Information Technology Jobs in Everett Middlesex County Ma Flexible

2,154 positions found — Page 5

Software Development Engineer I, Embedded Quality
Salary not disclosed
Boston, MA 3 days ago

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

As a Software Development Engineer, you will represent Embedded Quality in the Software organization. You will have a direct impact on the business, advancing the platform for both internal and external customers. You'll be exposed to a large variety of the foundational pieces of the Sonos system - music playback, device-to-device interaction, partner services, and much more. In addition, you'll be tasked with creating a development pipeline with quality at its core. You will be expected to understand the features being built and automate testing of those features. In addition, you will work with a team of industry-leading innovators across many different disciplines such as hardware, product management and user experience. If you love music, solving challenging problems and delivering high-quality products, we want to talk with you!

What You'll Do

  • Develop and improve the team's automated CI/CD release pipeline, with quality as its foundation.

  • Develop automated tests for new software features, especially around partners and control API

  • Monitor, debug, and fix breakages within our automated pipeline.

  • Add and democratize new forms of data and metrics to allow the team to make decisions on where to focus and improve our tests.

  • Be an active participant and engaged part of your Scrum team - you are the voice of both quality and the customer during the development process.

  • Review requirements, behavior specifications, and design documents to begin test development early and uncover issues prior to implementation.

  • Investigate log, track, and triage bugs to determine root cause and establish prioritization.

  • Advocate Software Quality within Sonos

What You'll Need

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria.

Basic Qualifications

  • Bachelor's Degree in Computer Science, Software Engineering or equivalent experience

  • 1-5 years of experience in automation, preferably with embedded systems

  • Demonstrated proficiency writing code for automation with one or more of the following: Python, Javascript, C/C++

  • Experience with version control such as Git, Perforce, etc

  • Knowledge on data instrumentation and telemetry for Software Quality

  • This role requires commuting distance to our main engineering office in Boston. Qualified candidates must be able to be in our office at least once a week. (#LI-Hybrid)

Preferred Qualifications

  • Experience with REST and/or Websocket based APIs

  • Experience with CI/CD build and release pipelines: Github Actions, Jenkins, Azure Pipelines, etc

  • Experience with the following technologies:

    • Embedded, Restful API and Cloud automation testing tools in a B2B model

    • OpenAPI Specifications, Data Telemetry and Code Instrumentation

    • Test Automation Frameworks in Python

    • JIRA

    • Kubernetes and Docker containerization

    • Linux as a development platform

    • Tableau, Kibana, DataDog and other system reliability and quality tracking tools

Visa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

The base pay range for this role based off geographic location is:

$88,000 and $109,800

The specific pay offered will depend on the candidate's geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process.

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

  • Medical, Dental, and Vision Insurance

  • A 401(k) plan with company matching and immediate vesting

  • An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required

  • 80 hours of sick time upon hire, refreshed annually

  • Up to 12 paid holidays per calendar year

  • Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition

  • Company-paid Disability, Life, and AD&D Insurance

  • Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance

  • Mental health benefits to support your holistic well-being

  • A generous employee discount program & Sonos Radio HD - on us!

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.

Not Specified
Premier Support Specialist
Salary not disclosed
Quincy, MA 2 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

Summary of Position:


We are seeking business-oriented, customer service driven professionals to provide high quality service



Duties and Responsibilities:



  • Using excel daily, data entry and data analysis
  • Pulling and reading Customer Service Records (CSRs)
  • Extracting phone numbers from carrier invoices, as well as inventories from CSRs
  • Opening orders for various products, as well as tickets, including disconnects, feature change,
  • DL listing, etc.
  • Assisting with updating customer accounts within various systems as needed
  • Communicating directly with supervisor, teammates, account managers, and other depts. (as
  • applicable) concerning project matters
  • Various call-based projects, including surveying customers/contacts
  • Communicating directly with carriers, account managers and collaborating teams concerning
  • maintenance of services
  • Participating in calls/meetings with internal teammates and carriers
  • Using various internals systems to update project spreadsheets

Required Qualifications:



  • Bachelor's Degree

Preferred Qualifications:



  • Excellent customer service skills
  • Ability to work under pressure
  • Ability to meet deadlines
  • Excellent problem solving skills
  • Ability to work independently as well as in a group
  • Strong multi-tasking and organizational skills
  • Excellent interpersonal and communication skills
Not Specified
Global Strategic Sourcing Manager - Software
Salary not disclosed
Waltham, MA 3 days ago

Our client, a global leader in s technology, is looking for a Global Strategic Sourcing Manager to join their team. This is an excellent opportunity to apply your strategic sourcing expertise in software to support a mission that matters, helping to build a safer future for communities and businesses.


Position Overview


As the Senior Procurement Category Manager for Software, you will be responsible for developing and executing comprehensive sourcing strategies. Your work will directly contribute to the company's success by optimising costs, mitigating risks, and building strong supplier relationships across the software category, including SaaS and other emerging technologies.


Responsibilities


  • Develop and execute sourcing strategies for software and SaaS.
  • Lead complex RFP, RFQ, and other formal sourcing processes.
  • Negotiate favourable commercial terms and contractual conditions.
  • Build and maintain strong relationships with key suppliers.
  • Conduct regular supplier performance and business reviews.
  • Analyse market trends and spend to identify cost savings.
  • Provide expert procurement guidance to internal stakeholders.
  • Present strategies and results confidently to senior leadership.



Requirements

  • Extensive experience in procurement or a similar business role.
  • Demonstrated experience in software strategic sourcing (SaaS, PaaS, IaaS).
  • Proven ability to manage complex, high-value sourcing projects.
  • Exceptional negotiation and analytical skills.
  • Excellent communication, presentation, and interpersonal skills.
  • Experience managing relationships with senior leadership.
  • A Bachelor's degree in a related field is preferred.
  • Legal authorisation to work in the U.S. indefinitely.


Benefits


  • Incentive bonus plans.
  • Medical, dental, and vision benefits.
  • A 401K plan.
  • An employee stock purchase plan.
  • Paid parental and family leave.


Alongside these benefits, you will join a close-knit, global community. The company is focused on helping you do your best work in an inclusive and supportive environment.


How to Apply

For more information about this exciting role and if you meet the criteria, please submit your details without delay to quoting MB/1296999.

Langley Search & Selection ( ) is the leading specialist recruiter in the procurement, supply chain and purchasing field. We manage permanent and interim procurement and supply chain jobs globally for our clients, from large global multinationals to SMEs

Not Specified
Principal Software Engineer
✦ New
Salary not disclosed
Boston, MA 18 hours ago

POSITION TITLE: Principal Software Engineer

REPORTS TO: Director of Engineering

LOCATION: Remote / Hybrid in Boston area


About InSite Health

InSite Health is on a mission to expand access to high-quality behavioral health care for students and families. Our engineering team builds the technology that powers clinical excellence, operational efficiency, and meaningful outcomes across the schools and communities we serve.

We’re looking for a Senior Software Engineer who thrives in a fast-moving environment, enjoys solving complex technical challenges, and wants to impact real-world mental health care delivery.

This is an individual contributor role ideal for someone who loves building robust, scalable systems and collaborating closely across product, clinical, and operational teams.


What You’ll Do

Core Engineering Work

  • Design, build, and deploy scalable, secure, and compliant systems across front-end, back-end, and data layers
  • Development and maintain infrastructure-as-code system (CDK) to enable new features and improve reliability and security.
  • Develop features and technical solutions in partnership with Product and Engineering leadership
  • Debug, monitor, and optimize systems for speed, reliability, and user experience

Systems Design & Integrations

  • Build data pipelines and integrations with EHRs, student information systems, and internal platforms
  • Enhance workflow automation to improve clinical and operational efficiency
  • Implement HIPAA-compliant architecture, access control, and data protections

Cross-Functional Collaboration

  • Work closely with the VP of Product and Director of Engineering
  • Translate technical requirements into scalable solutions that support organizational priorities
  • Provide leadership and mentoring to less experienced developers

You’ll Be Measured On

  • Timely delivery of high-quality product features and system improvements
  • System uptime, data integrity, and security compliance
  • Efficiency improvements from workflow automation
  • Successful integrations across clinical and data systems
  • Satisfaction from internal teams and cross-functional partners

What We’re Looking For Required Qualifications

  • 7+ years of experience building and maintaining data-intensive platforms
  • Strong understanding of system architecture, cloud infrastructure, and API integrations
  • Experience with Agile development and strong operational discipline
  • Excellent communication skills across technical and non-technical groups
  • Experience with React.js and frameworks such as Next.js
  • Fluency in JavaScript (TypeScript preferred) and SQL
  • Experience with AWS (e.g., ECS, Lambda, CloudFormation, Cognito), MongoDB/Amazon DocumentDB, and HIPAA-compliant systems
  • Familiarity with Jest or similar testing frameworks

Preferred Qualifications

  • Experience in healthcare or knowledge of regulatory standards (e.g., HIPAA)
  • Background in EdTech or experience working with school systems
  • Experience with mobile development (e.g., React Native)
  • Prior experience in a startup or high-growth environment

Who You Are

You bring curiosity, ownership, and initiative to your work. You’re comfortable navigating complexity, thinking strategically, and collaborating with diverse teams. You enjoy building systems that people rely on — and you care deeply about getting things right.

Why Join InSite Health?

  • Mission-driven work with direct impact on student mental health
  • Collaborative, supportive engineering culture
  • Opportunity to shape systems from the ground up
  • Flexible remote/hybrid environment
  • If you’re looking for a role where your technical expertise helps improve lives, we’d love to hear from you.
Not Specified
Assistant Project Manager
✦ New
Salary not disclosed
Boston, Massachusetts 17 hours ago

If you are looking for an opportunity to break away from your silo to grow your career while working on high profile Mission Critical Data Centers, we are looking for you.

Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors—including Science & Technology, Mission Critical, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project.

We offer growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as an Assistant Project Manager at our Boston, MA office. (Hybrid schedule - three minute walk from South Station in the Seaport District)

As an Assistant Project Manager, you will be partnering with Project Managers and Engineers on large scale mission critical data center projects. Expand your skillset by shadowing Project Managers while gaining knowledge across multiple disciplines and project oversight.

Responsibilities:

  • Support Project Managers, Engineers, Subcontractors, and field personnel
  • Contract, Scope and Quality management
  • Coordinate deliverables and design reviews
  • Assisting with assembly of project documents, drawings, and coordinating distribution
  • Maintaining files and documentation control for both internal network and client folders.
  • Meet schedules and budgets on projects.

Requirements:

  • 2+ years of related background
  • Bachelor's degree or advanced degree in Project Management, Engineering, Technical field or equivalent experience
  • Client facing communication skills
  • Detail-oriented with ability to prioritize and complete deadline-driven tasks efficiently.
  • Analytical thinker with initiative to learn and adaptive to various client expectations.

Flexible & Hybrid Culture

Compensation range is $80,000 to $100,000 plus benefits commensurate with years of experience, professional licensure and education

At Vanderweil Engineers, we believe our best work is done when flexibility is offered. We know that work/life synergy is crucial to our employees, our flexible and hybrid work style allows team members to have the freedom to be innovative, and drive results their way.

Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority.

We are an equal opportunity employer committed to diversity in the workplace.

If you would like to connect with us for more information, please contact a member of our recruitment team or to learn more about our work culture, please visit .

Not Specified
Sr Software Quality Engineer - Remote
Salary not disclosed
Atlanta, Remote 6 days ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Hema at (63 or Sri at (63 Title: Sr Software Quality Engineer
- Remote Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Description: Summary: The main function of a quality engineer is to research and test the design, functionality and maintenance of products, equipment, systems and processes and develop quality standards.

A typical quality engineer has the ability to read and interpret blueprints, and evaluate product integrity and standards.

Job Responsibilities: Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.

Establishes program to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.

May write training material and conduct training sessions on quality control activities.

May specialize in areas of quality control engineering, such as design, incoming material, process control, product evaluation, product reliability, inventory control, metrology, automated testing, software, research and development, and administrative application.

Skills: Creativity, verbal and written communication skills, analytical and problem solving ability.

Team player and detail oriented.

Basic ability to read and interpret blueprints, technical drawing, schematics and computer-generated reports.

Basic experience with computer applications and software related to engineering field, such as Computer Aided Design (CAD).

Education/Experience: Bachelor's degree in engineering required.

2-4 years experience required.

About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Team Player, computer applications, Computer Aided Design (CAD), Creativity
Remote working/work at home options are available for this role.
Not Specified
Account Executive (B2B SaaS, AI Solutions | Hybrid Atlanta / Remote US)
✦ New
Salary not disclosed

We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.


As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.


At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.


Location: Atlanta (Hybrid)/US (remote)


What You’ll Do

As our Sales Representative, you’ll be on the front lines driving our growth:

  • Prospect, pitch, and close deals for our AI technology solution such as our chatbot
  • Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
  • Represent Commercient at meetings, demos, and events across the US
  • Gather insights from the market to help shape our product and sales strategy
  • Hit and exceed sales targets while growing your career in a fast-moving company
  • Travel to several conferences per year in the US


Who You Are

  • Sales hunter with a passion for building relationships and closing deals
  • Energetic, ambitious, and motivated by results
  • AI enthusiast who likes to learn about AI and stays current with the trends
  • Comfortable meeting clients and thriving in a dynamic, less-structured environment
  • Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
  • 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
  • Familiarity with Salesforce, HubSpot, or ERP ecosystems
  • Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
  • Consultative, high-EQ selling style with technical curiosity
  • Comfortable engaging at C-level and VP-level
  • Self-starter with strong pipeline discipline and storytelling ability
  • Excited about shaping a next-generation AI sales motion
  • Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
  • Comfortable working independently in a remote team environment
  • Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.


Not for you if: you dislike rejection or ambitious goals.


Why Join Us?

  • Be a key player in our expansion — your impact is direct and visible
  • Work closely with founders and an international team
  • Learn and grow in a tech-driven, fast-moving environment
  • We have an engaging, collaborative culture focused on succeeding together


Compensation & Perks

  • Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
  • Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
  • Comprehensive Benefits Package
  • 401k program with generous company match
  • PTO
  • Hybrid role based in Atlanta, GA with fully remote option for US-based candidates


About Commercient

Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.


Why Work With Us

  • Work remotely with a diverse, supportive, and fun global team
  • Be part of an innovative company that embraces cutting-edge technology
  • Enjoy learning and development opportunities to grow your career
  • Flexible work-life balance and an environment where ideas thrive


Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.


Remote working/work at home options are available for this role.
Not Specified
Manhattan Active WMS Tech Analyst Direct Hire Remote 5000
✦ New
Salary not disclosed
Arlington, TX, Remote 18 hours ago

Manhattan Active WMS Tech Analyst Direct Hire Remote


Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.


You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.


What You’ll Do

  • Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
  • Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
  • Create, deploy, monitor, and manage MAWM extension packs using ProActive
  • Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
  • Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
  • Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
  • Collaborate with IT, QA, and business teams on test planning and execution
  • Produce and maintain technical documentation, including:
  • Configuration and extension specifications
  • System architecture diagrams
  • Integration mappings and API documentation
  • Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals

What You Bring

  • Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
  • 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
  • Proven experience deploying and managing MAWM extensions using ProActive
  • Strong expertise in:
  • Manhattan Configuration Tools & Config Director
  • API development and integration (REST, JSON/XML)
  • Postman scripting and testing
  • Experience integrating MAWM via MIF with external systems (ERP, TMS)
  • Solid understanding of warehouse operations and supply chain processes
  • Excellent analytical, problem‑solving, and troubleshooting skills
  • Strong communication skills with the ability to work calmly and effectively under pressure

Nice to Have

  • Experience supporting distribution centers or warehouse environments, especially in:
  • Food & Beverage
  • Pharmaceuticals or other regulated industries

Why This Role

  • 100% remote opportunity (within select states)
  • Direct impact on enterprise‑level warehouse technology
  • Collaborative, cross‑functional environment
  • Opportunity to work deeply with a modern Manhattan Active platform

Remote working/work at home options are available for this role.
Not Specified
Underwriting Consultant - Remote.
✦ New
Salary not disclosed
Franklin, WI, Remote 18 hours ago
Life Insurance Signature / Authority Limits $5M Signature / $7.5M Authority PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

Job Summary Builds relationships with Financial Advisors and internal partners.

Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.

Primary Duties & Responsibilities Field & Client Experience.​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal.Responsible for prescreen inquiries.

Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with occasional guidance, as needed.​Uses advanced UW knowledge and expertise to provide the appropriate level of underwriting skill and mentoring to UWs​.Uses advanced skills to review applications and adheres to underwriting standards.​Solves complex problems and escalations.Advanced level of experience with NM product types and changesModels change agility while maintaining mortality and morbidity expectations.Demonstrates continuous learning through the early adoption of new ways of underwriting.Proficient with Reinsurance programs and able to determine where to best place a case.Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.Provides active case and requirement management and provides customized service with guidance.Demonstrates advanced ability to communicate & negotiate with Field Partners to explain modified or declined decisions & assist in policy placement.Provides advanced financial, medical, and lay underwriting assessments and offers innovative solutions to keep Northwestern Mutual as the choice of our customers.Actively utilizes the most effective means to obtain the necessary information, including Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.)Collaborates with medical directors and technical staff.Responsible for adherence to procedures and regulatory processes​.Understands and meets all quality, service, and production goals​.Partners with Underwriting Support for case management.Cross-Functional leadership.Subject matter expert in product process w/collaboration w/functional partners and participates in projects and department initiatives.Collaborates and designs P3 curriculum with L&D/Tech Team​.

Qualifications A bachelor's degree preferred or demonstrated consistent success in prior Underwriting role as evidence by satisfactory case management and quality review.Minimum of 5 years of underwriting experience.Analytical skills with an established record to make independent decisions on complex cases and apply sound judgment in the application of rules.Excellent written and oral communication skills with the ability to handle confidential information, exercise tact, diplomacy, and resourcefulness.Proficient in computer skills and using various software packages.Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.A high degree of organization and the ability to establish priorities and meet deadlines.Demonstrated strong leadership skills and a high degree of self-motivation and initiative to lead projects or committees.Displays agility to manage multiple tasks​ and adapt in a changing work environment.

#LI-Remote or LI-Hybrid Compensation Range: Pay Range
- Start: $76,650.00 Pay Range
- End: $142,350.00 Geographic Specific Pay Structure: Structure 110: $84,350.00 USD
- $156,650.00 USD Structure 115: $88,130.00 USD
- $163,670.00 USD We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Change Adaptability (NM)
- Advanced, Information Optimization (NM)
- Advanced, Customer Support (NM)
- Advanced, Underwriting Ecosystem (NM)
- Advanced, Customer Centricity (NM)
- Intermediate, Insurance Acumen (NM)
- Advanced, Technology Adaptation (NM)
- Advanced (Inactive), Information Gathering (NM)
- Advanced, Attention to Detail (NM)
- Advanced, Training, Educating & Awareness (NM)
- Intermediate, Adaptive Communication (NM)
- Advanced, Consulting (NM)
- Advanced, Data Application (NM)
- Advanced, Decision Making (NM)
- Advanced, Negotiation & Managing Objection (NM)
- Advanced, Mortality, Morbidity, & Risk Analysis (NM)
- Advanced, Learning Agility (NM)
- Advanced (Inactive), Underwriting Practices (NM)
- Advanced, Reasoning (NM)
- Advanced FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Underwriting Consultant, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
permanent
Life Claims Specialist (NRF) - Remote
✦ New
🏢 Northwestern Mutual
Salary not disclosed
Franklin, WI, Remote 18 hours ago

**This position is open to remote anywhere in the US, however, must be able to work Central Time Zone hours
** What You'll Do Make fair, accurate, timely and quality claims decisions on life insurance claims up to allowable signature limit.

May work on cases exceeding this limit with prior approval and second signatures.

Examines claim information obtained, including, but not limited to, beneficiary data, policy values, and policy status; and analyzes information received during the claim review process, including but not limited to, death certificates, claim forms, assignment forms, divorce decree, estate, and trust documentation.

With empathy, deliver personalized experience for beneficiaries and field members by assisting with educating on settlement options available, which varies by policy type.

Communicate verbally and construct letters and emails to beneficiaries, field members, and third parties in response to inquiries and/or regarding outstanding requirements, claim status updates, and claims decisions as part of the overall claim handling process.

Manage phone and transactional responsibilities while adhering to strict confidentiality and privacy standards.

Research and evaluate solutions to situations that arise and resolve concerns on an “as-needed†basis which oftentimes includes deviating from procedures.

Maintain organization, accuracy, and timeliness in individual case management system; capture and document claim related information accurately and/or refer tasks as appropriate.

Maintain production and claims quality standards.

Embrace new technology and serve as an advocate by educating beneficiaries and field representatives.

Supports digital savvy capabilities in self and others and adapts to changing environments and new situations effectively and positively.

Work effectively with unstructured teams, situations, or environment.

Participate in team meetings, projects and committee work as appropriate, including development of process improvements.

Assist with special projects and initiatives, as needed to support the business.

What You Will Bring to the Role Bachelor’s degree or equivalent combination of education and work experience.

Previous experience with life insurance desirable.

Must be technically savvy with the ability to toggle between multiple applications and/or computer monitors simultaneously.

Exhibits empathy and strong client focus and customer service skills.

Able to analyze complex information and asks thoughtful questions to understand the situation.

Demonstrated ability to work with a high degree of accuracy in handling detailed technical work.

High degree of self-motivation with proven initiative in accepting responsibility for work results and in contributing cooperatively to group goals.

Skilled at developing and maintaining effective working relationships with a positive, confident attitude; exhibits objectivity and openness to others’ views.

Strong organizational skills, with demonstrated ability to independently set priorities and to meet deadlines.

Proven ability to maintain strict confidentiality and exercise tact and diplomacy with field/clients and beneficiaries.

Skills You Have Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations.

Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

Change Adaptability: Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.

Claims Acumen: Applies the knowledge of claims philosophy, contracts, and policies and procedures for filing claims, assessing claims for accuracy and completeness, verifying eligibility, and adjudicating claims based on established criteria to handle complex, contestable, sensitive, and large benefit amount claims.

Evaluates medical, financial, and occupational information and reviews to determine if insured meets contractual provisions while taking the state regulations or other relevant contractual information into consideration to make informed decisions.

Analyzes insurance claims to determine the validity/risk of the claim, and the extent of coverage.

Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.

Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.

Insurance Acumen: Applies knowledge of insurance concepts, policies, regulations, and industry practices to solution challenges.

Understands insurance principles, such as underwriting, claims philosophy, and risk.

#LI
- Remote This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $49,560.00 Pay Range
- End: $92,040.00 Geographic Specific Pay Structure: Structure 110: $54,530.00 USD
- $101,270.00 USD Structure 115: $56,980.00 USD
- $105,820.00 USD We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Information Gathering (NM)
- Intermediate, Problem Management (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Statutes & Regulation (NM)
- Beginner, Insurance Contract Management (NM)
- Intermediate, Empathetic Communication (NM)
- Intermediate, Insurance Acumen (NM)
- Beginner, Annuity Acumen (NM)
- Beginner, Customer Centricity (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Learning Agility (NM)
- Intermediate (Inactive), Adaptive Communication (NM)
- Intermediate, Decision Making (NM)
- Intermediate, Attention to Detail (NM)
- Intermediate, Claims Acumen (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Data Application (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Insurance Examiner, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
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