Information Technology Jobs in Bothell King County, WA
353 positions found — Page 5
As a Machine Repair Mechanic, your expertise will be essential in maintaining and repairing a variety of machine tools and equipment, where precision and attention to detail are paramount. You will be responsible for conducting thorough inspections and implementing preventative maintenance practices to ensure optimal functionality and reliability of all equipment. You will play a critical role in upholding our commitment to safety and quality standards, ensuring that all operations meets regulatory compliance and operational excellence. If you are detail-oriented, possess strong technical skills, and thrive in a collaborative environment, we invite you to apply and be a part of our mission to deliver excellence in aviation.
Install, disassemble, repair, assemble, test, and maintain machine tools, process buildings, and overhead handling equipment, including stationary generator sets at the Kent and Bellevue Data Centers.
Conduct preventative maintenance inspections on stationary generator sets and other equipment.
Guide and mentor lower-classification employees in maintenance, repair, troubleshooting, modification, adjustment, and testing of machines and equipment.
Develop assembly methods when procedures are not available, documenting these methods for future reference.
Hand scrape, flake, lap, level, and align equipment components as needed.
Use precision devices for failure analysis and apply preventive/predictive technologies to machine and equipment systems.
Perform operational tests on machine tools and building equipment to ensure functionality.
Conduct preventive and predictive maintenance inspections to ensure equipment reliability.
Perform incidental rigging to facilitate work tasks.
Operate in proximity to moving parts and tools, sharp cutters, and potential slipping hazards.
Utilize personal safety gear to protect face/eyes, hands/arms, and feet while performing job duties.
US Person" includes US Citizen, lawful permanent resident, refugee, or asylee
Resumes of current Puget Sound Boeing employees submitted via "Find Jobs" in Boeing/Workday will be considered as this job is not installed in QTTP (Quality Through Training Program).
3+ years' experience as a CNC machine repair mechanic, manufacturing building systems mechanic, or general equipment repair mechanic, (IE Pump repairs, ship repairs, large farming equipment or military equipment).
~ Willing to work at heights up to 125 feet above ground level and pass Fall Protection Training.
Experience testing and diagnosing hydraulic, pneumatic, electromechanical components, and test equipment.
Experience reading and interpreting drawings, specifications, material processes, schematic and diagrams.
Ability to work around electromagnetic fields because of various types of production equipment.
High school graduate or GED preferred.
Relocation:
~ This position offers relocation based on candidate eligibility.
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Union Representation Statement:
This is an hourly position governed by the International Association of Machinists (IAM-751) Collective Bargaining agreement.
Shift Work Statement:
~ This position is for a variety of shifts. Working in other shifts and/or overtime varies based on business needs.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
Applications for this position will be accepted until Jul. Language Requirements
English Preferred
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for variable shift
Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
As a Machine Repair Mechanic, your expertise will be essential in maintaining and repairing a variety of machine tools and equipment, where precision and attention to detail are paramount. You will be responsible for conducting thorough inspections and implementing preventative maintenance practices to ensure optimal functionality and reliability of all equipment. You will play a critical role in upholding our commitment to safety and quality standards, ensuring that all operations meets regulatory compliance and operational excellence. If you are detail-oriented, possess strong technical skills, and thrive in a collaborative environment, we invite you to apply and be a part of our mission to deliver excellence in aviation.
Install, disassemble, repair, assemble, test, and maintain machine tools, process buildings, and overhead handling equipment, including stationary generator sets at the Kent and Bellevue Data Centers.
Conduct preventative maintenance inspections on stationary generator sets and other equipment.
Guide and mentor lower-classification employees in maintenance, repair, troubleshooting, modification, adjustment, and testing of machines and equipment.
Develop assembly methods when procedures are not available, documenting these methods for future reference.
Hand scrape, flake, lap, level, and align equipment components as needed.
Use precision devices for failure analysis and apply preventive/predictive technologies to machine and equipment systems.
Perform operational tests on machine tools and building equipment to ensure functionality.
Conduct preventive and predictive maintenance inspections to ensure equipment reliability.
Perform incidental rigging to facilitate work tasks.
Operate in proximity to moving parts and tools, sharp cutters, and potential slipping hazards.
Utilize personal safety gear to protect face/eyes, hands/arms, and feet while performing job duties.
US Person" includes US Citizen, lawful permanent resident, refugee, or asylee
Resumes of current Puget Sound Boeing employees submitted via "Find Jobs" in Boeing/Workday will be considered as this job is not installed in QTTP (Quality Through Training Program).
3+ years' experience as a CNC machine repair mechanic, manufacturing building systems mechanic, or general equipment repair mechanic, (IE Pump repairs, ship repairs, large farming equipment or military equipment).
~ Willing to work at heights up to 125 feet above ground level and pass Fall Protection Training.
Experience testing and diagnosing hydraulic, pneumatic, electromechanical components, and test equipment.
Experience reading and interpreting drawings, specifications, material processes, schematic and diagrams.
Ability to work around electromagnetic fields because of various types of production equipment.
High school graduate or GED preferred.
Relocation:
~ This position offers relocation based on candidate eligibility.
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Union Representation Statement:
This is an hourly position governed by the International Association of Machinists (IAM-751) Collective Bargaining agreement.
Shift Work Statement:
~ This position is for a variety of shifts. Working in other shifts and/or overtime varies based on business needs.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
Applications for this position will be accepted until Jul. Language Requirements
English Preferred
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for variable shift
Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Anticipated starting pay range: $196,217.00- $336,372.00
Nothing is more important than your health and wellness. DPR offers a variety of medical, dental, vision and wellness benefits to keep you healthy. Read more about eligibility and available benefits programs for skilled craft and labor or experienced professionals and recent graduates.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity togetherby harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
- Experienced CDL-A tanker and bulk transport drivers
- Semi-regional routes
- Home most nights
Driver Benefits:
GREAT PAY PACKAGE
- Earn $325 per day, depending on experience
- Earn $1,424.64 - $2,529.19 per week depending on experience, routes, regular attendance and length of service
- Full pay package also includes other accessorial compensation to include stop pay, detention pay, safety bonuses and border crossing pay as appropriate.
PAID ORIENTATION
- We host you in our office in Spokane, Washington. Airfare, single-occupancy room, breakfast, and lunch are all on us! Dinner is your time to explore what Spokane has to offer.
- Arrive Monday, and get your truck by Saturday. Its that easy!
EXCELLENT BENEFITS
- Medical/dental/401(k)
- Benefits are available to enroll in after the eligibility waiting period has been met
- Long and Short-term disability
- Health savings account
- 401(k) with match
- Employee assistance program
- Life insurance
- $1,800 transition package
- Accrue 1 hour of sick time per 30 hours worked, then 1-9 years get 80 hours PTO, 10+ years get 120 hours PTO
- And much more!
THE RIGHT TOOLS FOR THE JOB
- Our trailer fleet is thoroughly maintained and with over 5 different classes, we have the right equipment for you to get the job done!
- Every truck is outfitted with the latest safety and satellite technology
- 24/7/365 road service staff & shops
- If a truck needs repairs, it's not going out until it is 100% ready to hit the road again safely with you at the wheel, You can count on that!
PET POLICY + GUEST RIDER POLICY
- James J. Williams does not allow pets
- James J. Williams does not allow guest riders
Do you have a CDL-A? Have a Hazmat Certification? Drive for James J. Williams, and receive great pay packages and excellent benefits like; transition and orientation pay, vacation time, regular home time, medical and dental, 401K, and so much more. James J. Williams has been hauling what builds America since 1926! Today, we are still keeping the country running with great drivers like you behind the wheel. Your experience matters. Come drive with us!
How to Qualify:- REQUIRED: Must have a valid Class A CDL
- REQUIRED: Must have HAZMAT certification
- REQUIRED: Must be 21 years of age or older
- REQUIRED: Minimum of 6 months of driving experience required
- REQUIRED: A safe driving record on the road
- REQUIRED: No more than 6 jobs in the last 3 years
- Canadian admissibility endorsement a plus
- Doubles/triples endorsement a plus
- REQUIRED: A Background check required
- REQUIRED: A clean drug test required
- REQUIRED: A clean clearinghouse result is required
James J. Williams is an Equal Opportunity Employer. We are committed to fair pay and equal opportunity for all employees.
Earn a $100 new driver partner promotion and up to $26.00/hr (net) driving on the Via platform in Darrington, WA!
Via uses app-based technology to make transportation more efficient. We are reinventing shared rides to help reduce congestion, lower emissions, and get passengers to their destinations efficiently.
Why partner with Via?
? $100 new driver partner promotion*
? Eligible to earn up to $26/hour after any vehicle-related expenses.
? Choose when you log on to drive! Driver Partners are independent contractors who are self-employed and have the flexibility to choose when they provide service, with no minimum commitments
? Provide shared rides using an efficient routing system
? 24/7 Live Support from real people
? Lease a vehicle from our vehicle partner, and avoid wear and tear on your personal vehicle
To be eligible to operate on the Via Platform in Darrington, you must:
? Have a valid US drivers license
? Are 25 years of age or older
? Have more than 1 year of driving history
? Have a personal auto insurance policy
? Lease and drive a vehicle from a vehicle leasing partner
? Available to attend WAV onboarding and physically able to push a wheelchair and operate WAV vehicle
? Pass a background check, including criminal and motor vehicle record checks (SSN needed)
? Complete a DOT pre-engagement drug test and submit to ongoing DOT drug and alcohol testing as required under FTA rules
Any additional requirements for participating in this service will be communicated to prospective Driver Partners as necessary.
*New driver partner promotion: To be eligible, you must complete at least 10 hours of driving on the Via platform within 30 days of completing your driver onboarding session. Time offline, including breaks, will not be included in this 30-hour minimum. This promotion may be revoked or altered at any time at Via's sole discretion, and these terms are subject to change at Via's sole discretion.
Immigration Attorney
Job ID: SLP0002
Position Name: Immigration Attorney – Employment-Based (EB-1A, EB-1B, EB-2 NIW, and O-1 petitions)
Experience: 3+ Years
Location: United States
Work Arrangement: Remote until May 2026 → Hybrid in Bellevue, WA or Phoenix, AZ (2+ days/week)
Posted Date: March 11, 2026
About Silicon Path Law
Silicon Path Law is a boutique immigration law firm specializing in employment-based immigration for technology professionals, researchers, founders, and other high-impact individuals. Our practice focuses primarily on EB-1A, EB-1B, EB-2 NIW, and O1 employment-based petition strategies.
Our mission is to help exceptional individuals build extraordinary careers in the United States through strategic legal advocacy and thoughtful case preparation.
Position Overview
Silicon Path Law is seeking an Associate Attorney – Employment-Based Immigration with a strong foundation in employment-based immigration who is interested in developing deeper expertise in extraordinary ability petitions.
This role is well suited for an attorney with 3+ years of immigration experience who is looking to grow their skills in EB-1A, EB-1B, EB-2 NIW, and O-1 petition preparation while working closely with experienced attorneys.
The Associate Attorney will assist with case strategy, petition drafting, and client communication while developing increasing responsibility over time. The role involves helping translate complex professional achievements into clear and persuasive legal narratives aligned with USCIS extraordinary ability criteria.
Key Responsibilities
Petition Preparation
Assist in the preparation of EB-1A, EB-1B, EB-2 NIW, and O-1 employment-based petitions
Draft petition letters, legal arguments, and supporting documentation
Review client evidence and help organize materials to support eligibility criteria
Assist with responding to Requests for Evidence (RFEs) and case updates
Support case preparation from intake through petition filing and adjudication
Client Communication
Participate in client consultations and case development discussions
Guide clients through documentation and evidence collection
Provide case updates and respond to client questions in coordination with supervising attorneys
Assist in evaluating potential eligibility for employment-based petitions
Team Collaboration
Work closely with senior attorneys, paralegals, and case managers on case preparation
Maintain organized case files and documentation
Participate in internal case reviews and strategy discussions
Contribute to maintaining high-quality case preparation standards within the firm
Required Qualifications
Juris Doctor (JD) from an accredited law school
Active bar membership in any U.S. state
3+ years of immigration law experience
Experience assisting with employment-based immigration matters
Strong legal research and writing skills
Excellent organizational and time management skills
Strong written and verbal communication abilities
Ability to manage multiple cases and deadlines in a collaborative environment
Preferred Qualifications
Exposure to EB-1A, EB-1B, EB-2 NIW, or O-1 petitions
Experience working with researchers, engineers, startup founders, or academics
Interest in developing expertise in extraordinary ability petitions
Familiarity with USCIS policy guidance and petition preparation processes
Membership in AILA (American Immigration Lawyers Association)
What We Offer
Competitive compensation package
Health, dental, and vision benefits
Paid time off and holidays
CLE and professional development support
Hands-on experience with complex employment-based immigration matters
Collaborative and mentorship-oriented team environment
Meaningful work helping exceptional individuals build careers in the United States
FlexCare is joining the Optum organization, which is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.
Come make an impact on the communities we serve as you help us advance health equity on a global scale.
Are you a compassionate RN ready to make a difference? Join FlexCare's innovative team delivering IV therapy to patients with neurological, rheumatologic, gastroenterological, and immunological conditions.
***** This opportunity will work on-site at our FlexCare Infusion Center locations in Kirkland and Bellevue WA, must have some availability or flexibility to work as needed Monday-Friday, 8am-4pm
*****Provide direct IV care for pediatric and adult patientsMonitor and respond to infusion reactions under NP supervisionCommunicate with providers and document clinical assessmentsSupport order entry, lab review, and protocol updatesEnsure accurate, timely documentation and participate in quality assuranceYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Active RN license in your state of residence~ Familiarity with EMR, Microsoft Office, HIPAA, OSHA, and INS standards~ Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment.
We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes
- an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug
- free workplace.
FlexCare is joining the Optum organization, which is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.
Come make an impact on the communities we serve as you help us advance health equity on a global scale.
Are you a compassionate RN ready to make a difference? Join FlexCare's innovative team delivering IV therapy to patients with neurological, rheumatologic, gastroenterological, and immunological conditions.
***** This opportunity will work on-site at our FlexCare Infusion Center locations in Kirkland and Bellevue WA, must have some availability or flexibility to work as needed Monday-Friday, 8am-4pm
*****Provide direct IV care for pediatric and adult patientsMonitor and respond to infusion reactions under NP supervisionCommunicate with providers and document clinical assessmentsSupport order entry, lab review, and protocol updatesEnsure accurate, timely documentation and participate in quality assuranceYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Active RN license in your state of residence~ Familiarity with EMR, Microsoft Office, HIPAA, OSHA, and INS standards~ Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment.
We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes
- an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug
- free workplace.
Enterprise Account Executive
Location: Remote (U.S.) | Department: Sales | Reports to: VP of Sales
Base: 125K
Bonus: 125K
Uncapped Commission
About the Company
We are a global leader in last-mile delivery orchestration, helping businesses deliver on time, every time. Our SaaS platform powers seamless delivery experiences for top brands across food & beverage, furniture, appliances, and building supply—combining intelligent routing, real-time visibility, and customer communication in one unified solution.
Role Overview
We’re seeking a proven Enterprise Account Executive to drive new business across multi-stakeholder enterprise organizations. You’ll own the full sales cycle—from prospecting and discovery to negotiation and close—targeting large accounts with national or multi-region operations.
Core Roles and Responsibilities
Pipeline Generation and Sales Strategy
- Proactively identify, research, and prospect new enterprise clients (e.g., Fortune 1000 importers, exporters, 3PLs, logistics, and distribution service providers).
- Develop and execute comprehensive territory and account plans targeting key decision-makers across operations, logistics, and IT.
- Collaborate with Marketing and SDR teams to drive pipeline through targeted campaigns, events, and ABM initiatives.
Sales Cycle Management and Deal Closure
- Manage the entire enterprise sales cycle—from qualification to contract signature—typically for multi-million-dollar ARR deals.
- Conduct consultative discovery sessions to deeply understand each client’s logistics and delivery challenges (warehousing, route optimization, customer communication).
- Lead executive-level product demonstrations and solution presentations, partnering with Solutions Engineering and Product teams as needed.
Solution Development and Negotiation
- Design tailored SaaS solutions that optimize delivery performance, reduce cost, and improve ROI.
- Negotiate complex commercial terms and SLAs with C-suite and procurement leaders.
- Manage RFP/RFI responses, ensuring clarity, accuracy, and competitive positioning.
Relationship Management and Collaboration
- Build and sustain trusted, long-term relationships with executives and operational leaders within client organizations.
- Collaborate cross-functionally with Professional Services, Customer Success, and Product to ensure seamless onboarding and long-term adoption.
- Represent the company at key industry conferences, tradeshows, and strategic networking events.
Forecasting and Administration
- Maintain accurate sales records, pipeline data, and forecasts in Salesforce.
- Meet or exceed monthly, quarterly, and annual sales quotas.
- Provide consistent reporting on pipeline health, competitive intelligence, and customer feedback.
Key Skills and Qualifications
- Experience: 7+ years of enterprise B2B SaaS sales, ideally within logistics, transportation, or supply chain technology.
- Business Acumen: Deep understanding of logistics operations, delivery optimization, and supply chain management trends.
- Sales Expertise: Proven success managing large, complex sales cycles and closing multi-stakeholder, seven-figure deals.
- Communication: Exceptional presentation and negotiation skills with the ability to engage and influence C-level audiences.
- Problem-Solving: Analytical, creative, and strategic thinker who connects customer challenges to measurable solutions.
- Autonomy and Collaboration: Self-starter with entrepreneurial drive who collaborates effectively across GTM and product teams.
Why Join Us
Be part of a fast-growing SaaS leader that’s redefining delivery orchestration for the world’s largest brands. You’ll have the autonomy to make an impact and the backing of a global team that values innovation, accountability, and customer success.
Job Title: Support Engineer
Location: Seattle, WA / Bothell, WA (On-site)
Job Type: Full-time
About Us:
Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.
Role Summary:
We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.
Key Responsibilities:
- Own customer support issues end to end and ensure timely, accurate resolutions
- Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
- Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
- Serve as the escalation point for Jira Service queues and guide triage and prioritization
- Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
- Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
- Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
- Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
- Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
- Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
- Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
- Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
- Mentor junior support engineers and help develop team best practices
- Participate in incident response efforts for issues affecting multiple customers or systems
Required Qualifications:
- 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
- Proven experience supporting healthcare customers or healthcare data workflows
- Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
- Proficiency with Jira Service Management for issue triage and workflows analysis
- Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
- Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
- Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
- Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
- Strong documentation skills maintaining shared knowledge bases or support playbooks
- Comfort handling workloads involving sensitive healthcare information and security-related tasks
Preferred Qualifications:
- Scripting or automation experience in Python, Bash, or PowerShell
- Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
- Experience supporting customers during EHR integrations or workflow onboarding
- Experience with remote support tools such as TeamViewer or AnyDesk
- Experience building documentation or diagrams in Confluence and Lucidchart
- Exposure to security monitoring tools or vulnerability management processes
- Prior mentorship or leadership experience in a support environment
What We Offer:
- A competitive salary and stock options grant
- Holiday schedule according to your country of residence and PTO
- An innovative and high-paced work environment with a flat management hierarchy
- Opportunities for professional growth and advancement in a rapidly scaling company
How to Apply:
Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!
Join us in transforming healthcare through innovative technology!
