve all brand documentation including guidelines, templates, voice and tone standards, and asset libraries

· Protect brand integrity across all channels and touchpoints, ensuring consistent application of brand standards

· Help to manage the online store and branded gift programs, from product selection to vendor coordination

Campaign Content and Execution

· Manage the company-wide promotions and brand initiatives calendar

· Help project manage promotional campaigns and work across cross-functional teams to ensure calendar and deadlines are maintained

· Assist with the creation and execution of campaign content across channels and promotions

· Work with external agencies and freelancers to ensure brand alignment in paid media, email, and other marketing initiatives

Content Creation

· Write engaging, on-brand blog content that speaks to our clientele's lifestyle and travel aspirations and aligns with company-wide initiatives

· Turn company knowledge nuggets into thought leadership pieces (blog posts, fact sheets etc.) for clients and prospective clients

· Update and create marketing materials, promotional content, and campaign messaging that reflects our premium positioning

· Create and maintain brand content calendars that support business objectives and seasonal opportunities, and ensure this information is distributed to relevant team members

Design and Production

· Make updates to brand templates and marketing materials using Canva and occasionally in Adobe Photoshop, Illustrator, or InDesign

· Ensure all creative assets meet brand standards before deployment

· Coordinate with external designers and agencies when projects require advanced design work

Events and Partnerships

· Support event planning and execution, ensuring brand presence is impeccable

· Assist with partnership initiatives and co-marketing opportunities

· Coordinate branded materials, collateral, and experiences for key moments

Experience and Skills

· 3-6 years of marketing, brand, or content experience, ideally in luxury, lifestyle, hospitality, or private wealth services

· Exceptional written communication skills with an eye for detail and brand voice

· Familiarity with graphic design programs (Canva and Adobe Creative Suite, or similar tools)

· Strong project management skills with the ability to juggle multiple priorities and deadlines

· Basic familiarity with content optimization and SEO best practices

· Understanding of digital marketing channels and how they work together

Personal Qualities

· Extremely organized with meticulous attention to detail

· Proactive self-starter who anticipates needs and takes initiative

· Brand-obsessed with a natural instinct to protect and elevate the brand

· Collaborative team player who can work effectively across functions

· Comfortable in a fast-paced, entrepreneurial environment

· Sophisticated aesthetic sensibility aligned with luxury positioning

Nice to Have

· Experience in private aviation, luxury services, or other high-net-worth/UHNWI ecosystems

· Event planning or partnership experience

· Familiarity with marketing automation and CMS platforms

Life at

believes exceptional experiences start with exceptional people. We encourage ownership, adaptability, and high standards without unnecessary hierarchy or bureaucracy. By joining the family, you’ll become part of an organization that unlocks your potential and empowers you to succeed.

Benefits of working at include:

• Entrepreneurial, relaxed, supportive team environment

• Medical, Prescription Drug & Disability Insurance

• Dental, Vision & Life Insurance

• 401(k) Plan

• Flexible paid time off

FLSA Status: Exempt

Department: Food and Beverage Kitchen

Reports to: Chef De Cuisine & General Manager

Purpose:

The Chef is directly responsible for the cost-effective operation of a clean and safe kitchen while meeting or exceeding food quality and speed of service requirements. The Chef works as part of the management team of the restaurant to build sales and grow the business and is responsible for operating a profitable restaurant, where the quality of food, service and ambience are continually challenged and improved, and where an environment that fosters creativity, free thinking and intelligent decision-making is encouraged.

The Chef is expected to work an average of 5055 hours per week.

Essential Duties:

-Creating and maintaining an upbeat, productive, and educational environment.

- Projecting a positive attitude.

- Showing respect for all employees and actively cultivating an inclusive environment build upon

mutual respect, civility, and positivity.

- Providing ongoing training and constant improvement of product and workplace (i.e., safety,

sanitation and systems).

- Setting the pace and tone of the kitchen and overall restaurant through attitude,

initiative and drive.

- Providing feedback and direction to BOH employees, to continue ongoing development.

-Helping to develop a cohesive team and leading them to work toward the common goals of the

restaurant.

- Possessing a high level of initiative and drive to do whatever is necessary to build and run a

successful operation.

- Working closely with the General manager to create a team atmosphere among the entire staff that is both a positive and professional work environment.

- Leading by example, taking an active role in cooking and supervising the line during dinner service.

- Participate in mini meetings with FOH management on a regular basis to ensure clear line of communication and upkeep of company goals.

- Establishing clear communications along all lines within the business.

Building the Business and Guest Base

- Aggressively working to build food sales by operating the kitchen with a guest-satisfaction mentality.

- Making decisions based on what is best for the guest.

- Solving problems so that each guest will want to return.

-Working with the GM and front of house manager to train staff on product knowledge.

Quality of Operations

-The Chef is responsible for ensuring that the restaurant is operating at or above company standards. The

-Chef must pay attention to detail in all areas of the operation, including food quality and consistency, training

and development, security, safety, sanitation, and physical structure.

Specifically:

- Ensuring strict adherence to standards for food quality.

- Demonstrating commitment to cultivating knowledgeable staff members who are proud of our

quality and believe in our concept.

- Ensuring all Health Department regulations are always enforced.

Cost Management and Profitability

The Chef is responsible for generating strong financial performance for the health of the restaurant and the

company. They are ultimately responsible for ensuring that the food and BOH labor costs meet or exceed

budgeted financial goals.

Specifically:

- Working proactively with the General Manager to maximize sales and optimize profits through the

management of food and labor costs.

- Food COGS goal of 28% or less.

- Total Kitchen Labor goal of 11%

- Analyzing weekly costs to ensure proactive management of controllable costs.

- Assuming full responsibility for:

- Monitoring daily BOH labor reports and minimizing overtime.

- Providing a monthly physical inventory

- Maintaining the valuations on your inventory using invoices from vendor

- Purchasing and Receiving

- Monitoring local vendors accordingly.

- Placing effective orders, based on sales, while simultaneously taking advantage of drop size

incentives.

- Proper receiving, rotation, storage, and handling of all food products.

Production

- Taking a hands-on approach and being directly involved in daily production.

- Setting appropriate prep levels (sales versus usage) to ensure fresh product and effective use of

labor, including:

- Daily prep counts.

- Weekly prep totals and weekly prep plans.

- Regular review of Product Mix (P-Mix) information.

Personnel

The Chef is responsible for overseeing all aspects of kitchen staffing and is responsible for the hiring and

scheduling of quality employees to execute the menu successfully and to maintain the smooth flow of

kitchen operations.

Specifically:

- Establishing and maintaining appropriate staffing levels and remaining abreast of any changes that may

impact staffing needs.

- Keeping the GM informed of all staffing needs.

- Ensuring thorough and complete training of all employees, including kitchen operations, knife

safety, proper handling of product, use of chemicals, use of equipment, etc.

- Minimizing employee turnover.

- Providing coaching, mentoring and development to all employees as this is critical for the

success of the restaurant and the company.

- Mentoring, coaching and developing Sous Chef Donald Readington to be an extension of yourself. Sous

development should include; menu engineering, systems development, training systems, vendor

negotiations and kitchen management.

- Providing consistent and frequent feedback to Sous Chef(s) and staff.

- Teaching and coaching staff daily.

- Holding BOH meetings to review specials, menu items and discuss kitchen issues.

- Attending FOH Pre-Meals to review specials, menu items and discuss kitchen issues.

- Producing an accurate forecast

Administration

- Overseeing the creation and implementation of all menus.

- Ensure all menu changes are rolled out according to The Terrace Rooftop Dining procedures

- Ensuring that performance reviews of all BOH employees are completed annually

Facility and Equipment

The Chef is responsible for the daily upkeep of the physical restaurant/kitchen, specifically:

- Providing a daily walk through of the kitchen to determine areas needing attention or repair.

- Maintaining a running punch list of need to have as well as nice to have items which are

handled in a timely fashion as appropriate.

- Planning necessary upgrades in a timely, well thought out way.

- Calling appropriate repair companies

- Keeping The Terrace Leadership informed of all necessary repairs and logging repairs and

Maintenance.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Compensation details: 75 Yearly Salary

PI152e172c56af-26289-39969973

Be fit. Change lives. Have fun.

If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career.

We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves.

Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper?

Then keep reading. Here's more of what the position entails:

* Greeting everyone who enters the studio with enthusiasm, energy and knowledge

* Presenting the OTF concept to any interested consumers, also known as \"intros\"

* Working at our front desk which includes answering phones and talking to members among other tasks

* Giving studio tours

* Working hand-in-hand with trainers to guide intros through their first Orangetheory workout

* Selling memberships to help the studio thrive

* Following up on prospective clients

* Handling members' concerns in a professional and objective manner with the goal of resolution

* Participating in marketing and outreach events

* Ensuring all areas of the studio are kept clean and organized

So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!

Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio's hiring manager if you are selected to move forward in the interview process.

Must be available for midday-evening and weekend hours.

For over 40 years Commonwealth Building, Inc. has provided first-class construction services throughout the New England Region and Upstate New York. Our collaborative team approach, along with a transparent communication process has allowed us to forge long-lasting relationships with our internal and external team members.

From pre-construction to closeout our commitment is to provide our clients with the highest level of service and quality within the Retail, Restaurant, Corporate, and Commercial market sectors. Our ability to successfully manage challenging and complex construction projects has earned us an exceptional reputation and repeat business year after year.

We have an outstanding opportunity for an experienced Construction Superintendent to join our dynamic firm. As a member of our team, you will have the opportunity to work closely with project managers, subcontractors, and colleagues in delivering exceptional services to our valued clients.

Commonwealth Building is a General Contractor serving the greater New England area. Commonwealth Building specializes in ground-up construction, tenant improvements, and open operation renovations in the Retail, Restaurant, Corporate, and Commercial market sectors. We are looking for a candidate who has great self-motivating ability, a solid construction background, and robust interpersonal, communication, and project management skills.

Job Description:

Review and engage in Preconstruction planning review and schedule building. Review with the PM and Generate RFI’s and problem solve plan coordination issues.

• Provide oversight for all phases of the construction project, including coordination of workers, materials, equipment, trade contractors, scheduling, and ensuring that work is completed on time and within budget.
• Coordinate work of Subcontractors working on various phases of a project.
• Ability to comprehend Architectural, Structural, and MEP drawings and be able to execute the work in the field.
• Track and control the construction schedule, review submittals and track schedule Milestones to achieve completion of the project within the deadline.
• Report to the Owner and Architect regarding progress and job modifications.
• Manage in-house field staff.
• Maintain a daily construction log and oversee onsite safety.
• Participate in weekly job meetings with the PM, Owners, and Architects.
• The ability to interact on a professional level with Owners, Architects, and Client OPM’s daily.
• Manage and compile Closeout documents and all warranty information working with the PM.

Qualifications: * Three years or more of General Construction Supervision experience, Retail experience preferred.

• Excellent time management, interpersonal, relationship-building, and organizational skills.
• Have a valid driver’s license.
• Hold an unrestricted CSL.
• Must be proficient in Microsoft Word, Excel, and Outlook.
• Experience in Procore is a plus.
• Salary to be commensurate with experience.
• At times New England area Job Travel is required

Commonwealth Building offers a competitive salary and benefits package including but not limited to medical, dental and life insurance. We are an equal-opportunity employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Work Location: On the road

This role is primarily focused on supporting evening operations, with additional compensation provided for evening, after-hours, and on-call coverage.

Job Description:

• Support and manage evening operations to ensure a smooth overnight workflow.
• Maintain clear and consistent communication via Slack, providing updates throughout the night on ongoing activities, issues, or changes.
• Proactively set the night shift up for success, ensuring the morning team is fully informed of any events, updates, or outstanding items from the overnight shift.
• Be available on-call after 23:00 (11:00 PM) to handle any situations that may arise.

About Us

At , we deliver excellence and fun in equal measure. Our dynamic, collaborative environment fosters innovation while ensuring we kick butt as a team! As a Flight Coordinator, you’ll manage every aspect of client flight logistics—from sourcing and pricing to execution—while gaining hands-on exposure to aircraft markets, pricing strategies, and sourcing pools. We provide structured training to support your growth and success.

Key Responsibilities

• Aircraft Sourcing & Logistics: Coordinate and manage all aspects of flight logistics, sourcing aircraft and ensuring a seamless client experience from start to finish.
• Industry Expertise: Develop a strong understanding of aircraft pricing strategies, sourcing pools, and fulfillment options through hands-on experience and training.
• Vendor Relationships: Build and maintain relationships with aircraft operators, negotiating contracts and securing optimal pricing.
• Flight Management: Track, monitor, and manage flight schedules, ensuring clear and timely communication with clients, operators, and internal teams.
• Cross-Team Collaboration: Work closely with sales brokers and management, providing accurate updates and operational support.
• Confidentiality: Handle sensitive client and proprietary information with professionalism and discretion.
• Performance Goals: Consistently meet monthly flight coordination and margin goals.
• Evening & After-Hours Coverage: Support evening shifts, including nights, weekends, and off-hour rotations as part of a 24/7/365 operation.
• Perform additional duties as directed by management.

Qualifications

• Bachelor’s degree in a related field or equivalent experience in operations or a service-oriented environment.
• Ability to thrive in a fast-paced, multitasking environment.
• Strong verbal and written communication skills.
• Familiarity with FAA Part 135 operations is a plus.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office (especially Excel) and comfort learning new systems.

Compensation

$26 per hour and may increase based on relevant experience, with additional pay for evening and after-hours shifts, plus the opportunity to earn performance-based incentives. Any work performed after 11:00 PM will be compensated with an additional three (3) hours of pay.

Please Note: This role requires flexibility and is best suited for candidates to be comfortable working evening shifts, nights, and weekends. It is not ideal for individuals with strict scheduling limitations.

Here at Sagamore, we provide career opportunities to master your craft, earn competitive wages and make a real difference in the lives of our customers and our community. We are looking for employees who take pride in their work and see it as both an art and trade. You will work in an environment where your hard work is rewarded, recognized and appreciated. Your daily contributions will have a direct effect on the success of the company and your future. If you want to be part of something bigger than just a job – make this career move and apply today!

The HVAC Service Estimator & Parts Administrator is responsible for estimating HVAC and plumbing service projects as well as researching, ordering, expediting, and tracking HVAC service parts while ensuring accurate and timely invoicing for the HVAC Service Department. This role is critical to minimizing technician downtime, maintaining service efficiency, and ensuring prompt and correct billing to customers.

The ideal candidate is highly organized, detail-oriented, and comfortable working with vendors, technicians, and customers in a fast-paced service environment.

Key Responsibilities

Estimating, Parts Research, Ordering & Tracking

• Review technician work order notes for repairs
• Gather information and communicate with technicians to provide professional scope of work and quotes for customers.
• Prepare spot quotes and small job estimates for customers.
• Experience in pricing labor, materials and subcontractor work.
• Research HVAC replacement parts using model/serial numbers, OEM documentation, and supplier resources
• Order parts from manufacturers and distributors to meet service timelines and cost targets
• Track all parts orders from purchase through delivery and installation
• Expedite backordered or critical parts as needed
• Monitor open PO’s, back orders and delivery exceptions; proactively resolve issues to prevent schedule impact
• Communicate part status updates to service technicians, dispatch, and service management
• Maintain accurate parts records, including costs, lead times, and warranty status
• Coordinate returns, credits, and warranty claims with vendors

Service Billing & Invoicing Support

• Prepare, review, and process service invoices accurately and promptly
• Verify labor, materials, and parts charges match service tickets and work orders
• Ensure proper markup, pricing, and tax application per company policy
• Resolve billing discrepancies with technicians, service managers, or customers
• Submit invoices according to customer billing requirements and timelines
• Assist with follow-up on missing documentation or approvals required for billing

Administrative & System Support

• Enter and maintain service data in the service management/ERP system
• Support service managers with reporting on parts usage, costs, and billing status
• Assist with process improvements to reduce billing delays and part shortages
• Assist with the implementation and optimization of procurement systems and tools

Customer & Vendor Communication

• Act as a point of contact for vendors regarding parts availability and pricing
• Communicate professionally with customers regarding invoice questions when needed
• Maintain strong working relationships with suppliers to ensure reliable service support

Required Qualifications

• High school diploma or equivalent
• 3+ years of experience in HVAC service administration, parts coordination, or billing (commercial HVAC preferred)
• Strong understanding of HVAC equipment, components, and terminology
• Experience with service management or accounting software
• Excellent organizational and time-management skills
• High attention to detail and accuracy
• Strong written and verbal communication skills

Preferred Qualifications

• Experience with commercial HVAC service operations
• Familiarity with OEM HVAC parts and supply houses
• Experience with Sage / Field service Ops or similar ERP systems
• Basic understanding of service contracts and warranty billing
• Proficient in Excel, Word and other Microsoft tools.

Skills & Competencies

• Parts research and problem-solving
• Multitasking in a fast-paced service environment
• Cost awareness and inventory control
• Customer service mindset
• Strong follow-through and accountability

Work Environment and Physical Demands

• Office-based with frequent interaction with service technicians and vendors
• Standard business hours with occasional overtime during peak service seasons
• Occasional lifting and/or moving up to 50 lbs.

Benefits & Perks:

• Medical, Dental and Vision Insurance
• Flexible Spending Account
• 401k with Company Match
• Profit Sharing Program
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Holiday Pay