Information Technology Jobs in Bartlett
203 positions found — Page 11
Responsible for maintaining production and quality by ensuring proper operation of machinery and mechanical equipment.
**Shift - 1st - 630am-4pm**
Duties and Responsibilities
- Perform preventive maintenance on engines, motors, pneumatic tools, conveyor systems, and production machinery, following diagrams, manuals, manufacturer instructions, and engineering specifications.
- Troubleshoot mechanical malfunctions by observing equipment, listening for issues, and using precision measuring/testing instruments.
- Remove and replace defective parts using hoists, cranes, hand tools, and power tools.
- Inspect parts for dimensional changes using rules, calipers, micrometers, and other measuring tools.
- Adjust functional parts and control instruments using hand tools, levels, plumb bobs, and straightedges.
- Communicate preventive maintenance techniques to production staff to reduce downtime.
- Fabricate repair parts using machine shop instruments and equipment.
- Manage equipment, parts, and supply inventories; anticipate needs and place orders as required.
- Maintain maintenance resource efficiency by using equipment and supplies appropriately.
- Provide maintenance information, answer inquiries, and prepare mechanical maintenance reports.
- Keep technical knowledge current by attending workshops, reviewing publications, and networking.
- Document and communicate work actions, irregularities, and ongoing needs to maintain continuity among teams.
- Ensure a safe and clean working environment by following all procedures, rules, and regulations.
Skills & Qualifications
- Equipment maintenance and technical understanding
- Technical curiosity and problem-solving
- Ability to work under uncertainty
- Basic safety knowledge
- Power tool proficiency
- Attention to detail
- Flexibility and adaptability
- Supervisory and teamwork skills
- Strong job knowledge and productivity
Working Conditions
- Frequent standing, walking, lifting, bending, reaching, stooping, and other physical activity.
- Work conditions vary; flexibility is critical based on production needs.
- Temperature exposure: 30–110°F.
- Exposure to machinery, electrical, mechanical, and chemical hazards; high noise levels; damp or slippery floors.
- Must be able to lift up to 50 lbs. and stand for long periods.
Education & Experience
- High School Diploma or equivalent.
- Minimum 3 years of related experience and/or training, or equivalent combination of education and experience.
ABOUT ACCURATE PERSONNEL
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, nat. origin, disability status, genetics, protected vetstatus, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
Senior Administrator or HR Manager (HR, Payroll, & Administration Lead)
An international sourcing company is seeking a trusted and hands-on Senior Administrator to lead the company’s HR and administrative functions across the U.S.
This is a high-impact, standalone role responsible for managing the full employee lifecycle while supporting executive leadership and ensuring smooth day-to-day operations. You will serve as the primary HR lead for the organization and play a key role in strengthening internal processes and compliance.
If you enjoy ownership, autonomy, and building effective systems in a collaborative environment, this opportunity is for you.
Ideal Candidate:
A hands-on HR professional with 3+ years of experience managing HR operations, payroll (ADP), and office administration within a small organization (approximately 50-70 employees).
Key Responsibilities:
People Operations & HR Leadership
- Serve as the primary HR contact for approximately 75 employees nationwide
- Manage end-to-end payroll processing (ADP), ensuring accuracy and compliance
- Administer employee benefits programs (health insurance, 401(k), etc.) in coordination with external providers
- Maintain HR records and ensure compliance with federal and multi-state employment laws
- Coordinate recruitment efforts including job postings, interview logistics, and reference checks
- Lead onboarding and new hire orientation
- Support and administer performance review processes
- Address employee inquiries and promote a positive, compliant work environment
- Assist leadership with employee engagement and retention initiatives
- Maintain strict confidentiality of employee and company information
- Support updates to company policies and the Employee Handbook
Administration & Executive Support
- Maintain company records, licenses, insurance policies, and compliance documentation
- Manage vendor relationships, service providers, and office procurement
- Oversee office operations at the Illinois headquarters
- Coordinate external audits and prepare required documentation
- Support internal controls and compliance initiatives
- Provide administrative and operational support to executive leadership
Requirements:
- Over 3 years of hands-on HR operations and payroll experience
- Experience managing payroll systems (ADP required) and benefits administration
- Experience in a standalone HR role strongly preferred
- Working knowledge of multi-state employment practices preferred
- Strong organizational skills with exceptional attention to detail
- Ability to work independently and manage multiple priorities
- Professional communication skills with a confident and trustworthy presence
- High level of discretion and integrity
- Bachelor’s degree in HR, Business, Accounting, or related field (or equivalent experience)
- Understanding of Japanese business culture is a strong plus
Job Title: Customer Service Representative
Location: Hanover Park, IL
Industry: Manufacturing
Pay: $20–23/hr
Benefits: Eligible for medical, dental, vision, and 401(k)
Job Description
We are seeking a detail-oriented Customer Service Representative to join a growing product manufacturing company in Arlington Heights. This is an opportunity ideal for someone with prior customer service and order entry experience who thrives in a fast-paced, high-volume environment.
This role is heavily focused on order processing and requires strong attention to detail, accuracy, and the ability to manage a steady workflow. The team handles a high volume of daily orders, and each member plays a critical role. Reliability, strong attendance, and the ability to work collaboratively are essential for success in this position.
Key Responsibilities
- Process 60–75 customer orders per day once fully trained.
- Review and enter purchase orders accurately into the system.
- Verify product pricing, stock availability, and shipping details.
- Expedite rush orders and manage back orders to ensure timely fulfillment.
- Monitor shared inbox and process incoming electronic and manual orders.
- Assist customers with returns, shipment tracking, and general order inquiries.
- Support Sales team with customer-related questions or issues.
- Check delivery status and communicate updates as needed.
- Maintain accurate data entry and documentation within CRM and internal systems.
- Perform additional duties as assigned by the Customer Service Supervisor.
Qualifications
- 2+ years of customer service experience with order entry required.
- Experience in a corporate, product-based or manufacturing environment preferred.
- High School Diploma required.
- Strong Microsoft Office skills.
- Experience with CRM systems; AS400 experience is a plus.
- Excellent data entry skills with strong attention to detail and accuracy.
- Ability to handle high-volume work while maintaining quality and efficiency.
- Strong communication skills and team-oriented mindset.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Job description - Carol Stream, IL
For our Jason Industrial and AMMEGA Customer Service team, we are currently looking for a
CUSTOMER SUPPORT SPECIALIST. As a customer support specialist, you will be responsible for facilitating customer requests for information, quotations, and orders by interacting with customers, supervisors, the sales team, and vendors. A day in the life of a customer support specialist can look like:
- Communicating with customers to receive orders for products and installations via fax, e-mail, phone, or from sales staff.
- Processing customer orders accurately and timely.
- Researching customer order history and reviewing inventory for availability.
- Maintaining and updating customer files.
- Following up on orders in progress and communicating order statuses with outside sales staff.
- Interacting extensively with vendors and customers.
- Performing product research through contact with our vendors.
- Obtaining pricing on purchases, generating and following up on quotes.
- Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed.
- Verifying accuracy of order when receiving vendor products.
- Allocating cost of inventory to orders.
- Transferring stock to other branches upon request.
- Contacting customers to collect invoices that are past due.
We are looking for you to have:
- Associate’s or Bachelor’s degree strongly preferred and/or at least four (4) years of previous experience.
- Experience with Word, Excel, and Outlook.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Leadership acumen.
- Positive team spirit.
- Entrepreneurial and customer focus.
- Learning agility.
- Ability to deliver what is promised.
- Drive for change and innovation.
- Ability to build relationships through collaboration.
What we offer you:
The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.
Other benefits include:
- Paid training.
- Medical, Dental, and Vision insurance.
- Life insurance.
- Employer-paid Short- and Long-Term Disability insurance.
- 401k with company match.
- Tuition reimbursement.
Paid time off.
AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status or other characteristics protected by law.
LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Forecast Planning Analyst – Healthcare/Medical Device to join their team. This is an exciting opportunity for a data-driven professional who thrives at the intersection of analytics, supply chain strategy, and cross-functional collaboration. The ideal candidate will play a key role in shaping demand visibility, improving forecast accuracy, and supporting inventory and production decisions in a fast-paced, growth-oriented setting.
Why This Opportunity Stands Out:
- High-impact role supporting critical supply chain decisions.
- Exposure to enterprise-level ERP systems (SAP experience highly valued).
- Collaborative environment working closely with operations, planning, and commercial teams.
- Strong emphasis on continuous improvement and analytical rigor.
Key Responsibilities:
- Develop, analyze, and maintain demand forecasts using historical data, trends, and business inputs.
- Partner with cross-functional stakeholders to align forecasts with sales, production, and inventory strategies.
- Evaluate forecast performance, identify variance drivers, and recommend corrective actions.
- Support demand planning and S&OP-style discussions through data-driven insights.
- Build and enhance forecasting tools, models, and reporting to improve visibility and decision-making.
- Leverage ERP and planning systems to ensure accurate data flow and planning alignment.
- Conduct ad hoc analysis to support operational and financial planning initiatives.
- Contribute to process improvements that reduce inventory risk, stockouts, and excess.
Qualifications and Skills:
- Bachelor’s Degree in Business, Supply Chain, or a related field.
- Experience working in a manufacturing and/or distribution environment.
- Previous experience in healthcare, medical device, or similar highly regulated industries.
- Strong forecasting and demand planning experience with a solid understanding of supply chain principles.
- Advanced Excel capabilities, including VLOOKUPs, Pivot Tables, and complex data analysis.
- Hands-on experience with ERP systems; SAP exposure is a significant plus.
- Proven ability to translate complex data into actionable business insights.
- Familiarity with statistical forecasting methodologies and planning tools.
- Experience supporting inventory optimization and production planning efforts.
- Strong analytical mindset with attention to detail and accuracy.
- Ability to communicate clearly with both technical and non-technical stakeholders.
- Comfortable working in a dynamic, deadline-driven environment.
Compensation Range: $60,000 - $75,000
Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.
If you are a passionate Forecast Planning Analyst looking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!
LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The Associate Director of the QA team oversees site level execution as well as business unit wide strategic direction. This includes monitoring and communication of KPIs, overseeing the project execution for improvement, and determining the direction of processes and procedures related to food safety and quality.
You will ....
- Be responsible for food safety and quality by coordinating cross functional departments to achieve food safety and quality objectives in collaboration with other Directors and cross functional team to maximize regulatory compliance and product reliability
- Develop Quality Assurance and Compliance strategy to align with local, city, state and federal requirements
- Lead and motivate a team of Sr. Quality Assurance Manager and QA managers and supervisors across multiple facilities
- Assure the adherence of sites to HACCP plans and ensure compliance with all company FSQA requirements
- Direct the development and implementation of corporate Food Safety and Quality Assurance plans
- Champion continuous improvement within the teams, driving FSQA KPIs
- Be the primary contact for high-impact quality issues experienced by the company and industry including co-mans and 3PL sites
- Provide the leadership team with updates on KPIs, projects and team dynamics
You are...
- A Leader: develop and motivate a large group of employees
- Analytical and Problem Solving Oriented
- Results Driven and Passionate About Customer Success
- Communication Proficiency: speak to employees with tact and diplomacy and manage stakeholders using strong interpersonal skills
- Time Management: tracking/monitoring production and maintaining productivity
- Technical Capacity: computer literacy to input information into the computer
- Learning Orientation: able to take direction and relay information to employees
At a minimum, you have...
- Bachelor's Degree in Environmental, Food Science, Biology or other relevant subjects
- 10+ years of experience within the food industry
- 5+ years of experience in a leadership role within a food manufacturing/processing facility (experience in high risk food manufacturing environment is an asset)
- Organizational oversight with large site or multi-site business
- Strong attention to detail and data driven mindset
- Extensive knowledge of principles and applications of FSQA programs including HACCP, Sanitation and applicable certifications
- Up-to-date knowledge on FDA, USDA, SQF and local guidelines
You'll get...
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Arizona Pay Range
$123,080—$143,565 USD
Illinois Pay Range
$132,260—$154,275 USD
This position is also eligible for the HelloFresh equity plan.
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
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Job Title: Customs Entry Compliance specialist
Location: Schaumburg
Industry: Logistics/Customs Brokerage
Pay: $30/hr - 40/hr
Job Description:
Our client is seeking a dedicated and detail-oriented Customs Entry Colmpliance Specialist for a direct hire position. The ideal candidate will excel at ensuring accurate and efficient customs entry processes. This position is audit-focused but requires hands-on entry writing experience, as the role involves reviewing and correcting entries completed by other team members. If you are ready to contribute to a dynamic and thriving organization, we encourage you to apply today!
Requirements:
- Experience: 2+ years of entry writing + Cargowise
- Education: Bachelor's Degree preferred.
- Software: Proficiency in Microsoft Office.
Job Duties:
- Prepare, review, and ensure compliance of customs documentation, including import/export declarations.
- Coordinate with teams, clients, brokers, and agencies to resolve customs issues and inquiries.
- Audit and review customs entry files to ensure accuracy and compliance with federal regulations
- Perform secondary reviews of entry writers' work, including HTS classification and CBP Form 7501 accuracy
- Complete and correct entries as needed to support compliance efforts
- Process post-entry work such as summary corrections, reconciliations, and continuous bond responses
- Stay updated on customs regulations, trade agreements, and industry practices.
- Conduct audits and reviews for customs compliance and support customs-related matters.
- Monitor customs clearances, handle disputes, and participate in customs programs.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Job Title: Sales Account Manager
Location (city, state): Schaumburg, IL
Industry: Manufacturing
Pay: $60-65K based on experience
About Our Client:
Addison Group is hiring on behalf of our client, a growing and dynamic organization looking to expand its inside sales team. This is a great opportunity for someone with a few years' inside sales experience or a Sales Representative looking for a new role. Candidate should be looking to take the next step in a fast-paced, collaborative, and supportive environment with room for growth.
Job Description:
We’re seeking a driven Sales Account Management candidate to help increase revenue through proactive lead generation, customer engagement, and relationship management. This in-office position is based in Schaumburg, IL and includes regular outreach to potential customers. Candidates must be comfortable handling both inbound and outbound sales activities.
Key Responsibilities:
- Research and identify prospective customers using available sales tools
- Initiate contact with leads via phone, email, and virtual meetings
- Conduct product/service presentations and assess client needs
- Negotiate pricing and terms to close deals and meet/exceed targets
- Respond to inbound inquiries and manage warm leads efficiently
- Maintain accurate and detailed records in the CRM (Salesforce preferred)
- Build and maintain long-term client relationships for ongoing business
- Provide timely updates on sales activities, pipeline status, and client feedback
Qualifications:
- HS Diploma required
- 2-3 years of experience in customer service, inside sales, or business development
- Experience with CRM systems; Salesforce is a plus
- Must be able to work in Schaumburg office
- Ability to connect with customers and turn leads into sales
Perks:
- Permanent Hire
- Competitive compensation structure
- Comprehensive training and mentorship from senior sales leaders
- Clear path for career progression and advancement
- Friendly, team-oriented work culture
- Ongoing professional development and learning opportunities
Benefits:
- After 60 days, eligible for health, vision, dental and 401K
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Location: Hoffman Estates, IL
Facility: Ascension Saint Alexius
Department: Diagnostic Radiology
Schedule: Day Shift Full-time
Salary: $34.94 - $51.10 per hour
Life at Ascension: Where purpose meets opportunityAscension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.
How you’ll make an impact in this roleAssess staff learning needs and develop educational programs for radiology staff and students.
Implement and evaluate training programs to ensure learning goals and competencies are met.
Support orientation programs and coordinate clinical rotation competencies.
Serve as a resource for clinical practice, program development, and professional development.
Licensure / Certification / Registration:
- One or more of the following required:
- Cardiographic Tech credentialed from the Cardiovascular Credentialing International (CCI) obtained prior to hire date or job transfer date.
- Radiologic Technologist specializing in Radiography credentialed from the American Registry of Radiologic Technologists (ARRT) obtained prior to hire date or job transfer date. Any specialty accepted. Radiology Tech licensure issued by the Illinois Emergency Mgmt Agency required in combination with American Registry of Radiologic Technologists.
- Medical Sonographer credentialed from the American Registry for Diagnostic Medical Sonography (ARDMS) obtained prior to hire date or job transfer date.
- BLS Provider preferred. American Heart Association or American Red Cross accepted.
Education:
- High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Technical degree OR 4 years of applicable cumulative job specific experience required.
Ability to work Monday- Friday 8:00 a.m. - 4:30 p.m., Holiday and call Required
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The Virtual Sales Representative (VSR) will be responsible for marketing and selling CARDAMYST via teleconference and/or telephone to targeted health care offices and providers, in close partnership with aligned field representatives. They will deliver impactful core selling messages and educational materials as part of their remote engagements, reinforcing in-person efforts and expanding overall reach. VSRs will need to be flexible regarding job responsibilities as they will include a variety of strategic tasks: amplifying call frequency with high-priority targets, triaging and qualifying targeted HCPs, supporting large geographic territories, and engaging aligned sales team micro-focus practitioners. The VSR will create positive, coordinated virtual selling interactions that drive awareness, adoption, and market growth for CARDAMYST. Additionally, they will possess excellent customer service skills and polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. These skill sets will also be critical in educating on the clinical profile and first-in-class value of assigned products, addressing questions and concerns, and identifying signals of adoption. Furthermore, they will demonstrate the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, and navigate pharmacy and insurance landscapes to support account needs.
EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, a 401-k plan with employer match, and a comprehensive benefits package including medical, dental, and vision insurance, along with many additional valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their aligned field partners. These results are achieved by:
- Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
- Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
- Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
- Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
- Develop business relationships with field team to maximize coverage of shared targets.
- Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
- Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
- Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
- Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
- Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
- Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
- Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
- All other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from an accredited college or university OR equivalent experience
- 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
- Experience selling in the Cardiovascular space preferred
- Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
- Excellent communication & rapport building skills.
- Ability to articulate complex clinical data.
- Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
- Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Remote working/work at home options are available for this role.