Information Technology Jobs in Dearborn, MI

Once an aircraft launches off a carrier, pilots depend on their jet's complex electronic systems to operate all areas of their craft and complete their mission. There is zero room for failure. That's why Aviation Electronics Technicians are carefully trained to maintain all aviation electronic systems, from navigation and radar to tactical displays and warfare sensors. You'll become in expert in understanding, troubleshooting and repairing every component so that each aircraft is prepped for mission success.

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What to Expect

Aviation Electronics Technician

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Responsibilities

As an Aviation Electronics Technician (AT), you'll maintain, troubleshoot, repair and test complex electronic systems related to aviation on tactical jets, fixed wing aircraft or rotary winged helicopter systems. In this role, you can expect to work with systems including digital computers, fiber optics, infrared detection, radar, laser electronics, navigation, pressure indication, and electrical power generation and distribution. Additional responsibilities may include:

• Installing modifications to aircraft electronic systems
• Performing micro-miniature module repair on computer circuit cards
• Performing electrical diagnostics
• Reading electrical system diagrams
• Repairing and maintaining power generators and electric motors
• Performing scheduled maintenance and corrosion control

Work Environment

Sailors in this career field will perform duties at sea and ashore around the world. ATs can expect to work indoors and outdoors in land-based aircraft squadrons and aboard aircraft carriers. You may work in a shop environment, clean lab, airplane hangar or office environment.

Training & Advancement

Upon completion of initial training at Recruit Training Command Great Lakes(known as Boot Camp), you'll report for specialized training, including:

Class "A" Technical School (19 weeks) in Pensacola, FL, for training in basic aviation theory and technical knowledge, aviation electrical systems, and electrical and electronics theory and skills.

After you complete training, you may be assigned to a naval air station, squadron, aircraft carrier or other aviation facility. Promotion opportunities are regularly available but competitive and based on performance.

Advanced Training

Advanced training as an Aviation Electronics Technician may also be available during later stages of your career. For those with further leadership aspirations and a college degree, Officerroles may be available, providing opportunities to lead and train others.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as employment with airlines or aircraft manufacturers.

Education Opportunities

Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Aviation Electronics Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.

You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.

Qualifications & Requirements

A high-school diploma or equivalent is required to become an Enlisted Sailor and an Aviation Electronics Technician. You must also be a U.S. citizen eligible for security clearance.

AT applicants should have an interest in aviation, working with aircraft, electrical systems and computer systems. You should be competent working with tools, equipment and machines to perform detailed precision work. Strong arithmetic, writing, speaking and academic study skills are also necessary. Important physical attributes include a high level of manual dexterity and physical fitness.

General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .

Part-Time Opportunities

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Aviation Electronics Technicians in the Navy Reserve typically work at a location close to their homes.

For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Aviation Electronics Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.

For current or former military Enlisted service members, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.

For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.

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Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Sign UpApply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Job Title: Clinical Technician
- Dialysis Location: Detroit, MI 48202 Duration: 3+ Months contract (Possible Extension) Schedule Notes: 5x8s: 4:30am-1pm and 12:30pm 8:30pm.

GENERAL SUMMARY: · Under supervision of nursing staff, is responsible for the monitoring and direct care of patients on hemodialysis.

· Monitors patients on an ongoing basis and communicates information to appropriate team member.

· Works as a member of the interdisciplinary team caring for the dialysis patient.

PRINCIPAL DUTIES AND RESPONSIBILITIES: · Monitors patients on an ongoing basis and communicates information to appropriate team member.

· Under supervision of nursing staff, is responsible for the monitoring and direct care of patients on hemodialysis.

· Responds in emergency situations.

· Reinforces education to patients.

· Documents patient care and observations (e.g.

flow sheets, AMA’s, incident reports).

· Follows operational activities specific to assigned unit, (e.g.

call-in times, breaks).

· Treats patients and families with respect and dignity.

· Reports to work in designated attire, (i.e.

ID badge, lab coat, is neat, and maintains proper hygiene).

· Communicates with other departments, agencies or service organizations.

· Functions as part of a multidisciplinary team.

· Demonstrates ability to plan work activities.

· Carries out doctors' orders within parameters of role.

· Follows infection control policies and procedures (eg, hand washing, face shield and gloves).

· Responsible for helping minimize waste in assigned unit.

· In conjunction with team members, monitors and adjusts dialysis therapy within Product of practice to meet the needs of the patient (keeping in mind the age-specific needs of the population served).

· Serves as a resource referral for the patient.

· Demonstrates problem-solving methodologies for the benefit of the patients/significant others and the patient care area.

Does so within Product of authority.

· Maintains neat and safe work area.

· Demonstrates technical and task-oriented skills (e.g., cannulation, machine set-ups and disinfection).

Education: High School Diploma required.

Certifications & Licenses: · Dialysis Tech Schedule Notes: · Minimum 2 year experience, High School Diploma or GED, Dialysis clinical technician certification.

· Experience with Time record system and Fresenius machines preferred but not required.

· Previous travel experience preferred but not required.

· Unit uses Fresenius T 2008 machines 48 chair unit Avg Patient Ratio 1:4 Time EMR used.

At Percepta, we bring first-class service across each market we support.

As a Team leader in Dearborn, MI you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You'll Be Doing The CRC Team Leader is responsible for the day-to-day leadership and performance of Customer Care agents in the Customer Relationship Center (CRC).

The Team Leader directs, supervises, evaluates, and coaches their representatives while motivating and building strong relationships with the agents, their peers, and Percepta/Ford Management team.

The Team Leader addresses questions regarding company policies, case handling, key performance indicators, and general inquiries.

Additionally, the Team Leader is responsible for timely response and resolution of customer escalations.

During a Typical Day, You'll •Responsible for the operational success of the team and for driving the culture of Ford Customer Care.

•Coach for professional development to drive performance and customer satisfaction.

•Serve as a role model for excellent customer handling as prescribed by the Ford Concern Resolution process.

•Promote a culture of Ford loyalty.

•Demonstrate understanding of program goals through meeting and/or exceeding quality and service level objectives.

•Lead and motivate team and individual agents to meet and/or exceed key performance indicators including customer satisfaction.

•Utilize all available resources (QA Evaluations, Call Handling Performance Reports, Attendance and Schedule Adherence Reports, Summary Reports, Agent Trace Reports, AWA Spending Reports, etc).

•Drive concern resolution in the team's customer handling process.

•Ensure quality contact between the agent, dealer, field, and customer.

•Deliver resolution on any Percepta or Ford management priority requests.

•Deliver timely resolution on customer escalations.

•Ensure that all follow-ups are kept as promised.

•Maintain open communication with Percepta and Ford management.

•Identify gaps in the Concern Resolution process and escalate to your Program Manager.

•Responsible for the processing of customer satisfaction tools (award up to $2,000/$6,000 on Goodwill Assistance, administer ESP, Service Component Plans, X-Plans) •Build partnerships with Work Force Management, Operations, Training, QA, and Ford to ensure that standards are met.

•Participate in bi-weekly calibration sessions with Quality Assurance to ensure compliance with client standards.

•Compare customer satisfaction survey results to transaction handling to identify opportunities for improvement.

•Responsible for agent performance management.

•Lead and participate in team meetings.

•Communicate new processes and policy changes quickly and efficiently in a fast-paced environment.

•Promotes and fosters a continuous improvement culture within the organization.

Work Environment and Personnel Development •Lead by example to create a positive work environment that drives team performance.

•Promote agent development through the delivery of frequent and timely coaching sessions to support process adherence and quality-driven customer interaction.

This is accomplished via coach backs of quality evaluations, live call monitoring, and side-by-side observance of call handling.

•Provides direct leadership to the team through business processes and practices designed to support employee retention, productivity, profitability, and customer satisfaction.

•Complete annual performance evaluations and monthly scorecards.

•Administer disciplinary actions if necessary.

•Recognize and reward excellent team performance.

•Build morale within the team to support agent retention.

•Resolve conflicts with sensitivity, tact, and fairness.

•Plan and implement strategic learning objectives for self-development.

Miscellaneous •Work on activities and/or projects as requested by the Manager.

•Support agent interview selection process.

•Conduct/participate in focus groups and agent/company feedback sessions.

What You Bring to the Role Education •High School Diploma or GED required.

•Some secondary education or equivalent experience preferred.

Experience •1
- 3 years Team Leadership or supervisory experience •3
- 5 years of customer service experience, preferably in a contact center operations environment •Experience in coaching others and improving performance.

Skills •Meet all requirements of a CCR and/ or CCS.

•Leadership Skills: o Team Building o Good judgment in problem resolution o Ability to create a supportive and conducive adult learning environment.

o Ability to drive employee satisfaction.

o Demonstrate professionalism.

•Basic knowledge of Microsoft Word, Excel, and E-mail •Coaching Certification •Operational Readiness •QA Certification-Track 2 •Ability to interpret performance reports to identify trends etc.

•WPA Overview •Review of Training Processes •Knowledge of Percepta Human Resources Policies and Procedures: Employee Relations/Corrective Action; Coaching and Feedback, Behavior Based Interviewing; Harassment/Professionalism in the Workplace •Strong organizational, time management, planning, and problem-solving skills •Strong multi-tasking skills •Strong written and oral communication skills •Strong customer service, interpersonal, and relationship-building skills •Strong Team building skills, to work well within a close team environment
- self-sufficient, resourceful, and works well with minimal supervision.

•Ability to create a supportive and conducive professional learning environment.

•Ability to work with various organizational levels to support the development and delivery of new resource material.

•Possess a high degree of professionalism.

•Experience with Siebel or Customer Contact Software is an asset.

Other •Must be able to interact with all internal and external departments and contacts.

•Must represent Percepta professionally with all clients and external organizations and contacts.

What You Can Expect •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) •Employee Rewards Program (Perci Perks) About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.

As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one .

Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.

Respect- a team that is accountable, dependable and gives you their full attention.

Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.

Career Growth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.

Our programs offer incentives and promote physical, mental, and financial wellness.

As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.

Percepta is an Equal Opportunity Employer.

Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

#LI-Hybrid

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.

This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.

They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.

Applies Quality concepts presented at training during daily activities.

Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.

Applicants who require reasonable accommodations in the application or hiring process should email .

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.

The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.

If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here .

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products and services Qualifications: · Previous experience in customer service, sales, or other related fields · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!
Remote working/work at home options are available for this role.

Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Sign UpApply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Sign UpApply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Remote working/work at home options are available for this role.