Information Technology Jobs in Charlotte
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Description
What We're Looking For:
We're looking for driven Spring graduates who are excited to kick-start their careers in SaaS sales with Meltwater starting June 1.
As a Sales Consultant, your pivotal role lies in securing new business within our small to medium market segment. You will develop a deep understanding of Meltwater's value proposition and navigate through all phases of the sales cycle.
At Meltwater, it's not just about your position-it's an invitation to explore personal and professional growth opportunities. Immerse yourself in an environment that fosters skill development, encourages mentorship, and champions inclusive leadership. Collaborate closely with experienced professionals and inspirational leaders who are dedicated to supporting you every step of the way.
Join our community, and you'll find a culture that celebrates your uniqueness and empowers you to unlock your full potential. Let's embark on this collective journey and redefine how we approach driving new business at Meltwater!
What You'll Do:
Embrace the role of a 360 seller within the dynamic SMB landscape, proactively identifying and targeting potential new Meltwater customers
Meet or exceed quarterly sales quotas by effectively identifying and targeting potential new Meltwater customers.
Utilize thorough discovery processes to qualify leads and prioritize efforts towards high-value opportunities.
Consistently deliver engaging demonstrations and persuasive sales presentations, to captivate audiences and convert leads into customers.
Proactively manage contract negotiations to secure agreements that meet both customer requirements and company objectives.
Collaborate closely with internal teams such as Customer Success and Sales Operations to guarantee a seamless process for our clients.
Regularly assess progress towards quarterly goals and adjust strategies as needed to maintain momentum and achieve targets.
A Bachelor's degree or upcoming graduation is preferred, enabling you to apply your academic foundation in a professional setting
Interest in building a career in B2B and SaaS sales; prior sales, internship, or customer-facing experience is a plus but not required
Strong communication skills with the ability to clearly articulate value propositions and engage prospective customers
Results-driven mindset with motivation to meet and exceed performance goals
Proactive approach to outreach, prospecting, and lead generation
Strong organizational skills, with the ability to manage multiple priorities and navigate the customer buying process
Coachable attitude with a willingness to learn, receive feedback, and continuously improve
Collaborative mindset and ability to work effectively with cross-functional teams
Excellent written and verbal communication skills in English
Willingness to embrace our hybrid work schedule, requiring in-office presence 3 days per week
Ability to legally work in the country of hire is required for this position
What We Offer:
Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Base Salary of $41,000 -$54,000 USD per year + monthly commissions subject to the terms of the applicable commission plan.
Total compensation range for this position: $67,500 - $90,000 USD per year. Earnings are dependent on individual sales performance.
When you'll start: June 1st, 2026
Our Story:
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
This role is being created as an addition to the team to support a new project within the Large Power Transformer manufacturing facility in Charlotte. The position is critical for performing the hands-on assembly phase of transformer production, directly contributing to the successful execution of the project's manufacturing goals. To meet these objectives, the role is structured around two key areas: the precise mechanical assembly of transformer core components and the strict adherence to safety and quality protocols. This focus ensures that all units are built to exact engineering specifications while maintaining a safe and compliant work environment. Given the focus on hands-on assembly and quality assurance, the ideal candidate will possess strong mechanical aptitude and experience interpreting technical drawings. A commitment to safety, a growth mindset, and a willingness to participate in specialized cross-training are essential for success in this role.
How you'll make an impact
70% Transformer Core Assembly- Perform the assembly of transformer cores by stacking laminations according to engineering drawings and work instructions.
- Install and secure the lower yoke and columns, ensuring proper alignment and fit.
- Precisely place oil channels, insulation, and other specified materials within the core structure as per design specifications.
- Operate overhead cranes, forklifts, and other material handling equipment to safely move and position heavy transformer components.
30% Safety, Quality, and Process Adherence- Adhere strictly to all company safety policies, procedures, and quality assurance standards during assembly tasks.
- Read and interpret engineering drawings, schematics, and manufacturing procedures to ensure accurate and compliant assembly.
- Participate in specialized training programs for Large Power Transformer manufacturing and engage in cross-training for new processes.
- Maintain a clean, organized work area and report any equipment malfunctions or process deviations to the team supervisor.
What you Bring
- High School Diploma or GED required; prior experience in heavy industrial manufacturing, fabrication, or assembly preferred.
- Strong ability to operate overhead cranes and forklifts; blueprint?reading experience highly desirable.
- Technical skills include engineering drawings, mechanical assembly, electrical transformers, and material?handling equipment operation.
- Experience working with electrical equipment and applying quality control standards.
- Knowledge of electrical safety and continuous improvement processes.
- Behavioral strengths include accountability, troubleshooting/problem?solving, and analytical skills.
About the Team
At Charlotte Power Transformers, you'll be part of a team that is passionate about making a difference in the energy sector. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development. Be a part of our mission to deliver superior transformer solutions to the world.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 96,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards
- Career growth and development opportunities
- Supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- 4 01K savings plan with company match
- Family building benefits
Jobs & Careers: Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. Click here to read more .
Nationwide premium relocation is available to qualified candidates. (Terms and conditions apply)
A Snapshot of Your Day
As a CNC Vertical Boring Machine (VBM) Operator, you will be responsible for the precise manufacturing of components using CNC VBM machinery, ensuring adherence to safe and efficient production processes. You will operate and monitor the VBM equipment, ensuring that all products are produced to the highest quality standards and within specified timelines. Your role will involve a commitment to continuous improvement initiatives, including Six Sigma, 5S, and Lean Manufacturing principles.
Working with minimal supervision, you will manage your own workflow, including setting up machines, selecting appropriate tools, and making necessary adjustments to maintain optimal performance.
How You'll Make an Impact
- Set up and operate all large VBMs and perform various machining operations on a variety of parts and components
- Sets up and operates one or more of the following:
- CNC VBM with various control software
- Operate machine using various tables and fixtures
- Interpret technical drawings and GD&T; verify dimensions using precision instruments (micrometers, bore gauges, dial indicators).
- process inspections and record measurements to maintain tolerance and surface finish requirements.
- guarding and PPE requirements (29 CFR 1910.212) to prevent exposure to hazards.
- Safely handle large components using overhead cranes and forklifts per company certification standards.
- Complete production and quality documentation accurately.
What You Bring
- A minimum of 3 years of experience operating boring CNC machines with Siemens and/or FANUC controls is required.
- HS Diploma or GED required
- Applicants must be able to obtain and maintain Fork Truck and Critical Lift (B+) level crane licenses.
- Ability to remain in a stationary position at the machine console and move/position to set up tooling and inspect parts throughout the shift, reasonable accommodations available.
- Ability to manually lift up to 50 lbs for short durations, with or without reasonable accommodation.
- Ability to work with either written, oral, or graphic instructions.
- Proven ability to use precision gages and set tooling to high accuracies, preferably on large diameters.
- Ability to obtain an ACT WorkKeys National Career Readiness Certificate (Silver Level or higher) as part of the pre-hire assessment. Siemens Energy will assist in scheduling the test upon shortlisting.
- Successful applicants must be able to pass standard hearing, vision, and pulmonary function tests or any other as required to perform the duties.
- Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: Rewards
- Relocation Assistance Provided (Terms & Conditions applied)
- Competitive Pay
- Plant Bonus Eligible
- Career Growth, Training and Development Opportunities
- Supportive Work Culture
- Company Paid Health and Wellness Benefits
- Company Sponsored Volunteering Opportunities
- Paid Time Off and Paid Holidays
- 401k Savings Plan with Company Match
- Family Building Benefits
- Parental Leave
Jobs & Careers: barcode
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. Click here to read more .
This is a 4 days x10 hours Night position. The primary purpose of this position is to be skilled in the use of manual GTAW welding of superalloys including Inconel and Hastelloy. Thin wall welding and passing a 6G Butt Joint Open Root is a requirement. Experience with fitting and coldworking materials to shape within requirements is a must.
Success is dependent upon flexibility in working urgent priorities and effectively completing daily work assignments day to day.
How You'll Make an Impact
- Perform a wide variety of layout/fitting/ welding required to complete restore service-ran Combustion components to Engineered requirements.
- Cold work and form components to meet tolerance requirements.
- Use hand tools, grinders, burrs etc, to recondition surfaces to specifications
- Interpret detailed drawings/sketches, blueprints, manufactures specifications, etc., and determines necessary tools to perform required machining operations.
- Using material handling devices (Jib & B/C cranes and forklifts), loads/unloads parts from machines and/or assists crane operator.
- Must be able to attain Career Readiness Certificate at a Silver Level.
What You Bring
- Must be able to pass the following welding qualification tests: Inconel GMAW 6G Butt Joint Open Root to the ISO standard.
- Must have high school diploma and have 1-3 years of industrial-welding-assembly experience or formal training.
- Ability to obtain fork truck and crane license. Prefer to have previous experience.
- Ability to use basic shop math and precision measuring equipment.
- Must be able to pass standard hearing, vision, and PFT tests. Career Readiness/Work Keys Certificate - Silver Status required
- Required to lift / move 50lbs of materials
About the Team
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: growth and development opportunities
[Regional Statements]
Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. Click here to read more .
Trinity Consultants is seeking a motivated and detail-oriented Environmental Consulting Intern to support our air quality permitting, modeling, and compliance projects. This internship is designed to give students hands-on experience applying technical and analytical skills to solve real-world environmental challenges for industrial clients. You will work alongside experienced consultants, gaining exposure to regulatory processes, environmental modeling, and client engagement.
Key Responsibilities
Technical Support
- Assist with air dispersion modeling in accordance with project requirements and regulatory guidelines.
- Calculate air emissions, determine applicable control technologies, and document process details to ensure regulatory compliance.
- Research and stay informed on the latest air pollution control technologies and best practices.
Regulatory Assistance
- Prepare permit applications, amendments, standard exemptions, source inventories, and emission fee calculations for submission to state agencies.
- Review existing and proposed environmental regulations and summarize their potential impacts on industrial operations.
Collaboration & Communication
- Support project teams by compiling data, preparing reports, and communicating results internally and externally.
- Assist with training activities for new project engineers as applicable.
- Maintain accurate and timely updates to client information in the internal database.
Qualifications
- Currently pursuing a Bachelor's or Master's degree in Environmental Engineering, Chemical Engineering, Mechanical Engineering, or a related technical field.
- Strong analytical and problem-solving skills.
- Proficiency with Microsoft Office Suite; experience with modeling software is a plus.
- Excellent verbal and written communication skills.
- Interest in environmental regulations, air quality, and sustainability.
Why Join Us?
This internship offers the opportunity to:
- Gain practical experience in environmental consulting.
- Work on meaningful projects that have real regulatory and environmental impact.
- Learn from experienced professionals in the field.
- Build technical, regulatory, and client relationship skills valued in the industry.
About Trinity Consultants
Trinity Consultants is a leader in environmental consulting, specializing in helping organizations navigate complex regulatory environments while achieving operational excellence. Our work spans industries and geographies, providing innovative, compliant, and sustainable solutions.
Send your resume and unofficial transcript to
Your potential has a place here with TTEC's award-winning employment experience.
As a Human Capital Manager working onsite in Malta, NY you'll be a part of bringing humanity to business.
experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Have a passion to bring value and contribution to people management agendas? Looking to make an impact on a company and its employees? You will lead a team of Human Capital Generalists to meet the Human Capital business partner and employee relations of assigned business unit/geography.
You'll report to the Director of Human Capital.
You'll contribute to the success of the business as you play an active part in the HC management team, sharing ideas and potential answers to everyday challenges.
During a Typical Day, You'll Understand all key business initiatives and goals for each supported business unit.
Actively identifies gaps, proposes and implement changes necessary to cover risks Deliver company-driven human capital solutions to challenges affecting the success of the business.
Develop a "Trusted Advisor" relationship with key leaders at multiple levels within each supported business unit.
Act as the ultimate point of contact for all escalated (difficult) HC issues.
Participate as a member of task forces in corporate-wide human capital and other people initiatives requiring a human capital perspective.
Act as the ultimate point of contact for all escalated Human Capital (HC) issues Ensure compliance with TTEC's processes and tools What You Bring to the Role Extensive experience in leading & Human Capital Strong Service Delivery Background, and experience in a Global outsourcing environment Experience in leveraging Shared Services tools including telephony, HRIS (SAP, Workday, Oracle, Success Factors) ATS, employee self-service portal, and/or document management to enhance service delivery.
Ability to implement Operational Excellence methodologies and design tools to innovate and improve processes Can implement and continuously improve and scale processes that are durable and relevant.
Quantitative and qualitative analytical skills.
Expertise in utilizing data to scale and improve services and employee experience.
Strong knowledge of multiple Human Capital disciplines & knowledge of Labor Laws Communicates effectively in all levels of the organization Strong leadership presence and proven track records in driving transformations in the Human Capital function Minimum of 10 years of Talent Acquisition & Human Capital experience.
Minimum of 5 years of management experience in managing dual role of Talent Acquisition & Human Capital in IT / ITES/ Enterprise Services domain Post-Graduate/Masters Degree in Human Resources Management What You Can Expect An annual incentive program Medical, dental, and vision Tax-advantaged healthcare accounts Financial and income protection benefits Paid time off (PTO) and wellness time off Tuition reimbursement and access to thousands of free online courses.
Visit for more information.
The anticipated range is $80,000-90,000.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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Your potential has a place here with TTEC's award-winning employment experience.
As a Customer Service Representative
- Financial Services, working onsite in Charlotte, NC you'll be a part of bringing humanity to business.
experienceTTEC.
You'll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.
Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others navigate through their online banking needs? Whether it's getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll Answer questions about products via phone while providing website navigation support and assisting with the application process Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request Meet established goals for all performance metrics including call quality, productivity, and schedule adherence Participate in projects or process improvements to drive operational excellence What You Bring to the Role 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook) What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage of $19 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.
A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
d24ad0b8-823f-4e68-a892-2986ccdf7392
Your potential has a place here with TTEC.
's award-winning employment experience.
Are you ready to move beyond part-time work in retail, fast food, or customer service? TTEC's award-winning pre-employment experience in Charlotte, NC, offers a pathway to a full-time, professional career as a Licensed Property and Casualty Insurance Agent.
experienceTTEC Before joining, this 7-week program (4 weeks of self study), candidates will complete assessments and other pre-qualifiers to ensure eligibility for this career upgrade.
TTEC pays for your program, training, and licensing fees, so you can focus on building your future.
At the end of the course and passing the state-required licensing exam, you'll be prepared for a stable, high-demand industry with real growth opportunities.
A Typical Day Once you become a Licensed Insurance Agent, you'll: Answer incoming communications from customers Conduct research to resolve customer issues Upsell products or services to existing customers as needed What You Bring to the Role Aptitude, self-discipline, and tenacity to learn and pass the state licensing exam At least 6 months of customer service or sales experience Integrity to follow guidelines on maintaining client privacy Strong customer service orientation High school diploma or equivalent Strong computer navigation skills and experience Willingness to complete assessments and pre-qualifiers for program eligibility What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values FREE licensing course and all state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employer Once you are licensed, base pay of $21.50 per hour and performance-based bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
d24ad0b8-823f-4e68-a892-2986ccdf7392
Your potential has a place here with TTEC's award-winning employment experience.
As a Senior Manager – Sales Service Delivery working onsite in Tempe, Arizona, you'll be a part of bringing humanity to business.
experienceTTEC What You'll be Doing Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? In this role, you'll support and motivate managers to make sure they're on track to meet goals and motivate their teams.
You'll work to find answers, resolve issues, provide feedback and know when to escalate to the next level of support while ensuring quality customer experience on every call.
You're instrumental in creating and maintaining a positive work environment.
You'll report to the Director, Sales Service Delivery.
We're looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You'll Improve the key success metrics associated with goals.
These include: o Revenue Targets o Customer Satisfaction Score o Quality Goals Manage key client stakeholders Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects Bring your time management and organizational skills to help support managers on their multiple, complex, on‐going tasks and projects What You Bring to the Role At least 5 years of experience in pet insurance, property and casualty insurance support and sales, or related roles 3 years or more of call center, customer service industry or sales management experience Bachelor's degree or equivalent Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks You lead by example and collaborate with your team, management, and clients to contribute to the overall success of your client program Understanding, interpreting, and manipulating data for reporting What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit for more information.The anticipated range is $70,000
- $90,000.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Our work connects people and brands every day—and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
LI-Onsite d24ad0b8-823f-4e68-a892-2986ccdf7392
Sign-on bonus available up to $15,00 and Relocation up to $7,500!
- Schedule: 7pm-7am, Night Shift, Full-Time, 36 hours
- Department: Neonatal Intensive Care Unit (NICU) Level 4
- Location: Presbyterian Medical Center – Charlotte, NC
Remarkable Care. Remarkable Careers.
Why become a Registered Nurse at Novant Health?
- Clinical Ladder Program to help you advance your nursing career.
- Recognized by Forbes as one of America’s Best Employers By State for 2022
- One of the nation’s 150 Best Places to Work in Healthcareby Becker’s Hospital Review
- Recognized as Leaders in LGBTQ+ Healthcare Equality by the Human Rights Campaign
- One of the Best Places to Work for Disability Inclusion by Disability:IN and the American Association of People with Disabilities
- One of the Best Places for Diverse & Women Managers to Workby Diversity MBA Magazine
- Top ratings in patient safetyfrom The Leapfrog Group
- Quality and safetyrecognition from CMS
Novant Health is committed to improving the health of its communities, one person at a time. We have a strong focus on innovation and research offering best-in-class technology and clinical care. We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed.
Come join a remarkable team where quality care meets quality service, in every dimension, every time
What We're Looking For:- Education: 4 Year / Bachelors Degree, preferred. Graduate of an accredited school of nursing required. If your RN nursing license has been inactive, retired or lapsed for five years or more and you have not been licensed in another state during the last five years, successful completion of a Board approved refresher course is required prior to reactivating or reinstating your license. In order to be considered for current licensure status, you must apply for reinstatement within one year of completing the refresher course.
- Experience: One year relevant experience, preferred.
- Licensure/Certification: Current RN licensure in appropriate state, required.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
- Our team members are part of an environment that fosters team work, team member engagement and community involvement.
- The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
- All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
