Information Technology Jobs in Balboa, CA

For those who want to keep growing, learning and evolving. We at KellyConnect® hear you, and we’re here for you! We’re seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

• Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds
• Office Rotation: Tuesday/Thursday & every other Friday
• Must live in commutable distance to Irvine, California
• Work from Home Rotation: Monday/Wednesday & every other Friday
• Competitive pay rate- $26

• Why should you apply: Medical, optical and dental benefits
• Opportunity to gain valuable experience.
• Enjoy a positive and supportive work environment.
• Paid training to ensure you have the skills & knowledge to succeed.

• What’s a typical day as a Customer Service Representative? You’ll be:
• Processing product complaints through queues and other communication channels.
• Maintaining a positive experience while investigating complaints in a timely and courteous manner.
• Accurately updating databases with pertinent details & product information.
• Escalating issues based on severity to appropriate levels as needed.
• Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.

• This job might be an outstanding fit if you:
• Have a high school diploma or equivalent.
• Have at least 3 years of customer service experience and call center experience
• Have strong problem- solving and organizational skills.
• Are able to work in a fast-paced environment.
• Are able to work a hybrid work schedule comprised of weekly office & remote requirements.

What happens next:

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Acerca de kelly

El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.

• Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

Our client is looking for a nimble and detail-driven Mid-level Photo Producer to join their team!

This role is hybrid and based onsite in Orange County, CA. Sports licensing experience is a major plus! You will start by going onsite for shoots, and once our clients studio opens, the schedule will transition to three days per week in the office.

Responsibilities: 
-Lead both high-volume ecommerce and larger-scale campaign shoots. This role requires someone who can move fast, manage multiple productions at once, and keep budgets, timelines, and logistics tightly organized.
-Own end-to-end production for e-commerce and campaign photoshoots
-Build/manage budgets, schedules, vendors, crew, talent, and locations
-Partner cross-functionally with Creative, Brand, and Marketing teams
-Support integrated still + motion productions
-Lead on-set execution and problem-solving
-Manage licensing, usage rights, and production documentation

Qualifications:
-4+ years of photo production experience (ecomm + brand required)
-Experience supporting motion/video shoots
-Strong budgeting and negotiation skills
-Ability to juggle multiple projects in a fast-paced environment
-Sports licensing experience STRONGLY preferred

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

About Konnect

Konnect is a privately owned HR consulting firm with deep expertise in helping organizations design and optimize their people operations. Building on this foundation, Konnect is expanding into the SaaS space with the launch of KonnectAi, an AI-powered platform designed to automate and enhance HR workflows across the employee lifecycle.

Job Summary: We are looking for a detail-oriented and experienced Payroll Administrator to join our team. The ideal candidate will have a strong background in payroll processing and a thorough understanding of payroll regulations and compliance. This role is essential in ensuring accurate and timely payroll for all employees.

Key Responsibilities:

• Process bi-weekly, semi-monthly, or monthly payrolls for Konnect's client organizations, ensuring accuracy and compliance with company policies and regulations, with the opportunity to support internal payroll operations for Konnect as the team scales.
• Maintain and update payroll information by collecting, calculating, and entering data.
• Review and verify timesheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
• Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices.
• Prepare and distribute payroll reports and statements.
• Handle employee inquiries regarding payroll issues and resolve discrepancies.
• Coordinate with HR and Finance departments to ensure proper flow and maintenance of employee data.
• Manage payroll deductions, including benefits, garnishments, and other withholdings.
• Prepare and file payroll tax returns and ensure timely payment of payroll taxes.
• Assist in the development and implementation of payroll policies and procedures.
• Conduct regular audits of payroll procedures and records to ensure accuracy and compliance.
• Stay current with industry trends and best practices in payroll administration.

Qualifications:

• Bachelor’s degree in Accounting, Finance, Human Resources, or a related field.
• Minimum of three years of experience in payroll administration.
• Strong knowledge of payroll systems and software (e.g., ADP, Paylocity, Dayforce).
• Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Ability to handle sensitive and confidential information with discretion.
• Certification in Payroll Administration (e.g., CPP) is a plus.

What We Offer

• Compensation: $72,800 annually (equivalent to ~$35/hour), W-2
• Comprehensive benefits package (Medical, Dental, Vision), with 100% of medical premiums covered by Konnect
• Unlimited PTO
• 401(k) with up to 4% match
• Location: Hybrid in Irvine (Tuesday-Thursday) 7515 Irvine Center Dr, Ste 120 Irvine CA, 92618
• Clients: Multiple across industries and service tiers

OMNI CHANNEL SUPPORT SEPCIALIST

REPORTS TO: DIRECTOR, MERCHADISE SUPPORT SYSTEMS

STATUS: NON-EXEMPT

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time.

The Omni Channel Support Specialist is responsible for monitoring the daily transactions of omni channel orders, including but not limited to buy online pick up in store, buy online ship to store, Roadie, and ship from store. This position supports the stores and communicates with customer service, and our website developers regularly to follow up on pending orders and offer additional training or support needed on omni channel initiatives.

The schedule for this position after training is as follows:

• Sunday: 9:30am – 6pm remote
• Monday: 12:30pm – 9pm remote
• Tuesday: off
• Wednesday: off
• Thursday: 12:30pm – 9pm onsite/ remote
• Friday: 12:30pm – 9pm remote
• Saturday: 10:30am – 7pm remote

Essential Duties and Responsibilities

• Partner with Store Operations to ensure Boot Barn stores are in compliance with omni channel processes and procedures.
• Communicate daily with stores and District Managers to resolve discrepancies with online orders as they arise.
• Troubleshoot past due orders to ensure stores are meeting Boot Barn’s customer service expectations and communicating order picking status to customers.
• Research cancelled orders and partner with stores to resolve order picking issues.
• Act as the point of contact for the store team and respond to questions on omni channel processes and procedures.
• Analyze complex business problems and identify business and user requirements.
• Memorialize user cases, user requirements and create process flow diagrams
• Create functional specifications and work with development team throughout the development processes.
• Document bugs and assist in resolution.
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.

Qualifications

• Strong communication, customer service, time management and organizational skills.
• 1-3 years of customer service experience or ecommerce experience.
• Excellent written and verbal communication skills, a high level of organization, and impeccable attention to detail.
• Ability to prioritize work in a fast-paced environment.
• A self-starter who can manage multiple projects at once.
• Demonstrated ability to communicate effectively and build strong business relationships.
• Proficient in excel.

Competencies

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive hourly rate.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Flexible schedules and work/life balance.

PAY RANGE: $20.50 - $21.00/hr*

*compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

California Privacy Notice

The Senior Data Scientist will play a critical role in building the foundation of Boot Barn’s AI and Data Science division, with a focus on developing advanced machine learning and generative AI solutions. This position will lead the design and deployment of models that power data driven solutions to support cross-departmental products, and intelligent agentic systems.

Working closely with AI/ML and Data Engineers, this individual will ensure models are robust, well-designed, and ready to scale, while contributing to the establishment of data science best practices across the organization.

Essential Duties and Responsibilities

• Design, build, and deploy predictive and generative AI models to address high-impact applications such as personalization, forecasting, marketing automation, and conversational agents.
• Conduct exploratory data analysis, statistical modeling, causal inference, and A/B experimentation to uncover insights and validate model performance.
• Develop high-quality, modular Python code for model training and experimentation using libraries and frameworks such as pandas, numpy, scikit-learn, PyTorch, TensorFlow.
• Collaborate with AI/ML Engineers to productionize models through containerization, orchestration, and CI/CD pipelines.
• Collaborate with Data and AI/ML Engineers to establish RAG pipelines, vector databases, and agentic frameworks.
• Prototype and deploy generative AI applications such as content generation agents, knowledge assistants, and multimodal interfaces.
• Partner cross-functionally with Store Operations, Ecommerce, Marketing, Merchandise, Supply Chain and Real Estate to identify and prioritize high-impact AI opportunities.
• Contribute to data science best practices, model documentation, and the creation of reusable modeling frameworks.
• Translate complex model results into clear business insights for technical and non-technical audiences.
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.

Qualifications

• Bachelor's or Master’s degree in Statistics, Mathematics, Data Science, Engineering, Physics, Economics, or a related quantitative field.
• 3-5+ years of hands-on data science experience; proven track record in developing and deploying ML and generative AI models.
• Strong expertise in SQL, Python and core ML frameworks (scikit-learn, PyTorch, TensorFlow)
• Experience with LLMs, vector databases, and RAG pipelines
• Familiarity with MLOps workflows, containerization (Docker), and orchestration (Kubernetes) tools.
• Strong collaboration skills, with experience working closely with engineering and product teams.
• Retail and/or e-commerce experience preferred.

Competencies

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive salary.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

**For eligible Boot Barn Partners

PAY RANGE: $125,000.00 - $150,000.00/yr*

*compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

California Privacy Notice

Job Title: Store Manager

Location: Fashion Island, Newport Beach, California

Who We Are:

Varley is a contemporary fashion brand for the modern woman. Founded in 2015 by husband-and-wife Lara and Ben Mead, we are an international, family-run business headquartered between London, Los Angeles, and New York. We offer year-round collections, including knitwear, outerwear, and everyday staples, complemented by active pieces to create an elevated wardrobe for how you live and move. We are defined by the women who wear Varley and exist to instil quiet confidence through connections that enhance everything they already are. As women’s lives evolve, so do we.

Job Description

The Store Manager is a strategic leader and brand ambassador, responsible for driving commercial performance, delivering an exceptional customer experience, and building a high-performing team. They demonstrate independent thinking, strong problem-solving skills, and forward planning to anticipate trading patterns, staffing needs, and operational challenges. The Store Manager champions a culture of collaboration and positivity, ensuring the store is a supportive place for teams and an inviting space for customers.

Key Responsibilities

Leadership & People Management

• Lead, coach, and inspire the team to achieve commercial and service objectives.
• Proactively workforce plan, forecasting hiring and staffing needs around peak trading periods and seasonal business demands.
• Recruit, onboard, and retain high-performing talent with succession in mind.
• Conduct regular 1:1s, team meetings and annual appraisals, setting clear expectations and reviewing performance against goals.
• Address performance and behaviour issues directly, creating performance improvement plans where necessary and escalating with HR as appropriate.
• Develop and implement tailored coaching and training strategies to build capability, confidence, and leadership across the team.
• Successfully plan and manage workload and time to ensure administrative tasks and reporting are completed, while maintaining strong leadership presence on the shop floor.

Commercial & Operational Excellence

• Demonstrate strong commercial acumen, analysing performance data (sales, product, and inventory reports) to identify trends and opportunities.
• Take full accountability for achieving store KPI’s, regularly reviewing performance and implementing strategies to exceed targets.
• Translate data into actionable strategies that improve sales, stock efficiency, team effectiveness, and customer experience.
• Prepare and present clear, high-level reports and insights for senior management.
• Forecast and plan proactively for key trading periods, events, and product launches to maximize profitability.
• Use Microsoft Office (particularly PowerPoint) to support reporting, presentations, and communication of business performance.
• Ensure store operations and policies (including health & safety) are maintained.
• Utilize operational tools effectively to drive business decisions and streamline store operations, including POS, data platforms, and internal communication tools.
• Oversee visual merchandising execution and ensure the store environment reflects brand guidelines.

Customer & Brand Experience

• Act as a visible and inspiring brand ambassador, ensuring every customer interaction reflects the brand’s values and service standards.
• Drive a service-first culture that builds long-term customer relationships and loyalty.
• Leverage CRM and clienteling platforms to track customer behaviours, personalize service, and strengthen engagement.
• Manage customer feedback, ensuring issues are resolved quickly and effectively.
• Support the execution of brand activations, events, and local community initiatives to increase engagement and awareness.

Innovation & Continuous Improvement

• Take a forward-thinking approach to retail, identifying and testing new ideas to improve service, team performance, and operational efficiency.
• Continuously review processes and team ways of working to identify areas of improvement.
• Champion a culture of curiosity and adaptability, empowering the team to problem solve and think strategically.

Key Skills & Experience

• Proven experience as a retail manager (minimum 3 years), ideally in a fast-paced, digitally driven retail environment.
• Strong commercial and analytical skills, with the ability to interpret and present sales, product, and inventory data.
• Confident in workforce planning, forecasting, and preparing for peak trading periods.
• Proficiency with retail operational tools including communications platforms, POS systems, reporting/data platforms, CRM, and clienteling platforms.
• Proficiency in Microsoft Office (particularly PowerPoint, plus Excel, Word, Outlook) to support reporting, presentations, and communication.
• Demonstrated ability to manage performance and behaviour issues fairly and effectively, including creating and implementing performance improvement plans.
• Excellent leadership skills: able to coach, develop, and inspire a diverse team.
• Strong ability to plan workload, prioritize effectively, and manage time to balance admin responsibilities with being present on the shop floor.
• Forward planner with strong organizational and project management skills.
• Exceptional communication skills (written and verbal).
• Passionate about fashion, culture, and delivering exceptional customer experiences.

The Ideal Candidate

• A decisive, independent thinker who thrives in problem-solving and strategy.
• Commercially minded, with the ability to balance short-term goals with long-term growth.
• Hands-on and proactive, leading by example on the shop floor and in operations.
• Resilient and solutions-focused, with the ability to navigate challenges effectively.
• Customer-focused, detail-oriented, and adaptable to the fast-changing retail landscape.

Our People

We think of ourselves as an international family-run business that embodies our founders’ commitment to creating timeless collections for the modern woman. What started as a company of two, has grown into a close-knit team of thinkers, creators, and innovators, taking care of our clothes, each other, and our community.

Split across the UK and USA, our team is 85% female, making us proud to be a brand for women, by women.

We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another. Everything else should take care of itself.

Company Values

We are the sum of many parts

We may have two founders, but we are the sum of many parts. The journey is just as important as the destination. We look after one another. We promote diversity and inclusivity as central parts of the culture we are building. We are less when we don’t include everyone. Our successes and our failures we make as a team not as individuals.

We pursue quality in everything we do.

We should chase perfection in everything we do. Growth is a result of improvements to every aspect of what we do, not just reliant on an individual or department. We grow together.

We embrace possibility and push boundaries

We believe that there are no limits to what we can achieve. We encourage innovative thinking, pushing boundaries, and embracing new possibilities. We constantly challenge ourselves to think beyond the ordinary and create extraordinary outcomes.

Data-driven decisions and purposeful actions

We base our decisions and actions on data and reason, not on hope. We prioritize and justify our choices through thoughtful analysis. We think before we act, understanding the impact of our actions.

Our brand is timeless and valuable

Our brand is our most valuable asset, and we treat it with the utmost respect. We recognize that our brand will outlive us and strive to enhance its value through everything we do. We prioritize long-term growth over short-term gains, ensuring the longevity of our brand's reputation.

We never compromise our product

We believe the best form of marketing is to make better product. Let word of mouth be the most powerful marketing channel. Constantly improve, however marginal a gain. Our product is defined by the quality not price.

We respect and exceed customer expectations

We deeply appreciate and value those who choose to consume our brand. We consistently strive to surpass their expectations in every interaction. Our goal is to transform customers into passionate advocates who enthusiastically share their positive experiences with others.

We choose partners who reflect our values

We view our suppliers, service providers, and stockists as partners, not mere business relationships. We carefully select partners who align with our values and standards. We understand that the company we keep reflects our brand's integrity and reputation.

We grow our brand by empowering others

We understand that the way we present information is just as crucial as the information itself. We focus not only on what we do but also on how our actions positively impact others. We aim to empower and support those around us, fostering growth and creating meaningful connections.

Responsibility is at the core of everything we do

We believe that responsibility is as fundamental as the fit of a garment. We prioritize ethical practices and sustainability in all aspects of our business. We are accountable for our actions and strive to make a positive impact on our environment and communities.

Kindness is our guiding principle

We prioritize treating others with respect, empathy, and understanding. We believe that kindness creates a positive work environment and fosters strong relationships with our team members, partners, and customers.

The Social Compliance Manager is responsible for developing, implementing, and overseeing the company’s social compliance and ethical sourcing programs across global apparel manufacturing partners. This role ensures factories meet company standards, legal requirements, and international labor codes while driving continuous improvement in working conditions, transparency, and responsible production.

Essential Duties and Responsibilities

• Manage and maintain the company’s social compliance program aligned with international standards (WRAP, BSCI, SMETA, SA9000, BV ONE PAS).
• Develop policies, procedures, and corrective action processes.
• Lead risk assessment and factory segmentation strategies.
• Oversee third-party and internal social compliance audits.
• Review audit reports and ensure corrective action plans are completed.
• Conduct factory visits and onboarding evaluations as needed.
• Serve as primary contact for suppliers on compliance requirements.
• Train vendors and factory management on Boot Barn compliance standards.
• Partner with sourcing, quality, and sustainability teams.
• Track compliance metrics and audit performance.
• Prepare internal and customer-facing reports.
• Support customer and brand compliance inquiries.
• Identify trends and root causes of non-compliance.
• Drive long-term improvement initiatives.
• Monitor global labor laws and Environmental Social Governance requirements
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.

Qualifications

• Bachelor’s degree in Supply Chain, Business, Sustainability, or related field.
• 7–10+ years of experience in social compliance within apparel or footwear.
• Strong knowledge of global labor standards and audit protocols.
• Working knowledge of ISO, ASTM, AATCC standards and test methods.
• Experience working with global factories.
• Ability to manage third-party audit firms.
• Strong communication and negotiation skills.
• Analytical and data-driven decision making.
• Ability to influence cross-functional teams.
• High integrity and cultural sensitivity.
• Willingness to travel internationally as required.

Competencies

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive salary
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

**For eligible Boot Barn Partners

PAY RANGE: $80,000.00-$90,000.00/yr*

*compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

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ABOUT MONIQUE LHUILLIER

Established in 1996, the Monique Lhuillier brand has become synonymous with luxury, femininity, allure and unparalleled glamour. The company is one of the leading fashion houses in design, quality, and creativity. With a passion for creating collections that are both feminine and modern, Monique Lhuillier continues to design ready-to-wear, accessories and bridal collections that are luxurious, chic and true to her aesthetic.

ABOUT THE OPPORTUNITY

A Monique Lhuillier Sales Consultant is responsible for providing exemplary service to our clients with a tailored selling technique, extensive product knowledge, and styling capabilities in both Bridal and Ready to Wear. The ideal candidate will be able to personify the Monique Lhuillier spirit through a deep understanding and conveyance of brand image and products.

ABOUT YOU

• 3-5+ years of experience in a similar high-end luxury retail boutique environment
• Proven sales record in fashion with a transferable client list
• Experience in the special-order process from Point of Sale through Alterations
• Possesses a passion for the Monique Lhuillier brand aesthetic in both Bridal and Ready to Wear
• Ambassador of exquisite style with the ability to communicate garment fit and construction to clients
• Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
• Strong understanding of client needs and expectations
• Ability to project an approachable and professional image in personal demeanor, appearance and manner
• Adheres to company policy and confidentiality - is a true ambassador for the brand with strong sense of responsibility - setting the standard
• Versatile and flexible; embraces change and is consistently able to develop and adapt to the needs of the business
• Driven to learn and grow, grasp new concepts quickly, prioritizes efficiently and is organized
• Excellent communication and analytical skills, both oral and written, with an emphasis on the details
• Team player, “no task is too big or too small” attitude
• Proactively contributes to creating a team atmosphere that is professional, collaborative, and enjoyable
• Knowledge of computer systems, which include Microsoft Office
• Required to work a flexible schedule based on business needs that includes evening and weekend requirements
• Additional language fluency is a plus

WHAT YOU’LL DO

• This position is a true ambassador of Monique Lhuillier. All daily duties revolve around romance and expertise required to close sales while handling the smallest of details that each client requires.
• Meet and exceed sales goals while continually developing new methods to increase sales and further cultivate client relationships
• Display a strong attention to detail and follow up with the art of multi-tasking and remaining calm in a fast-paced environment
• Ability to always ensure the highest level of customer service within the boutique
• Guarantee cross and up-selling amongst all product categories
• Optimize all opportunities to grow your client book and acquire new clients
• Discuss and convey interest with clients on knowledge of trends in the luxury market
• Continual practice of qualitative monitoring and regular updating of client information in order to retain and expand business
• Foster open and constructive communication with team members, always collaborative and proposing effective solutions
• Handle all communication and requests of clients in a timely, professional and engaging manner

A reasonable estimate of the current hourly rate is $23.00-$30.00, annualized from $47,840 - $62,400 + generous commission program. The rate of pay offered may vary based on job-related knowledge, skills, and experience.

ADDITIONAL INFORMATION:

FLSA Status: Non-Exempt

Benefits Include:

• Medical, Dental, and Vision
• Life Insurance
• 401(k)
• Paid Time Off
• Paid Company Holidays
• Exclusive Employee Sales
• Employee Discount

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DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.

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Register now to apply for this job and for access to 120,000+ other openings.

DocCafe Offers:

• Free Physician and Advanced Practice Job Search:Easily search, review and apply to jobs that meet your requirements. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria.
• Professional Profile:Attract employers with a profile page that includes your CV, credentials and other medical professional information.
• Confidentiality:Decide which information you want to share and when you appear in an employer's search results.
• Career Matching Support:Our experienced team can match you to your dream based on your unique preferences.

Get started with DocCafe today.