Information Technology Jobs in Boston

We are partnering with a well-established and rapidly growing midsize New England law firm. As the firm continues to evolve, we are seeking an Director of Operations to serve as the firm’s top operational leader working right alongside the Managing Partners and the Executive Committee.

This is a high-visibility position designed for a seasoned legal operations professional who will thrive on creating consistent systems, mentoring administrative leaders, and ensuring a smooth-running practice.

Key Responsibilities

• Operational Leadership: Oversee day-to-day operations across all firm locations, establishing firm-wide policies and workflows to ensure seamless service delivery.
• Team Management: Directly supervise and mentor Office Managers and administrative department leads, ensuring consistency in staffing and procedures.
• Human Resources: Lead HR operations including talent acquisition, multi-state compliance, employee relations, and benefits administration.
• Technology & Systems: Act as the primary liaison for IT vendors and Managed Service Providers, ensuring cybersecurity controls and evaluating technology improvements.
• Facilities & Risk: Manage leases, vendor contracts, and internal risk management controls across the firm’s New England footprint.

Qualifications

• Experience: 10+ years of progressive leadership experience in law firm administration or legal operations.
• Proven Track Record: Demonstrated success managing multi-office, multi-state operations (specifically within the legal industry).
• Leadership: Extensive experience supervising and mentoring office managers or administrative department heads.
• Subject Matter Expertise: Deep understanding of law firm finance, HR compliance, IT oversight, and facilities management.
• Education: Bachelor’s degree required; Professional Legal Administrator (PLA) certification is strongly preferred.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Job Description

We are seeking a highly skilled and experienced Lead AI Engineer to join our dynamic team. The ideal candidate will excel at identifying and articulating complex business problems, and will develop innovative, scalable, and robust AI/ML solutions to address these challenges. Responsibilities will include designing, building, and deploying enterprise-grade AI systems, specifically focused on:

• 
  
• Agentic AI solutions to automate operational processes (e.g., interpreting trouble tickets, performing basic troubleshooting, interacting with online portals, data entry).
  
• Retrieval-Augmented Generation (RAG) and ColBERTv2 pipelines for parsing, indexing, and querying enterprise documents to facilitate answers related to process guidelines, product knowledge, and training materials.
  
• Function calling solutions leveraging Large Language Models (LLMs) to automate and perform precise actions in enterprise workflows.
  
• Developing and applying reinforcement learning strategies to optimize and automate decision-making processes within enterprise operations.
  

This role requires hands-on expertise with model fine-tuning, training pipelines, post-training optimization techniques (e.g., model distillation), classification models, and integrating AI systems within complex enterprise environments.

Duties and Responsibilities

• 
  
• Develop and implement AI solutions leveraging fine-tuned Large Language Models (e.g., OpenAI models, LLaMA, Mistral).
  
• Design, develop, and optimize Retrieval-Augmented Generation (RAG) pipelines using advanced vector databases (e.g., FAISS, Pinecone, Milvus).
  
• Build and enhance agentic AI systems utilizing frameworks like LangChain, AutoGPT, or similar automation frameworks.
  
• Deploy scalable ColBERTv2 architectures for semantic retrieval and classification.
  
• Create robust pre-processing and post-processing pipelines to enhance model performance, accuracy, and interpretability.
  
• Collaborate closely with cross-functional teams, including product managers, business stakeholders, data scientists, and software engineers.
  
• Implement best practices in model distillation, quantization, and optimization for deployment in production environments.
  
• Ensure compliance with enterprise-grade security, privacy standards, and data governance practices.
  
• Provide leadership and mentorship to team members, supporting their technical development and career growth through coaching, training, and performance feedback.
  
• Drive timely and successful completion of AI/ML projects by setting clear milestones, tracking progress, removing blockers, and aligning resources
  

Required Qualifications

• 
  
• Bachelor's degree in Computer Science, Data Science, Machine Learning, AI, or related fields; advanced degree strongly preferred.
  
• 5+ years of proven experience developing and deploying production-grade AI/ML systems.
  
• Strong programming skills in Python, familiarity with libraries/frameworks such as PyTorch, TensorFlow, Hugging Face, and LangChain.
  
• Demonstrated expertise with LLM fine-tuning (e.g., LoRA, PEFT), distillation, and model optimization.
  
• Practical experience implementing RAG pipelines with embedding technologies and vector stores (e.g., FAISS, Pinecone).
  
• Proven track record building agentic AI systems capable of interacting with multiple enterprise applications and platforms.
  
• Solid understanding of NLP techniques, Transformer architectures, semantic search, and document retrieval technologies (e.g., ColBERT).
  
• Hands-on experience with reinforcement learning techniques, including designing, training, and deploying reinforcement learning models.
  

Preferred Qualifications:

• 
  
• Master's or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, or related field.
  
• Familiarity with cloud-based AI services (e.g., AWS SageMaker, Azure ML, Google Vertex AI).
  
• Experience with containerization (Docker, Kubernetes) and deployment pipelines (CI/CD).
  
• Knowledge of advanced AI frameworks and model inference engines such as Triton Inference Server, TensorRT, and ONNX.
  
• Familiarity with model monitoring, observability tools, and techniques to ensure long-term reliability and performance.
  
• Strong communication and interpersonal skills with the ability to clearly articulate complex technical solutions to non-technical stakeholders.
  
• Experience in regulated industries or environments requiring strict compliance and data governance standards.
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

Granite is currently seeking applicants for our Voice Activations team to support our voice related products and services (HPBX, SIP, ePOTS, RCFs, Epik). This individual will be responsible for contributing to the technical implementation of our IP voice services at customer locations, from strategic planning and order configurations through to turning up and troubleshooting IP voice services. We are looking for representatives preferably with experience in the VoIP technology space or relevant technical background willing to learn and excel in the field.

Duties and Responsibilities:

• 
  
• Use internal system to run through activation queue
  
• Assist technicians and customers on the phone
  
• Handle escalation support for voice product activations both internally and to customers
  
• Troubleshoot services and devices in the field with customers and technicians
  
• Update configurations and/or order details to create successful turn up of services for customer
  
• Reconfigure Routers or equipment
  

Required Qualifications:

• 
  
• Technical background or desire to grow in technical field
  
• Strong organizational skills
  
• Ability to work independently and make judgement calls to resolve issues
  
• Ability to take direction and act upon it
  
• Demonstrative critical thinking and analytical problem-solving skills
  
• Strong verbal and written communication skills, ability to multitask
  
• Collaborative, Can-Do attitude
  
• Willingness to obtain government security clearance
  
• Solid work ethic
  

Preferred Qualifications:

• 
  
• Understanding of Networking, TCP/IP, Routing, Switching
  
• Experience in customer facing technical support roles
  
• Ability to refine and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise.
  
• 1-2 years in a technical support related role, or equivalent experience
  
• Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
  
• Prior public trust P2 security clearance
  
• Bachelor's Degree in Computer Science, Network Design, Network Security, or related field
  
• Experience with coding and automation platforms such as Python, Javascript or similar
  

#LI-JH1

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted hypothermic preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time. Paragonix also markets transplant services and organ screeningto the transplant community.

Position Overview: The Design Quality Engineer will play a crucial role in ensuring the quality and compliance of Paragonix's medical device products throughout the design and development lifecycle. The successful candidate will collaborate closely with cross-functional teams, including R&D, manufacturing, regulatory affairs, and quality assurance, to drive excellence in design control processes.

Primary responsibilities/authority will include:

• 
  
• Design Control Compliance: Implement and maintain design control processes in accordance with applicable regulatory standards (e.g., ISO 13485, ISO 14971, FDA QSR, MDR) to ensure the development of safe and effective medical devices.
  
• Risk Management: Lead and contribute to risk management activities throughout the design process, including the identification, assessment, and mitigation of potential risks. Work closely with the R&D team to integrate risk management into the design process.
  
• Failure Analysis: Assist in Post-Market Surveillance (PMS) initiatives, including failure investigation, record review, and data trending.
  
• Quality Planning: Develop and execute quality plans for new product development projects, outlining quality objectives, deliverables, and verification/validation activities.
  
• Design Input and Output:
  
  • 
    
  • Review and approve design inputs to ensure they are clear, complete, and aligned with user needs and regulatory requirements.
    
  • Validate that design outputs meet the specified design input requirements.
    
  
  
  
• Change Control: Manage design changes by assessing their impact on product quality, ensuring proper documentation, and obtaining necessary approvals.
  
• Verification and Validation:
  
  • 
    
  • Develop and execute protocols for design verification and validation strategies and acceptance criteria.
    
  • Collaborate with testing teams to ensure thorough testing of product designs.
    
  
  
  
• Collaboration: Work closely with cross-functional teams, including R&D, manufacturing, regulatory affairs, and quality assurance, to facilitate effective communication and collaboration throughout the product development process.
  
• Regulatory Compliance: Stay abreast of relevant regulations and standards and ensure that product designs comply with applicable requirements. Support regulatory submissions as needed.
  
• Continuous Improvement: Identify opportunities for process improvements within the design control system and contribute to the development and implementation of best practices.
  

Required Qualifications:

• 
  
• Bachelor's degree in engineering or a related field; advanced degree preferred.
  
• Minimum of 1-3 years of experience in a quality engineering role in the medical device industry.
  
• In-depth knowledge of design control processes, risk management, and quality management systems (ISO 13485, ISO 14971, FDA QSR).
  
• Strong technical skills related to product quality including VOE translation to Design Specs, Human Factors, CTQ Cascades, Design Characterization, Verification / Validation, Test Method Validation, Process Validation, Inspection Techniques and Statistics.
  
• Strong understanding of regulatory requirements for medical devices (FDA, EU MDR, etc.).
  
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions.
  
• DFSS or DMAIC Black Belt Certified, ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) certification is a plus.
  

Other Requirements:

• 
  
• Electrical and mechanical background strongly preferred.
  
• Experience creating and analyzing charts in Minitab, JMP, or equivalent software a plus.
  
• Knowledge of Six Sigma, Lean, SPC, ASQ and/or ISO process controls a plus.
  
• Computer proficiency in MS office (specifically Excel).
  
• Effective verbal and excellent technical writing skills.
  
• Excels at generating and maintaining organized and accurate records.
  
• Excellent oral and written communication skills in English.
  
• Able to travel domestically and internationally as required (

Contracts Legal Associate - Investment Management - Boston, MA

We are seeking candidates for a Contracts Legal Associate position with a highly successful investment management firm located in Boston, MA. The Contracts Legal Associate will be a part of the Legal & Compliance Global Delivery and Enablement team, supporting contracting and documentation initiatives related to client platform activities. This role focuses on drafting, reviewing, and negotiating agreements while contributing to process improvement and the development of technology-enabled solutions, including AI-driven tools, to enhance contracting efficiency. The ideal candidate will have 4+ years of paralegal and contract experience within the financial services industry.  

This is a 6-month contract position that will pay $40-48/hour (depending on experience). This position supports a hybrid work model, onsite 4 days per week in their Boston office. 

Responsibilities:

• Draft, review, and negotiate investment management agreements, amendments, ancillary documents, RFP responses, and non-disclosure agreements

• Serve as a primary point of contact for advisory legal teams, business development, and relationship management partners

• Collaborate with legal team members to support contracting and documentation efforts

• Assist with complex documentation issues and help establish appropriate controls and processes

• Support the development and implementation of legal technology solutions, including AI tools and Microsoft Power Platform applications

• Contribute to the continuous improvement of legal processes, workflow design, and operational efficiency

Qualifications:

• Bachelor’s degree in Legal Studies or a related field is required

• 3-4+ years of paralegal or contracting experience

• Financial services industry experience required (asset management strongly preferred)

• Experience supporting legal or contracting functions within an asset manager, financial institution, or large corporate environment

• Familiarity with legal technology applications and process improvement initiatives

• Strong business judgment, collaboration, and risk awareness

• Excellent written and verbal communication skills with the ability to distill complex concepts clearly

• Ability to work both independently and collaboratively in a fast-paced environment

• Additional language skills are a plus, but not required

If you are interested in learning more about this opportunity, please email your resume to Lydia at

IND123

Legal Associate - Investment Management - Boston, MA

We are seeking candidates for a Legal Associate position with a highly successful investment management firm located in Boston, MA. The Legal Associate will be a part of the Legal & Compliance Global Delivery and Enablement team, supporting contracting and documentation initiatives related to client platform activities. This role focuses on drafting, reviewing, and negotiating agreements while contributing to process improvement and the development of technology-enabled solutions, including AI-driven tools, to enhance contracting efficiency. The ideal candidate will have 4+ years of paralegal and contract experience within the financial services industry.  

This is a 6-month contract position that will pay $40-48/hr (depending on experience). This position supports a hybrid work model, onsite 4 days per week in their Boston office. 

Responsibilities:

• Draft, review, and negotiate investment management agreements, amendments, ancillary documents, RFP responses, and non-disclosure agreements

• Serve as a primary point of contact for advisory legal teams, business development, and relationship management partners

• Collaborate with legal team members to support contracting and documentation efforts

• Assist with complex documentation issues and help establish appropriate controls and processes

• Support the development and implementation of legal technology solutions, including AI tools and Microsoft Power Platform applications

• Contribute to the continuous improvement of legal processes, workflow design, and operational efficiency

Qualifications:

• Bachelor’s degree in Legal Studies or a related field is required

• 3-4+ years of paralegal or contracting experience

• Financial services industry experience required (asset management strongly preferred)

• Experience supporting legal or contracting functions within an asset manager, financial institution, or large corporate environment

• Familiarity with legal technology applications and process improvement initiatives

• Strong business judgment, collaboration, and risk awareness

• Excellent written and verbal communication skills with the ability to distill complex concepts clearly

• Ability to work both independently and collaboratively in a fast-paced environment

• Additional language skills are a plus, but not required

If you are interested in learning more about this opportunity, please email your resume to Olivia at  

Role Overview

TechnoSmarts is seeking a Manager of Talent Acquisition to lead and oversee recruitment efforts for Nursing and Advanced Practice Provider (APP) roles. This is a Hybrid position in Boston, MA.

This individual will manage a highly experienced team of seven recruiters, supported by administrative and sourcing partners, and will serve as a strategic partner and second-in-command within the Talent Acquisition function.

This role is ideal for a leader who thrives in complexity, brings strong operational discipline, and is deeply curious about data, systems, and innovation. Success in this role requires both analytical rigor and exceptional emotional intelligence — the ability to read the room, adapt in real time, and partner effectively with leaders who bring diverse and sometimes challenging perspectives.

Key Responsibilities

Recruitment Leadership & Operations

• Provide day-to-day leadership and oversight for all recruitment activity supporting Nursing and APP hiring.
• Ensure operational excellence across recruiting workflows, processes, and outcomes.
• Partner closely with recruiters, sourcers, and administrative support to drive efficiency and consistency.
• Continuously evaluate and refine recruiting processes to improve speed, quality, and candidate experience.

Strategic Partnership

• Act as a trusted advisor to clinical and operational leaders, offering strategic guidance and thoughtful challenge when appropriate.
• Support leadership with workforce planning insights and recruitment strategy in a highly complex nursing environment.
• Serve as a key thought partner and operational leader within the Talent Acquisition team.

Data, Analytics & Reporting

• Lead with data — develop, analyze, and interpret recruitment and workforce analytics.
• Build and maintain dashboards and reporting that provide actionable insights to leadership.
• Regularly challenge existing metrics, asking deeper questions to uncover trends, risks, and opportunities.
• Apply financial and workforce analytics to support informed decision-making.

Innovation & Continuous Improvement

• Demonstrate a passion for learning, growth, and innovation — including exploring and integrating AI and emerging technologies into recruiting workflows.
• Leverage tools while identifying opportunities to enhance or evolve current capabilities.
• Support and adapt to ongoing enterprise initiatives, including the Workday ERP implementation (experience with Workday is a strong plus).

People Leadership & Culture

• Lead a seasoned, high-performing team with respect, curiosity, and a growth mindset.
• Foster a culture of learning, accountability, and innovation.
• Navigate complex interpersonal dynamics with tact, empathy, and professionalism.
• Pivot quickly when priorities shift, maintaining trust and credibility with stakeholders.

Qualifications

Required

• 5–6 years of people leadership experience (Talent Acquisition or closely related function).
• Demonstrated success leading teams in complex, fast-moving environments.
• Strong analytical mindset with deep experience in reporting, dashboards, and data-driven decision-making.
• High emotional intelligence with the ability to manage ambiguity, read the room, and engage effectively with diverse leadership styles.
• Exceptional communication skills — tactful, thoughtful, and adaptable.

Preferred

• Experience with Workday or ERP implementations.
• Exposure to workforce planning, financial analytics, or advanced recruiting analytics.
• Comfort working in highly technical or intellectually curious environments.
• Healthcare experience not required — candidates from outside healthcare are strongly encouraged to apply.

Work Environment

• Hybrid schedule: In office on Tuesdays; second in-office day alternates between Wednesday or Thursday.
• Collaborative, intellectually stimulating environment with teams that value technology, data, and continuous improvement.