Information Technology Jobs in Coppell

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Southern Glazer’s offers a competitive compensation package with a salary of $44000 / year plus incentives and auto allowance/reimbursement. This salary range is an average range for this position. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.

The Sales Consultant represents Southern Glazer’s in the market as a member of the Southern Glazer’s family. This individual is passionate, innovative, and self-motivated with a business-oriented and customer-focused mindset. The Sales Consultant’s primary responsibilities are to visit the customer, have the right consultative sales conversations, and increase sales revenue. Face-to-face consultative selling built on trusting relationships drives maximum value to our customer and supplier partners as well as to the SGWS organization.

• Build positive, credible, lasting customer relationships based on trust
• Discover and identify customer business growth needs
• Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
• Analyze data and insights to increase sales, grow customer business, and better achieve objectives
• Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
• Prioritize sales activities to achieve objectives based on each customer business growth plan
• Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
• Maintain deep knowledge of SGWS products and correctly present and position them in each account
• Propose selling solutions to each customer and win the sale using consultative selling skills
• Achieve internal SGWS and supplier objectives as prioritized by management
• Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
• Adapt the selling approach based on each customer’s buying styles and individual business needs
• Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
• Document and maintain account- and customer-specific information in CRM (Proof)
• Participate in sales meetings, on-site training, and supplier events as required
• Perform other duties as assigned

• 21 years or older
• Able to analyze and understand data and information
• Able to leverage SGWS technology to perform duties and responsibilities
• Able to build and structure customer presentations and product proposals
• Proficient in using mobile devices (e.g., iPad®, smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner
• Able to consistently achieve results, even under tough circumstances
• Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management
• Able to communicate effectively through various methods and express self clearly and concisely while appropriately tailoring the message to the audience
• Able to be nimble in ambiguity; be open to change; embrace innovative ideas
• Team player; works collaboratively with others
• Able to work in a fast-paced, results-driven environment
• Must possess a reliable vehicle, a valid driver’s license, and the ability to obtain and maintain auto liability insurance on their vehicle in compliance with SGWS company requirements.
• High School Diploma or GED required
• Able to travel as needed
• Must be at least 21 years of age

•  Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• Physical demands with activity or condition for a considerable amount of time include driving throughout the day with segments up to 2 hours
• May require lifting/lowering, pushing, carrying, or pulling up to 48lbs

This position is deemed a safety-sensitive position.  As such, any person who is given a conditional offer of employment will be required to pass a drug test.

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Southern Glazer’s offers a competitive compensation package with a salary of $44000 / year plus incentives and auto allowance/reimbursement. This salary range is an average range for this position. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.

The Sales Consultant represents Southern Glazer’s in the market as a member of the Southern Glazer’s family. This individual is passionate, innovative, and self-motivated with a business-oriented and customer-focused mindset. The Sales Consultant’s primary responsibilities are to visit the customer, have the right consultative sales conversations, and increase sales revenue. Face-to-face consultative selling built on trusting relationships drives maximum value to our customer and supplier partners as well as to the SGWS organization. 

• Build positive, credible, lasting customer relationships based on trust
• Discover and identify customer business growth needs
• Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
• Analyze data and insights to increase sales, grow customer business, and better achieve objectives
• Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
• Prioritize sales activities to achieve objectives based on each customer business growth plan
• Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
• Maintain deep knowledge of SGWS products and correctly present and position them in each account
• Propose selling solutions to each customer and win the sale using consultative selling skills

• Achieve internal SGWS and supplier objectives as prioritized by management
• Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
• Achieve internal SGWS and supplier objectives as prioritized by management
• Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
• Adapt the selling approach based on each customer’s buying styles and individual business needs
• Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
• Document and maintain account- and customer-specific information in CRM (Proof)
• Participate in sales meetings, on-site training, and supplier events as required
• Perform other duties as assigned

• 21 years or older
• Able to analyze and understand data and information
• Able to leverage SGWS technology to perform duties and responsibilities
• Able to build and structure customer presentations and product proposals
• Proficient in using mobile devices (e.g., iPad®, smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner
• Able to consistently achieve results, even under tough circumstances
• Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management
• Able to communicate effectively through various methods and express self clearly and concisely while appropriately tailoring the message to the audience
• Able to be nimble in ambiguity; be open to change; embrace innovative ideas
• Must possess a reliable vehicle, a valid driver’s license, and the ability to obtain and maintain auto liability insurance on their vehicle in compliance with SGWS company requirements.
• High School Diploma or GED required
• Able to travel as needed

• Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• Physical demands with activity or condition for a considerable amount of time include driving throughout the day with segments up to 2 hours
• May require lifting/lowering, pushing, carrying, or pulling up to 48lbs

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at

We are seeking a highly skilled Senior Splunk Enterprise Security Engineer to join our dynamic Security Engineering & Architecture team in Irving, TX. This is an exciting opportunity to lead the deployment, optimization, and administration of our Splunk Enterprise Security (ES) platform within a cloud-based environment. The ideal candidate will have extensive hands-on experience with Splunk ES, cloud security platforms, and a deep understanding of SIEM operations at an enterprise scale. This role offers a chance to work in a complex, high-volume environment and make a significant impact on the organization’s security infrastructure.

Job Title: Senior Splunk Security Engineer

Job Location: Irving, TX 75063

Job Duration: 12 Months with possible extension

Comments: The candidate must have hands-on Splunk expertise, with a minimum of 5+ years specific to Splunk Enterprise Security.

Additional Skills: Splunk Enterprise Security Administrator, Splunk Cloud Administrator.

Job Description:

We are seeking a Senior Splunk Enterprise Security Engineer to join our Security Engineering & Architecture team in Irving, TX. In this high-impact individual contributor role, you will own the deployment, optimization, and day-to-day administration of our Splunk Enterprise Security (ES) platform across a cloud-based environment supporting one of the largest retail operations in the country.

You will be the go-to subject matter expert for Splunk ES, partnering with SOC analysts, threat intelligence teams, compliance stakeholders, and IT leadership to ensure our security monitoring platform delivers maximum visibility, reliability, and value. This is a hands-on, technically deep role for someone who thrives in complex, high-volume environments and takes pride in building resilient security infrastructure.

Responsibilities:

• Lead the end-to-end administration of Splunk Enterprise Security across a cloud-hosted (AWS/Azure/GCP) deployment, including architecture decisions, capacity planning, performance tuning, and version upgrades.
• Design, implement, and maintain ES frameworks including notable event configurations, risk-based alerting, asset and identity correlation, and threat intelligence integrations.
• Develop and optimize correlation searches, dashboards, and investigation workflows to reduce alert fatigue and accelerate analyst response times.
• Drive data source onboarding and ensure CIM (Common Information Model) compliance for new and existing log sources across the enterprise.
• Partner with compliance teams to ensure Splunk ES configurations directly support PCI DSS, SOX, and NIST CSF audit and reporting requirements.
• Establish and maintain health monitoring for the Splunk environment, including search performance, indexing throughput, forwarder connectivity, and license utilization.
• Create and maintain operational documentation, runbooks, and knowledge base articles for Splunk ES administration and troubleshooting.
• Serve as the escalation point for complex Splunk issues and participate in incident response efforts during critical security events as needed.
• Evaluate and recommend new Splunk apps, add-ons, and integrations that strengthen the organization’s security posture.
• Collaborate with Security Architecture peers to align Splunk ES capabilities with the broader security tooling ecosystem and long-term technology roadmap.

Required Skills:

• 5+ years of hands-on experience with Splunk platform administration, with significant depth in Splunk Enterprise Security.
• Active Splunk certifications required: Splunk Enterprise Certified Admin and/or Splunk ES Certified Admin.
• Proven experience managing Splunk deployments in cloud environments (AWS, Azure, or GCP).
• Deep understanding of security monitoring, log management, SIEM operations, and event correlation at enterprise scale.
• Working knowledge of PCI DSS, SOX, and NIST CSF compliance frameworks and how they translate into SIEM use cases and reporting requirements.
• Strong SPL (Search Processing Language) proficiency, including complex statistical commands, lookups, macros, and data models.
• Experience with Splunk infrastructure components: indexers, search heads, heavy/universal forwarders, deployment servers, and cluster management.
• Excellent communication skills with the ability to translate complex technical concepts for non-technical stakeholders.

Desired Skills:

• Experience in large-scale retail or similarly complex, high-transaction-volume environments.
• Familiarity with Splunk SOAR (formerly Phantom) and security automation/orchestration workflows.
• Background in detection engineering, threat hunting, or SOC operations.
• Additional certifications such as CISSP, GIAC (GCIA, GCIH), or cloud security credentials (AWS Security Specialty, AZ-500).
• Experience with Infrastructure as Code (Terraform, Ansible) for Splunk deployment management.
• Scripting proficiency in Python, Bash, or PowerShell for automation and custom integrations.

***Only W2 candidates accepted***

About the Company

For these specific roles, we are looking for engineers familiar with Cyber Threat Intelligence/Threat Hunting tools and procedures. Secondary skills in other areas listed below are highly desirable. We want team members who will take ownership of issues and drive them to resolution, not simply perform tasks as assigned. You will work with and act as a subject matter expert (SME) on at least one specialization within the Cyber Defense Operations domain. You will participate in investigations into security incidents and violations, and will thus be responsible for sensitive information relevant to employees, contractors, vendors, etc. of the company. As such, you will be expected to have the ability to pass a detailed background investigation, and maintain impeccable standards of confidentiality, morality, and ethics. You must have a passion for learning new technologies, not simply working with what you already know. You will be provided with the tools to produce your own career success, but are expected to have the ability to pass a detailed background investigation.

About the Role

Key player on a team responsible for all aspects of Cyber Defense within the company. Will be a SME in at least one area listed below and are expected to have full professional knowledge of security concepts and company objectives to resolve a wide range of issues in effective and sometimes creative ways, in all of the following domains.

Responsibilities

• Incident response (to include triage, playbooks, investigation, write-ups, escalations)
• Forensic analysis
• Malware analysis
• Protocol analysis
• Endpoint protection
• Data loss prevention
• Email security
• Cyber threat intelligence
• Threat research and creation of compensating controls
• Assist in developing and maintaining cyber security policies, standards, processes and workflows.
• Provide suggestions to team lead/manager in creating your professional development and training plan.
• Prioritize taskings and projects assigned based on importance to accomplishment of business objectives.
• Occasionally assist junior teammates with maintaining proper prioritization.
• Solve diverse and complex issues where analysis of situations and data requires in-depth evaluation of identifiable factors.
• Provide escalation support and technical guidance to teammates in areas where you are a SME.
• Work on projects assigned to you, in effort to advance partnership opportunities between Cyber Defense Operations (CDO) team and other business areas.
• Work with senior engineers to define cyber security requirements for current and future state end-to-end architectures and platforms to advance security controls and the security posture of the business.
• Assist senior engineers in collaborating with development and engineering teams to prioritize security risks, provide mitigation or remediation recommendations, and implement compensating controls.
• Perform risk quantification and third-party risk management reviews as required.
• Perform cyber security platform testing, and work with other teams to ensure vulnerability remediation and operating system hardening to reduce attack surface.
• Assist in performing proof-of-concept testing for cyber defense solutions under consideration for purchase and implementation.
• Work with senior engineers in identifying cyber security products and technologies that can enhance the company’s mission by providing appropriate protection for all data in our environment, or sent or received to/from various public or private clouds, or the Internet at large.
• Consistently demonstrate the company Leadership Principles for Cyber Defense Operations team.

Qualifications

• Bachelor’s degree in related field
• 5 years of related experience with Bachelor’s, 3 years with Master’s

Required Skills

• Experience with at least one major SOAR and one major SIEM product
• Familiarity with operation of other security devices (firewall, proxy server, VPN, IPS, etc.)
• Advanced knowledge of TCP/IP protocols
• At least one entry-level vendor-neutral certification in the Information Security arena or equivalent experience

Preferred Skills

• Master’s or equivalent experience
• At least one non-entry-level vendor-neutral certification in the Information Security arena (CISSP, CISM, GISP, etc.) or equivalent experience

Border Patrol Agent (BPA)
- Experienced (GL-9 GS-11) NEW RECRUITMENT AND RETENTION INCENTIVES! Check out these higher-salaried federal law enforcement opportunities with the U.S.

Customs and Border Protection.

Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience.

This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization.

Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S.

Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.

Relocation may be required.

The U.S.

Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move.

U.S.

Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11 $63,148
- $120,145 per year Locality Pay: Varies by duty location.

Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.

A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.

This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.

The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.

Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.

Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.

Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.

Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.

Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.

Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.

Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.

Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.

Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S.

Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.

Border Patrol work requires the ability to speak and read Spanish, as well as English.

Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S.

Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)

NEW RECRUITMENT AND RETENTION INCENTIVES!

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience. This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization. Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.

>DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11 $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Position Overview

We are seeking a dedicated and detail-oriented Safeguarding Youth Analyst to join our organization. The ideal candidate will play a crucial role serving as the primary system expert and support resource for the organization’s Risk Management Information System (RMIS), ensuring its effective use, seamless integration, and continuous improvement. The Safeguarding Youth Analyst involves providing advanced user training, data integrity validation, and reporting to ensure effective risk management practices. This role requires a strong analytical mindset, an understanding of the complexities surrounding youth safeguarding, and a passion for creating safe environments for young people.

The administrator collaborates with IT, risk management, and other stakeholders to enhance system functionality, coordinate upgrades, and drive process improvements. Through data analysis and reporting, the position supports strategic risk decision-making, trend analysis and contributes to the overall safety and success of the business. The Safeguarding Youth Analyst reports to the Director, Environmental Health and Safety.

Responsibilities

• Provides advanced support to internal users of the RMIS application. Troubleshoots issues related to data entry, system functionality, and application performance.
• Develops and delivers training materials and sessions to new users, ensuring they are well-versed in using the system effectively. Provide ongoing training as needed.
• Works closely with the IT team, Riskonnect, and Risk Management to configure and customize the RMIS to meet the organization’s specific needs, including creating custom workflows, notification rules and reports.
• Monitors data entered in the RMIS system, ensuring accuracy, completeness, and consistency. Perform periodic audits and reviews of data to maintain high-quality standards.
• Manages user roles and permissions within the RMIS application, ensuring appropriate access controls are in place.
• Generates and analyzes data to support risk management decisions. Based on data trends, provides data-driven insights and actionable recommendations, helping the organization minimize risk and improve operational practices.
• Prepares regular risk management reports for senior management, highlighting trends, areas of opportunity, and suggesting corrective actions based on KPI metrics.
• Coordinates with the IT team and RMIS vendors to manage system upgrades, patches, and updates. Tests new features and functionalities before deployment.
• Provides analytical support to the Chief Safeguarding Officer to inform operational and governance committees.
• Serves as the liaison between risk management, IT, and other departments, ensuring that RMIS solutions meet business needs. Communicate updates, enhancements, and troubleshooting outcomes effectively.
• Maintains detailed documentation of RMIS procedures, user guides, and troubleshooting steps. Ensures all changes and updates are properly documented for future reference.
• Stays up to date with RMIS best practices and industry trends. Provides recommendations for system improvements and process optimizations.
• Performs other job-related duties as assigned.

Competencies

• Knowledge of: Risk Management Information Systems (RMIS), specifically Riskonnect or similar platforms; risk management principles, processes, and best practices; business intelligence and analytics platforms such as Tableau or similar platforms, data integrity standards, validation techniques, and audit processes; system security, user access controls, and role-based permissions; software system configuration, customization, and integration methods; data analytics, reporting tools, and key performance indicators (KPIs) for risk management; IT project management, system updates, and software implementation processes; safeguarding policies and procedures, particularly as they relate to youth protection.
• Skill in: Troubleshooting and problem-solving related to RMIS applications, business intelligence and analytics platforms, and data management; training and supporting end-users effectively through clear communication and instructional materials; generating, analyzing, and interpreting data to provide actionable insights; written and verbal communication for interacting with stakeholders at all levels; attention to detail and high data quality standards; managing multiple priorities, meeting deadlines, and adapting to changing requirements; system testing, upgrade coordination, and software optimization.
• Ability to: Independently manage and optimize RMIS functionalities to support risk management initiatives; collaborate effectively with IT, risk management, and other departments to enhance system integration; analyze complex data sets and translate findings into meaningful recommendations; maintain confidentiality and handle sensitive information with discretion; stay current with industry trends, emerging technologies, and best practices in risk management; document processes, create user guides, and ensure consistency in system usage; contribute to a culture of continuous improvement, proactively identifying system and process enhancements.

Education

Minimum bachelor’s degree in a quantitative field – Business Analytics, Information Systems, or other.

Qualifications

• Three (3) years of experience working with RMIS platforms (such as Riskonnect), with at least 1 year in a super user or administrator role.
• Prior experience in risk management or insurance is a plus.
• Must pass a criminal history background check.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.

Preference

• Experience with data analytics for safety or risk management, business insights that turn into actionable recommendations and exposure to reporting tools like Cognos, Tableau or PowerBI.