Information Technology Jobs in Gillem Enclave

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 1

Location: United States; Atlanta

Experience: Associate Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 1, resolves customer-reported technical issues of moderate complexity and supports the continuity of customer operations. This role demonstrates growing technical proficiency, effective customer communication, and increasing ownership of support cases through resolution. The Support Engineer contributes to team knowledge, follows established processes, and continues to build depth in supported products and technologies.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Customer Engagement & Support

• 
  
• Serves as a technical point of contact for customers, engaging via calls and written communication to diagnose issues and provide timely support.
  
• Responds to customer inquiries within defined SLAs, prioritizing cases based on impact and severity with guidance as needed.
  
• Communicates technical information clearly and professionally, adapting explanations to customer technical proficiency.
  
• Provides accurate and timely case updates in alignment with incident severity and communication standards.
  
• Assists customers with product usage, configuration guidance, and best practices to reduce repeat issues.
  

Case Ownership & Management

• 
  
• Manages assigned support cases through resolution with appropriate guidance and escalation.
  
• Maintains accurate, clear, and technically appropriate case documentation in the support CRM system.
  
• Produces case summaries outlining troubleshooting steps and resolutions to support knowledge sharing.
  
• Collaborates with peers and participates in SWARM models to resolve more complex or escalated issues.
  
• Performs log review and configuration analysis to support root cause identification.
  

Technical Problem Solving & Analysis

• 
  
• Uses lab environments and internal tools to reproduce issues, validate findings, and test solutions under guidance.
  
• Troubleshoots the majority of assigned cases using documentation, established procedures, and peer support.
  
• Identifies patterns in recurring issues and raises observations to senior team members for review.
  
• Contributes to internal knowledge base articles and documentation to improve support efficiency.
  
• Shares learnings and troubleshooting approaches with the team to build collective knowledge.
  

Product & Domain Knowledge

• 
  
• Demonstrates working knowledge of supported products and underlying technologies.
  
• Resolves routine and moderately complex technical issues within assigned product areas.
  
• Applies product knowledge to evaluate customer environments and configurations with guidance.
  
• Supports customers with standard deployment, configuration, and operational recommendations.
  
• Continues to develop technical expertise through hands-on experience, training, and peer collaboration.
  

Escalation & Incident Support

• 
  
• Follows established escalation procedures to ensure timely resolution and appropriate visibility.
  
• Partners with senior engineers and SWARM teams on complex cases and higher-impact incidents.
  
• Assists in building and maintaining lab environments as needed to support issue diagnosis.
  

Collaboration & Continuous Improvement

• 
  
• Participates in team knowledge-sharing sessions and enablement activities.
  
• Provides feedback on tools, documentation, and processes to improve support effectiveness.
  
• Collaborates with cross-functional teams as needed to support customer outcomes.
  
• Supports ongoing initiatives to improve workflows, consistency, and customer experience.
  

Minimum Qualifications, Education, and Skills

• 
  
• Bachelor's degree or equivalent practical experience.
  
• 1-3 years of technical support or engineering experience in a customer-facing environment.
  
• Ability to manage multiple support cases with guidance while maintaining service quality.
  
• Strong written and verbal customer communication skills.
  
• Demonstrated commitment to customer satisfaction and continuous learning.
  
• Experience with log analysis and troubleshooting fundamentals.
  
• Working knowledge of database fundamentals, including basic SQL queries.
  
• Familiarity with Linux operating systems and Windows Server environments. #LI-NA1
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Role: Cyber Security Architect – Linux, Ansible & Terraform

Location: Silver Spring, MD , DC, Techwood, ATL – Onsite

Job Responsibilities / Typical Day in the Role

• Implement design reviews to evaluate security controls

• Identify and communicate opportunities to enhance the security posture of WBD

• Build and / or manage enterprise security platforms effectively

• Communicate effectively across all levels of management to articulate WBD security goals and vision.

• Identify and communicate opportunities to enhance the security posture of WBD

• Build and / or manage enterprise security platforms effectively (SAAS, on premise or in Cloud)

• Communicate effectively across all levels of management to articulate WBD security goals and vision.

• Have a team player mentality; strive to contribute to team cohesion however can work independently if the need arises

• Plan, design, engineer and implement security-related technologies

• Understanding technical security issues, their implications within WBD business units and able to effectively communicate them to management and other business leaders.

• Configure, troubleshoot, and maintain security infrastructure – including software and hardware in cloud environments, as well as on-premises.

• Conduct security audits and assessments to regularly determine the effectiveness of security platforms and identify areas of improvement.

• Host and operating systems hardening, auditing, monitoring and logging with appropriate security controls and best practices while meeting security best practices and business goals

• Research and explore emerging security technologies and determine their appropriate use within the company.

• Prepare, document, and create standard operating procedures and protocols.

• Crosstrain and mentor other team members as needed

Must Have Skills / Requirements

1) Implementing advanced cyber security technology in a complex environment

a. 5+ years of experience; Hands-on experience in security engineering, hands-on experience in building, designing, and maintaining enterprise security tools.

2) Scripting experience (using Python, Go, or other equivalent languages)

a. 5+ years of experience.

3) Hands-on Experience with automation technologies

a. 3+ Years of experience; Terraform, Ansible, CloudFormation, etc.

4) Linux Experience.

a. 5+ years of experience; Ability to construct and maintain complex network infrastructures.

Technology requirements:

• Engineer and administer security platforms including SIEM/SOAR systems, endpoint detection and response, vulnerability management, anomaly detection, and cloud analysis.

• Experience in managing the Brinqa vulnerability management platform and experience with Groovy programming language

• Must have 5+ years of scripting experience (using Python or other equivalent languages)

• Hands-on Experience in public cloud infrastructures like AWS (Amazon Web Services)

Nice to Have Skills / Preferred Requirements

1) Security and Cloud certifications are a plus. (CISSP, Splunk Admin, AWS Solution architect).

2) Media/entertainment or distributed global network experience.

Soft Skills

1) Hands-on technical experience with networking and computing system architectures, specifically, the security aspects thereof.

2) Thorough understanding of information security principles, techniques, principles, policy frameworks, and best practices

3) Hands-on technical experience with compliance and regulatory frameworks and how they affect architecture designs and review

Role: Linux Systems Engineer

Location: Atlanta/Dallas (Day1 Onsite)

Job Type: Full-time

Job Description: We are seeking a highly skilled Linux Systems Engineer with expertise in storage management, clustering technologies, operating diagnostics, and automation scripting. The ideal candidate will have hands-on experience with enterprise-grade Linux environments, particularly RHEL, and will be responsible for maintaining, optimizing, and expanding mission-critical system

Key Responsibilities

• Storage Management
• Administer and expand XFS and EXT4 file systems.
• Manage attached network storage solutions including Unity, PowerFlex, and NFS/CIFS (Samba).
• Ensure high availability and performance of storage systems.
• Clustering & High Availability
• Configure and maintain Oracle RAC clusters.
• Implement and support RHEL Clustering/Pacemaker solutions.
• Troubleshoot and optimize cluster performance and failover mechanisms.
• Operating System Diagnostics
• Analyze and interpret OS logs for proactive issue resolution.
• Utilize OS Watcher and SOS Reports for system health monitoring.
• Perform network and system diagnostics using tools such as nmap and glance.
• Automation & Scripting
• Develop and maintain automation scripts using Ansible, Bash, and Python.
• Streamline system administration tasks and improve operational efficiency.
• Cross-Platform Knowledge (Preferred)
• Familiarity with HUPU systems.
• Secondary knowledge of AIX environments (not a priority but advantageous).

Qualifications

• Strong background in Linux system administration (RHEL preferred).
• Proven experience with enterprise storage solutions and file system management.
• Hands-on expertise in clustering technologies and high availability systems.
• Proficiency in diagnostic tools and performance monitoring.
• Solid scripting skills in Ansible, Bash, and Python.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication and documentation skills.

Preferred Experience

• Exposure to HUPU systems.
• Working knowledge of AIX operating systems.
• Experience in large-scale enterprise environments.

Role Benefits

• Opportunity to work on mission-critical enterprise systems.
• Exposure to cutting-edge storage and clustering technologies.
• Collaborative environment with cross-functional teams.
• Professional growth in Linux systems engineering and automation

SAP HCM Solution Architect (SuccessFactors / S/4HANA)

Location: Atlanta, GA

Type: Contract

3 days per week on site in downtown, Atlanta - (2 days remote)

We're looking for an experienced SAP HCM Solution Architect to help lead the design and delivery of a modern HR technology landscape. This role will play a key part in shaping how HR systems evolve, supporting a broader digital transformation across the organization.

You'll be working at the intersection of HR, IT, and business leadership, helping define scalable, secure, and future-ready solutions across SuccessFactors and S/4HANA.

This is a great opportunity for someone who understands both the big picture of HR transformation and the technical details required to make it successful.

What You'll Be Doing

• Lead the end-to-end architecture and design of SAP HCM solutions, with a focus on SuccessFactors Employee Central and S/4HANA (Core HR / Payroll)
• Define and drive the HR technology roadmap, ensuring alignment with business strategy and HR operating models
• Design and oversee integration strategies using SAP BTP, CPI, and other tools to connect HR, Finance, and third-party systems
• Establish and maintain security frameworks, including Role-Based Permissions (RBP), ensuring compliance with GDPR, SOX, and other standards
• Guide decisions around custom development vs. Clean Core principles to reduce technical debt and support long-term scalability
• Act as a key partner to HR leaders, IT teams, and executive stakeholders, translating business needs into technical solutions
• Support and lead HR transformation initiatives, ensuring technology enables future-state processes and organizational change

What We're Looking For

• 6+ years of experience in SAP HCM / SuccessFactors
• Strong hands-on experience with SuccessFactors Employee Central
• Experience with SAP S/4HANA Payroll and payroll-to-FI integration
• Proven experience designing secure, enterprise-level HCM integrations
• Solid understanding of HR data models, security roles, and compliance frameworks
• Experience working in complex, regulated environments
• Strong communication skills with the ability to engage both technical and non-technical stakeholders

Nice to Have

• Experience with SAP BTP / CPI integrations
• Exposure to global HR transformations or multi-country deployments

We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.

As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.

At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.

Location: Atlanta (Hybrid)/US (remote)

What You’ll Do

As our Sales Representative, you’ll be on the front lines driving our growth:

• Prospect, pitch, and close deals for our AI technology solution such as our chatbot
• Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
• Represent Commercient at meetings, demos, and events across the US
• Gather insights from the market to help shape our product and sales strategy
• Hit and exceed sales targets while growing your career in a fast-moving company
• Travel to several conferences per year in the US

Who You Are

• Sales hunter with a passion for building relationships and closing deals
• Energetic, ambitious, and motivated by results
• AI enthusiast who likes to learn about AI and stays current with the trends
• Comfortable meeting clients and thriving in a dynamic, less-structured environment
• Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
• 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
• Familiarity with Salesforce, HubSpot, or ERP ecosystems
• Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
• Consultative, high-EQ selling style with technical curiosity
• Comfortable engaging at C-level and VP-level
• Self-starter with strong pipeline discipline and storytelling ability
• Excited about shaping a next-generation AI sales motion
• Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
• Comfortable working independently in a remote team environment
• Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.

Not for you if: you dislike rejection or ambitious goals.

Why Join Us?

• Be a key player in our expansion — your impact is direct and visible
• Work closely with founders and an international team
• Learn and grow in a tech-driven, fast-moving environment
• We have an engaging, collaborative culture focused on succeeding together

Compensation & Perks

• Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
• Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
• Comprehensive Benefits Package
• 401k program with generous company match
• PTO
• Hybrid role based in Atlanta, GA with fully remote option for US-based candidates

About Commercient

Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.

Why Work With Us

• Work remotely with a diverse, supportive, and fun global team
• Be part of an innovative company that embraces cutting-edge technology
• Enjoy learning and development opportunities to grow your career
• Flexible work-life balance and an environment where ideas thrive

Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.

Immediate need for a talented Risk Analyst. This is a 12+months contract opportunity with long-term potential and is located in Atlanta, GA(Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-07770

Pay Range: $30 - $31/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Investigative Resolution: Manage 50+ complex inbound inquiries daily, performing deep-dive investigations into merchant accounts to resolve fraud alerts and financial discrepancies.
• Risk Mitigation & Decisioning: Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends.
• High-Stakes De-escalation: Serve as a calm, empathetic voice for merchants facing stressful financial holds, turning difficult conversations into professional, resolution-based experiences.
• Strategic Documentation: Maintain meticulous records of investigations and actions taken, ensuring all steps meet internal Standard Operating Procedures (SOPs).
• Continuous Improvement: Collaborate with cross-functional teams to report new fraud trends and suggest optimizations for our risk detection tools.
• This role will be a collections focused role vs. the fraud focus for the last contact center class.
• Supporting customers and making payment arrangements, payment plans, adjusting payment types, etc.
• Chargeback experience is a plus.
• Work shifts: between 8am-8pm ET - (SAT-WED) or (MON-FRI) or (SUN-THU)

Key Requirements and Technology Experience:

• 2+ years of experience in a call center setting, focused on areas such as financial risk management, fraud prevention, payments/merchant service processing, banking operations, or fintech.
• Strong commitment to customer service and customer empathy.
• Demonstrated efficiency and a strong work ethic when handling inbound phone queues.
• Excellent prioritization skills to meet Service Level Agreements (SLAs) and performance metrics.
• Exceptional analytical and critical thinking abilities, with a keen eye for detail.
• Strong organizational skills, capable of managing multiple tasks simultaneously.
• High integrity and ethical standards in all work performance.
• Effective collaboration and teamwork skills.
• Eagerness to learn and adapt to new technologies and processes.
• Ability to efficiently navigate multiple systems and tools while assisting merchants in real-time.
• Proficiency with G-Suite and other relevant software applications-Experience with Salesforce, LexisNexis, or specialized Fraud platforms.
• Education: A bachelor’s degree in finance, Accounting, Criminal Justice, or Risk Management is highly preferred.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

We’re seeking an Infrastructure‑focused Project Manager to lead a targeted initiative to upgrade end‑of‑life technologies, specifically Windows Server 2016 and SQL Server 2016. The role oversees planning, execution, cross‑team coordination, and delivery of upgrades to supported, secure server platforms.

Key Responsibilities

• Manage end‑to‑end project planning and execution for upgrading Windows Server 2016 and SQL Server 2016 environments.
• Build and manage project schedules, milestones, resource plans, risks, and reporting.
• Coordinate work across DBA teams, system administrators, infrastructure engineers, application owners, and security teams.
• Facilitate environment assessments, application dependency checks, remediation plans, testing, and cutover activities.
• Ensure compliance with change‑management, security, and operational standards.
• Communicate clear, consistent project updates to technical teams and leadership.

Qualifications

• 3–5+ years of IT project management experience with a focus on infrastructure or data‑center initiatives.
• Proven experience managing server upgrades, including OS and SQL/database migrations.
• Strong working knowledge of Windows Server 2016, SQL Server 2016, and related upgrade paths.
• Excellent communication, coordination, and stakeholder‑management skills.
• PMP, ITIL, or similar certifications preferred.

Baer is looking for SAP S4 OTC Pricing & Promotions Architect for a 6+ month project located in Atlanta, GA.

Title: SAP S4 OTC Pricing & Promotions Architect

Location: Hybrid – Atlanta, GA (onsite 3 days/week)

Duration: 6 months

Rate: All-Inclusive

Alignment: W2 or C2C

Overview

As a SAP S4 OTC Pricing & Promotions Architect, you will help design and deliver technology solutions that support pricing and promotional strategies. You will work closely with business, product, and engineering teams to turn business goals into clear product requirements and scalable solutions.

Description

• Act as a subject matter expert for Pricing & Promotions solutions and support both business and technical teams.
• Help design and implement next-generation pricing and rebate capabilities in collaboration with business stakeholders, vendors, and partners.
• Manage and deliver work from the product backlog, including features, enhancements, incidents, and change requests.
• Convert business needs into clear user stories, designs, and technical documentation.
• Support the full product lifecycle including design, development, testing, deployment, training, and post-launch support.
• Collaborate with cross-functional teams to deliver solutions that meet business needs.
• Promote Agile and SDLC best practices while working closely with scrum teams and engineering partners.
• Ensure solutions align with security standards, architecture principles, and modern data practices.
• Track performance metrics such as service levels, incidents, and delivery efficiency, and continuously improve processes.
• Build strong relationships with stakeholders to ensure solutions deliver real business value.

Requirements

• 5+ years of experience with SAP S4HANA or external Pricing & Promotions solutions.
• Strong knowledge of Pricing & Promotions processes such as waterfall pricing and promotional pricing.
• Experience with the Order-to-Cash (O2C) lifecycle in SAP S/4HANA.
• Hands-on experience with: SAP configuration and solution design, Pricing configuration and Integration with Accounts Receivable
• Deployments or new location setup
• Experience supporting production systems and business-critical applications.
• Ability to lead small teams (2–5 members) and deliver results in fast-paced environments.

Preferred Skills

• Experience with SAP CRM and TPM promotions management
• Knowledge of DSD handheld delivery processing
• Experience with third-party pricing and promotions platforms
• Bachelor’s degree or equivalent

Company Overview:

Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions.

Baer is an equal opportunity employer including disability/veteran.

ALL OPEN JOBS

Role: Product Manager III

Location: Atlanta, GA (Hybrid)

Duration: 6 months

Required industry Exp: Media or Entertainment

Job Responsibilities / Typical Day in the Role

• Define and articulate a clear product vision and strategy that aligns with business objectives.

• Develop and maintain a detailed product roadmap outlining key features and timelines.

• Translate customer needs and requirements into comprehensive product specifications.

• Work closely with engineering and design teams to ensure that requirements are clear and achievable.

• Author use cases and user stories; work closely with engineering leads to prioritize features and enhancements.

• Effectively communicate the product strategy and roadmap to stakeholders.

• Oversee the development teams to ensure the delivery of high-quality software solutions that meet business needs.

• Define and oversee the testing process to guarantee products are defect-free before User Acceptance Testing.

• Facilitate the User Acceptance Testing process, including the development of rollout plans and procedures.

• Present to steering committees or project sponsors.

• Develop, track, and manage project plans, timelines, and scope.

Must Have Skills / Requirements

1) 5-10 years of experience in Product Management.

2) Proven experience in software Product Management with strong analytical and problem-solving skills.

3) Experience delivering technology and business application solutions in large-scale, multi-platform systems environments including all phases of product lifecycle: planning, design, development, and implementation.

4) Experience with Agile/Scrum and the ability to lead these ceremonies.

5) Strong people management and team-building skills.

6) Proven ability to quickly learn business processes and collaborate effectively with business partners at various levels within the organization.

7) Strong ability to assess risk and apply management principles to technology applications/products and business functions.

Soft Skills

• Excellent written and verbal communication skills

• Strong people management and team-building skills

• Demonstrated flexibility and adaptability in exercising judgment in a dynamic environment while managing competing priorities

• Ability to maintain confidentiality of information related to the company and its employees

• Must be organized, thorough and able to efficiently multi-task Education / Certifications

• A bachelor’s degree in a technical field such as computer science, computer engineering, or related field (an MBA or other advanced degrees are preferred).