Information Technology Jobs in Dresher, PA

Sr. IT Executive Search Consultant (full desk Recruiter)

About the job

Our Sr. IT (full desk) Recruiters specialize in matching top tech talent with great leaders across all industries. They address the hiring needs and business initiatives of executives across the United States. Our successful model, comprehensive training program and customized delivery platform empowers our associates to achieve maximum results, allowing them to focus on building net new relationships and driving sales.

Business Development & Sales Responsibilities:

• Market Research: Conduct thorough research to identify potential prospective clients and contacts to target through a variety of different sales and marketing campaigns.
• New Business Development: Proactively create new business development opportunities through persistent prospecting that includes phone calls, video and in-person meetings, networking events and presentations with key stake holders and hiring managers.
• Client Expansion: Successfully expand and maintain new and existing client base, ensuring consistent pipeline of permanent direct hire job orders and other consulting and staff augmentation opportunities.
• Relationship Management: Build strong trustworthy relationships and maintain those client relationships with honesty, integrity and ethical practices.
• Discovery: Define client needs by documenting their business initiatives, core objectives and pain points through requirements gathering, validation and ongoing communication to help optimize search success.

Candidate Recruiting Responsibilities:

• Head Hunting Capabilities: Identify, engage and recruit top tier talent creating a robust candidate community of active and passive information technology professionals.
• Candidate Assessment: Understand candidates’ key skills, strengths, personality, career aspirations, motivations and areas of improvement. Screening candidates against client requirements to ensure a strong match.
• Market Prospecting: Research targeted technical skill-sets and identify candidates through referral gathering, our internal applicant tracking database, LinkedIn Recruiter, ZoomInfo, job boards, social networking and technical user groups/blogs.
• Emerging Tech: Priority and focus should be to cultivate relationships with candidates who have skills within emerging technologies such as data science, advanced analytics, Cyber Security, Cloud, DevOps, Blockchain, IoT and of course AI.

Minimum Requirements:

• A minimum of 3+ years of recruiting agency business development (sales) experience and/or full desk recruiting experience; with a proven track record of success.
• Experience breaking and developing local mid-market and/or national accounts.
• A strong network of qualified client contacts.
• Demonstrated experience with candidate recruitment methodologies.
• Key traits: Energetic, competitive, confident, persistent, commission-oriented/money motivated, strong desire to succeed and grow, hunter.
• Strong communication and presentation skills.
• Bachelor's degree preferred.
• Information technology industry experience preferred, but not a hard requirement for an energetic agency sales professional, that has the desire and aptitude to learn about the technology space.

What Judge will provide you?:

• The ability to solution sell on a regional/national/international basis - without locking you into a defined territory or service offering.
• A well-formulated career platform with an exceptional opportunity for growth.
• A fast-paced, performance-based organization that publicly and financially rewards its employees for achieving a high level of success.
• Competitive uncapped commissions and bonus opportunities with sizable earning potential; including cell phone reimbursement.
• 50+ years of successful business and streamlined processes based on industry best practices - with a hands-on executive management team dedicated to the overall success of the organization and its employees.
• A superior technology platform and state of the art, custom built Customer Relationship Management (CRM) system, giving you the opportunity to work smart, be effective, and stay organized.
• Winning culture with a fun, friendly, and team-oriented environment.

We are looking to fill the following position for a utility company located in the Midwest and East Coast regions.

Quantitative Analyst

On Site in Center City Philadelphia

Full Time 40hrs - Contract - Temp to Perm

Pay: $75-$85hr DOE + (Healthcare/401K)

Duration: 2yrs - Temp to Perm

W2 Role (no C2C Options)

Education Req: Min Bachelors (Masters Preferred)

5+ Years Experience in Automation

A Software Engineer at the mid-level is typically responsible for designing, developing, and maintaining software applications. They work under limited supervision and may lead small development teams.

Responsibilities may include:

Designing and implementing software solutions based on technical requirements.

Writing clean, efficient, and maintainable code.

Testing and debugging code to ensure proper functionality.

Collaborating with other engineers, designers, and stakeholders to deliver high-quality software solutions.

Participating in code reviews and providing feedback to team members.

Mentoring junior developers and providing technical guidance and support.

Leading and/or participating in project planning and estimation.

Keeping abreast of emerging technologies and best practices in software engineering.

Providing support and maintenance for existing software applications.

Contributing to the continuous improvement of development processes and practices.

Top 3 Skills Needed:

SQL

PowerBI

Python

Job Overview 

Mondo Media Solutions (MMS) is seeking a highly skilled Audio Video Field Installation Engineer to join our team. We specialize in full-service installations of audio, video, Theatrical lighting, access control, and surveillance systems for commercial applications. Located in Philadelphia, PA, this role offers both full-time and contract opportunities. 

Responsibilities 

• Lead installations, maintenance, and troubleshooting of commercial audio/video systems, including conference rooms, access control, and security camera systems. 
• Install projection systems, wiring, termination A/V systems, loudspeakers, cameras, and displays. 
• Troubleshooting basic network routers and switches. 
• Engage in DSP programming, particularly with Q-SYS, 
• Install and Troubleshoot conference room setups and equipment. 
• Fabricate racks, pull and dress cables, and manage cable terminations. 
• Provide friendly customer service during installation and servicing tasks. 
• Updating onsite installation software throughout the day. 

Requirements 

• Minimum 5 years of experience as a commercial A/V installer. 
• Must be able to independently diagnose and repair onsite issues with networking, security cameras, distributed audio systems, and conference room systems.  
• Proficient in DSP programming, preferably with QSYS, Extron 
• Experienced in control systems, QSC QSYS systems, including coding and troubleshooting. 
• Familiar with using power tools like drills, saws, and rotary hammers.
• Obtain or pass OSHA 10 certification within 30 days and Obtain or pass OSHA 30 certification within 90 days  
• CTS certification within 90 days 
• Strong organizational skills, attention to detail, and the ability to manage multiple projects. 
• Excellent communication skills, both verbal and written. 
• Ability to safely lift up to 50 pounds work comfortably on ladders up to 12 feet, and lifts over 26 feet. 
• Proficiency in soldering and cable terminations, including XLR, TRS, RCA, and more. 
• Familiarity with Microsoft Office and various web-based portals. 
• Ability to fit into tight spaces and quickly learn new computer programs. 

Compensation & Benefits 

• Medical and Dental Benefits
• 401K 
• Company Vehicle Use 

Additional Information 

• Candidates must be detailed, organized, and have a proven track record of reliability. 
• Committed to the company's Mission, Vision, and Values. 
• Ability to identify and handle various cable types and connectors. 
• Experience with basic and advanced hand tools is essential. 

About Mondo Media Solutions 

Mondo Media Solutions specializes in custom audiovisual, IT, and security systems for businesses, schools, and government. From boardrooms and auditoriums to digital signage, we deliver reliable, scalable technology solutions with a commitment to integrity and customer satisfaction. 

The CCM Specialist will also be responsible for utilization management by conducting utilization review activities, population management, cross-system consultation, and treatment quality monitoring. As a member of the Children’s Complex Care team, you will have an opportunity to apply your understanding of behavioral health and your cultural competence to work collaboratively with CBH members, their caregivers, their supports, other professionals, and community partners to screen/assess, and develop individualized, family-anchored, comprehensive, and strength-based plans of care. The CCM Specialist must utilize clinical knowledge of best practices and evidence-based treatments to ensure CBH members receive timely access to quality, medically necessary behavioral health services.  When clinically indicated, CCM Specialists consult with CBH Physician and Psychologist Advisors to ensure the most effective treatment for the CBH member is being authorized.  

As a High-Fidelity Wraparound (HFW) Facilitator, the CCM Specialist assists members and their families in learning to accomplish goals they have identified by exploring the strengths and culture around each need they have. The CCM Specialist facilitates monthly interagency planning meetings to assist the member and their family  in planning around and working towards meeting their needs. The CCM Specialist will transfer their Wraparound skills to the member and their family, by teaching them to think outside of the box and use natural and community supports.  

Essential Functions: 

• Work directly with members, natural supports and providers in the community, including in members’ homes. 
• Facilitate care coordination. Using an inter-generational approach, with system partners to address social determinants, barriers to wellness, and other needs of members, including connection to appropriate community-based services. 
• Create and maintain a team of system partners and natural supports for each member and their family.
• Complete an effective Crisis Prevention Plan in collaboration with each assigned member and their team
• Be knowledgeable about behavioral health care services, system partners, service continuum and established medical necessity criteria and apply that knowledge in all work activities. 
• Attend up to 3 hours of group or individual skills-based coaching/supervision per week
• Complete Utilization Management activities including but not limited to: interagency meetings, social determinants interviews with members, treatment team meetings, case consultations, care coordination, provider meetings, reviews, treatment linkage, within established timeframes.  
• Authorize treatment when Medical Necessity Criteria is met.
• Consult with Physician Advisor, Psychologist Advisor and/or Clinical Leadership as clinically appropriate. 
• Generate denial letters based on physician reviews and in accordance with state regulations as needed.
• Demonstrate an understanding of Evidence-Based Practices (EBPs) and connect members to appropriate evidence-based treatment. 
• Collaborate with other CBH departments to ensure quality of care, promote placement of members in the most appropriate services and to facilitate consistent longitudinal care management.
• Document provider quality concerns in accordance with CBH policy/procedure.
• Use data to inform clinical decision-making. 
• Maintain documentation in CBH’s electronic system consistent with agency and industry standards.
• Respond to care coordination correspondence within 24-48 hours or sooner if necessary.
• Attend all meetings as assigned and actively prepare for and participate in supervision and clinical case consultations. 
• Ensure the highest quality of customer service when interacting with members, providers, and other stakeholders.
• Display commitment to member/family-driven care and principles of resiliency and recovery.
• Contribute to projects and other duties as assigned.

Team Specific Responsibilities:

• Facilitate monthly interagency HFW Planning Meetings (includes youth/family participation) for a caseload of approximately 10 members and their families. 
• Write, revise and distribute individualized Wraparound Plans and Discovery documents to member’s teams monthly. 
• Ensure that the principles and steps of the High - Fidelity Wraparound process are delivered with the highest possible fidelity.
• Provide evidence-based intensive care management interventions directly to members in the community.
• Maintain a care management caseload of approximately 10 members (or as otherwise directed).
• Facilitate care coordination with external entities including behavioral and physical health providers, Child Welfare, Juvenile Justice, School district of Philadelphia, and Targeted Case Management (TCM), as well as any other providers or systems involved with assigned members’ families.
• Address member/caregiver engagement in treatment by reporting or addressing any reported/observed quality concerns, resolving communication barriers between member (and/or caregiver) and providers, assisting member/caregiver with mediation issues/barriers, assisting with any clarification/prioritizing issues, increase positive collaboration with providers and other supports.
• Facilitate longitudinal care management of all assigned members. 
• Complete UM activities as assigned and within required timeframe
• Participate in and complete training and credentialing in the High-Fidelity Wrapround model of care management.
• Maintain a flexible schedule, which may include some evenings or occasional weekends, in order to accommodate the scheduling needs of assigned members and their families 

Position Requirements: 

• Education: Master’s degree in Social Work or related fieldClinical Licensure: Qualified candidates are required to obtain license within the first 18 months (1.5 years) of employment; PA Child Abuse Clearance required
• Required Licensure: Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW)  
• Must obtain High - Fidelity Wraparound Facilitator credential within 1 year of hire. 
• Relevant Work Experience: Minimum of 3 years of direct clinical care experience working with adults, children, adolescents and/or their families in behavioral health settings and experience in assessment and treatment planning; and/or experience in a managed care setting.

Skills:

• Excellent clinical case conceptualization skills
• Meeting facilitation
• Proactive planning
• Customer service
• Familiar with medications
• Excellent verbal and written communication skills and ability to use them when communicating with internal and external stakeholders. 
• Excellent interpersonal and collaboration skills
• Conflict and crisis management
• Reliable, accountable, resourceful, curious, flexible, and creative
• Empathetic (Accepting/non-judgmental)
• Proficient in MS Office, especially with Excel, and able to type at least 40 words per minute
• Ability to work independently and as part of a team
• Excellent time management and prioritization skills and ability to multi-task
• Compliant with HIPAA regulations

Work Conditions (including travel, overtime required, physical requirements and occupational exposure): 

• Must be able to regularly travel within Philadelphia and surrounding counties.
• Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day.
• Ability to utilize computers and office equipment to complete daily work responsibilities.
• Regularly works inside in areas that are adequately lighted and ventilated.  Some fluctuation in temperature. No protective equipment routinely needed.
• Must be able to adapt to continuous changes/demands of the job.

Equal Employment Opportunity:   

• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.

Requesting An Accommodation: 

• CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. 
• If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at  

PI94dbea10d9e9-31181-39906059

The Business Data Analyst will play a critical role in supporting data-driven decision-making for core PMA business functions. This position is focused on extracting valuable insights from complex datasets, creating operational reports, and developing intuitive BI dashboards tailored to business needs. Working within an enterprise reporting structure, the analyst will perform on-demand data discovery, conduct trend analysis, and develop analytics tools that empower stakeholders with meaningful insights. By ensuring data accuracy, quality and relevance, this role will support data governance activities and continuous process improvements that align with strategic objectives.

Responsibilities:

Data Analysis & Business Insights
* Conduct in-depth data analysis to support strategic business initiatives.
* Perform trend analysis and develop predictive insights to help business teams identify patterns, risks, and opportunities.
* Respond to data discovery requests and operational reports development to support key business metrics and decision-making.
* Deploy best practices and make recommendations for improved understanding.
* Translate complex data findings into actionable recommendations, presenting insights in a clear and meaningful way for non-technical stakeholders.
Enterprise Reporting & BI Dashboard Development
* Work closely with business stakeholders to understand their reporting needs, providing insights that drive data-informed decisions.
* Design, develop, and maintain interactive BI dashboards tailored to answering critical business questions, providing real-time access to critical metrics and performance insights.
* Utilize enterprise BI tools to create data visualizations that enable easy exploration of data and insights.
* Partner with stakeholders to test and refine dashboards, ensuring they align with business requirements and enhance decision-making capabilities.
* Facilitate training and support for business users on BI dashboards and reporting tools, enabling self-service access to data insights.
Data Quality Support & Validation
* Collaborate with data governance and data engineering teams to ensure high data quality and integrity in enterprise reports and dashboards.
* Perform data validation and verification as part of report development to ensure data accuracy, consistency, and relevance for business users.
* Monitor data accuracy metrics and support data issue resolution, maintaining a high standard of data quality across reporting tools.
* Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

* 3+ years of experience in data, analytics, or business intelligence.
* Bachelor's degree in Information Management, Data Science, Computer Science, Mathematics, Statistics, Economics, Psychology or a related field.
* Proficient in SQL for data extraction and manipulation across various data sources.
* Strong analytical skills to interpret complex datasets and draw actionable insights.
* Experience with BI platforms like QlikSense or Power BI for data visualization and dashboard development.
* Familiar with advanced Excel functions for data manipulation and reporting.
* Understanding of statistical methods and trend analysis for identifying patterns and creating projections.
* Familiar with predictive modeling or basic machine learning concepts is a plus.
* Proficiency with scripting languages or tools (such as Python, R, or VBA) for process automation is a plus.
* Basic understanding of data integration, ETL processes, and data warehousing concepts.
* Skilled in presenting data in a way that tells a compelling story and drives informed decision-making.
* Strong interpersonal skills to work effectively with cross-functional teams in underwriting, finance, and IT.
* High level of precision in data analysis, ensuring reports and insights are accurate and free of errors.
* Analytical mindset to investigate data challenges, identify root causes, and develop efficient solutions.
* Ability to adapt to evolving data requirements and troubleshoot issues with minimal supervision.
* Strong organizational skills to balance multiple projects and meet reporting deadlines.
* Effective time management to handle ad hoc requests and prioritize tasks in a fast-paced environment.
* Open and motivated to learn new tools, methods, and data practices.

At Getinge we have the passion to perform

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers - and to save more lives.

Are you looking for an inspiring career? You just found it.

As a Field Service Technicianfor Getinge, in our Pittsburgh, PA area service territory, your primary mission will be to provide maintenance and repair services at customer establishments, following manufacturer's instructions and utilizing knowledge of mechanical, hydraulic, and electronic equipment.

• 
  
• You will rely on your technical expertise as an experienced field service professional to perform scheduled maintenance on a wide-array of high technical medical devices and machines.
  
• While performing your assigned job duties you will maintain compliance with industry regulations and requirements, regulatory body policies and protocolsand internal operating procedures and work instructions.
  
• Military avionics or electro-mechanical experience willbe highly considered.
  
• Your people skills and customer-oriented focus will be crucial in this role because you will be instructing customer personnel in the operation and proper use of the equipment.
  
• Additionally, your ability to juggle priorities and be flexible with your time will be critical as you respond to emergency repair requests.
  

Along with diverse daily challenges, we will also provide you with excellent pay, benefits, extensive training, participation in a company vehicle program, credit card and phone. Make a difference with a company that cares about what you have to contribute and clients that rely heavily on your expertise.The base salary for the position is a minimum of $34/hr and a maximum of $42/hr.

We look forward to receiving your application. If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application. We hope you will join us on our journey to become the world's most desired medtech company.

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

In this role, you will report to the Hiring Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location:Springhouse, PA

Schedule:Monday - Friday 7 am - 3:30 pm

Hourly Rate:$20.30

Benefits:

• Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)

• Time Off: Paid Time Off (PTO), company-paid holidays, Choice holidays, etc.

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance

• Recognition: Celebrate your peers and earn points to redeem for gifts and products.

What we're looking for

Education:High School Diploma or GED required

Experience:1-2 years of experience in a customer-facing or laboratory environment.

Collaboration Tool:Knowledge of Information, intermediate computer skills, including Microsoft Office, with proficiency in Word and Excel

Preferred Qualifications:

• Conform to all customer requirements for background checks, health and safety issues, security clearances, and medical checkups

• Requires knowledge in using various instruments to prepare for and perform tests

• Excellent Customer Service Skills; display a professional can-do attitude

• Perform duties with the highest regard for safety and quality

• Ability to understand and follow site protocols, policies, and procedures

• Must be flexible, forward-thinking, motivated, and have the ability to act independently

• Must be able to lift 25 lbs

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

• Complete routine laboratory procedures, such as but not limited to preparation of solvents, buffers, resins, reagent solutions, media prep, mixing of chemicals, etc.

• Report timely and accurate test results according to laboratory policies and procedures.

• Routine maintenance of lab equipment and troubleshooting.

• Store chemicals properly, dispose of chemical waste, adhere to safety procedures, and participate in safety programs.

• Manage inventory, maintain processes, and order laboratory supplies, including glassware and chemicals for biotech/pharmaceutical processes.

• Maintain records utilizing electronic laboratory notebooks (eLNs).

• Maintain files, track orders, and process shipping requests.

• Track and document chemical usage and inventory.

• Restocking glassware and chemicals.

• Maintain a clean room to prevent contamination and maintain the integrity of production.

• Calibrate balances and pH meters.

• Inspect laboratory safety stations.

• Perform other duties as assigned.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Job Title: QC Lead Investigator/Event Owner (Laboratory Equipment)

Location: Philadelphia PA 19104 (Onsite)

Position Type: Contract / Consultant

Hours requirement: 8 to 5; may need to have some flexibility to work earlier/late as needed

The Quality Control (QC) team is seeking a laboratory equipment lead investigator. The position is responsible for conducting comprehensive investigations, deviations, change controls and CAPAs for the Quality Control Department in accordance with cGMPs, international regulations, and companies procedures focused on QC Laboratory Equipment.

The individual in the role will be responsible for, but not limited to, the following tasks:

● Collaborating with QC, Lab Systems Engineers, and Quality Assurance to conduct comprehensive laboratory equipment investigations, deviations, quality incidents, change controls, and CAPAs while ensuring timely completion.

● Support implementation of relevant corrective and preventive actions.

● System administrator of QC Lab Equipment

● Perform risk and impact assessments for QC Operations as assigned by Functional Manager

● Supporting QC and GxP Systems in regulatory inspections, as assigned by Functional Manager.

● Maintain good documentation practices.

● Comply with all SOPs, policies, and laboratory safety procedures.

This position requires good written and verbal communication skills and the ability to work effectively in a team environment is a must.

Job Function and Description

● Conduct comprehensive laboratory equipment investigations, deviations,cquality incidents

● Identify and implement Corrective and Preventative Actions (CAPAs)

● Write and manage change controls for the implementation of new laboratory equipment, systems, and software.

● Perform laboratory system administrator actions such as user account creation, template creation, method locking, etc.

● Collaborating with QC, Lab Systems Engineers, and Quality Assurance

● Use of Lab Equipment/Systems/Software (Empower, Qx Manager, LabX, Softmax, qPCR, etc)

● Update SOPs, Protocols, supporting documents as needed.

Education and Experience Requirements

● Bachelor’s degree in a scientific, engineering, or quality-related field (or equivalent experience).

● Proven experience in Quality Control, Quality Assurance, or a related role in manufacturing or regulated industries.

● Preferred experience with Lab Equipment/Systems/Software (Empower, Qx Manager, LabX, Softmax, qPCR, etc)

Key Skills, Abilities, and Competencies

● Strong knowledge of quality standards, regulations, and processes (e.g., FDA, ISO, GMP).

● Experience with root cause analysis techniques such as 5 Whys, Fishbone diagrams, and FMEA.

● Proficiency in Veeva Vault QMS

● Experience in technical writing.

● Excellent problem-solving and analytical skills.

● Proficient in maintaining detailed, accurate, and organized documentation.

● Strong verbal and written communication skills, with the ability to communicate effectively at all organizational levels.

● Ability to work collaboratively with cross-functional teams.

Complexity and Problem Solving

● Discuss investigational findings and/or root cause with senior members of team and refer to SOPs/policies for guidance.

● Exercise judgment within defined procedures and practices to determine appropriate action.

● Must be comfortable in the fast-paced, biotech environment and interact with multi-disciplinary teams Internal and External Contacts

● Quality Control (QC) Team Members

● GxP Systems Team Members

● Quality Assurance (QA)

● Information Technology (IT)

● Cross-functional Team Members across Analytical Development and Technical Development organizations

Other Job Requirements

● Position is an office-based role with lab-based activities and therefore requires the candidate to be on site the majority (?80%) of time and to wear PPE as required by lab SOPs.

• 
  
• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

• 
  
• Ability to provide quality, error free work in a fast-paced environment.
  
• Ability to work independently with minimal on-site supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high-volume setting.
  
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability.
  

• 
  
• High school diploma or equivalent.
  
• Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred.
  
• Required in California, Nevada, and Washington.
  

• 
  
• Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
  
• Minimum 2 years in a Patient Service Center environment preferred.
  
• Customer service in a retail or service environment preferred.
  
• Keyboard/data entry experienc
  

• 
  
• Maintain equipment inventory, ensuring the information is accurate and updated promptly.
  
• Regularly evaluate fixed lab equipment (fume hoods, exhaust fans, biosafety cabinet, etc) are functioning properly.
  
• Manage all laboratory vendor service contracts ensuring that preventative maintenance visits are executed on schedule
  
• Manage and coordinate timelines across laboratories for certifications and calibrations on critical equipment
  
• Help resolve and/or coordinate equipment repair visit between the service provider and the laboratory team.
  
• Review cold storage monitoring software to minimize the risk of freezer failure. Escalate issues internally and troubleshoot as needed.
  
• Participate in laboratory emergency planning/management - e.g. power outages and infrastructure projects
  
• Work with all parties involved (technicians, users, IT, and leadership) to ensure that both the equipment and operational needs are met.
  
• Chaperone technicians from external suppliers and ensure they are adhering to company policies while onsite.
  
• Oversee delivery logistics by coordinating the receipt of packages, gas deliveries, or installation of laboratory equipment.
  
• Support the procurement of laboratory consumables and supplies as needed.
  
• Perform general troubleshooting of laboratory operation issues as they arise.
  
• Support the development and maintenance of procedures to ensure compliant lab operations.
  
• Work with lab safety officer to manage the safety systems/compliance and ensure the Personal Protective Equipment (PPE) is current and available.
  
• Provide miscellaneous laboratory maintenance tasks as needed e.g. supply stocking, eye wash/safety shower flushing, removal of waste, etc
  

• 
  
• A.S. or B.S. in Life Sciences or Facilities Management with management/technical emphasis.
  
• Minimum 1 year of pharmaceutical, life sciences, or biotech experience in an academic or industry setting.
  
• Minimum 2 years of experience implementing maintenance and repair programs in a Research & Development (R&D) facility.
  
• Strong interpersonal skills with the ability to work collaboratively with member of cross-functional team
  
• Strong verbal and written communication skills
  
• Ability to solve problems while anticipating the downstream impacts
  
• Highly organized with a strong attention to detail, clarity, accuracy, and conciseness.
  

• 
  
• Experience with project management activities and vendor management preferred
  
• Experience working within an R&D team while establishing and enforcing best practices in laboratory operations preferred
  
• Experience training/teaching new employees specific relevant technical and conceptual skills is a plus
  
• Experience with lab supplies procurement