Information Technology Jobs in Dublin Alameda County, CA
227 positions found
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
Fractal is a strategic AI partner to Fortune 500 companies, with a bold vision: to power every human decision in the enterprise. We believe the future belongs to organizations that combine human imagination with intelligent systems—and Fractalites are the ones building that future. As we scale our Technology, Media & Telecom (TMT) practice in the United States, we are looking for a senior, client-facing Head of Engineering to shape and deliver world-class Data & AI platforms for leading Technology, Media & Telecom organizations.
This is not a back-office engineering role. This is a consulting-led, client-facing engineering leadership position for someone who is equally comfortable whiteboarding architecture with principal engineers, rolling up their sleeves with delivery teams, and advising CIOs, CTOs, and CDOs in the boardroom.
Learn more at Fractal | Intelligence for Imagination.
Note: This position is not eligible for Immigration Sponsorship at this time.
About the Role
This is a four-axis leadership role requiring technical depth, executive presence, team leadership, and embedded delivery. You'll work directly with top technical and functional leaders at some of the largest TMT companies in the world.
As Head of Engineering for Fractal's Technology, Media & Telecom (TMT) vertical, you will personally shape the architecture of mission-critical AIML platforms, often in first-party tech stack, and develop/drive the team of ICs who bring them to life.
Responsibilities
Some engagements will look like a traditional advisory model. Others will look a lot more like Forward Deployed Engineering: your team embedded inside a client's engineering org, working within their first-party tech stack, shipping production code alongside their engineers, and earning influence through technical credibility, not org chart position.
You will need to be in the room when the technology roadmap needs to change. When a business pivot, a new regulation, or a technology shift forces a rethink mid-execution, you are the person who picks up the marker, walks to the whiteboard, and redraws the architecture in real time, credibly, for the CTO, and Principal Engineering leaders simultaneously.
Technical Depth (Hands-On Architecture)
- Own AI/Data platform architecture decisions — from Lakehouse design and real-time streaming to MLOps, LLMOps, and AgentOps pipelines in production
- Serve as the technical authority for Fractal's TMT engineering practice — defining standards, reviewing design, and holding the bar on reliability, scalability, and security
- Translate ambiguous business problems into concrete, buildable platform architectures — and stay close enough to execution to know when something is not working
- Drive the industrialization of GenAI: moving clients from proof-of-concept to enterprise-grade, governed, and observable AI systems
Executive Presence & Live Architectural Thinking
- Command the room with senior client leadership — CIOs, CTOs, CDOs, and their direct reports - as a peer, not a vendor
- Whiteboard new architectural directions on the spot: when a business pivot, acquisition, regulatory shift, or technology breakthrough forces a mid-execution rethink, you synthesize it into a credible, buildable path forward live, in the room, without needing a week to prepare a deck
- Translate between two worlds simultaneously: make the architecture legible to a CFO and rigorous enough to satisfy a principal engineer in the same session
- Shape client roadmaps at the strategic level; identifying where the current plan is under-ambitious, over-engineered, or misaligned with emerging AI capabilities, and steering accordingly
- Represent Fractal at the highest level of client relationship
Team Leadership (Building & Driving Senior ICs)
- Develop and lead a high-performing group of individual contributors. principally senior and staff engineers, ML engineers, and data platform engineers
- Create the engineering culture: rigorous delivery standards, architectural thinking, and a bias toward elegant, production-grade solutions over quick fixes
- Build leadership depth within the team, identifying principals who can own programs and grow into broader roles
- Partner across Fractal's global AI and engineering Capability functions to staff programs strategically and raise capability across the TMT practice
Forward-Deployed & Embedded Delivery
- Lead and run FDE-style engagements where your team operates inside the client's engineering environment
- Navigate and deliver within client-owned, first-party technology stacks: proprietary data platforms, internal ML infrastructure, custom orchestration systems, and bespoke toolchains that do not appear in any industry survey
- Adapt quickly to non-standard environments, understanding a client's internal platform deeply enough to extend it, integrate into it, and earn the trust of their engineering staff
- Balance the tension between what Fractal does best and what the client's stack demands, knowing when to bring pattern, when to adapt, and when to advocate for a better path
- Set the standards for how Fractal operates in deeply embedded engagements: how we onboard, document, transfer knowledge, and leave clients stronger than we found them
Candidate Profile
Technical Qualifications
TMT clients bring genuinely hard problems on both open and proprietary infrastructure. Expect to architect and oversee:
- GenAI systems: RAG architectures, LLM fine-tuning pipelines, agentic workflow orchestration, and LLMOps observability
- AI-powered products: personalization engines, churn prediction, content recommendation, and network fault detection
- Client-proprietary ML infrastructure: internal feature stores, custom model serving layers, bespoke experiment tracking systems, and first-party orchestration frameworks
- Cloud-native infrastructure across AWS, Azure, and GCP with enterprise-grade governance, security, and compliance baked in
- Real-time and event driven data pipelines (e.g. network telemetry)
- Modern Lakehouse platforms (Databricks, Snowflake, Delta Lake, Iceberg) at petabyte scale and proprietary data platform equivalents at leading tech-forward TMT organizations
Non-technical Qualifications
We are particularly interested in leaders from environments where engineering rigor, client accountability, executive presence, and AI depth all coexist including Forward Deployed Engineering, elite data/ML platform teams, and senior hyperscaler architecture practices.
- 15–20 years of experience spanning AI/data engineering and technical leadership with clear evidence of owning architecture at scale
- Deep hands-on experience deploying AI/ML/GenAI systems in production, in addition to advising on them
- Demonstrated executive presence: you have walked into a CTO or CDO review, redrawn the architecture based on new constraints, and left the room with alignment
- The ability to whiteboard fluently under pressure, synthesizing a team's in-flight work with a new business direction, making it rigorous enough for engineers and clear enough for executives, on the spot and without a rehearsal
- Experience operating within client-owned or non-standard technology stacks - you have learned a proprietary system, earned trust from skeptical internal engineers, and delivered production-grade results inside someone else's infrastructure
- A track record of leading senior engineers and building high-performance ML/engineering teams, including hiring, coaching, and developing principal-level ICs
- Direct executive engagement experience - you have influenced CIO/CTO/CDO decisions and can hold your own in a room with technical and non-technical stakeholders at once
- Strong cloud-native fluency across one or more hyperscalers, with genuine depth in data platform patterns (streaming, batch, Lakehouse, governance)
Strong Preferences
- Experience in TMT vertical — hi-tech, telco, media platforms, streaming infrastructure, ad tech, or content delivery at scale
- Prior work in FDE-style or embedded delivery models where your team shipped inside a client codebase and was evaluated by their engineering standards, not just deliverable milestones
- Comfort with the ambiguity of 1P stack environments: you have debugged undocumented internal tools, extended proprietary frameworks, and figured out how to make external expertise land inside a closed ecosystem
- A personal reputation for architectural clarity: the person colleagues call when a problem needs to be drawn, not just describe
- Contributions to the ML/AI community: open source, publications, conference talks, or influential architectural patterns
Who Thrives Here
The Fractalite mindset is curious, rigorous, and impact driven. You will thrive in this role if you:
- Enjoy being client-facing and accountable for outcomes.
- Are comfortable navigating ambiguity, scale, and complex stakeholder environments.
- Believe great platforms come from strong engineering culture plus disciplined execution.
- See AI not as a novelty, but as a core enterprise capability that must be engineered responsibly.
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
A service offering of the law firm Fenwick & West, FLEX by Fenwick provides high-quality attorneys to technology and life sciences companies in need of interim in-house counsel. Much like our market-leading, entrepreneurial client base, Fenwick constantly seeks ways to innovate and remain best in class both for our legal work and for our client service. With this in mind, the firm launched FLEX.
As a FLEX attorney, you will have access to temporary in-house counsel opportunities with cutting-edge companies throughout the tech sector. Upon joining our attorney roster, we will contact you about potential engagements that fit your skill set and availability, and you let us know whether you'd like us to share your bio with the company. We don't assign you work, and you're never under any obligation to take on work. Simply put, you set the parameters of what you're looking for, and we try to match you with suitable clients and engagements.
As our clients continue to transition from remote to hybrid working arrangements, we are seeking attorneys able to be on site several days per week in the San Francisco and/or Silicon Valley areas. The skill sets our clients come to us for generally include (but are not limited to):
- experience drafting and negotiating a wide variety of technology transactions, including inbound and outbound SaaS, software, and hardware agreements; distribution, channel, and reseller agreements; joint development, joint venture, collaboration, and strategic alliance agreements; and privacy, non-disclosure, and confidentiality agreements
- experience working with internal engineering, product, design, security, privacy, and marketing teams throughout the product development life cycle, advising on regulatory requirements and how to mitigate risks for new technologies
- experience advising on corporate governance, public company reporting, M&A due diligence, and routine corporate housekeeping matters.
Attorneys at all levels of practice will be considered, and we will contact you if your experience is a good fit for our anticipated client needs. Attorneys who have previously onboarded with FLEX do not need to apply as you are already under consideration for active client needs.
You can learn more about FLEX at We look forward to hearing from you!
Premier international law firm seeks an Information Governance Sr Analyst.
Position involves:
- IG Tools such as M365, Varonis
- Records management
- Relativity or Relone (eDiscovery)
- RIM
- ESI
- IG
- Data Storage
Prior law firm experience is required.
Salary ranges from $80-120K. This is a hybrid role, 3 days a week in office.
About Bristlecone:
Bristlecone is the industry's largest pure-play supply chain service provider.
As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain.
Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group.
Learn more at Opportunity Employer
Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Consulting Partner – Supply Chain & Technology Consulting
Overview
We're looking for a Consulting Partner to join our Supply Chain Consulting practice and lead strategic growth within the Technology and Hyperscaler sector. This is a senior, client-facing leadership role—ideal for a consulting executive who thrives at the intersection of supply chain transformation, digital enablement, and large-scale enterprise innovation.
The Consulting Partner will shape strategy, drive consulting-led revenue, and lead delivery excellence across key technology accounts. Success in this role requires deep supply chain domain expertise, strong consulting sales acumen, and the ability to engage senior client stakeholders to influence digital transformation agendas.
Key Responsibilities
- Serve as the supply chain consulting leader for major technology accounts, guiding account strategy, solution design, and delivery execution.
- Grow consulting revenue by identifying, sourcing, and closing consulting-led opportunities aligned to account and market objectives.
- Lead consulting delivery excellence, ensuring high-quality execution, client satisfaction, and measurable business outcomes.
- Partner closely with Client Partners and Delivery Partners to align consulting pursuits with broader account growth and delivery strategies.
- Build executive-level relationships across client organizations to drive supply chain, cloud, and operations transformation initiatives.
- Develop account-specific thought leadership—including industry insights, whitepapers, and executive roundtables—focused on digital supply chain and transformation trends.
- Mentor consultants and managers to strengthen practice capability and advance consulting career development.
Qualifications
- Previous consulting experience is required.
- Experience at a Big 4 or Tier 1 IT services consulting firm is strongly preferred.
- 10+ years in supply chain, ideally within the technology, digital, or hyperscaler ecosystem.
- Proven record of consulting-led account growth, including developing, selling, and delivering multi-year transformation engagements.
- Strong understanding of digital supply chain solutions, cloud transformation, and technology-enabled operating models.
- Exceptional client engagement and executive communication skills, with the ability to drive alignment across business and IT stakeholders.
- Entrepreneurial mindset with a track record of achieving growth targets and leading cross-functional teams.
- Someone with established Google relationships highly desired.
Additional Requirements
- Location: Mountain View, CA or surrounding area.
- Work Model: Hybrid – regular onsite collaboration with client and internal teams.
- Travel: Up to 25% based on client and project needs.
- Education: Bachelor's degree required; MBA or Master's in Supply Chain, Operations, or related discipline preferred.
Privacy Notice Declarations for California based candidates/Jobs:: careers
Technical Sales Account Manager (AI / Technology Accounts)
Experience: 5–10+ years
Industry: AI / Cloud / Enterprise Technology
About the Role
We are looking for a Technical Sales Account Manager with strong experience working with leading AI and technology-driven organizations such as Google, Slalom, Mphasis, Glean.AI or similar firms.
This role is ideal for someone who can blend technical expertise with strategic account management, helping grow and expand existing client relationships while identifying new opportunities within key accounts.
Key Responsibilities
Account Mining & Growth
Identify and develop opportunities within existing accounts
Drive revenue growth through upselling and cross-selling AI/technology solutions
Build long-term strategic account plans
Client Relationship Management
Establish and nurture relationships with key stakeholders and decision-makers
Act as a trusted advisor to clients by understanding their business and technical needs
Technical Sales Engagement
Work closely with engineering and product teams to deliver tailored solutions
Translate complex technical concepts (AI/ML, cloud, data platforms) into business value
Support solutioning, proposals, and client presentations
Collaboration
Partner with internal teams (delivery, pre-sales, product) to ensure successful execution
Coordinate across cross-functional teams to drive customer success
Required Qualifications
5+ years of experience in technical sales, account management, or client partner roles
Proven experience working with AI/ML, cloud, or data-driven solutions
Background with companies such as Google, Slalom, Infosys, Accenture, or similar consulting/tech firms
Strong understanding of:
AI/ML concepts
Cloud platforms (GCP, AWS, Azure)
Enterprise software solutions
Key Skills
Strong account mining and expansion skills
Excellent communication and stakeholder management
Ability to bridge business and technical conversations
Strategic thinking with a growth mindset
Highly client-focused and relationship-driven
Preferred Qualifications
Experience selling or supporting AI-driven solutions or platforms
Prior experience managing enterprise or Fortune 500 accounts
Technical background (Engineering, Computer Science, or related field)
What We’re Looking For
A technical-savvy sales professional who can engage deeply with engineering and business teams
Someone who thrives on building relationships and growing accounts
A proactive individual who can identify opportunities and drive them to closure
QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.
Our clients expect senior-level partnership, technical fluency, and strategic account leadership.
The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.
This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.
The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.
Responsibilities:
Account Ownership & Revenue Growth
- Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
- Drive structured and strategic upsell and cross-sell initiatives within existing customers.
- Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
- Close meaningful expansion deals, including engagements of $150K+.
- Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
- Partner with delivery leadership to align technical execution with commercial growth objectives.
Executive Relationship Management
- Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
- Conduct regular in-person customer visits within assigned territory.
- Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
- Serve as the executive escalation point for complex delivery or client challenges.
Strategic Account Planning & Execution
- Develop and maintain comprehensive strategic account plans for each assigned customer.
- Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
- Track progress against defined revenue and relationship goals.
- Execute consistently against a structured path toward growth.
- Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
- Organization, planning rigor, and follow-through are critical success factors in this role.
Technical & AI Fluency
- Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
- Proactively stay current on AI tools, automation advancements, and testing innovations.
- Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
- Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.
Technical & Delivery Alignment
- Collaborate closely with QA Managers, Engineering teams, and project leaders.
- Translate technical delivery insights into executive-level business value discussions.
- Proactively identify risks and implement mitigation strategies.
- Ensure seamless integration of QASource services into client engineering environments.
- Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.
Required Qualifications:
- 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
- Proven ownership of multi-million-dollar revenue targets.
- Demonstrated success closing $150K+ expansion or new deals.
- Documented track record of expansion within a focused portfolio of strategic accounts.
- Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
- Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
- Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
- Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
- Prior experience engaging with engineering, QA, or product teams in a software delivery context.
- Strong executive presentation skills and ability to conduct in-person QBRs.
- Demonstrated ability to creatively mine and expand accounts.
- High level of organization and structured account planning discipline.
- Stable career progression.
Preferred Qualifications:
- Background in QA, software development, DevOps, or technical services environments.
- Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
- Experience operating within a territory-defined account ownership model.
- Experience in professional services or distributed delivery environments.
- MBA or advanced technical degree (preferred but not required).
Core Competencies:
- Executive presence and professionalism.
- Revenue accountability.
- Strategic account planning and disciplined execution.
- Technical credibility within software engineering environments.
- AI awareness and forward-thinking mindset.
- Consultative, value-based communication.
- Risk identification and mitigation.
- Proactive, structured account leadership.
Why Join QASource:
- Manage a focused portfolio of high-value enterprise technology clients.
- Drive measurable revenue expansion through strategic value creation.
- Partner directly with engineering and executive leadership teams.
- Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.
Salary Range:
- $110,000 - $120,000 per annum (30% Variable).
Perks:
- Health, vision, and dental benefits.
- 401(k) with company match.
- Paid time off and holidays.
- Wellness programs and professional development opportunities.
About Straia
At Straia, we're building the AI-native intelligence layer for colleges and universities.
Today, colleges run on dozens of disconnected systems, forcing staff to spend hundreds of hours manually reconciling data, compiling reports, and tracking down insights. Straia changes that. We unify institutional data and layer on AI agents that answer questions, generate insights/visualizations, and automate repetitive workflows, transforming how colleges operate.
Over time, Straia will evolve into the core intelligence layer for institutional operations, where every function, from student advising to admissions to budgeting and resource planning, is supported by collaborative AI agents that understand each institution's unique data landscape.
We recently raised our pre-seed from a16z, Reach Capital, and JFF Ventures, and are now hiring a founding backend engineer to help build the technical backbone of how institutions interact with their data.
The Role
As a Founding Engineer at Straia, you'll work directly with a small team including directly with our CEO (Ryan), CTO (Alan) and CPO (Nikki) to design, build, and scale the core infrastructure of our platform.
This is a 0 → 1 opportunity to shape not just the product, but the engineering culture, architecture, and trajectory of the company. You'll ship fast, make key technical decisions, and help define how AI can power the next generation of enterprise data intelligence.
We're specifically looking for someone who consistently raises the bar. The kind of engineer whose default speed and judgment increase the velocity of everyone around them. If you thrive when expectations are high and the pace is fast, you'll feel right at home
What You'll Do
- Build the core platform — architect and implement services spanning data ingestion, query orchestration, and agentic AI workflows
- Ship end-to-end features across our React + Node.js + Postgres stack, integrating directly with LLMs like GPT, Gemini, and Claude
- Scale infrastructure on GCP for performance, reliability, and data security
- Collaborate with users (university data teams and administrators) to translate real problems into elegant, powerful solutions
- Lay the foundation for Straia's engineering culture, best practices, and technical roadmap
- Prototype fast, iterate faster — your work will directly shape how education leaders experience AI in their daily decision-making
Who You Are
- 4–7 years of experience building and shipping full-stack applications, with a strong emphasis on backend systems (Node.js, TypeScript, Postgres).
- Deeply technical, with a track record of building scalable, high-quality software
- Startup-minded — you thrive in ambiguity, love building from scratch, and see constraints as creative fuel
- Mission-driven — excited to improve education through technology that makes institutions smarter, faster, and more equitable
- Collaborative and high-agency — you take initiative, value clear communication, and have the instincts of an owner, not an employee
- AI-curious or experienced — exposure to LLMs, vector databases, or prompt engineering is a plus
Our Stack
- Frontend: React + Vite
- Backend: Node.js + Express, orchestrating data and AI agent workflows
- Data Layer: Postgres + Caching for fast queries
- LLM Integration: GPT, Gemini, Claude via API
- Cloud & Infra: Hosted on GCP
Why Join Straia
- Be one of the first engineers at a venture-backed AI company redefining institutional intelligence in higher ed
- Shape the core architecture and engineering culture from day one
- Work directly with top-tier investors and advisors from a16z, Reach, and JFF Ventures
- Join a small, fast-moving team that works incredibly hard, ships fast, and still makes time for good food, laughs, and adventures — we take our work seriously, but not ourselves
- Build meaningful technology that directly impacts student success and equity across colleges nationwide
What We Offer
- Compensation: $160K–$225K + equity
- Location: San Francisco (in office 4 days a week)
- Benefits: Health (platinum insurance), dental, and vision
**We do not sponsor Visas**
Key Responsibilities
Project Leadership ; Planning
• Lead assigned EPIC projects from initiation through closeout.
• Build and maintain detailed project plans using Client E-approved tools.
• Define scope, milestones, dependencies, timelines, and resource needs.
• Drive design and execution planning in partnership with solution architects.
• Identify risks, blockers, and mitigation strategies proactively.
Financial Management & Reporting
• Plan and manage project budgets in alignment with business-owned EPIC funding.
• Monitor labor billing, track forecast vs. actuals, and manage change orders when
necessary.
• Conduct monthly financial and progress reporting for leadership.
• Escalate overages and scope impacts early to protect program integrity.
Stakeholder; Communication Management
• Act as IT's primary representative with business stakeholders.
• Translate technical requirements into executive-ready summaries.
• Facilitate alignment across IT, cybersecurity, architecture, and business units.
• Manage strong personalities and scope ambiguity by clarifying goals, expectations, and
accountability.
• Escalate when necessary while maintaining forward project momentum.
Delivery Oversight & Governance
• Coordinate cross-functional IT and business resources.
• Ensure compliance with client governance, safety briefings, and reporting standards.
• Track daily/weekly tasks, manage dependencies, and remove blockers.
• Conduct weekly/bi-weekly/monthly status reviews as required.
• Maintain documentation traceability and structured communication flows.
Innovation & Tooling
• Evaluate and recommend tools to enhance execution and reporting.
• Leverage platforms such as Jira, Confluence, SmartSheets, , and other client
systems.
• Bring forward innovative approaches to improve project transparency and execution.
Required Qualifications
• 7+ years of IT Project/Program Management experience.
• Experience delivering SaaS and infrastructure-related projects.
• Strong financial management and forecasting experience.
• Demonstrated ability to manage multiple stakeholders in complex environments.
• Experience working within structured enterprise governance environments.
• Self-driven, resourceful, and proactive learner.
• Strong written and verbal communication skills.
• Ability to manage 1–2 concurrent enterprise initiatives.
Preferred Qualifications
• PMP, PgMP, or equivalent certification (highly preferred).
• Experience within utility environments or large regulated enterprises.
• Experience supporting R'D or innovation-focused programs.
• Exposure to AI/automation initiatives or advanced technology pilots.
Success Profile
The ideal candidate demonstrates:
• Strong project management fundamentals.
• Ability to operate independently and efficiently.
• Confidence navigating scope gray areas between business and IT ownership.
• Clear, data-driven communication tailored to executive and technical audiences.
• Accountability, ownership, and cradle-to-grave project leadership.
