Information Technology Jobs in East Amherst

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

If you have experience with accounting information systems, a problem-solving mindset, and enjoy working with complex data sets and delivering solutions, then we want to talk with you!

Hodgson Russ LLP, a regional law firm with two hundred plus attorneys in nine offices, is seeking a Accounting Systems & Applications Analyst to join our busy accounting team. This is a hybrid role. Some on-site work is required in Buffalo and/or Rochester. In this role, you will be responsible for maintaining and supporting the Accounting Department’s information systems, including upgrade management, data maintenance and user support, implementation of new modules and features, and managing integrations with third party applications. This position is project management-oriented and includes the following key responsibilities:

• Ownership of Elite 3E accounting software; expense management, collections management, and other accounting applications; overseeing design, system set ups, user accounts and permissions, customization, architecture, and nomenclature of each application.
• Liaison between Accounting and IT.
• Provide accounting software support as point-of-contact for problem-solving and/or escalating internally to IT or to vendor support channels as needed.
• Contributing to the design of financial reports using PowerBI, SSRS, and AFS (Xcelerate).
• Driving data consistency and integrity through record maintenance across all Accounting applications.

To succeed in this role, you will need excellent communication and project management skills, as well as the ability to prioritize and meet deadlines, identify and anticipate needs, and deliver highly accurate and reliable results. Strong computer skills, including proficiency in Microsoft Office and significant practical experience with enterprise accounting applications are required. A Bachelor’s Degree in Information Technology & Management, Finance, or Accounting is preferred, with eight years’ full-time experience in an accounting and/or information technology role preferably working within the business services sector.

Hodgson Russ offers competitive compensation and a comprehensive benefit package, including medical, dental, vision, life, long term disability, flexible spending, 401(k), Paid Time Off, pension plan, and more. At this time, the good faith estimate of the annual salary range for this position, if the successful applicant is based in Buffalo or Rochester is $87,043 to $107,130. Where a successful applicant is slotted within this range will vary based on legitimate criteria, such as experience and skill level.

Please apply by clicking through application. If your skills and experience match this position, a member of the human resources team will contact you directly. Thank you for your interest in Hodgson Russ.

Hodgson Russ LLP is an Equal Opportunity Employer. The Firm is committed to providing equal employment opportunities regardless of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, age, disability, veteran status, familial status, or any other legally protected basis.

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

Drives the success of a customer by leveraging expertise to help maximize growth. Enhances and enables customer utilization of the Xvantage platform through various activities. Through maximized platform utilization, our Customer Experience Representatives are focused on delivering and maximizing outcomes for aligned customers to include items such as: training & enablement, pipeline development, and upgrades/cross-sell initiatives utilizing platform data.

As a Customer Experience Representative within a platform company, Ingram Micro, you will play a key role in enabling sales within a specific customer of products and services. Serving as a customer subject matter expert, you will collaborate closely with Ingram vendor teams, vendor resources, and customers to provide valuable insights, technical expertise, and exceptional service. Your knowledge of the customer in addition to strong communication skills, will enable you to identify customer needs, recommend solutions, and contribute to the overall growth and success of the customer.

• Proactively engage with customers to understand their challenges, goals, and requirements and recommend suitable solutions.
• Provide personalized recommendations and solutions to address their specific needs, fostering strong customer relationships.
• Leverage internal resources to deliver the best solutions and value to customers.
• Identifies opportunities to increase usage of the Xvantage platform for reseller partners.
• Stay up to date with industry trends, technological advancements, and competitive offerings to position Ingram Micro as a trusted advisor and market leader.

• Experience in a sales or solutions role within the technology industry, preferably with a focus on platform products or services is preferred.
• Skilled in: Good communication and collaboration skills. Self-motivated and proactive with a strong sense of ownership and accountability.
• Customer-centric mindset with a passion for delivering exceptional service and building strong customer relationships.
• Ability to be a team player and to collaborate with cross-functional teams and vendors.
• Adaptability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously.

• Typically requires a four-year college degree or equivalent experience and 2 years functional experience.

*This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.

The typical base pay range for this role across the U.S. is USD $47,300.00 - $75,700.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.

Provides professional, knowledgeable, and courteous call support to all cardholders, patrons, and transit operators as well as support to Call Center Representatives. Individuals in this position also provide direction when a supervisor is not available. This position typically works under general supervision and direction.

• Handle escalations from CSRs.
• Handle incoming telephone calls from patrons and transit operators.
• Assist CSRs with troubleshooting cardholder inquiries and requests.
• Assist with coaching, training, and mentoring of CSRs.
• Covers shifts as outlined by program leadership, to include nights, weekends, and holidays.
• Ad hoc reporting
• Manage and support call center processes and procedures.
• Manage and adhere to contractual service requirements.
• Ensure 100% accuracy in processing orders.

• High school degree, or equivalent, plus a minimum of four years of call center experience.
• Microsoft Office Professional proficiency is required.
• Experience using metrics to track adherence to key performance indications.
• Strong organization skills with detail orientation.
• Must demonstrate leadership skills.
• Ability to multi-task. Comfortable using multiple systems to process tasks assigned.
• Ability to type 45 wpm.
• Must possess good time management skills. Well-organized with strong follow-up skills.
• Willing to work extended hours.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. Duties, responsibilities, and requirements may change over time and according to business need.

Cubic pay range: $21.00 - $27.00/hr. + benefits

The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Us:

The Baillie Group is one of North America's largest hardwood lumber manufacturers, distributors and exporters. We are a provider of hardwood logs, hardwood lumber and proprietary grade hardwood lumber products.

The Baillie Group is seeking a skilled SAP ABAP Developer to join our team. This is a full-time opportunity working for a world class hardwood lumber & flooring company with multiple locations. The ideal candidate will be responsible for designing, developing, and supporting custom solutions within the SAP environment using mostly ABAP programming language . This role requires strong technical expertise, problem-solving skills, and the ability to collaborate with functional teams to deliver high-quality solutions.

Core Responsibilities

• Develop, test and maintain custom SAP applications using ABAP.
• Design and implement enhancements, reports, interfaces, conversions, and forms (RICEF objects).
• Collaborate with functional consultants to understand business requirements and translate them into technical specifications.
• Optimize existing ABAP programs for performance and maintainability.
• Integrate SAP modules and third-party applications using IDocs, BAPIs, and RFCs.
• Perform debugging and troubleshooting of SAP applications.
• Ensure compliance with SAP development standards and best practices.
• Provide technical support during SAP upgrades, migrations, and implementations.
• Document technical designs and maintain version control.

Technical Skills

• Deep knowledge of Object-Oriented ABAP (OO-ABAP), BTP and Modularization techniques.
• Proficiency in SAP Fiori/UI5, OData, and the ABAP RESTful Programming Model (RAP).
• Strong expertise in CDS both development and performance optimization
• Expertise in Eclipse with ADT (ABAP Development Tools), and Git for version control.
• Experience with Web Services (SOAP/REST) and ALE/IDoc configurations.
• Experience is supporting at least 3 functional areas - SAP MM, SD, FI, CO, PP and TM

Soft Skills

• Analytical Thinking: Ability to break down complex business logic into simple, scalable code.
• Communication: Explaining technical limitations or possibilities to non-technical stakeholders.
• Documentation: Maintaining clean code standards and comprehensive technical manuals.

Education & Experience

• Degree: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 3–5 years at minimum in developer or similar role
• Certification: SAP Certified Development Associate - ABAP with SAP NetWeaver or S/4HANA is highly preferred.

Pay & Benefits

• Minimum - Anticipated Maximum Salary: $110,000-$125,000/year*
• Full Plan of Benefits Including health and life insurance, paid vacation and paid holidays

* The advertised pay range represents what Wagner Lumber Co. believes and anticipates paying for this position. It is not typical for an individual to be compensated at the top of the range for a position as candidates must possess experience and qualifications that far exceed the requirements.*

Buffalo, NY (Hybrid 3 days onsite/2 days remote) 12+-month contract Web Cam Interview $48.79/Hr on W2

Skill Set 1: Communication and Reporting and familiarity with JIRA project management software

Skill Set 2: Understanding of the Software Development Lifecycle (SDLC)

Golisano Institute for Business & Entrepreneurship – Buffalo, NY Campus

Must be able to travel to Rochester Campus location until the Buffalo Campus is operational.

Founding Faculty Cohort – Multiple Full-Time Faculty Positions

The Opportunity

As Golisano Institute launches a Buffalo campus, we seek faculty who identify as practitioner-educators, bringing real-world business experience and passion for student learning to our classrooms. We're hiring multiple full-time faculty to deliver Golisano Institute's integrated business curriculum to Buffalo's inaugural cohort of up to 75 students. This founding faculty team will collaborate to create an innovative and rich, applied learning environment and establish the culture for future cohorts and colleagues. Our faculty want to teach students at a pivotal point in their professional and personal development, advise and mentor a diverse set of students, and continually develop their own skills, especially their teaching practice, to advance student success.

This role requires collaboration across locations with a diverse community of students, colleagues, and external partners. The successful candidate will demonstrate sound judgment and professionalism that contribute to the Institute’s culture and model the behaviors and attitudes we seek to instill in students.

Golisano Institute's values of entrepreneurial spirit, integrity, agility, perseverance, curiosity and care are embedded in the behaviors and actions of the institute community and are a cornerstone to the professional preparation model. The Institute works hard to ensure the community is inclusive so the mission of generating economic opportunities, via successful careers, is maximized.

We welcome applications for any combination of courses listed under the following content or “affinity” areas. In your application, please specify the content areas and specific courses that align with your expertise and interest.

Business Analytics

• Target Courses to Teach: Business Mathematics; Business Technology; Business Analytics I; Business Analytics II; Business Analytics III; AI Data Systems; AI Implementation; AI Business Capstone

Market Development

• Target Courses to Teach: Entrepreneurship I; Entrepreneurship II; Entrepreneurship III; Marketing I; Marketing II; Sales I; Sales II

Financial Management

• Target Courses to Teach: Managerial Economics; Accounting I; Accounting II; Finance I; Finance II

Career Development

• Target Courses to Teach: Career Development I; Career Development II; Career Development III

Albeit a lower immediate priority, we also seek instructors to teach sections of Business Law, Organizational Behavior and Leadership in AI, and Project Management, regardless of whether faculty expertise and experience align with the content areas mentioned above.

Learn more about our courses:

/for-students/professional-certificate-in-business-entrepreneurship

Major Responsibilities

Teaching - 70%

Instructional Design & Delivery: Deliver practice-based instruction using flipped classroom approaches; co-create active learning experiences balancing direct instruction with hands-on activities; co-design assessments aligned with Course Learning Outcomes and Program Learning Outcomes

Collaboration: Participate in weekly instructional team meetings; utilize Canvas LMS and educational technology; co-teach with colleagues to promote integrated, cross-disciplinary learning

Advising - 15%

Mentorship – Advise students in and out of classroom; connect students to support services and career resources; maintain regular office hours

Community & Professional Development - 15%

Community Engagement: Engage Western New York business community

Institute Engagement: Attend Institute and Academic Affairs meetings, and Speaking from Experience sessions; pursue professional development aligned with teaching goals

Schedule & Work Environment

• Academic Calendar: Four 10-week quarters (Fall, Winter, Spring, Summer); 2–3 week breaks between quarters
• Weekly Hours: Monday-Friday, 8:30 AM – 4:30 PM on-site
• Teaching Blocks: Monday/Thursday and Tuesday/Friday, 8:45 AM – 1:00 PM

Required

• Master's degree in relevant field or equivalent professional certification and experience
• 5 – 10 years teaching experience with emphasis on applied learning and active teaching (in higher education or K-12 education)
• Ideal candidates will also have business experience / exposure
• MS Office 365 and educational technology (e.g., Learning Management Systems, ideally Canvas)
• Willingness to collaborate with colleagues at the Buffalo and Rochester campuses, including occasional teaching at either campus and/or remote instruction between campuses
• Commitment to diversity, equity, and inclusion
• Authorization to work in U.S.

Preferred

• Flipped classroom or active learning experience
• Mentoring/advising experience
• Connections to Buffalo/Rochester business community

Please Include the following materials when applying:

1. Cover Letter (1-2 pages): Which position(s); your background; examples of experiential learning/mentoring; alignment between Golisano Institute values and your values; your vision for contribution
2. Resume/CV
3. Teaching Philosophy Statement (1 page): Student-centered approach; balance of instruction and active learning; examples with diverse learners; use of technology

** You will need to combine your documents into a single file before uploading them through the LinkedIn application.

Applicants may apply for multiple positions – please indicate preference order in cover letter.

POSITION SUMMARY

The Director of Campus Safety (DCS) at the Golisano Institute for Business & Entrepreneurship holds a strategic leadership role that goes beyond traditional security management. Reporting directly to the Assistant Vice President of Campus Safety & Compliance, the DCS is responsible for designing and executing a comprehensive campus security strategy that safeguards students, faculty, staff, and visitors, while ensuring the preservation of the institute's building, technology, and property.

This role encompasses security response, risk assessment, policy development, emergency response coordination, and fostering a culture of safety awareness by overseeing day-to-day security operations. Through close collaboration with department heads, the DCS identifies potential security risks and devises actionable plans to mitigate these risks and enhance the protective measures in place.

The ideal candidate will exhibit skills in building relationships and possess extensive experience in emergency preparedness, incident response, and crisis management. The DCS should show participation in ongoing professional development related to cultural awareness, bias recognition, and inclusive communication. The candidate should be experienced in maintaining composure in high-pressure situations and employing technology-driven security solutions to protect the campus community, including access controls and surveillance technologies that prevent unauthorized access and safeguard valuable resources.

This leadership position is for a strong leader who is deeply dedicated to the well-being and security of the campus community, recognizing that a secure environment underpins learning, creativity, and achievement. This individual must wholeheartedly embrace the mission of the Golisano Institute for Business & Entrepreneurship.

MAJOR RESPONSIBILITIES

Estimated % of Time Annually: Indicates the estimated amount of time spent annually on each responsibility – use increments of 5%, totaling 100%.

RESPONSIBILITIES

ESTIMATED % OF TIME

Manage Institute Day-to-Day Security Operations and Asset Protection:

• Oversee day-to-day security operations, including building access control, asset protection, equipment management, and resource allocation.
• Lead and coordinate responses to emergencies that may occur at the Institute, including the development of crisis communication strategies aimed at providing accurate information and upholding transparency.
• Oversee parking arrangements and coordinate with neighboring entities to ensure safe vehicle operations on campus, compliance with institute parking directives, and effective vehicle monitoring within the campus premises.
• Utilize institute security technologies to monitor the property, thereby preventing unauthorized building access. Ensure the seamless integration and deployment of these technologies for effective surveillance and enhanced security measures.
• Conduct thorough investigations into incidents such as theft, vandalism, and harassment, ensuring swift and comprehensive resolutions.

60

Policy Development, Communication, and Collaborative Security:

• Collaborate closely with department heads and the building superintendent to establish opening and closing security procedures. This ensures student, faculty, and staff safety and aims to eliminate or reduce critical incidents.
• Develop and foster cooperative relationships with law enforcement and First Responders to orchestrate joint efforts and facilitate information sharing to enhance overall campus security.
• Devise comprehensive security strategies based on risk assessments. Implement proactive measures to address vulnerabilities and evolving threats as the student enrollment grows and more partners/events take advantage of the institute’s facility.
• Interact respectfully and effectively with individuals from diverse cultural, socioeconomic, and identity backgrounds within the institute.

40

QUALIFICATIONS

EDUCATION – Check the minimal educational background, certification and licensure required to competently perform the essential responsibilities of the job.

___ No formal education requirements

___ High School diploma or General Education Degree (GED)

___ Associate’s degree (indicate specific field, if required):

_X_ Associate’s degree or equivalent experience (indicate specific field, if required):

___ Bachelor’s degree (indicate specific field, if required):

___ Bachelor’s degree or equivalent experience (indicate specific field, if required)

___ Advanced degree (indicate specific field, if required):

_X_ Certification, professional license, or credential:

___ Valid driver’s license (indicate required class):

___ Other:

PHYSICAL REQUIREMENTS - The position requires the ability to perform routine security patrols and respond to incidents across the campus environment. Duties may require:

• Walking or standing for extended periods of time.
• Climbing stairs and navigating indoor and outdoor environments in varying weather conditions.
• Lifting or moving objects up to approximately 25–50 pounds, when necessary.
• Responding quickly to emergencies, including running short distances.
• Operating security equipment, radios, and computers.
• Maintaining situational awareness and the ability to observe and respond to unusual activity.

EXPERIENCE – Indicate below the minimum number of years of experience required to perform the essential responsibilities of the job.

• Minimum of 5 years' experience in a supervisory role in the fields of campus safety, security, emergency preparedness, incident management, law enforcement or related fields
• Criminal Justice, Security Management degree preferred.
• New York State pistol permit is required.
• New York State Armed Security Guard License preferred.
• EMT Certification preferred.

EXCEPTIONAL SKILLS– List skills and/or behavioral competencies that need to be exceptional to be successful in position

• Empathetic and service-oriented
• Crisis management and communication
• Security strategy development
• Creative problem solving
• Proficiency in security systems and technology
• Strong knowledge of first-aid, safety regulations & laws
• Excellent communication, interpersonal, and conflict-resolution skills
• Strong risk assessment and problem-solving abilities
• Law enforcement collaboration Top of Form

• Experience in a downtown, urban environment

I think we need to be open to non bachelor degree candidates given our mission.

Director of Event Services

Buffalo Convention Center | Buffalo, New York

Reports To

General Manager, Buffalo Convention Center

Department

Event Services

Classification

Full-Time, Exempt

Salary Range

$75,000-$90,000 Commensurate with experience; competitive with regional convention center market

Updated 2026

Position Summary

The Director of Event Services acts as the main liaison between the Buffalo Convention Center and its clients from contract signing through the end of the event. This senior leadership position is responsible for planning, coordinating, and ensuring the smooth execution of conventions, trade shows, meetings, banquets, and special events held at the facility. The Director manages the Event Services team, collaborates closely with in-house food and beverage operations, audiovisual providers, security, and facilities management, and serves as the key point of accountability for client satisfaction throughout the entire event process. of the Convention Center's senior leadership team, the Director of Event Services plays a direct role in advancing Buffalo's position as a premier meetings and conventions destination, contributing to the broader economic development and tourism goals of Erie County.

Key Responsibilities

Event Planning & Client Services

•       Serve as the primary day-of and pre-event contact for meeting planners, association executives, corporate event managers, and third-party event coordinators.

•       Manage the entire event services process: pre-event planning meetings, room setup specifications, vendor coordination, event execution, and post-event review.

•       Prepare and distribute comprehensive Event Orders and Banquet Event Orders (BEOs), ensuring all operational teams are aligned on client requirements.

•       Conduct site visits and pre-con meetings with clients and key facility stakeholders.

•       Anticipate and proactively address client needs, on-site challenges, and last-minute changes with a solutions-focused mindset.

Team Leadership & Operations

•       Recruit, train, mentor, and manage a team of Event Services Managers and Event Coordinators.

•       Create staff schedules that align with event calendars, ensuring adequate coverage for all events, including evenings, weekends, and holidays as needed.

•       Promote a high-performance, client-focused culture rooted in professionalism, responsiveness, and operational excellence.

•       Hold regular team meetings, conduct individual performance reviews, and provide ongoing coaching to develop departmental talent.

Cross-Departmental Coordination

•       Collaborate with Sales & Marketing to ensure a seamless transition from the sales process to event execution, preserving client commitments.

•       Coordinate with in-house Operations, Food & Beverage, Facilities departments, as well as outsourced Technology/AV, Security, and Parking vendors to deliver integrated, high-quality events.

•       Partner with Finance on billing accuracy, deposit management, and post-event reconciliation.

•       Interface with external vendors, decorators, exhibitor services contractors, and other event suppliers to ensure compliance with facility policies.

Facility & Safety Standards

•       Ensure all events comply with facility safety codes, fire occupancy regulations, and relevant local, state, and federal laws.

•       Manage room setup, load-in/load-out logistics, and exhibit hall operations, including freight handling.

•       Maintain working knowledge of facility systems, AV infrastructure, and technical capabilities to effectively advise clients and troubleshoot issues.

•       Mitigate event-related risks by ensuring vendor insurance, permits, and contract compliance.

Business Development & Strategy

•       Serve as an ambassador of the Buffalo Convention Center's brand, reinforcing the destination's value proposition with every client interaction.

•       Contribute to client retention and repeat bookings by providing consistently excellent service.

•       Identify and recommend improvements to event service processes, technology, and facility features that enhance client satisfaction and operational efficiency.

•       Support the General Manager in developing departmental goals, budgets, and reporting metrics aligned with the Convention Center's Strategic Plan.

•       Actively engage with Visit Buffalo, Buffalo Sports Commission, Erie County, and regional tourism partners to strengthen event pipeline and community relationships.

Qualifications

Education

•       A bachelor’s degree in hospitality management, Event Management, Business Administration, or a closely related field is required.

•       Certified Meeting Professional (CMP), Certified in Exhibition Management (CEM), or an equivalent industry credential is highly preferred.

Experience

•       Minimum of seven (7) years of progressive experience in event services or operations at a convention center, hotel, arena, or large-scale events venue.

•       At least three (3) years of supervisory or management experience leading event teams in a busy, multi-event facility environment.

•       Demonstrated experience managing complex, concurrent events such as city-wide conventions, trade shows, and multi-day conferences.

•       Familiarity with best practices in public assembly facility management or similar venue management models preferred.

Knowledge, Skills & Abilities

•       Exceptional client service instincts with a proven track record of consistently surpassing meeting planner expectations.

•       Strong operational command of event logistics, including room setup, food and beverage coordination, AV/technology integration, and exhibitor services.

•       Demonstrates leadership by motivating, guiding, and developing a diverse team in a fast-paced, deadline-driven setting.

•       Proficiency in event management software and Microsoft Office Suite.

•       Excellent verbal and written communication skills, including experience presenting to senior executives, elected officials, and association leadership.

•       Sound judgment in handling competing priorities, resolving conflicts, and making time-sensitive operational decisions.

•       Thorough knowledge of safety regulations, ADA compliance, and risk management protocols in public assembly facilities.

•       Available to work flexible hours, including evenings, weekends, and holidays, in accordance with the event schedule.

Work Environment & Physical Requirements

This position functions in both office and active event floor settings. The Director of Event Services often needs to stand, walk, and move around the venue for long periods during events. The role requires the ability to lift up to 25 pounds, communicate effectively in loud environments, and stay calm under high-pressure, time-sensitive situations. Reasonable accommodations may be provided to help individuals with disabilities perform essential duties.

Why the Buffalo Convention Center

The Buffalo Convention Center sits at the heart of one of the most exciting urban revitalization stories in the United States. With significant public investment in Buffalo's infrastructure on the horizon and a growing calendar of conventions, sporting events, and cultural gatherings, this is a rare opportunity to lead event services at a facility poised for transformation. The Director of Event Services will be part of a leadership team working in direct partnership with Visit Buffalo, the Buffalo Sports Commission, Erie County, and an energized local hospitality community, all aligned around a shared vision for Buffalo's future as a world-class destination.

The Buffalo Convention Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Opportunity:

Do you enjoy working in a fast-paced manufacturing environment? Are you a quick learner with good work ethics and commitment? Are you looking for a company where you can grow? We are currently seeking Production Team Members to join the team in our North Tonawanda Corrugated Packaging facility. We will train the right candidate. Experience is valued.

How You Will Impact Smurfit WestRock:

• You will learn the manufacturing processes and operate complex machinery
• Your terrific work ethic will make you part of a world class team that depends on you!
• Enforce plant safety regulations and encourage all employees to become safety conscious

What You Need to Succeed:

• Ability to work in a fast-paced environment
• Excellent Attendance Record and solid work history with good tenure
• Excellent safety record
• You must be able to use a tape measure to 1/16th of an inch and understand basic math.
• A great work ethic!
• Available to work any shift - currently looking to fill positions on 2nd and 3rd shifts
• Strong focus on Quality
• Maintain housekeeping excellence - maintain a clean and organized workspace
• Must be able to lift, push, walk, stand, and bend throughout a shift
• Corrugated box manufacturing experience a plus, printing experience very helpful
• High School Diploma or equivalent required

What We Offer:

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Position Starting Pay Rate: $22.38 + shift differential ($0.50 for 2nd shift & $0.65 for 3rd shift) - After training and the probationary period, pay could be between the range of $23.79 and $27.44. The benefits for this role may include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 5 days of paid vacation will be granted after 60 working days, and 10 days of paid holidays, subject to annual change. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process. You may apply online at and the application window is expected to close by 4/19/26

#WorkWithSmurfitWestrock