Information Technology Jobs in Dresher
444 positions found — Page 2
In this role, you will report to the Hiring Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Location:Springhouse, PA
Schedule:Monday - Friday 7 am - 3:30 pm
Hourly Rate:$20.30
Benefits:
Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
Time Off: Paid Time Off (PTO), company-paid holidays, Choice holidays, etc.
Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance
Recognition: Celebrate your peers and earn points to redeem for gifts and products.
What we're looking for
Education:High School Diploma or GED required
Experience:1-2 years of experience in a customer-facing or laboratory environment.
Collaboration Tool:Knowledge of Information, intermediate computer skills, including Microsoft Office, with proficiency in Word and Excel
Preferred Qualifications:
Conform to all customer requirements for background checks, health and safety issues, security clearances, and medical checkups
Requires knowledge in using various instruments to prepare for and perform tests
Excellent Customer Service Skills; display a professional can-do attitude
Perform duties with the highest regard for safety and quality
Ability to understand and follow site protocols, policies, and procedures
Must be flexible, forward-thinking, motivated, and have the ability to act independently
Must be able to lift 25 lbs
How you will thrive and create an impact
Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
Complete routine laboratory procedures, such as but not limited to preparation of solvents, buffers, resins, reagent solutions, media prep, mixing of chemicals, etc.
Report timely and accurate test results according to laboratory policies and procedures.
Routine maintenance of lab equipment and troubleshooting.
Store chemicals properly, dispose of chemical waste, adhere to safety procedures, and participate in safety programs.
Manage inventory, maintain processes, and order laboratory supplies, including glassware and chemicals for biotech/pharmaceutical processes.
Maintain records utilizing electronic laboratory notebooks (eLNs).
Maintain files, track orders, and process shipping requests.
Track and document chemical usage and inventory.
Restocking glassware and chemicals.
Maintain a clean room to prevent contamination and maintain the integrity of production.
Calibrate balances and pH meters.
Inspect laboratory safety stations.
Perform other duties as assigned.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
- 1615 (Tue-Fri) 4x10 hour shifts Job Summary: The Packaging Operator will be responsible for the operations, line setup, and clean-up of all equipment and areas within the Packaging Operations environment.
This position will monitor the line to ensure continuous flow of materials to support the packaging plans.
Specific activities include adherence to quality and safety procedures, as well as execution of work activities to meet daily packaging schedules and other business objectives such as improved yield and output efficiency.
Responsibilities • Work under direct supervision to perform normal operating routines • Perform packaging activities required to support packaging equipment running efficiently and within required timelines • Perform visual inspection of product for 35 minute intervals with 35 minutes between inspection intervals.
• Monitor and retrieve required material to ensure packaging is running efficiently • Perform packaging line clean-up and assist with set-up activities per the GMP compliance standards • Take a proactive approach to minimize equipment stoppage and idle time • Perform all job responsibilities in compliance with applicable regulations, standard operating procedures and industry practice • Adhere to all firm Quality System policies and procedures as applicable for functional area • Understand the daily packaging schedule, as well as monitor scrap levels and equipment performance.
Address or escalate as required.
• Ensure compliance with all regulatory requirements and firm Environmental, Health and Safety standards.
• Communicate events that may affect packaging schedule in a timely manner.
• Ensure fulfilment of on the job training requirements.
• Demonstrate ability to work cross functionally with Quality Assurance, Quality Control, Facilities, Engineering, Materials Management and other business units.
• Participate in all required and appropriate training.
• Ability to work shifts and overtime as required.
• Additional tasks as required Skills and Experience Essential: • Initial passing certification on training program required to comply with quality and regulatory Requirements: •Able to Communicate with team members to problem solve and resolve issues.
Desirable: • Candidate must be able to be punctual, and professional ( professional corporate environment) • Candidate must be able to grasp and learn in an expeditious manner.
Additional Information:
**In this role contractors must follow correct PPE guidelines outlined by firm.
This EXCLUDES: makeup, jewelry, nail polish/fake nails, and eyelash extensions.
** Vision Requirements: Must have 20/20 vision or greater, standard depth and color perception (cannot be color blind).
Applicants can/should wear their prescription glasses for the exam which will be conducted onsite by the firm nurse.
Candidate MUST also have reliable transportation to work for their scheduled shift.
Candidate must also be able to work occasional overtime (OT) shifts.
Duration: 3 months
Location: Philadelphia PA 19120
Shift/Time Zone:
730a-330p
Mon - Fri every other weekend
State of Credentials Licenses Required:
PA
must be punctual, have good communication skills, good computers, skills. Must have knowledge of laboratory terminology. Must be a great phlebotomist for adults as well as infants.
Summary:
- The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
- Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability.
Required Education:
- High school diploma or equivalent.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred.
- Required in California, Nevada, and Washington.
Work Experience:
- Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
- Minimum 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment preferred.
- Keyboard/data entry experienc
Location: Philadelphia, PA 19146
Duration: 12 Months (Possibility of extension depending upon business requirements and performance)
Key Responsibilities:
- Maintain equipment inventory, ensuring the information is accurate and updated promptly.
- Regularly evaluate fixed lab equipment (fume hoods, exhaust fans, biosafety cabinet, etc) are functioning properly.
- Manage all laboratory vendor service contracts ensuring that preventative maintenance visits are executed on schedule
- Manage and coordinate timelines across laboratories for certifications and calibrations on critical equipment
- Help resolve and/or coordinate equipment repair visit between the service provider and the laboratory team.
- Review cold storage monitoring software to minimize the risk of freezer failure. Escalate issues internally and troubleshoot as needed.
- Participate in laboratory emergency planning/management - e.g. power outages and infrastructure projects
- Work with all parties involved (technicians, users, IT, and leadership) to ensure that both the equipment and operational needs are met.
- Chaperone technicians from external suppliers and ensure they are adhering to company policies while onsite.
- Oversee delivery logistics by coordinating the receipt of packages, gas deliveries, or installation of laboratory equipment.
- Support the procurement of laboratory consumables and supplies as needed.
- Perform general troubleshooting of laboratory operation issues as they arise.
- Support the development and maintenance of procedures to ensure compliant lab operations.
- Work with lab safety officer to manage the safety systems/compliance and ensure the Personal Protective Equipment (PPE) is current and available.
- Provide miscellaneous laboratory maintenance tasks as needed e.g. supply stocking, eye wash/safety shower flushing, removal of waste, etc
Required Qualifications:
- A.S. or B.S. in Life Sciences or Facilities Management with management/technical emphasis.
- Minimum 1 year of pharmaceutical, life sciences, or biotech experience in an academic or industry setting.
- Minimum 2 years of experience implementing maintenance and repair programs in a Research & Development (R&D) facility.
- Strong interpersonal skills with the ability to work collaboratively with member of cross-functional team
- Strong verbal and written communication skills
- Ability to solve problems while anticipating the downstream impacts
- Highly organized with a strong attention to detail, clarity, accuracy, and conciseness.
Additional Preferred Qualifications:
- Experience with project management activities and vendor management preferred
- Experience working within an R&D team while establishing and enforcing best practices in laboratory operations preferred
- Experience training/teaching new employees specific relevant technical and conceptual skills is a plus
- Experience with lab supplies procurement
Logistics Planner Specialist II
Location(s): West Point, PA; Rahway, NJ
Work Environment: Hybrid
Job Summary:
The Logistics Planner Specialist II is responsible for driving tasks to completion and mentoring junior staff. This role requires a heightened level of autonomy and strong business acumen. The Logistics Planning Specialist will be responsible for supporting and work cross-functionally with, but not limited to, Clinical Supply Planning, Country Clinical Operations, CMOs/CROs, Distribution, Regulatory, External Operations Management, Operational Expense Management, Trade Operations, and Trade Compliance to support and plan distribution for Clinical Trial Material utilizing approved depot networks. Act as the Logistics Planner and develop distribution plans and execute activities for network preparedness of distribution activities. Communicate with all constituents and be the advocate for the distribution strategy for clinical trials. In addition to typical distribution planning activities, the individual will also be responsible for alignment of the lead-time and routing in SAP, and cost analysis for distribution network selection. Collaborate across functions and contribute to cross-functional initiatives, and, where appropriate, assume leadership of low-to-moderate complexity projects to drive defined outcomes.
Key Responsibilities:
- Drive tasks to completion amidst ambiguity.
- Mentor junior staff and provide guidance on project management.
- Collaborate across functions to achieve business objectives.
- Ownership of SAP-related processes that Logistics Planning is accountable
- Project Contributor, and at times lead, for both internal and cross-functional projects
- Proficient in cGMP
- Ability to function in a team environment and pursue information when it is not readily available.
- Communicate with all constituents and be the advocate for the clinical trial distribution strategy
- Partner with Clinical Supply Planning and Distribution Centers to oversee and implement distribution planning documents for clinical study protocols
- Represent Logistics Planning at internal communication meetings
- Serve as the functional area expert on country shipping and trade compliance, distribution routes, country and global distribution challenges
- Adherence to regulatory, global and site policies and procedures governing operations activities are critical.
Qualifications:
- Bachelor's degree preferred; candidates with relevant experience may be considered.
- 3+ years of experience in a related field; candidates without a degree should have 6+ years of relevant experience.
General Skills:
- Strong communication and proficient project management skills.
- Ability to collaborate across functions and teams.
- Analytical thinking and problem-solving skills.
- Detail-oriented with the ability to prioritize tasks effectively.
Unique Responsibilities:
- Ability to make connections at a higher level within the function.
- Self-motivated with the ability to mentor others.
About Strata Company:
Strata is a direct mail organization with over 30 years of experience helping brands connect with their customers in meaningful, measurable ways. What started as a best-in-class mail production business has evolved into something more: a data-driven, martech-enabled marketing partner.
Today, we blend the power of physical mail with marketing technology, data, analytics, and digital integration to create smarter campaigns and stronger results. We’re growing—and we’re looking for a Sales Executive who’s excited to grow with us.
About the Role:
We’re seeking a Sales Executive with direct mail and print industry experience who excels at building relationships, growing accounts, and uncovering opportunity over time. This role requires a strong understanding of how to expand client spend through trust, consistency, and strategic guidance—not just initial wins.
This position is ideal for a true salesperson—someone comfortable leading conversations, guiding strategy, and closing business—without needing to be the technical owner of every marketing technology detail. You’ll be supported by an Account Manager and internal production, data, and technology teams, allowing you to stay focused on relationship-building, opportunity development, and revenue growth.
You’ll be responsible for developing and expanding relationships with clients and prospects that have strong upside potential, identifying opportunities to increase engagement, campaign volume, and service adoption over time. Confidence in selling direct mail, print, and data-driven marketing strategies—and in helping clients see the long-term value of those programs—is essential.
What you will do:
- Actively develop new business, building your own pipeline through outreach, networking, referrals, and strategic prospecting
- Identify opportunities to expand spend, services, and campaign sophistication within assigned accounts
- Translate client needs into integrated marketing solutions, combining direct mail, data, and martech capabilities
- Collaborate closely with all internal teams (production, data, technology, operations, and design) to fully understand our services and represent them accurately and effectively
- Leverage client engagements to inform and influence how our products and services evolve, understanding that sales plays a role in shaping what we offer
- Educate clients on best practices in direct mail, campaign timing, targeting, and measurement
- Stay informed on market trends, industry shifts, and changes in client behavior to guide conversations and solution design
- Maintain accurate pipeline management, forecasting, and CRM documentation
- Meet or exceed individual sales goals tied to account growth and new revenue
How You Show Up in This Role:
- You’re comfortable owning client relationships and driving revenue conversations
- You lead with curiosity, listening first and recommending second
- You can confidently sell direct mail and integrated marketing strategies without needing to be the technical builder
- You’re organized, consistent, and proactive in managing follow-ups and opportunities
- You collaborate well with internal partners and respect the handoff between sales and execution
- You’re motivated by growth, accountability, and long-term client relationships
- You thrive in a growing organization where processes are evolving and initiative matters
Required Qualifications and Skills:
- 3–7+ years of B2B sales experience, preferably in direct mail, print, or marketing services
- Proven experience growing existing accounts and developing long-term client relationships
- Confidence selling direct mail and campaign-based marketing solutions
- Consultative, solution-oriented sales approach
- Strong communication, presentation, and relationship-building skills
- Experience working with CRM tools and managing a sales pipeline
- Comfortable collaborating with account managers, production teams, and technical specialists
- Marketing technology experience is a plus, but not required — training and internal support provided
Benefits:
- Opportunity to join a fast-growing company with leading edge technology and facilities
- Healthcare Insurance: health, dental, and vision
- 401K plan with match
- Highly competitive performance-based bonuses/compensation programs
- Paid Time Off
- Remote work potential
This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients.
The Sales Executive will drive new business by acquiring customers and generating revenue with our BFSI vertical.
Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.
The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.
What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC’s services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within BFSI verticals.
Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
Join MD Newsline
Empowering Healthcare Professionals & Advocates Through Engaging Content and Technological Innovation
Are you passionate about healthcare, technology, and sales? Join us in shaping the future of medical media as Sales Director. We create cutting-edge, engaging content for healthcare professionals and patient advocates, blending expertise in media with next-generation technology to drive better outcomes in healthcare communication.
Looking for applicants in Chicago, New York City, or Philadelphia.
We’re seeking a dynamic and strategic Sales Director to lead our commercial strategy, grow our book of pharmaceutical clients, and drive revenue across our media, content, and campaign offerings. This is a leadership role ideal for someone with deep experience in pharmaceutical media sales or marketing partnerships, who thrives on building lasting relationships and leading high-performing teams.
About MD Newsline
MD Newsline is a health communications and technology company dedicated to providing essential medical resources to healthcare professionals and health advocates. Our platform offers a wide range of content focused on disease education, clinical trial updates, medical research insights, patient adherence strategies, and industry best practices. Our mission is to elevate patient outcomes and empower healthcare providers with vital medical knowledge.
What You’ll Do
As Sales Director, you will:
- Develop and lead the overall sales strategy, including annual planning, goal-setting, and forecasting
- Build and maintain strong relationships with key stakeholders across pharmaceutical and biotech companies, agencies, and media partners
- Identify and secure new business opportunities with existing and prospective clients across medical content, custom programs, and digital advertising
- Lead, grow, and mentor a sales team to meet and exceed revenue goals
- Collaborate with marketing, product, and editorial teams to shape go-to-market plans and elevate offerings
- Represent MD Newsline at major medical conferences and industry events
- Partner with leadership to develop strategic pricing, packaging, and account expansion strategies
- Track pipeline performance and client KPIs, adjusting tactics to maximize results
- Serve as the voice of the client internally, ensuring delivery of best-in-class service and solutions
What You’ll Bring
We’re seeking candidates with:
- 7+ years of experience in pharmaceutical or healthcare industry sales, preferably within medical media, marketing services, or digital publishing
- Proven track record of securing and growing large-scale partnerships with pharma clients and/or agencies
- Strong understanding of HCP marketing and pharmaceutical commercialization
- Excellent leadership, team-building, and communication skills
- Comfortable leading high-stakes conversations with brand leads, agency buyers, and executive stakeholders
- Strategic thinker who thrives in a fast-paced, entrepreneurial environment
- Experience with CRM and sales enablement tools (e.g., HubSpot, Salesforce)
- Ability to travel for client meetings, conferences, and industry events
Preferred Qualifications:
- Experience selling medical education, peer-to-peer campaigns, or unbranded content
- Familiarity with healthcare media or marketing solutions.
- Bachelor's degree in business, marketing, or a related field.
What We Offer
We believe in rewarding talent with a competitive and comprehensive compensation package:
Base ($120,000 to $200,000/year) + Bonus + Sales Incentives + Profit Sharing + Long-Term Incentive Plan + Benefits + 401K Match
- Performance Bonuses: Annual bonuses tied to your success, with significant earning potential.
- Long-Term Incentive Plan (LTIP): Be a part of the company’s long-term growth and success.
- Profit Sharing: Share in the success of the company through our profit-sharing plan.
- Benefits: Comprehensive health, dental, and vision coverage.
- Flexible Time Off: Policies designed to let you take time off to be at your best, both at work and in life.
Why Join Us?
At MD Newsline, you’ll be at the forefront of healthcare media innovation, working with some of the brightest minds in the industry. We foster a collaborative and inclusive culture where creativity thrives and careers flourish.
We are proud to be an Equal Opportunity Employer, committed to diversity and inclusion in all its forms. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.
Ready to Transform Healthcare Communication?
If you’re ready to make an impact, grow your career, and be part of a forward-thinking team, we’d love to hear from you. Apply now to start your journey with us!
Job Title: PMO Analyst
Department: PMO – Technology & Tools
Location: Philadelphia, PA
Employment Type: Contract-to-Hire
Position Overview
We are seeking a detail-oriented PMO Analyst to support the Technology & Tools team within the PMO. This role is responsible for managing and completing support tickets, performing data entry, and ensuring data accuracy and compliance across PMO systems. The PMO Analyst will serve as a key operational resource by assisting with project setup activities, access requests, and general troubleshooting, helping ensure that project teams have the tools and support they need to operate effectively.
Key Responsibilities
- Review, assess, and complete incoming PMO support tickets in a timely manner.
- Process and manage requests including system access, project setup and shutdown activities, and general support inquiries.
- Perform accurate data entry within PMO tools and systems.
- Maintain and monitor data quality to ensure compliance with internal PMO standards and governance practices.
- Troubleshoot basic system or process-related issues and escalate when appropriate.
- Support project teams by ensuring requests are handled efficiently and documentation is properly maintained.
- Track and document support activities and resolutions within the ticketing system.
- Collaborate with PMO and Technology & Tools team members to improve support processes and workflows.
Qualifications
- 1–3 years of experience in an analyst, operations, or support-focused role.
- Experience working with support ticket systems or service request tools.
- Strong attention to detail and accuracy, especially when handling data entry and documentation.
- Ability to manage multiple requests and prioritize tasks effectively.
- Strong organizational and problem-solving skills.
- Ability to take initiative and work both independently and collaboratively.
Preferred Qualifications
- Familiarity with PMO processes, project lifecycle support, or project administration.
- Experience working with internal support tools, ticketing systems, or workflow platforms.
- Exposure to project management tools or systems is a plus.
Our client, a rapidly growing, family-owned distributor and manufacturer’s representative specializing in process measurement and control solutions, is seeking multiple Outside Sales Reps to support and grow their Eastern Pennsylvania territories.
With a long-standing presence in the Mid-Atlantic region, the organization supports a wide range of industries including power generation, pharmaceutical, OEM manufacturing, food & beverage, refining, chemical, petroleum, industrial gas, and water/wastewater.
This is a field-based, consultative sales role focused on technical problem solving, territory ownership, and long-term customer relationships.
Territory: Multiple Territories available Southeast PA & Northeast PA
Responsibilities:
- Represent a full portfolio of pressure, temperature, level, and flow instrumentation, analytical measurement products, valve automation, and data acquisition and wireless control technologies
- Grow and manage a defined Pennsylvania territory with a mix of existing accounts and expansion opportunities
- Lead opportunity development including application review, product selection, quoting, and solution presentation
- Partner closely with principals, inside sales, and engineering teams to deliver high-value technical solutions
- Build long-term relationships across process facilities, OEMs, system integrators, and EPCs
- Serve as a trusted technical resource to customers throughout the sales cycle
Ideal Background:
- Technical sales experience within industrial automation, instrumentation, process control, or related industrial technologies
- Comfortable selling into process-driven environments and working directly with engineers and plant personnel
- Strong consultative selling skills with the ability to manage complex opportunities
Compensation & Benefits:
- Competitive base salary
- Uncapped commission based on margin (starting at 28%)
- OTE: $150K–$200K+
- Car allowance plus full expense reimbursement (gas, tolls, entertainment)
- Health, Vision, Dental insurance
- 401(k) with company match
