Information Technology Jobs in Dallas

About Us

Longbridge is a fast-growing online brokerage platform on a mission to make investing smarter, simpler, and more accessible for everyone. We combine technology, data, and financial expertise to deliver a modern investing experience to retail investors.

About the Role

Join Longbridge's U.S. team and help shape a best-in-class customer experience for retail investors. As a Customer Support Analyst, you will be on the front lines of our brokerage platform—supporting customers and ensuring operational excellence.

This is an ideal opportunity for early-career professionals (1–3 years of experience) looking to build a long-term career in fintech, brokerage operations, or financial services. You'll gain hands-on exposure to trading workflows, account onboarding, and regulatory processes while working cross-functionally with our Operations, Compliance, and Product teams.

We're looking for someone who is customer focused, detail-oriented, and energized by fast-paced environments.

Key Responsibilities:

Customer Experience & Brokerage Support

• Deliver timely, accurate, and professional responses to customer inquiries via Zendesk (email, chat, and phone).
• Triage and resolve tickets related to account opening, funding (ACH/wires), trade status, and platform navigation.
• Meet and exceed SLAs and quality standards to ensure a consistently high customer experience.
• Escalate complex trading, compliance, regulatory, and technical issues to appropriate internal stakeholders.
• Serve as a trusted resource for customers navigating brokerage and trading-related questions.

Operations & Compliance Support

• Ensure accuracy and completeness in documentation and customer records.
• Maintain strict adherence to regulatory and internal policy standards.

Knowledge & Process Improvement

• Contribute to the development and maintenance of internal knowledge bases and support documentation.
• Promote knowledge-sharing across teams to improve resolution efficiency.
• Identify process gaps and recommend improvements to enhance scalability and customer satisfaction.

Requirements:

• 1–3 years of experience in financial services, fintech, or customer support.
• Excellent written and verbal communication skills with a strong customer-first mindset.
• High attention to detail and strong organizational skills.
• Ability to quickly learn brokerage terminology, trading concepts, and operational workflows.
• Process-driven, adaptable, and comfortable working in a fast-paced environment.
• Professional demeanor when handling customer-facing interactions.

Nice to Have:

• Experience using Zendesk or similar ticketing/customer service systems.
• Exposure to brokerage operations, trading environments, or financial regulations.
• Familiarity with KYC/AML processes or account onboarding workflows.

Our client, an investment firm started by an industry veteran with a strong history of building and running insurance companies, is looking for a Senior Business Analyst. This individual is responsible for identifying, analyzing and solving business challenges to increase revenue, reduce costs, and improve competitive differentiation. Responsible for gathering requirements, analyzing and solving business problems, through process improvement and/or leveraging technology as appropriate. This role will also provide ad hoc analytics and reporting.

This is a great opportunity to work at a very entrepreneurial organization of over 300 employees and 20+ entities in a very consultative process with senior executives with high impact on the businesses.

Requirements:

• Bachelor's Degree Required
• Strong SQL required
• 3+ years experience preferably in insurance or consulting

We’re hiring: Enterprise Account Executive – Dallas, TX – Remote

Partnering with a Series A (150M raised, 1.25B Valued Unicorn), AI-native SaaS company backed by Khosla Ventures, Mayfield, and Lightspeed

If you’re exploring what’s next — or just curious — this one is worth your scroll!

Orama Solutions is partnering exclusively with DevRev, one of the most exciting AI-native SaaS companies in the market, as they scale their Enterprise Sales team across key U.S. regions.

DevRev is building the future of work with Computer — an AI teammate designed to unify product, support, and revenue teams through a single AI-ready system of record. With $150M+ in funding and rapid global growth, this is a rare opportunity to join a category-defining company at a pivotal moment.

Why this role matters

This is a chance to join DevRev as they double the size of their sales organization and enter their next phase of enterprise growth. You’ll play a key role in shaping the GTM engine, driving net-new revenue, and introducing enterprise customers to a fundamentally new way of working with AI.

What’s in it for you

• Growth: High-velocity environment with real runway for progression

• Culture: Hungry, humble, honest, heartful — mission-driven and people-first

• Flexibility: Remote (must reside in Texas)

• Package: Competitive base + uncapped commission + equity

• Support: Tight alignment with Product, Engineering, and Leadership

• Stability: $150M+ raised, strong enterprise traction, global footprint

• Impact: Sell a truly transformative, AI-native platform — not a feature

What you’ll do

• Own the full enterprise sales cycle from prospecting through close

• Drive net-new logo acquisition across mid-enterprise and strategic accounts

• Build and execute outbound strategy across named accounts and verticals

• Partner closely with Product, Growth, and Engineering to deliver value-based sales

• Translate complex AI and technical concepts into clear business outcomes

• Contribute to the evolving enterprise GTM playbook as DevRev scales

(We’ll share the full spec after you apply.)

What you’ll bring

• 4+ years of enterprise SaaS closing experience

• Strong new-business hunting mindset

• Experience selling into technical and business stakeholders

• Ability to clearly articulate complex technology to executive audiences

• Curiosity, grit, and excitement about AI and building something from the ground up

Ready to explore it?

Apply now or message me directly for the full role spec.

If this isn’t the right fit, follow Orama Solutions — we share new opportunities weekly across GTM, SaaS, AI, Cloud, Infra, Cyber, and emerging tech.

#Hiring #NowHiring #OramaSolutions #EnterpriseSales #SaaSJobs #AIJobs #AccountExecutive

Program / Delivery Manager – Property Engagement Platform (PEP)

Location: Addison, TX (Hybrid- 3 days on-site)

Duration: 12 Month Contract (High likelihood of extension)

Rate: $65-85/hr (Final compensation will be based on experience and skills)

Overview

Our client, a global hospitality leader, is seeking a Program / Delivery Manager to support the continued rollout and enhancement of their Property Engagement Platform (PEP) — a cloud-based property management system used across thousands of hotel locations worldwide.

PEP powers the day-to-day operations of our clients’ properties, supporting workflows such as guest check-in, housekeeping operations, property services, billing, and operational reporting. The platform is currently deployed across thousands of hotels globally, with ongoing development focused on supporting more complex international and luxury properties that require advanced features such as localization, regulatory compliance, and expanded operational functionality.

This role will support the delivery and coordination of development work between product teams and an external development vendor, ensuring features move smoothly from product concept through development, testing, and release.

This is a hands-on delivery role focused on managing the flow of work, coordinating cross-team dependencies, and providing clear reporting on program progress.

Responsibilities

• Manage the delivery lifecycle for new features and enhancements within the PEP platform.
• Coordinate development work between product teams, engineering teams, testing groups, and external development vendors.
• Track feature progress from initial product intake through development, sprint execution, and release.
• Manage Jira workflows, ensuring work items are properly tracked and moving through the development lifecycle.
• Build and maintain Jira dashboards to monitor program health, sprint progress, and delivery metrics.
• Analyze Jira data and delivery trends to identify risks, bottlenecks, or delays.
• Coordinate across multiple workstreams and ensure cross-team dependencies remain aligned.
• Facilitate sprint planning, backlog refinement, and release readiness activities.
• Identify risks, blockers, and issues across workstreams and drive resolution.
• Prepare executive-level reporting and status updates for program leadership.
• Support continuous improvement of delivery processes across the program.

Required Skills & Experience

• ~8+ years of experience in program management, delivery management, or technical program management within a software development environment.
• Strong experience managing Agile or iterative software delivery programs.
• Hands-on experience using Jira for delivery management, backlog tracking, and reporting.
• Experience building Jira dashboards and interpreting delivery metrics.
• Proven ability to coordinate across multiple teams and stakeholders in a matrixed environment.
• Strong organizational and problem-solving skills with the ability to manage competing priorities.
• Excellent communication skills, including the ability to present program updates to leadership.

Preferred Qualifications

• Experience working with vendor development teams or third-party engineering partners.
• Experience supporting enterprise SaaS platforms, operational systems, or large-scale technology implementations.
• Experience creating executive reporting, delivery dashboards, and program updates.
• Familiarity with large enterprise technology environments supporting global users.

Looking to join a fast-growing and award-winning leader in Travel Tech?

Our client, an international cloud-based booking and property management platform, is looking for a Customer Support Advisor who'll assist customers for the North American market.

Main Responsibilities

This is a fast paced environment and the ability to multitask and to work well under pressure is essential. This role is a customer-facing position, and employees in this role regularly interact directly with customers to provide support, resolve issues, and create positive experiences for customers.

• Provide multi-channel support and advice to resolve customer queries by phone, chat
• and web portal methods equally comfortably
• Expected daily volume of 30-50 contacts daily at full capacity
• Resolve 85% of customer issues at 1st point of contact
• Assist customers to maximize their success through understanding how best to use company's technology, and resolve any technical problems they may be experiencing with the software
• In addition to technical and usage issues, handle general business enquiries, usually related to guest reservations, and interact with major travel agencies such as , Expedia, Airbnb, Agoda etc.
• Set up screen share sessions in order to troubleshoot more complex issues including issues related to company's software suite and Online Travel Agency connections for example
• Escalate genuine technical to 2nd line support or the R&D Team using the CRM system
• Meet and exceed customer service KPIs consistently
• Identify issue trends and report these to the management team
• Assist in producing help articles and tools in company's University and for internal use

Candidate Profile

This is a customer-facing position and employees in this role regularly interact directly with customers to provide support, resolve issues, and create positive experiences for customers—even when customers may be frustrated or upset. Accordingly, employees must have strong interpersonal and problem-solving skills, and the ability to handle these situations with professionalism, patience, and effective communication.

• Must be currently based in Dallas, TX and legally authorized to work in the United
• States.
• Associate's Or Bachelor's Degree required
• 3-5 years of experience in a Customer Support/SAAS Software Support role solving
• issues on the phone, email and live chat
• Excellent spoken and written English
• Excellent problem-solving and analytical skills
• Tech-savvy with strong troubleshooting and critical thinking skills to identify root
• causes
• Ability to convey complex technical information in a simplified and easy to
• understand manner to a general audience
• Polite, professional, calm under pressure
• Ability to adapt to changing priorities based on business needs
• Must be able to work a variety of shifts across 7 days

What the company offers

• Permanent full-time contract
• Health Care, 401k Plan, PTO along with major holidays
• A team driven by a passion to win, with an unwavering commitment to putting our
• customers first
• Combine hard work and fun within a great company culture together with smart,
• driven and social people
• Location: Dallas, TX (hybrid schedule)

eviivo is an award-winning, cloud-based booking and property management platform. We help independent accommodation providers showcase their properties, manage their reservations, and connect with guests.

Our flagship product, eviivo suite, aims to provide hoteliers and hosts with a convenient all-in-one solution that makes it easy for them to manage online bookings, guests and travel agencies. Today, our customer base consists of 30,000 small independent B&Bs, Guesthouses, Vacation Rental Owners and Hotels using eviivo suite day-in day-out to run their business.

We operate in North America, UK, Ireland, France, Spain, Portugal, Italy and Germany.

The Role

eviivo is currently looking for a Customer Support Advisor who'll assist eviivo customers for the North American market. This is a fast paced environment and the ability to multitask and to work well under pressure is essential.

• Provide multi-channel support and advice to resolve customer queries by phone, chat and web portal methods equally comfortably
• Expected daily volume of 30-50 contacts daily at full capacity
• Resolve 85% of customer issues at 1st point of contact
• Assist eviivo customers to maximise their success through understanding how best to use eviivo technology, and resolve any technical problems they may be experiencing with the eviivo software
• In addition to technical and usage issues, handle general business enquiries, usually related to guest reservations, and interact with major travel agencies such as , Expedia, Airbnb, Agoda etc
• Set up screen share sessions in order to troubleshoot more complex issues including issues related to eviivo suite and Online Travel Agency connections for example
• Escalate genuine technical issues to 2nd line support or the R&D Team using the CRM system
• Meet and exceed customer service KPIs consistently
• Identify issue trends and report these to the management team
• Assist in producing help articles and tools in eviivo University and for internal use

About You

• Must be currently based in Dallas, TX and legally authorized to work in the United States
• University degree or equivalent required
• 3-5 years experience in a Customer Support/SAAS Software Support role solving issues on the phone, email and live chat
• Excellent spoken and written English
• Excellent problem-solving and analytical skills
• Tech-savvy with strong troubleshooting and critical thinking skills to identify root causes.
• Ability to convey complex technical information in a simplified and easy to understand manner to a general audience
• Polite, professional, calm under pressure
• Ability to adapt to changing priorities based on business needs
• Must be able to work a variety of shifts across 7 days

What The Company Offers

• Permanent full-time contract
• Health Care, 401k Plan, PTO along with major holidays
• Location: Dallas
• A team driven by a passion to win, with an unwavering commitment to putting our customers first.
• Combine hard work and fun within a great company culture together with smart, driven and social people

WHO WE ARE

Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit

At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our team's well-being and recognize the importance of building strong relationships. That's why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team.

Join us for career advancement, innovative solutions, and a supportive environment focused on your success.

JOB DESCRIPTION

As an Account Executive, you are a high-impact sales leader and mentor, driving revenue growth while shaping the next generation of account managers. You own your client relationships, consistently deliver strong sales performance, and play a pivotal role in developing market talent and culture. You are a trusted partner to the District Leader and a key contributor to the market’s strategic success.

Sales Performance & Client Engagement

• Own and exceed cumulative spread goals through strategic client management and strong bill rate negotiations.
• Build and maintain senior-level client relationships, ensuring account saturation and long-term partnership success.
• Serve as a role model for consultative selling and client-first engagement.

Talent Development & New Hire Enablement

• Build bench strength and prepare future Account Managers.
• Actively mentor newly promoted Account Managers through Account Manager Boot Camp, sharing best practices and coaching for success.
• Support Apex’s training initiatives by serving as a peer coach, trainer, and content contributor for Account Manager development.

Market Leadership & Culture Building

• Act as a key advisor to the District Leader, stepping in to lead meetings and manage market operations when needed.
• Participate in hiring decisions, collaborating with Internal Talent Team to evaluate and recommend top talent.
• Help plan and lead team-building activities, reinforcing Apex’s leadership standards and fostering a winning culture.

JOB REQUIREMENTS

• Bachelor’s Degree in Business, Communications, or related field
• 3+ years of professional sales experience, with demonstrated success in mentoring and leadership.
• Sales Driver: Consistently delivers high sales volume and maximizes margin through strategic negotiation.
• Mentor & Coach: Elevates team performance by sharing expertise, offering guidance, and modeling best practices.
• Culture Champion: Contributes to a high‑energy, accountable, and collaborative team environment.
• Trusted Partner: Supports leadership and steps in when needed to ensure continuity and overall success.
• Hybrid with 3 days in-office

OUR COMPREHENSIVE BENEFITS

• Competitive Salary
• Health, Dental and Vision Insurance
• Health Savings Accounts (HSA) with Employer Contribution
• Flexible Spending Accounts
• Long and Short-Term Disability
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program
• Paid Parental Leave
• Wellness Incentives
• Vacation and Holiday Pay
• 401(k) Retirement Plan with Employer Match
• Employee Stock Purchase
• Training and Advancement opportunities
• Tuition Reimbursement
• Birthdays Off
• Philanthropic Opportunities
• Referral Program
• Partial Gym Membership Paid
• Team Building Events
• Discount Programs

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact

Title: Senior Data Analyst

Duration: Long term

Location: Dallas , TX

Job Description:

Primary responsibilities of the Senior Data Analyst include supporting and analyzing data anomalies for multiple environments including but not limited to Data Warehouse, ODS, Data Replication/ETL Data Management initiatives. The candidate will be in a supporting role and will work closely with Business, DBA, ETL and Data Management team providing analysis and support for complex Data related initiatives. This individual will also be responsible for assisting in initial setup and on-going documentation/configuration related to Data Governance and Master Data Management solutions. This candidate must have a passion for data, along with good SQL, analytical and communication skills.

Responsibilities

• Investigate and Analyze data anomalies and data issues reported by Business
• Work with ETL, Replication and DBA teams to determine data transformations, data movement and derivations and document accordingly
• Work with support teams to ensure consistent and pro-active support methodologies are adhered to for all aspects of data movements and data transformations
• Assist in break fix and production validation as it relates to data derivations, replication and structures
• Assist in configuration and on-going setup of Data Virtualization and Master Data Management tools
• Assist in keeping documentation up to date as it relates to Data Standardization definitions, Data Dictionary and Data Lineage
• Gather information from various Sources and interpret Patterns and Trends
• Ability to work in a team-oriented, fast-paced agile environment managing multiple
• priorities

Qualifications

• 4+ years of SQL experience working in OLTP, Data Warehouse and Big Data databases
• 4+ years of experience working with Exadata and SQL Server databases
• 4+ years in a Data Analyst role
• Strong attention to Detail
• 2+ years writing medium to complex stored procedures a plus
• Ability to collaborate effectively and work as part of a team
• Extensive background in writing complex queries
• Extensive working knowledge of all aspects of Data Movement and Processing, including ETL, API, OLAP and best practices for data tracking
• Good Communication skills
• Self-Motivated
• Works well in a team environment
• Denodo Experience a plus
• Master Data Management a plus
• Big Data Experience a plus (Hadoop, MongoDB)
• Postgres and Cloud Experience a plus

Are you a seasoned attorney who thrives on autonomy, leveraging your legal expertise and keen analytical abilities to conduct comprehensive investigations? Do you possess an eye for detail and a strong commitment to ensuring compliance?

If this sounds like you, we want to hear from you!

Work Shield is seeking an Employee Relations Investigations Attorney I to join our growing Investigations Team in our office in Dallas, Texas. Work Shield provides the only enhanced and tech-enabled solution that partners with employers to efficiently manage reporting, investigation and resolution of workplace harassment, discrimination, and misconduct issues in their entirety.

Position Overview: The Employee Relations Investigations Attorney I will be assigned within the Investigations Team and works under minimum supervision, reporting to the Director of Investigations. The Employee Relations Investigations Attorney is responsible for investigating and managing all types of allegations of employee workplace misconduct, including but not limited to Title VII and Title IX harassment and discrimination, retaliation, ADA violations, ADEA claims, bullying, and hostile work environment claims for our clients' employee populations. This role delivers efficient and systematic resolution recommendations and serves as a specialist on investigation procedures and documentation.

The Employee Relations Investigations Attorney I must work effectively across geographical, diverse, and cultural boundaries and possess the ability to discern systemic issues during the investigative process. This role requires direct interaction with clients, their employees, and some internal teams.

Responsibilities:

• Investigation Management: Investigate and manage a wide array of workplace misconduct incidents, including harassment, discrimination, ADA violations, ADEA claims, workplace bullying, conflicts, and hostile work environments, in addition to Title VII and Title IX-related incidents.

• Timely Case Completion: Ensure that 100% of investigations are completed within expected timelines, maintaining systematic resolution strategies.

• Intake and Pre-Screening Review: Begin investigations once the intake and pre-screening of incident reports have been completed, assessing the nature of the complaint to determine if it involves harassment, discrimination, retaliation, workplace conflicts, or other forms of misconduct.

• Analysis and Strategy: Perform initial analysis of complaints, independently develop investigation strategies, and prepare detailed investigative plans.

• Evidence Collection: Collect witness statements, review documentary evidence, and make credibility determinations. Analyze relevant materials to provide comprehensive investigation findings.

• Incident Evaluation Reports: Prepare thoughtful and clear incident evaluation reports that summarize key findings and offer recommendations for corrective actions. Ensure reports are logical and well-documented.

• Client Communication: Establish and maintain timely and effective communication with clients throughout the investigation process, ensuring they are informed of key findings and recommendations.

• Legal and Policy Compliance: Maintain thorough knowledge of federal and state laws related to workplace misconduct, including Title VII, Title IX, ADA, ADEA, labor relations, and other related regulations. Ensure compliance in all investigations.

• Training and Mentorship: Train, coach, and mentor other investigators on best practices for conducting thorough, impartial investigations across a broad range of workplace issues.

• Coordination: Work closely with external partners and client contacts to ensure investigative consistency and quality.

• Empathy and Sensitivity: Use a people-centered approach, demonstrating empathy while providing direct, actionable feedback. Navigate sensitive and uncomfortable situations with professionalism and discretion.

• Systemic Issue Identification: Identify systemic issues that may arise during investigations and provide recommendations for addressing these larger organizational concerns.

• Trust Building: Quickly develop trust and rapport with others, fostering strong working relationships with internal and external stakeholders.

• Additional Tasks: Perform miscellaneous tasks and special projects as assigned.

• Values Alignment: Consistently embody and promote the values of Work Shield.

Experience:

• Licensed to practice law (Texas preferred)
• Bachelor's Degree from an accredited college or university
• Minimum 3-5 years of experience conducting EEO or Employee Relations-related compliance investigations
• Bi-lingual (English/Spanish) preferred

Skills:

• Extensive experience conducting workplace investigations, including complex cases involving a broad array of misconduct issues.
• Strong knowledge of federal and state employment laws, including Title VII, Title IX, ADA, ADEA, and related regulations.
• Exceptional written and verbal communication skills.
• Demonstrated ability to handle sensitive and confidential information with professionalism.
• Strong organizational and case management skills.
• Ability to work across diverse and cultural boundaries with a high degree of empathy and integrity.
• Adept at handling multiple investigations simultaneously in a fast-paced environment.

Compensation and Benefits:

The salary range for people entering this role is up to $110,000, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for a discretionary bonus based on individual and organizational performance and goal attainment.

At Work Shield, we believe in providing a well-rounded package that supports both your personal and professional life. Our total rewards package includes a flexible benefits plan and career development programs designed to help you thrive in a diverse and supportive workplace. Here’s what we offer:

• Medical, Vision and Dental Insurance
• Paid Time-Off Program + 13 Company Paid Holidays
• 401(k) Retirement Plan
• Basic Life and Supplemental Life Insurance
• Health Spending Account with Employer Contributions
• Long-Term Disability Coverage
• Company-paid Parking
• Professional Development and Learning Opportunities
• On-the-job Training and Skills Development

Employment Type

This is a full-time, in office position. This position is an "at-will" position. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.