Information Technology Jobs in Hackensack, NJ

Locum Tenens Emergency Medicine Physician Opportunity in New York Are you a dedicated Emergency Medicine Physician seeking a locum tenens role in a dynamic healthcare setting? Join a well-regarded facility located in New York, and provide crucial medical care to the community.

Enjoy the charm of the location while making a positive impact on patient lives.

Position Details: Specialty: Emergency Medicine Shift Type: Varied Weekend Requirements: Yes On Call Requirements: No Certification Requirements: ACLS, ATLS, BLS (AHA), Board Certified, DEA, PALS License Requirements: New York Job Description: Join the team as a locum Emergency Medicine Physician! This role involves providing comprehensive emergency care, diagnosing patients, and collaborating with a dedicated medical team.

Gain valuable experience in a Level III Trauma Center while enjoying a supportive work environment.

Shift Information: Main ED with APP support, APP run Fast Track Shift Times: 7am-3pm, 11am-9pm, 3pm-11pm, 9pm-7am, 12pm-12am (PEDs) Facility Volume: 69,000 Inpatient Days ED/Fast Track Bed Count: 8 ED Volume: 52,000 ED Patient per HR: 1.5 PPH per provider Trauma: Level III EMR: Epic Specialty Back-up: Trauma, Neurosurgery, Interventional Cardiology, IR, GI, Peds, Neuro, etc.

Shifts: Mixture of day and night shifts, 8-10 shifts per month Application Information: For presentation requirements and submission details, please reach out to HDA at or .

Reference Job ID .

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HDAJOBS MDSTAFF

DocCafe has an immediate opening for the following position: Nurse Practitioner - Family Practice/Primary Care in Bronx, New York.

Make $125,000 - $140,000/yearly.

DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.

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Are you passionate about making a difference in the lives of others? Essen is currently seeking Board Certified or Board Eligible Physicians in all Specialties.

We are an expanding primary care team and provide patients with high-quality treatment and diagnostic services.

Our team of passionate physicians provide diagnostic services to patients and work collaboratively with other healthcare professionals at Essen.Urgent Care
- Essen Urgent Care offers highly personalized and affordable care to our patients with urgent health needs with shorter wait times.Nursing Home
- We offers a variety of services to nursing homes to ensure that the best health services are provided to their patients.

We ensure the patients comfort and stability before anything else.House Calls
- With our efficient and comprehensive home care services, Essen House Calls strives to exceed expectations and bring our patients the best of our office setting for a thorough medical checkup at home.

Special Care
- Whatever patients are dealing with, our goal is to help patients be their healthiest.

Specialty Care provides multiple services in areas such as: Gynecology, Cardiology, Dermatology, Podiatry, Neurology, and many more.

Primary Care
- Routine health care is vital when it comes to staying healthy and identifying health issues early, when chances of successful treatment or a cure are more likely.

PHYSICIAN HEALTH CARE OPPORTUNITIES To apply, please email resume to: NEW GRADUATES ENCOURAGED TO APPLY!Responsibilities include:Work with the primary healthcare team to provide patients with primary medical care services within the standard of care for Nursing Home patients.Order laboratory and radiology tests and refer patients to specialists when appropriate and called for.Analyze reports, test results, medical records and examinations to diagnose condition of patients and propose treatment options.Prescribe pharmaceuticals, other medications, and treatment regimens to treat identified and documented medical conditions.Discuss potential side effects of medication/treatment with patients and ensure that all allergy information is up-to-date before prescribing medication/treatment.Provide advice to patients for lifestyle and diet changes that may improve their health or help to treat the health issue they are experiencing.Adhere to departmental policies, procedures and objectives, ongoing quality improvement objectives and safety, environmental, and infection control standards.Maintain patient confidentiality and comply with all federal and state health information privacy lawsRecord complete, timely and legible medical recordsJob Requirements: BC/BE in Geriatrics, Internal Medicine, Palliative Care/Hospice or Family MedicineMedical Doctor(MD) or Doctor of Osteopathic(DO) degree from an accredited United States medical schoolSuccessful completion of residency and at an accredited healthcare institution or completed a US residency or 5 year pathwayActive NY LicenseCurrent New York State Medical Practitioner LicenseCurrent Drug Enforcement Agency (DEA) and Department of Public Safety (DPS) registration, for prescription writing.

Im guessing they can get this during the credentialing processExperience providing primary care and diagnostic services in a clinical settingExperience working in a team of healthcare professionals and collaborating with them to ensure positive, effective patient experiences with our organizationRESIDENTS AND FELLOWS ENCOURAGED TO APPLYESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYEREssen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Cornerstone Building Brands is in the process of growing our market development (sales) team. As a Marketing Development Representative, you will be responsible for representing our top siding, stone and accessories brands (including PlyGem) to the decision makers closest to our products. You will travel in your market building relationships with primarily with contractors, but also potentially working with builders, architects, spec writers, etc. to pull through sales of our premier surface solutions. This role will partner closely with our field sales team and national accounts team and engage with our end customers to bring them to our points of sale with our distribution and retail partners.

Job Description

• In this position, you will be responsible for creating and executing a strategic prospecting strategy to engage Cornerstone Building Brand’s contractors (second level customers buying through well established distribution partners)
• You will be the face of the contractor brand (Ply Gem) to our end users
• You will build relationships with remodelers, restoration professionals, roofers, custom home builders, local builders, sub-contractors etc.
• You will drive contractor engagement and develop your assigned market by converting new customers to our suite of premier exterior surfaces products and also driving loyalty by meeting with existing contractors to increase our share
• Promote and sell exterior surfaces building products (Vinyl Siding, Stone, Metal, Trim, Accessories) within the assigned geographical territory
• Maintain a comprehensive sales database to track customer information and sales activities
• Attend sales meetings as outlined by the Sales Manager, both with in the territory and out of state for larger sales meetings throughout the year
• Evaluate competition, market share, regional trends and provide insights on pricing and programs to cross functional teams
• Address product quality issues and field-related problems in a timely manner with customer service, warranty and quality teams
• Collaborate with local distribution representatives to identify opportunities
• Work with counterparts in the Distribution Sales Team (Territory Sales Managers) to build robust and holistic go-to-market sales strategies to meet with prospects
• Identify whitespace opportunities within your territory and building relationships with contractors in those areas to make our products available
• Conduct local product training and introduce new products to contractors

Qualifications

• Successfully demonstrated sales and territory management skills
• Has successfully demonstrated ability to find, uncover and hunt for new customers
• Self-motivated with strong time management skills and priority focus
• Solid written and verbal communication skills
• Strong prospecting skills – engaging with existing distribution partners to drive deeper into assigned market to convert customers or expand and increase share with existing second level customers
• Excellent presentation and relationship building skills
• Experience in channel sales – has worked with distribution partners and second level customers
• Microsoft Office Suite proficiency
• Travel required – Majority of your work week will be spent in the field with customers; ~20% overnight travel and 2-3 industry/trade events may fall on weekends through out the year
• General knowledge of building materials is a plus
• Product experience with exterior siding materials is a plus
• MS Dynamics and PowerBI reporting experience is a plus
• Experience working with/worked at a manufacturer is a plus

Additional Information

The US base salary range for this full-time position is $70,000 to $75,000 + commission + medical, dental, vision benefits starting day 1 + 401k and PTO. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.)

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Salary: $57,500

About Christian Health:

We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are.

Why Join Our Team

Across our twelve campuses, eleven communities, six service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference – come join us!

We have an exciting opportunity for a full-time, Social Worker to join Ramapo Ridge Behavioral Health Hospital. Ramapo Ridge is a 58-bed inpatient behavioral health hospital licensed by the State of New Jersey and accredited by The Joint Commission. The hospital consists of two divisions: a general adult psychiatric program and a geriatric psychiatric program, which specializes in the diagnosis and treatment of illnesses. The Social Worker provides services to psychiatric patients and their families including individual, group and family supportive and educational counseling, care coordination and post-acute care planning. The individual is competent to care for patients ages 18 and over including older adults and those with dementia. Demonstrates an understanding of, and embraces, the mission statement of the Christian Health Care Center.

The opportunity for professional growth working at The Haven at Ramapo Ridge, New Jersey’s first and only inpatient trauma- informed care program and which has received the Clinical Excellence in Behavioral Health award from the New Jersey Hospital Association (NJHA).

Clinical supervision provided on site to those seeking hours toward LCSW licensure.

Competencies:

• Conducts individual, group and family psychotherapeutic counseling and may function as primary therapist in identified cases.
• Completes psychosocial assessments including obtaining information for diagnosis and treatment as required by regulatory and accrediting agency requirements.
• Serves as liaison to patients and families and available community partners and resources.
• Maintains accurate, timely documentation as a basis for review by regulatory bodies, accrediting agencies and the interdisciplinary treatment team.
• Provides support, education and assistance to families and their support system regarding community resources, course of treatment and hospitalization, and discharge planning.
• Coordinates and facilitates post-acute care plan for assigned patients.
• Attends and actively participates in Interdisciplinary Treatment Team Meetings, prepared to offer psychosocial assessment information to guide treatment. Participate in the development of wellness and recovery plans.
• Facilitates communication among the patient/family and treatment team and holds family meetings.
• Provides coverage for department colleagues.
• Provides coverage for Utilization Review team as needed.
• Assists in developing favorable attitudes in the community toward recognition and treatment of mental illness and the aging process through participation in community activities concerned with mental health and/or aging.
• Performs other related duties as required.

Schedule: Monday - Friday 8:00am - 4:00pm or 9:00am-5:00pm, weekend coverage if needed.

Education: Master's degree in Social Work required.

Licensure: Current valid New Jersey Licensed Social Work (LSW) required.

Qualifications:

• Minimum of one year social work experience preferred.
• Master's degree in Social Work required.
• Current valid New Jersey Licensed Social Work (LSW) required.

Christian Health offers a wide variety of benefits to full-time employees that includes:

• Discounted health insurance
• Dental Program
• Paid Vacation, Personal days, Holidays and New Jersey Sick leave
• 401k plan for all employees who are 21 years old or older
• Group Life Insurance & Voluntary Life Insurance
• Tuition Reimbursement
• Flexible Benefit plan
• Employee Assistance Program
• Direct Deposit
• Credit Union
• Child Day Care Center on campus
• Gift shop on campus
• Free onsite parking on campus
• Free meals for all employees
• Pay differentials
• Exclusive employee discounts and special offers
• Access to earned wages prior to payday

If you are interested in this great opportunity, please apply today on our website listed below.

Medical Reviewer

As a Medical Reviewer in the Healthcare sector, you play a crucial role in ensuring the accuracy, compliance, and quality of medical content and documentation. Your work directly impacts patient safety, regulatory adherence, and the overall success of the company.

Importance of the Role:

Medical Reviewers are the gatekeepers of medical information, ensuring that all materials meet high standards of accuracy and integrity.

Impact on Team Collaboration: By collaborating with medical writers, researchers, and regulatory affairs teams, Medical Reviewers contribute to seamless teamwork and project success.

Industry Trends: Medical Reviewers must stay abreast of evolving regulations, digital health innovations, and data privacy laws to uphold best practices in medical content creation.

Key Stakeholders: This role interacts closely with medical writers, regulatory bodies, compliance officers, and project managers, playing a vital role in the company’s content development pipeline.

Success Measurement: Performance is gauged based on adherence to regulatory guidelines, accuracy of medical content, timely completion of reviews, and feedback from stakeholders.

Key Responsibilities

As a Medical Reviewer, your responsibilities encompass a range of critical tasks:

Project Planning and Execution: You will be involved in planning, scheduling, and executing medical content reviews to ensure timely delivery and accuracy.

Problem-Solving and Decision-Making: Medical Reviewers analyze complex medical data, resolve discrepancies, and make informed decisions to maintain content integrity.

Collaboration with Cross-Functional Teams: You will collaborate with medical writers, researchers, and regulatory teams to align content with medical and regulatory standards.

Leadership and Mentorship: Mentoring junior team members, providing guidance on medical writing best practices, and leading by example in quality assurance processes.

Process Improvement and Innovation: Constantly seeking ways to enhance efficiency, streamline review processes, and innovate in medical content creation and review.

Technical or Customer-Facing Responsibilities: Engaging with clients, healthcare professionals, or regulatory bodies to address queries, clarify medical information, and ensure compliance.

Required Skills and Qualifications

To excel as a Medical Reviewer, candidates must possess the following skills and qualifications:

Technical Skills:

Proficiency in medical terminology, knowledge of medical writing software, familiarity with regulatory guidelines, understanding of clinical trial protocols.

Educational Requirements:

A degree in Pharmacy, Medicine, Life Sciences, or a related field. Certification in Medical Writing or Regulatory Affairs is a plus.

Experience Level:

Minimum 3-5 years of experience in medical reviewing, pharmaceutical industry experience, familiarity with FDA and EMA regulations.

Soft Skills:

Excellent communication skills, attention to detail, critical thinking, ability to work under pressure, and a collaborative mindset.

Industry Knowledge:

In-depth knowledge of medical content regulations, pharmacovigilance processes, adverse event reporting, and medical device documentation requirements.

St. Mary's General Hospital, located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for maternal-child health and outpatient behavioral health services. It is the only hospital in Passaic and with over 550 physicians and 1,000 employees, and is one of the largest employers in the county. Every member of the St. Mary's General team is committed to providing respectful, personalized, high-quality care. St. Mary's General Hospital is a member of Prime Healthcare, which has been lauded as a "Top 15 Healthcare System" by Truven Health Analytics. For information, visit working Supervisor of Case Management is responsible for providing supervision to the Case Managers, Coordinators, and Discharge Planners. Provides oversight for the quality and resource management of all patients that are admitted to the facility from the point of their admission and across the continuum of the health care management. Works on behalf of the advocate, promoting cost containment and demonstrates leadership to integrate the health care providers to achieve a perceived seamless delivery of care. The methodology is designed to facilitate and insure the achievement of quality, clinical and cost effective outcomes and to perform a holistic and comprehensive admission and concurrent review of the medical record for the medical necessity, intensity of service and severity of illness.

EDUCATION, EXPERIENCE, TRAINING

Required qualifications:

1. Grandfathered prior to April 1, 2015 for LCSW. Valid RN or LCSW state licensure required.

2. CCM obtained within 6 months with a minimum of 2 years’ experience.

3. Experience and knowledge in basic to intermediate computer skills.

Preferred qualifications:

1. Minimum 5 years of acute care experience preferred.

2. At least 2 years’ experience in case management, discharge planning or management, preferred.

3. Current BCLS (AHA) certificate preferred.

4. Knowledge of Milliman Criteria and InterQual Criteria preferred.

St. Mary's General Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $73,819.00 to $107,556.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:

Job Description

Responsible for the daily planning, operations and oversight of the outpatient infusion center and the oncology clinic. Collaborates with the Executive Director of Oncology Services and the Director of Med/Surg Nursing to ensure that both areas run effectively, collects and reviews data to bolster strategic planning, ensure service growth, and optimize patent services and satisfaction.

Qualifications

Work requires the knowledge of theories, principles and concepts normally acquired through completion of a Bachelor's degree in Nursing, Master's degree preferred. Three to five years of previous work related experience, plus three to six months of on-the-job training and orientation. Licensure required as a Registered Nurse by the State of New Jersey and successful completion of National OCN certification preferred and ONS/ONCC Chemotherapy Immunotherapy Certification required. Work requires analytical ability to collect information from diverse sources and apply professional principles in performing various analyses, and summarize the information and data in order to solve problems.

Effective January 2019, St. Joseph’s Health requires all employee certifications for Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS) and Pediatric Advanced Life Support (PALS) to be granted through the American Heart Association.

About Us

St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)

• Competitive salary*
• Robust benefits with health, dental, Rx and vision plans
• 403b retirement plan options with company match**
• Health & Wellness*
• Non-Profit Health System – eligible for Federal Student Loan Forgiveness
• PTO, and paid holidays
• Tuition reimbursement
• Employee Assistance Program
• LTD : Long Term Disability
• Life Insurance Options
• Onsite Day care Program

*Available for Per Diem Employees and Part-time Employees working under 20 hours per week.

**403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.

About Us

Pride Health is a minority-owned healthcare staffing firm that connects skilled clinical and non-clinical professionals with leading hospitals and healthcare organizations nationwide. As part of Pride Global, we deliver flexible workforce solutions while supporting quality patient care and career growth for healthcare professionals.

Position Overview

We are seeking a detail-oriented and dependable Payroll Assistant to join our team. This role will support the payroll processing function for both hourly and salaried employees, assist with wage garnishments, and ensure benefits deductions are processed accurately. The ideal candidate is proactive, organized, and capable of maintaining data accuracy in a fast-paced environment.

Key Responsibilities

• Process payroll for both hourly and salaried employees accurately and on time
• Enter and manage wage garnishments
• Review and process payroll transfer reports
• Verify and maintain accurate benefit deduction records
• Conduct regular audits to ensure payroll data integrity
• Support leadership with accounting-related tasks and special projects

Qualifications

• Minimum of 2 years of payroll experience
• High School Diploma or GED required; Bachelor’s Degree preferred
• Proficiency in Microsoft Office (especially Excel, Word, Outlook)
• Experience with QuickBooks and payroll platforms (e.g., PayChoice or Payroll Associates) preferred
• Strong attention to detail and ability to handle confidential information

Benefits

Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride Health is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

The Commercial Sales Manager is responsible for leading a team of professional sales consultants who are effective at building the Pella brand within the commercial industry in New York and New Jersey. Achieve group sales goals through coaching and developing team member skills in relational selling techniques throughout all active Pella product offerings. Model market expertise and business partner relationships with customers. Grow market share through continually reinforcing proactive development of new customer relationships. Coach and develop value selling and accuracy skills to deliver contribution margin goals and error control needed to ensure profitability. Develop team commitment to continually strive for 100% “Very Satisfied” customers.

The Commercial Sales Manager’s (CSM) primary duty is developing an effective sales team. The CSM is required to spend 70-80% of their time each workweek in the field with sales consultants observing and coaching effective sales skills. The territory includes Northern New Jersey, New York City, and Staten Island.

What Pella has to offer:

• Unlimited mileage reimbursement
• Medical, dental, vision benefits
• 401k with company match
• 20 paid vacation days
• 9 paid holidays
• Sick and personal leave paid days
• Company paid short- and long-term disability insurance
• Company paid life insurance
• Employee assistance program
• Employee discount

This position offers a total target compensation range of $140,000 to $178,000 annually. This includes a base salary plus an uncapped target sales incentive bonus. Actual compensation within this range will depend on skills, experience, and performance.

Responsibilities/Accountabilities:

• Achieving team sales and customer satisfaction goals and objectives.
• Growing market share through sales consultant networking, lead and referral generation.
• Achieving team profitability goals through building value and strategic discounting with error-rate control.
• Assisting sales consultants with acquiring new customers and securing initial sales opportunities.
• Developing sales consultants’ ability to engage customers in consultative sales interactions, overcoming objections and reinforcing their techniques to closing the sale during all customer interactions.
• Recruiting, selecting, onboarding, and retaining high performing sales consultants with HR support.
• Partnering with sales consultants to represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
• Developing sales consultants to maintain exceptional level of expertise of products/services relating to Pella’s customers and their ability to advise customers on manufacturer installation guidelines and field measure openings to ensure accuracy of product applications.
• Ensuring sales consultants’ quotes and orders accurately follow the Commercial Selling Process.
• Driving customer retention and satisfaction by encouraging sales consultants to act as their customers’ central point of contact with Pella, and follow up with existing and potential clients as needed; i.e. send hand written thank-you cards to customers as a proactive measure of customer engagement.
• Encouraging independent decision making while striving for first-time resolution on all client problems/issues. Responding to escalated client concerns with sales consultant’s involvement.
• Evaluating performance and providing appropriate coaching and training as necessary.
• Leveraging customer database tools to develop sales consultants’ ability to manage all customer interactions.
• Fostering a cooperative team environment conducive to the sharing of best practices pertaining to sales challenges and competitive market information.
• Collaborating with Service/Operations teams to ensure successful after sales service requirements and installations.
• Interacting with Accounts Receivable department to address any potential billing/payment issues of customers.
• Assisting Sales GM with developing marketing tactics and events.
• Assisting in the development of annual budgets and monthly forecasts.
• Developing presentations to communicate progress to a variety of Pella audiences.
• Working variable, non-traditional hours making themselves available for sales consultants and customers during evenings and weekends.

Skills/Knowledge

• Coach sales consultants to:
• Meet and engage with prospective customers and demonstrate insight selling techniques
• Provide superb customer service and generate referrals through existing customers
• Develop partnerships with other business that serve the same customers
• Create a sense of trust and reliability with internal team and customers
• Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
• Works collaboratively with Pella team members and customers
• Thrives on working in a fast-paced environment with a high sense of urgency and responsiveness to internal and external customer needs
• Demonstrates strong problem-solving skills and work ethic
• Demonstrates confidence balanced with humility
• Ability to persevere through sales challenges and setbacks
• Ability to motivate and persuade others in order to influence change and shift paradigms
• Seeks out internal experts and utilizes their knowledge
• Able to accurately read, interpret and take-off blueprints
• Exercises independent decision making; working well without close supervision but always keeping their manager informed
• Focused on details and follow through
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B. A.) from four year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.