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CornerStone Technology Talent Services
Job Title: Implementation Manager – Enterprise ERP Transformation
Location: Bedford, Texas (100% Onsite)
Employment Type: Contract
Overview
CornerStone Technology Talent Services is seeking an experienced Implementation Manager to lead a large-scale, enterprise ERP modernization initiative within a highly regulated healthcare environment.
This is a business-facing leadership role focused on stakeholder engagement, change management, executive communication, and enterprise coordination. This is not a technical project management role.
The organization is replacing a legacy ERP platform that has not undergone a core upgrade in over a decade. This transformation will modernize enterprise operations and requires strong leadership, structure, and white-glove stakeholder management.
Key Responsibilities
- Serve as the internal face of the ERP transformation
- Lead enterprise-wide stakeholder engagement (approximately 75 business stakeholders)
- Drive organizational change management and user adoption
- Translate vendor updates into clear, business-friendly communication
- Coordinate efforts across business teams, internal IT, and the external vendor
- Manage executive reporting, governance, and steering committee communications
- Ensure strong documentation, validation rigor, and structured change control
- Maintain audit readiness within a regulated healthcare environment
- Partner with a small internal IT team and external vendor PM
Required Qualifications
- Healthcare industry experience
- Enterprise ERP implementation experience (business-side leadership)
- Strong change management background
- Experience in regulated healthcare environments
- Proven executive communication and governance experience
- High emotional intelligence and strong interpersonal skills
- Comfortable working 100% onsite and building relationships face-to-face
Preferred Qualifications
- PMP certification
- Experience working in highly regulated environments with structured documentation and audit requirements
- Familiarity with tools such as Smartsheet or Asana
- Experience managing large stakeholder groups in enterprise transformations
Ideal Candidate Profile
- Executive presence with strong communication skills
- White-glove stakeholder engagement approach
- Detail-oriented with disciplined documentation practices
- Strong cross-functional coordination abilities
- Calm, confident leader who can drive adoption and trust
Job Description
Our client is seeking for an Senior User Experience Designer to join their team. As a Senior UX Designer, you create intuitive, engaging digital experiences that enhance how customers shop and interact with our products. You partner closely with product managers, engineers, researchers, and fellow designers to deliver innovative retail solutions that balance business goals with user needs. Your work influences complex store environments, where clarity, reliability, and consistency directly impact customer experience and store operations.
Key Responsibilities and Duties:
- Advocate for the user at every stage of the product lifecycle, ensuring solutions solve real customer problems
- Design end-to-end experiences from flows and wireframes to high-fidelity prototypes that are clear, usable, and visually engaging
- Partner with product managers to strategically solve complex challenges and prioritize features that have the biggest customer impact
- Collaborate cross-functionally with engineering and research teams to translate concepts into production-ready designs
- Contribute to a consistent visual and interaction design language across products and channels
- Plan and participate in user testing sessions, turning insights into actionable design improvements
- Lead or participate in design workshops to align teams, spark ideas, and refine solutions
- Present and explain design decisions to stakeholders with clarity and confidence
Must have Specific Knowledge and Skills:
- Expertise with modern design and prototyping tools
- Experience designing enterprise or hardware-constrained digital systems
- Strong understanding of responsive and system-based design principles
- Ability to design scalable solutions that work across multiple contexts and devices
- Experience collaborating closely with product and engineering in agile environments
- Strong communication skills across written, visual, and verbal formats
Additional Skills and Other Requirements:
- A portfolio that demonstrates system-level thinking and end-to-end design ownership
- Case studies that show how designs scale, evolve, and ship to production
- Ability to work autonomously while influencing outcomes through collaboration
- Experience contributing to or extending design systems is a plus
- Retail, payments, or compliance-heavy domain experience is beneficial but not required.
Education and Experience: Bachelors/4 Yr Degree
Years of Relevant work Experience: 5+Years
Certifications/Licenses: Degree will preferably be in HCI or Computer Science. Experience will be considered in lue of degree.
Salary/Rate: $65-$75/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.
About The Company
Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.
For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.
Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:
Helping every client make the best hiring decisions possible
Matching professionals with the right IT jobs and career opportunities
As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.
AI-Assisted Interview Experience (Pete & Gabi – Rebecca)
To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.
These AI hiring tools help us:
- Transcribe interviews
- Summarize candidate responses
- Generate job-related insights
- Streamline communication and scheduling
Please note that:
The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.
If you prefer a non-AI interview format, we will gladly provide an alternative.
Technical or Case Interviews (Role-Dependent):
When applying for certain tech jobs, you may participate in:
- A technical interview
- A coding challenge
- A case study
- A client-specific assessment
We will always explain what to expect in advance so you can prepare with confidence.
Human Review & Selection:
Every candidate's profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.
AI insights may assist with organization and evaluation, but final decisions are always human-driven.
Your Rights as a Candidate:
At PTP, every candidate has the right to:
Request a non-AI interview path
Ask how your data is being used
Request access to transcripts or interview recordings
Request deletion of your AI-recorded interview
Receive clear, timely communication
Our goal is to ensure you feel respected, informed, and supported throughout your experience.
Our Commitment:
For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.
We're committed to a hiring process that is:
- Transparent
- Compliant
- Equitable
- Powered by innovative technology that enhances—not replaces—human judgment
Welcome to the future of hiring at Peterson Technology Partners.
We're excited to learn more about you.
Equal Employment Opportunity:
Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.
Duration: 3+ months
Location:Irving TX 75063
Shift/Time Zone:
Tu We Th Fr Sa
12 pm- 8:30 pm CST
JOB SUMMARY:
Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
JOB REQUIREMENTS:
- Sorting, and receiving specimens in the department.
- Performs routine instrument maintenance on some equipment.
- Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
- Preparing reagents and or media in the department.
- Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
- Performs QA/QC duties as assigned.
- Resolves pending lists.
- Finds missing samples.
- Decontaminates work areas.
- Performs weekly radioactive wipe tests.
- Maintains files for department records.
- Changes gas cylinders.
- Follows all PPE requirements and all safety regulations.
- Uses the laboratory computer system as well as operates PCs.
- Disposes of biohazardous material.
- Completes training and competency checklists as appropriate.
- This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
Education: High school diploma or equivalent. Medical assistant training helpful. Math and science courses preferred.
Work Experience: None required
Special Requirements:
Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
Must be able to retain information once learned.
Must interact with other coworkers, internal and external customers with courtesy and respect.
Location, Irving TX
Duration: 6 Months with optional 6 month extension
JOB SUMMARY
Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide financial counseling services to clients. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. Ayco is committed to building a culturally diverse environment, and is proud to be an equal opportunity employer.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Facilitate payment function, answer client queries on accounts, portfolios and records
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Guide callers through troubleshooting, navigating the company website or using the products or services
- Collaborate with other client services professionals and financial advisors to improve client experience
- Willingness to cross train in other operational functions beyond day-to-day assignment
- Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
- Process team specific tasks as requested by the business.
- Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
- Interface with teams and businesses resolve on-going issues and answer specific policy questions
- Provide support and work on special projects as requested
QUALIFICATIONS/REQUIREMENTS:
- Bachelor's degree
- 1-3 years of prior work experience in a relevant field.
- Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
- Highly organized with exceptional attention to detail and follow-through
- Strong ability to manage multiple projects with competing deadlines
- Proven analytical skills and problem solving ability
- Team player with positive attitude and strong work ethic
- Ability to work collaboratively with all levels of the organization
- Flexible and able to work well under pressure in a team environment
- Strong communication skills (written and verbal)
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- Ability to work in a fast-paced environment
- Strong interest in client service/operations
- Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
- Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
- Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
location: TX_IG_4770 REGENT BLVD, Irving TX 75063
duration: 3 months
Shift/Time Zone:
6:30 AM-2:30 PM (CST) Tuesday-Saturday
- JOB SUMMARY:
- Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
- JOB REQUIREMENTS:
- Sorting, and receiving specimens in the department.
- Performs routine instrument maintenance on some equipment.
- Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
- Preparing reagents and or media in the department.
- Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
- Performs QA/QC duties as assigned.
- Resolves pending lists.
- Finds missing samples.
- Decontaminates work areas.
- Performs weekly radioactive wipe tests.
- Maintains files for department records.
- Changes gas cylinders.
- Follows all PPE requirements and all safety regulations.
- Uses the laboratory computer system as well as operates PCs.
- Disposes of biohazardous material.
- Completes training and competency checklists as appropriate.
- This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
Education: High school diploma or equivalent.
Medical assistant training helpful.
Math and science courses preferred.
Work Experience: None required
Special Requirements:
Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
Must be able to retain information once learned.
Must interact with other coworkers, internal and external customers with courtesy and respect.
Key Word Search: laboratory, medical
*At Securian Financial the internal position title is Data Science Sr Con.*
Position Overview
As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.
You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.
Key Responsibilities
Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.
Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.
Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.
Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.
Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.
Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.
Drive adoption of enterprise standards for data science, machine learning, and responsible AI.
Identify opportunities for process improvements and automation using advanced analytics and AI techniques.
Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.
Preferred Qualifications
A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.
Experience building and deploying production solutions
Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.
2+ years of experience in Insurance, actuarial, or a related field
Proficiency in programming languages such as Python
Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).
Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.
Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models
Excellent problem-solving skills and the ability to think critically and analytically.
Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.
Demonstrated ability to manage multiple projects and prioritize tasks effectively.
A passion for continuous learning and staying current with industry trends and developments.
Preferred Skills
Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.
Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.
Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.
Knowledge of data governance and data privacy regulations.
Background in finance, healthcare, or other specialized industries.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$111,300.00 - $207,800.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*
Summary
As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.
This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.
You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.
Responsibilities include but are not limited to:
AI Solution Development & Deployment
Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.
Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).
Operational Model Support & Optimization
Monitor model performance, data drift, and operational KPIs.
Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.
Establish measurement frameworks to quantify operational impact of deployed solutions.
Data Engineering & Analytical Execution
Transform structured, semi-structured, and unstructured data into actionable features and insights.
Perform exploratory analysis and visualization to identify operational improvement opportunities.
Collaborate with engineering teams to productionize data solutions.
Stakeholder Engagement & Explainability
Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.
Communicate complex AI methodologies and results clearly to technical and non-technical audiences.
Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.
Required Qualifications
Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.
Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.
Experience building operationalized data science solutions (not just prototypes).
Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.
Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.
Strong ethical judgment with a commitment to responsible and unbiased AI development.
Preferred Qualifications
2+ years of hands-on experience in data science, applied AI, or machine learning.
Experience supporting AI solutions in operational or production environments.
Familiarity with MLOps practices, model governance frameworks, and automation tooling.
Experience working in regulated industries (financial services preferred).
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
- Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
- Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
- Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
- Provide sprint summaries and milestone updates to business and technical stakeholders
- Coordinate with business users to manage testing, feedback cycles, and feature rollouts
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Remove blockers and support the team to maintain delivery momentum
- Monitor team velocity, sprint health, and workflow improvements
- Promote Agile best practices and foster a collaborative team environment
- Support the Product Owner with sprint goals and stakeholder alignment
- 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
- Strong experience with enterprise websites and digital marketing platforms
- Hands-on expertise with Adobe Experience Manager (AEM) is required
- Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
- Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
- Strong understanding of Agile/Scrum methodologies
- Experience using Azure DevOps or similar backlog management tools
- Ability to write clear user stories and define acceptance criteria
- Excellent communication and stakeholder collaboration skills
- Agile certification (CSM, PSM, etc.) preferred
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
- Health, vision, and dental insurance (single and family coverage)
- 401(k) plan (employee contributions only)
Remote working/work at home options are available for this role.
**This position is open to remote anywhere in the US, however, must be able to work Central Time Zone hours
** What You'll Do Make fair, accurate, timely and quality claims decisions on life insurance claims up to allowable signature limit.
May work on cases exceeding this limit with prior approval and second signatures.
Examines claim information obtained, including, but not limited to, beneficiary data, policy values, and policy status; and analyzes information received during the claim review process, including but not limited to, death certificates, claim forms, assignment forms, divorce decree, estate, and trust documentation.
With empathy, deliver personalized experience for beneficiaries and field members by assisting with educating on settlement options available, which varies by policy type.
Communicate verbally and construct letters and emails to beneficiaries, field members, and third parties in response to inquiries and/or regarding outstanding requirements, claim status updates, and claims decisions as part of the overall claim handling process.
Manage phone and transactional responsibilities while adhering to strict confidentiality and privacy standards.
Research and evaluate solutions to situations that arise and resolve concerns on an “as-needed†basis which oftentimes includes deviating from procedures.
Maintain organization, accuracy, and timeliness in individual case management system; capture and document claim related information accurately and/or refer tasks as appropriate.
Maintain production and claims quality standards.
Embrace new technology and serve as an advocate by educating beneficiaries and field representatives.
Supports digital savvy capabilities in self and others and adapts to changing environments and new situations effectively and positively.
Work effectively with unstructured teams, situations, or environment.
Participate in team meetings, projects and committee work as appropriate, including development of process improvements.
Assist with special projects and initiatives, as needed to support the business.
What You Will Bring to the Role Bachelor’s degree or equivalent combination of education and work experience.
Previous experience with life insurance desirable.
Must be technically savvy with the ability to toggle between multiple applications and/or computer monitors simultaneously.
Exhibits empathy and strong client focus and customer service skills.
Able to analyze complex information and asks thoughtful questions to understand the situation.
Demonstrated ability to work with a high degree of accuracy in handling detailed technical work.
High degree of self-motivation with proven initiative in accepting responsibility for work results and in contributing cooperatively to group goals.
Skilled at developing and maintaining effective working relationships with a positive, confident attitude; exhibits objectivity and openness to others’ views.
Strong organizational skills, with demonstrated ability to independently set priorities and to meet deadlines.
Proven ability to maintain strict confidentiality and exercise tact and diplomacy with field/clients and beneficiaries.
Skills You Have Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.
Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations.
Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.
Change Adaptability: Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.
Claims Acumen: Applies the knowledge of claims philosophy, contracts, and policies and procedures for filing claims, assessing claims for accuracy and completeness, verifying eligibility, and adjudicating claims based on established criteria to handle complex, contestable, sensitive, and large benefit amount claims.
Evaluates medical, financial, and occupational information and reviews to determine if insured meets contractual provisions while taking the state regulations or other relevant contractual information into consideration to make informed decisions.
Analyzes insurance claims to determine the validity/risk of the claim, and the extent of coverage.
Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.
Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.
Insurance Acumen: Applies knowledge of insurance concepts, policies, regulations, and industry practices to solution challenges.
Understands insurance principles, such as underwriting, claims philosophy, and risk.
#LI
- Remote This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $49,560.00 Pay Range
- End: $92,040.00 Geographic Specific Pay Structure: Structure 110: $54,530.00 USD
- $101,270.00 USD Structure 115: $56,980.00 USD
- $105,820.00 USD We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Information Gathering (NM)
- Intermediate, Problem Management (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Statutes & Regulation (NM)
- Beginner, Insurance Contract Management (NM)
- Intermediate, Empathetic Communication (NM)
- Intermediate, Insurance Acumen (NM)
- Beginner, Annuity Acumen (NM)
- Beginner, Customer Centricity (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Learning Agility (NM)
- Intermediate (Inactive), Adaptive Communication (NM)
- Intermediate, Decision Making (NM)
- Intermediate, Attention to Detail (NM)
- Intermediate, Claims Acumen (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Data Application (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Insurance Examiner, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
The incumbent is responsible for all phases of the project and can analyze how the project affects and is affected by other areas of the company (i.e., programming, operations, etc.).
Position Responsibilities Develop and maintain a productive working relationship with client contacts and vendors, and communicate effectively with internal and external stakeholders across multiple levels.
Gather project requirements, document change requests, communicate with the team as needed, and take appropriate action.
Analyze client requirements and develop recommendations for solutions as needed.
Provide information to other internal departments regarding project scope and changes to current projects.
Assume responsibility for the timely completion of projects by developing a realistic project schedule using MS Project Monitor project milestones and critical dates to identify potential jeopardy of the project schedule and identify ways to resolve schedule issues.
Interact with team members to coordinate their activities, obtain or provide information regarding projects and changes to projects, assign tasks, and set priorities, including giving work direction to temporary staff.
Develop, update, and maintain materials such as manuals, publications, meeting agendas and minutes, and project documentation.
Manage project delivery to the client and contract specifications Participate in a formal review with the internal team and client at project completion to confirm acceptance and satisfaction.
Coach and mentor less experienced personnel on basic project management skills and responsibilities.
All other projects as assigned.
Qualifications Bachelor’s degree.
Two to four years of project management experience.
Proficiency in Microsoft Office software, including Word and Excel Proficient in MS Project Strong problem-solving skills Excellent written and verbal communication skills Strong proofreading skills Ability to exercise sound judgment Familiarity with and ability to apply conflict resolution with minimal guidance Minimum Expectations Report to work promptly when scheduled Be able to work under supervision and accept feedback Relate effectively and work respectfully with diverse work groups Ability to consistently perform well during times of increased workload Set and meet deadlines Manage multiple job tasks simultaneously Occasional travel may be required.
Reporting to this position: No direct reports
Remote working/work at home options are available for this role.
