Information Technology Jobs in Glendale, CA

Our client is looking is searching for an organized, detailed, and accuracy-oriented for a Finance Manager. Our client is a rapidly growing consumer products company that specializes in launching and scaling innovative brands across categories such as beauty, personal care, wellness, and lifestyle. The company partners with founders, retailers, and strategic stakeholders to develop products, build brand strategy, and drive growth through both digital and retail channels.

Reporting into the Director Finance, the Finance Manager will be responsible for providing financial guidance across all BHG brands, assisting in monthly/annual forecasting and actual reporting, process improvement, and financial analyses across all departments in the business. Our ideal candidate has worked as an accountant on balance sheet and cash flow that has transitioned into Finance.

RESPONSIBILITIES:

• Support the monthly close process by providing monthly GL accruals, GL account review, consolidations, resource allocations, reporting, analysis and ad hoc responsibilities to ensure accurate and timely preparation of the Financial Statements.
• Manage and prepare the monthly reporting package that includes full financial statements, comprehensive Key Performance Indicator (KPI) reporting, operational Dashboard reporting, analysis of key business trends, actual versus budget variances and comprehensive executive level explanations of differences which identify gaps and opportunities.
• Prepare quarterly board deck materials
• Perform financial analyses including forecast modeling, trend analysis, sales projections, what-if scenarios for brand P&Ls, Balance Sheet and Cash Flows.
• Prepare direct and indirect cash flows and work with finance, accounting and operational teams to understand significant variances.
• Work with the finance team, brand managers, and departments to maintain rolling forecast process.
• Work with accounting teams to understand implications of new accounting changes on the financial statements and implement those changes in the financial models and statements.
• Assist with the development of KPIs for each brand for key P&L, Cash Flow and Balance Sheet activity.
• Build the monthly balance sheet for each brand and review significant changes with financial management. Prepare balance sheet and assist in reviewing results with executive teams.
• Identify risks/opportunities to the business by understanding actual results at retail partners and internal results across the Beach House Group brands.
• Ad-hoc financial analyses and projects
• Maintain a high degree of accuracy for high-profile deliverables. Gather data from complex sources, reconcile data variances, and use data to support analyses.
• Performs a thorough self-view of all deliverables to ensure accuracy of all numbers and information presented.
• Implement and develop upload templates for NetSuite Planning & Budgeting forecasting tool

Preferred Experience:

• 5+ years of financial experience as an analyst in a corporate financial planning and analysis role with accounting experience preferred.
• Strong process improvement skills.
• Strong Microsoft Excel skills with advanced analytical and financial modeling skills
• Bachelor’s degree in finance, accounting, or equivalent work experience
• Experience with consumer products in both retail and e-commerce environments
• Excellent ability to collaborate, communicate, and work with others
• Deep knowledge of business and finance
• Experience with corporate debt and refinancing
• Ability to manage a fast work environment, respond well to pivots in the business, and maintain an accurate and detailed work product in such a space
• Expertise with ERP systems and reporting (NetSuite Planning & Budgeting experience is a plus)

The position is currently remote. Over time, there may be an opportunity for the role to transition to a hybrid or onsite arrangement as the organization continues to expand.

Financial Reporting Associate 

Los Angeles, CA, USA (on-site, not hyrbid or remote) 

Pay Range: $85,000-$100,000, exempt position 

DailyLook, a subsidiary of Victoria’s Secret & Co. (NYSE: VSCO) since being acquired in December 2022, is seeking a Financial Reporting Associate to join the finance and accounting team. 

Qualifications for the Position 

• Bachelor's degree in Accounting, Finance, or a related field 
• CPA preferred 
• At least 2+ years of relevant experience is a must 
• Knowledge of SOX 404 compliance & internal controls preferred 
• Strong knowledge of GAAP and financial reporting. 
• Experience with ERP systems (NetSuite preferred). 
• Advanced proficiency in Microsoft Office and other financial tools. 
• Excellent analytical, organizational, and leadership skills. 
• Exemplary interpersonal communication skills both verbal and written 
• Highly motivated, collaborative 
• Experience in a Startup or Retail industry is an extra plus! 
• An intellectually curious team player with a no-compromises approach to work quality, attention to detail, organization, and the ability to manage multiple priorities and projects in a fast-paced environment 
• Self-motivated, detail-oriented, hands-on go-getter with the ability to build and overhaul processes, take initiative, work independently and proactively, multi-task, and remain flexible with changing priorities 
• “I’ll find a way!” mindset where you can leverage your autonomy within your role to think outside the box 
• Demonstrated ability to communicate and collaborate effectively across global teams by adapting to diverse cultural norms, respecting time zone differences, and leveraging digital collaboration tools to maintain alignment and productivity  
• Skilled in building trust and fostering inclusive communication styles that support clarity, empathy, and shared goals in international work environments 
• Ability and willingness to work on-site at our office in Downtown LA office 5x a week. 
• Extended availability: Occasionally, due to public company financial reporting deadlines, your availability may be required until 9:00 PM and may be required on the weekends. While we will make every effort to keep meetings within your core hours, this cannot always be guaranteed. You will be informed in advance when extended availability is needed. 

Responsibilities 

• Play a key role in the month end financial statement close process by preparing month end journal entries and account reconciliations.  
• Coordinate with internal & external auditors as needed  
• Prepare the monthly, quarterly and annual financial statements and supporting financial reporting packages.  
• Ensure compliance with GAAP and other financial regulations.  
• Prepares the budgeting, forecasting, and variance analysis.  
• Prepares various scenarios for forward looking finance requests as needed 
• Implement and improve financial reporting processes and internal controls.  
• Other responsibilities (i.e. special projects, ERP enhancements, system uplift procedures, internal controls, and ad hoc analyses as requested.)  
• Collaborate with other departments and provide necessary financial information to help monitor KPI performance 
• Prepare monthly KPI results  
• Records and posts AP invoices accurately and timely 
• Executes and applies payments on posted AP invoices accurately and timely 
• Performs monthly vendor confirmations and resolves issues with vendors as needed 
• Performs three way match procedures on inventory purchase orders, invoices and receipts.  
• Ensure approvals for invoices are coordinated in accordance with the Company’s Delegation of Authority Matrix.  

Compensation & Benefits 

• The base /pay for this position ranges from $85,000-$100,000. This is an exempt position. Pay is based on a number of factors including job-related knowledge, skills, and experience. 
• In addition to base compensation, Adore Me offers employees the following benefits: 

• 401(k) 
• Access to virtual health and wellness support 
• Medical, dental, and vision 
• Paid holidays 
• Sick time 
• Paid parental leave for new parents 
• Paid prenatal leave 
• FSA 
• Access to virtual family-building care platform 
• Commuter Benefits 
• Supplemental Life Insurance 
• Voluntary Short & Long Term Disability Insurance 

 DailyLook is proud to provide equal opportunity to all employees and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. 

By applying for this position, the applicant authorizes DailyLook to check all references list on your application and/or resume. 

We are seeking a detail-oriented Pre-Costing Coordinator to support the product development team by coordinating communication between Sales, Design, and Production, and ensuring accurate standards are compiled for pre-production costing. The ideal candidate will have apparel industry experience and be comfortable working cross-functionally in a fast-paced environment.

Responsibilities:

• Support the product development process by coordinating communication between Sales, Design, and Production.
• Compile and maintain accurate standards and data required for pre-production costing.
• Assist with apparel development and costing support activities as needed.
• Utilize Adobe Illustrator and Photoshop to review and update product details as required for costing.
• Help ensure timelines and deliverables related to pre-costing are met in a fast-paced environment.
• Communicate clearly with cross-functional partners to resolve questions or discrepancies related to pre-costing information.

Key Qualifications:

• Experience in apparel development and/or costing support.
• Working knowledge of fabrics and basic garment costing principles.
• Proficiency in Adobe Illustrator and Photoshop.
• Strong communication and organizational skills.
• PLM (Product Lifecycle Management) experience preferred.
• Highly organized and detail-oriented, with the ability to manage multiple tasks and deadlines.
• Comfortable collaborating with cross-functional teams in a fast-paced environment.

Our Consumer Products client, in partnership with CV Resources, seeks a talented Financial Analyst to join their Finance and Accounting Team. You will have the opportunity to report directly to the head of the FP&A department, gaining valuable mentorship opportunities.

Job Title: Financial Analyst

Location: near West Hollywood

Job Status (direct hire, consulting, consulting with possibility of hire) – This role is a direct hire role.

Job Site Status (onsite/hybrid/remote) – Our client has an onsite work status.

Compensation – Salary range is $80,000/year to $95,000/year. There is a bonus offered.

RESPONSIBILITIES OF THE FINANCIAL ANALYST

Financial Planning and Analysis (FP&A) – Budgeting and Forecasting

• Develop and maintain monthly and quarterly forecasts, identifying trends, risks, and opportunities.
• Perform variance analysis to compare actual results against forecasts and budgets, providing actionable insights.
• Support long-range financial planning and scenario modeling to guide strategic business decisions by updating data.
• Assist the Head of FP&A in leading annual budget, reforecasts, and long-term plans in both corporate and sales and marketing budgets.
• Collaborate with stakeholders to help understand vendor costs and ensure that billed invoices are accurate.

Financial Planning and Analysis (FP&A) – Data Analysis

• Gather data from diverse sources (ERP, POS, and other platforms)
• Integrate data.
• Analyze data using Business Intelligence (BI) tools.
• Present proposals based on data analysis.

Financial Planning and Analysis (FP&A) – Data Maintenance

• Track performance metrics to measure business performance.
• Generate ad hoc analysis and financial reporting.

Process Improvements

• Identify opportunities to streamline financial processes, improving efficiency and reporting accuracy.
• Support financial system upgrades and automation initiatives to enhance reporting capabilities.
• Ensure internal controls and compliance with financial policies and best practices.
• Assist in the development of financial tools and models to support decision-making.
• AccountingApply learned accounting concepts and tasks (debit/credit, accruals, and prepaid schedules) to FP&A work.

Miscellaneous

• Accept all relevant tasks as given by upper management.

QUALIFICATIONS OF THE FINANCIAL ANALYST

Required

• Bachelor’s degree in accounting, finance, or a comparable major.
• Bachelor’s degree from a well-respected college or university.
• At least one (1) year of FP&A work experience.
• Proficient understanding of Key Performance Indicators (KPI’s)

Preferred

• MBA
• Current or prior experience working in one of these following industries: manufacturing, distribution, Consumer Products Goods (CPG), Food and Beverage, Apparel.
• Three (3) statement model experience (income statement, balance sheet, and cash flow statement) into one dynamically connected financial model.

SKILLS OF THE FINANCIAL ANALYST

Required

Technical

• Expert-level MS Excel proficiency (pivot tables, financial modeling)
• Power BI or Tableau or Planful or equivalent program

Interpersonal

• Executive presence.
• Superb analytical and critical thinking skills.
• Diligence and accuracy.
• Impeccable communication skills.

For further information, submit your resume to All inquiries will be kept in the strictest confidence.

Head of Production | Daily Drills

Full-time, on-site (Mon–Thu in office, Fri remote)

Daily Drills is seeking a Head of Production to own the end-to-end product lifecycle, from initial concept and assortment strategy through product development, launch, and post-launch performance. This role is for a strategic, production leader who thrives on full accountability, operational excellence, and brand impact. You will also manage and grow the production team, guiding their development and ensuring smooth execution across bi-weekly collections and seasonal launches. With planning happening a year in advance, this role requires strong leadership, operational excellence, and the ability to own the end-to-end product lifecycle.

Product Planning & Production Calendar

• Lead all product planning and execution, including bi-weekly collections, seasonal core launches, and Friday Surprise & Delights.
• Maintain and drive the master production calendar, coordinating cross-functional deadlines, purchase orders, and inventory buys to guarantee timely launches.
• Manage the entire product journey—from initial ideation, concept development, and storyboarding to sample creation, approvals, production, and final launch.
• Oversee all production milestones—including collection moodboard, CAD creation, first sample, second sample, TOP and photoshoot samples—anticipating potential delays and multiple rounds required to achieve perfection.
• Strategically curate product assortments that tie into the brand’s storytelling, color story, seasonal narratives, and historical collections, creating cohesive collections that allow customers to build upon previous purchases and deepen brand engagement.
• Analyze consumer behavior and sales data to inform assortment decisions and ensure each collection meets market and customer needs.
• Plan and lead R&D and testing of new fabrics, materials, and styles in advance, collaborating closely with the Production Coordinator and founders to drive innovation.
• Build on core offerings while ensuring alignment with the brand’s vision for continuous evolution and growth alongside our customers.
• Ensure all CAD files and timelines are consistently updated and accessible, and communicate changes immediately, so all teams have accurate design information at their fingertips.

Vendor & Manufacturing Oversight

• Own all vendor and manufacturing relationships, ensuring partners consistently meet quality, cost, and timeline expectations.
• Provide strategic guidance and oversight to proactively address production challenges, including material delays, quality issues, or freight interruptions.
• Lead negotiations with existing and new manufacturing partners to secure competitive pricing, favorable lead times, and capacity for growth.
• Collaborate with the Production Coordinator to manage day-to-day vendor communication while maintaining full accountability for product outcomes.
• Monitor and evaluate manufacturing performance, identifying opportunities for efficiency improvements, cost savings, and innovation in materials, processes, and product capabilities.
• Drive innovation by partnering with vendors on new fabrics, finishes, and production techniques that enhance product differentiation and support R&D initiatives.
• Ensure vendors understand and execute the brand vision, storytelling, and design specifications across every product, maintaining consistency and quality from first sample to final production.
• Build long-term strategic partnerships with key vendors to ensure reliability, scalability, and alignment with business growth goals.

Inventory & Pricing Strategy

• Partner with Finance and demand planning to manage inventory across core and seasonal products, balancing availability, preventing stockouts, and enabling upsells.
• Alongside VP of Finance, ensure buys align with financial goals and scale appropriately with the company’s intended growth.
• Collaborate cross-functionally to make data-informed purchasing and replenishment decisions, ensuring alignment with campaigns, launches, and peak demand.
• Set competitive, profitable pricing in coordination with leadership, continuously optimizing assortment and margins to support overall business objectives.

Product Performance & Analysis

• Track post-launch product performance, analyzing sales data, customer feedback, and KPIs to inform future assortment and buying strategies.
• Adjust product assortment or pricing based on performance metrics and customer demand.
• Collaborate with marketing and sales leadership to adjust campaigns and promotions for maximum customer engagement and revenue impact.

Leadership & Team Management

• Lead, mentor, and empower the growing Production Team, fostering accountability, operational excellence, and cross-functional collaboration.
• Ensure smooth start-to-finish product workflows across design, operations, marketing, and manufacturing teams.
• Provide strategic input and decisive problem-solving while supporting your team to manage day-to-day production operations.

Qualifications:

• 5+ years leading a production team in fashion with deep understanding of product development processes.
• Proven experience owning the end-to-end product lifecycle, from concept and assortment planning to launch and post-launch analysis.
• Strong leadership managing cross-functional teams and overseas vendors, ensuring quality, cost, and timelines.
• Expertise in assortment strategy, balancing core products with innovative, trend-forward styles.
• Skilled in fast-paced production cycles, making data-driven decisions under tight timelines.
• Experience negotiating, monitoring, and improving vendor performance across global supply chains.
• Analytical and strategic, using trends, customer insights, and performance data to guide product decisions.
• Excellent communicator and collaborator across teams and departments.
• Passionate about innovation, continuous improvement, and delivering high-quality products on time.
• Strong professional references demonstrating credibility, past performance, and leadership in production and product development roles.

Reports To: Production Coordinator

Summary: Primary focus is to manage import shipment schedules by working closely with Garment Factories to maintain flow of finished goods arrival dates at ALC warehouse, and to manage production progress of assigned Import Production factories, communicate with ALC warehouse team and forwarding company as the main contact person for finished goods shipments. 

Responsibilities:

• Follow up WIP weekly to monitor Production progress to ship finished garments on time
• Ensure PP samples and Tech fit comments are sent on time for timely approvals
• Issue garment POs & maintain PO information
• Review and approve SGS reports for assigned categories
• Manage production progress of assigned Import factories 
• Manage import shipment schedules to maintain flow
• Streamline and communicate weekly with the Coordinator for any ETA/ETD changes 
• Maintain ETD/ETA dates in Full Circle in a timely manner 
• Run weekly ETD/ETA reports from Full Circle 
• Inform VSL hand over cut-off dates to all factories at beginning of the season
• Track and report factory hand over dates and actual ship dates to Sr Director of Production by creating and maintaining shipping monitor
• Maintain Label stocks and preorder
• Maintain custom closure and port closure schedule charts for Production team
• Work closely with Forwarder to cross check accurate duty rates for “new categories” and “new product types”
• Create HTS and Duty master chart seasonally 
• Cross check Product Development’s Pre-cost chart duties against Production HTS and Duty master chart
• Provide all necessary fabric and garment info to the forwarder as needed for accurate assessment

The compensation for this position ranges from $20 to $26 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.

About the Job

Our Firm is currently hiring a Senior Trial Attorney. This individual will be a pillar of our team, adeptly handling a variety of real estate disputes and related litigation matters, while showcasing exceptional leadership in managing a team of paralegals and clerks.

The ideal candidate will:

• Show exceptional analytical acuity, problem-solving skills, and proficiency in drafting and reviewing transactional documents.
• Demonstrate the ability to conduct thorough legal research and provide sound legal advice.
• Draft motions, prepare discovery, and conduct depositions.
• Develop litigation strategies and execute comprehensive case plans.
• Represent clients in court with confidence and poise, exhibiting exceptional communication skills.
• Negotiate settlements that align with client's best interests.
• Lead and manage a team of paralegals and clerks, maintaining an environment of excellence and continuous growth.

The following are the requirements for this role:

• Juris Doctor (J.D.) degree from an accredited law school.
• Active member in good standing of the California State Bar
• 5+ years in civil litigation with heavy trial experience
• Experience litigating real estate matters
• Excellent communication and interpersonal skills, with a strong ability to work both independently and in a team environment.

Benefits!

• 3.5 weeks of PTO/Paid Holidays
• Flexibility of Schedule - Our office offers flexible scheduling, allowing employees to take extra time off without penalties, even if they've used all their PTO or sick days. We prioritize well-being and support our team without adding stress.
• Reasonable and predictable workload with active calendar control support
• Hybrid Schedule - Choose the days you come into the office and the days you work at home.
• Paid Training - Our firm will pay for trial training and extracurriculars to advance your career!
• 401k Matching up to 3.5%
• Internal Bonuses for Online Reviews, Revenue Created, and Billable Hours!
• Opportunity for Growth - Become a leader of a team!

Compensation:

Our firm offers a competitive compensation package, with a salary rate ranging from $200,000-$250,000 depending on the attorney level, experience, education, and potential for growth and advancement.

We look forward to hearing from those ready to align their ambition with our commitment to legal excellence. Together, let's shape the future of real estate law and uphold the high standards of our profession.

Confidentiality Assurance:

We fully understand the sensitive nature of the job application process and we assure all applicants that their submissions will be treated with the utmost confidentiality. Your application and personal information will be used solely for the purpose of this recruitment process.

Please be informed that we respect your privacy and will not contact your current or previous employers or any third party such as recruiters without your express consent. Our primary goal is to create a secure, respectful, and professional environment where you can explore this opportunity with peace of mind.

Entertainment Litigation Assistant

Location: Beverly Hills, CA (Onsite)

Hours: Monday - Friday | 9:00 am - 6:00 pm

May require some after-hours and/or weekend overtime work.

Compensation: $90,000 - $125,000 + paid OT

Status: Full-time, Non-Exempt

Job Summary:

Entertainment Law Firm is seeking a dynamic, experienced Legal Assistant - Litigation to provide litigation support to a stellar legal team, based in a Beverly Hills office. As a Legal Assistant, your outstanding administrative skills will enable you to perform a wide range of secretarial duties and confidential tasks in a fast-paced environment. Your strong interpersonal skills will serve as you interface with clients, attorneys and staff.

Responsibilities will include, but are not limited to:

• Prepare, organize, and create complex legal documents and forms;
• Assist with and prepare electronic court filings; knowledge of state and federal courts;
• Assist attorneys with conflicts checks and opening new matters;
• Prepare TOCs/TOAs; exhibits, binders, and other legal documentation;
• Demonstrate excellent understanding of formatting and styles, redlining, and other proofreading skills;
• Determine docket/calendar dates from court documents and correspondence and enter into the Firm's calendaring software;
• Establish and maintain paper and electronic client and administrative files;
• Answer and roll calls, schedule appointments and meetings, maintain attorneys' calendars, handle e-mail distributions/incoming and outgoing mail, updating contact information;
• Work closely with Accounting to prepare expense reports and monthly bills (from pre-edits to processing final bills);
• Assist attorneys and paralegals in preparing for hearings, mediations, arbitrations, and trials;
• Assist with overflow/special projects; contribute to the office and firm-wide team objectives;
• Provide general backup support to the office and other departments as required;
• Coordinate couriers and other special functions internally and externally.

The ideal candidate must possess:

• Excellent administrative, interpersonal, written and oral communication skills;
• Discretion and able to maintain confidences;
• Ability to work independently and prioritize workload activities for multiple attorneys;
• Ability to remain calm in deadline-driven and high-pressure situations;

Qualifications (Required)

• 5+ years of litigation experience in a large to medium-sized law firm;
• High school diploma or equivalent required, Bachelor's degree preferred;
• Strong knowledge of California and Federal court procedures and rules;
• Experience with docketing software such as Compulaw or Milana preferred;
• Electronic calendaring skills required;
• Trial experience preferred;
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook);
• Superior proofreading, editing, and redlining skills;
• Highly organized and detail-oriented.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) matching
• Life Insurance

Position Overview

We are seeking a highly organized and detail-oriented Imports Coordinator to manage international shipments from origin through final delivery. This role is responsible for overseeing freight forwarding, customs clearance, duties management, and cost control across our vendor and distribution network.

The ideal candidate has strong experience working with freight forwarders and customs brokers, understands import compliance requirements, and thrives in a fast-paced, high-volume environment.

Responsibilities:

• Coordinate, track, and document the movement of goods from point of origin through final delivery
• Partner with customs brokers to ensure timely and compliant customs clearance
• Provide accurate product classifications (HTS codes) to support customs entry filings
• Prepare, review, and submit required documentation to regulatory agencies in accordance with applicable customs laws and regulations
• Verify the accuracy of commercial invoices, shipping documents, and freight charges
• Audit and approve (or dispute) freight invoices in accordance with negotiated carrier agreements
• Collaborate with overseas offices, airlines, freight forwarders, trucking companies, and internal stakeholders to resolve shipment issues
• Monitor and follow up on customs matters, holds, or discrepancies to ensure timely resolution
• Maintain organized and up-to-date shipment files and compliance records
• Ensure adherence to all government regulations and internal company policies
• Support cost management initiatives related to freight, duties, and import processing
• Coordinate with freight forwarder for all shipments coming via FTZ
• Check all documents and make sure HTS / duties amounts are correct
• Enter vendor invoices in Stampli / Netsuite / Quickbooks
• Save / combine all imports documents in folder
• Take care of export documents when we ship out via FTZ and maintain excel spreadsheets updated with freight forwarder / customs broker

Education & Skills Required:

• Experience working directly with freight forwarders and customs brokers
• Strong understanding of international shipping documentation and processes
• Ability to manage high-volume, time-sensitive work with accuracy
• Ability to work independently with minimal supervision
• Proficiency navigating multiple systems and reference materials
• Exceptional attention to detail and organizational skills
• Strong problem-solving skills with a calm and professional demeanor
• Excellent written and verbal communication skills
• Ability to handle confidential information with discretion

Preferred Qualifications

• Strong attention to detail
• Knowledge of U.S. customs regulations and Harmonized Tariff Schedule (HTS) classifications
• Familiarity with requirements from U.S. Customs and Border Protection and other regulatory agencies
• Experience working with specialized or high-value shipping providers, including:
• Ferrari Group
• Geodis
• Parcel Pro
• Bali Express Services
• FedEx
• UPS
• DHL

FUNCTIONAL PURPOSE:

Performs Equal Employment Opportunity (EEO) dispute resolution through pre-complaint counseling/processing and alternative dispute resolution (ADR) activities within any specified geographic areas.

DUTIES AND RESPONSIBILITIES:

1. Processes a pre-complaint caseload to ensure adherence to all Postal Service and EEOC rules, regulations and policies governing the Federal Sector EEO Complaint process. Ensures confidentiality in all matters.

2. Maintains knowledge of EEO laws, regulations, policy updates, and changes to provide guidance and direction to counselee and management.

3. Reviews written complaints and conducts interviews with counselee to explain his/her rights and responsibilities and options in the EEO process, determine claims and basis(es) raised, determines the appropriate ADR activity (e.g., mediation), and provides written notice of rights and responsibilities.

4. Conducts meetings with management to obtain response to claims raised and provides documentation and required information to process the case if a formal complaint is filed.

5. Takes actions to resolve disputes when appropriate by initiating settlement discussions, scheduling REDRESS mediations, 650 mediations, arranging joint meetings and/or determining if the matter is being addressed in the grievance process.

6. Prepares written reports to document that the required counseling actions were taken and to resolve any jurisdictional questions that arise.

7. Implements proactive preventive strategies to improve the workplace environment including conducting trainings, mediator observations and assessments; meeting with area and district leadership, and with union representatives.

REQUIREMENTS:

• Knowledge of statutes, regulations, and administrative procedures pertaining to equal employment opportunity (EEO) complaints and appeals handled by the Merit Systems Protection Board (MSPB).
• Knowledge of alternative dispute resolution (ADR) techniques sufficient to monitor and evaluate contract ADR providers.
• Ability to communicate orally with internal and external personnel at all levels sufficient to, provide guidance on EEO issues, interact with contract ADR providers, and process discrimination complaints.
• Ability to communicate in writing sufficient to prepare correspondence, reports, action plans, write contract ADR provider evaluations, and document facts and issues presented during counseling and complaint processes.
• Ability to coordinate and schedule meetings for various contacts to ensure timely completion.
• TRAINING REQUIREMENT: Ability to successfully complete the postal training program associated with this position.
• NOTE: The selected applicant will not be permanently placed until after successful completion of this training program. Applicants are NOT to address this requirement on their application.