Information Technology Jobs in Chevy Chase, MD
960 positions found — Page 2
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. These roles lead and manage VoIP, VoSIP, and legacy voice infrastructure. Support includes endpoint provisioning, IVR programming, and ACD reporting using NetPlus.
Who We're Looking For:
- VoIP Engineers, Telecom Leads, ACD Analysts
- Incumbents encouraged to apply
Clearance: TS/SCI
Certifications: Security+, Avaya/Nortel, NetPlus familiarity
Experience: 10+ years
This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. This role group covers real-time network monitoring, troubleshooting, and automation in a high-stakes classified environment. We're seeking agile professionals who can respond rapidly and lead technically across DoD network and telecom environments.
Who We're Looking For:
- Senior Network Engineers, NetOps Leads, Voice Engineers, Network Admins
- Incumbents encouraged to apply
Clearance: TS/SCI
Certifications: CISSP, CASP, CCIE, RCDD
Experience: 8 to 25 years; Cisco, Avaya/Nortel, Splunk, Ansible, ServiceNow
This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
Staff UI/UX Designer - Essex Management
US Remote
Please remember to include a link to your online portfolio on your resume and if the site is password protected, how to access it so we can review.
This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.
Emmes Group: Building a better future for us all.
Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Primary Purpose
This role works as part of the Essex Modern Technology & Engineering (MT&E) team and will be focused on owning and driving the Human Centered Design (HCD) capability at the company. This is a senior Staff-level role with operational and strategic deliverables across client-facing projects and internal company initiatives. The role will be responsible for developing user interfaces, design system(s), and providing design strategy/leadership to support life science research in the public and/or private industry. This role will work on client project deliverables as well as in-house Essex deliverables to grow the overall Essex Human-Centered Design (HCD) capability. The role provides strong career growth opportunities in an innovative technology environment working with premier research organizations.
Responsibilities
- Own and drive the Human Centered Design (HCD) capability at
- Lead the development of design solutions that solve complex and challenging UI/UX problems.
- Meet with engineering team leads, and business and product owners to kick-off the design process at project inception.
- Design clean, accessible, and modern UIs that adhere to the unified principles of a
design system. - Develop documentation, including design process working practices, design system guides, and knowledge presentations.
- Provide UI/UX design leadership and advocacy across multiple concurrent projects-both customer-facing and internal. Establish and guide the overall design vision, user-experience strategy, and brand direction for each initiative.
- Work in a collaborative cross-functional team environment to deliver UI mocks and wireframes tied to features across all tiers in a CI/CD Agile environment.
- Leverage any combination of UX research techniques (e.g., card sorting, story maps) to achieve the desired design deliverable goals.
- Collaborate with cross-functional teams, when necessary, to complete cross-project initiatives (e.g., accessibility compliance, design system updates).
- Mentor members of the design team to provide career path guidance.
- Interview UI/UX design candidate(s) and provide evaluation/recommendation to the
hiring manager. - Take ownership of the design interview and evaluation process. Define and improve the process based on industry conventions and evolving trends.
- Own and drive in-house design projects that are used to improve the company's Human Centered Design (HCD) capabilities.
- Contribute to the company's business development activity (e.g., providing design and branding content, and reviewing proposal responses.
- Conduct Voluntary Product Accessibility Template (VPAT) reviews across multiple projects and BD initiatives.
- Work effectively with teams outside of engineering across the Essex organization on key company and/or UI/UX branding initiatives.
Qualifications
- A deep understanding of design techniques and principles involved in the production of conceptual prototypes and wireframes.
- Subject matter expertise in accessibility, accessibility tools, VPAT reviews, application interaction design, and design systems and frameworks (Bootstrap, Foundation, USWDS).
- Experience providing design and accessibility deliverables on multiple projects
running concurrently. - Comprehensive experience using Adobe Creative Suite (Photoshop, Illustrator, XD)
- Excellent understanding of and experience with design collaboration tools such as Figma.
- Excellent communication (oral and written) and collaboration skills.
- Strong analytical skills with the ability to communicate concepts and recommendations confidently to a variety of audiences.
- Thorough, methodical, and exhibits meticulous attention to detail.
- Working knowledge of the following technologies and software: LucidChart, HTML, and
CSS (SCSS). - 10+ years of UI/UX design experience.
- Possession of a Bachelor or Graduate degree in Design or Human-Computer Interaction.
- A portfolio of professional UI/UX web design work.
Though not mandatory but bonus points for:
- Possession of at least one of the following UI/UX certifications: UXC (Nielsen Norman Group UX Certification OR CUA (Human Factors International Certified Usability Analyst)
- Experience working with USWDS (United States Web Design System).
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
- Flexible Approved Time Off
- Tuition Reimbursement
- 401k Retirement Plan
- Work From Home Anywhere in the US
- Maternal/Paternal Leave
- Casual Dress Code & Work Environment
CONNECT WITH US!
Follow us on Twitter - @EmmesCRO
Find us on LinkedIn - Emmes
The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#LI-Remote
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience.
This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.
Responsibilities Include:
- Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs.
- Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment.
- Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages).
- Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications.
- Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer.
- Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
- Foster a culture of accountability, collaboration, and continuous improvement within the program team.
- Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month).
- Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation.
- Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly.
- Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs.
- Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure.
- Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base.
- Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required.
- Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability.
- Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction.
- Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions.
- Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics.
- Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks).
- Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime.
- Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization.
- Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization.
- Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance.
- Act as the primary functional liaison between the business users, technical engineering teams, and governance stakeholders.
Required Skills, Qualifications and Experience:
- Education/Experience: BA/BS in a technical or managerial discipline.
- Citizenship and Clearance:
- US Citizenship is required.
- Must have and maintain a current DoD Secret clearance.
- Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment).
- Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development.
- Experience working in or supporting DoD environments preferred.
- Proficiency in designing and maintaining SharePoint lists, libraries, permissions, workflows, and site templates.
Preferred Qualifications:
- ITIL Foundation or equivalent process management certification desirable.
- IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
Compensation: $110,000 - $130,000
This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
About Clarus Group:
Clarus Group is a leading provider of IT services and solutions, delivering cutting-edge technology to drive business success. Our mission is to empower clients with innovative solutions tailored to their unique needs. We pride ourselves on fostering a collaborative and growth-oriented work environment.
**Must be able to obtain and maintain a Secret security clearance in accordance with federal contract requirements. Must be legally authorized to work in the United States.**
Position Summary:
Seeking an on-site Business Functional Analyst with strong communication and technical skills to support new and existing deployments of our Task Management Tool (TMT). This role requires the analyst to be on client site daily with no options for remote work. In this position, you will navigate a complex work environment to collaborate with business users, project sponsors, senior leadership and supporting teams to provide the necessary support to deliver, update, and expand the functionality of our Microsoft Dynamics / Power Apps TMT tool.
You may be the primary contact at the customer site working with senior leadership, business users and technical staff. You will be supported both on-site and remotely by experienced Accenture Federal Services specialists in technology, application development and project management.
Key Responsibilities:
- Be on site 100% of the time
- Manage the expectations of the customer with regard to solution functionality and deployment process
- Perform Process Improvement work and create Power Automate flows
- Serve as business analyst advising the customer on best practices for configuring Dynamics, Power Apps, and TMT
- Coach customers on change management initiatives supporting the deployment and support of the solution
- Conduct classroom training and desk-side support for users and customer technical support staff
- Update formal solution training and configuration materials for the customer
- Support technical staff during solution installation with user and organization account creation, solution configuration, and troubleshooting as needed
- Conduct functional testing of solutions and lead customer adoption process
- Provide application troubleshooting and support for the client's help desk functions
- Provide administrative support for related tasking processes
- Review and provide management reports and metrics through Power BI on statuses of tasking behaviors
- Develop back up support role tom maintain business operations when necessary
- Provide reports and presentations for leadership briefings
Technical Skills:
- Microsoft Power Apps
- Instructor-Led Training (ILT)
- Microsoft Power Automate
- Microsoft Power Business Intelligence (BI)
Work Environment & Physical Requirements:
This role is primarily performed in an office setting. The position requires frequent sitting, standing, and walking. Employees must be able to communicate effectively via phone, email, and in-person meetings. Reasonable accommodations will be provided for qualified individuals with disabilities.
Clarus Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of age, race, color, gender, national origin, sexual orientation, religion, disability, protected veteran status and other protected classifications. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. If you require reasonable accommodation in the application process, call Human Resources at 913-599-5255.
AI Innovation Architect
Location: Hybrid; Ashburn, VA; Springfield, VA; Washington, D.C.
Clearance: U.S. Citizen; Must have an active Top-Secret Clearance or DHS Public Trust Clearance.
InDev is seeking a senior strategic and technical AI Architect responsible for designing, building, and deploying artificial intelligence solutions that support mission outcomes across the homeland security market. In this role you will bridge advanced AI capabilities - including machine learning, natural language processing, and data engineering - with operational requirements, ensuring solutions are secure, scalable, and aligned with the homeland security mission.
YOUR FUTURE DUTIES AND RESPONSIBILITIES
- Define overall system architecture, selecting and governing Artificial Intelligence / Machine Learning (AI/ML) and platform technologies, and ensuring solutions are scalable, secure, and production-ready
- Lead end-to-end technical design, development, and implementation of an agentic AI system to orchestrate user queries across enterprise data sources
- Partner closely with development, DevOps and data engineering teams to translate project requirements into an extensible AI architecture
- Create and promote AI strategies that align with business objectives
- Develop and coordinate POCs to test new technologies
- Evaluate and select appropriate AI tools, frameworks, and platforms (i.e., AWS, Azure, Google) to drive innovation
QUALIFICATIONS
- U.S. Citizen; Active Top-Secret Clearance or DHS Public Trust Clearance
- 8+ years of experience delivering AI solutions across federal agencies
- Bachelor’s degree in Computer Science, Engineering, or Data Science
- Deep understanding of machine learning (ML), deep learning, Natural Language Processing (NLP), and neural networks
- Experience with cloud platforms (AWS, Google Cloud, Azure) and container orchestration tools like Kubernetes and Docker
- Ability to identify high-impact AI use cases and translate them into technical requirements
- Experience designing, building, and deploying advanced AI systems including Generative AI, AI Agents, LLMs, Reinforcement Learning, and computer vision models
- Ability to apply cloud and engineering expertise across AWS, GCP, Kubernetes, Docker, Terraform, Helm, Linux, and AI services, such as SageMaker, Vertex AI, Bedrock, or Gemini
- Experience with Python, agent frameworks, data engineering, APIs/microservices, vector databases, SQL engines, distributed systems, cloud services, RAG
- Experience developing and maintaining AI/ML roadmaps, performing Analysis of Alternatives, and making defensible technical tradeoff decisions
- Experience leading multidisciplinary teams, including data scientists, engineers, and business stakeholders
- Excellent written and oral communication skills
- Ability to tailor and present information across multiple stakeholders
NICE TO HAVES
- Experience integrating AI solutions with SaaS/PaaS platforms (e.g., ServiceNow, Salesforce, etc.)
- Experience implementing virtual agents within SaaS/PaaS platforms (e.g., ServiceNow Virtual Agent, Salesforce Agentforce, etc.)
- Experience with Google Gemini
ABOUT US
At InDev, we’re not just a company; we’re a trailblazing force transforming the way data shapes the future. As a dynamic player in the federal government sector, we’re on a mission to empower agencies with cutting-edge data solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us.
WHY INDEV
- Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
- Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
- Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
- Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
- Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
- Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.
If you’re ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let’s shape the future together.
Jr. ServiceNow Developer w/ Active Top Secret or DHS Clearance
Location: Hybrid in Ashburn, VA (must be onsite 2-3 days per week)
InDev is seeking a Jr. ServiceNow Developer to design, build, and enhance ServiceNow applications and integrations that support homeland security mission outcomes. You’ll work hands-on across ITSM and adjacent modules, develop high-quality scripts and flows, integrate with enterprise systems, and collaborate within an Agile team to deliver secure solutions aligned with DHS standards and FedRAMP requirements. This role will provide hands-on development for the government ServiceNow platform. This role also will ensure ServiceNow supports enterprise service delivery, governance, and modernization objectives, while aligning with the Technology Reference Model (TRM) and DHS enterprise IT standards. This position requires an active Top Secret clearance and/or active DHS clearance. Salary will be based on number of years of experience.
YOUR FUTURE DUTIES AND RESPONSIBILITIES
Development & Configuration
- Develop and configure ServiceNow modules (ITSM, ITOM, HR, GRC, etc.) to meet mission requirements.
- Build workflows, dashboards, catalog items, and integrations with enterprise systems.
- Implement automation and performance improvements across ServiceNow capabilities.
- Write clean, maintainable JavaScript using the Glide API (Business Rules, Script Includes, Client Scripts, Scheduled Jobs).
Integrations & Automation
- Implement integrations using REST/SOAP, MID Server, IntegrationHub, and scripted transforms.
- Automate workflows with Flow Designer and platform APIs; optimize performance and data quality.
Quality & Delivery
- Participate in grooming and refinement; estimate and deliver within Scrum sprints.
- Use ATF and unit tests; perform code reviews; manage update sets and basic CI/CD (e.g., Git branching, peer review, promotion workflows).
- Troubleshoot incidents/problems, perform defect resolution, and execute performance tuning.
Security, Compliance & Standards
- Follow platform secure coding practices; support FedRAMP, FISMA, and Section 508 considerations.
- Adhere to platform standards, naming conventions, and release governance; contribute to technical documentation and SOPs.
Stakeholder Collaboration
- Translate user stories into technical solutions; demo features in sprint reviews.
- Partner with BA/PM/architects to ensure traceability from requirements to delivered functionality.
- Collaborate with stakeholders, business analysts, and architects to translate requirements into ServiceNow solutions to include feature definition and creation and management of Jira epics and user stories.
QUALIFICATIONS
- Must hold an active Top Secret clearance and/or active DHS clearance.
- A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business or other related discipline or a minimum of three (3) years relevant specialized experience.
- 3+ years of ServiceNow development experience
- CAD (Certified Application Developer - ServiceNow) certification required.
- Hands-on experience with JavaScript.
- Proven ability to design, configure, and implement complex ServiceNow modules, workflows, and business rules.
- Proven experience delivering projects using Agile methodologies.
- Hands-on experience with out-of-the-box ServiceNow features, such as workflows, scoped applications, and business roles.
- Proficient in cloud-based enterprise application platforms for IT services, operations, and business management.
- Strong communication skills to interact with technical teams and government stakeholders.
NICE TO HAVES
- Experience with DHS or CBP programs.
- Knowledge of enterprise governance, TRM processes, and AI/automation initiatives.
- Familiarity with Section 508, FISMA, and FedRAMP requirements.
Clearance: Must hold an active Top Secret clearance or DHS clearance.
WHY INDEV
- Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
- Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
- Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
- Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
- Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
- Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.
If you’re ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let’s shape the future together.
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As a Solution Manager for Referrals and Community Care, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.
In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Qualifications
- 5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
- Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
- Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
- Experience supporting solution experts and solution advisors in translating functional requirements.
- Ability to collaborate on ticket management activities.
- Experience supporting user acceptance testing and functional testing activities.
- Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
- Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
- Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
- Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
- Direct experience with Electronic Health Record (EHR) systems.
- Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
- Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
- Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
- Prior experience working within a large, complex public sector or enterprise environment.
Education:
Bachelor’s Degree
Preferred Qualifications
- Experience with Cerner Millennium, specifically Referrals and Community Care.
- Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
- Familiarity with public sector or large enterprise processes, terminology, and culture.
- Experience supporting enterprise rollout initiatives and continuous improvement processes.
- Experience coordinating with training, change management, and interface teams.
$117,000 - $127,000 a year
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As a Solution Manager for Registration, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.
In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.
Here is what you need:
Bonus if you have:
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Qualifications
5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
Experience supporting solution experts and solution advisors in translating functional requirements.
Ability to collaborate on ticket management activities.
Experience supporting user acceptance testing and functional testing activities.
Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
Direct experience with Electronic Health Record (EHR) systems.
Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
Prior experience working within a large, complex public sector or enterprise environment.
Education:
Bachelor’s Degree
Preferred Qualifications
Experience with Cerner Millennium, especially Registration.
Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
Familiarity with public sector or large enterprise processes, terminology, and culture.
Experience supporting enterprise rollout initiatives and continuous improvement processes.
Experience coordinating with training, change management, and interface teams.
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As the Senior Solution Advisor for Perioperative Services, you will be a critical subject matter expert and trusted advisor, bridging the gap between the client’s surgical and anesthesia departments and the capabilities of the Oracle Health (Cerner) Millennium EHR. You will guide stakeholders through complex workflow transformations, driving the successful design and adoption of the SurgiNet and Anesthesia Management solutions. Your primary objective is to ensure these solutions improve patient safety, optimize resource utilization (ORs, staff, equipment), and ensure accurate charge capture in the highly complex perioperative environment.
To excel in this senior position, you must have a strong background in perioperative informatics, OR nursing/technology, or clinical applications consulting. You will lead the design of the entire surgical journey, from case scheduling to PACU, and be the go-to expert for the intricate processes of preference card management and supply/implant documentation. You will also oversee the integration of the Anesthesia Information Management System (AIMS) with physiological monitors and anesthesia machines. Your role will involve close collaboration with key stakeholders—including surgeons, anesthesiologists, OR nurses, schedulers, sterile processing directors, and supply chain leaders—to ensure the perioperative suite is safe, efficient, and financially sound.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Key Responsibilities:
Client & Stakeholder Engagement:
Serve as the primary consultant for perioperative leadership on all aspects of the Oracle Health SurgiNet and Anesthesia solutions.
Provide expert support and knowledge transfer on perioperative best practices, including governance for preference cards, block scheduling, and charge capture.
Work directly with client counterparts to facilitate design workshops, review deliverables, and drive consensus on perioperative workflow and build changes.
Solution Design & Workflow Analysis:
Lead the analysis and design of the end-to-end perioperative workflow, including case scheduling, pre-admission testing (PAT), intraoperative nursing and anesthesia documentation, and PACU.
Oversee the design and maintenance strategy for foundational elements like surgical preference cards, resource scheduling (rooms/equipment), and integration with supply chain/inventory management.
Define requirements for the Anesthesia Information Management System (AIMS), including its integration with bedside monitors via CareAware for real-time data flow.
Implementation & Solution Management:
Act as a lead or driver for testing events, including developing and documenting scripts in an Application Lifecycle Management (ALM) tool to validate complex surgical and anesthesia workflows.
Provide expert support for cutover planning, go-live execution, and post-go-live sustainment, including ticket management for perioperative issues.
Assist in the review of training manuals and job aids to ensure they accurately reflect the configured workflows and system design.
Required Qualifications:
Experience: A minimum of 5-7 years of combined experience in perioperative informatics, surgical services leadership, or as an OR nurse/technologist with significant "super user" or implementation experience.
Oracle Health/Cerner Expertise: Direct, hands-on experience with the Oracle Health (Cerner) Millennium platform. Specific expertise in SurgiNet, Anesthesia Management, Preference Card Management, and CareAware is required.
Domain Expertise: Demonstrated expertise in perioperative workflows, sterile processing, preference card management, surgical billing/charging, and resource management.
Communication: Excellent verbal and written communication skills, with the ability to effectively engage with both technical teams and senior clinical/surgical leadership.
Education: Bachelor’s degree in a related field. A clinical background and license (e.g., RN, CST) is strongly preferred.
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.