Information Technology Jobs in Boston
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Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.
Duties and Responsibilities:
- Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
- Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
- Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
- Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
- Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
- Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
- Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
Required Qualifications:
- Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
- 1-2 years in a technical support related role, or equivalent experience
- Understanding of networking standards, OSI model, subnetting and routing protocols
- Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
- Understanding of agile task management and project operations
- Ability to provide a high level of customer support to improve customer experience
- Ability to work well independently and in a team environment in a hybrid WFH model
- Must have the ability to be cleared for Public Trust P2 clearance
Preferred Qualifications:
- Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
- Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
- CCNA, Network+, or equivalent certification or higher
- Proficiency with Python, Javascript, or similar coding languages
- Telecommunications industry experience
- Prior public trust P2 security clearance
To succeed, organizations must blend digital and human capabilities. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCGs suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Manage and configure enterprise application services across both legacy and cloud platforms.
Lead upgrades, rollouts, patching, and migrations for a variety of applications.
Conduct health checks, monitoring, troubleshooting, and performance tuning.
Integrate applications with third-party platforms or in-house solutions.
Support complex deployments and ensure high availability of services.
Define and maintain SOPs, administrative practices, and end-user documentation.
Mentor service desk teams and promote best practices in application usage and management.
Coordinate with network, security, and support teams for seamless application service delivery.
Participate in planning, migrations, upgrades, and project execution.
Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
Drive standardization and operational consistency across the firm’s application portfolio.
Provide leadership and guidance within the M365 Application Governance Council.
Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
~ Proven experience in Adobe Creative Cloud deployment and productivity enablement.
~ Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
~ Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
~ Automating service management
~ Data analysis and backend reporting
~ Visualizing application performance metrics
~ Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
~ Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
~ Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
~ Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
~ Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
~ Strong incident management, security compliance, and vulnerability remediation experience.
~ Track record in defining KPIs and reporting on performance and service stability.
~ Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
~ Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
Prior involvement in enterprise-level security policy enforcement and tooling compliance.
Excellent organizational and time management skills.
Proven ability to manage multiple priorities in a fast-paced environment.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
~ In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
Our client, a global leader in s technology, is looking for a Global Strategic Sourcing Manager to join their team. This is an excellent opportunity to apply your strategic sourcing expertise in software to support a mission that matters, helping to build a safer future for communities and businesses.
Position Overview
As the Senior Procurement Category Manager for Software, you will be responsible for developing and executing comprehensive sourcing strategies. Your work will directly contribute to the company's success by optimising costs, mitigating risks, and building strong supplier relationships across the software category, including SaaS and other emerging technologies.
Responsibilities
- Develop and execute sourcing strategies for software and SaaS.
- Lead complex RFP, RFQ, and other formal sourcing processes.
- Negotiate favourable commercial terms and contractual conditions.
- Build and maintain strong relationships with key suppliers.
- Conduct regular supplier performance and business reviews.
- Analyse market trends and spend to identify cost savings.
- Provide expert procurement guidance to internal stakeholders.
- Present strategies and results confidently to senior leadership.
Requirements
- Extensive experience in procurement or a similar business role.
- Demonstrated experience in software strategic sourcing (SaaS, PaaS, IaaS).
- Proven ability to manage complex, high-value sourcing projects.
- Exceptional negotiation and analytical skills.
- Excellent communication, presentation, and interpersonal skills.
- Experience managing relationships with senior leadership.
- A Bachelor's degree in a related field is preferred.
- Legal authorisation to work in the U.S. indefinitely.
Benefits
- Incentive bonus plans.
- Medical, dental, and vision benefits.
- A 401K plan.
- An employee stock purchase plan.
- Paid parental and family leave.
Alongside these benefits, you will join a close-knit, global community. The company is focused on helping you do your best work in an inclusive and supportive environment.
How to Apply
For more information about this exciting role and if you meet the criteria, please submit your details without delay to quoting MB/1296999.
Langley Search & Selection ( ) is the leading specialist recruiter in the procurement, supply chain and purchasing field. We manage permanent and interim procurement and supply chain jobs globally for our clients, from large global multinationals to SMEs
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service
Duties and Responsibilities:
- Using excel daily, data entry and data analysis
- Pulling and reading Customer Service Records (CSRs)
- Extracting phone numbers from carrier invoices, as well as inventories from CSRs
- Opening orders for various products, as well as tickets, including disconnects, feature change,
- DL listing, etc.
- Assisting with updating customer accounts within various systems as needed
- Communicating directly with supervisor, teammates, account managers, and other depts. (as
- applicable) concerning project matters
- Various call-based projects, including surveying customers/contacts
- Communicating directly with carriers, account managers and collaborating teams concerning
- maintenance of services
- Participating in calls/meetings with internal teammates and carriers
- Using various internals systems to update project spreadsheets
Required Qualifications:
- Bachelor's Degree
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Product Developers at SharkNinja assist in owning the entire New Product Development (NPD) process from concept to shelf for our Shark and Ninja Brands. Product Developers deliver sustainable, best in class product development thinking, governance, and process to enable the organization to execute the program portfolio flawlessly. Associate Program Managers work cross-functionally, providing exposure and visibility on a global scale acting in a general manager capacity. They lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.
A SharkNinja Product Developer thinks, acts and leads his/her programs like a global leader for every project or program they manage and owns the overall success of the program with a steady focus on Scope, Cost, and Schedule. They are seen as the glue that holds the team together by owning communication streams across all groups in order to ensure that risks are mitigated, and deliverables are completed on time. They operate with urgency, ensuring that scope creep, cost risks, and schedule slips are escalated to senior management in parallel to driving resolutions.
Senior Product Developers are individual contributors, leading the organization through our unique SharkNinja product development process. This role is best suited for a professional who thrives, and has demonstrated success in a dynamic, fast paced product development environment.
Responsibilities:
- Drives and actively facilitate the interaction of cross-functional stakeholders to bring products to market, including managing risks, and schedule
- Collaborate with teams to ensure that the go to market strategy will provide high rate of sales
- Accountable to deliver all elements of the program, from product ideation to end-of-life
- Make use of KPI’s and data to help drive decision making across the cross-functional teams
- Identify program risks, develop mitigation/contingency and track progress
- Spot resource and knowledge gaps and take steps necessary to highlight/remedy
- Identify resource and knowledge gaps and take steps necessary to highlight/remedy
- Channel global information to local teams, act as conduit to support the business
Requirements & Attributes:
- Bachelor's Degree in technical/engineering, business management, or marketing field highly desired
- 2-3+ years direct Product Development experience ideally within a consumer product company
- Experience with small home appliances, motorized devices, or outdoor consumer products a plus
- Assertive, confident, capable
- Able to cultivate and lead a high performing team that delivers results
- Excellent written, verbal and communication skills. Experienced addressing C-Suite, Peer Functional Groups, Suppliers, and Customer audiences
- Cross-functional leadership skills
- Possess a strong bias to action and accountability
- Intermediate/working level skills with MS Project (or similar), Excel, PPT and Visio
- High energy, with a positive attitude
- Detail oriented
- Presentation skills – Must be proficient with PowerPoint and be comfortable developing and presenting to large groups including executive management either in person or over MS Teams.
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range$72,300—$135,700 USD
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
Leaders of Program Management at SharkNinja lead in owning the entire New Product Development (NPD) process from concept to shelf for our Brands.? Program Managers deliver sustainable, best in class product development thinking, governance, and process to enable the organization to execute the program portfolio flawlessly. Program Managers work cross-functionally, providing exposure and visibility on a global scale acting in a general manager capacity.? Program Managers lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.
A SharkNinja Program Manager thinks, acts and leads his/her programs like a global leader for every project or program they manage and owns the overall success of the program with a steady focus on Scope, Cost, and Schedule. Our Program Managers are seen as the glue that holds the team together by owning communication streams across all groups in order to ensure that risks are mitigated, and deliverables are completed on time. They operate with urgency, ensuring that scope creep, cost risks, and schedule slips are escalated to senior management in parallel to driving resolutions.?
Program Managers lead the organization through our unique SharkNinja product development process. This role is best suited for a professional who thrives, and has demonstrated success in a dynamic, fast paced product development environment.?
Responsibilities
- Drives and actively facilitate the interaction of cross-functional stakeholders to bring products to market, including managing risks, and schedule
- Collaborate with teams to ensure that the go to market strategy will provide high rate of sales
- Accountable to deliver all elements of the program, from product ideation to end-of-life
- Make use of KPI’s and data to help drive decision making across the cross-functional teams
- Identify program risks, develop mitigation/contingency and track progress
- Spot resource and knowledge gaps and take steps necessary to highlight/remedy
- Identify resource and knowledge gaps and take steps necessary to highlight/remedy
- Channel global information to local teams, act as conduit to support the business
Requirements & Attributes:
- Bachelor's Degree in technical/engineering or business management field highly desired
- 8-10+ years direct Program Management experience
- Experience desired in some combination of engineering, new product development or program management (Consumer Goods Industry strongly preferred)
- Assertive, confident, capable
- Strong influence skills
- Able to cultivate a high performing team delivering results
- Excellent written, verbal and communication skills. Experienced addressing C-Suite, Peer Functional Groups, Suppliers, and Customer audiences
- Cross-functional leadership skills
- Possess a strong bias to action and accountability
- Intermediate/working level skills with MS Project (or similar), Excel, PPT and Visio
- High energy, with a positive attitude
- Detail oriented
- Presentation skills – Must be proficient with PowerPoint and be comfortable developing and presenting to large groups including executive management either in person or over MS Teams.
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range$123,800—$230,000 USD
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
* Engineering & Administration
* Manage and configure enterprise application services across both legacy and cloud platforms.
* Lead upgrades, rollouts, patching, and migrations for a variety of applications.
* Conduct health checks, monitoring, troubleshooting, and performance tuning.
* Integrate applications with third-party platforms or in-house solutions.
* Support complex deployments and ensure high availability of services.
* Governance, Documentation & Support
* Define and maintain SOPs, administrative practices, and end-user documentation.
* Develop governance frameworks around licensing, lifecycle, and architecture.
* Provide Tier 3 escalation support and resolve complex technical issues.
* Mentor service desk teams and promote best practices in application usage and management.
* Collaboration & Cross-Team Engagement
* Coordinate with network, security, and support teams for seamless application service delivery.
* Participate in planning, migrations, upgrades, and project execution.
* Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
* Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
* Drive standardization and operational consistency across the firm's application portfolio.
* Provide leadership and guidance within the M365 Application Governance Council.
* Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
* 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis.
* Proven experience in Adobe Creative Cloud deployment and productivity enablement.
* Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
* Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
* Scripting and bulk administration
* Automating service management
* Data analysis and backend reporting
* Visualizing application performance metrics
* Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
* Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
* Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
* Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
* Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
* Strong incident management, security compliance, and vulnerability remediation experience.
* Track record in defining KPIs and reporting on performance and service stability.
* Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
* B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
* Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
* Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
* Prior involvement in enterprise-level security policy enforcement and tooling compliance.
* Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
* Key Attributes for Success:
* Excellent organizational and time management skills.
* Proven ability to manage multiple priorities in a fast-paced environment.
* Proactive problem-solver with a collaborative mindset.
* Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
* The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
* Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
* Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here ( ) for more information on E-Verify.
At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.
As a Software Development Engineer, you will represent Embedded Quality in the Software organization. You will have a direct impact on the business, advancing the platform for both internal and external customers. You'll be exposed to a large variety of the foundational pieces of the Sonos system - music playback, device-to-device interaction, partner services, and much more. In addition, you'll be tasked with creating a development pipeline with quality at its core. You will be expected to understand the features being built and automate testing of those features. In addition, you will work with a team of industry-leading innovators across many different disciplines such as hardware, product management and user experience. If you love music, solving challenging problems and delivering high-quality products, we want to talk with you!
What You'll Do
Develop and improve the team's automated CI/CD release pipeline, with quality as its foundation.
Develop automated tests for new software features, especially around partners and control API
Monitor, debug, and fix breakages within our automated pipeline.
Add and democratize new forms of data and metrics to allow the team to make decisions on where to focus and improve our tests.
Be an active participant and engaged part of your Scrum team - you are the voice of both quality and the customer during the development process.
Review requirements, behavior specifications, and design documents to begin test development early and uncover issues prior to implementation.
Investigate log, track, and triage bugs to determine root cause and establish prioritization.
Advocate Software Quality within Sonos
What You'll Need
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria.
Basic Qualifications
Bachelor's Degree in Computer Science, Software Engineering or equivalent experience
1-5 years of experience in automation, preferably with embedded systems
Demonstrated proficiency writing code for automation with one or more of the following: Python, Javascript, C/C++
Experience with version control such as Git, Perforce, etc
Knowledge on data instrumentation and telemetry for Software Quality
This role requires commuting distance to our main engineering office in Boston. Qualified candidates must be able to be in our office at least once a week. (#LI-Hybrid)
Preferred Qualifications
Experience with REST and/or Websocket based APIs
Experience with CI/CD build and release pipelines: Github Actions, Jenkins, Azure Pipelines, etc
Experience with the following technologies:
Embedded, Restful API and Cloud automation testing tools in a B2B model
OpenAPI Specifications, Data Telemetry and Code Instrumentation
Test Automation Frameworks in Python
JIRA
Kubernetes and Docker containerization
Linux as a development platform
Tableau, Kibana, DataDog and other system reliability and quality tracking tools
Visa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.
Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.
The base pay range for this role based off geographic location is:
$88,000 and $109,800The specific pay offered will depend on the candidate's geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process.
Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.
We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:
Medical, Dental, and Vision Insurance
A 401(k) plan with company matching and immediate vesting
An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required
80 hours of sick time upon hire, refreshed annually
Up to 12 paid holidays per calendar year
Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition
Company-paid Disability, Life, and AD&D Insurance
Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance
Mental health benefits to support your holistic well-being
A generous employee discount program & Sonos Radio HD - on us!
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.
Position Summary:
We are seeking a highly motivated attorney to join our legal team as Corporate Counsel/Sr. Corporate Counsel. This role will support the company’s public company reporting obligations, corporate governance processes, compliance initiatives, and contracting activities across the organization. Title and level will be determined based on experience and scope of responsibility.
This position is well-suited for a life sciences attorney who thrives in a fast-paced, clinical-stage biotech environment and enjoys partnering with cross-functional teams to provide practical legal guidance. The role requires strong attention to detail, sound judgment, and the ability to manage a broad range of legal matters in a growing organization.
The successful candidate will work closely with the General Counsel and senior leadership, partnering with teams across Finance, Investor Relations, Clinical Development, Regulatory, Technical Operations, and HR, and coordinating with external counsel as needed.
Key Responsibilities:
Securities & Corporate Governance
- Assist in the preparation and review of SEC filings, including Forms 10-K, 10-Q, 8-K, proxy statements, and Section 16 filings.
- Partner with Finance and Investor Relations to support the company’s disclosure processes, planning and drafting, including for earnings releases, investor presentations, and proxy materials.
- Monitor and advise on securities law compliance, including Nasdaq listing standards, Sarbanes-Oxley requirements, and insider trading policies.
- Provide legal support for capital markets transactions, including equity offerings and financings common in clinical-stage biotech companies.
- Support Board of Directors and committee governance activities, including preparation of board materials and maintenance of governance documentation.
- Provide legal guidance on corporate governance and regulatory requirements affecting the organization.
- Partner with HR and leadership on matters including equity plans and corporate policies.
Healthcare, Data Privacy, and Corporate Compliance
- Serve as a trusted advisor to senior leadership and cross-functional teams on business and compliance strategies, establishing the Compliance function as an approachable, knowledgeable, practical, and solutions-oriented business partner.
- Assist with the development and maintenance of policies and procedures to support the company’s corporate governance initiatives, healthcare compliance programs, and privacy framework, including the company’s code of business conduct and ethics.
- Serve as the go-to internal lead for guidance concerning compliance-related regulations, including data protection, information security, GDPR, and HIPAA, and monitor changes in healthcare compliance and data protection requirements to operationalize “fit for purpose” program updates.
- Coordinate and support the company’s privacy program activities, including Data Protection Impact Assessments (DPIAs), Records of Processing Activities (RoPAs), data mapping, maintenance of related documentation, and facilitation of data subject requests.
- Lead risk assessments to identify and prioritize compliance-related risks.
- Develop and deliver risk-based compliance training and guidance materials for employees across the company.
- Partner with the company’s Information Technology team to mitigate information security-related risks, including risks related to AI adoption, privacy matters, and cybersecurity incidents.
Contracting Matters
- Draft, review, and negotiate a wide range of life sciences agreements, including:
- Clinical trial agreements
- CRO and vendor agreements
- Manufacturing and supply agreements
- Licensing and collaboration agreements
- Research and development agreements
- Technology and services agreements
- Serve as a legal partner to cross-functional teams including Clinical Development, Regulatory, Technical Operations, R&D, and G&A functions.
- Support negotiation of complex and high-impact agreements, liaise with our clinical research organizations (CROs) to manage all aspects of contracting processes for large scale clinical trials, and escalate strategic matters as appropriate.
- Contribute to the development of contract templates, playbooks, and contracting best practices to improve efficiency and consistency.
Cross-Functional Legal Support
- Partner with the General Counsel and legal team on a variety of matters affecting the organization.
- Provide legal support on issues arising throughout the drug development lifecycle, including regulatory, operational, and compliance considerations.
- Coordinate with external counsel and internal stakeholders to support key legal initiatives and transactions.
- Contribute to a collaborative, business-oriented legal function that supports the company’s mission and growth.
Qualifications:
- J.D. from an accredited law school and admission to practice in at least one U.S. jurisdiction.
- 6+ years of legal experience, including corporate securities, compliance, and/or commercial contracting experience at a top law firm and/or public life sciences company.
- Strong knowledge of SEC regulations, Sarbanes-Oxley, public company disclosure requirements, and stock exchange listing standards.
- Experience drafting and negotiating complex life sciences or other agreements, particularly those supporting clinical development and technical operations.
- Understanding of drug development lifecycle and regulatory environment impacting biotechnology companies.
- Excellent analytical, communication, and stakeholder management skills.
- Ability to manage multiple priorities, make decisions with incomplete information, and operate effectively in a fast-paced, collaborative environment.
Preferred Experience:
- Experience supporting a clinical-stage biotechnology or pharmaceutical company.
- Familiarity with clinical development operations, CRO agreements, manufacturing agreements, and licensing transactions.
- Experience supporting public company reporting and governance processes.
- Experience working in a lean legal team environment with exposure to a broad range of legal matters.
- Demonstrated project management skills, including successful execution of complex projects with multiple stakeholders and utilization of soft skills to maximize team collaboration and effectiveness.
About Upstream Bio:
Upstream Bio is a public company based in Waltham, MA. We are developing verekitug, the only known antagonist currently in development that targets the receptor for Thymic Stromal Lymphopoietin (TSLP). We have advanced this highly potent monoclonal antibody into separate Phase 2 trials for the treatment of severe asthma, chronic rhinosinusitis with nasal polyps (CRSwNP), and chronic obstructive pulmonary disease (COPD). Our experienced team is committed to maximizing verekitug’s unique attributes to address the substantial unmet needs for patients underserved by today’s standard of care. Learn more about us at .
Compensation
Target Salary Range: $234,000 -$286,000
*Base Compensation for this role will depend on a number of factors including a candidate’s qualifications, skills, competencies, and experience. Base pay is only one component of the company’s total rewards package. All regular employees are also eligible for the company’s cash bonus and equity incentive programs. Additional benefits include health care, vision, dental, retirement, PTO, etc.
Locations: Atlanta | Boston | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
- Engineering & Administration
- Manage and configure enterprise application services across both legacy and cloud platforms.
- Lead upgrades, rollouts, patching, and migrations for a variety of applications.
- Conduct health checks, monitoring, troubleshooting, and performance tuning.
- Integrate applications with third-party platforms or in-house solutions.
- Support complex deployments and ensure high availability of services.
- Governance, Documentation & Support
- Define and maintain SOPs, administrative practices, and end-user documentation.
- Develop governance frameworks around licensing, lifecycle, and architecture.
- Provide Tier 3 escalation support and resolve complex technical issues.
- Mentor service desk teams and promote best practices in application usage and management.
- Collaboration & Cross-Team Engagement
- Coordinate with network, security, and support teams for seamless application service delivery.
- Participate in planning, migrations, upgrades, and project execution.
- Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
- Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
- Drive standardization and operational consistency across the firm's application portfolio.
- Provide leadership and guidance within the M365 Application Governance Council.
- Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
- 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
- Proven experience in Adobe Creative Cloud deployment and productivity enablement.
- Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
- Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
- Scripting and bulk administration
- Automating service management
- Data analysis and backend reporting
- Visualizing application performance metrics
- Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
- Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
- Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
- Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
- Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
- Strong incident management, security compliance, and vulnerability remediation experience.
- Track record in defining KPIs and reporting on performance and service stability.
- Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
- B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
- Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
- Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
- Prior involvement in enterprise-level security policy enforcement and tooling compliance.
- Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
- Key Attributes for Success:
- Excellent organizational and time management skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Proactive problem-solver with a collaborative mindset.
- Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
- The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
- Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
- Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
- Dental coverage, including up to $5,000 in orthodontia benefits
- Vision insurance with coverage for both glasses and contact lenses annually
- Reimbursement for gym memberships and other fitness activities
- Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
- Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
- Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Futures BTC, a member of the Sevita family, provides quality and individualized treatment to children and adolescents with Autism Spectrum Disorders and other related disorders.
State Director – ABA Services
Futures | Massachusetts
$120,000 – $140,000 + Performance Bonus
Futures, a Sevita company, is seeking an experienced ABA State Director to lead clinical excellence, operational performance, and strategic growth across Massachusetts.
This role oversees multi-site center-based and community ABA services, ensuring strong clinical quality, KPI performance, financial health, and sustainable growth.
The State Director of ABA Services provides strategic leadership, clinical oversight, and operational management across a multi-state network of Applied Behavior Analysis (ABA) clinics. This role is responsible for ensuring high-quality, ethical service delivery, strong clinical outcomes, compliance with funding sources, and alignment with organizational goals. The State Director supports and supervises Area Directors and administrative leadership teams to drive performance and growth across all assigned locations. They also assist in oversight of all Program Directors for each respective location.
Implement the strategic direction for clinical operations and ensures alignment with state business goals and objectives.
Execute core growth strategy to increase census, maximize utilization and occupancy percentages; respond to local requests for proposals to address payer needs; identify and participate in new start development initiatives, and identify potential acquisition partners.
Implement strategies to maintain and foster relations with individuals receiving services, families, and guardians; oversee implementation of individuals supported satisfaction surveys, and implement enhancement plans.
Responsible for the financial performance of a regional business unit, review financial statements, oversees regional purchasing, and ensures billing compliance and documentation.
Provide leadership including direct supervision of Program Directors and the regional support team; implements Network employee practices; oversees regional safety and workers’ compensation implementation.
Partner with Quality Improvement and Compliance teams to address clinical concerns and uphold service integrity.
Oversee staffing models, caseload allocation, and clinic capacity to ensure sustainable growth.
Manage statewide budget and financial performance, including productivity targets and cost controls.
Lead recruitment and retention initiatives to build a strong, stable workforce.
Support onboarding, performance management, and succession planning for all leaders.
Collaborate with credentialing, contracting, and billing teams to ensure smooth service delivery
Serve as a point of contact for regional partnerships, school districts, referral sources, and community stakeholders.
Represent the state in strategic initiatives, committees, and enterprise-level projects.
Drive performance metrics related to clinical quality, patient outcomes, staff retention, and financial targets.
Qualifications:
Master’s degree in Business or Human Services, other education and experience as required by state
Seven to ten years of related experience with significant management experience in the ABA field.
BCBA Certification preferred
Strong attention to detail and organizational skills
Ability to multi-task and meet deadlines
Effective communication skills to manage relationships
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law
good possibility of going longer than 12/31 Job Responsibilities: Risk & Dependency Management: Collaborates closely with software leaders and team members to proactively identify, analyze, and resolve risks, dependencies, and conflicts within the Agile environment, ensuring timely resolution and minimal disruption to delivery schedules.
Process Improvement: Leads improvement projects and initiates change within the discipline.
Independently develops and implements solutions to enhance efficiency, effectiveness, and overall value delivery under limited supervision.
Strategic Problem Solving: Resolves a wide range of issues in creative ways while encountering diverse challenges, demonstrating good judgment in selecting methods and techniques for obtaining solutions.
Stakeholder Communication: Builds a culture of transparency by effectively communicating project status updates and impediments to stakeholders, including Release Train Engineers (RTEs) and Lean Portfolio Managers (LPMs).
ART & Solution Train Support: Provides dedicated support to Agile Release Trains (ARTs) and Solution Trains; leverages Kanban boards and information radiators to facilitate the smooth flow of value and alignment with strategic objectives.
Agile Coaching: Provides guidance and coaching in Agile methodologies, nurturing a culture of continuous improvement and empowering teams to embrace Agile best practices.
Cross-Functional Advocacy: Promotes collaboration between teams, Architects, Engineering, Marketing, and Quality & Regulatory (Q&R) departments.
Implements initiatives such as continuous delivery pipelines and DevOps integration.
PI Planning: Supports Sprint/Program Increment (PI) Planning readiness sessions; ensures thorough preparation of Vision and Backlogs and participates in pre- and post-PI Planning meetings.
Agile Transformation: Enables teams to self-organize at scale by providing guidance on agile transformation efforts, supporting design flow optimization, and influencing flow factors.
Leadership & Influence: Cultivates effective relationships and shares knowledge to influence projects and peer groups, advocating for innovative ideas and guiding others toward optimal solutions.
Minimum Requirements: Education: Bachelor's or Master's Degree in Electrical, Electronic, Mechanical, Computer Science, or IT Engineering; Business Administration, Project Management, Program Management, or equivalent.
Experience: Minimum 2 years of experience with a Bachelor's degree in Software Development, Agile Project Management, or equivalent; OR no prior experience required with a Master's Degree.
Certification: Leading SAFe and Advanced Scrum Master.
Experience: Minimum 3 years of experience as a SCRUM Master and minimum 8 years of experience in Software Development.
Preferred Skills: Continuous Improvement & Change Management Stakeholder & Risk Management Business Acumen & People Management Software Development Life Cycle (SDLC) Scrum & Agile Methodologies Project Management Tools & SAFe Principles DevOps Integration Troubleshooting
The Experience:
Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.
But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.
The Benefits:
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Here’s what we are looking for in you:
Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!
Responsibilities:
? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
? Stay curious, adaptable and have a desire to learn and grow through self development
? Continually learn new digital and technical skills
? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
? Volunteer within the community and be an advocate for financial literacy
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
Preferred Qualifications:
- Associate’s degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Boston, MA: $52,624 - $57,408 for Cafe Ambassador
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
The Experience:
Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.
But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.
The Benefits:
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Here’s what we are looking for in you:
Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!
Responsibilities:
? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
? Stay curious, adaptable and have a desire to learn and grow through self development
? Continually learn new digital and technical skills
? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
? Volunteer within the community and be an advocate for financial literacy
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
Preferred Qualifications:
- Associate’s degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Boston, MA: $52,624 - $57,408 for Cafe Ambassador
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
The Experience:
Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.
But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.
The Benefits:
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Here’s what we are looking for in you:
Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!
Responsibilities:
? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
? Stay curious, adaptable and have a desire to learn and grow through self development
? Continually learn new digital and technical skills
? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
? Volunteer within the community and be an advocate for financial literacy
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
Preferred Qualifications:
- Associate’s degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Boston, MA: $52,624 - $57,408 for Cafe Ambassador
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
The Experience:
Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.
But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.
The Benefits:
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Here’s what we are looking for in you:
Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!
Responsibilities:
? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
? Stay curious, adaptable and have a desire to learn and grow through self development
? Continually learn new digital and technical skills
? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
? Volunteer within the community and be an advocate for financial literacy
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
Preferred Qualifications:
- Associate’s degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Boston, MA: $52,624 - $57,408 for Cafe Ambassador
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
The Experience:
Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.
But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.
The Benefits:
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Here’s what we are looking for in you:
Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!
Responsibilities:
? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
? Stay curious, adaptable and have a desire to learn and grow through self development
? Continually learn new digital and technical skills
? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
? Volunteer within the community and be an advocate for financial literacy
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
Preferred Qualifications:
- Associate’s degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Boston, MA: $52,624 - $57,408 for Cafe Ambassador
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
The Experience:
Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.
But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.
The Benefits:
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Here’s what we are looking for in you:
Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!
Responsibilities:
? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
? Stay curious, adaptable and have a desire to learn and grow through self development
? Continually learn new digital and technical skills
? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
? Volunteer within the community and be an advocate for financial literacy
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
Preferred Qualifications:
- Associate’s degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Boston, MA: $52,624 - $57,408 for Cafe Ambassador
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
The Experience:
Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.
But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.
The Benefits:
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Here’s what we are looking for in you:
Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!
Responsibilities:
? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
? Stay curious, adaptable and have a desire to learn and grow through self development
? Continually learn new digital and technical skills
? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
? Volunteer within the community and be an advocate for financial literacy
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
Preferred Qualifications:
- Associate’s degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Boston, MA: $52,624 - $57,408 for Cafe Ambassador
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
The Sr Research Compliance Associate works within the Office of Research Integrity and Compliance to support the Institute’s robust research conflicts of interest and industry interactions program. Responsible for the review and management of faculty, research staff, and institutional outside relationships and agreements that are related to research, to ensure compliance with sponsor regulations and institutional policies for conflicts of interest and commitment. This work advances and preserves the integrity of the academic mission of the Institute by facilitating beneficial collaborations with industry that improve academic research while ensuring that these activities are conducted within the requirements of institutional policies. Frequently interacts with faculty and research scientists to provide advice on the policies relating to conflicts of interest and commitment in research, identifies issues and risks for consideration by the Faculty Conflict of Interest Committee, reviews individual agreements of faculty and research staff, and supports the Program Manager to disseminate policies and education to faculty and research staff. Works independently to manage complex processes.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
- With little oversight from the Program Manager, responsible for the timely intake and review of financial disclosures and outside activity agreements from faculty and research scientists that may pose conflicts of interest with research under institutional policies and sponsor regulations
- Participate in the administration, testing, updating, and operation of the online conflict of interest disclosure system and database
- Responsible for providing information and support to the DFCI Faculty Conflict of Interest Committee. Identify cases, trends, and issues for committee consideration
- Responsible for the identification and review of institutional interests that may pose conflicts of interest with research under institutional policies
- Responsible for the compliance review of faculty and research staff outside activity agreements
- Answer questions via email or phone from faculty, research staff, directors, administrators, other internal customers or external academic affiliates regarding conflict-of-interest policies and processes in formal and informal settings. Facilitate compliance with institutional policies by enabling these individuals to understand policy requirements
- Support the Office of Research Integrity and Compliance to conduct an annual research compliance risk assessment and develop work plan to address identified risks, including conducting audit and monitoring activities
- Contribute to the development of policies, procedures, and guidelines in functional areas, based on cases and other priorities or initiatives as identified by supervisors
- Participate in the design and delivery of training and website content relating to research conflicts of interest and Institute policies on outside activities. Participate in tracking completion of training
- Monitor updates and changes in sponsor requirements and maintain a current and in-depth understanding of policies and regulations regarding research conflicts of interest
- Enhance professional growth and development by participating in educational programs, distributing and reading current literature and conducting and participating in in-service meetings and workshops
- Support other ORIC team members during peak times of activity
- Comply with office practices that support the efficient operation and documentation of the research conflicts of interest program
- Provide professional guidance and mentorship to other Research Compliance Associates, I and II
- Perform other duties as assigned by the supervisor
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Regulatory experience and ability to spot issues
- Advanced level experience with MS Word, Excel, PowerPoint
- Excellent written and verbal communication skills
- Superior organizational skills
- Superior editing and proofreading skills
- Ability to prioritize and complete tasks independently and in a timely manner
- Ability to make sound administrative judgments and assume responsibility for decisions
- Ability to anticipate the needs of the individuals assigned to support
- Ability to maintain information that is sensitive and frequently of a confidential nature
- Strong problem-solving skills and the ability to work both independently and as a member of a team
MINIMUM JOB QUALIFICATIONS:
- The position requires a bachelor’s degree, preferably in a scientific or legal field.
- Minimum of 4 years of experience in conflicts of interest, research compliance, or similar regulatory work.
- Candidates must have in-depth knowledge of conflict-of-interest regulations, strong problem-solving skills, and the ability to work under deadlines.
- Relevant post-graduate education (e.g., JD, Master’s, PhD) is preferred but not required.
- Experience in academic, research, or hospital settings, as well as a background in science or medicine, is an advantage.
- The role also requires the ability to identify issues and strategize process improvements.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEO Poster.Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$87,300.00 - $98,800.00