Information Technology Jobs in Cady Virginia
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What to Expect
Information Professional Officer
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Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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Talent Tech Manager
This role reports to the Director, Talent Development, and supports the strategy, design, project management and implementation of enterprise talent management activities. Additionally, the Manager of Talent Technology will manage and optimize the Talent Management System to ensure that functionality supports performance reviews and succession activities. The position partners directly with key stakeholders to implement training programs, leadership development programs, talent reviews and succession planning from implementation to ongoing maintenance. They have a customer service mindset, systems and project management expertise, and an understanding of key talent management principles and approaches.
Key Responsibilities:
- Lead Talent technology systems design, configuration and implementation in collaboration with HR leadership, HRIS, IT and other key stakeholders. This includes:
- Workday Talent Management System
- Systems selected as part of the Company's assessment, development and culture strategies
- Lead Performance Appraisal process system design and project management for the full enterprise, including scheduling key tasks, aggregating performance data and providing data-driven insights to shape organizational development initiatives.
- Consult and provide system and technology guidance for Talent Development and Training initiatives throughout the company
- Partner with the Learning Design and Development Team to resolve complex Learning Management System Issues
- Guide, teach, and train team members to ask the right questions, collect and interpret data, and translate data into recommendations and action which helps to drive root cause analysis and problem solving
- Manage system configuration, settings / modifications, and maintenance according to change management decisions.
- Serves as a support resource for users, providing hands-on direct troubleshooting expertise and guidance.
- Work with HRIS, vendors and IT to design and maintain vendor and internal interfaces and resolve any systems related issues.
- Manage vendor relationships and sourcing process for new technology
- Manage process documentation, audits of systems and identify areas for process improvement relating to the entry and maintenance of HR Data.
- Proactively identify opportunities for system enhancements, manage changes through the full development lifecycle and prepare organizational communications as needed.
- Closely collaborate with HR, business partners, and vendors in examining solution options and in planning and managing multiple systems development, maintenance and enhancement projects.
- Establish an ongoing measurement and continual improvement process to produce, analyze, and report metrics on Talent activities and training completion to the business.
Minimum Requirement:
- Bachelor's degree in business, IT, HR, OD, or similar field.
- Minimum of 6 years' professional experience
Critical Knowledge/Skills
- Workday Talent Management experience required
- Skilled with MS Office
- 6 years of experience in Human Resources and/or Talent Management.
- Vendor relationship and system implementation experience
- Prior experience in managing systems and customer service support to deliver on Talent Management strategies (i.e., talent reviews, succession planning, high potential development, etc.)
- Project management skills / detail orientation
- Communication skills, both verbal and written
- Strong customer service mindset and orientation
Additional Knowledge/Skills
- Strong analytical and problem-solving skills; able to accurately distill complex information and communicate the information in a concise and understandable manner
- Change Management experience
- Experienced at handling sensitive / confidential information and providing measurements of business outcomes
- Workday Learning Management and HRIS system experience preferred
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience.
This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.
Responsibilities Include:
- Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs.
- Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment.
- Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages).
- Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications.
- Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer.
- Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
- Foster a culture of accountability, collaboration, and continuous improvement within the program team.
- Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month).
- Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation.
- Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly.
- Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs.
- Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure.
- Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base.
- Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required.
- Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability.
- Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction.
- Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions.
- Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics.
- Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks).
- Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime.
- Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization.
- Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization.
- Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance.
- Act as the primary functional liaison between the business users, technical engineering teams, and governance stakeholders.
Required Skills, Qualifications and Experience:
- Education/Experience: BA/BS in a technical or managerial discipline.
- Citizenship and Clearance:
- US Citizenship is required.
- Must have and maintain a current DoD Secret clearance.
- Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment).
- Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development.
- Experience working in or supporting DoD environments preferred.
- Proficiency in designing and maintaining SharePoint lists, libraries, permissions, workflows, and site templates.
Preferred Qualifications:
- ITIL Foundation or equivalent process management certification desirable.
- IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
Compensation: $110,000 - $130,000
This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
Overview:
Force Security Solutions a subsidiary of Konica Minolta Business Solutions, provides the highest level of Electronic Security including Intrusion Detection, Access Control and IP Video Surveillance technology.
• Conduct security assessments and audits for clients to identify vulnerabilities, risks, and security needs.
• Develop customized security solutions and recommendations based on assessment findings.
• Collaborate with clients to implement security measures, which may include physical security, electronic surveillance, access control systems, and security policies and procedures.
• Provide expertise and guidance on security best practices and industry standards.
• Conduct security training sessions for clients' staff members as needed.
• Stay updated on the latest trends, technologies, and regulations in the security industry
Responsibilities:
• Strong knowledge of security principles, practices, and technologies
• Excellent analytical and problem-solving skills
• Effective communication and interpersonal skills, with the ability to interact with clients at all levels.
Qualifications:
- Successful completion of a criminal background test, drug test, and clean driving record is required.
- Ability to travel (with own transportation) to client sites within the greater Washington DC area and occasionally beyond.
- Flexibility to work outside of regular business hours as needed.
- Bachelor's degree in a related field (e.g., criminal justice, security management) preferred
- 3+ years of experience in security consulting, risk assessment, or a related field.
- Relevant certifications (e.g., Certified Protection Professional (CPP), Certified Information
- Systems Security Professional (CISSP)) are a plus
#LI-KD1
This technology company in Northern Virginia is seeking an experienced Litigation Paralegal to support its in-house legal team. This is a highly visible role where you’ll work on a broad range of litigation and dispute-related matters, with a strong emphasis on subpoena responses and case management. If you’re a proactive, detail-driven paralegal looking for an in-house opportunity within a stable team environment and the chance to contribute meaningfully to complex matters, this is an excellent opportunity.
Key Responsibilities:
- Provide end-to-end legal support to a team, from investigations through discovery and track deadlines with a fine-toothcomb.
- Oversee requests and incoming correspondence to the legal team, ensuring questions are addressed and follow-up action is taken.
- Maintain case files, legal calendars, and reports to ensure timely and accurate compliance.
- Conduct substantive legal and online research in support of attorneys and ongoing matters, especially related to subpoenas and litigation matters.
- Partner with cross-departmental internal teams.
- Prepare documents for upcoming meetings, update the team on approaching deadlines, follow-through with appropriate documentation, and ensure compliance.
- Communicate with attorneys, clients, paralegals, administrative support staff, and vendors to gather information and data, and to coordinate deliverables.
Why You’ll Love Working Here:
- Engaged and long-tenured leadership; you’ll support in-house senior attorneys who value professionalism, teamwork, and precision.
- Hybrid model with four days in-office, offering strong and work-life balance.
What We’re Looking For:
- Qualified. You hold a bachelor’s degree; candidates with a paralegal certificate will stand out!
- Experienced. You bring at least four years of litigation paralegal experience, ideally including direct subpoena work.
- Thorough. You have excellent research, writing, and communication skills, with exceptional attention to detail.
- Technical. You’re proficient with Microsoft Office, legal software such as LexisNexis, and comfortable learning new tools.
- Team-oriented. You take a hands-on, collaborative approach, with a service mindset and professional demeanor.
- Resilient. You stay composed and adaptable under pressure, keeping projects on track.
Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)
SAME MISSION, NEW DRIVE!
You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?
USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.
U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits:
Salary for newly appointed law enforcement Border Patrol Agents varies from:
Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:
- Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
- Buffalo Sector Stations - Wellesley Island
- Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
- El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
- El Centro Sector Stations - El Centro, Indio, Calexico
- Grand Forks Sector Stations - Pembina
- Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
- Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
- Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
- Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
- San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
- Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
- Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
- Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
- Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities:
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
- Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications:
GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:
- Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
- Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
- Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:
- Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
- Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
- Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
About the Company
Bring your customer focus, analytical mindset, and operational coordination skills to Hermes Abrasives, a cutting-edge subsidiary of WALTER Surface Technologies. Since 1952, WALTER has built a reputation for high quality and innovation in surface treatment technologies and is a global leader in high-performance solutions for the metalworking industry. Our philosophy centers on empowering customers to work smarter and achieve excellence through superior technology, products, performance, safety, and durability—driving increased productivity and profitability.
About the Role
We are seeking a highly organized and customer-focused Customer Support & Internal Sales Representative to support North American Coated Abrasives operations. This hybrid role blends customer service excellence with internal sales, pricing analysis, and operational coordination. This position serves as a primary liaison between customers, Territory Sales Managers, Customer Service, Finance, and global manufacturing partners. Success in this role requires strong attention to detail, commercial awareness, and the ability to manage multiple priorities while protecting margin, ensuring order accuracy, and maintaining service standards. This is a cross-functional role with direct impact on customer satisfaction, pricing integrity, inventory management, and overall account health.
Responsibilities
- Order Management & Fulfillment
- Accurately enter, manage, and monitor customer orders in SAP.
- Coordinate production schedules, inventory levels, and delivery timelines.
- Expedite orders and coordinate air freight/import shipments when required.
- Track lost or damaged shipments and manage return logistics.
- Maintain open order and inventory forecast reports (P2D).
- Proactively communicate order updates, delays, and changes to customers.
- Pricing & Profitability Management
- Approve and analyze pricing requests within established guidelines.
- Evaluate margin impact using cost-of-goods data.
- Generate material numbers to determine cost structures.
- Prepare and maintain Competitive Pricing Reports (CPRs).
- Support special pricing arrangements and volume-based agreements.
- Provide historical cost and margin analysis to Territory Sales Managers.
- Customer & Account Management
- Serve as primary contact for customer and distributor inquiries.
- Oversee new account applications and evaluate credit worthiness.
- Maintain SAP account records and documentation.
- Resolve service issues, complaints, returns, and disputes.
- Provide invoices, delivery notes, and pricing documentation upon request.
- Inventory & Financial Support
- Monitor consignment and ABR inventory accounts.
- Prepare inventory count sheets and reconcile discrepancies.
- Support Accounts Receivable with past-due balances and disputes.
- Upload invoices to customer portals and assist with reconciliation requests.
- Sales & Operational Support
- Support Territory Sales Managers with profitability analysis and reporting.
- Prepare open order and sales activity reports.
- Coordinate international shipments and proforma invoices.
- Assist Customer Service with escalated issue resolution.
Qualifications
- Associate degree in Business, Marketing, or related field
- 2+ years of experience in Customer Service, Sales Support, or Inside Sales
- Proficiency in Microsoft Office (Excel, Word)
- D365 CRM experience
- Strong analytical and communication skills
- Authorized to work in the United States
Required Skills
- Customer Service Excellence: Responsive, solution-oriented, and professional
- Pricing & Margin Analysis: Understands cost drivers and profitability impact
- ERP & CRM Proficiency: Strong working knowledge of SAP and D365
- Supply Chain Coordination: Aligns production, logistics, and customer demand
- Financial Acumen: Cost awareness and margin sensitivity
- Organizational Agility: Manages multiple priorities under deadlines
- Attention to Detail: Ensures accuracy in orders, pricing, and documentation
- Cross-Functional Collaboration: Works effectively across Sales, Finance, and Operations
Preferred Skills
- Bachelor’s degree
- 3–5 years of experience in Sales Operations or Internal Sales
- SAP experience
- Experience in coated abrasives or industrial distribution
- Familiarity with pricing models and margin analysis
Pay range and compensation package
Hybrid office environment with cross-functional collaboration. Hourly / Non-Exempt (FLSA). Department: Internal Sales.
Equal Opportunity Statement
What Success Looks Like (First 12 Months)
- Orders are entered accurately with minimal rework or corrections
- Pricing approvals align with margin targets and company guidelines
- Customers receive proactive communication and timely resolution of issues
- Inventory and consignment accounts remain accurate and reconciled
- Territory Sales Managers receive reliable profitability and sales reporting
- Reduced disputes, improved on-time delivery, and strengthened customer relationships
- Consistent execution that protects both service standards and profitability
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at Henrico Doctors' Hospital, you’ll have all the staffing support, technology and resources you need to deliver safe, high-quality care—so you can focus on what you do best.
Job Summary and QualificationsAs a PACU Registered Nurse, you will play a critical role in the immediate post-operative care of surgical patients. Your responsibilities will include managing airway support, closely monitoring neurological and cardiac status, and responding promptly to any complications or side effects. You will provide initial wound care to the patients’ surgical site and ensure patient stability during recovery. You will collaborate with the surgical and anesthesia team. This role includes on-call availability during select non-business hours which will be discussed in the interview.
Position Details:
- Self/Preferential Scheduling posted four weeks in advance
- Supportive, visible leadership that promotes a collaborative, respectful team culture where nurses are empowered to ask questions, seek help, and provide valuable input
- Staffing Support from Certified Nurse Assistance, Patient Care Techs, Charge Nurses, and an RN float pool internal to HCA Healthcare that is available as a staffing resource as needed
- Rounding with unit leaders, including charge nurses, to ensure your voice is heard on suggestions for patient care
What you will do in this role:
- Deliver high-quality, patient-centered care while managing evidence-based practices and continuous improvement initiatives
- Be an integral member of a dynamic interdisciplinary team – consisting of the provider(s), therapy, and more.
- Consistently apply the nursing process, critical thinking skills, scientific judgment, technical skills and leadership to independently deliver safe nursing care to patients
- Assess patient condition, monitor throughout your shift, and document changes in patient condition along with the care provided thoroughly
- Educate patients and families/caregivers about the patient’s medical condition, treatment and follow-up measures
- Advanced Cardiac Life Spt must be obtained within 30 days of employment start date
- Basic Cardiac Life Support must be obtained within 30 days of employment start date
- PALS Pediatric Adv Life Supt must be obtained within 30 days of employment start date
- (RN) Registered Nurse
- Registered Nurse Diploma
- No Travel Required
- 1 year of PACU experience required
Henrico Doctors' Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location
Established in 1974, Henrico Doctors' Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, women's services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors' Hospitals consists of three community campuses - Henrico, Parham, and Retreat Doctors' Hospitals along with a free-standing emergency center, Hanover Emergency Center. Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors' proudly remains committed to providing patients with the best care possible.
"Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing."
Sammie Mosier, DHA, MA, BSN, NE-BC
Senior Vice President and Chief Nursing Executive, HCA Healthcare
If growth and continued learning is important to you, we encourage you to apply for our Registered Nurse RN PACU PRN opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Come join our team with our Pulse MRI F.A.S.T Track Program. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
Job Summary and Qualifications
Grow your Imaging Career Today! Sign on bonus eligible!
Apply today to participate in HCA Healthcare's Pulse MRI F.A.S.T. Track Program . We are looking for current American Registry of Radiologic Technologist (ARRT), American Registry for Diagnostic Medical Sonography (ARDMS) or Nuclear Medicine Technology Certification Board Technologists (NMTCB) to take the next step in their career through HCA Healthcare's Pulse MRI F.A.S.T. Track Program. This new program is a 14-week intensive online certification program offered through Pulse-Radiology. A significant benefit of this program is that participants work, and are paid for a full-time work week while receiving the necessary hours to gain the clinical experience and didactic training needed to sit for the ARRT MRI registry exam.
Why you should consider participating:
- The program, including tuition and ARRT registry exam fee, is fully covered by HCA Healthcare.
- The training includes self-paced virtual curriculum in addition to hands-on, preceptor-led training.
- The program offers colleagues in imaging technology new opportunities for career growth in the imaging space.
What qualifications you will need:
- Required: ARRT, ARDMS or NMTCB
- Preferred: One year of experience in a Rad Tech role - Exceptions for new grads can be made for those who excelled academically and showcased excellent technical skills during clinicals
Henrico Doctors' Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Established in 1974, Henrico Doctors' Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, women's services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors' Hospitals consists of three community campuses - Henrico, Parham, and Retreat Doctors' Hospitals along with a free-standing emergency center, Hanover Emergency Center. Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors' proudly remains committed to providing patients with the best care possible.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our MRI Training Opportunity opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Do you want to join an organization that invests in you as a(an) Radiology Technologist? At Chippenham Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary and QualificationsGrow your Imaging Career Today! Sign on bonus eligible!
Apply today to participate in HCA Healthcare's Accelerated Rad Tech to CT Training Program. We are looking for Radiology Technologists (rad techs) to take the next step in their career through HCA Healthcare's Accelerated Rad Tech to CT Tech Program. This new program is a 10-week intensive online certification program offered through Houston Community College - Coleman College for Health Sciences. A significant benefit of this program is that participants work, and are paid for, 38.5 hours per week while receiving the necessary Computed Technologist (CT Tech) clinical hours.
Why you should consider participating:
- The program, including tuition, fees and books, is fully covered by HCA Healthcare
- The training includes hands-on, preceptor-led training in addition to one virtual evening class per week.
- The program offers colleagues in radiology technology new opportunities for career growth in the imaging space.
- After completing the program, graduates will receive an Enhanced Skills Certificate
What qualifications you will need:
- Required: Registered Radiographer (ARRT)
- Preferred: One year of experience in a Rad Tech role - Exceptions for new grads can be made for those who excelled academically and showcased excellent technical skills during clinicals
Opportunities for Growth:
We offer accelerated development programs to support colleagues with career advancement into both CT and MRI. These training programs are fully funded by HCA Healthcare, and selected colleagues complete and are paid for clinical hours during regular shifts.
BenefitsChippenham Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Chippenham Hospital has provided quality healthcare services since 1972, giving patient's access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our 460+ bed hospital is one of the region's leading acute care facilities located on the Southside of Richmond. We are the region's first choice for orthopedics, joint care, behavioral health and cardiovascular care. The Joint Commission awarded Chippenham Hospital the Gold Seal of Approval and named us a Top Performer on Key Quality Measures for advanced primary stroke, heart attack, heart failure, pneumonia, perinatal care, hip and knee replacement and surgical care. We are also a Level I Burn Center and Level I Trauma Center.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Radiology Technologist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.