Information Technology Jobs in Glencoe

Harmer is partnering with a manufacturing organization in Lake Forest, IL for a Data Director role.

RESPONSIBILITIES:

· Maximize the value of our data. This translates into understanding the data we have, understanding key business drivers and delivering both operational and analytic solutions that drive value.

· Maximize the value of our enterprise applications. This translates into understanding what each platform does best, understanding key business drivers and delivering software solutions that create efficiencies, reduce friction and improve quality.

· Develop productive relationships with leaders across the organization to ensure that the operation and support of our data and software solutions are meeting expected levels of service, quality, and performance.

· Drive the harmonization of data, software and process across the enterprise that ultimately lowers the cost of doing business and positions the company for scalable growth.

· Facilitate a governance process to gain consensus on a prioritized set of measurable business outcomes supported by data and software initiatives.

· Work closely with functional leads, understand their needs, establish realistic expectations, develop work plans, own the development, and then deliver the solution.

· Act as subject matter expert and advisor on the topic of analytical tools, enterprise data systems and analytical methodologies.

· Manage a team of employees and partners to ensure the use of their time is maximized and their skills are developed in accordance with the priorities of the business.

REQUIRED SKILLS / ATTITUDES:

· BS in computer science, information systems, engineering, business management or related field

· Deep expertise and at least 6 years of hands-on and managerial experience in Data and Analytics.

· Strong experience and at least 4 years implementing, managing and supporting enterprise platforms such as ERP, CRM, HCM.

· Experience with Azure Data Factor or equivalent Data Engineering tools highly beneficial

· Experience with Microsoft Power BI or equivalent BI tools highly beneficial

· Experience with IQMS/DelmiaWorks, Salesforce, ADP, M365 highly beneficial.

· Experience harmonizing data and applications across multiple companies or facilities highly beneficial.

· Experience in Manufacturing or Distribution highly beneficial.

· Strong interpersonal skills and demonstrated ability to communicate credibly at all levels of the organization (face-to-face, verbal, written)

· Propensity for problems solving and continuous improvement

· High level of integrity and dependability with a strong sense of urgency and results orientation

· Ability to exercise sound judgment and make decisions based on accurate and timely analysis

· Positive attitude and strong work ethic

Abides by our core values:

· Safety - Everything we do is driven by safety excellence; our employee safety is paramount

· Integrity – We are respectful, ethical and authentic in all our actions:

· People First – We welcome, collaborate with and support others by being proactive, approachable and agile

· Accountability – We keep commitments we make to one another and continually challenges ourselves by achieving ambitious goals without compromising quality

· Friendly – We are kind, encourage positivity and make time to connect and laugh

Physical Requirements:

While performing the duties, the employee will be working in an office environment as well as on the manufacturing plant floor. The employee is required to sit and/or stand for computer or floor responsibilities, reach with hands and arms and handle objects and other tools, stoop, squat, twist, push and pull, maintain balance, bend at the waist, kneel, walk varying distances, and climb stairs. Employee may be required to lift up to 20 pounds.

The Inside Sales Representative (ISR) plays a key role in generating new business by connecting with owners and decision makers, qualifying prospects, and setting appointments for our Outside Sales team. This role matters because it is the engine that fuels our growth; your ability to create the first connection with potential customers ensures a steady pipeline of qualified opportunities and supports our expansion into new markets.

The ISR focuses on outbound prospecting within our Ideal Client Profile (ICP), gathering key information, and setting qualified appointments. You’ll also manage and build our prospect database to ensure accurate follow‑up and a strong flow of leads. This role is the first step in bringing in new customers and directly impacts our sales success.

Key Responsibilities

• Lead Generation: Make 80–100 outbound calls daily to identify and engage potential customers.
• Information Gathering: Gather basic information via phone, LinkedIn, and/or websites to further qualify prospects.
• Appointment Setting: Schedule a minimum of three qualified appointments per week with potential customers.
• Relationship Building and Nurturing: Set follow‑up calls and activities to further develop relationships with prospective business owners or decision makers.
• Marketing Follow‑up: Promptly contact and qualify prospects generated by marketing activities.
• Prospect Database Management: Organize prospects into categories to determine qualification, ownership, and appropriate follow‑up.
• Document all activities and interactions in the CRM tool.
• Update Inside Sales Playbook daily with total activities performed.
• Attend weekly sales meetings and report on activities performed.

Additional Duties and Responsibilities

• Develop in‑depth knowledge of the inside sales process and continually refine best practices.
• Attend Inside Sales Workshops and refine calling strategies.
• Enter new contacts and businesses into the prospect database from internal sources, acquired lists, or marketing activities.
• Generate email templates and follow‑up communication for prospects.
• Promptly follow up on chat requests generated through the website.
• Field inbound sales calls and leads from various sources and qualify for business potential.
• Document internal processes and procedures related to duties and responsibilities.
• Maintain CRM data, share best practices, improve processes, and provide clear and consistent reporting to management.

What You Bring

• Strong phone skills with the ability to reach prospects creatively, identify decision makers, and handle objections professionally.
• 1-3 years of sales experience
• High energy and drive with strong conversational skills.
• Persistence in reaching decision makers and identifying key information about prospects.
• Skill in preparing written communications and materials.
• Interpersonal skills including communication, active listening, and customer care.
• Ability to redirect prospects on the phone and adapt quickly to changes.
• Typing skills for quick and accurate data entry.
• Self‑motivation and discipline to adhere to the inside sales process.

Benefits

• Commission‑based incentives
• Premier health, dental, and vision benefits
• 401(k) retirement plan
• Complete on‑the‑job training and support
• Fun working environment and culture
• Onsite gym & cafe
• Hybrid schedule
• Great opportunity for advancement

Salary:

$40,000 - $60,000

Paralegal - Trust Administration and Probate

Rhoades Levy Law Group P.C. ("RLLaw"), a Northbrook, Illinois-based law firm, is seeking a paralegal with significant experience in trust administration and probate to join its rapidly growing and highly collaborative law firm.

The ideal candidate must be able to work independently managing trust administration and probate matters from beginning to end in collaboration with and with the support of the responsible attorneys in our busy practice areas.

Education and Experience

• Minimum of 3 years of paralegal experience with trusts and estate administration
• Familiarity with procedures of probate courts, taxing authorities, and regulatory agencies
• Experience working with Microsoft Office resources (Outlook, Word, Excel), PDF software, and document management software and ability to learn and use advanced software programs and new technology
• Desire to attend continuing education courses to improve skills
• Strong understanding of business operations and client confidentiality principles
• Smokeball (legal practice management system) experience is a plus
• Experience with some or more of the following areas is a plus: estate and gift tax preparation software (e.g., CCH ProSystem fx), estate planning, purchase and sale agreements for businesses and commercial real estate, and entity structures and other corporate matters

Responsibilities

• Docketing, tracking, and proactively managing dates and deadlines
• Identifying and collecting assets
• Preparing various trust administration and probate documents
• Preparing, updating, and providing status reports internally and to clients
• Supporting attorneys with document preparation, client/advisor correspondence, meeting coordination and preparation, and other aspects of advancing the matter
• Preparing accountings and, ideally, estate and gift tax returns
• Reviewing and summarizing wills, trusts, and other documents to implement the administration process and to ultimately distribute assets and fund sub-trusts
• Performing basic research using a variety of resources

Key Attributes

• Excellent time and calendar management skills and ability to adjust to changing project priorities in a deadline-driven environment
• Excellent organizational and technological skills and good number aptitude
• Superior oral and written communication skills
• Excellent proofreading skills
• Ability to produce accurate work product with a high attention to detail
• Self-starter who is comfortable simultaneously managing multiple tasks
• Comfortable in a fast-paced work environment

Our Core Values

• Excellence
• Transparency
• Integrity

Total compensation for this position at the time of the posting is $60,000—$85,000 annually based on a full-time schedule. Compensation will be determined by several factors, including, without limitation, qualifications, experience, skill set, and performance.

RLLaw offers participation in benefits programs, including health insurance, paid time off, and 401k/profit sharing plan participation.

RLLaw also offers flexible hours and legal assistant support. A limited work from home option (one to two days per week) may be considered after training and demonstrated proficiency.

RLLaw values a diverse workplace, provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

The Planet Group is seeking a Project Manager to join one of our well-known global pharmaceutical clients.

The Project Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. The Project Manager is responsible for the planning, scheduling and execution of all projects (print and digital) within the agency. This role works closely with the assigned account manager to help coordinate daily activities and continue to develop the ongoing relationship with their respective brand teams to keep projects on schedule, on budget and on strategy.

• Pay: $36.25-38.13/hr depending on experience
• Location: Hybrid in Mettawa, IL (3 days onsite, 2 days remote)

Project Manager Responsibilities:

• Develop project schedules, allocate resources and communicate project status and schedules to all key stakeholders and ensure deliverables and key milestones are met on time and within budget
• Conduct regular status meetings with internal teams and clients to review progress, identify risks, and develop mitigation strategies
• Capture notes and distribute recaps with action items
• Set up and manage routes for all projects through the internal agency approval process (Kantata, WorkFront)
• Understand the Medical/Legal/Regulatory (Veeva) review process and prepare all assets and documentation for submission and review in accordance with the client's Promotional Material Review Process
• Coordinate interactive resources with studio/programming/creative leads
• Be the primary point of contact for all third-party development/deployment vendors providing regular updates, managing expectations, and addressing any issues or concerns
• Create, compile, and maintain project and department documentation as needed (technical documentation, server folder structure, spec sheets, estimate tracking, etc.)
• Manage multiple projects in varying stages of development
• Develop and maintain timelines
• Allocate and secure resources
• Work with others without direct authority to advance projects
• Track time on a daily basis
• Assist with providing estimates
• Assist with billing and ensure billing is completed on schedule
• Adhere to all company-wide financial policies
• Understand the client's promotional guidelines including, but not limited to, corporate branding, promotional material development, Veeva PromoMats review and corporate compliance
• Understand the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving
• Partner with creative team on project initiatives

Project Manager Qualifications:

• Bachelor degree required
• 1-4 years of advertising agency experience (within the last 2-3 years) within account/client services
• 1 year of pharmaceutical (not healthcare) experience within the agency
• Proficiency using the Microsoft Suite of products (Outlook, Word, Excel, PowerPoint, Teams, SharePoint) and other systems (Kantata/Mavenlink, Workfront)
• Adaptable problem solver with a client-service attitude workstyle
• Strong attention to detail and excellent communications skills: verbal, presentation, written
• Understanding of print and digital project lifecycles and different project management methodologies/styles
• Ability to prioritize and multi-task to enhance productivity and manage workload
• Ability to work in a high-volume, rapidly paced environment
• Familiarity with print production process, web technologies and digital trends
• High energy, positive, organized individual who is comfortable in a high-visibility role
• Great collaborator with ability to focus on both the big picture and small details
• Proactive, problem-solving skills
• Digital experience is a plus
• Bonus points for Pharmaceutical marketing experience (last 2-3 years)
• Print-production experience is a plus

Airoom, a nationally recognized leader in the residential Design & Build field since 1958, specializes in home additions, kitchens. Interior and exterior, remodeling and new custom home construction, is seeking a Customer Success Manager to interact and support its customers through their remodeling and building journey. The company is committed to delivering exceptional value and fostering long-term partnerships with its customers.

Job Summary

The Client Relationship Manager role will focus on ensuring that customers achieve their desired outcomes, maximizing satisfaction and retention, and building strong relationships. Responsibilities include guiding onboarding, helping with transitioning through architecture, development and construction, addressing concerns, advocating for customer needs and directing service and warranty. The ideal candidate should be passionate about customer success with strong relationship management, problem-solving, and communication skills.

Key Responsibilities

• Relationship Management: Serve as the main contact for a customer portfolio, building relationships with stakeholders and understanding customer goals.
• Customer Success & Value Realization: Lead onboarding, develop success plans, and educate customers on the process.
• Retention & Expansion: Monitor customer health to identify risks and strategies for retention, identify upsell/cross-sell opportunities, and collaborate with sales on renewals and expansion.
• Advocacy & Collaboration: Advocate for customer needs internally, collaborate with other teams for a cohesive approach, and resolve customer concerns.
• Data & Insights: Monitor key success metrics, analyze usage data, and create reports on customer outcomes.
• Issue Resolution & Service Oversight: Oversee and ensure the timely resolution of punch lists, service requests, and warranty claims from initiation to completion.
• Team Leadership: Lead and manage the service team, consisting of 1–2 field technicians.
• Customer Success Platform Experience: Schedule service activities and follow up consistently through our CRM system to ensure accountability and client satisfaction.
• Evaluate opportunities to increase customer satisfaction, expansion, and retention
• Work cross-functionally with Sales, Production and Marketing to ensure customers have the full power of Airoom behind them

Required Skills and Qualifications

• 10+ years of client-facing and client success experience in a service based B to C business involving project based, high-value, longer sales cycles. This position is not suited for transactional or product-based sales and service environments. Our typical client engagement spans 12–18 months and involves residential design/build projects ranging from $100K to over $3M. Proven success in managing long-term relationships for 100 or more concurrent clients and guiding clients through extended decision-making and project deliverables processes is essential.
• Service oriented and a problem solver when addressing concerns.
• Excellent problem-solving and critical-thinking abilities.
• Solid organizational and time management skills.
• Proficiency in CRM and customer success platforms.
• Ability to apply technological solutions to business problems.
• Ability to influence stakeholders.

Preferred skills and qualifications

• Bachelor’s degree in business, marketing, communications, or a related field with relevant certifications.
• Familiarity with enterprise systems and customer feedback tools.
• Experience with post-sale client support, warranty management, or service operations.

Full Benefits Package: Medical, Dental, Vision, Life, 401K, Short Term Disability, Long Term Disability, On-Site Fitness Center and Paid Vacation.

To learn more about Airoom, please visit our website at: Type: Full-time

Work Location: In person

The Planet Group is seeking a CRM Campaign Operations Project Manager to join one of our well-known global pharmaceutical clients.

The CRM Campaign Operations Project Manager is responsible for a key franchise group (e.g., Oncology) and leads consumer brand team marketing initiatives, supporting cross-functional team members and agency partners to align and execute on email, SMS, and direct mail campaigns. This role will focus on tactical execution of the campaign roadmap through its entire lifecycle to increase performance and efficiency.

• Pay: $40-$43/hr depending on experience
• Duration: 12 mo to start (potential to extend / convert)
• Location: Hybrid (Tuesday–Thursday on-site), open to the following locations: Mettawa, IL, Irvine, CA, or Florham Park, NJ

CRM Campaign Operations Project Manager Responsibilities:

• Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs.
• Learn the business for the respective therapeutic areas/brands.
• Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met.
• Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team.
• Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues.
• Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns.
• Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year.
• Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership.
• Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary.
• Monitors campaign performance and proactively provide recommendations to drive an increase in engagement.
• Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly.
• Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders.

Leadership Competencies:

• Positive “all for one” approach to team deliverables and priorities.
• Builds strong relationships to enable higher performance.
• Learns, fast, grasps the “essence” and can change course quickly where indicated.
• Raises the bar and is never satisfied with the status quo.
• Creates a learning environment and open to suggestions.
• Embraces the ideas of others, nurtures innovation and manages innovation to reality.

CRM Campaign Operations Project Manager Qualifications:

• 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience.
• Minimum of 3 years of hands-on work experience in client service, account or response management discipline.
• Digital marketing or interactive agency experience is a plus.
• Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.
• Excellent written, verbal, and interpersonal communication skills to effectively work with team members.
• Analytical ability to identify optimization opportunities and program related issues.
• Enthusiastic, solution-oriented attitude in accepting work/new challenges.
• Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook.
• Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving.
• In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica.
• Experience implementing CRM best practices.
• Proven track record of launching successful email campaigns and/or consumer programs.
• Bachelor’s degree in business or marketing or equivalent experience.