Information Technology Jobs in Cumberland Indiana

319 positions found

Information Technology Professional
🏢 US Navy
Salary not disclosed
Indianapolis, IN 6 days ago
When warfare moves at the speed of technology, we need personnel who can always keep us one step ahead of our enemies. As an Information Professional Officer, you lead your team of Enlisted Information Systems Technicians to ensure the delivery of communications capabilities by operating, maintaining and securing our networks around the globe. Assist with top secret cyberwarfare missions and discover tactical and strategic advantages afloat and ashore. IPO is a big job, but your team will always have your back.

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Officer None

What to Expect

Information Professional Officer

More Information

Responsibilities

Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:

  • Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
  • Driving interoperability with joint, allied and coalition partners
  • Building professional excellence through education, training and certification and milestone qualifications
  • Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
  • Helping to develop and deploy information systems, command and control and space systems
  • Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
  • Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology


Work Environment

Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:

  • Serving as part of Battle Group staffs on ships at sea
  • Working in C4I/Space/Surveillance on shore tours
  • Serving on major Navy and joint staffs
  • Serving in command of key communication and surveillance facilities around the globe


Training & Advancement

Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.

Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.

Promotion opportunities are regularly available but competitive and based on performance.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.

Education Opportunities

Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:

  • Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
  • Completing Joint Professional Military Education (JPME) at one of the various service colleges

Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.

There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.

Qualifications & Requirements

A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.

All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.

General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

There are part-time opportunities available as an Information Professional Officer.

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.

For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.

For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.

Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.

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Not Specified
Information Systems Technician
✦ New
Salary not disclosed
Job Title : Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.

Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.

Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.

Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.

Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
Not Specified
User Experience Architect
🏢 Theoris
Salary not disclosed

JOB TITLE: CX Experience Architect

LOCATION: Indianapolis, IN

INDUSTRY: Banking

JOB DESCRIPTION:

We are seeking a CX Experience Architect who is passionate about shaping seamless customer journeys and translating insights into impactful experiences. In this role, you will design and optimize end-to-end connected customer journeys while partnering with cross-functional teams to operationalize omnichannel orchestration and drive continuous improvement.

The ideal candidate blends systems thinking, data analysis, and creative problem-solving to elevate customer interactions across all touchpoints.

RESPONSIBILITIES:

Journey Design & Experience Development

  • Design end-to-end connected customer journey frameworks, mapping data, systems, and touchpoints across channels and platforms.
  • Analyze customer interactions to identify friction points, gaps, and opportunities for improvement.
  • Develop journey maps, service blueprints, and experience flows to visualize the holistic customer experience.

Omnichannel Orchestration

  • Partner with platform teams to operationalize omnichannel orchestration using tools such as Adobe Journey Optimizer, Salesforce Marketing Cloud, and similar platforms.
  • Define and implement rules for cross-channel triggers, contextual content delivery, and personalized engagement.
  • Ensure seamless integration of data and systems to support real-time, adaptive customer experiences.

Measurement & Continuous Improvement

  • Collaborate with Data and Analytics teams to establish success metrics such as NPS, CSAT, conversion rates, and journey completion.
  • Use analytics, customer feedback, and experimentation (A/B testing, usability studies) to prioritize and drive improvements.
  • Stay current on industry best practices and emerging technologies related to customer experience and journey orchestration.

Collaboration & Communication

  • Serve as the experience lead within cross-functional pods or squads and participate in backlog grooming, stand-ups, critiques, and reviews.
  • Align scope, risks, and sequencing with Product Management, Engineering, and other stakeholders.
  • Present experience strategies and design rationale clearly to both technical and non-technical audiences.
  • Facilitate design reviews and incorporate stakeholder feedback while maintaining customer clarity and consistency.
  • Provide guidance and coaching to cross-functional partners on CX best practices.

REQUIREMENTS:

  • 5+ years of experience in Customer Experience (CX), Experience Architecture, or a related field working within cross-functional teams.
  • Proven experience designing and optimizing customer journeys across digital channels.
  • Proficiency in journey mapping, service blueprinting, and omnichannel orchestration platforms (Adobe, Salesforce, or similar).
  • Strong analytical skills with the ability to translate data insights into actionable strategies.
  • Excellent written and verbal communication skills with strong presentation abilities.
  • Experience planning and interpreting usability tests and A/B testing.
  • Ability to support experience decisions using data and research insights.
  • Growth mindset and willingness to learn new tools and approaches.

ABOUT THEORIS:

Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we're uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.

Not Specified
Product Architect
Salary not disclosed
Indianapolis, IN 2 days ago

Product Architect – Life & Annuity

About the role:

As a Product Architect, you will make an impact by driving the design and evolution of innovative Life & Annuity product solutions within our ISG division. You will be a valued member of the product architecture team and collaborate closely with crossfunctional stakeholders to ensure seamless integration, modernization, and optimization of our product ecosystem. Your expertise—especially in FAST—will shape product strategy and enable scalable solutions that support business growth.

In this role, you will:

  • Design and develop product architectures that support business goals and customer needs within the Life & Annuity domain.
  • Apply FAST technology solutions to improve efficiency and streamline product delivery (primary required skill).
  • Collaborate with crossfunctional partners to enhance product functionality and user experience.
  • Analyze complex datasets using SQL to inform decision-making and product strategy.
  • Guide development teams in adhering to architectural standards and best practices.
  • Evaluate new tools and technologies to improve product scalability and performance.
  • Develop and maintain technical documentation, specifications, and architectural deliverables.
  • Ensure alignment with regulatory and industry standards in the Life & Annuity sector.
  • Lead continuous improvement initiatives to reduce timetomarket and modernize product capabilities.
  • Work with stakeholders to capture requirements and translate them into actionable technical designs.
  • Monitor product performance, identify optimization opportunities, and recommend enhancements.
  • Facilitate workshops and knowledgesharing sessions related to core technologies.
  • Contribute to longterm product roadmaps and innovation planning.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Indianapolis, Indiana. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

  • Extensive Life & Annuity domain knowledge with a proven track record in product architecture.
  • FAST technology experience (primary required skill).
  • Proficiency in SQL for data analysis and insights.
  • Minimum 12 years of experience in product architecture with a focus on Life & Annuity.
  • Strong communication skills to collaborate across business and technical teams.
  • Ability to translate business requirements into scalable technical solutions.
  • Experience working effectively in a hybrid work model.
  • Familiarity with insurance industry standards and regulatory expectations.
  • Strong analytical and problemsolving capabilities.
  • Ability to mentor and guide technical teams on architectural best practices.
  • Commitment to continuous learning and staying current with emerging technologies.

These will help you stand out:

  • Broader experience across Life & Annuities insurance products for deeper insight.
  • Advanced understanding of modern architecture frameworks and digital transformation approaches.
  • Experience evaluating and integrating emerging technologies for product modernization.
  • Strong leadership presence in facilitating workshops, training sessions, or strategy discussions.
  • Demonstrated success in driving architectural improvements that accelerate delivery.

Required Certifications

  • Certified Product Architect
  • SQL Certification
  • FAST Technology Certification

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Salary and Other Compensation:

Applications will be accepted until March 29, 2026.

The annual salary for this position is between $ 113,000 - $ 130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Not Specified
Program Manager
Salary not disclosed
Indianapolis, IN 3 days ago

BCforward is seeking a Program Manager to work onsite in Indianapolis, IN

Job Title: Program Manager

Location: Indianapolis, IN onsite


Job Description

We are seeking a Program Manager to join our dynamic team. The ideal candidate will have strong experience in leading complex, multi-workstream programs across business and technology domains and a proven ability to align initiatives to strategy, manage risk and dependencies, and deliver measurable business outcomes.

Responsibilities:

Align program objectives with client strategy and define measurable outcomes and success criteria.

Establish governance, decision rights, and escalation paths; run steering routines and leadership updates.

Select and adapt delivery approaches (Waterfall, Agile, Hybrid) based on context and readiness.

Manage scope, schedule, quality baselines, and change to ensure benefits realization.

Partner with Agile teams on backlog management, PI/Sprint planning, reviews, and retrospectives.

Use tools and automation to drive data-driven insights that improve predictability and throughput.

Foster collaboration, continuous improvement, and team empowerment.

Proactively manage risks, assumptions, issues, and dependencies with clear accountability.

Conduct scenario planning, risk-adjusted forecasting, and contingency strategies.

Build trusted relationships across client organizations and tailor communications to leadership audiences.

Lead cross-functional teams with clarity and accountability, coach project managers and scrum masters.

Leverage MS Project/Smartsheet, Jira, Confluence/SharePoint, and analytics to inform decisions; apply AI and automation where appropriate.

Required Skills & Qualifications:

Proficiency with MS Project or Smartsheet, Jira, Confluence/SharePoint, and Microsoft 365.

Strong communication, facilitation, stakeholder management, and conflict-resolution skills.

Demonstrated ability to lead diverse teams and influence without direct authority.

Expertise in program governance, financial controls, benefits realization, and organizational change.

Hands-on Agile delivery experience; familiarity with scaling frameworks such as SAFe.

Strong analytical and problem-solving skills with the ability to turn data into insights.

Experience managing complex programs across business and technology domains.

Preferred Skills:

Experience applying AI and automation to program management workflows.

Prior work in hybrid delivery environments and executive-ready reporting.


Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

Competitive compensation and benefits

Opportunities for growth with global clients

A supportive, inclusive culture that values innovation and people

Exposure to cutting-edge technologies and projects

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Not Specified
Systems Administrator
Salary not disclosed
Indianapolis, IN 2 days ago

Agility Partners is seeking a Junior Systems Administrator to support one of our clients in the utilities and energy sector. This is an excellent opportunity for early‑career infrastructure professionals to gain hands‑on experience in enterprise server environments, virtualization platforms, and Windows OS upgrades. The role focuses on server builds, OS refresh initiatives, and day‑to‑day support of a stable and secure virtual server ecosystem. Candidates will receive structured training and direct mentorship from experienced Build Operations engineers while working on critical infrastructure systems.


Responsibilities

  • Assist the build team with deploying, configuring, and validating virtual servers within VMware environments
  • Support Windows Server OS upgrades (2022, 2025), including post‑upgrade validation and functionality testing
  • Monitor and manage ticket queues to troubleshoot and resolve break/fix issues on virtual machines
  • Document system changes and collaborate with cross‑functional infrastructure and operations teams


Ideal Candidate

  • 1–3 years of experience administering Windows Server environments, preferably virtualized
  • Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and basic routing
  • Hands‑on experience working in VMware‑based server environments
  • Foundational knowledge of Active Directory concepts such as users, groups, and permissions
  • Familiarity with monitoring tools like SolarWinds or similar platforms
  • Comfortable working with ticketing systems and following structured troubleshooting workflows
  • Strong problem‑solving skills with clear written and verbal communication


Why This Role Stands Out

  • Structured onboarding with 2–3 weeks of hands‑on training alongside the Build Operations team
  • Direct mentorship from seasoned infrastructure and server build engineers
  • Exposure to modern virtualization technologies and current Windows Server platforms
  • A strong stepping‑stone role for advancing from entry‑level into mid‑level systems engineering
Not Specified
Product Support Manager
✦ New
Salary not disclosed
Indianapolis, IN 1 day ago

Position Overview:

We are seeking an experienced and dynamic Manager, Product Support to lead our Permits and Enforcement Support team. The Manager will oversee multiple products and applications that deliver a wide range of services to facilitate both back office management of operations and the parker experience for our customers’ customers. This role will be instrumental in managing development, performance and delivery of support for the Permit and Enforcement product lines to customers, to produce and implement reliable and efficient service and delivery solutions, maximizing performance and profitability against T2s established customer SLA.

Essential Responsibilities:

  • Lead and mentor a team, ensuring high performance and professional development.
  • Oversee the support of various applications, each with unique technologies and customer bases.
  • Ensure advanced troubleshooting of backend systems to identify and resolve defects, misconfigurations, and performance bottlenecks.
  • Collaborate with cross-functional teams to enhance product performance and customer satisfaction.
  • Develop and implement strategies to improve support processes and customer experience.
  • Monitor and report on key performance indicators (KPIs) to drive continuous improvement.
  • Stay updated on industry trends and best practices to ensure our support services remain cutting-edge.
  • Coordinate with other department managers to align support strategies with overall company goals.
  • Analyze customer support data to identify trends and areas for improvement.
  • Address customer and internal escalations to improve service delivery, collaborating with leaders from other departments to ensure correct prioritization and communication.
  • Collaborate with other Support Managers to analyze existing process flows across all product lines and identify potential consolidation for common processes.
  • Assess team composition and identify strategies to maximize utilization across the seasonality of our business..
  • Train the support team to be more technical and resolve all non-development issues before escalating to engineering.
  • Raise the Bar of technical excellence, ensuring familiarity with advanced SQL, log analysis, database query cost analysis for tuning, and tools to call web services (REST and SOAP).
  • Ensure Focus, Clarity, and Accountability through Daily Management.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 3-5 years in a Managerial/Supervisory position of a medium to large team; min. 8+ direct reports.
  • Proven leadership with the ability to drive a team.
  • Strong technical background with experience in SaaS solutions and software implementation.
  • Excellent analytical, interpersonal, organizational, and communication skills.
  • Ability to work under pressure and mentor the team to do the same.
  • Experience with parking and transportation industry solutions is a plus.
  • Other skills and abilities include:
  • Ability to foster a cooperative work environment.
  • Ability to plan, develop, and coordinate multiple departments and projects.
  • Ability to read, analyze, and interpret the most complex documents.
  • Ability to respond effectively to the most sensitive inquiries or complaints.
  • Ability to write speeches and articles using original or innovative techniques or style.
  • Ability to make effective and persuasive speeches and presentations on complex topics to public groups, customers, or staff.
  • Ability to work with mathematical concepts such as fractions and percentages.
  • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
  • Ability to deal with nonverbal symbolism in its most difficult phases.
  • Ability to deal with a variety of abstract and concrete variables.
  • Ability to prioritize tasks and tactfully negotiate priority with end users.
  • Ability to work under deadline pressure and extra hours if needed.
Not Specified
Email Support Specialist (Work From Home)
Salary not disclosed
Indianapolis, WFH 3 days ago
We are seeking a detail-oriented and customer-focused Email Support Specialist to join our remote team.

In this role, you will assist customers by responding to inquiries through email, resolving issues, and providing helpful information about our products or services.

The ideal candidate has strong written communication skills and enjoys helping people.

Responsibilities: Respond to customer inquiries via email in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues effectively Escalate complex issues to the appropriate department when necessary Maintain clear records of customer interactions Ensure high levels of customer satisfaction Requirements: Excellent written English communication skills Strong attention to detail Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and meet deadlines Previous customer support experience is a plus but not require Benefits: 100% Remote / Work From Home Flexible working schedule Competitive pay Training provided Supportive team environment
Remote working/work at home options are available for this role.
Not Specified
Customer Experience Associate
Salary not disclosed
Indianapolis, IN 3 days ago

Medasource Customer Experience Associate


Medasource is looking to hire a Customer Experience Associate for our national headquarters located in Indianapolis, IN. Medasource is a national healthcare and life sciences recruiting and consulting firm. We partner with healthcare and life science companies and provide them with national talent for their staff and project related needs.


The Customer Experience Associate will assist in creating and providing a white glove service to our consultants and clients. The role will require you to talk with our current and prospective consultants and provide first line communication for their concerns and questions.



Responsibilities:

  • Aid and assist the recruiting and sales teams in handling client and consultant questions
  • Provide timely responses to inquiries regarding pay, benefits, time portal issues etc.
  • Monitor company experience surveys and determine areas for improvement
  • Assist headquarters staff with improving consultant and client interactions and services
  • Monitor support email weekly to handle Tier 1 questions from the field
  • Provide creative solutions for frequently asked questions
  • Continuously improve the experience we provide to our clients and consultants
  • Escalate situations to internal staff as needed


Requirements:

  • Previous customer service experience preferred
  • Ability to work in an efficient manner and execute daily tasks
  • Comfortability talking with clients and consultants via email, phone, web chat etc.
  • Strong work ethic and ability to grow within the role



Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local law


Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Not Specified
Assembly Technician
🏢 Theoris
Salary not disclosed
Indianapolis, IN 3 days ago

JOB TITLE: Mechanical/Electrical Assembly Technician

LOCATION: Indianapolis, IN 46241

INDUSTRY: Manufacturing

JOB DESCRIPTION:

The Electrical/Mechanical Assembly Technician is responsible for assembling mechanical and electrical systems using detailed engineering drawings while ensuring quality, safety, and on-time delivery. The role supports production efficiency and contributes to maintaining a safe and high-quality working environment.

RESPONSIBILITIES:

  • Assemble mechanical systems and electrical components according to engineering drawings and production schedules.
  • Ensure all assemblies meet required quality standards and tolerances.
  • Maintain a safe work environment in compliance with company policies and procedures.
  • Support a zero-harm culture related to health, safety, and environmental standards.
  • Apply strong workmanship practices to ensure consistent product quality.
  • Operate forklift trucks to load, unload, and transport materials within the warehouse.
  • Maintain accurate records and documentation with full traceability.
  • Identify training needs and collaborate with management to complete necessary training.
  • Maintain work areas and equipment to reduce downtime and improve workplace safety.
  • Minimize waste and maintain cost-conscious production practices.
  • Collaborate with team members to improve performance across safety, quality, delivery, and cost.
  • Complete additional reasonable work requests as required.

REQUIREMENTS:

  • Minimum 2 years of experience in mechanical fitting or heavy plant production.
  • Forklift Truck (FLT) License (training may be provided).
  • Welding training or experience
  • Ability to read, interpret, and work from detailed engineering drawings while maintaining tolerances and quality standards.
  • Proficiency with mechanical fitting tools and equipment, including:
  • Bench hand tools
  • Electric and compressed-air power tools
  • Powered table and pillar tools/machines

ABOUT THEORIS:

Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.

Not Specified
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