Information Technology Jobs in Glenview Illinois Remote
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To entertain and engage with guests to creeate an immersive experience as directed by Production staff.
Responsibilities:Essential Duties and Responsibilities:
- Perform all shows on time and follow instructions from Lead or Supervisor for Meet & Greets.
- Perform your respective roles as set by the Production Staff and Full Time Management. The performance will not vary from the direction set during the production period throughout the course of the show’s run.
- Strictly adhere to the park and Warner Bros. rules concerning your activities while wearing and preparing the costumes.
- Be prepared and hydrated for the potential of a 20-degree increase in temperature from the outside air.
- Protect your costume from abuse or damage, and see the costumes are properly groomed and maintained.
- Keep guest safety and satisfaction in mind during the performance and as an escort. This may include guiding guests to and from the characters, maintaining order, taking pictures and assisting guests by answering questions regarding general park information.
- Keep the character’s safety in mind at all times. This may include providing a safe walking space through the park, both onstage and backstage, maintaining a safe space between the character and guests, keeping track of each appearance’s duration and physical condition of the performer in the costume.
- Be open to and engaged in the rehearsal process and operation of your respective productions under the direction of the Production Staff.
- Navigate in, on, or around scenic elements associated with specific production in potentially dark and restrictive spaces.
- Take direction and constructive criticism.
- Wear proper park approved clothing when entering and exiting park property.
- Report any unsafe acts and/or conditions to the Lead or Stage Manager immediately
- Ensure the venue, break area, make-up area, and Show Wardrobe are kept clean.
- Adhere to and enforce all park policies and procedures as outlined in the Seasonal Handbook and the Department Standard Operating Procedure Manual.
- Train new personnel as needed
Qualifications:Skills and Qualifications:
- Minimum Age: 16
- Shifts are based upon production needs.
- Willing to actively engage with guests
- Availability is vital for this role and contingent upon hiring.
- Must physically able to perform choreography as directed
- Must be willing to work outdoors in various weather conditions
- Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
- Must have strong teamwork skills and the ability to work with others
Other Functions: All other duties assigned or necessary to support the park as a whole.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
This role supports the Property Manager with day-to-day operations, tenant relations, and administrative tasks while gaining hands-on experience in commercial property management.
Key Responsibilities: Accounts Payable: Upload and code invoices in P2P, ensure vendor compliance with submission guidelines, and coordinate payments when needed.
Work Orders & Maintenance: Dispatch and track work orders, coordinate vendor repairs, and follow up on tenant maintenance requests.
Tenant Relations: Respond to tenant inquiries, support property inspections and site visits, and coordinate utility transfers for move-ins and move-outs.
Vendor Management: Prepare service contracts, manage vendor setup in Yardi, ensure Certificates of Insurance compliance, and assist with vendor quotes.
Compliance & Reporting: Track compliance data in Yardi, maintain expense tracking, and keep tenant and vendor records up to date.
Administrative Support: Maintain electronic files, manage calls and mail, support office operations, and assist with special projects.
Qualifications: 1+ year of experience in property management or commercial real estate preferred Degree is preferred Experience with Yardi or similar property management systems is a plus Proficiency in Microsoft Office, especially Excel Strong organizational, communication, and customer service skills Ability to manage multiple priorities in a fast-paced environment Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
Sets-up, adjusts, and troubleshoots Packaging equipment.
Completes minor repair, preventative maintenance and assists in major overhaul on all Packaging equipment.
Works with other Packaging associates in a team environment to execute the schedule.
Communicates with Warehouse, Processing, Shop, and other support areas.
Strives for continuous improvement in service, quality, safety, and cost.
Job Duties: Efficiently completes all set-ups and troubleshoots assigned lines with assistance from Packaging Mechanics.
Keeps change parts organized and in good repair.
Advises when parts are missing or damaged to maintenance supervisor.
Performs routine lubrication and inspection of machines during change overs.
Keeps lines operating properly during the course of production runs.
Assists Packaging machine operators and Supervisor with machinery-related problems encountered during production runs.
Repairs change parts as prescribed.
Looks for opportunities to improve standard line speed and crews and monitors actual line speeds/crews.
Understands and implements fill/torque control requirement.
Uses information to minimize waste and spoilage.
Responsible for the daily execution of schedule.
Handles collection and disposal of hazardous products, ethanol and sanitizing agent generated by Packaging in accordance with environmental, safety, and regulatory requirements.
Follows safety policies and maintains good housekeeping in work area.
Performs other duties as assigned.
Completes asbestos awareness training, recognizes and informs Supervisor of asbestos hazards (ie floor tile drilling) to ensure sampling, appropriate precautions, and/or abatement where required.
Knowledge/Skills/Education/Experience: High school diploma, GED, or equivalent experience.
Must have minimum one year of related experience or technical training certificate.
Strong mechanical aptitude and manual dexterity Must demonstrate aptitude in the set-up, troubleshooting, and maintenance of packaging equipment.
Must be able to learn in a fast paced industrial setting Excellent written and verbal communication skills.
Able to handle pressure and demonstrate flexibility.
Able to demonstrate good interpersonal skills and take initiative on specific issues.
Must have packaging experience, change over experience, SMED lean tools, Filler, Cappers, and some Troubleshooting experience Responsibility: Responsible for maintaining safe and efficient line operation.
Must care for and preserve high quality of all equipment.
Must work harmoniously with others and have little direct supervision.
Exercises professionalism in dealing with all situations.
Maintains the confidentiality of Company information.
2nd shift: 2:00pm
- 10:30pm or possibly 2:30pm
- 11:00pm with flexibility for OT Permanent Position with Benefits that includes: Medical, dental , vision, 401k $35.00-$38.00/hr DOE Background/Drug Test Morton Grove, IL 60053 Please send resumes to All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.
Elite Staffing, Inc.
is proud to be an equal opportunity employer.
Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.
Elite Staffing offers the following benefit programs for your participation: Medical, Dental, Vision, Voluntary Benefits, 401k Retirement Plan, and Commuter benefits.
Our hiring process may include the use of artificial intelligence (AI) to assist in recruiting candidates.
AI may be used to collect information and grade, rank, or score your answers.
All employment decisions are made by human reviewers.
By submitting your application, you authorize Elite Staffing, Inc.
to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages.
For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.
All personal information provided will be handled in accordance with our Privacy Policy found on our website.
All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.
Elite Staffing, Inc.
is proud to be an equal opportunity employer.
Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.CB3
Chicago, IL - Electrophysiology
StartDate: ASAP Pay Rate: $6 $650000.00
Position Highlights:
Established + Supportive Team: Join a collegial, growth-minded cardiology group with dedicated EP lab and strong NP/device clinic support
Work-Life Balance: ~16 hours/week procedures + ~20 hours/week clinic/device reads, minimal call (practice only, no hospital call)
Strong Volume: Full-spectrum EP with robust referral base = immediate case mix
Lucrative Package:
• $600K–$650K base salary (2-year guarantee)
• Productivity-based earnings after guarantee
• Sign-on/relocation
Cutting-Edge Practice: Advanced EP procedures with wide procedural mix (Afib, Aflutter, SVT, AV Node, PVCs, ischemic VT, cardioversions, pacemakers, ICDs, loop recorders, Watchman)
Mission-Driven Environment: Join a respected health system that prioritizes patient care and collaboration
Why Live Here?
Chicago area = vibrant city with suburban flexibility:
• Cultural hubs, restaurants, and nightlife
• Top-rated schools and safe, welcoming neighborhoods
• Easy access to Lake Michigan, parks, and outdoor recreation
• Strong healthcare community and professional opportunities
Requirements:
• MD or DO with completion of Cardiac Electrophysiology fellowship
• Board-eligible or board-certified in Cardiac Electrophysiology
• Illinois medical license (or ability to obtain)
Job Benefits
About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
Internal Medicine, internal medicine cardiology, Cardiologist, Cardiology, Heart Care, Cardio Surgery, Electrophysiology, Electrophysiologist, Cardiac Electrophysiologist, Cardiac Electrophysiology, P
AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.
MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Labor & Delivery Registered Nurse for a travel assignment with one of our top healthcare clients.
Requirements
- Active RN License
- Degree from accredited nursing program
- BLS, ACLS, NRP, PALS AWHONN Certifications
- Eighteen months of recent experience in an Acute Care Labor and Delivery (L&D) setting
- Other requirements to be determined by our client facility
Benefits
- Weekly pay and direct deposit
- Full coverage of all credentialing fees
- Private housing or housing allowance
- Group Health insurance for you and your family
- Company-paid life and disability insurance
- Travel reimbursement
- 401(k) matching
- Unlimited Referral Bonuses up to $1,000
Duties Responsibilities
Labor and Delivery Nurses (RN), also called perinatal nurses, provide care and support for women before, during and after delivery of the baby. They are responsible for making sure that the medical as well as the emotional needs of the patient are adequately met throughout the entire birthing process.
- Labor and Delivery (LD) nurses provide care to women and their newborns during the antepartum, intrapartum, postpartum and neonatal stages.
- Monitor vital signs of the mother and baby during birth.
- Monitor patients for potential high risk problems.
- Educate and support mothers and their families after giving birth.
About Agency
MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience®.
If qualified and interested, please call 954-740-8789 for immediate consideration.
MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status.
Key Words: Registered Nurse, RN, Labor & Delivery, Contract Nurse, Travel Nurse, Agency RN, Travel RN, Nursing, Contract, L&D, Labor and Delivery, LD
*Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details.
About Medpro Healthcare Staffing:
MedPro Healthcare Staffing is revolutionizing the way healthcare professionals experience the world on travel assignments. Our passionate team of recruiters are dedicated to finding travelers the space to evolve professionally while exploring from coast to coast. We are committed to an unwavering set of standards that translates into the extraordinary experiences of our healthcare professionals.
MedPro recruiters are equipped with emerging technology and resources that allow them to personalize each healthcare applicant’s journey. Our focus is placing travelers in environments that lend itself to a harmonious work-life balance in the places they’ve always dreamed of visiting. We’re experts in crafting the perfect blend of location, facility, and benefits to suite each traveler’s dreams.
*At Securian Financial the internal position title is Data Science Sr Con.*
Position Overview
As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.
You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.
Key Responsibilities
Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.
Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.
Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.
Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.
Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.
Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.
Drive adoption of enterprise standards for data science, machine learning, and responsible AI.
Identify opportunities for process improvements and automation using advanced analytics and AI techniques.
Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.
Preferred Qualifications
A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.
Experience building and deploying production solutions
Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.
2+ years of experience in Insurance, actuarial, or a related field
Proficiency in programming languages such as Python
Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).
Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.
Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models
Excellent problem-solving skills and the ability to think critically and analytically.
Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.
Demonstrated ability to manage multiple projects and prioritize tasks effectively.
A passion for continuous learning and staying current with industry trends and developments.
Preferred Skills
Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.
Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.
Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.
Knowledge of data governance and data privacy regulations.
Background in finance, healthcare, or other specialized industries.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$111,300.00 - $207,800.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*
Summary
As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.
This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.
You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.
Responsibilities include but are not limited to:
AI Solution Development & Deployment
Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.
Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).
Operational Model Support & Optimization
Monitor model performance, data drift, and operational KPIs.
Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.
Establish measurement frameworks to quantify operational impact of deployed solutions.
Data Engineering & Analytical Execution
Transform structured, semi-structured, and unstructured data into actionable features and insights.
Perform exploratory analysis and visualization to identify operational improvement opportunities.
Collaborate with engineering teams to productionize data solutions.
Stakeholder Engagement & Explainability
Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.
Communicate complex AI methodologies and results clearly to technical and non-technical audiences.
Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.
Required Qualifications
Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.
Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.
Experience building operationalized data science solutions (not just prototypes).
Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.
Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.
Strong ethical judgment with a commitment to responsible and unbiased AI development.
Preferred Qualifications
2+ years of hands-on experience in data science, applied AI, or machine learning.
Experience supporting AI solutions in operational or production environments.
Familiarity with MLOps practices, model governance frameworks, and automation tooling.
Experience working in regulated industries (financial services preferred).
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
This role will help define, schedule, control, and adjust all IT transition tasks of the project.
This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.
Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
- Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
- Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
- Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
- Provide sprint summaries and milestone updates to business and technical stakeholders
- Coordinate with business users to manage testing, feedback cycles, and feature rollouts
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Remove blockers and support the team to maintain delivery momentum
- Monitor team velocity, sprint health, and workflow improvements
- Promote Agile best practices and foster a collaborative team environment
- Support the Product Owner with sprint goals and stakeholder alignment
- 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
- Strong experience with enterprise websites and digital marketing platforms
- Hands-on expertise with Adobe Experience Manager (AEM) is required
- Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
- Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
- Strong understanding of Agile/Scrum methodologies
- Experience using Azure DevOps or similar backlog management tools
- Ability to write clear user stories and define acceptance criteria
- Excellent communication and stakeholder collaboration skills
- Agile certification (CSM, PSM, etc.) preferred
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
- Health, vision, and dental insurance (single and family coverage)
- 401(k) plan (employee contributions only)
Remote working/work at home options are available for this role.
You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.
Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.
Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.
Account Assistance: Help clients in connecting/linking external accounts on the consumer website.
Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.
Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.
Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.
Multi-tasking: Perform multiple job functions to support service levels and service level agreements.
Qualifications Associate's degree in business or related field or equivalent combination of education and experience.
Minimum of 2 years related customer service experience with proven customer service skills.
Advanced written and verbal communication skills.
Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.
Strong organizational skills with the ability to prioritize tasks.
Strong problem-solving skills and ability to provide options.
Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.
Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
