Information Technology Jobs in Gurnee

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had:

• Experience supervising or managing people
• History of delivering outstanding customer experiences

What you'll bring to the team:

• Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
• Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
• Serve as point of contact for onsite escalated client service concerns
• Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
• Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
• Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
• Lead daily huddles and communicate essential information to office associates

Your expertise:

• Prior experience working in customer service or similar role
• Strong organizational skills and ability to plan and manage day-to-day office operations
• Customer-centric mindset and strong communication skills
• Computer proficient with the ability to use MS Office
• Demonstrated ability to work independently with minimal supervision
• Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
• High school diploma / equivalent or higher

Why work for us:

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

The community you will join:

At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$11.00 - $29.00/Hr.

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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Medical Assistant - Bilingual Spanish Required

Company: Oak Street Health

Role Description:

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.

Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist.  They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results.  As an MA you will accomplish this by assisting in the assessment of patients’ health conditions, through screenings and routine diagnostic testing performed during appointments.

Responsibilities:

• Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews
• Inventory supplies and stock exam rooms
• Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc.)
• In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc.
• Import required documents into EMR via scanning or PDF upload.  
• Participate in care team meetings to discuss patient care and clinic operations
• Process orders for durable medical equipment
• Request medical records from external providers as required by the provider
• As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab
• Other duties as assigned

What we’re looking for
 

Required Qualifications:

• State or national certification (as required by state), or graduation from an accredited medical assistant course
• 1 year experience as a medical assistant
• CPR or BLS Certification
• Electronic Medical Record experience
• Computer skills:  Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc. 
• Proficiency in non-English languages as required by the center's demographics.
• US work authorization

Strongly Preferred Qualifications:

• Minimum of three years in a Medical Assistant role
• Successful mastery of  the workflow in their previous MA position
• An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients’ lives

Preferred Qualifications:

• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification

Other Skills:

• Problem-solving skills, professional accountability, and a flexible, positive attitude
• Strong communication skills and customer service orientation

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 07/08/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Work Schedule: Monday- Friday 8:00am-4:30pm, rotating Saturday 8:00am-12:00pm

Job Responsibilities:

• Perform blood collections by venipuncture and capillary techniques for all age groups

• Collect specimens for drug screens, paternity tests, alcohol tests etc.

• Perform data entry of patient information in an accurate and timely manner

• Process billing information and collect payments when required

• Prepare all collected specimens for testing and analysis

• Maintain patient and specimen information logs

• Provide superior customer service to all patients

• Administrative and clerical duties as necessary

• Travel to additional sites when needed

Minimum Qualifications:

• High school diploma or equivalent

Preferred Qualifications:

• At least 1 year phlebotomy experience with all ages

Additional Job Standards:

• Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required

• Proven track record in providing exceptional customer service

• Strong communication skills; both written and verbal

• Ability to work independently or in a team environment

• Comfortable working under minimal supervision

• Reliable transportation required

• Flexibility to work overtime as needed

• Able to pass a standardized color blindness test

We are currently seeking a Phlebotomist to work in a Client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.

**Pay Range: $17.75 - $24.50 per hour

All job offers will be based on a candidates skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data

Phlebotomists may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Role:

The Intake Specialist role works to support the Patient Assistance Program (PAP) through providing initial triaging of patient applications, including data entry and coordination of work through the appropriate channels as determined by established business rules.

Responsibilities:

•Completes the intake process of all applications into Customer Relationship Management System (CRM)

•Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRM

•Conducts initial assessment of application for missing information and completes missing information patient outreach process to obtain required data

•Completes initial assessment of simplified application

•Identify appropriate work flow based upon business rules

•Collaborate cross functionally to ensure processes are followed according to business rules and policies

•Ensure all patient cases are documented in the CRM in accordance with all business rules and policies

•Conduct renewal and year end recertification’s process as determined by the Patient Assistance Program

•Readily assists on special project within job scope to improve reimbursement optimization when requested by management

Manages incoming and outgoing mail

Qualifications:

•High school diploma or equivalent required. College or a 2-year Associate Degree is preferred

•A minimum of 1-3 years’ experience within an office or administrative setting

•Exposure to core insurance (Medical and Pharmacy Benefit) knowledge a plus

•Strong attention to detail and work independently with minimal direction

•High quality customer service skills

•Ability to express ideas clearly in both written and oral communications

The Intake Specialist role works to support the Patient Assistance Program (PAP) through providing initial triaging of patient applications, including data entry and coordination of work through the appropriate channels as determined by established business rules.

Responsibilities:

•Completes the intake process of all applications into Customer Relationship Management System (CRM)

•Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRM

•Conducts initial assessment of application for missing information and completes missing information patient outreach process to obtain required data

•Completes initial assessment of simplified application

•Identify appropriate work flow based upon business rules

•Collaborate cross functionally to ensure processes are followed according to business rules and policies

•Ensure all patient cases are documented in the CRM in accordance with all business rules and policies

•Conduct renewal and year end recertification’s process as determined by the Patient Assistance Program

•Readily assists on special project within job scope to improve reimbursement optimization when requested by management

Manages incoming and outgoing mail

Qualifications:

•High school diploma or equivalent required. College or a 2-year Associate Degree is preferred

•A minimum of 1-3 years’ experience within an office or administrative setting

•Exposure to core insurance (Medical and Pharmacy Benefit) knowledge a plus

•Strong attention to detail and work independently with minimal direction

•High quality customer service skills

•Ability to express ideas clearly in both written and oral communications

• 
  
• Interface with vendors, OEM, and internal service organizations to address laboratory equipment service needs.
  
• Assist R&D personnel with selection and purchase of laboratory equipment and services.
  
• Provide administrative support throughout equipment lifecycle (onboarding, maintenance/repair, decommissioning).
  
• Serve as liaison to on-site vendor service personnel.
  
• Receive incoming work requests and generate workorders on demand.
  
• Process work orders and contracts within IBM Maximo system to ensure equipment status, service activities, and all cost of ownership expenses are properly documented.
  
• Maintain equipment warranty and service contract data within Maximo system and Access database.
  
• Process service contract renewals, including review of equipment reliability histories, determination of insourcing potential, and overall assessment of cost benefits.
  
• Work with department leadership to develop and refine processes in support of department functions.
  

• 
  
• College Degree or equivalent experience. A technical degree (Engineering or Science) is preferred.
  
• Knowledge of basic regulatory requirements, laboratory safety, and GxP.
  
• At least 2+ years of experience with a variety of laboratory equipment, either having served as a lab analyst, lab equipment service provider, or both.
  
• Effective written and oral communication skills capable of accommodating a diverse audience.
  
• Proficient in data entry, analysis, and presentation, particularly within Maximo, Cognos, and SAP environments.
  
• Attention to detail, strong organization and planning skills.
  
• Capable of independently developing creative solutions in a fast-paced environment.
  
• Self-motivated and positive attitude with a great desire to contribute to our success.
  

• 
  
• Manage and support key HR processes in the Workday system (employee lifecycle processes, HR reporting, process accuracy, data quality, documentation management).
  
• Handle HR documentation.
  
• Administer data quality reports and act on corrections of errors.
  
• Actively look for continuous improvement ideas and lead initiatives toward process improvements and automation.
  
• Keep process documentation up-to-date.
  
• Take accountability for compliance with defined HR processes and relevant policies.
  
• Cooperate closely with internal and external stakeholders (e.g., Business HR, Benefits, Total Rewards, Finance, and others) to continuously improve service quality and efficiency.
  
• Deliver system and process training to new joiners.
  
• Respond to internal stakeholders regarding questions or issues related to Workday processing data and/or HR reporting.
  
• Cooperate actively and closely with colleagues from other HRConnect Teams for outstanding service delivery.
  

• 
  
• Bi-lingual Spanish speaking and written skills required.
  
• Solid knowledge and expertise in HR systems - Workday would be ideal.
  
• 2 years of experience in an HR environment.
  
• Recent college graduates with an HR degree will be considered.
  
• Bachelor's degree required, with strong preference for a concentration in HR.
  
• Technical expertise in HR processes and understanding of process dependencies.
  
• Strong written and oral communication skills in English and other languages as required.
  
• Customer orientation and ability to adapt quickly to changing environments.
  
• Ability to prioritize multiple requests.
  
• Continuous improvement mindset.
  
• Experience in project management is considered an asset.
  

Job Title: Clinical Vendor Manager (Central Labs)

Location: Remote

Duration: 10 months

What are the top 3-5 skills, experience or education required for this position:

1. Demonstrates Central Lab SME expertise, as well as relationship & leadership competencies

2. Manager role - 3+ years of clinical development experience in pharmaceutical, healthcare, regulated industry, including 3+ years working with third-party vendors

3. Strong interpersonal, negotiation, communication, conflict resolution, and problem-solving skills

4. Manager role - demonstrates expertise in strategic alignment execution, supporting operational excellence in low to mid complex TAs with vendors; support partnership and study-level escalations

5. Bachelor's degree

As a member of the Vendor Strategy and Relationship (VSR), this role delivers operational value across the full vendor lifecycle. The role provides subject matter expertise (SME), fosters strategic alignment with vendors, and supports innovative, sustainable growth through operational excellence. The role ensures effective partnership management by centralizing expertise, standardizing processes, optimizing performance, and proactively managing risks and trends within the Therapeutic Areas (TA), organization and vendor(s).

This role leverages operational experience with partnership insights to align study and TA decisions with enterprise vendor strategies.

Responsibilities :

* Execute vendor selection strategies with business and study teams.

* Lead early engagement activities with study teams and vendor, advising on TA design risks, trends and key considerations.

* Lead internal vendor study kick-off meeting, co-lead joint vendor and study team kick-off meeting.

* Conduct 2nd round review on key vendor documents (e.g., contracts, study specifications) to ensure quality and alignment

* Provide financial health support to study teams

* Support partnership escalations and study-level escalations per escalation plan

* Analyze operational and metric trends to identify risks and implement TA solutions and mitigations that optimize performance and outcomes; raise TA trends for portfolio analysis - may support partnership solutions

* Educate study teams on database lock and close-out processes, provide guidance and risk mitigation support

* Develop TA standards, training resources, and deliver JIT training at key milestones to study teams; lead multi-study lessons learned and share across TA(s); may support partnership standards and training efforts

* Identify and/or support partnership enhancements and training; drive TA change management efforts

Qualifications :

* Bachelor's degree (or ex-US equivalent) is preferred, in a relevant field as business economics, science or health administration

* 3+ years of clinical development experience in pharmaceutical, healthcare, regulated industry (and/or applicable work experience); including 3+ years working with third-party vendors (and/or applicable work experience).

* Competent in the application of standard business procedures (SOPs, ICH, Global Regulations, Ethics and Compliance).

* Demonstrates subject matter expertise within vendor category (e.g., capabilities, processes, technical) as well as relationship and leadership competencies

* Strong interpersonal, negotiation, communication, conflict resolution and problem-solving skills

* Expertise in analyzing intermediate business problems and data to design and implement innovative solutions

* Excellent cross-functional partnership skills; experience managing cross-functional initiatives to achieve objectives, timelines and change management

* Ability to influence internal/external stakeholders and drive decision-making in a collaborative working environment that allows for the appropriate levels of involvement and decision-making

• 
  
• Bachelor's degree in science, healthcare, communications, or a related field, or equivalent work experience.
  
• Strong editorial and proofreading experience.
  
• Experience reviewing regulated content, preferably in pharmaceutical, healthcare, or medical environments.
  
• Exceptional attention to detail and quality control skills.
  
• Strong written and verbal communication skills.
  
• Ability to collaborate with cross-functional teams and external agencies.
  
• Comfort working within structured review and approval workflows.
  

• 
  
• Medical editing experience within pharmaceutical, biotech, healthcare, or medical communications environments.
  
• Knowledge of the AMA Style Guide.
  
• Experience reviewing promotional or marketing materials in regulated industries.
  
• Experience using Veeva Promomats or similar content approval systems.
  
• Familiarity with FDA advertising and promotional submission processes would be ideal.
  

• 
  
• Review and edit promotional, non-promotional, and internal materials to ensure accuracy, clarity, and consistency.
  
• Perform quality control checks on materials prior to routing them through the approval workflow.
  
• Ensure materials adhere to editorial standards, regulatory guidelines, and style conventions, including the AMA Style Guide when applicable.
  
• Identify necessary edits or revisions and clearly communicate feedback to stakeholders.
  
• Support regulatory and QC reviews during the approval process.
  

• 
  
• Coordinate the review and approval process for marketing and promotional materials.
  
• Maintain knowledge of approval routing processes and SOP requirements and ensure materials are routed appropriately.
  
• Facilitate PRC (Promotional Review Committee) meetings, including preparing agendas, documenting discussions, and capturing meeting outcomes.
  
• Support final approvals, re-approvals, and other review types as required.
  

• 
  
• Work closely with marketing teams, agencies, regulatory teams, and other stakeholders throughout the approval process.
  
• Communicate required edits, feedback, and changes clearly and efficiently.
  
• Partner with marketing operations teams to prioritize review workflows, especially during major campaign launches or label updates.
  

• 
  
• Manage workflows within Veeva Promomats or similar electronic review systems.
  
• Maintain user profiles, training access, and permissions for sponsors, agencies, and reviewers within the system.
  
• Serve as a point of contact for system maintenance and optimization in collaboration with vendors and IT teams.
  
• Assist with system validation activities related to workflow tools.
  

• 
  
• Support FDA Ad Promo submission processes, including preparation of Form 2253 and related documentation.
  
• Coordinate submission materials and collaborate with regulatory operations teams.
  
• Archive regulatory correspondence according to compliance guidelines.
  

• 
  
• Generate workflow and system metrics reports to support process improvements and compliance monitoring.
  
• Contribute to the development and updates of departmental procedures and work instructions.
  
• Develop and maintain training resources related to the review process and workflow tools.
  
• Train internal teams, agencies, and reviewers on editorial workflows and system usage.
  

• 
  
• Promotional and advertising content
  
• Marketing campaign materials
  
• Internal training decks and presentations
  
• Educational and informational materials
  
• Internal communications and resources used by internal teams
  

• 
  
• Pharmaceutical or biotech companies.
  
• Advertising Agencies supporting regulated healthcare clients.