Information Technology Jobs in Clark Nevada Remote

Vice Chancellor for Academic and Student Affairs

Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:
Draft applications are saved automatically and can be accessed through your candidate home account.
Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you need assistance or have questions regarding the application process, please contact our Human Resources department at (775) 784-4901.

Job Description

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Vice Chancellor for Academic and Student Affairs. This is a renewable, full-time, non-tenured, administrative position and reports to the Chancellor. The position may be primarily located in either Reno or Las Vegas, Nevada.

The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 105,000 students and 15,000 employees.

The Vice Chancellor for Academic and Student Affairs serves as the chief academic and student affairs executive for NSHE, responsible for setting strategic direction, driving systemwide policy, and ensuring accountable implementation of initiatives that advance academic quality, student success, and research competitiveness.

As a key member of the Chancellor's Cabinet, the Vice Chancellor exercises enterprise-level leadership and decision-making authority, advising the Chancellor and Board of Regents on high-impact academic, student, and research policy issues. The role is accountable not only for policy development, but for translating strategy into execution across all NSHE institutions, ensuring consistency, compliance, and measurable outcomes.

This position leads the design and implementation of systemwide initiatives spanning academic programs, transfer and articulation, student services, financial aid, and research administration. The Vice Chancellor actively identifies emerging risks and opportunities, develops actionable solutions, and drives coordinated responses across multiple institutions and stakeholders.

The Vice Chancellor also ensures NSHE remains responsive to national trends and evolving higher education demands by integrating data-driven insights into strategic planning and policy decisions.

With direct oversight of Student Affairs, Sponsored Programs and EPSCoR, and Institutional Research, the Vice Chancellor holds full accountability for performance, outcomes, and alignment within these areas-ensuring effective operations, cross-functional integration, and continuous system improvement.

SALARY GRADE: *This position offers a competitive compensation package commensurate with the candidate's education, experience, and certification/training. In addition to base salary, employees enjoy a comprehensive benefits package that includes:
Comprehensive Health Insurance: includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included.
Outstanding Retirement Plan: professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan.
Paid Leave: generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave.
Education Benefit: employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria.
Additional Perks: Employee assistance programs and professional development opportunities.

*Pursuant NSHE Policy: "Initial placement must fall between the minimum salary and Q2/median/mid-range on the applicable salary schedule." To view the salary range for this position, please visit: Salary Schedules and select NSHE Executive, Grade 2.

APPROXIMATE STARTING DATE: May 1, 2026

MINIMUM QUALIFICATIONS: Requires a Master's or Professional Degree and 7 years of comparable managerial experience or a Doctorate and 5 years of comparable managerial experience.

KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application:
Knowledge of higher education policy, governance, and administration, including the operations of both community colleges and four-year institutions.
Knowledge of academic program development, review, and approval processes within a multi-institution higher education system.
Knowledge of student affairs policies and practices, including financial aid, residency determinations, and student success initiatives.
Knowledge of research administration, sponsored programs, and federal and state research funding structures, including programs such as EPSCoR.
Knowledge of institutional research, higher education data systems, and the use of data analytics to support policy development, accountability, and strategic planning.
Knowledge of the role and responsibilities of a policy-making governing board and the staff functions required to support an elected governing board.
Knowledge of the Nevada System of Higher Education (NSHE), including the structure, authority, and policies of the Board of Regents.
Knowledge of Nevada state government, including the legislative process and state laws and regulations pertaining to higher education.
Knowledge and experience in drafting policies, procedures, and guidelines within a complex organizational or governmental environment.
Knowledge of statewide and national trends affecting higher education, including workforce development, access and attainment, and research competitiveness.
Skill in providing executive leadership and strategic direction within a complex, multi-institution organization.
Skill in supervising professional staff and directing multiple functional areas to ensure alignment with organizational priorities and accountability for outcomes.
Skill in policy analysis and development, including evaluating complex issues and formulating effective systemwide policy recommendations.
Skill in analyzing complex data, research findings, and policy information to inform strategic decision-making.
Skill in synthesizing and communicating complex information, research findings, and policy implications to diverse audiences, including governing boards, policymakers, and the public.
Skill in building consensus among diverse stakeholders with differing institutional perspectives and priorities.
Skill in setting priorities and managing multiple high-level initiatives simultaneously while meeting critical deadlines.
Skill in preparing and delivering presentations and policy briefings to executive leadership, legislative committees, and governing boards.
Skill in fostering collaboration among institutions, state agencies, and external partners.
Skill in identifying emerging policy, operational, or strategic issues and developing effective solutions to address complex challenges in a multi-institution higher education environment.
Ability to exercise sound independent judgment and discretion in addressing complex policy and administrative issues.
Ability to provide leadership and strategic oversight for multiple programs and functional areas.
Ability to communicate effectively in both written and oral forms with executive leadership, policymakers, institutional leaders, and the public.
Ability to present complex policy and technical information clearly and effectively in public settings.
Ability to analyze large volumes of complex information and identify key issues, trends, and implications for decision-making.
Ability to translate complex research, policy, and data analysis into actionable recommendations.
Ability to build and maintain collaborative working relationships with institutional leaders, faculty, staff, state officials, and external stakeholders.
Ability to facilitate discussion and build consensus among diverse constituencies across the higher education system.
Ability to manage competing priorities and operate effectively in high-visibility and high-stakes environments.
Ability to ensure accuracy, integrity, and appropriate use of institutional data and information used for policy and decision-making.
Ability to anticipate emerging issues, analyze potential impacts, and develop proactive strategies to resolve problems and advance systemwide priorities.

RESPONSIBILITIES: The duties of this position will include, but not be limited to:
Provide executive and strategic leadership, supervision, and administrative oversight of key functional areas within the NSHE System Office, including Student Affairs, Sponsored Programs and EPSCoR, and Institutional Research. This responsibility includes setting and advancing systemwide strategic priorities; supervising and mentoring department leadership and staff; ensuring operational effectiveness, accountability, and compliance with Board policies; and proactively identifying and addressing systemwide challenges, risks, gaps, and opportunities. Coordinate and lead cross-functional and cross-institutional initiatives, exercising sound judgment and decision-making authority to align efforts with system goals and priorities. Foster a culture of collaboration, innovation, and continuous improvement across NSHE institutions, while effectively communicating, influencing, and advising executive leadership and stakeholders. Promote and model data-informed and evidence-based decision-making to advance student success, research growth, and institutional effectiveness, and lead the development and implementation of strategic solutions to complex systemwide issues.
Serve as a strategic advisor and executive liaison to the Academic, Research and Student Affairs (ARSA) Committee and other Board of Regents committees. Lead the development of meeting agendas in collaboration with the committee chair, ensuring alignment with system priorities and emerging issues. Coordinate institutional presentations and compile high-quality, analytically grounded briefing materials that clearly communicate key issues, risks, and opportunities. Proactively anticipate Board needs, respond to Regent inquiries with clarity and authority, and provide thoughtful recommendations to inform decision-making and policy direction at the system level.
Chair the Academic Affairs Council (AAC), providing strategic leadership and direction for systemwide academic planning and policy development. Oversee the academic program and organizational unit approval process, ensuring alignment with long-term system goals, workforce needs, and institutional missions. Lead and facilitate collaborative, solution-oriented discussions among institutional representatives to identify challenges, gaps, and opportunities, and to build consensus on complex issues such as funding models, academic innovation, and program alignment. Provide policy analysis, strategic insight, and actionable recommendations, and guide the implementation of agreed-upon changes to strengthen academic quality and effectiveness across the system.
Chair the Student Affairs Council, providing executive leadership and strategic direction for systemwide student affairs policies and initiatives. Lead the development, evaluation, and refinement of policies related to student services, including residency determinations and financial aid coordination. Identify systemic barriers and opportunities impacting student access, success, and equity, and work collaboratively with institutional leaders to develop and implement innovative, student-centered solutions. Ensure clear communication, stakeholder engagement, and alignment of policies with broader system goals and priorities.
Chair the Research Affairs Council, leading strategic planning and policy development to advance research across NSHE. Establish and communicate systemwide research priorities, goals, and performance expectations, and identify opportunities to enhance research productivity, collaboration, and external funding. Facilitate cross-institutional partnerships, address barriers to research growth, and provide data-informed recommendations to strengthen competitiveness. Guide the implementation of initiatives, including those associated with EPSCoR, ensuring alignment with state and national research priorities.
Provide executive oversight and strategic leadership for the NSHE Sponsored Programs and EPSCoR Office. Direct systemwide efforts to enhance research development, grant competitiveness, and external partnership engagement with state and federal agencies. Identify gaps and opportunities in research infrastructure and support services, and lead collaborative strategies to strengthen capacity and outcomes. Ensure alignment of sponsored program activities with system priorities and effectively advocate for resources and initiatives that advance NSHE's research mission.
Ensure executive-level oversight and quality assurance of data reporting and analytics across the Academic and Student Affairs division. Lead efforts to leverage data as a strategic asset, ensuring accuracy, consistency, and clarity in dashboards, reports, and analyses. Translate complex data into actionable insights and recommendations that inform executive leadership, institutional strategy, and Board decision-making. Proactively identify trends, gaps, and emerging issues, and guide the development of data-informed strategies to improve system performance, accountability, and outcomes.
Provide strategic leadership and systemwide coordination related to the State's higher education attainment goals. Support and influence policy development aligned with statewide objectives, and monitor, assess, and communicate progress toward established targets. Identify disparities, gaps, and opportunities for improvement, and lead the development and implementation of collaborative, system-level strategies to increase educational attainment. Engage stakeholders across institutions and external partners to align efforts and drive measurable impact.
Provide executive oversight and strategic guidance for NSHE's participation in SARA and membership in NC-SARA. Ensure compliance with applicable standards while identifying opportunities to enhance interstate educational access and program delivery. Serve as a key decision-maker and advisor on matters related to state authorization, distance education, and regulatory alignment. Communicate effectively with institutional leaders and external stakeholders and lead continuous improvement efforts to strengthen NSHE's position in the national higher education landscape.

TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at . For assistance with NSHE's on-line applicant portal, contact Sherry Olson at (775) 784-4901.

INTERNAL APPLICANTS: Current employees within the Nevada System of Higher Education MUST use the "Find Jobs" process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box

APPLICATION DEADLINE: Applications may be submitted until the position is filled. The review of materials will begin immediately, however, for full consideration applications should be submitted by April 1, 2026.

For more information about the Nevada System of Higher Education, please visit our website at The Nevada System of Higher Education hires only United States citizens and aliens lawfully authorized to work in the U.S.

NSHE is an equal opportunity and affirmative action employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, sexual orientation, family medical history or genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. Women, applicants who are members of underrepresented groups and communities of color, individuals with disabilities, and veterans are encouraged to apply.

Exempt
Yes

Full-Time Equivalent
100.0%

Required Attachment(s)

Required Attachment(s): Application materials must include a current resume, detailed cover letter, and names, addresses, and telephone numbers of four professional references willing to be contacted.

Posting Close Date

Note to Applicant

A background check will be conducted on the candidate(s) selected for hire.

References will be contacted at the appropriate phase of the recruitment process.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

All document(s) must be received on or before the closing date of the job announcements. Schedules are subject to change based on organizational needs.

HR will attempt to verify academic credentials upon receipt of hiring documents.

To apply, visit ©2025 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-086f987cb6ae5e4ca581a85103ab25bd JobiqoTJN. Keywords: Assistant Chancellor, Location: Las Vegas, NV - 89102

Link Technologies ( ), a Las Vegas-based IT consulting firm, is currently seeking an Integrations Architect to join our team.

QUALIFICATIONS: Minimum two (2) years of experience in development relating to criminal justice integrations with Clark County IJIS (CC-IJIS).

Minimum eight (8) years of experience in each of the following: o IJIS Data Integration Development o Court/Law Enforcement Application or Database Support o MS SQL (MySQL / PL/SQL / Stored Procedures) IT Project management experience in a criminal justice environment PREFERRED SKILLS: Development of integrations with Tyler Odyssey CMS or Equivant CourtView CMS.

Data Exchange work utilizing the GJXDM standard.

Proficient command of written and spoken English; demonstrate fluency in both oral and written communications.

DUTIES, SCOPE OF WORK, AND/OR MILESTONES: This position will function as the architect in a modernization project to move the existing CC-IJIS environment from BizTalk into Microsoft Azure.

In addition to expertise in existing CC-IJIS BizTalk tools, extensive knowledge of the existing CC-IJIS environment is necessary to ensure migration and reproduction of all functionalities.

Specifically, this position will assist in designing a new CC-IJIS environment in the Azure Government Cloud replacing all existing functionalities, assist in migrating data exchange from BizTalk into the Azure environment, develop monitoring tools for data exchange, and train county staff to appropriately support the developed solution.

MILESTONE DELIVERABLES: Direct/assist in designing/redesigning an existing, secure-access web application to include additional user functionality per project requirements.

Plan and develop test data for validation with each release.

Create and deliver appropriate technical documentation to project needs throughout development process.

Work with partner agencies to identify and design new integration workflows.

Work with functional and technical staff to gather documentation related to current system architecture and application requirements by July 1, 2026.

Contribute to the efficiency and effectiveness of the project by actively participating as a member of the team in daily, weekly, and monthly meetings.

Deliver assigned project on schedule.

If project is in jeopardy of not meeting deadline, inform development team within 24 hours of determination.

Current delivery date: July 1, 2027.

Communicate development roadblocks to development team within 24 hours of determination.

DAILY/WEEKLY EXPECTATIONS: Design/develop workflows meeting the needs of determined project requirements.

Deliver weekly project progress for supervisor review by Thursday of each work week.

Analyze and correct technical issues as found, providing weekly status updates.

Evaluate and recommend alternative application workflow solutions.

Maintain and communicate status of work performed bi-weekly at minimum.

Link Technologies is an equal opportunity employer.

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

Job Title: Video Surveillance Operator I

Location: Las Vegas, NV 89118

Duration: 6 months | Potential of Conversion to a full time position

Day Shift - (Onsite, 5235 Ponderosa Way, Las Vegas, NV 89118)

Pay Rate: $16.37/hr

Schedules (5x8, 30?min unpaid lunch):

1 opening; Saturday-Wednesday | 7:00 AM - 3:30 PM

Occasional overtime - not mandatory, but must be flexible for up to 20 minutes over shift if stuck on an active call.

Night Shift - (Onsite, 5235 Ponderosa Way, Las Vegas, NV 89118)

Base Rate: $16.37/hr

Night Differential: +10% (Total: $18.01/hr)

Schedules (5x8, 30?min unpaid lunch):

2 openings: Thursday-Monday | 10:30 PM - 7:00 AM

2 openings: Tuesday-Saturday | 10:30 PM - 7:00 AM

Note:

Interview Process (Streamlined - 2 Steps)

20 - minute phone interview and 1 - hour onsite interview + shadow session (30/30)

**Kindly ensure that candidate's preferred shift is clearly mentioned at the top of the resume. Resumes that do not include this information may be subjected to screening rejection.

Role Overview

The Surveillance Operator is a desk-based, onsite security monitoring role responsible for reviewing live video feeds, identifying potential threats, and taking immediate action such as issuing real-time audio warnings or contacting law enforcement/property representatives.

Operators monitor multiple sites nationwide using proprietary Blue Eye software and work in a fast-paced, multi-screen environment.

This role is not related to casino surveillance and is not located on the Las Vegas Strip.

Key Responsibilities

• 
  
• Monitor multiple live video surveillance feeds to identify suspicious or unsafe activity
  
• Deliver real-time audio warnings to individuals onsite when appropriate
  
• Escalate incidents to police departments, first responders, or site contacts as needed
  
• Write clear, accurate, and detailed incident notes and documentation
  
• Manage several computer screens, tabs, and applications simultaneously
  
• Maintain strong attendance, punctuality, and consistent focus throughout the shift
  
• Escalate technical issues to IT; no troubleshooting knowledge required
  

Required Qualifications

• 
  
• Ability to speak, read, and write English clearly
  
• Comfortable speaking with law enforcement and property managers
  
• Proficient computer skills, including navigating multiple monitors and tabs
  
• Minimum typing speed of 40 WPM
  
• Ability to sit and focus for long periods
  
• Strong attention to detail in a high-volume, fast-paced environment
  
• All new hires must cover weekends.
  

Preferred Backgrounds (Nice-to-Haves)

• 
  
• Video gaming experience (fast reaction speed, multi-screen familiarity)
  
• Call center or dispatch-style experience
  
• Previous loss prevention or surveillance experience
  
• Experience in fast-paced desk environments
  

Not preferred:

• 
  
• Security guards accustomed to physical patrols
  
• Candidates expecting flexible schedules or remote work
  

Work Environment

• 
  
• Fast-paced operations center
  
• Heavy computer and multi-monitor use
  
• Safe, climate-controlled office setting
  
• Structured, non-flexible schedules - employees must work the shift hired for
  
• Communication currently via Microsoft platforms; transitioning to Google Meet/Google Mail.
  

About Us

Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Beauty and Technology Demo Stores across the country.

Our Customer Service team forms a direct link between the business and Beauty and Technology owners. The team are technology experts, trained to give specialist advice and guidance to solve real problems for people. Working to daily targets, they resolve technical queries, provide product information, deliver excellent customer service and upsell.

About The Role

This is a full-time position located onsite at our service center (7485 Dean Martin Dr Suite 110, Las Vegas, NV 89139).

The hours for this role are Monday - Friday from 9 am to 5:30 pm.

Responsible for the proper diagnosis, troubleshooting and repair of Dyson customer products to include vacuums, fans, air purifiers, hair-dryers and other products.

Properly manage parts usage and inventory as required and/or directed.

Communicate information on other Dyson products to promote cross-selling opportunities and services to existing customers to drive revenue and achieve conversion rates.

Input customer sales information into Dyson POS system in order to process orders efficiently.

Submit daily/weekly reports of products and customers serviced; complete other reporting as necessary.

Ensure all process activity is communicated and Dyson service levels are understood and exercised.

Assist Service Team in escalated repair instances.

About You

6+ months in a customer service and/or sales related position.

High level ability to troubleshoot product faults and provide proper resolution. Basic electrical and mechanical knowledge preferred.

Strong written, verbal and interpersonal communication skills; strong presentation skills required.

Experience using Microsoft Office, including Word, Outlook, and Excel required; SharePoint experience a plus.

Ability to lift and move up to 50 lbs.

High School Diploma or equivalent required.

Must be at least 18 years of age.

Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter.

Financial benefits:

401K with up to a 4% match

Company paid Life Insurance and AD&D

Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits:

Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time

Pre-tax Commuter Benefits (applicable areas only)

Generous Child Care Leave Program

Wellness Program

Employee Assistance Program

Generous Dyson Product Discounts

Health benefits:

Multi-Level Healthcare Coverage Options

Vision & Dental Coverage

Company paid Short-Term and Long-Term Disability

Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Job Title: Senior Technical Business Analyst – Digital Products (Contract)
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities

• Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
• Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
• Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
• Provide sprint summaries and milestone updates to business and technical stakeholders
• Coordinate with business users to manage testing, feedback cycles, and feature rollouts

Scrum Master Responsibilities

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Remove blockers and support the team to maintain delivery momentum
• Monitor team velocity, sprint health, and workflow improvements
• Promote Agile best practices and foster a collaborative team environment
• Support the Product Owner with sprint goals and stakeholder alignment

Qualifications

• 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
• Strong experience with enterprise websites and digital marketing platforms
• Hands-on expertise with Adobe Experience Manager (AEM) is required
• Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
• Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
• Strong understanding of Agile/Scrum methodologies
• Experience using Azure DevOps or similar backlog management tools
• Ability to write clear user stories and define acceptance criteria
• Excellent communication and stakeholder collaboration skills
• Agile certification (CSM, PSM, etc.) preferred

About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)

Remote working/work at home options are available for this role.

Title: Systems Analyst VI – IT Technical Support Transition & Knowledge Transfer Manager Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates This position will function as the IT Technical Support Transition and Knowledge Transfer Manager to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas.

This role will help define, schedule, control, and adjust all IT transition tasks of the project.

This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.

Title: Programmer Analyst VI Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates The Programmer Analyst 6 position will act in a Developer and Analyst role to provide maintenance and support for a variety of services applications Position Qualifications: · 5+ years of .NET CORE 3.1 or higher (6.0 preferred) and C# experience · 5+ years of experience developing with REST web service interfaces or Web APIs · 5+ years of experience with SQL including writing and maintaining complex Select/Insert/Update statements · 5+ years of experience with Agile / SCRUM processes and working in Sprint Development teams · 5+ years of experience working with GIT code repository software · 5+ years of experience developing unit and regression tests · 3+ years of experience with developing code to allow users to upload documents from a website · 3+ years of experience with HTML5, CSS3, JavaScript, and jQuery · 5+ years of experience developing secure websites using industry best practices (such as preventing cross site scripting or SQL injection attacks and coding logging into software functionality) preferred · 3+ years of experience working with Azure DevOps / TFS using boards and code repository preferred · Familiarity with SendGrid preferred · Familiarity with Web Content Accessibility Guidelines (WCAG) preferred · Familiarity with identity provider (IdP) integration using OpenID Connect (OIDC) or SAML preferred · Experience working with Azure DevOps, Jira, or equivalent for SDLC management preferred · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.

As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.

We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.

As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.

At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.

Location: Atlanta (Hybrid)/US (remote)

What You’ll Do

As our Sales Representative, you’ll be on the front lines driving our growth:

• Prospect, pitch, and close deals for our AI technology solution such as our chatbot
• Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
• Represent Commercient at meetings, demos, and events across the US
• Gather insights from the market to help shape our product and sales strategy
• Hit and exceed sales targets while growing your career in a fast-moving company
• Travel to several conferences per year in the US

Who You Are

• Sales hunter with a passion for building relationships and closing deals
• Energetic, ambitious, and motivated by results
• AI enthusiast who likes to learn about AI and stays current with the trends
• Comfortable meeting clients and thriving in a dynamic, less-structured environment
• Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
• 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
• Familiarity with Salesforce, HubSpot, or ERP ecosystems
• Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
• Consultative, high-EQ selling style with technical curiosity
• Comfortable engaging at C-level and VP-level
• Self-starter with strong pipeline discipline and storytelling ability
• Excited about shaping a next-generation AI sales motion
• Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
• Comfortable working independently in a remote team environment
• Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.

Not for you if: you dislike rejection or ambitious goals.

Why Join Us?

• Be a key player in our expansion — your impact is direct and visible
• Work closely with founders and an international team
• Learn and grow in a tech-driven, fast-moving environment
• We have an engaging, collaborative culture focused on succeeding together

Compensation & Perks

• Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
• Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
• Comprehensive Benefits Package
• 401k program with generous company match
• PTO
• Hybrid role based in Atlanta, GA with fully remote option for US-based candidates

About Commercient

Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.

Why Work With Us

• Work remotely with a diverse, supportive, and fun global team
• Be part of an innovative company that embraces cutting-edge technology
• Enjoy learning and development opportunities to grow your career
• Flexible work-life balance and an environment where ideas thrive

Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.

Remote working/work at home options are available for this role.