Information Technology Jobs in Bridgeview Illinois

Title: Technical Recruiter

Location: Westchester, IL

Salary: $50,000 + Commission

Hybrid schedule 3 days on-site/2 work from home

Experience: 1-2 years experience in sales or recruiting

At Sterling, you will be a part of an award winning, employee-owned, technical/engineering recruitment leader. We provide project, contract-to-hire and direct hire staffing support both locally and nationally to a variety of diverse industries which include food, pharmaceutical, transportation, consumer products, energy, oil & gas and many others.

WHAT ROLE WILL YOU PLAY?

As a Technical Recruiter, you are an integral part of our Recruiting Team. This position will partner with Account and Business Development Managers to generate highly qualified candidates for client orders. Management of and delivery on multiple priorities are critical measures of success. This role reports to the Divisional Manager

RESPONSIBILITIES

• Identify, contact, and develop relationships with talent using various recruiting tools and methods (job boards, social media, company database, job fairs, networking events, etc.)
• Conduct recruiting activities as required to support delivery efforts and generate placements (sourcing, screening, interviewing, and presenting offers)
• Screen qualified applicants against the job description through initial phone screening followed by face-to-face interviewing
• Present qualified and screened candidates to the hiring managers with summary of job-related qualifications
• Partnering with Divisional Leadership to execute full lifecycle recruitment
• Consistently meet or exceed Key Performance Indicator (KPI) expectations

QUALIFICATIONS

• Strong communication skills; consistent follow up with clients and candidates
• Ability to effectively manage multiple priorities
• Ability to nurture long-term, mutually beneficial relationships with clients and candidates alike
• Proven ability to grasp technical/technology concepts as it pertains to functional job requirements
• Bachelor’s degree or equivalent experience preferred
• Experience in customer facing career is highly desired

WHAT CAN YOU EXPECT?

• To become an Owner in Sterling Engineering, by earning Stock Ownership annually, as well as company contributions into your 401k!
• To be surrounded by a team who is passionate, loyal, competitive, and driven
• To be rewarded for your individual contributions and recognized for your successes with commissions, quarterly & annual bonuses, trips, and many internal celebrations
• To receive consistent training and professional development
• The ability to create your own career path within a fast-growing organization

Our client is a globally recognized luxury fashion house specializing in high-end women’s apparel. Their collections are celebrated for their timeless elegance and have been worn by celebrities and people like yourself worldwide.

They are looking for a customer service specialist to be the primary point of contact for their customers across multiple digital platforms. The ideal candidate combines problem-solving ability with professional, empathetic communication, thriving in a fast-paced environment where customer satisfaction is paramount. This team incorporates innovative technology as well so being tech-savvy is a must!

Key Responsibilities

• Serve as the main point of contact for customers via email, phone, live chat, and social media.
• Handle escalated concerns with empathy, urgency, and professionalism to ensure loyalty.
• Manage inquiries related to orders, payments, shipping, returns, and exchanges.
• Operate across Shopify, Gorgias, and Mirakl to resolve issues and process transactions.
• Oversee end-to-end order processes, including refunds, exchanges, and third-party communication.
• Collaborate with fulfillment and warehouse teams to resolve discrepancies or inventory issues.
• Document and track customer feedback, providing insights for continuous improvement.
• Troubleshoot technical issues and support compliance with marketplace requirements.
• Contribute to ecommerce projects and initiatives as the brand continues to grow.

Skills & Competencies

• Strong working knowledge of Shopify, Gorgias, and Mirakl (or similar platforms).
• Excellent written and verbal communication, with a calm, empathetic approach.
• Proven problem-solving and decision-making skills under pressure.
• Adaptability to thrive in a fast-moving, multitasking environment.
• Strong collaborator across ecommerce, fulfillment, and operations.
• Bilingual or multilingual abilities are a plus but not required!

Education & Experience

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 2+ years of customer service experience in ecommerce or retail.
• Experience managing escalated customer cases.
• Passion or background in fashion, apparel, or retail is highly valued.

Penske Truck Leasing seeks highly motivated and qualified applicants to fill the unique position of Hiker (Vehicle Transporter/Truck Driver). This position is responsible for vehicle delivery and returning vehicles to Penske locations and Penske customers. Primarily, this position moves our box trucks up to 26' and for CDL Class A will include tractors and trailer movement. Position may also provide assistance to the service department to deliver parts and equipment.

This is a casual/on-call part-time truck driving job that is perfect for licensed CDL Class B or CDL Class A drivers seeking supplemental income and looking to work anywhere from 0 to 25 hours a week based on business needs.

• Follow appropriate safety procedures while driving trucks to destination of Penske location or customer locations
• Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order, report to location manager if any issues are found
• Obtain receipts or signatures for delivered goods and collect payment for services when required
• Report vehicle defects, accidents, traffic violations, or damage to the vehicles
• Other projects and tasks as assigned by supervisor

• 2 years of driving experience required
• 2 years of a clean DMV motor vehicle record required
• Valid Class B CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence
• CDL Class A license preferred
• Ability to read and follow written instructions is required.
• Ability to work independently, customer service skills, organizational skills, and a positive attitude are required
• In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency
• Regular, predictable, full attendance is an essential function of the job
• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
• This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Under the leadership of the Assistant General Manager, Operations (AGMO), the Specialized Operations Associate Supervisor is responsible for leading, training and supervising the daily operations of the General Office, Jewelry Department, and the Returns Desk (select locations), including tracking and maintaining financial reporting.

• Lead and coordinate the opening of the store: safe, controller, registers and distribution of reports
• Supervise SOA team is maintaining daily functions, including but not limited to; morning cash entry, processing bank deposits, reconciling chargebacks, and counting register and petty cash
• Act as escalation specialist in resolving customer issues, both internal and external

• Follows and trains Jewelry Standards and Shipping Guidelines, makes recommendations to improve processes and maintains inventory accuracy.
• Receives, verifies, and ensures the proper booking of all jewelry in accordance with Company standards
• Supervises the efficient processing of re-tickets, RTV's, Transfers, Advanced Shipping Notice (ASN) Shipments and price changes
• Oversee the retrieval and processing of all merchandise to be returned/transferred to the vendor in accordance with Company standards
• Ensure case counts are completed, all merchandise is entered into the case count system after receipt, and all discrepancies are reconciled
• Maintain and audit the repair log, track all repairs sent to the vendor or local shop, and submit repair invoices
• Receive and verify all merchandise for trunk shows, assist in show set-up/take down, recap results, and manage the consignment merchandise life-cycle
• Ensure SOA team prepares and submits all special order requests
• Process and oversee Jewelry fulfillment

• Resolves customer issues, ensure team provides customer service to all clients returning product, oversee associate scheduling, maintain product organization, create, pack and manifest transfers, and galvanize a return transfer compliance of 95%+

• Internal Audit readiness and adherence to Internal Audit standards, including but not limited to monitoring vault/safe contents to remain up-to-date (audit ready)
• Supporting the AGMO and corporate team with cross-functional training of specialized operations team,
• Assist in the implementation of policies and best practices, makes recommendations to Management team
• Proactively partner with AGMO and corporate team on weekly/monthly workload
• Motivate team to meet results; make recommendations to Management for hiring, firing and promotion decisions
• Assist managers and associates on the selling floor as necessary
• Following up on reporting, outstanding invoices, and escalated issues to resolve

• Ability to drive profitability through execution of SOA KPIs
• Comfortable with real-time coaching, working closely with Associates, Store Leadership and cross functional Corporate partners
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
• Ability to work a flexible schedule as per business needs & adheres to Dependability standards Demonstrates attention to detail and keeps personal work space organized
• Ability to influence team to follow store policies & procedures to help in decision-making
• Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally
• Maintains confidentiality when handling issues
• Other store initiatives as assigned by management
• Ability to lift cartons (up to 50lbs), climb ladders, and handle racks and carts of merchandise.
• Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology

• Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time (including medical, vision and dental).
• An amazing discount

The starting rate for this position is between $50,963.31 - $55,000.00 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Be a part of our team you will collaborate with great people, pioneering products, and cutting-edge technology.

The Financial Services Consulting team at TransUnion is an industry recognized, client-facing department that rewards an entrepreneurial spirit. We have deep technical expertise and an established reputation as an analytic solutions provider in the Financial Services industry. We have a wealth of data and industry experience within our large group of highly-trained analysts, statisticians, engineers, and economists. We also have a modern computing environment based on best-in-class \"big data\" technologies and the freedom to explore new data sources and statistical and machine learning methodologies. All of these resources will enable you to help us deliver next-generation analytic solutions for our customers.

This position is responsible for developing credit risk management and business intelligence analytic solutions through consulting engagements and research serving TransUnion's clients. This position requires an understanding of US consumer lending and credit risk management practices.

• You will partner with internal and external cross-functional teams to drive new business initiatives and deliver long-term value-added product propositions for customers in the US financial services segment at TransUnion. This includes but is not limited to the development of predictive risk management and business intelligence solutions for Fintechs, credit card issuers, collections agencies, and retail banks.
• You will lead analytic client engagements involving descriptive, predictive, and prescriptive analysis through the consumer lending portfolio lifecycle, leveraging a variety of techniques (e.g., segmentation, logistic regression, gradient boosted trees, survival analysis, principal component analysis, scenario and sensitivity analysis).
• You will design and write programs for data extraction, segmentation and statistical analysis on large population datasets using languages such as R, Python, and SQL.
• You will deliver analytic insights and recommendations in succinct and compelling presentations for internal and external customers and an executive audience.
• You will develop project proposals, sales presentations, and promotional collateral to enable the adoption of integrated customer solutions supported by TransUnion.
• You will identify strategies and opportunities for customers to test and adopt TransUnion's analytic products and services.
• You will provide mentorship and training to junior colleagues and maintain progress on all initiatives under limited direct supervision.
• You will foster a high performance culture and cultivate an environment that promotes excellence and reflects the TransUnion brand.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the company's reputation are also essential expectations of this position. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting .

The U.S. base salary range for this position is $67,500.00 - $112,500 annually. The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

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• Hunter Mentality: Expertise with outbound prospecting techniques, tools, and processes (Salesforce, Outreach, ZoomInfo, Gong)
• Competitive Spirit: A track record of high achievements and consistently exceeding sales targets and KPIs
• Passion: Desire to enhance corporate travel and employee perk programs for businesses
• Adaptability: Demonstrated ability to manage multiple projects and activities with meticulous attention to detail in an unstructured and fast-paced environment
• Communication Skills: Exceptional listening, negotiation, and presentation skills

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full /culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed.