Information Technology Jobs in Hamden

At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are \"Working Hard for the Hardest Working Americans\". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.

Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.

Flexible schedules available:

• Day shift
• Weekends
• Weekdays
• Part-time

The Greeter serves as the face of the Jackson Hewitt brand during periods of high client traffic/demand. This position interacts with and engages potential and existing clients by conversing and reviewing marketing materials to create interest in making tax preparation appointments. This seasonal role also supports other operational tasks such as appointment scheduling, answering the phone, and check distribution, when appropriate, to foster a positive and efficient client experience.

What you'll do here:

• Greets all potential clients with a friendly and professional demeanor
• Engages in conversation with potential clients to share information about Jackson Hewitt's services, products, and promotions
• Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts
• Assists with scheduling tax preparation appointments
• Monitors client flow at the location and keeps clients engaged during periods of wait time
• Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients

Skills you'll bring for success:

• Good interpersonal and communication skills
• Customer service or sales experience preferred
• High School Diploma/ GED, or equivalent related business experience
• Reliable transportation and a valid driver's license and insurance preferred

Compensation: $9.00 per hour

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your lifes best work.(sm) ProHealth Physicians, part of OptumCare If you want to get way ahead in your career, it makes sense to be with an organization's that's way ahead of the curve.

Formed in 1997, ProHealth Physicians has grown to become Connecticuts leading primary care physician organization.

With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than 360,000 people statewide.

In fact, ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state.

We're leaders in thinking and in serving our communities.

For instance, we're a C.M.S.

approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with our community-based primary care providers.

We're also nationally recognized as a NCQA Level III Medical Home.

That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Group's expanding family of providers.

This is a place where you can stay way ahead as you do your life's best work.(sm) ProHealth Physicians, Pediatrics & Adolescent Medicine in Wallingford has an immediate opening for a friendly, customer focused and detailed oriented RN to join our team.

The approximate hours will be from 8:00am-5:00pm Monday- Friday with one later shift (probably Tuesday) 10:30-7pm.

There is also a weekend rotation both Saturday & Sunday 8:30am-1:00pm approximately 1 weekend every 2-3 months.

Primary Responsibilities: Support the care team and its patients by providing and documenting nursing care following established standards and practices Provide patient care and education and assist in locating and coordinating services from other providers and resources Serve as liaison between patients, staff and providers Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR) Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality Provide attention to patients in a manner that builds confidence, trust and loyalty Act as a member of the care team, including preparing patients to be seen by collecting and recording(as applicable): Height and weight, Temperature, Blood pressure, Head circumference, Current medications and Chief complaint and history Triage patients according to approved protocols and consistent with ProHealths Appointment and Scheduling Guidelines.

Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR Provide and document patient care such as giving injections and performing preventive screenings Educate patients regarding their illness or injury and provide instruction regarding self-management of their condition Carry out standing orders (i.e., authorizing prescription refills and ordering tests) consistent with ProHealths policies and procedures Schedule tests, treatments and follow up visits on behalf of patients.

Assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate As appropriate, conduct outreach to patients in need of appointments or other services, to communicate test results and other information, and to follow up after appointments to be sure patients are following their plan of care Monitor task list in order to respond to tasks in a timely manner, follow up on overdue orders and monitor status of critical referrals Order supplies and vaccines and maintain appropriate records.

Prepare and maintain equipment including sterilization Conduct orientation of clinical support staff and provide training/coaching for staff related to clinical issues Maintain knowledge of current coding, OSHA and CLIA regulations and ProHealth policies Assist care team to assure smooth office operation and delivery of excellent service through teamwork Perform other duties as assigned Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your lifes best work.(sm) If you want to get way ahead in your career, it makes sense to be with an organization's that's way ahead of the curve.

Formed in 1997, ProHealth Physicians has grown to become Connecticuts leading primary care physician organization.

With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than 360,000 people statewide.

In fact, ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state.

We're leaders in thinking and in serving our communities.

For instance, we're a C.M.S.

approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with our community-based primary care providers.

We're also nationally recognized as a NCQA Level III Medical Home.

That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Group's expanding family of providers.

This is a place where you can stay way ahead as you do your life's best work.(sm) ProHealth Physicians Pediatric and Adolescent Medicine in Wallingford has an immediate opening for a friendly, customer focused and detailed oriented RN to join our team.

The position will work approximate 40 hours a week.

Hours could range from 8:30-5:00, 11-7:00pm; Saturday and/or Sunday 9-12pm.

Employee will support the care team and its patients by providing and documenting nursing care following established standards and practices.

Provide patient care and education and assist in locating and coordinating services from other providers and resources.

Serve as liaison between patients, staff and providers.

Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR).

Primary Responsibilities: Support the care team and its patients by providing and documenting nursing care following established standards and practices Provide patient care and education and assist in locating and coordinating services from other providers and resources Serve as liaison between patients, staff and providers Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR).

Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality Provide attention to patients in a manner that builds confidence, trust and loyalty.

Act as a member of the care team, including preparing patients to be seen by collecting and recording(as applicable): Height and weight, Temperature, Blood pressure, Head circumference, Current medications and Chief complaint and history Triage patients according to approved protocols and consistent with ProHealths Appointment and Scheduling Guidelines.

Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR Provide and document patient care such as giving injections and performing preventive screenings Educate patients regarding their illness or injury and provide instruction regarding self-management of their condition Carry out standing orders (i.e., authorizing prescription refills and ordering tests) consistent with ProHealths policies and procedures Schedule tests, treatments and follow up visits on behalf of patients.

Assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate As appropriate, conduct outreach to patients in need of appointments or other services, to communicate test results and other information, and to follow up after appointments to be sure patients are following their plan of care Monitor task list in order to respond to tasks in a timely manner, follow up on overdue orders and monitor status of critical referrals Order supplies and vaccines and maintain appropriate records.

Prepare and maintain equipment including sterilization Conduct orientation of clinical support staff and provide training/coaching for staff related to clinical issues Maintain knowledge of current coding, OSHA and CLIA regulations and ProHealth policies Assist care team to assure smooth office operation and delivery of excellent service through teamwork Perform other duties as assigned Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Primary Care Physician New Haven, CTCOMPENSATION: Salary $245k plus Incentive BonusRole Description:Our Primary Care Physician provides equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

Our Primary Care Physicians are supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.

Our value-based care model and competitive bonuses are structured to reward outcomes, drive low hospital admissions, deliver preventive medicine, and result in an unmatched patient experience.

Role:Compensation: Base $215K-$245K (wider range available depending on experience and location)Bonus: Based on quality metricsSchedule: Monday-Friday 8am-5pmPatient Volume: 13-16 a dayVisits: 20 min.

regular visit/ 40 min.

full diagnostic and new patientPhysicians care team: Scribe, MA, Social WorkerEquipment at clinic: Labs on site with a phlebotomist/ access to RubiconMD (gives access to specialist)EMR: Canopy and GreenwayModel: Value Based HealthTransportation for patients: Van pick up with in 5 miles of clinicCommunity room patient activities: Exercise, events, yoga, dance, spa daysProviders per clinic: Average 3-5 (mix of NPs and Primary Care Physicians)Benefits: Physician Partnership Track6 weeks of PTO, inclusive of PTO, major holidays, and CME$5000 Continuing Medical Education stipendProvided Health, Vision, Dental, and Life Insurance401K Investment, up to 4% company match, vested immediatelyProvided Medical Malpractice InsuranceRelocation package on a case-by-case basisSign on: Flexibility for PCP Required Qualifications: Medical Doctor (M.D.) or Doctor of Osteopathy (D.O.) GraduateInternal Medicine or Family Medicine Board Certification (Or board eligible) Active, non-probationary, unrestricted State LicenseNo ResidentsFellowship training in Geriatrics (preferred, not required)For more information contact:

Insurance Sales Specialist – (Remote & In-Person Opportunity)

Take Control of Your Career Today

We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you’re an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed—leads, training, mentorship, and an unmatched commission structure.

Why Join Us?

No Cold Calling – Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.

Flexible Schedule – Work remotely, in person, or a combination of both. You decide!

Unlimited Earning Potential – Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals.

Comprehensive Training – We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors.

Career Growth – Advancement opportunities based on performance, not tenure.

What You’ll Do:

Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed).

Meet with Clients – Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.

Present Tailored Solutions – Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products.

Close Sales & Earn Big – Guide clients through the application process and celebrate each win!

Build Long-Term Relationships – Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.

Stay Informed – Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.

What You Need to Succeed:

Strong communication and persuasive sales skills

Self-motivated and goal-oriented mindset

Ability to work independently and manage your own schedule

No experience required – we’ll help you get licensed if you’re not already!

Valid driver’s license & reliable transportation (for in-person meetings)

Compensation & Perks:

High commission structure with monthly bonuses

Residual income paid annually on policy renewals

Comprehensive training and continuous professional development.

Fast-track promotion opportunities

Position Overview

The Associate Radiochemist is a full-time onsite position in our New Haven, Connecticut research facility. The ideal candidate will be responsible for the synthesis, quality control, and assist with the development of radiopharmaceuticals. This role involves working in a GMP-compliant/regulated environment and collaborating with cross-functional teams.

About XingImaging:

XingImaging, a subsidiary of MITRO, is a leading provider of advanced research imaging and radiopharmaceutical services. Our New Haven facility offers a comprehensive range of services, including clinical trial activities and support, advanced imaging, radiotracer manufacturing, and leading imaging analysis services. We are committed to delivering high-quality imaging solutions and accelerating the development of life-saving treatments.

Key Responsibilities:

• Perform synthesis and quality control of radiopharmaceuticals or radioactive compounds.
• Develop and optimize radiochemical processes for production and research purposes.
• Ensure compliance with safety protocols, radiation safety standards, and regulatory requirements.
• Maintain accurate and complete lab data notebooks as per cGLP and/or cGMP, as appropriate.
• Follow all safety protocols to ensure a safe working environment when handling radioactive materials.
• Operate, calibrate, and maintain radiochemical equipment and instruments. Monitor manufacturing equipment to ensure performance and safety standards are met.
• Adhere to all applicable procedures, cGLP, cGMPs, company policies and any other quality or regulatory requirements.
• Collaborate with multidisciplinary teams, including chemists, clinicians, and QA and regulatory specialists.
• As assigned, travel to production facilities within and outside of North America to assist with set-up and transfer production and QC techniques at contract manufacture organizations (CMO).

Qualifications and Requirements:

• Bachelor’s or Master’s in Radiochemistry, Organic Chemistry, or a related field.
• Familiarity with analytical techniques such as HPLC and GC.
• Excellent communications skills.
• Must be willing to work with radioactive materials and follow strict safety guidelines.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical, problem-solving, and communication skills.

Preferred but not required:

• Experience in radiopharmaceutical production, radiochemistry, or a similar field is preferred.
• Knowledge of radiation safety and handling of radioactive materials.
• Familiarity with GMP, FDA, or other regulatory standards is a plus.
• Familiarity with automated synthesis modules.
• Knowledge of preclinical and clinical research protocols.

Unique Department Requirements:

• This position works in an environment with radioactive materials, radiopharmaceuticals.
• May need to lift up to 50 pounds
• Depending on assignment, it may include travel (up to 50%) to contract manufacturing companies.

PLEASE NOTE:

Please note that since this is position is at least partially onsite, in the case of epidemic or other health crisis, employee must be willing to take reasonable steps to ensure that bacterial and viral infections are not spread to others including but not limited to temperature checks, vaccinations, exclusion from the office building, and other precautions as required by the building’s landlord.

What We Offer:

• Competitive Salary
• Comprehensive Health Insurance Plan
• Long-Term Disability
• Life Insurance
• Retirement Plan

XingImaging, a Mitro Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability,genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Medical Scribe

Company: Oak Street Health

Role Description:

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities:

• Documenting Patient Encounters ~ 80%
  • Joining the provider in the exam room to observe patient visits
  • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
  • Assigning appropriate CPT and ICD-10 codes
  • Preparing After Visit Summaries
  • Consulting with provider to ensure accurate and specific documentation
• Clinical Documentation Improvement ~ 10%
  • Requesting and reviewing medical records
  • Leveraging Oak Street's population health tools to support clinical documentation improvement
  • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
  • Consulting with provider on clinical documentation opportunities
• Administrative support for your provider and care team ~ 10%
  • Placing orders and referrals
  • Addressing tasks
  • Supporting the care team with additional responsibilities related to clinical documentation
• Other duties as assigned

What we're looking for

Knowledge

• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
• Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
• Prior scribe or transcription experience [preferred but not required]

Skills

• Advanced listening and communication skills [required]
• Strong computer literacy and ability to learn new technical workflows [required]
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
• Ability to type 70+ words per minute [strongly preferred]
• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
• Ability to be a self-starter within your role scope
• Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]
• Ability to commit to at least 1 year in role (2+ is ideal) [required]
• Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
• Compliance with hospital and Oak Street Health policies, including HIPAA [required]
• US work authorization [required]

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 04/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• 1. STANDARDS OF PRACTICE RN practice is guided by the ANA Scope and Standards of Practice (2015). The Standards of Practice describe a competent level of nursing care as demonstrated by utilizing the nursing process components of assessment, diagnosis, outcomes identification, planning, implementation and evaluation. Assessment: The registered nurse collects pertinent data and information relative to the healthcare consumer's health or situation Diagnosis: The RN analyzes the assessment data to determine the actual and potential diagnoses or the issues. Outcomes Identification: The RN identifies expected outcomes for a plan individualized to the healthcare consumer or the situation. Planning: The RN develops and modifies a plan of care that prescribes strategies and alternatives to attain expected outcomes. Implementation: The RN implements the identified plan. Coordination of Care: The RN coordinates care delivery and transitions in care. Health Teaching and Health Promotion: The RN employs strategies to promote health and a safe environment. Evaluation: The RN evaluates progress toward attainment of outcomes.
• 2. STANDARDS OF PROFESSIONAL PERFORMANCE The ANA Standards of Professional Performance (2015) describe a competent level of behavior in the professional role, including activities related to: ethics, culturally congruent practice, communication, collaboration, leadership, education, evidence-based practice and research, quality of practice professional practice evaluation, resource utilization and environmental health. The RN is expected to engage in professional role activities, including leadership, appropriate to their education and position. The RN is accountable to for their professional actions to themselves, their healthcare consumers, their peers and ultimately to society. Ethics: The RN practices ethically. Culturally congruent practice: The RN practices in a manner that is congruent with cultural diversity and inclusion principles. Communication: The RN communicates effectively in all areas of practice Collaboration: The RN collaborates with healthcare consumer and other key stakeholders in the conduct of nursing practice. Leadership: The RN leads within the professional practice setting and the profession. Education: the RN seeks knowledge and competence that reflects current nursing practice and promotes futuristic thinking. Evidence-Based Practice and Research: The RN integrates evidence and research findings into practice Quality of Practice: The RN contributes to quality nursing practice. Professional Practice Evaluation: The RN evaluates owns' and others' nursing practice. Resource Utilization: The RN utilizes appropriate resources to plan provide and sustain evidence-based nursing services that are safe, effective and fiscally responsible Environmental Health: The RN practices in an environmentally safe and healthy manner.

• 1. STANDARDS OF PRACTICE RN practice is guided by the ANA Scope and Standards of Practice (2015). The Standards of Practice describe a competent level of nursing care as demonstrated by utilizing the nursing process components of assessment, diagnosis, outcomes identification, planning, implementation and evaluation. Assessment: The registered nurse collects pertinent data and information relative to the healthcare consumer's health or situation Diagnosis: The RN analyzes the assessment data to determine the actual and potential diagnoses or the issues. Outcomes Identification: The RN identifies expected outcomes for a plan individualized to the healthcare consumer or the situation. Planning: The RN develops and modifies a plan of care that prescribes strategies and alternatives to attain expected outcomes. Implementation: The RN implements the identified plan. Coordination of Care: The RN coordinates care delivery and transitions in care. Health Teaching and Health Promotion: The RN employs strategies to promote health and a safe environment. Evaluation: The RN evaluates progress toward attainment of outcomes.
• 2. STANDARDS OF PROFESSIONAL PERFORMANCE The ANA Standards of Professional Performance (2015) describe a competent level of behavior in the professional role, including activities related to: ethics, culturally congruent practice, communication, collaboration, leadership, education, evidence-based practice and research, quality of practice professional practice evaluation, resource utilization and environmental health. The RN is expected to engage in professional role activities, including leadership, appropriate to their education and position. The RN is accountable to for their professional actions to themselves, their healthcare consumers, their peers and ultimately to society. Ethics: The RN practices ethically. Culturally congruent practice: The RN practices in a manner that is congruent with cultural diversity and inclusion principles. Communication: The RN communicates effectively in all areas of practice Collaboration: The RN collaborates with healthcare consumer and other key stakeholders in the conduct of nursing practice. Leadership: The RN leads within the professional practice setting and the profession. Education: the RN seeks knowledge and competence that reflects current nursing practice and promotes futuristic thinking. Evidence-Based Practice and Research: The RN integrates evidence and research findings into practice Quality of Practice: The RN contributes to quality nursing practice. Professional Practice Evaluation: The RN evaluates owns' and others' nursing practice. Resource Utilization: The RN utilizes appropriate resources to plan provide and sustain evidence-based nursing services that are safe, effective and fiscally responsible Environmental Health: The RN practices in an environmentally safe and healthy manner.

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.