Information Technology Jobs in Balboa, CA

403 positions found — Page 4

Director of Strategic Trade Compliance
Salary not disclosed
Irvine, CA 2 days ago

We are seeking a Director, Strategic Trade Compliance to join our team. In this role you will be the senior authority responsible for overseeing the company’s global import, export, and sanctions compliance programs. This role defines and executes enterprise trade compliance strategy, ensures adherence to U.S. and international trade regulations, and partners with executive leadership to mitigate regulatory risk while enabling efficient global commerce.


The Director leads a global or multi-regional team of trade professionals, governs compliance frameworks and internal controls, drives digital and systems transformation, and serves as the primary liaison with government agencies and regulators.


This position reports the Vice President of Strategic Soucing, Procurement and Supplier Quality and is based in Irvine, CA.


As the Director of Strategic Trade Compliance, you will have the following key responsibilities:


Strategy, Leadership & Governance

  • Define and execute the global trade compliance strategy across import, export, and sanctions.
  • Serve as a trusted advisor to executive leadership, delivering insights on trade risk, regulatory changes, and cost optimization.
  • Lead, develop, and scale a global or regional team of trade compliance professionals.
  • Establish and govern enterprise trade compliance policies, procedures, and internal control frameworks.
  • Monitor global legislative and regulatory developments (Customs, ITAR, EAR, OFAC, trade remedies) and guide proactive business response.


Import Compliance (Core Expertise)

  • Oversee global import compliance programs ensuring accurate customs declarations, documentation, and controls.
  • Act as subject matter authority on tariff classification, valuation, country of origin, and partner government agency requirements.
  • Optimize use of Free and Preferential Trade Agreements (FTAs) and duty-savings programs.
  • Govern Foreign Trade Zone (FTZ) compliance and operations, including CTPAT, Importer Self-Assessment (ISA), Duty Drawback, and Reconciliation.
  • Manage exposure to trade remedies and regulations, including IEEPA, Sections 232 & 301, antidumping, and countervailing duties.
  • Partner with customs brokers and government agencies to resolve audits, inquiries, and compliance issues.


Export Compliance (Advanced Working Knowledge)

  • Oversee export compliance programs aligned with ITAR, EAR, and Foreign Trade Regulations (FTR).
  • Lead jurisdiction and classification determinations (USML/CCL).
  • Manage export licensing and authorizations, including DSP-5 licenses, TAAs, and Commerce licenses.
  • Oversee export authorizations through DECCS and SNAP-R.
  • Govern deemed export controls, technology control plans, and end-use/end-user/destination restrictions.
  • Deliver training and guidance to internal stakeholders on export control requirements.


Sanctions & Restricted Party Compliance

  • Govern OFAC sanctions compliance, including restricted party screening and beneficial ownership due diligence.
  • Ensure effective screening tools, escalation protocols, and recordkeeping processes are maintained.


Risk Management, Audits & Regulatory Engagement

  • Lead internal audits, compliance assessments, investigations, and remediation activities.
  • Manage voluntary disclosures and regulatory communications with CBP, BIS, DDTC, and OFAC.
  • Represent the company in regulatory matters, audits, and industry associations.


Systems, Data & Transformation

  • Drive automation and digital enablement of trade compliance processes.
  • Lead enterprise trade system initiatives (e.g., SAP S/4HANA, SAP GTS, Descartes), including design, implementation, and governance.
  • Leverage ACE trade data, dashboards, KPIs, and analytics to monitor performance and risk.
  • Manage large-scale programs and budgets, ensuring timely delivery, adoption, and sustained outcomes.


Cross-Functional Collaboration

  • Partner with Supply Chain, Sourcing, Legal, Engineering, Finance, Tax, IT, Logistics, and Procurement teams.
  • Advise business leaders on sourcing strategies, product design, distribution models, and market entry decisions.
  • Embed trade compliance requirements into enterprise processes and systems.


You have:

  • Experience: 10+ years of progressive experience in international trade compliance within a multinational organization, global consulting firm, or law firm.
  • Education: Bachelor’s degree in International Business, Law, Supply Chain, Logistics, Engineering, or related field.
  • Licensed Customs Broker (LCB).
  • Regulatory expertise in customs and import compliance (core), export controls under ITAR and EAR and OFAC sanctions compliance
  • Leadership: Demonstrated success leading global or matrixed teams and enterprise compliance programs.
  • Systems Knowledge: Experience with enterprise trade systems (e.g., SAP GTS, Descartes), ACE Portal, and government platforms (DECCS, SNAP-R).
  • Skills: Strong analytical, communication, and executive stakeholder management capabilities.


You might have:

  • Advanced degree (MBA, MS, JD, or LL.M. in International Trade).
  • Experience managing compliance or transformation initiatives exceeding $1M in budget.
  • Industry experience in manufacturing, industrial products, applied sciences, consumer goods, or regulated industries.
  • Prior leadership of major ERP or digital trade transformations.
Not Specified
Product Designer – Softgoods (Golf Bags, Travel Bags & Luggage)
✦ New
Salary not disclosed
Irvine, CA 1 day ago

Senior Product Designer – Softgoods (Golf Bags & Luggage)

Ghost Golf | Irvine, California | Full-Time | On-Site


Ghost Golf is one of the fastest-growing premium brands in golf. We design high-performance golf bags, accessories, and apparel for golfers who demand exceptional quality, thoughtful functionality, and modern design.


As our brand continues to grow, we are making a significant investment in expanding our golf bag and travel product categories, including the development of a complete luggage ecosystem designed specifically for the modern golf traveler.


We are seeking an experienced Senior Product Designer – Softgoods to help lead the design and development of these products. This role will focus heavily on golf bags, travel bags, and luggage, and requires deep experience in softgoods design, materials, construction, and factory development.


The ideal candidate has experience designing and bringing complex bag products to market and understands the entire process from concept to manufacturing.


This position is based in Irvine, California and requires full-time, in-office work. Remote or hybrid arrangements are not available.


Role Overview

The Senior Product Designer will play a critical role in shaping the future of Ghost Golf’s golf bag and travel product lines.


This role involves improving existing products while designing entirely new categories of bags and travel gear. The position requires a strong balance of creative design, technical product development, and factory collaboration.


You will work closely with internal teams and manufacturing partners to ensure products are designed, developed, and produced at the highest level of quality and performance.


Essential Job Duties and Responsibilities

Design and develop premium golf bags, travel bags, and luggage systems that align with the Ghost Golf brand and product standards.


Responsibilities include:


  • Designing new golf bags and improving existing bag products
  • Leading the design and development of a complete luggage system for golf travel, including carry-on luggage, check-in luggage, duffels, backpacks, garment bags, and travel accessories
  • Translating product concepts into technical drawings and production-ready tech packs
  • Selecting and sourcing materials including fabrics, trims, hardware, zippers, and structural components
  • Working directly with factories to review samples, refine construction methods, and solve development challenges
  • Managing the sampling and prototype process through development and pre-production
  • Ensuring designs meet requirements for functionality, durability, quality, and manufacturability
  • Collaborating with product, sourcing, and leadership teams throughout the development process
  • Researching new materials, technologies, and manufacturing techniques relevant to softgoods design
  • Managing multiple product developments while maintaining development timelines


Minimum Requirements and Qualifications

A suitable background would include the following experience and qualifications:

  • Minimum 7+ years of experience designing softgoods products
  • Experience designing golf bags, travel bags, luggage, or similar technical bag products
  • Degree from a recognized design school (Industrial Design, Product Design, Fashion Design, or related field)
  • Proven ability to create detailed tech packs for manufacturing
  • Strong understanding of softgoods construction, materials, and bag engineering
  • Experience working directly with overseas factories and manufacturing partners
  • Strong knowledge of fabrics, trims, hardware, and bag construction techniques
  • Proficiency in Adobe Illustrator and standard product development tools
  • Ability to manage multiple product developments simultaneously
  • Strong communication and collaboration skills


Preferred Experience

  • Direct experience designing golf bags
  • Experience developing luggage systems or travel collections
  • Experience working with premium materials and high-end products
  • Experience working with Asian manufacturing partners


Candidates without golf industry experience may still be considered if they bring exceptional experience designing luggage or technical softgoods products.


To Be Successful in This Role

The ideal candidate demonstrates:

  • Deep understanding of bag design and softgoods construction
  • Strong attention to detail and product execution
  • Ability to balance design vision, functionality, and manufacturability
  • Comfort working directly with factories to refine designs
  • Passion for building exceptional products and pushing design forward


Location

This role is based in Irvine, California.

This is a full-time, in-office position.

Remote or hybrid work arrangements are not available.


How to Apply

To be considered for this role, candidates must email their application materials directly.

Please send the following to:

Include:

• Resume

• Portfolio link or PDF showcasing softgoods design work

• Examples of bags, luggage, travel gear, or similar products you have designed


Email Subject Line: Senior Softgoods Designer Application – [Your Name]

Applications submitted through LinkedIn or other job platforms without emailing the required materials will not be reviewed.

Not Specified
Salesforce Business Analyst
✦ New
Salary not disclosed
Irvine, CA 1 day ago

Our client is looking for a Business Analyst who can help bridge the gap between business goals and technology solutions. In this role, you'll take ownership of Salesforce system support and enhancement, working closely with cross-functional teams to ensure business needs are translated into actionable technical requirements. If you thrive in a fast-paced environment and enjoy solving problems that make systems more efficient, this could be a great fit.


  • Location: Irvine, CA (Onsite 4 days a week)
  • Long term contract
  • No Visa Sponsorship Available for this role, We can not work corp to corp.


Responsibilities:

  • Provide daily support and enhancements for Salesforce and integrated web systems, including troubleshooting, break-fix support, and minor updates
  • Lead the full lifecycle of user requests—gathering requirements, conducting analysis, creating functional designs, and supporting testing and documentation
  • Act as the go-to liaison between business users and technical teams, translating business needs into clear technical solutions
  • Manage all phases of UAT, including test planning, training users, coordinating testing, and tracking outcomes
  • Build dashboards and reports, maintain support tickets, and keep communication flowing with stakeholders at all levels


We are looking for:

  • 3+ years of experience as a Business Analyst working with CRM platforms -Salesforce.
  • Strong communication skills and the ability to lead meetings, write clear documentation, and interface with both technical and non-technical audiences
  • Experience designing process flows and wireframes or mockups to support solution design
  • Ability to manage service desk tickets and triage user issues effectively and efficiently
  • Salesforce certifications are a plus, especially in Sales or Experience Cloud
  • Excellent communication skills
Not Specified
Technical Recruiter
✦ New
Salary not disclosed
Costa Mesa, CA 11 hours ago

About Triple Crown

Triple Crown is a nationwide technology and engineering firm that connects top-tier talent with some of the most innovative companies in the world. Specializing in Hardware, Embedded, Software, and Mechanical engineering, we’re trusted by Fortune 500 companies and fast-growing startups to deliver highly skilled professionals.


With seven offices across the U.S. and a candidate-first approach, we move fast to meet the demands of today’s most complex projects. Our team is relationship-driven, results-focused, and passionate about helping engineers and clients thrive.


Recognized as one of the largest and fastest-growing staffing firms in the industry, we’re proud of our bold, high-energy culture built on strong values, real collaboration, and unlimited growth potential.


Technical Recruiter

You will receive extensive hands-on training from our L&D team along with our top performers. During this period, you will learn the fundamentals of recruiting, staffing and customer service.


As a Technical Recruiter at Triple Crown, you will:

  • Build and maintain strong relationships with top engineering and tech professionals
  • Develop a reliable pipeline of qualified candidates to support current and future client needs
  • Guide candidates through job transitions, salary discussions, and career decisions
  • Lead employment negotiations and ensure a smooth onboarding experience
  • Use advanced technology tools to identify top talent quickly and maintain evolving client needs
  • Share market insights to support client strategies around hiring timelines, rates, and locations

Desired Skills and Experience:

  • Bachelor's degree in any discipline
  • At least one year’s professional work experience
  • Great written and communication skills

People Who Are Successful In This Role Are:

  • Focused self-starters who pay high attention to detail and have a strong work ethic, positive attitude, and a commitment to exceed set expectations
  • Able to quickly learn new technology
  • Excellent communicators, both over the phone and in email—sense of humor a plus!
  • Thrive in a fast-paced environment and work well under pressure

Things We Have to Offer:

  • Great work/life balance
  • Competitive compensation structure, base + uncapped commission
  • Health, dental and vision benefits
  • 401K option
  • 3 weeks of PTO + all national holidays
  • We are also closed Christmas – New Year’s Day and July 4th week- yes, all paid!
  • Company outings and happy hours
  • Opportunity for growth
  • Annual company trip for Diamond Club, we’ve gone to Las Vegas, the Bahamas, Miami, Mexico, Cayman Islands, Cancun, and this year Cabo!


Does this sound like you? Apply today and take the first step toward a rewarding and fulfilling career!


Triple Crown Consulting provides equal employment opportunities to all employees and employment applicants without regard to considerations of race, color, religion or creed, gender, sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, and physical or mental disability, or any other classification protected by applicable local, state, or federal laws. Triple Crown Consulting does not tolerate discrimination in any aspect of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.

Not Specified
Product Marketing Specialist
✦ New
Salary not disclosed
Irvine, California 11 hours ago

Partner with regional marketing teams to understand market needs, collect insights, and ensure consistent global messaging and positioning. Assist in coordinating product availability, demand planning, and cross‐regional alignment to support commercial success. Track and report global product adoption, customer usage trends, and key commercial metrics.

  • Bachelor's degree in Marketing, Business, Engineering, Life Sciences, or related field.
  • 5 years of experience in product management, marketing, or related healthcare/technology field (medical device experience preferred). Strong analytical, communication, and organizational skills. Ability to collaborate in a cross‐functional, fast‐paced environment.
  • Proficiency in PowerPoint, Excel, and project management tools; familiarity with medical device regulations is a plus.
Not Specified
Controller
✦ New
Salary not disclosed
Irvine, California 11 hours ago

DisruptiX Talent Solutions is partnering with a rapidly growing, multi-entity consumer platform company headquartered in Irvine that is seeking a Controller to join its leadership team.

This is a high-impact role responsible for leading core accounting operations, improving the financial close process and helping scale the accounting infrastructure for a complex and growing organization.

The company operates across multiple entities, domestic and international reporting structures, and continues to expand both organically and through new initiatives. The Controller will play a critical role in strengthening accounting processes, driving automation and developing a high-performing accounting team.

What You'll Be Responsible For

  • Overseeing general ledger accounting operations, including journal entries, reconciliations, and financial reporting across multiple entities
  • Managing consolidations and subsidiary reporting within a multi-entity environment
  • Leading initiatives to improve and accelerate the month-end close process
  • Partnering with finance, operations, and other cross-functional teams to streamline accounting workflows and improve data integrity
  • Supporting external audit processes and internal control initiatives
  • Driving process improvements, automation, and system optimization across accounting operations
  • Partnering on system implementations and enhancements related to financial operations
  • Establishing and maintaining accounting policies and procedures aligned with GAAP
  • Developing and mentoring accounting staff while building scalable processes to support growth

Ideal Background

We are targeting accounting leaders who have experience in complex, high-growth environments where operational scale and process improvements are critical.

Strong consideration will be given to candidates coming from:

  • Multi-location or franchise-based organizations
  • Consumer-facing companies with distributed operations
  • Public or PE-backed companies experiencing rapid growth
  • Technology-enabled or platform-based businesses
  • Large multi-entity organizations with complex consolidations

Qualifications

  • CPA required
  • 15+ years of progressive accounting experience
  • 10+ years managing accounting teams
  • Background in both public accounting and industry preferred
  • Strong experience with multi-entity consolidations and operational accounting
  • Demonstrated success improving close processes, controls, and accounting infrastructure
  • Ability to lead cross-functional projects and system implementations
  • Advanced Excel skills required
  • Experience with modern accounting systems (NetSuite, Coupa, FloQast or similar) is a plus

Why This Role

  • Executive-level visibility and partnership with senior leadership
  • Opportunity to build and scale accounting infrastructure in a growing organization
  • High-impact role influencing process improvement and financial operations strategy
  • Hybrid schedule based in Irvine, CA

If you're an accounting leader who enjoys improving processes, building strong teams and scaling accounting operations in a dynamic environment, apply today!

Not Specified
Senior Product Engineer
✦ New
Salary not disclosed
Newport Beach, CA 11 hours ago

Now Hiring: Product Engineer

Location: Newport Beach, CA (Onsite)

Employment Type: Full-Time | Direct Hire


We are looking for an experienced Product Engineer to join a growing semiconductor team focused on delivering innovative IC-based products. In this role, you will support the transition of new designs into production while ensuring product quality, reliability, and strong manufacturing yields.


Key Responsibilities

  • Drive the release of new IC-based products into production environments.
  • Improve and sustain yield performance and profitability for existing products.
  • Execute product qualification activities aligned with engineering and design standards.
  • Develop product characterization plans and create scripts/tools to collect characterization data.
  • Analyze data across process parameters, present findings to cross-functional teams, and help define datasheet specifications and test limits.
  • Collaborate closely with design and test engineering teams to develop production test strategies and ensure product performance meets specifications.
  • Support lab testing for new designs and early sample validation.
  • Monitor manufacturing and test processes to identify and resolve yield issues.
  • Partner with the reliability team to support product qualification and failure analysis activities.


Required Qualifications

  • Bachelor’s degree in Electrical or Electronic Engineering (Master’s preferred).
  • 8+ years of experience in semiconductor product engineering, RF testing, characterization, or related fields.
  • Hands-on experience supporting mixed-signal products transitioning into high-volume production.
  • Proficiency in C++ and C# programming.
  • Experience working with lab and RF test equipment, such as:
  • Function Generators
  • VNA / PNA
  • Oscilloscopes
  • Spectrum Analyzers
  • Solid understanding of basic statistics and data analysis.


Preferred Experience

  • Product characterization and validation at the product level.
  • Experience collaborating with test engineers and ATE environments.
  • Familiarity with hardware debugging and troubleshooting.
  • Experience working with bench test equipment and lab validation setups.
  • Exposure to PCB design concepts and validation processes.
  • Experience with Lab Test Engineering environments is a plus.


Note: In addition to the salary, the compensation package also includes bonus and equity.


If you’re passionate about semiconductor product engineering and working with cutting-edge RF/mixed-signal technologies, we’d love to hear from you.

Not Specified
Dermatology Physican Assistant
Salary not disclosed
Newport Beach, CA 6 days ago

Hoag Health, the top-ranked health system in Orange County, CA, is seeking an experienced Dermatology Advanced Practice Provider (PA or NP) to join our skin-cancer–focused program in Irvine, CA. This is a full-time, outpatient position within a rapidly growing specialty service dedicated exclusively to skin cancer diagnosis, surveillance, and management.


Our program is built around a multidisciplinary team with deep expertise in cutaneous oncology. Patients receive highly specialized care supported by advanced technology, including Mohs micrographic surgery, Vectra WB360 3D total-body imaging, and comprehensive dermoscopic monitoring. We emphasize accurate early detection, evidence-based management, and reducing unnecessary biopsies through high-quality imaging and dermoscopy.

This position offers the chance to practice at the leading edge of skin cancer care, using state-of-the-art tools within a program known for innovation, precision, and exceptional outcomes.


Details:

  • Fulltime position. Schedule is Monday – Friday
  • Outpatient-based position working in clinic setting
  • Clinic location: Irvine, CA
  • Comprehensive Team including: Dermatologist/Mohs Micrographic Surgeon, Medical Oncologists, Radiation Oncologists, Nurse Navigator


Compensation:

  • Competitive Compensation Package
  • Base guaranteed salary
  • Comprehensive benefit package: Medical, dental, vision, PTO, retirement (401k with a match)
  • Generous paid time off policy
  • CME stipend of $2,000 annually
  • Malpractice coverage provided
  • Hoag Health qualifies for public student loan forgiveness


Qualifications:

  • Has prior dermatology experience
  • Is competent and confident in dermoscopy (preferred requirement); training will be offered from leading dermscopy expert to upscale the skill
  • Thrives in a focused specialty environment rather than general or cosmetic dermatology
  • Values patient continuity and the opportunity to build long-term, meaningful relationships
  • Appreciates working with autonomy while supported by a highly collaborative team
  • Graduate from a Physician Assistant or Nurse Practitioner training program, evidence of satisfactory performance and completion of proctoring requirements
  • Current license in good standing to practice as a Physician Assistant or Nurse Practitioner in the state of California
  • Current and active DEA licensure
  • Current BLS and ACLS certification
  • Excellent communication skills and interest in working in a collaborative / team-oriented environment are a must.
  • Epic EMR experience is preferred but not required


Contact:

Steven Yi

Physician Consultant

Not Specified
Project Manager / Business Analyst (UAT) - Remote California
Salary not disclosed

Immediate need for a talented Project Manager / Business Analyst (UAT) - Remote California . This is a 06+ months contract opportunity with long-term potential and is located in Pasadena, California (Onsite). Please review the job description below and contact me ASAP if you are interested.


Job ID: 26-03098


Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Key Responsibilities:


  • Work closely with business teams, SMEs, and technical partners to understand and document business needs
  • Translate business requirements into clear functional and technical documentation
  • Perform business process mapping, analysis, and improvement
  • Support initiatives related to claims, billing, and healthcare platforms
  • Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, and retrospectives
  • Lead and coordinate User Acceptance Testing (UAT) activities
  • Create and execute test cases using user testing tools
  • Ensure solutions meet business requirements and compliance standards
  • Support data and transaction workflows involving EDI
  • Collaborate with cross-functional teams to ensure timely and high-quality delivery


Key Requirements and Technology Experience:


  • Key Skills; User Acceptance Testing (UAT)
  • experience with Hospitals or Healthcare Companies
  • Strong experience in Business Analysis and Project Coordination
  • Hands-on experience with business process mapping and documentation
  • Experience working with claims and billing systems
  • Ability to work closely with SMEs and business stakeholders
  • Experience translating business requirements into functional requirements
  • Knowledge of Agile methodologies and Scrum framework
  • Hands-on experience with User Acceptance Testing (UAT)
  • Familiarity with healthcare platforms and systems
  • Working knowledge of EDI transactions
  • Understanding of HIPAA compliance
  • Experience using user testing tools


Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.


Remote working/work at home options are available for this role.
Not Specified
CRM Campaign Operations Project Manager
Salary not disclosed
Irvine, CA 2 days ago

The Planet Group is seeking a CRM Campaign Operations Project Manager to join one of our well-known global pharmaceutical clients.


The CRM Campaign Operations Project Manager is responsible for a key franchise group (e.g., Oncology) and leads consumer brand team marketing initiatives, supporting cross-functional team members and agency partners to align and execute on email, SMS, and direct mail campaigns. This role will focus on tactical execution of the campaign roadmap through its entire lifecycle to increase performance and efficiency.


  • Pay: $40-$43/hr depending on experience
  • Duration: 12 mo to start (potential to extend / convert)
  • Location: Hybrid (Tuesday–Thursday on-site), open to the following locations: Mettawa, IL, Irvine, CA, or Florham Park, NJ


CRM Campaign Operations Project Manager Responsibilities:

  • Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs.
  • Learn the business for the respective therapeutic areas/brands.
  • Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met.
  • Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team.
  • Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues.
  • Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns.
  • Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year.
  • Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership.
  • Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary.
  • Monitors campaign performance and proactively provide recommendations to drive an increase in engagement.
  • Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly.
  • Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders.


Leadership Competencies:

  • Positive “all for one” approach to team deliverables and priorities.
  • Builds strong relationships to enable higher performance.
  • Learns, fast, grasps the “essence” and can change course quickly where indicated.
  • Raises the bar and is never satisfied with the status quo.
  • Creates a learning environment and open to suggestions.
  • Embraces the ideas of others, nurtures innovation and manages innovation to reality.


CRM Campaign Operations Project Manager Qualifications:

  • 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience.
  • Minimum of 3 years of hands-on work experience in client service, account or response management discipline.
  • Digital marketing or interactive agency experience is a plus.
  • Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.
  • Excellent written, verbal, and interpersonal communication skills to effectively work with team members.
  • Analytical ability to identify optimization opportunities and program related issues.
  • Enthusiastic, solution-oriented attitude in accepting work/new challenges.
  • Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook.
  • Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving.
  • In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica.
  • Experience implementing CRM best practices.
  • Proven track record of launching successful email campaigns and/or consumer programs.
  • Bachelor’s degree in business or marketing or equivalent experience.
Not Specified
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