Information Technology Jobs in Euless Texas

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

Commercial Agency Support Representative– Dallas, TX

Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience

We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!

 

The Commercial IA Support Agent:

• Take incoming calls and provide expert guidance to support the growth of our independent agency channel.

• Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.

This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.

Qualifications & Skills:

• Minimum of 3 years of customer service or administrative support experience required

• Preferred experience working in an insurance agency or commercial insurance experience

• P&C General Lines license preferred

• Ability to effectively communicate verbally and in writing

• Ability to troubleshoot applications and escalate as needed

• Ability to work comfortably in a fast-paced, high-volume call center environment

• Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

MEETS the requirements specified below.

• Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.

• Must be able to speak in a professional manner by telephone.

• Associate must attain and maintain the required licenses issued by the state insurance department.

• Must perform duties at a stationary workstation.

• Must be able to handle heavy call volume and stressful situations.

• Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.

• Must be able to multi-task.

• Must be able to learn and apply large amounts of technical and procedural information.

#geico400

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

DescriptionSummary:Supervises the compiling and maintaining of records to assure information is complete , accurate, authenticated and consistent with medical, administrative, ethical and regulatory requirements of the healthcare system.Responsibilities:

• Supervises the creating, updating and generally maintaining medical staff credentials and licenses in accordance with the local file management practices and the electronic or manual record filing system
• Oversees the retrieving, delivering and filing / storing records in accordance with daily scheduled , emergency and special project needs
• Oversees the reviewing records for the completeness and accuracy of required information content and taking appropriate actions to assure record integrity
• Implements policies and procedures

Job Requirements:

Education/Skills~ Associate's Degree or 4 years of experience required.

Experience~4 years of experience preferred.

Licenses, Registrations, or Certifications~ None required.

Work Schedule:

5 Days - 8 HoursWork Type:

Full Time

Avantor | NuSil is looking for a Quality Assurance (QA) Specialist to join our Irving, TX team. The Specialist supports daytoday manufacturing processes by independently testing of and releasing products, doing so by assessing quality documentation and following preestablished procedures to determine material dispositions.

What we're looking for

• Education: High School completion or equivalent (GED) is required; Associate or Bachelor's degree is preferred
• Experience: Minimum of 0 years of experience with an Associate or Bachelor's degree; or 1 year of experience in Quality or with Inventory Control Systems (e.g., SAP) and 1+ years of experience with a Product Lifecycle Application (e.g., Agile) with a High School diploma/GED
• Collaboration Tool: Basic Computer Skills (Word, Excel, Outlook)

How you will thrive and create an impact

• Utilize analytical tools such as Gas Chromatography (GC), and other QC/QA laboratory equipment to execute testing, troubleshoot results, and ensure product quality.
• Ensure compliance with company quality standards and industry regulations to maintain quality within the scope of the job description. This includes documentation and reporting.
• Performs routine cleaning and housekeeping duties, ensuring workstations are clean and properly maintained.
• Supports office inventory upkeep, ensuring supplies are properly stocked, labeled, and accessible.
• Controls documentation via tracking tools, replacing documentation with current revisions as appropriate.
• May determine and advise other functions on the implementation of quality standards (ISO).
• Upon request, may produce documents and defends practices during ISO 9001 internal audits.
• Evaluates records for conformance to GDP and recommends corrections to author.
• Independently evaluates data for accuracy and completeness, and releases/troubleshoots data from incoming raw materials and finished products.
• May initiate documentation to move released material and determine product disposition.
• Closes variance reports as appropriate in the inventory control system used in Manufacturing and Quality.
• Generates variance reports or other product related reports in the inventory control system used in Manufacturing and Quality.
• Independently evaluates and releases batches from the shelf-life database in the inventory control system used in Manufacturing and Quality.
• Follows applicable safety procedures.
• Acts as back-up to other team members as needed when assigned.
• Performs other duties as assigned.

#LI-Onsite

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

What You’ll Do:

As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are

responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil

Change’s (VIOC) service experience from all other providers. In addition to working on cars and taking care of our

guests, you will advise, train, and supervise hourly employees.

At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.

The perks and benefits we’ll provide you*:

• Competitive weekly pay - $20 per hour
• Paid on-the-job training – No previous automotive experience is required
• Flexible work schedule: No late evenings or holidays
• Paid time off (PTO), and holiday pay
• Tuition and certification assistance and access to a FREE online university
• Medical and prescription drug coverage – with Health Savings Account contributions
• Dental, vision, and 401(k) savings plans – 100% match up to 5%
• We promote from within – a commitment we are passionate about
• Back-up Child and Elder Care
• Company provided uniforms and tools
• 50% discount on Valvoline Instant Oil Change automotive services

*Terms and conditions apply, and benefits may differ depending on location

How you'll make a difference:

• Perform oil changes and additional car maintenance services
• Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
• Deliver a positive first impression to each guest with a warm and friendly greeting
• Build trust and win repeat, loyal customers
• Support the SCM with inventory, labor management, and financial performance of the service center
• Mentor, lead, and train the team to optimize their development
• Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Become familiar with Environmental, Health & Safety compliance and other policies and procedures

What you'll need to succeed:

• Six months of supervisory experience required, preferably in a retail environment
• Knowledge of cash handling, facility, and safety control policies and practices
• Ability to occasionally lift up to 50 pounds
• Be able to stand for extended periods of time and climb stairs
• Comfortable working in a non-climate-controlled environment
• Have full mobility and can twist, stoop, and bend
• High school diploma or equivalent
• English fluency in reading, writing, and speaking

How you'll advance in your career:

At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and

to hear from some of our ‘Vamily’ members. With an award-winning training program, commitment to safety, and fair

and honest values, we’re here to help you reach every milestone.

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

**This role is hybrid requiring in-office work based in Irving, Texas**

The Director - Visual and Merchandising Presentation executes the brand’s merchandise presentation strategy to maximize sales, optimize inventory turnover, and improve store labor efficiency. This role leads the end-to-end development of store planograms and drives the testing and refinement of visual initiatives designed to increase customer engagement and profitability. Serving as a key bridge between the field and executive leadership, they align visual standards with corporate business objectives. The director manages the visual merchandising budget and expense forecasting while staying at the forefront of industry trends. This role oversees strategic vendor partnerships and leads the development of innovative store fixtures to enhance product storytelling and durability. In collaboration with Real Estate and Store Floor Planning, they optimize store layouts and remodels to ensure every physical touchpoint delivers a high-impact brand experience and a seamless customer journey.

Responsibilities

Visual & Merchandise Presentation

• Lead the Visual Innovation Lab, serving as the primary architect for physical brand storytelling. Orchestrate the development of immersive product presentations that bridge the gap between creative vision and in-store execution for all retail locations.
• Direct the end-to-end visual merchandising strategy to maximize top-line sales and margin performance, leveraging data-driven presentation standards to optimize inventory productivity and operational efficiency.
• Manage the creation and maintenance of store planograms for all store formats, overseeing new and existing product merchandising and presentation direction
• Ensure accurate execution of new product introduction and product exit strategies through creation of merchandising direction, including strategic placement of product and supportive presentation elements
• Direct the development and implementation of visual merchandising standards to drive brand consistency. Establish high-performance benchmarks that balance premium brand aesthetics with strategic space optimization to maximize square-footage productivity.
• Develop, test, launch, and refine new initiatives to drive store engagement and profitability
• Build and sustain key relationships with executive leadership teams and communicate effectively with stakeholders throughout all levels of the organization to drive alignment and understand their strategic business initiatives to support with visual merchandise presentation
• Be the conduit between Merchandising, Marketing, and Digital to ensure a frictionless omni customer experience
• Oversee the capital investment strategy for fixture innovation to support future seasonal sets and long-term retail evolution.
• Responsible for planning and forecasting expense budgets associated with everyday product presentation, as well as any new fixtures needed for future sets
• Maintain a current and thorough understanding of best-in-class practices and trends in visual merchandising, presentation, and décor
• Collaborate with store floor planning and real estate on refinement of layouts of merchandising aspects of new stores and remodels
• Proactively identify operational improvements and work to formulate, propose, influence, and implement necessary changes
• Other duties as assigned

Qualifications

• Bachelor's degree or equivalent experience
• Microsoft Office Suite; including PowerPoint and Outlook
• 10+ years of retail leadership experience
• Experience in customer experience design and visual merchandising development
• Proven ability to influence change across the organization by developing collaborative relationships with others, anticipate barriers to progress and proactively reroute, and build a brand through a culture of service and operational excellence
• Strong leader with strategic business management skills, who can appropriately shift between tactical and strategic perspectives
• Results oriented, comfortable with ambiguity and possess versatile communication styles
• Ability to manage, engage, and develop a diverse team, working collaboratively with business partners and customers, sharing ideas and developing plans in line with the company mission and merchandise strategy
• Ability to influence, lead, motivate, establish project schedules, and execute within specified timeline
• Success with interpreting data, turning insight into action, delivering on budgets and expense control

Preferred

• Passionate customer advocate with strong leadership presence
• Experience developing executive presentations and storytelling
• Initiative-taker, elevated level of energy, motivated, and is able to work independently
• Ability to mobilize teams into action and manage multiple projects with demanding platforms
• Forward thinking, challenges the status quo and innovates to find a better way
• Creates environment where team members enjoy being on the team

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-8 MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster

Do you want to work for a company where the people are the purpose? At Grimco, our Warehouse Associates aren't just part of a team – they're a vital part of our operations, driving the efficiency and precision that exceeds our industry-leading standards. It's our warehouse associates and their ideas that foster innovation running through everything we do. Joining our warehouse team provides you with the opportunity to play a crucial role in supporting our groundbreaking work, ensuring seamless operations that fuel our company's success.

• Pick and pack orders of signs & sign supplies in preparation for shipping to customers.
• Load and unload delivery trucks by hand as well as a forklift.
• Ship and receive orders, utilizing RF scanners & Warehouse Management System (WMS).
• Maintain clear and accurate records on all inventory.
• Accurately measure and cut custom size product pieces for customers using panel saw and/or roll slitter.
• Examine workplace conditions daily to ensure they conform to applicable OSHA standards and Grimco’s Warehouse Safety Checklist.
• Assist couriers and delivery drivers’ load vehicle, verify load for accuracy, and work to maximize delivery efficiency.
• Maintain equipment, trucks, and warehouse (e.g., cleaning/sweeping warehouse, maintenance, special projects).
  
  

• 1+ years of warehouse experience
• Knowledge of WMS, printing ticket orders, MS Office Suite, email, internet navigation.
• Ability to compete and pass a criminal background screening.

PHYSICAL DEMANDS:

• Requires the ability to lift, push, pull and carry tools and warehouse materials weighing 70+ pounds on a frequent basis.
• Requires prolonged standing or walking, frequent bending, stooping, and reaching daily.
• Requires the ability to climb ladders to pick or put away products.
• Requires a full range of physical motion to operate manual and electrically powered tools and machines (i.e., forklift).

BENEFITS:

• Full medical, dental, and vision benefits available. Premiums have remained unchanged for more than 18 years.
• Paid Maternity/Paternity Leave
• Paid Holidays
• Paid Time Off Accrual (Paid Time Off payout available)
• 401K with Profit Sharing, up to 6% of the employee’s total compensation earnings.
• Eligible for Employee Recognition Prizes
• Employee Referral Benefits
• Volunteer Time Off
  
  

Grimco is a national wholesale sign supply manufacturer and distributor with over 50 locations across North America. We focus on distributing quality products and providing excellent service to the sign industry. Our offering of sign supplies includes traffic signs, blanks, substrates, boards, digital print media, wrap films, sign vinyl, application tape, banner material and supplies, sign frames, banner stands, LEDs and electrical accessories, grand format solvent/UV/latex printers, inks, software and more.

By completing this online application for employment, you certify that the information on this application is true and complete to the best of your knowledge. You understand that any misrepresentation or omission of fact in response to any inquiry made in this application may result in rejection of application or, if hired, dismissal whenever it is discovered. You authorize and release all parties from any liability or damage that may result from seeking, furnishing, or using such information. You understand and agree that, if hired, your employment is for no definite period and may, regardless of the date of payment of compensation, be terminated by Grimco, Inc. at any time, for any or no reason, with or without notice. You understand that no representation to the contrary is valid unless in writing, set a definite term of employment, and signed by the company's CEO. You further understand and agree that any job offer is contingent upon your passing, to the company's satisfaction, a drug and/or alcohol test, criminal background check and other possible screenings. You understand that this application is active for 90 days only, and if you do not hear from the company but still wish to be considered for employment after 90 days, you will need to fill out a new application.

Job title:

Service Coordinator

Location:

Euless, TX

Reports to:

Service Operations Manager

Summary of the position:

This position is responsible for all incoming phone calls and emails from end users, technicians and other company personnel relating to requests for service. Key functions will include reviewing, reconciling, processing, and closing out field service and shop operations jobs / projects. Further, will support scheduling projects and service technician assignments. Goal is to facilitate the closing jobs through collection of required information from service technicians or elsewhere, to ensure invoicing is completed in an expeditious and timely manner.

Duties and responsibilities:

• Responsible for answering incoming calls to the service department.
• Handle internal and external customer inquiries as they pertain to specific work orders, jobs, projects
• Prepare service quotes based on internal and external customer needs
• Scheduling Service Technicians for service jobs and projects with a goal to achieve 85% billable rate or higher.
• Scheduling service visits to ensure we meet our PM Agreement commitments.
• Coordination of the calls with the customers verbally and through email on a continuous basis to ensure we are meeting the customer’s expectations, and they remain informed as projects and service jobs progress
• Responsible for closing field service and shop jobs / projects:
• Capturing ALL required information (service labor hours, parts consumed, costing) for each service / shop job
• Reconciling work orders against actual costs
• Submitting completed work orders to accounting for processing of invoices
• Assist scheduling field and shop technicians to specific jobs or projects
• Input work order data into ERP system
• Track assigned projects – ensure completed timecards, work orders are submitted from technicians in a timely manner
• Work with Parts Coordinators to determine costing and availability of outsourced parts in order to quote and schedule work
• All other duties as required to support superior customer satisfaction
• This is a dynamic position as responsibilities may be added or removed as necessary
• Communication with all departments within the HAC will occur on a regular basis. The depts include Parts, sales and will be expected to assist in covering for other team members when the need arises

Education:

• High School Diploma or equivalent (Related industry experience may be considered in lieu of education requirements)
• Associate degree a plus

Professional experience:

• Minimum of 3 years’ experience with administration functions
• Proficiency in Microsoft products

Key behaviors:

• Process driven – assertive
• Self-starting
• Analytical thinking
• Demonstrated ability to solve problems with customer satisfaction as a focus
• Excellent communication skills both verbal and written
• Ability to multitask – manage multiple projects
• Goal-oriented
• Customer-focused
• Drive to succeed
• Team player
• Field Service Experience on Sullair products a plus
• Familiar with SAP ERP & Salesforce CRM a plus

Direct reports:

• N/A

The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Position Overview

The Office of Development at Scouting America is seeking a detail-oriented and relationship-focused professional to serve as a Donor Relations & Stewardship Coordinator.

The Donor Relations & Stewardship Coordinator will aid in the department’s goals to create and maintain positive donor stewardship and relationships within Scouting America. This organized and efficient individual will work closely with the Manager of Donor Relations and Stewardship and the development team by providing administrative and logistical support. This position requires excellent communication skills, attention to detail, and a commitment to building lasting relationships with donors. The coordinator will assist with implementation planning to expand relationships with Scouting America donors and prospects, encourage future gifts by providing stewardship for past gifts, and heighten communication and interaction between the Office of Development and donors of Scouting America.

Responsibilities

• Maintains records related to donor recognition and giving societies, including processing recognition requests and ensuring donor recognition lists are accurate and current within the CRM system.
• Coordinates stewardship fulfillment, including maintaining stewardship inventory and assisting with distribution of donor recognition items.
• Supports donor engagement and stewardship events by assisting with logistics and coordinating attendee information.
• Maintains and tracks philanthropic engagement team invoices, including organizing and monitoring invoice records in Microsoft Excel and assisting with expense reporting and internal documentation.
• Assists with preparing stewardship reports and recognition materials for donors, fund recipients, and Office of Development leadership.
• Assists in implementing the donor stewardship strategic plan through coordination of stewardship activities, communications, and recognition efforts.
• Assists in analyzing and summarizing detailed data reports for donors, fund recipients, Office of Development leadership team, and other stakeholders.
• Stays abreast of system software updates to improve overall productivity and efficiency and assists with training donor relations staff (i.e. AI, CRM, webinars, etc.).\
• Forges strong working relationships with Scouting America colleagues in development, grants management, programs, marketing and communications, and organizational leadership.
• Maintain working knowledge of best practices in donor stewardship across the non-profit community.
• Performs other job-related duties as assigned.

Competencies

• Knowledge of: Nonprofit fundraising principles and best practices; donor stewardship and cultivation techniques; data management and security practices; the mission and programs of the Boy Scouts of America and the National Scouting America Foundation; tax implications of charitable giving; and philanthropic trends and research.
• Skill in: Excellent communication and interpersonal skills, both written and verbal; relationship building and management skills; active listening and empathy; project management and organizational skills; time management and ability to meet deadlines; Data analysis and reporting skills; proficiency in Microsoft Office Suite and donor management software; and research and analytical skills.
• Ability to: Communicate effectively with donors, volunteer leaders, and throughout the organization; travel five percent of the time; cultivate trust and rapport with donors; work independently and as part of a team; handle confidential information discreetly; ensure strong attention to detail; commit to the mission of the National Scouting America Foundation; and work in a fast-paced environment.

Education

Bachelor’s degree in communications, marketing, nonprofit management, or a related field.

Qualifications

• 1-2 years full-time stewardship position with background dealing with alumni, prospective donors, donors.
• Must pass a criminal history background check.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.

Preference

• Non-profit event management and/or coordination experience preferred, but not required.
• Proficiency in donor management software and databases and Microsoft Office products.
• Experience with Adobe products is a plus, but not required.

Support Center - Irving

The Manager – Data Science role is critical in helping to determine which CRM tactics most effectively drive long-term value with our customers. The ideal candidate will creatively apply advanced analytic techniques, ranging from DOE to predictive models and machine learning, that will both articulate business impact and optimize marketing spend. Clear communication of complex analyses and the ability to tell a story with data are critical to succeed in this role.

Major Activities

• Strategic Thought Leadership
• Design and execute analytics projects to quantify impact from various marketing campaigns
• Work with business partners to identify the challenges that needs to be quantified
• Act as subject matter expert for all projects in which involved

Data Analytics

• Mine extensive database in support of business insights and measurement
• Develop well-thought, actionable insights using advanced analytics techniques
• Determine best approach for each analysis and articulate pros/cons of methodology
• Ensure quality of data used in analysis and all presentation material
• Effectively manage multiple projects simultaneously, from long-term projects to shorter, ad-hoc projects
• Automate standard deliverables and reduce repetitive processes for self and team

Business Insights & Cross Functional Partnerships

• Manage internal client relationships and serve as the SME for analytics within the CRM function
• Tell a story with data: gain buy-in from partners through the development and communication of compelling, easily understood analytics presentations
• Provide strategic recommendations based on analyses tied to the organization’s goals that will drive business results
• Effectively communicate with analytics team members and business partners with varying levels of understanding regarding analytics discipline

Staff Management & Development

• Manage a team of data scientists
• Mentor analysts regarding analytics best practices, methodologies, and programming techniques
• Develop objective staff development strategies, effectively growing the capability sets of team and guiding analysts on their career advancement

Other duties as assigned

Minimum Knowledge/Skills/Abilities

Minimum Education

• Bachelor’s degree in relevant quantitative field required, Master’s preferred

Minimum Special Certifications or technical skills

• Fluent in data fundamentals: SQL, data manipulation using a procedural language (R, Python), statistics, experimentation, and modeling
• Proven track record of using data to provide actionable business results

Minimum Type of experience the job requires

• A minimum of 5 years of relevant work experience in data science for a consumer centric company
• Proven experience partnering with business decision makers on advanced analytics topics
• Expert-level experience with a wide range of quantitative methods that can be applied to business problems. This includes knowledge of modeling techniques and statistical concepts

Other

• Work as a self-starter, not waiting for direction from senior leadership

Preferred Education

• Advanced degree preferred in an analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields)

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-8 MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster