Information Technology Jobs in Ferguson, MO
319 positions found — Page 22
Kelly is hiring a Quality Technician for one of our clients in Affton, MO
- 12 Hr Rotating shifts 2-2-3 rotating format
- night shift: 6:30 PM – 7 AM
- All employees train on day shift, usually about 4 weeks on days
- Pay: $23.00 plus $1.50 shift differential.
- Temp to hire
Overview: Doing basic analytical testing like moisture, fat analysis, particle size, colorimetry, etc. Also will send out samples for additional lab testing. Preoperational inspection of manufacturing lines, overseeing allergen change over inspections and swabbing. This site works with confectionary products – chocolates, pralines, bakery, etc. Ramping up some raw material testing, in addition to in process and finished good testing. Holding and releasing products. Environmental Monitoring, air & water monitoring.
Job Overview: This position is responsible for laboratory operations regarding product testing, internal audits, and monitoring production quality. This person has developed skills in monitoring quality systems and laboratory related duties. QA personnel are responsible for disposition of products; this includes approval of products, packaging material, labels, as well as the hold and release of inventory. The QA laboratory technician plays a role in ensuring all products meet Food Safety and Food Quality requirements.
Qualifications:
- Degree in the sciences preferred. College coursework even if someone doesn't have a degree
- 2-3 years GMP regulated lab experience, ideally in food manufacturing
- GMP experience required, needs to know how to partner with manufacturing operations, knowing how to identify non-conformances/deviations, and how to communicate/escalate those
- Requires some experience with environmental monitoring and/or swabbing for manufacturing environment
- Requires some analytical lab testing experience in a manufacturing environment
- Prefer experience with sensory analysis of food products
- Prefer experience with preoperational inspection in a manufacturing environment
- Confectionary experience is a plus
As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you’ll be a part of bringing humanity to business.
#ExperienceTTEC What You’ll be Doing Reporting to the Technology, Media, & Communications (TMC) Portfolio Leader, this experienced executive will lead a specialized client portfolio across technology clients representing the TTEC Engage solution set.
The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.
As a client success executive, you should stay up to date on market trends impacting your clients’ industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.
To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.
You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.
During a Typical Day, You’ll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.
Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.
Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients’ business needs and market trends.
Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.
Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.
Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.
What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level technology industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.
Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.
A problem solver with demonstrated success influencing, managing and being part of matrix organizations.
Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one’s vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
Remote working/work at home options are available for this role.
Company
Avatara was founded to create game-changing service and technology platforms to solve the problems ofincreasing cost, complexity, and compliance - The Three C’s of IT - that businesses experience with traditional approaches to IT. In fact, what makes Avatara truly unique is the ability to bring “big enterprise” solutions to small and medium businesses quickly and affordably with no upfront cost and delivered at a per user, per month fee.
For decades, businesses have struggled with establishing, integrating, and maintaining technology based on fragmented and outdated IT models that have become increasingly complex, costly, and less secure. Avatara simplifies information technology and systems. We offer a fully managed, all-inclusive platform that meets industry security and compliance standards while eliminating the time, cost, and risks associated with legacy IT approaches. Today, Avatara is the only provider delivering comprehensive, secure Information Technology as a Utility. With the Avatara Platform, businesses no longer need to acquire, build, and maintain IT to run their business.
Since the 2005 delivery of Avatara PlatformSM, users from businesses across all major industry segments have experienced the Avatara advantage. Avatara’s unique approach to IT frees businesses from the burden of infrastructure, software, information management, and support and allows them to rethink how they acquire, manage, and evolve their IT environment.
People
We have mountain bikers, motorcycle riders, runners, musicians, video game heroes, movie buffs, social butterflies, and so many other walks of life. We have family people, dog people, happy people…you will find a friend here!
About the Role
Avatara is seeking to add experienced, self-motivated Inside Sales Account Executives to our team. We are in search of salespeople who know that making a sale is about being an advisor – helping the client find the right solution for their increasingly demanding IT needs spanning business value creation, end-user performance and productivity, scalability and cost savings, and compliance.
These positions are for full-time roles at our headquarters in St. Louis, MO and the NJ/NY metro area.
- This is not simply a transactional sales position - You will be expected to build relationships and become a trusted advisor to your potential clients.
- This is not an unsupported role - You will have the backing of an organization dedicated to helping you make the deal and a support team committed to making your clients happy - especially after the sale is complete.
- This not an island role - Other team members will seek you out for insight, counsel, and leverage. You seek to win as well as to help others around you - because you know that when the team wins, we all win.
- This is a critical organizational role – You will have the exciting opportunity to help drive growth and shape the future of Avatara Platform adoption in leading industry segments such as aerospace and defense, manufacturing, engineering, healthcare, legal, and banking.
Are you?
- Consultative – You would rather build relationships, dig in with the client, and get excited about the opportunity to solve their needs and challenges.
- Motivated by a big payoff – We are talking uncapped opportunity, income, and personal growth.
- Business savvy - Maybe you have had your own business or have the spirit of an entrepreneur. Either way you have the heart of a business owner and know how to get to the heart of other business owners and leaders.
- Good with people – You are able to take on an advisory role with the business owner or C-suite in a professional, persuasive, and transformative manner.
- Well connected – You are personally invested in growing a network of relationships who can help expand and influence your sales pipeline.
- A closer – You are skilled and creative and know how to get deals over the finish line.
What you will do
- Identify and develop opportunities within small and midsize business segments – including articulating Avatara’s value proposition up and down the organization.
- Actively drive inside sales calls to deliver closed business.
- Attain daily inside sales activity metrics – outbound calls, emails, decision maker contacts, and qualified leads.
- Engage opportunities virtually and persuade clients on how Avatara solutions can solve their challenges.
- Engage and expand your personal network to develop and reinforce influential relationships throughout the sales cycle.
- Maintain an in-depth knowledge and understanding of existing and developing technologies as it relates to information technology and systems, while understanding and identifying targeted opportunities for customers.
- Manage time efficiently, meet personal goals, and work effectively with other members of the Sales, Marketing, and Product teams.
- Maintain a robust sales pipeline and related territory target lists in the company CRM.
- Work with partners to extend reach and drive adoption.
- Limited travel.
- Close deals – including forecasting predictably and hitting sales targets.
What's in it for you?
- Competitive base salary commensurate with experience and geographic location
- Commission/incentive plan including performance escalators and uncapped income potential
- PTO, paid holidays, and full benefits (health, vision, dental, and retirement benefits)
- Executive, Marketing, Support, and Loyalty teams at the ready to help bring in potential clients, as well as help you complete the deal
- Resources to bring current and potential clients together
- Flexible work environment
- A company culture that is highly focused on helping clients succeed
Skills and Requirements
The following are preferred for eligibility:
- Bachelor’s degree in marketing, business, or related field
- 3+ years of quota carrying sales experience – prospecting and selling
- A proven track record of landing 5+ new logos each year and demonstrated ability to execute a sales process
- A proven track record of building strong business relationships within all levels of the client organization
- Strong ability to persuade and sell unbudgeted solutions
- Experience selling through a channel led motion a plus
- Experience with sales CRM tools such as Salesforce or similar software
- Relevant knowledge and experience spanning Cloud/SaaS, applications, infrastructure, networks, security, data management, compliance, outsourcing, etc.
- Ability to work in a fast-paced and self-directed entrepreneurial environment
- Strong success in managing your time and prioritizing tasks to accomplish goals
- Ability to work as a self-starter, independently, and in team environments
- Strong presentation skills in face-to-face and virtual environments
- Strong listening, communication, and problem-solving skills
- Strong attention to detail
Other Perks
- A culture that supports work-life balance
- A tremendous opportunity to gain exposure to advanced technology, disruptive approaches to business services, and things that matter
- A new vibrant headquarters just a few short steps from Busch Stadium - the home of the St. Louis Cardinals.
Does this sound like a good fit? If so, we’d love to hear from you.
Job Title: Sales Executive
Location: St. Louis, MO
Type: Full-Time Direct Hire W2
About Yash Technologies
YASH Technologies is a leading global technology services and solutions provider, helping organizations reimagine operating models, enhance competitiveness, optimize costs, and drive business transformation. With nearly three decades of experience and a strong “glocal” approach, YASH combines deep local engagement with a world?€'class portfolio of services, solutions, and products. We are trusted by numerous Fortune 500 clients worldwide. With 8,000+ employees across 43 global campuses in North America, Europe, APAC and MEA, YASH offers a dynamic environment where innovation, collaboration, and authenticity drive success. Recognized as a Great Place to Work for 11 years, YASH empowers professionals to lead smarter, aim higher, and transform businesses through technology.
Key Responsibilities:
Prospecting and Lead Generation:
- Identify potential clients and generate new business leads through various channels, including cold calling, email marketing, networking events, and social media platforms.
- Conduct research on industry trends and competitive analysis to identify potential opportunities.
Sales Support:
- Assist senior sales executives in the sales process by preparing proposals, presentations, and sales collaterals.
- Coordinate with the technical team to gather relevant information and create customized solutions for clients.
- Maintain accurate and up-to-date records of all sales activities and opportunities in the CRM system.
Client Relationship Management:
- Build and maintain strong relationships with existing clients to ensure client satisfaction and repeat business.
- Provide excellent customer service by addressing client inquiries, resolving issues, and managing expectations.
- Collaborate with the delivery team to ensure smooth project implementation and client success.
Sales Strategy and Planning:
- Collaborate with the sales team to develop and implement effective sales strategies and plans.
- Stay updated on industry trends, market conditions, and competitor activities.
- Provide feedback and insights to the management team to refine sales strategies and improve overall sales performance.
Sales Reporting and Analysis:
- Prepare regular sales reports and provide accurate sales forecasts to the management team. Analyze sales data and identify trends, opportunities, and areas for improvement.
- Collaborate with the sales team to develop action plans and strategies based on data-driven insights.
Required Skills & Qualifications:
- Bachelor's degree in business administration, Marketing, or a related field.
- Prior experience in sales or business development, preferably in the IT consulting industry with knowledge of IT consulting services, technologies, and industry trends is a plus.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with clients.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Self-motivated and goal-oriented, with a strong drive to achieve targets and exceed expectations.
- Experience in using CRM software and other sales tools is a plus.
Compensation for this role includes a competitive base salary, performance-linked incentives, and long-term growth opportunities, along with a comprehensive benefits package aligned to local market practices.
Elevated.
As a Service Delivery Manager working in Charlotte, NC you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand? In this role, you’ll support and motivate your team to make sure they’re on track to meet client goals.
You’ll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call.
You’re an instrumental part in creating and maintaining a positive work environment for your team, ensuring we meet client requests and needs and acknowledge a job well done.
You’ll report to the Director Service Delivery We’re looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You’ll Improve the key success metrics associated with goals.
These include: Customer Satisfaction Score Service Level Goals Quality Goals Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects Bring your time management and organizational skills to manage multiple, complex, on‐going tasks and projects while monitoring absence and attendance of your team What You Bring to the Role Minimum 1 year call center or equivalent work experience Continuously promote a performance-driven culture and always work towards reaching for amazing Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks Consistently mentor and inspire others Customer focused mindset Understanding, interpreting, and manipulating data for reporting What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...
all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you Compensation The Anticipated salary range for this position is $63,000
- $65,000/annual.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy.
That’s all we do.
Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
About Us
Clayco is a full-service, turnkey real estate, architecture, engineering, design-build and construction firm. With $7.6 billion in revenue for 2024, Clayco is one of the nation’s largest privately-owned real estate, architecture, engineering, design-build and construction firms. We provide fast-track, efficient solutions for clients across North America, delivering projects with speed, innovation, and integrity.
The Role We Want You For
We are seeking an Application Portfolio Owner to join our Information Technology (IT) team. In this role, you will manage a portfolio of applications that support Construction Project Operations. You will collaborate with stakeholders, optimize application performance, and ensure that our technology portfolio delivers maximum value to the organization. Reporting to the Application Portfolio Manager, you will serve as the bridge between technical teams and business units, aligning technology with Clayco’s strategic objectives.
The Specifics of the Role
Portfolio Management
- Own the Operations application portfolio supporting departments such as Project Management, Scheduling, Safety, Quality, Estimating/Preconstruction, Prequalification, Subcontractor Management, and Workforce Planning.
- Make lifecycle decisions (invest, replace, sustain, retire) to reduce redundancies and optimize total cost of ownership.
- Maintain an accurate CMDB/system-of-record, data dictionaries, and role/permission models.
- Develop and maintain a roadmap and backlog for updates, enhancements, and integrations.
- Maintain a strong understanding of data creation, usage, and flows upstream/downstream.
- Monitor license usage and performance to optimize efficiency.
- Major systems supported include Procore, PMWeb, P6, DEstimator, Clearstory, and BridgIT
Stakeholder Collaboration
- Serve as the primary point of contact for business units regarding application needs.
- Collaborate across teams to understand workflows, challenges, and opportunities.
- Translate business needs into actionable technical requirements.
- Adhere to requirements intake processes and document clearly for technical teams.
Performance and Reliability
- Ensure applications perform optimally with minimal downtime.
- Coordinate with vendors and technical teams to address performance, patches, and updates.
- Monitor KPIs and SLAs to ensure compliance with performance benchmarks.
Continuous Improvement
- Identify process improvements and new feature opportunities within the portfolio.
- Stay current on industry trends and best practices.
- Invest in understanding Clayco’s business processes, pain points, and opportunities.
- Collaborate with Application Managers and Support Engineers to evaluate enhancements.
Governance and Compliance
- Ensure applications comply with organizational policies and regulatory standards.
- Support development and enforcement of governance practices.
- Partner with cybersecurity teams to identify and mitigate risks.
Reporting and Communication
- Provide regular updates on portfolio performance, project status, and risks.
- Deliver reports on ROI, usage trends, and stakeholder satisfaction.
- Communicate changes, updates, and issues to stakeholders effectively.
Requirements
- Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
- 5+ years in IT, application management, or related roles.
- Construction industry experience required.
- Hands-on experience with Procore, PMWeb, Primavera P6, DEstimator, BridgIT, Clearstory (or equivalents).
- Understanding of integration patterns, data modeling/lineage, and BI/reporting.
- Strong facilitation and communication skills, with comfort working across all levels of the organization (superintendents, PMs, estimators, schedulers, safety/quality teams, and executives).
- Ability to prioritize and manage multiple deadlines.
Some Things You Should Know
- No other builder can offer the collaborative design-build approach that Clayco does.
- We work on creative, complex, award-winning, high-profile jobs.
- The pace is fast!
Why Clayco?
- 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
- 2025 ENR Midwest – Midwest Contractor (#1).
- 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
- 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
- 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).
Benefits
- Discretionary Annual Bonus: Subject to company and individual performance.
- Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
- The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
Why Us?
At Par Health, we believe great healthcare is built on getting the essentials right. We’re looking for passionate, talented individuals who share our commitment to improving lives. With 4,000+ team members worldwide, we lead with pride and purpose—prioritizing quality and safety while fostering a culture of continuous improvement, accountability, and teamwork. Elevating the Essentials isn’t just our tagline, it’s the higher standard we live by every day.
Job Description Summary
Reporting to the Head of Internal Audit and Internal Controls (IA/IC), this role will support in providing assurance to the Audit Committee in through developing and executing a risk-based annual audit plan focused on the company's strategic risk and compliance with regulations and Company policies. The position also has exposure to SOX 404 compliance efforts, the general internal control framework, and working with external auditors. The role includes facilitating, maintaining, and managing audits and client relationships within the Organization as well as performing independent SOX testing. The position will have responsibility for a broad range of audit types (e.g., Financial, Compliance, Commercial, Operational, and Information Technology). Additionally, the position will serve as the primary contact and lead for all forensic investigations managed by Internal Audit.
Job Description
Primary responsibilities:
- Management and execution of Financial, Compliance, Commercial, Operational, and IT audits, and SOX testing
- Leads forensic investigations/audits
- Co-develops the annual risk-based audit plan for Audit Committee approval
- Co-develops the annual risk-based SOX 404 Testing Plan
- Defining the department’s data analytics strategy and developing analytics capabilities within the annual audit plan
- Designated power user for the IA department’s systems and tools, including but not limited to 1) data analysis software and 2) AlignGRC, an internal audit management solution.
This position interacts with IT, Legal, HR, Compliance, and operational management personnel across the company, as well as Compliance and Finance for forensic and/or continuous audits.
ESSENTIAL FUNCTIONS:
- Assist the Head of IA/IC in developing and executing the scope of audit responsibilities for the Par Health Internal Audit Team. Adjust as necessary to align with Par Health’s business strategies, emerging risks, and the Internal Audit charter, as approved by the Audit Committee.
- Co-develop the annual risk-based audit plan by utilizing IA’s risk assessment methodology, which includes identifying relevant risks, seeking input from leadership, owning the department’s risk assessment model, and generating the annual plan for Audit Committee approval.
- Supports SOX 404 business process and IT activities, including overseeing documentation and testing internal controls over financial reporting (ICFR).
- If applicable, lead/manage an outsourced team in conducting financial, operational, compliance, and IT audits, including audit planning, execution, reviewing audit work papers, and drafting audit reports.
- Responsible for resource management and assisting the audit team in overall audit plan completion.
- Assist with the department’s systems and tools, such as software updates, implementations, troubleshooting issues, and guiding the department in best practices.
- Makes recommendations on utilizing data analysis tools and methodologies to improve efficiency and effectiveness for all internal audits, including best practices in data validation to ensure the reliability of results.
- Manages forensic auditing and leads the interview process to investigate suspected criminal law or corporate policy violations, including theft, fraud, embezzlement, conflicts of interest, collusion, kickbacks, and record falsification.
- Identify and clearly define audit issues and root causes, recommend improved internal controls and processes, and ensure corrective action plans are developed and implemented—present findings to audit leadership and management.
- Remain current on technology advances; attend/join relevant professional organizations (e.g., IIA, ISACA, ACFE), industry conferences, and round tables.
- Promote a zero-tolerance control environment where fraud or non-compliance is unacceptable and difficult to conceal.
QUALIFICATIONS:
To qualify for this highly visible position, candidates must have:
- BA / BS in Accounting or Finance, MBA preferred.
- CPA or CIA is preferred, and CFE is highly desirable.
- Certification in data analysis software is a plus.
- Experience with data visualizations and the ability to summarize complex data from multiple sources.
- Relentless attention to detail with data integrity validation.
- Experience implementing audit analytics with proven results (e.g., identifying suspected fraud, control recommendations to mitigate identified risk, or resulting in the recovery of funds).
- A minimum of six years of experience includes financial or forensic auditing or other relevant finance function experience.
- Other Skills and Competencies: Working knowledge of ERP systems, COSO, and other data analytic / visualization tools.
- Experience with SAP. Knowledge of SAP data tables and relationships is a plus.
- Experience with JDE and Model N is a plus
- “Big 4” or national audit firm experience preferred; other public accounting, internal audit, or forensic investigations experience beneficial.
- Solid understanding of the audit profession and auditing standards, particularly for multi-national companies, as well as SOX 404 compliance requirements
- Unquestionable integrity, objectivity, and independence
- Advanced written and verbal communication skills to effectively and confidentially interact with management, staff, and outside vendors across multiple countries and cultures.
- Exceptional project management skills with the ability to organize and manage multiple priorities
- Highly motivated, positive attitude, and assertive with critical thinking skills
- Able to manage ambiguity, adapt to change, and have solid problem-solving skills
ORGANIZATIONAL RELATIONSHIPS / SCOPE:
Reports to the Head of IA/IC, but will interface with all team members in specific areas such as continuous audit reporting, annual risk assessment / other department improvements, and Audit Committee quality control; will regularly interact with Finance, Compliance, Global Security, Legal, and HR management, commercial and operational management, and occasionally with other key members of senior management.
WORKING CONDITIONS:
Ability to travel approximately 15 - 20%. Travel may fluctuate depending on acquisitions / divestitures and the degree of integration with corporate functions.
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
EEO Statement:
We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Epicor Software Developer’s role is to partner with Epicor system users and IT team members to drive technical solutions. The position is responsible for all phases of the solution lifecycle process, from collecting business requirements through designing, coding, testing, and implementing technical solutions. Experience with Epicor ERP application products is important because Epicor ERP, Epicor Electronic Commerce, DocStar ECM, Quick Ship, and Epicor Data Analytics are all used. The Epicor environment at our company supports multi-plant, custom manufacturing business processes, and experience in a similar business environment is preferred. This position responds daily to requests from the entire company Epicor user community as change requests or issues are reported through the service desk ticketing system.
Duties and Responsibilities:
- Understand overall software applications architecture and how to extract and translate logic from applications for solution analysis.
- Support Epicor with heavy emphasis on C# and SQL, BPM, BAQ, and use of other ICE tools.
- Develop and modify dashboards, BAQ and SSRS reports, report styles and RDD’s.
- Support daily production operations, review completion status of scheduled jobs, identify printing issues as they are reported, and monitor SFTP data interfaces.
- Watch for opportunities to recommend improvements using existing applications and organization best practices.
- Assist with server and Internet Information Services (IIS) administration for website and application pool connectivity.
- Collaborate with Epicor user base to understand their needs and fulfill their requests.
- Other duties as assigned to meet departmental and company objectives.
- Minimum 2 years of dedicated C# and SQL programming support, Epicor experience preferred but not required
- Minimum 2 years of experience with SQL Server database tools
- Prior use of Epicor programming constructs, business rule management structure, ICE tools
- Knowledge of key Epicor modules and bolt-on applications
- Microsoft Office Applications
- Effective interpersonal communication with international co-workers, management, and vendors.
- Willingness to work directly with end users to develop solutions
- Proactively work through service requests with user support as needed.
- Effectively switch between daily support issues and development projects.
- Partner with application super users to successfully complete projects.
- Self-motivation to accomplish objectives and pursue options that will benefit the company.
- Ability to grasp “big picture” details of evolving systems software architecture.
- Ability to sit for extended periods of time
Maxcess is an equal employment opportunity employer. We do not discriminate on the basis of race, religion, sex, disability, age, pregnancy, national origin, sexual orientation, or any other characteristic protected by applicable law. We are committed to diversity and inclusion, and all qualified candidates are encouraged to apply.
This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients.
The Sales Executive will drive new business by acquiring customers and generating revenue within our Retail and Travel vertical.
Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.
The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.
What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC’s services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within retail and/or travel verticals.
Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
As a Senior AV Engineer working in office in Denver, CO, you’ll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What you’ll be doing: You will be responsible for all aspects surrounding the engineering, configuration, installation, maintenance, training, and upgrade of our Global IP-Video Tandberg/Cisco and Web based (Zoom) infrastructure (Operating in 16 different Countries).
US based Teams Room Video systems.
During a Typical Day, You’ll Support and implement all VoIP, IP-Video, Digital Signage, A/V based technologies.
Oversee all installations, repairs and maintenance support of said systems Support of A/V design, project management, vendor management/oversight, Budgeting as it relates to the A/V and video systems.
Provide design/engineering/project leadership on new/upgraded video conferencing, Event Center, NOC projects.
Provide/Lead engineering and technical input to create, maintain, and implement video engineering standards Support/Lead moves, adds, and changes in the system Continuously prioritize activities to ensure video operations are functioning properly and in accordance with standards Provide in-room AV support for all end user and senior executive needs Create various installation, training and job aid documents Performs other duties as requested by manager What You Bring to the Role High School Diploma.
Bachelor’s Degree preferred but can be replaced by experience.
Minimum 3 years’ experience with Video Conferencing/AV integration design, engineering, installation and support, Experience with A/V Platforms: QSC / Qsys environment, Crestron, Extron, Shure, Sennheiser, Mackie, Dante, Running Live Sound, ETC Lighting, DMX, Global Cache, Video Wall processors / RGB Spectrum, IP Cameras Platforms.
Json Programming, Savant, MDM Solutions (Jamf or Workspace 1), MAC, Executive PC support, Linux, and Video Editing a plus Familiarity/Extensive Experience with Web based services such as Zoom, Hangouts, Microsoft Teams, etc.
Experience with large enterprise IP networks and related networking equipment Experience bridging and troubleshooting Teams video conference calls Must possess strong organizational skills and be able to learn and define technical processes and procedures Must be able to plan, provide analysis, design and implement technical solutions Must possess a thorough knowledge of the MS Office suite (i.e.
Outlook, Excel, Visio, etc.
Understand IP-Video and Web based protocols (i.e.
H.323, SIP, etc.) What You Can Expect An annual incentive program Medical, dental, and vision Tax-advantaged healthcare accounts Financial and income protection benefits Paid time off (PTO) and wellness time off Tuition reimbursement and access to thousands of free online courses Visit TTEC Benefits for U.S.
Employees | TTEC for more information.
The anticipated range is $70,000-80,000.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.