Information Technology Jobs in Dewitt Clinton County Mi Remote

Must Haves:

• 5-8 years of experience as a project manager
• Experience with small development deliverables, task management, and vendor management
• Excellent communication, presentation, and leadership skills.

Plusses:

• IT Project Management experience

Day to Day:

A customer of Insight Global in the Lansing area is looking for a Project Manager to join their team. This person will be acting as the liaison between customers and vendors to facilitate the modernization of a legacy system. Day-to-day responsibilities will include gathering requirements, small development deliverables, task management, vendor management, and more. Candidates must be comfortable communicating with executive level leadership throughout this project. This is a hybrid position; candidates are required to be onsite in Lansing, MI two days of their choosing per week.

Job Title: Software Developer (Web Systems)

Location: Lansing, MI (Hybrid - 2 days in office per week)

Job Type: Full-Time

About The Tole:

Our client, a leading provider in the insurance industry, is seeking a skilled Web Developer to join their Analytics Web Systems team. We're looking for an experienced individual who is passionate about development and interested in growing their career, with a potential path into architecture in the future. This role offers an opportunity to make a significant impact within our dynamic team while contributing to innovative web solutions.

Position Overview:

We are looking for a candidate with 3-5 years of experience in software development, specifically with a focus on web technologies. The ideal candidate will have strong technical proficiency in .NET/C#, SQL, and familiarity with TypeScript/Angular (although TypeScript/Angular experience is a bonus, it is not a requirement). We are seeking someone who has a passion for learning and growing their skills, with a desire to eventually move into an architectural role.

Responsibilities:

• Develop, maintain, and enhance web-based applications and systems.
• Collaborate with cross-functional teams to design, implement, and support software solutions.
• Troubleshoot and resolve software issues efficiently.
• Write clean, scalable, and maintainable code following best practices.
• Contribute to the design and architecture of applications, with potential to grow into an architecture-focused role over time.
• Participate in code reviews and ensure adherence to coding standards.
• Work closely with project managers and business analysts to understand requirements and deliver technical solutions.

Required Qualifications:

• 3-5 years of professional software development experience.
• Proficiency in .NET/C# and SQL.
• Experience working with web technologies (TypeScript/Angular experience is a plus but not required).
• Strong problem-solving skills and attention to detail.
• A desire to grow into an architecture-focused role.
• Ability to work collaboratively within a team environment.
• 4-year Degree

Preferred Qualifications:

• Experience working in a hybrid environment (2 days in office, 3 days remote).
• Strong communication and interpersonal skills.

Work Environment:

• This is a hybrid position requiring in-office work 2 days per week in Lansing, MI. Remote work is allowed for the remaining days of the week.

How to Apply: If you meet the qualifications above and are interested in joining a growing team within a respected company, please submit your resume for consideration. We look forward to hearing from you!

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best suited for your business. When you work with us, we work with you. That's the Eight Eleven promise.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Project Manager (IT)

Second Round:

In-person interview in Lansing, MI, anticipated during the week of 4/6.

Assignment Duration

Initial 1-year contract with a possibility of extension based on performance and business needs.

Work Schedule (Hybrid – Non-Negotiable)

There is no remote-only option.

Required onsite days: Tuesday and Wednesday

Remote eligible days: Monday, Thursday, and Friday

Location Requirement

Candidates must be local to the Lansing, Michigan area (within a 1-hour commute). This requirement is non-negotiable.

Project Manager

This Project Manager will be responsible for a multi-year modernization project that is highly complex and requires extensive change management, vendor management, and experience with Microsoft DevOps.

This role works closely with technical teams, business stakeholders, and program leadership in the delivery of the project while meeting or exceeding customer expectations.

The Project Manager (PM) leads the modernization project team responsible for achieving project objectives. The PM plans, manages, and communicates project activities, ensuring the project is delivered according to the defined scope, schedule, and budget.

A collaborative leadership style is critical for success in this role. The environment relies on Agile Scrum self-managed teams, requiring a servant-leader project manager.

General Responsibilities

• Monitor and communicate project progress by actively managing cost, schedule, scope, resources, quality, and risks.
• Understand business and technical objectives and collaborate closely with Product Owners.
• Provide clear, timely, and accurate communication to stakeholders regarding project status using appropriate communication methods.
• Maintain effective communication with vendors throughout the project lifecycle.
• Provide leadership and foster collaboration between technical and business teams, gaining commitment and consensus when needed.
• Prepare and present project status reports to leadership and program governance teams.
• Work with project team members to develop and maintain Project Management Methodology (PMM) deliverables throughout the project lifecycle.
• Proactively identify, evaluate, and mitigate project risks and issues, escalating when necessary.
• Ensure adherence to Change Management processes when scope, schedule, or budget deviations occur.
• Develop Corrective Action Plans (CAP) for projects that fall into yellow or red status.
• Understand project benefits and business case impacts when evaluating change requests.
• Ensure project team compliance with IT governance activities.
• Manage project interdependencies and coordinate actions when changes impact other initiatives.
• Complete the project tailoring process to determine required deliverables.
• Review and understand vendor contracts to ensure proper management of vendor deliverables.
• Facilitate stakeholder collaboration by clarifying expectations and ensuring deliverables are assigned and completed.

Required Qualifications

• 5+ years of experience managing projects with budgets greater than $20 million
• 5+ years of Agile Scrum experience (must be documented in the resume)
• The past 5 years must include experience as a Project Manager on IT projects
• Experience managing IT projects within large, complex enterprise environments
• Strong collaboration and team-oriented mindset
• Experience working with multiple project managers to coordinate technology integration
• Must be local to the Lansing, Michigan area (within 1 hour)
• Onsite: Tuesday and Wednesday
• Remote: Monday, Thursday, Friday
• Provide three professional references with US phone numbers who can speak to IT project management experience
• Driver's license address will be verified prior to interview

Preferred Qualifications

• 1+ year of Microsoft DevOps experience
• Previous government experience highly desired

Position: Software Developer

Duration: 12-month contract plus possible extension

Location: Lansing, Michigan 2 days per week onsite (Monday & Tuesday)

Pay Range: $45/hr - $50/hr

**Exact compensation may vary based on several factors, including skills, experience, and education.

**Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Description:

The position is responsible for providing ongoing maintenance and support of complex Java applications and developing enhancements to applications supported within our department. The resource is integral to developing and maintaining automated processes, streamlining critical business processes, data integrity, SEM/SUITE compliance, and securing the applications. Not having a resource on staff will lead to the organization manually documenting and developing screen plans that can lead to errors causing data integrity issues and can eventually lead to incorrect information being processed and reported.

• Write well-designed, testable code using spring MVC, Hibernate framework for

entity object mapping, jQuery/HTML5, JavaScript, HTML, XML, Angular.

• Develop business application components using Object Oriented java/JEE technologies, design principles.

• Design and develop RESTful Web Services using Spring Web MVC framework.

• Design, Develop and maintain applications using Apache Struts framework.

• Ability to implement design patterns like Intercepting Filter, Front Controller, Session Façade, DAO, Singleton, and Service Locator

• Proficient in building and maintaining unit test framework with Junit and Spring Boot.

• Execute full software development life cycle (SDLC) including experience in gathering requirements and writing functional/technical specifications for complex projects.

• Develop database objects including stored procedures, functions,

• Troubleshoot issues using SQL, PL/SQL scripts.

• Experience tuning SQL queries and scripts

• Hands-on experience Integrating software components into a fully functional software system.

• Extensive knowledge on source control tools such as GIT

• Experience on Build Frameworks like Maven, maintain source code using source control, and baseline software versions and building war files for deployments

• Experience developing with application servers Apache Tomcat, JBOSS, WebSphere, and OpenShift Container.

• Develop software design documents and work with stakeholders for review and approval.

• Experience developing, prototypes, mockup for users review and approval.

• Experience creating flowcharts, screen layouts and documentation to ensure logical flow of the system requirements.

• Experience with React.js and modern JavaScript (ES6+).

• Understanding of Redux, React Router, and component lifecycle.

• Experience working on large agile projects.

• Experience with Java 17+, SOAP Web-Services and Java Messaging Service(JMS) API.

• Experience with Spring Boot Projects, Spring Data, Spring Batch, Spring Security frameworks

Qualifications:

• 5+ years developing complex computer systems using Java.
• 5+ years developing complex computer systems using java IDEs such as Eclipse and STS.
• 5+ years programming using Java JEE Struts Framework.
• 5+ years programming in SQL and/or PL/SQL.
• 5+ years programming using Java JEE Spring/SpringBoot Framework 3.0.
• 5+ years of development using Hibernate/JPA framework.
• 3+ years in projects development using Angular/React JS, JavaScript framework.
• 3+ years programming in the JBOSS Enterprise SOA environment including JBOSS Workflow.
• 3+ years using CMM/CMMI Level 3 methods and practices.
• 2+ years implemented agile development processes including test driven development.
• 2+ years of experience with React.js and modern JavaScript (ES6+).
• Understanding of Redux, React Router, and component lifecycle.
• Exposure to DevOps practices and cloud platforms (AWS, Azure).
• Hands-on experience using AI to accelerate daily coding tasks, including code generation, refactoring and documentation.

Title: Systems Analyst VI – IT Technical Support Transition & Knowledge Transfer Manager

Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule)

Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates

This position will function as the IT Technical Support Transition and Knowledge Transfer Manager to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas. This role will help define, schedule, control, and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

Position Responsibilities:

· Lead and facilitate the execution of the approved transition plan and report progress to leadership

· Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders

· Enforce knowledge transfer, documentation, and vendor exit requirements

· Ensure operational readiness, security compliance, and disaster recovery preparedness

· Identify risks and escalate issues with mitigation recommendations

· Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks

· Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule

· Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations

· Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed

· Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints

· Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them

· Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams

· Work in an Agile environment and understand Agile methodologies

· Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups

· Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders

Position Qualifications:

· 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams

· 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership

· Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments

· Strong organizational skills and ability to manage multiple testing activities within the program simultaneously

· Strong understanding and knowledge of .NET application architectures

· Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities

· Experience with Azure DevOps, CI/CD pipelines, and operational monitoring

· Understanding of public sector IT governance, security, and compliance requirements

· Strong vendor management, stakeholder communication skills and contract enforcement skills

· Ability to lead cross-functional technical teams during high-impact transitions

· Familiarity with ReactJS-based front ends (support perspective)

· Proven experience leading complex IT transitions or transformations

· Ability to translate technical risks into executive-level language

· Excellent facilitation and decision-making skills

· Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models

· Strong documentation and operational discipline

· Ability to design and execute phased transition plans

· A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required

Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates

Location Details: Remote - United States

At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days), and some work entirely remotely.

This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team

The GoCaaS (GoDaddy Content As A Service) team powers GoDaddy's generative AI platform. We enable internal teams to securely build, deploy, and scale AI capabilities across the company—driving innovation, productivity, and customer impact. Our platform supports 100+ large language models across multiple vendors (OpenAI, Google, Anthropic, AWS) with 99.99% uptime, serving thousands of employees and dozens of teams.

What you'll get to do...

• Lead and develop a high-performing engineering team delivering critical AI platform capabilities while mentoring engineers to deliver quality software efficiently.
• Partner with cross-functional teams (product, design, and engineering leaders) to define and execute the GoCaaS roadmap and strategic initiatives.
• Drive platform excellence by ensuring reliability, scalability, and optimal developer experience for internal AI consumers.
• Champion engineering best practices, including CI/CD, observability, and secure software development across the organization.
• Collaborate with enterprise teams (security, data, infrastructure) to deliver enterprise-grade AI solutions while fostering a culture of experimentation and technical excellence.

Your experience should include...

• 6+ years of software engineering experience with at least 2 years in engineering management or tech lead roles.
• Proven leadership of backend/platform teams delivering production-scale services.
• Strong cloud infrastructure knowledge (AWS, GCP, or Azure) and distributed systems expertise.
• Hands-on programming skills in Python, Go, or Node.js with CI/CD and observability experience.
• Leadership and project management abilities, including stakeholder management and cross-functional project delivery.

You might also have...

• AI/ML Infrastructure Experience - Working with LLMs, RAG systems, or broader AI/ML infrastructure.
• Container Orchestration - Familiarity with Kubernetes and Docker.
• Security & Privacy - Experience with secure data handling and privacy frameworks.
• Developer Platform Background - Experience building internal tooling or developer platforms.
• Leadership & Community Engagement - Passion for team building, mentoring engineers, and contributing to open-source initiatives.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits, including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunities more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report, which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

Overview:

As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.

You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.

Responsibilities include but not limited to:

• Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.

• Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.

• Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.

• Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.

• Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.

• Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.

• Cross functional understanding of how their work integrates with other business workstreams and initiatives.

• Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.

• Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.

• Participates in governance meetings and communicates technical and business product status and progress with senior leaders.

• Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.

• Engages in product discovery efforts to identify strategic opportunities.

• Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.

• Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value

• Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.

• Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.

Qualifications:

• Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.

• Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

• Ability to influence teams to deliver great customer experience without direct authority.

• Working knowledge of Product Management practices.

• Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.

• Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.

• Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.

• Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.

Preferred Qualifications:

• Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.

• Proven track record working in an agile environment while delivering results based on effective prioritization.

• Experience with stakeholder management and collaboration.

• Ability to quickly learn new domains and adapt to changing business needs.

• Knowledge of product and project and portfolio management best practices.

• Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.

• Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.

• Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.

• Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.

Position Overview

The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.

Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.

This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..

Responsibilities include but are not limited to:

Maintenance and System Support (60%):

• Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.

• Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.

• Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.

• Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.

• Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.

• Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.

• Manage team SLA adherence to ET department standards.

• Develop and maintain technical documentation and training materials of system processes

System Enhancements and Optimization (40%):

• Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)

• Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.

• Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.

• Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.

• Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.

• Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions

Other duties:

• Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies

• Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.

  • Develop and communicate the requirements plan.

  • Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.

  • Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.

  • Manage the requirements approval, baseline, solution validation and change management activities.

  • Finalize and archive all requirements related documentation.

• Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.

Qualifications

• Bachelor's Degree or an equivalent combination of education and directly related work experience required.

• In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.

• Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.

• Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.

• Project management experience with demonstrated ability to multi-task and prioritize.

• Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

#LI-hybrid **This position will be in a hybrid working arrangement.**

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for the area of Durham, NC. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma required.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• US military experience through military service or a military spouse/domestic partner

• 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Prior deployments in support of catastrophes

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to Durham, NC

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.