Information Technology Jobs in Costa Mesa

The Paid Digital Analyst will lead the execution, and optimization of Boot Barn’s paid social media and digital programs to drive customer acquisition, retention, awareness, engagement, and revenue growth across digital channels and in stores.

This role combines strategic marketing expertise with strong analytical and operational skills, partnering closely with Marketing, Data Science, and Product teams to deploy advanced targeting, personalization, and creative optimization techniques. The ideal candidate has deep platform knowledge, and thrives in a data-driven environment.

Essential Duties and Responsibilities

• Lead the planning, execution, and optimization of paid social campaigns across platforms (e.g., Meta, TikTok, Google, and emerging channels).
• Develop and own the paid social media strategy, aligning with overall brand and performance marketing objectives.
• Partner with Data Science and Product teams to develop integrated audience segmentation, creative generation, bidding optimization, and campaign automation.
• Manage day-to-day campaign operations, including budgeting, pacing, flighting, targeting, ad trafficking, and troubleshooting.
• Analyze performance data to optimize campaigns for ROAS, CPA, CPM, CTR, and engagement, and present actionable insights to leadership.
• Collaborate with creative and merchandising teams to test and scale ad creative, leveraging AI-driven tools for dynamic content generation where appropriate.
• Build and maintain testing roadmaps, including A/B tests and multivariate experiments, to continuously improve performance.
• Partner with Data Science, Ecommerce and Marketing teams to ensure paid social strategies complement site and store engagement initiatives.
• Create and maintain relationships with Earned and Influencer Media teams to run paid social strategies alongside organic social strategies and content.
• Monitor competitive activity, platform updates, and emerging trends to keep Boot Barn at the forefront of paid social innovation.
• Manage agency or partner relationships as needed, ensuring alignment on goals, data sharing, and reporting standards.
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• 2-5+ years of experience in paid social marketing, ideally in retail or e-commerce.
• Expert knowledge of major social platforms (Meta, TikTok, etc.) and their campaign management tools.
• Proven experience driving measurable results through paid social strategies, with a strong understanding of performance marketing KPIs.
• Strong analytical skills with proficiency in GA4, BigQuery, Excel/Sheets and familiarity with BI tools.
• Deep understanding of customer analytics and attribution
• Excellent communication and cross-functional collaboration skills.
• Comfortable working in a fast-paced, performance-driven environment.

Competencies

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive salary.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

**For eligible Boot Barn Partners

PAY RANGE: $72,000.00 - $85,000.00/yr*

*compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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Social Media & Influencer Marketing Intern

Brand: RVCA

Location: Irvine

Duration: Seasonal Internship (10–12 weeks)

Hours: 10–15 hours per week

Compensation: Hourly + potential for college credit

About RVCA

RVCA is a global lifestyle brand rooted in art, surf, skate, and creative culture. The brand brings together artists, athletes, and musicians who embody the RVCA spirit and push creative boundaries.

This internship offers hands-on experience working with the brand’s social media and influencer partnerships, helping to identify and collaborate with emerging creators who align with RVCA’s culture and aesthetic.

Position Overview

The Social Media & Influencer Marketing Intern will support RVCA’s marketing team by identifying emerging creators, assisting with influencer outreach, and coordinating product seeding and collaborations. This role provides practical experience in influencer marketing, creator partnerships, and social media strategy within the action sports and lifestyle apparel industry

Key Responsibilities

Influencer Discovery

• Research and identify emerging creators across Instagram, TikTok, and other platforms
• Evaluate creators based on brand fit, engagement, and audience alignment
• Maintain a database of potential partners and creator profiles

Creator Outreach

• Conduct direct message outreach to potential influencer partners
• Introduce the RVCA brand and influencer program
• Build relationships with creators and respond to partnership inquiries

Product Seeding Coordination

• Coordinate product gifting to creators
• Collect shipping details and size information
• Track shipments and product placements

Campaign & Content Tracking

• Monitor influencer posts and stories featuring RVCA products
• Track engagement and performance metrics
• Compile reports on creator partnerships and campaign outcomes

Trend Research

• Monitor social media trends within surf, skate, fashion, and creative culture
• Identify emerging creators and content styles relevant to the RVCA audience

What You’ll Learn

• Influencer marketing strategy and creator partnerships
• Social media trend analysis
• Brand storytelling and content strategy
• Product seeding and influencer campaign coordination
• Marketing analytics and performance tracking

Qualifications

• Currently enrolled in a college or university program (Marketing, Communications, Business, Fashion, or related field)
• Strong familiarity with Instagram, TikTok, and emerging social platforms
• Experience creating social media content
• Knowledge of influencer marketing tools or analytics
• Interest in surf, skate, art, music, or street culture
• Strong communication and organizational skills

Core Requirements:

• Bachelor's degree
• 10+ years in Manufacturing Operations management with current P&L responsibility

Preferred Requirements:

• MBA degree

The successful candidate will play an integral role in directing and executing business goals and objectives for profitable, sustainable growth. This includes implementing key business initiatives, including lean manufacturing, and helping develop high-performance teams. The right candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and be oriented toward profitability.

Responsibilities:

• Complete leadership responsibility for performance and overall development of the business unit
• Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals
• Empower teams with a managerial style that is collaborative, inclusive, and balanced
• Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
• Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput
• Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost

Total Compensation:

• $300,000 - $400,000
• This role offers a competitive package and final details will be discussed with qualified candidates

CiresiMorek is a team of experienced industry professionals known for a hands-on, relationship-driven approach. Having completed 3,500+ searches and around 2,000 Operations placements, we are more than just headhunters; we are industry advisors behind every successful placement.

Confidentiality is guaranteed. Applications require a resume/CV with contact information.

Learn more about us at CiresiMorek.

SENIOR LEAD FRONT DESK HOST

About us: 

Speir Pilates is the lifestyle pilates brand for the modern, everyday individual. It’s Speir’s mission to create accessible pilates and fitness opportunities for everyone, helping them feel strong, energetic, capable and supported throughout their daily lives. It’s our goal to lead the pilates and wellness industry by example and spread good vibes through a supportive community where every individual is valued.

Speir has led the pilates and wellness industry by example, demonstrating that you can create an accessible (REAL) fitness + pilates brand that prioritizes quality, diversity, equity and inclusion. Everyone deserves to feel healthy and fit, regardless of shape, size

Summary of responsibilities:

• Support supporting our leaders + community - This role will be pivotal in aiding the Director of Operations and Sales in support of the member experience across all studios, community events for membership retention and engagement, sales initiatives, and training support.
• Help us develop and grow a team - Our teams are made up of full-time and part-time staff. We are all committed to hiring and developing each other the best ways we can.
• Operational excellence- We are all committed to the oversight of day-to-day business in the studios by monitoring, auditing, and replenishing all things needed to run smoothly. 
• Innovate and simplify- Collaborate with other team members across the organization and are obsessed with figuring out ways to innovate and simplify.
• Drive member retention- Foster an inclusive and welcoming environment across our studios where team members are accountable for delivering exceptional service. We are all committed to making sure our current members will always love coming here and want to come back, while our new potential members can see themselves fitting in.
• Create safe, healthy and productive culture within the studio- Ensure a safe working and member environment as well as necessary repairs and maintenance work. Guarantee that the studios runs smoothly, cleanly, and complies with all policies and procedures. Oversee all ordering of supplies, inventory, and waste tracking.
• “How can I help?” mentality- We all commit to helping in any way possible to each other. No job is too big or small, and we commit to showing up for each other with kindness, compassion, fun, and respect. 

About the Role:

The Front Desk does everything from scheduling personnel, checking-in clients, tidying the studio and ordering supplies to being the sales leader of the studio to grow sales and profits.  The Front Desk must enjoy interacting with clients, stay cool under pressure, enjoy sales and must love what they do. Overall, the Front Desk must have a strong sense of ownership, loyalty and involvement to make the studio profitable each month per company goals. In this role as the Senior Lead Front Desk Host, there needs to be an elevated sense of ownership in regards to the brand’s success, the growth of the team in your studio as well as supporting the growth of the other Leads in other locations, and overall the growth and success of your location and the other locations combined. This role is utilitarian in the sense of jumping into support of the studios where needed as things unfold. 

Duties & Responsibilities:

• Help Director of Sales / Operations with additional tasks including but not limited to:
• Schedule support / creation for FD Hosts and Lead FD Hosts
• This person will also be responsible for helping cover shifts if and when there is no additional coverage amongst the other team members
• This person may flex into helping support in other locations for training, hiring, and community engagement support
• Follow up with clients around membership - acquiring new members to our studios and helping support membership for our current members 
• Making calls to members to utilize their packages 
• Call members on their milestone dates to build community support 
• Converting members who visit on intro visits or drop in sessions not memberships or packages
• Assist with freezing and cancellation of memberships
• This role will also jump into helping resolve membership needs in other locations for others leads as needed
• Support with supply orders within the studio and managing our inventory 
• Support with scheduling personal, semi personal, and small group sessions for members and future members 
• Assist / aid in Mariana Tek + all other tech programs we use in studio to support optimal success for the internal teams and members 
• Show up to events or experiences we host / help put on events or experiences for our members and future members 
• This person will be on the ground for their own studio events while also taking on supporting in scheduling other studio events with the other leads and Dir. of S&O
• They may on the rare occasion need to be at the events of other locations with as much notice in advance as possible 
• Loves to be the face of the brand! This person understands what it means to be “on brand”, loves taking care of our community, and keeps the studios best interest at heart
• Interact with clients and deliver a high level of customer service at all times in a professional, courteous, sensitive and friendly manner. 
• Maintain positive energy and high-end feel to the studio, by remembering clients and their names, answering phones and emails appropriately, welcoming guests, answering questions, resolving conflicts, helping the teachers, etc. 
• Make sure you and the entire staff are working as a team to keep common areas neat and clean for both appearances and safety. Manage and coordinate periodic cleaning staff
• Help teachers set up appropriate props and apparatus for each class. Help the teacher put away items and reset for the following class
• This person will work closely with the Lead Instructor of their region to ensure they are set up when it comes to their needs in the studios
• Motivate staff by acknowledging strong performance. Give constructive feedback in a timely manner to elevate individual output and eliminate conflict
• Report performance deficiencies to management, as appropriate
• Actively sell and promote studio products and classes and monitor theft
• They will be involved in the help of facilitating additional training with the Dir. of S&O in regards to sales, sales support, membership offerings, etc. 
• Stay knowledgeable about all of our products and classes
• Although we absolutely do not require experience or a background in pilates, we do want to bring people onto our team who have a strong interest in taking the classes and loving our product we have to offer!
• Stay knowledgeable about competitive products, classes and programs
• Maintain accurate, thorough and timely data/information in all appropriate systems for reporting and statistical purposes and provide quantitative and qualitative analysis and feedback as requested
• Help organize weekly meetings and special events
• As-needed, help in leading/supporting staff meetings
• Any other tasks required to operate the studio and help meet company goals

About the Company:

Speir Pilates is a privately held boutique Pilates studio in West Hollywood and Venice, with plans for additional expansion.  We offer group Pilates classes developed by celebrity instructor, Andrea Speir. Each class fuses pilates with intense circuit training, great music and positive vibes. We believe that with attentive customer service, highly skilled teachers, an upbeat environment and a strong sense of community, our clients will get the best, sweatiest and most invigorating Pilates experience available.

• Hospitality, retail or customer service role - health and wellness is strongly preferred however not required
• Working on a team and being a part of a team-based environment
• Customer-facing experience is strongly preferred
• Leading a team of at least 5 or more 
• Although leading other leaders is not required, former knowledge or references of working with other leaders will be required to be considered 
• This specific lead role needs to have a strong emphasis on either community and partnerships / events, people leaderships / training, or sales (come prepared to discuss in the interview)
  

• Prolonged periods of sitting or standing 
• Extended periods of computer and phone usage 
• Being on-site for all shifts
• Weekend availability
  

• Health insurance and full time hours (30 per week)
• 401k
• Weekly pilates
• 5 days of PTO

Your unique experiences are valuable. Any additional skills you have that aren’t on our  qualifications list could make you a top candidate and supersede our pre-written  qualifications. We encourage you to apply.  

Join the Speir Pilates talent community:  

At Speir Pilates, we welcome people from all backgrounds, ethnicities, cultures, and experiences. We are committed  to a diverse, equitable and inclusive workplace. Speir is an equal opportunity employer. We do not  discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship,  marital or family status, disability, gender identity or expression, veteran status, or any other legally protected  status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in  the job application or interview process, to perform essential job functions, and to receive other benefits and  privileges of employment.

International Education Corporation is a leader in post-secondary education, and we are currently seeking an Employee Relations and Training Manager to join our Human Resources team. This is a 100% on-site role and works out of our corporate office in Irvine, CA.

Role Summary

The Employment Relations and Training Manager leads the programs that shape how employees and managers experience the organization. This role oversees employee relations, performance management, manager training, and new manager onboarding, ensuring leaders are equipped, supported, and aligned with company expectations. The ideal candidate is a trusted advisor who balances empathy with sound judgment and can build scalable people programs that strengthen culture and performance.

Key Responsibilities

Employee Relations

• Serve as the primary contact for employee relations matters, offering guidance, conflict resolution, and coaching to employees and managers.

• Conduct fair, timely investigations into workplace concerns, including harassment, discrimination, performance issues, and policy violations.

• Write clear, comprehensive investigation reports that document allegations, timelines, evidence, witness statements, findings, and recommended actions.

• Identify patterns and recommend proactive strategies to improve culture, engagement, and retention.

• Partner with the legal department as needed.

Training & Development / Performance Management

• Develop and deliver monthly manager training programs in areas such as communication, coaching, delegation, and conflict resolution.

• Create practical tools, guides, and resources that help managers navigate people related responsibilities.

• Evaluate training effectiveness and adjust programs based on feedback and evolving business needs.

• Partner with cross functional teams to build a consistent, scalable onboarding curriculum for new leaders.

• Monitor feedback from new managers and implement improvements to accelerate readiness and confidence in their roles.

• Lead design, execution, and continuous improvement of the company’s performance management processes. Coaching managers on goal setting, feedback, performance conversations, and development planning.

• Analyze performance trends and partner with leadership on talent planning and capability needs.

Other Duties

• Create, update, and maintain company-wide policies and procedures to support compliance, clarity, and operational consistency.

• Lead and support special projects that enhance HR programs, employee experience, and organizational effectiveness.

Qualifications

• 5+ years of experience in HR, People Operations, or a related field, with direct experience in employee relations and performance management.

• Excellent communication, conflict resolution, and interpersonal skills, demonstrating an ability to earn trust and work successfully on a broad spectrum of employee relations issues.

• Experience managing grievances and conducting investigations in a multi-site multi-state organization.

• Strong knowledge of employment laws and HR best practices.

• Experience designing and facilitating training programs.

• Proven ability to write clear, objective, and legally sound investigation reports.

• Thorough understanding of state and federal employment laws.

• High attention to detail and ability to manage multiple, competing priorities simultaneously.

• Ability to handle sensitive information with discretion and professionalism.

• Comfortable working in a fast-paced environment.

IEC is an employee-owned company and we offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that includes Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.

If changing students’ lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!

The Customer Service Manager is responsible for overseeing daily customer support operations and leading a team of Customer Service Specialist for Layn USA. This role ensures high-quality service delivery, resolves escalated customer issues, and drives improvements in customer satisfaction, operational efficiency, and team performance. The Customer Service Manager provides leadership, coaching, and strategic direction to maintain a high-performing customer support team.

I. Specific Tasks, Duties and Responsibilities:

• Ensure prompt and professional resolution of customer inquiries and complaints.
• Manage complex or escalated customer issues and provide appropriate resolutions.
• Develop and maintain customer service policies, procedures, and best practices.
• Identify operational inefficiencies and implement process improvements.
• Collaborate with other departments to resolve recurring customer issues.
• Coordinate shipment of customer samples and ensure proper documentation and tracking.
• Oversee daily customer service operations across phone, email, chat, and other channels.
• Work with the operations and warehouse teams to maintain visibility of sample inventory and finished goods availability.
• Track sample requests and follow-ups through Zoho to support the commercial team’s sales activities.
• Provide ongoing coaching and professional development opportunities for team members.
• Ensure staff are knowledgeable about company products, services, and policies.
• Implement training programs to improve service quality.
• Supervise, coach, and mentor a team of customer service representatives.
• Conduct hiring, onboarding, and ongoing training for new and existing staff.
• Set performance goals and conduct regular performance evaluations.
• Foster a positive, collaborative team environment.

III. Essential Skills and Experience:

• A preferred qualification is an Associate’s Degree in Business, Management, Communications, or a related field.
• Experience in the Ingredient or Food Science Industry is a plus.
• 3–5+ years of experience in customer service, with at least 2 years in a supervisory or management role.
• Strong leadership and team management skills.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• Experience with CRM platforms and customer support software a plus
• Ability to make informed operational decisions.

IV. Dimensions of Position:

Scope of Responsibility

Direct Reports: up to 6

V. Physical Requirements and Safety Considerations of the Position:

Essential Physical Job Requirements:

• Ability to sit for extended periods while working at a computer or workstation.
• Ability to use a computer, keyboard, mouse, and telephone for prolonged periods.
• Ability to communicate clearly and effectively with customers and team members in person, by phone, and through electronic communication.
• Ability to occasionally move throughout the office to support team members or attend meetings.
• Ability to read and interpret information on computer screens and written documents.
• Ability to occasionally lift or move office materials up to approximately 10–15 pounds (e.g., files, office supplies, or equipment).
• Ability to maintain focus and attention in a fast-paced customer service environment.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Essential Functions

• Draft real estate loan documents (including closing instructions) and review executed versions to ensure accuracy and compliance with closing procedures
• Review entity formation documents to determine signing authority and prepare appropriate signature blocks
• Coordinate the closing and funding process for loans originated or acquired, ensuring all requirements are satisfied within specified timelines while maintaining internal checklists in real time
• Serve as the primary point of contact between internal teams, attorneys, escrow officers, title companies, and other parties involved in the funding transaction
• Maintain accurate and up-to-date loan data in Salesforce in real time
• Request, review, and approve settlement statements, ensuring alignment with loan terms and closing instructions
• Work closely with escrow and title companies to obtain required documents, clear title conditions, and ensure smooth closings
• Review preliminary title reports, title commitments, and title insurance documentation to confirm accuracy and compliance with lender requirements
• Request and analyze current real estate tax information and confirm taxes are properly reflected in settlement statements
• Identify and resolve escrow/title issues, including title exceptions, vesting discrepancies, and document recording requirements prior to funding
• Perform duties under moderate to close supervision and proactively engage supervisors or managers to resolve complex issues
• Remain current on funding guidelines, lending procedures, and compliance requirements
• Communicate loan status and expectations clearly with internal staff, attorneys, escrow officers, and title representatives
• Utilize strong time management skills to effectively manage multiple loans simultaneously at various stages of the closing and funding process

Competencies/Skills

• Exceptional attention to detail with the ability to stay organized and problem solve in a fast-paced lending environment
• Strong analytical and problem-solving abilities with the capacity to think creatively and develop practical solutions
• Excellent written and verbal communication skills with the ability to clearly convey findings and updates to internal and external partners
• Strong organizational and time-management skills with the ability to manage multiple transactions simultaneously
• Ability to build strong relationships with escrow officers, title companies, attorneys, and internal teams
• Reliable team player who works effectively in a collaborative and diverse environment
• Ability to analyze processes, support operational improvements, and contribute to achieving business goals
• Advanced proficiency in Microsoft Office Suite

Education and Experience

• Associate or Bachelor’s degree preferred
• Minimum 2 years of direct experience in loan closing/funding within a real estate lending environment
• Strong experience working with escrow and title companies, including reviewing title reports, coordinating with escrow officers, and resolving title conditions prior to closing
• Working knowledge of lending practices, closing procedures, and industry-standard funding processes
• Prior experience in escrow, title, or a title company environment is strongly preferred

Accessibility:

At Archwest, we will make reasonable accommodations to enable individuals with disabilities to perform essential functions. Please just let us know by contacting us at

Overview:

Our client, is a U.S. Fortune 1,000 company and a major process services provider to government health and human services agencies in the United States seeks a Bilingual Customer Service representative.

*** Candidate must be authorized to work in USA without requiring sponsorship ***

**************************************************************************

*** Location: Rancho Cordova, CA 95670

*** Duration: 3+ months

Important:

• Schedule: Monday–Friday, 9:00 AM–6:00 PM PST
• Work Arrangement: Initial training onsite; remote work permitted after training completion

Job Overview:

The Bilingual CSR will support customers by handling inbound and outbound calls, assisting with enrollment-related transactions, and providing accurate information regarding program services, policies, and procedures. This role requires strong communication skills, adaptability, and the ability to perform effectively in a fast-paced, production-driven environment.

Job Functions:

• Respond to inbound 800-line calls and complete outbound support calls.
• Answer customer questions clearly and professionally, escalating or referring callers to supervisors, county representatives, or state agencies when needed.
• Assist beneficiaries with enrollment transaction requests, as applicable.
• Maintain current knowledge of client programs, policies, procedures, and desk guidelines.
• Ensure adherence to contract compliance provisions relevant to the role.
• Follow all position-specific policies and procedures while meeting quality and production expectations.

Required Qualifications:

• High school diploma, GED, or equivalent certification.
• At least 1 year of experience in customer service, call center, or a related field.
• Bilingual fluency in English and one of the following languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, or Armenian.
• Strong computer literacy and ability to quickly learn new software programs.
• Ability to follow procedures and meet established quality and productivity standards.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Ability to work both independently and collaboratively as part of a team.

Preferred Requirement:

• Experience in a health or human services environment.
• Prior public-facing call center experience.

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I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Sam Banga

Lead Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

We are seeking a highly creative Packaging Designer to add to our clients talented design team!

This job will allow you to showcase your conceptual, design, production and branding skills, as you will be working directly with the creative team to develop and create product packaging for a myriad of fun international clients! You will be responsible for designing the labels and packaging for the brand and products by ensuring they meet all company standards. If this job sounds like the perfect match for your skill set and experience, then we can’t wait to see your resume & portfolio!

Requirements:

- Strong in Adobe Creative Suite

- 4+ years of Packaging Design with international item experience

- Strong design/production experience

-Fluency in French a PLUS

Please send your updated resume and samples of your package design to:

For more information about Arrowmac and all of our jobs, please visit