Information Technology Jobs in Dover, NJ

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Be the central link between the customer, operations, sales team to ensure the client's requirements are met in the most efficient and cost-effective way. Build relationship with Customer, act as the Voice Of the Customer within Givaudan and manage the sales order process through to shipment for assigned customers and affiliates.

Your Title: Customer Care Representative

Your Location: Mt. Olive site (New Jersey)

Reporting to: Customer Care Manager

Salary Range Based on Experience: $59,900 - $75,000

Main responsibilities

Build Customer Care strategy and follow global guidelines

Identify opportunities for improvement in Customer Care and participate in projects when relevant

Provide support for assigned customers and affiliates to meet order requirements and escalate issues

Work with the customer care team on customer relationship and delivering customer experience

Daily communication and collaboration with customers, operations, and sales

Resolve request for order changes, issues and handle customer complaints and inquiries internally and externally

When applicable determine corrective action with the help of the Support Office and Control Tower

Prepare Debit and Credit notes, process quality notifications and Customer Returns

Manage customer expectations and building relationships

Collect Customer Forecast, enter into tool and collaborate with planning on information relating to demand planning and stock positions and participate in demand planning meetings

Ask for and act upon Customer feedback

Maintain accurate customer records, including customer specific information, contracts, labeling, packaging and stock requirements

Provide coverage and support accounts for other team members

Know how to diffuse a difficult situation and get resolution with the customers

Follow the new Customer/product processes and contribute to improve New customer experience

Education

High School or Secondary Education

Associate or University Degree

Languages: English and other language(s)

Professional experience: 2-3 years in the industry including customer-facing role

Required skills

Knowledge of SAP and associated processes

Microsoft Office expertise

Demonstrated Customer Relationship Management

Basic Inventory Management knowledge

Understanding of Shipping Terminology

Knowledge of Lean/Six Sigma, (white/yellow belt)

Benefits

Benefits include medical, dental, vision, family leave and a high matching 401k plan.

#LI-hybrid

This is a hybrid remote/on-site

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

***This is a long-term contract position with the potential to convert full-time and is ONSITE 3 days/week in Northern NJ***

Robert Half's retail client has an exciting Graphic Designer opportunity available! This position is an ongoing contract and is 3 days/week onsite in Northern NJ (Morris County).

Responsibilities:

• Develop original concepts and designs for print and digital media, including brand launches, POS materials, web banners, social media assets, event signage, and catalogs.
• Resize and adapt approved designs for various formats while maintaining brand consistency.
• Perform photo retouching, color correction, and image manipulation.
• Prepare press-ready files for print and ensure compliance with legal guidelines.
• Support cross-departmental design needs as required.

Requirements:

• Degree in Graphic Design or related field; portfolio required.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Experience creating social media graphics (Facebook, Instagram).
• Strong layout, typography, and organizational skills.
• Ability to multitask, prioritize, and work independently or collaboratively.

***This is a long-term contract position with the potential to convert full-time and is ONSITE 3 days/week in Northern NJ***

The salary range for this position is 22 to 24. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

The Graphic Designer role will be responsible for the overall design and illustrative/graphic /visuals of several projects within a multiple client base. The designer will work collaboratively with the design team to create engaging designs that support the company’s vision and continued growth. With guidance and direction from the design team, the designer should have the ability to translate concepts into design while being open to learning more.

Responsibilities:

· Ability to understand the scope of the project using the creative brief provided and seek out necessary resources. This designer will develop original concepts and ideas from design through production across a wide variety of projects for both print and digital mediums.

· Print and digital creative including but not limited to Brand launches, various point of sale print components, web banners & digital website assets, social media images, Monthly Deals promotions, Event marketing & Signage, Editorial and Catalog designs.

· Resize & apply approved designs maintaining brand consistency across a variety of print & digital requests

· Photo retouching - Color correct, silo, mask, and retouch product images as well as manipulating to create scenes.

· Prepare final press-ready files based on supplied specifications for many types of printing

· Follow all legal requirements & guidelines for consumer facing materials

· Support other departments in the company as and when required

Education and Skills:

• Degree in graphic design or related field. Design Portfolio required.
• Proficient in Adobe Creative Suite programs: Photoshop, Illustrator, & InDesign
• Design experience for social media creatives (Facebook & Instagram)
• Strong page layout and typographical skills
• Motivated self-starter with ability to work well both independently & collaboratively with remote team members & clients
• Strong verbal and written communication skills
• Ability to effectively integrate feedback and critique into designs
• Possess excellent organizational skills and attention to detail
• Must be able to multitask, prioritize and shift seamlessly to support multiple projects at once and communicate status appropriately to meet deadlines

The hourly range for this position is $20-$24/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information

Job Function:

To provide administrative support to the Vice Principal, Administration and the operations of the school. In addition, use skills to maintain a professional and organized work environment.

Responsibilities:

• Maintain the highest level of work ethic, and adherence to school policies and procedures, objectives.
• Maintain the highest level of confidentiality. Does not communicate confidential employee/ student information to others.
• Provide general support to Vice Principal, Administration and school staff as requested.
• Responsible for greeting visitors, as well as ensure they have proper identification to enter the building,
• Providing them with any amenities required and notifying staff of their arrival in a professional manner.
• Responsible for maintaining an organized, clean and neat front office area. Ensure all paperwork is organized, easily located and digitized when appropriate.
• Ensure front lobby is neat and presentable for visitors.
• Responsible for triaging and forwarding all calls in a professional manner and forwarding to the appropriate party in a timely manner or taking messages as needed.
• Responsible for organizing and maintaining daily staff and student attendance and assisting with coverage.
• Scan and send a copy of the daily attendance sheet to HR
• Responsible for copying and distributing memos, letters, field trip permission slips, etc. in a collaboration with administration and teachers for both staff and students.
• Assist parents in the use of the parent portal for document use.
• Responsible for marinating sign in procedures and compliance with the Raptor system.
• Performs other duties within the scope of his/her employment assisting staff with room reservations, managing school wide calendar and Vice Principal calendar.
• Responsible for fire drill attendance.
• First responder in missing student procedure
• Collaborates with custodial staff to prepare for special events, etc.
• Send staff wide emails, with permission from admiration.
• Maintains paperwork for Business Office.
• Disseminates forms to the proper administration for signature.
• Responsible for processing and documenting staff time off requests through the ADP system.
• Performs other duties within the scope of his/her employment as may be assigned.