Information Technology Jobs in Baltimore
307 positions found — Page 10
Title: Customer Service Representative
Location: On-site in Baltimore, MD
Pay Rate: $ 18/hr on W2
Terms of Employment
• W2 Contract, 12 Months
• This role is full-time onsite reporting in Baltimore, MD
• Work Schedule: 08:00 am- 05:00 pm
Responsibilities:
• Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.
• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
• Processing complex orders, returns, and exchanges accurately and efficiently.
• Resolving escalated customer complaints or issues in a timely and effective manner.
• Acting as a point of contact for other customer service representatives for guidance and support.
• Mentoring and training junior customer service representatives.
• Maintaining accurate and detailed records of customer interactions and transactions.
• Analyzing customer feedback and trends to identify areas for improvement.
• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.
• Keeping up-to-date with product knowledge, industry trends, and company policies.
Required Skills & Experience
• Junior Level experience required.
• Need prior large volume of utility call center experience
• Previous customer service experience/call center experience.
• Handling Inbound and Outbound calls
• Solid understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Strong customer focus.
• Ability to handle difficult or challenging situations with professionalism and empathy.
Join Aprio's Specialty Tax team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Senior Manager, Customs & Tariffs to join their dynamic team.
Position Responsibilities:
- Advising clients on international trade matters, including tariff classifications, country of origin, valuation, anti-dumping/countervailing (AD/CVD) duties, duty drawback, Section 301/232 tariffs, free trade agreements, forced labor, Partner Government Agency (PGA) matters, and export control laws and regulations (EAR, OFAC, and FTR).
- Drafting and reviewing advisory memorandums related to the consulting areas mentioned above.
- Preparing and filing administrative documents with government agencies, such as U.S. Customs and Border Protection, including Protests, Prior Disclosures, Voluntary Self-Disclosures, Ruling Requests, Petitions for Relief, etc.
- Drafting and reviewing service agreements to ensure the scope of service is accurate and minimizes risks to the Company.
- Assisting clients in managing U.S. trade compliance requirements and identifying efficiencies within their global supply chains.
- Monitoring and advising stakeholders on supply chain trends, developments in trade laws, and related trade issues.
- Collaborating with internal teams, including Growth and Marketing departments, to identify service opportunities, develop marketing strategies, and create relevant materials and resources.
Qualifications:
- 7+ years of consulting experience.
- Licensed U.S. Customs Broker is required.
- Extensive knowledge of CBP regulations and export control rules.
- Strong understanding of sourcing, procurement, logistics, basic accounting principles, and trade compliance.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to influence and interact effectively at all organizational levels.
- Ability to manage multiple projects simultaneously and meet deadlines.
Salary Range: $125,000 - $220,000 a year
Why work for Aprio:
Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
Perks/Benefits we offer for full-time team members:
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
What's in it for you:
- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.
- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.
ABC Supply is the nation's largest wholesale distributor of exterior and interior building materials. Delivery Material Handlers at ABC assist in the safe and accurate delivery of materials from the warehouse to each job site location. They unload orders according to customer specifications with the help of various delivery equipment, including truck-mounted forklifts. Delivery Material Handlers specialize in ground and/or rooftop deliveries. For rooftop deliveries, you will physically work on rooftops to complete the job.
ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.
Specific Duties May Include:- Loading and unloading delivery vehicles
- Assisting with loading products onto rooftops
- Assisting in maneuvering delivery vehicles
- Delivering product in non-CDL required vehicles
- Providing superior customer service
- Double checking all loads for accuracy and ensuring that they are thoroughly secured for delivery
- Providing warehouse support as needed
- Responsibilities may include assisting with delivery of materials to customers or jobsites and delivery functions including unloading and staging of product at jobsites as assigned
- Performing all duties safely
- Ability to lift 75-100 lbs consistently
- Ability to stand, bend, twist, and climb ladders throughout complete shift
- Forklift experience preferred
- Ability and willingness to work on rooftops
- Positive attitude and team player
- Adhering to all safety policies, including wearing safety harness and other required equipment
- Health, dental, and vision coverage - eligible after 60 days, low out of pocket
- 401(k) with generous company match - eligible after 60 days, immediately vested
- Employer paid employee assistance program
- Employer paid short term and long term disability
- Employer paid life insurance
- Flex spending
- Paid vacation
- Paid sick days
- Paid holidays
Pay Rate Information
$24 - 25 per hour. Based on experience & qualifications.
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is providing within scope and meets the needs of the installation.
Responsibilities include:
- Provides personal financial counseling and management services directly to service members and their families.
- Assists service members in establishing a spending plan for extended absences.
- Develops and makes available informational financial materials to service members and families.
- Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.
- Responds to requests for age-appropriate classes or seminars.
- Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office.
- Manages duty to warn situations according to Department of Defense (DoD) protocol.
- Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.
- Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.
- All other duties as assigned.
The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.
Other job requirements include:
Bachelor's degree required. May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree. May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree. 3+ years of financial counseling experience. Must be a U.S. citizen and speak fluent English. If required by the contract, must be bilingual in English and Spanish. Be able to obtain a favorably adjudicated Tier 2 investigation. Must be able to pass the Congressionally Mandated Disclosures for Organizational Conflicts of Interest (OCI) process. Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).
Salary range: $58,440 to $93,500. This position may be eligible for short-term incentives as well as a comprehensive benefits package.
Do you want to become a surrogate? We are now offering a sign on bonus to all qualified and matched surrogates that sign contracts. The first step is to fill out our surrogate application. A fertility specialist will contact you to continue the process. For intended parents interested in surrogacy to start or grow their families please contact us today. The surrogacy process is complex, but we will be with you every step of the way. Call today to get started.
Women who may have the ability to produce eggs but are unable to use their uterus or do not have a uterus, may consider a surrogate. A donated egg may also be used with the surrogate in the event a woman cannot produce her own eggs or her uterus is not intact or insufficient to carry a pregnancy. In either case, the husband's sperm, if viable, may be used.
Using an egg donor unrelated to the surrogate carrier eliminates any biological tie. The egg of the surrogate is never used as part of the assisted reproduction process, so that a surrogate is never in the position of delivering her own biological child.
The basic requirements of a woman to serve as a surrogate are:
- Emotionally stable
- Responsible
- In good physical health
- Non-smoker
- Has had at least one successful pregnancy
- Is capable of carrying a child to full term
A woman is not required to fall within a particular age range to serve as a surrogate, but most intended parents prefer a surrogate under the age of 40. For more information on surrogacy please see the documents on the left side of this page.
In Texas, there is a judicial process for validating the Gestational Contract (the contract between the intended parents and the surrogate). Included within the various requirements for having a Gestational Contract validated by a Texas court is that the intended parents must be married and the surrogate must have previously carried a child to term. Additionally, there are residency requirements that apply to either the surrogate or the intended parents, but not both.
Compensation for a surrogate services generally starts in the range of $35,000 - $40,000, for base compensation with over all fees up to 70k, in many cases. The amount of compensation is dependent upon a variety of factors, including, but not limited to, whether the surrogate carries twins, what procedures a surrogate is required to undergo and whether the delivery is vaginally or by cesarean section.
FULL-SERVICE SHOPPER
Start earning quickly with a flexible schedule
Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.
Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.
As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.
What you get as a shopper:
- Start earning quickly on a flexible schedule*
- Weekly pay with the option of instant cashout
- Potential to earn tips
- Special earnings promotions
Basic requirements:
- 18+ years old (21+ to deliver alcohol)
- Eligible to work in the United States
- Consistent access to a vehicle and a recent smartphone
Additional information:
Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.
Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.
Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.
Review the Independent Contractor Agreement here
*Subject to availability of batches in your area.
FULL-SERVICE SHOPPER
Start earning quickly with a flexible schedule
Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.
Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.
As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.
What you get as a shopper:
- Start earning quickly on a flexible schedule*
- Weekly pay with the option of instant cashout
- Potential to earn tips
- Special earnings promotions
Basic requirements:
- 18+ years old (21+ to deliver alcohol)
- Eligible to work in the United States
- Consistent access to a vehicle and a recent smartphone
Additional information:
Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.
Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.
Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.
Review the Independent Contractor Agreement here
*Subject to availability of batches in your area.
FULL-SERVICE SHOPPER
Start earning quickly with a flexible schedule
Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.
Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.
As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.
What you get as a shopper:
- Start earning quickly on a flexible schedule*
- Weekly pay with the option of instant cashout
- Potential to earn tips
- Special earnings promotions
Basic requirements:
- 18+ years old (21+ to deliver alcohol)
- Eligible to work in the United States
- Consistent access to a vehicle and a recent smartphone
Additional information:
Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.
Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.
Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.
Review the Independent Contractor Agreement here
*Subject to availability of batches in your area.
Remote working/work at home options are available for this role.
FULL-SERVICE SHOPPER
Start earning quickly with a flexible schedule
Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.
Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.
As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.
What you get as a shopper:
- Start earning quickly on a flexible schedule*
- Weekly pay with the option of instant cashout
- Potential to earn tips
- Special earnings promotions
Basic requirements:
- 18+ years old (21+ to deliver alcohol)
- Eligible to work in the United States
- Consistent access to a vehicle and a recent smartphone
Additional information:
Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.
Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.
Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.
Review the Independent Contractor Agreement here
*Subject to availability of batches in your area.
Family Law Paralegal – Hybrid | $55,000–$85,000
Location: Baltimore City, MD
Work Model: Hybrid (1–2 days onsite per week)
Compensation: $55,000–$85,000 depending on experience
Practice Area: Family Law
About the Firm
A well‑established boutique family law practice handling divorce, custody, child support, prenups, and related matters. The team includes five attorneys and a strong paralegal structure, offering a supportive, growth‑oriented environment.
Role Overview
The firm is seeking a Family Law Paralegal to support multiple attorneys across all stages of family law cases. This position is ideal for someone highly organized, detail‑oriented, and able to manage a busy caseload with professionalism and care.
Key Responsibilities
- Draft motions, pleadings, settlement agreements, and discovery responses
- Manage and maintain case files, deadlines, and documents
- Assist attorneys with client communication and information gathering
- Prepare exhibits, disclosures, and trial binders
- Support trial preparation and hearing logistics
- Collaborate with attorneys and the internal intake/case‑assignment structure
- Track billable work in alignment with expectations
What We’re Looking For
- Experience in family law strongly preferred
- Strong drafting, communication, and organizational skills
- Ability to manage multiple active cases simultaneously
- Professional, client‑focused demeanor
- Tech‑savvy and comfortable with case‑management systems
- Ability to work both independently and as part of a team
Benefits
- Medical, dental, and vision coverage
- 401(k) with employer match
- Professional development and CLE support
- Hybrid work schedule (1–2 days onsite)
