Information Technology Jobs in Ca Remote

The Operations Director will provide strategic and operational leadership for Carbel, a leading warehousing and logistics provider specializing in fashion and apparel brands and part of the global Arvato organization. Arvato is a supply chain and services powerhouse supporting a diverse portfolio of clients across industries, including fashion, technology, and healthcare. These regional roles, one based on the West Coast (Ontario, CA) and another on the East Coast (Miami, FL or Easton, PA), will oversee end-to-end warehouse operations across assigned sites and are responsible for driving performance, scalability, and operational excellence within their respective regions. Bilingual English/Spanish fluency is required to effectively lead site teams and collaborate with regional stakeholders.

YOUR TASKS

• Manage P&Ls in a cost center environment
• Direct activities associated with daily operations and client requirements
• Lead the development and implementation of operating processes
• Lead and direct fulfillment and distribution operations
• Develop, implement, and manage highly customized workflows in a supply chain management environment from receipt of data through value-added services/packaging to outbound
• Hire, train, and evaluate supervisory and management staff.
• Initiate and coordinate large projects (e.g., equipment justification and procurement, facility layout)
• Stay current on information technology affecting functional areas to increase productivity and/or decrease costs

YOUR PROFILE

• Bachelor’s degree or 10+ years of experience in a leadership role in a warehouse environment
• Strong analytical skills with excellent problem identification and resolution abilities
• Excellent verbal and written communication skills and strong interpersonal skills
• Ability to creatively develop solutions to meet operational challenges
• Organizational and planning skills, including prioritization and deadline management
• Ability to work in stressful situations and maintain composure
• Able to interact with all levels of employees, management, and external clients
• Self-starter and goal-oriented
• Experience with budget and business plan development
• Proven ability to develop innovative solutions for increased productivity
• Superior negotiation skills in both internal and external settings
• Masterful organizational, communication, and leadership skills demonstrated by previous professional success
• Strong working knowledge of data analysis and performance metrics using business management software
• Experience in fashion/apparel logistics, 3PL, or similar high-SKU environments strongly preferred
• Ability to function in a high-pressure, fast-moving environment
• Divided between office setting and operations environment
• Spanish fluency required

WE OFFER

• Salary Range for Ontario, California $145,000-160,000 per year
• Medical and Life insurance
• Paid Time Off, including paid holidays
• Voluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness and cancer insurance

Role: Snowflake Architect

Location: Oakland, CA (San Francisco Bay Area)

Employment Type – Contract to Hire

Job Overview

The Data Analytics and Insights team is seeking an experienced and talented Senior Data Engineer to join our growing team of analytics experts. As a key member of our team, you will play an essential role in the design, development, and maintenance of data pipelines, data products, and analytic products in enterprise snowflake. The ideal candidate will have a strong background in data engineering, with specific expertise in Informatica and Snowflake. This role will involve working closely with our business stakeholders, data analysts, and data scientists to ensure the efficient development and management of our data infrastructure.

You will have a unique opportunity to be at the forefront of the utility industry and gain a comprehensive view of the nation’s most advanced smart grid. It is the perfect role for someone who would like to continue to build upon their professional experience and help advance PG&E’s sustainability goals.

Key Responsibilities

• Develop and optimize cloud-based data storage and processing solutions using Snowflake.
• Design, implement, and maintain robust data pipelines and ETL processes
• Collaborate with Federated teams and other data engineers to understand data requirements and deliver high-quality data solutions.
• Ensure data integrity and security across all data workflows and storage solutions.
• Monitor and troubleshoot data pipelines, addressing any issues promptly to ensure the smooth flow of data.
• Develop reusable and modular stored procedures and scripts for data processing.
• Contribute to the development and implementation of data governance and best practices.
• Monitor and troubleshoot data pipelines to ensure reliability and accuracy.
• Implement best practices for data governance, data quality, and metadata management.

Minimum Qualifications

• Bachelor’s or master’s degree in computer science, Engineering, or a related field.
• Minimum of 5 years of experience in data engineering or a related role.
• Proven experience with Snowflake is required.
• Knowledge of data warehousing concepts, dimensional modeling, and performance tuning.
• Hands-on experience with ETL tools (e.g., Informatica, Talend, dbt, or custom ETL frameworks).
• Strong proficiency in SQL and database management.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with version control (Git) and CI/CD for data pipelines.
• Familiarity with Big Data technologies such as Hadoop, Spark, and Kafka is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.

Infrastructure Architect (Windows, Citrix & Cloud)

Culver City, CA (Hybrid)

$140,000 – $170,000 + Benefits

Industry: Media / Enterprise Technology

Full-time W2 | 10+ years Cloud & Infrastructure Architecture Experience

The Opportunity

A global enterprise is looking for an Infrastructure Architect to lead the design and evolution of hybrid cloud and data centre environments, with a strong focus on Windows infrastructure and Citrix / VDI platforms.

This is a high-impact role where you’ll own architecture across on-prem, cloud, and end-user compute environments, driving modernisation, scalability, and resilience at enterprise scale.

What You’ll Be Doing

• Lead architecture across Windows-based infrastructure, Citrix / VDI, and hybrid cloud environments
• Drive data centre and cloud migration initiatives (on-prem → AWS)
• Define and implement infrastructure standards, automation, and best practices
• Work closely with engineering teams to deliver scalable, secure, high-availability platforms
• Own architecture governance, design decisions, and technical roadmaps
• Collaborate with senior stakeholders across infrastructure, security, and application teams

Must Have

• Strong experience as an Infrastructure Architect (enterprise scale)
• Hands-on expertise with Windows Server environments and Citrix (VDI)
• Proven experience delivering data centre and/or cloud migration projects
• Experience working across hybrid environments (on-prem + cloud)
• Strong understanding of infrastructure design, operations, and scalability

Nice to Have

• AWS experience
• Terraform and/or Ansible
• Linux environments

Why This Role?

• Own architecture in a global, enterprise environment
• Work on large-scale hybrid cloud transformation
• High visibility role with real technical ownership and influence

If you’re experienced in Windows, Citrix, and hybrid infrastructure at scale, I’d be keen to speak, feel free to reach out directly or drop me a message.

Title: User Experience (UX) Designer

Location: San Francisco, CA Hybrid (Candidate must be local)

Duration: 8+ months

As a User Experience (UX) Designer, you independently complete end-to-end tasks that are integrated into an overarching project or program. You accomplish this by proactively identifying, defining, and communicating problems within the project or product team(s), and deliver practical and/or creative ways to fix them. You have a working knowledge of UX design principles, user-centered product development methodologies, design systems, and research tools. You work with minimal guidance to complete work such as: analyzing or anticipating user needs, identifying product or platform requirements, iteratively improving design solutions based on UX testing and partner/stakeholder input, and creating innovative design solutions to defined user, product, and business problems. You demonstrate the ability to build design tools and deliver outputs including the product or platform. This includes the ability to question the execution and craft to assess how well-considered the design work is for appropriateness, longevity, collaboration, and scaling.

Responsibilities include:

- Create design concepts (e.g., mock-ups, prototypes, models) for informing product ideation and user research/testing or conduct research independently to inform design.

- drive contributions to a holistic design process, design system, or design language across teams or products. Assist in design and testing processes, and generate support for a design vision with partners.

- Help create innovative design solutions to user, product, and business problems. Adapt to evolving design constraints and communicate rationale of choices related to design solutions.

- Apply or adapt UX design frameworks for user experiences, including principles, patterns, and systems. Leverage standard writing and design tools to help visualize ideas or develop mock-ups or prototypes. Tailor deliverables to product or platform requirements with minimal guidance. Identify and follow design templates, style guides, and accessibility guidelines.

- Iteratively improve design based on UX testing and partner/stakeholder input with minimal guidance, and provide feedback to engage stakeholders on product design and achieve product goals.

- Help gain support for design strategy across partners. Communicate design approach to other designers or partners (e.g., product manager), and identify challenges and questions.

- Use and help propose new, key data and metrics to evaluate product impact. Understand the product ecosystem, user trends, and industry (e.g., competitors) by collaborating with team members when developing design solutions.

- Plan and prioritize design work across projects, and communicate priorities to team members. Collaborate with partners to identify opportunities to expand responsibilities within the immediate product team.

- Collaborate with engineers to communicate and/or influence design intention. Manage specifications (e.g., design spec s, mock-ups, or product models) for implementation.

- Help create design solutions based on user insights, business needs, and industry trends that further business objectives.

- Analyze or anticipate user needs through collaboration with others and identify defined problems that may have multiple solutions in strategy, product, or technology.

Minimum role qualification requires proficiency in:

- Product design (Knowledge)

- Craftsmanship

- Systems thinking

- Data analysis, synthesis & planning

- User behavior

- Aesthetic sensibility

- Product development lifecycle

- Interactive technology

- Storytelling

- Presentations

- UX research methodology

Position –Client Service Director

R Systems is a global firm with offices in 16 countries. We are expanding our Public Sector Practice in Sacramento, CA and we are seeking a dynamic, growth-oriented, and results-driven Leader. You will lead project delivery for about 75-80% of the time and lead pre-sales the rest of the time. Project Delivery will comprise of the project-based role of a Project Manager, Delivery Director, Engagement Director, Program Director, or Senior Architect. You will be managing the project delivery team, safeguard R Systems interests and maintain/build client relationships. You will also be entrusted with engagement economics to keep our projects profitable. Your client delivery will require regular interaction with current clients to ensure contract completion and associated and change requests, engagement management on deliverable-based contracts, resource coaching on staff-augmentation contracts, and other client needs.

As for pre-sales part, you will be core member of our Public Sector Leadership Team. You will be charged with leading medium to large solicitations with difficult qualifications prescribed by our State Government clients. You will be responsible for drawing upon company-wide resources, tools, and extended leadership to deliver proposal responses on time. Your creativity, technical depth and writing skills will be required to develop solutions/ technical approach to deliver Statement of Work (SOW) from RFPs and RFOs. Your interpersonal skills allow you to develop lasting relationships with both proposed candidates, client managers and partnering firms. You will also engage in pre-RFP work by reviewing government budgets, strategic plans, upcoming procurements, and market research conducted by agencies and departments.

Minimum qualifications:

• Bachelor's degree in IT, Computer Science or MIS
• PMP Certificate from PMI is mandatory.
• 15 years overall experience in Information Technology consulting. Must have begun career in development roles and transitioned to managerial roles.
• 12 years of experience in Pre-sales, and leading solicitations in technical and management consulting areas exclusively in the State of California in public sector practice of an established firm.
• 10 years of IT Project Delivery experience in variety of roles including hands-on development, project management and engagement management
• 3 Years of Healthcare exp is required
• 8 years of Experience in technical writing for proposal responses including technical solutions, approach, cover page, executive summary and skills summaries of resources.
• Formal training on Shipley (or similar) Methodology, certification such as CTPM from Association of Proposal Management Professionals (APMP), or equivalent experience of 6 years of proposal management focused on technical writing.
• Experience building and developing relationships with vendors and clients in a highly competitive business environment.
• Experience advising client leaders on technology, implementations, and management of the full lifecycle of large-scale implementations.
• Experience, knowledge, and extensive network of candidates, vendors, state executives, etc. in local Sacramento market within State government departments.
• Technically savvy with expertise in at least 3 of the following areas with. – Cloud Migration, SaaS Implementations, Salesforce, Systems Integration with COTS, Custom and ERP, Data Warehousing and Analytics, .NET and Java Development, Mobile, Data Center Operations, Architecture and Infrastructure, etc

Preferred qualifications:

• Adept in technical writing in variety of forms including white papers, diagrams, flow-charts, presentations, charts, dashboards, etc
• Excellent skills with Microsoft Word, PowerPoint, Excel, Adobe, and other office productivity tools
• Experience building partnerships and effectively influencing clients, internal leaders and executive stakeholders through data analysis and qualitative insights.
• Experience in project management or other leadership roles, while working collaboratively/proactively in a diverse team environment.
• Experience solving complex problems, designing creative strategies, and delivering significant impact in a leadership role.
• Ability to collaborate effectively within the team and across groups and influence/partner across a wide variety of levels, functions, and geographies.
• Excellent analytical, problem-solving, written, and verbal communication skills with excellent business judgment and attention to detail.
• Interest in continuous improvement of Proposal Management processes and Pre-sales team’s development of tools, databases, and referrals.

Responsibilities

• Manage current clients and billable resources for ensuring smooth delivery of all projects. Guarantee client satisfaction with regular check-ins
• Lead the Capture/Pre-RFP activity of strategic and tactical leads/opportunities and provide partnerships to internal R Systems leadership team.
• Lead complex, large, high-speed and most-cost effective RFP responses as a Proposal Manager including proposal planning, story boarding, sourcing, developing approach, conducting pink/red team reviews and production.
• Manage an offshore team of pre-sales and develop an inclusive, high-performance team and culture of winning that will double RFP selection/win rate.
• Successfully run fast-turn around searches for resources usually within a week of RFP/Solicitation release when internal candidates are not available.
• Lead the technical writing from story boarding/concept phase to final approval after review and revise cycles. This includes a technical approach responding to Statement of Work from RFP, and many other areas.
• Negotiate the best rate or salary with candidates confirming to the rate-cards available within the Master Services Agreements.
• Partner with the vendors, suppliers, staffing firms, team partners and other resources to identify, engage, evaluate, and recruit candidates for proposal submissions.
• Review leads/pipeline for identifying high-probability opportunities for Capture and pre-RFP campaign. Lead Capture work for 2-3 opportunities every quarter.

Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.

Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.

We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.

Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.

Purpose of the Job

The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.

Description of responsibilities:

In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.

• Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
• Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
• Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
• Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
• Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
• Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
• Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
• Support project governance through regular communication, structured reporting, and timely escalation when needed.
• Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.

Core Competencies:

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences

Customer Focus - Building strong customer relationships and delivering customer-centric solutions

Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals

Required Qualifications:

• Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
• Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
• Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
• Familiarity with Software Development and Agile Methodologies is beneficial.
• Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
• Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
• Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
• Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.

Preferred Qualifications:

• Familiar with Agile methodologies
• Prior experience in warehousing, transportation, logistics and or similar applications experience
• Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).

Benefits:

• Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
• Generous paid time off policy
• Company-matched 401(k) retirement plan to help you secure your future
• Tuition reimbursement program to support your continued education and career advancement
• Employee assistance program providing confidential counseling and support services for personal challenges
• Discretionary employee bonus program
• Employee Discounts and perks through our PEO

Pay range: From $90,000.00, per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

As a member of our underwriting support team, you will provide high level support to the underwriting function. In this role, you will assist in the preparation of new business quotes and policy issues, as well as rating both new business and renewal applications, while maintaining accuracy and targeted due dates.

Responsibilities:

• 
  
  
• Complete portfolio process (RPA) prior to renewal date
  
  
• Complete pre-underwriting process of renewals by Underwriter due date and new business submissions
  
  
• Coordinate the pre-underwriting process which includes, but is not limited to:
  
  
• Review of application
  
  
• Request for add'l info from agent or PMA staff
  
  
• Classification of exposures
  
  
• Ordering RMA, D&B, MVR's and synopsis
  
  
• Completion of loss trend and development
  
  
• Analysis of large claims and loss trends
  
  
• Review of prior audits
  
  
• Complete new business, renewal and financial notification forms.
  
  
• Attend and fully participate in all Team and Underwriting Meetings
  
  
• Meet with assigned underwriter weekly to discuss and prioritize work processes and tasks
  
  
• Process work in a timely and accurate manner
  
  
• Rate and issue WC new business and renewal policies. Provide instruction to the Rating Center for completion of PAL lines new business and renewal policies.
  
  
• Issue WC and Auto state filings as required.
  
  
• Review correspondence including: Mid-term endorsement requests, Cancellation requests, WC Bureau letters. Respond to inquiries within UA authority.
  
  
• Maintain Corporate Underwriting Image Standards.
  
  
• Contact producers and insureds to obtain information and expedite service.
  
  
• Visits Agents with an Underwriter for the purpose of establishing contact and acquainting them with work routines.
  
  
• May assume a major role in training new hires, special projects, and learning & presenting new material to other Underwriting Assistants.
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

#LI-Hybrid

• 
  
  
• High School diploma or equivalent.
  
  
• 3 years commercial underwriting assistant experience working with small and mid-sized accounts.
  
  
• Experience working with internal/external clients
  
  
• Ability to maintain professional, proficient working relationships
  
  
• Strong team skills.
  
  

#LI-Hybrid

We have several positions open to fit your needs! This includes full-time, night shift (with opportunities to move to day or mid shift) and a few hybrid schedules for those who like to shake things up from time to time. Many colleagues who support our Emergency Department (ED) in Boise also have the unique opportunity to float to our freestanding Emergency Department in Eagle, Idaho.

Full time positions are eligible for consideration of a sign on bonus and generous relocation assistance! We also offer competitive wages, on-call pay, and shift differentials depending on work schedules.

Our nurses enjoy autonomy in their naturally fast paced roles, and work closely with a collaborative and interactive emergency physician group, as well as trauma, ortho, and neurosurgeons, among other specialties. Teamwork is at the core of how we function. As a nurse in our ED, you will care for emergency patients, as well as run trauma cases that pass through our doors.  We offer advanced treatment protocols, and in addition to being a Level II Trauma Center, are designated as a Level I STEMI Center and a Level I Stroke Center.

Our ideal candidates will have prior experience working in a fast-paced emergency department. In addition, they will have some experience taking care of critical patients and will be able to utilize critical thinking and assessment skills to prioritize patient needs. They will have a desire to take care of all types of patients and will want to be part of a team.

Our Boise Emergency Department has 34 beds to serve patients of all ages. As the most advanced trauma center in the region, we represent a continuum of care that incorporates the rapid, critical care response of Life Flight, the Emergency Department; comprehensive, multi-specialty surgical expertise including neuroscience, trauma, orthopedics, critical care units, rehabilitation, as well as the state-of-the-art diagnostic and treatment technologies. Click here to learn more about the ED.

Our Eagle Emergency Department is a 14 bed free-standing center that serves our patients 24/7, typically offering a much shorter wait time than experienced at larger facilities. Staffed by board-certified emergency doctors and specially trained staff, we provide a highly collaborative environment that continually seeks innovative ideas to better serve our patients.

Idaho's capital city (and third largest city in the Pacific Northwest!) is located in the high desert of southwestern Idaho, right on the Boise River. Offering a stellar quality life, Boise also features a vibrant and urban downtown, cultural and culinary experiences, and a wealth of entertainment options. Boasting over 200 days of sunny weather each year, recreational opportunities abound - most notably the 25 mile-long Boise River Greenbelt, which links together a series of beautiful public parks and the Boise Foothills, which offers an interconnected network of roads and trails through the hills.

Consistently high ranking on various top ten lists relating to safety, affordability and work-life balance, it's easy to see why Boise is the place to be.

• A current Idaho RN license is required.
• Multistate licenses must establish residency with the Idaho Board of Nursing within 60 days from hire.
• All colleagues must provide licensure or proof of application in process for an Oregon RN license within 90 days of the hire date.
• Other certifications may be required as identified in the SAHS Certification Crosswalk.
• At hire, Basic Life Support certification from the American Heart Association or American Red Cross is required. (ACLS and/or PALS may be accepted in lieu of BLS)
• Prefer one or more years of RN experience in an emergency setting
• BLS/HCP certification from either AHA, ARC or the Military Training Network is required at hire in all units, unless currently certified in ACLS and/or PALS as defined in the SAHS Certification Crosswalk.

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Title: Software Trainer (Hybrid)

Location: North Wilkesboro, NC (50% Travel Required)

Job Type: Full-time

About the Role:

We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.

Key Responsibilities:

•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)

•Customize training plans based on practice needs, user roles, and software configuration

•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A

•Maintain a deep understanding of product functionality, updates, and best practices

•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets

•Troubleshoot common user errors and guide users to solutions during sessions

•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction

•Gather and relay customer feedback to help shape product enhancements and training improvements

Qualifications:

•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding

•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)

•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)

•Ability and willingness to travel up to 50%

•Experience delivering software training

•High attention to detail and customer-centric mindset

•Tech-savvy with the ability to quickly learn new tools and features

Additional Qualifications:

•Experience working with remote or hybrid teams

•Instructional design or adult learning content development

•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)