Information Technology Jobs in Avondale Estates
421 positions found — Page 2
Baer is looking for SAP S4 OTC Pricing & Promotions Architect for a 6+ month project located in Atlanta, GA.
Title: SAP S4 OTC Pricing & Promotions Architect
Location: Hybrid – Atlanta, GA (onsite 3 days/week)
Duration: 6 months
Rate: All-Inclusive
Alignment: W2 or C2C
Overview
As a SAP S4 OTC Pricing & Promotions Architect, you will help design and deliver technology solutions that support pricing and promotional strategies. You will work closely with business, product, and engineering teams to turn business goals into clear product requirements and scalable solutions.
Description
- Act as a subject matter expert for Pricing & Promotions solutions and support both business and technical teams.
- Help design and implement next-generation pricing and rebate capabilities in collaboration with business stakeholders, vendors, and partners.
- Manage and deliver work from the product backlog, including features, enhancements, incidents, and change requests.
- Convert business needs into clear user stories, designs, and technical documentation.
- Support the full product lifecycle including design, development, testing, deployment, training, and post-launch support.
- Collaborate with cross-functional teams to deliver solutions that meet business needs.
- Promote Agile and SDLC best practices while working closely with scrum teams and engineering partners.
- Ensure solutions align with security standards, architecture principles, and modern data practices.
- Track performance metrics such as service levels, incidents, and delivery efficiency, and continuously improve processes.
- Build strong relationships with stakeholders to ensure solutions deliver real business value.
Requirements
- 5+ years of experience with SAP S4HANA or external Pricing & Promotions solutions.
- Strong knowledge of Pricing & Promotions processes such as waterfall pricing and promotional pricing.
- Experience with the Order-to-Cash (O2C) lifecycle in SAP S/4HANA.
- Hands-on experience with: SAP configuration and solution design, Pricing configuration and Integration with Accounts Receivable
- Deployments or new location setup
- Experience supporting production systems and business-critical applications.
- Ability to lead small teams (2–5 members) and deliver results in fast-paced environments.
Preferred Skills
- Experience with SAP CRM and TPM promotions management
- Knowledge of DSD handheld delivery processing
- Experience with third-party pricing and promotions platforms
- Bachelor's degree or equivalent
Company Overview:
Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions.
Baer is an equal opportunity employer including disability/veteran.
ALL OPEN JOBS
ITTConnect is seeking an IT Project Manager - Avaya Infrastructure and Platform to work for one of our clients. This is a new position with a client that is a global leader in consulting, digital transformation, technology and engineering services present in nearly 50 countries. The end client is in the Telecom business.
Job location: Hybrid in Atlanta, GA 30329, 3 days a week onsite.
We are seeking a high-impact Project Manager to lead the deployment, maintenance, and optimization of business-critical Avaya infrastructure. This role requires a blend of technical depth in unified communications and the leadership to manage multi-vendor environments for a large-scale Telecom client.
Core Responsibilities:
- Infrastructure Leadership: Lead end-to-end projects for Avaya platform upgrades, migrations, and infrastructure maintenance.
- Team Management: Coordinate technical teams supporting Avaya ecosystems, ensuring high availability and rapid resolution of platform issues.
- Vendor Orchestration: Act as the primary point of contact for multiple third-party vendors, managing SLAs, contracts, and service delivery.
- Strategic Communication: Provide clear, high-level project status updates to Senior Leadership, translating technical roadblocks into business impact.
Key Requirements:
- Avaya Expertise: Proven experience managing projects involving Avaya Aura, Communication Manager, or Contact Center solutions.
- Vendor Management: Strong background in coordinating with external service providers and hardware/software vendors.
- Communications: Exceptional verbal and written skills; ability to navigate complex stakeholder environments with ease.
- Telecom Experience: Deep understanding of telecommunications workflows, infrastructure, and compliance standards.
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
Paralegal (Contracts & SOW Review)
Our client is seeking a Paralegal to support contract review and remediation initiatives across third-party vendor agreements. This role is ideal for a paralegal with experience reviewing and revising Statements of Work (SOWs) and corporate vendor contracts in a fast-paced enterprise environment. You will work closely with procurement, legal, and business stakeholders to ensure agreements are accurate, compliant, and aligned with corporate governance standards.
As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact
• Location: Atlanta, GA (Hybrid)
• Compensation: This job is expected to pay about $32–$36/hr W2
• Job Type: Contract
• Duration: 12+ Month Contract (Potential to extend or convert to full-time)
• No Visa Sponsorship Available for this role
What You'll Do:
• Review and revise Statements of Work (SOWs) and vendor agreements to ensure contract terms align with internal policies and governance standards.
• Support ongoing contract remediation initiatives, analyzing contract language and coordinating updates with legal and procurement teams.
• Partner with procurement, category management, finance, and legal teams to ensure contracts accurately reflect scope, pricing, and service terms.
• Track contract revisions and maintain documentation throughout the contract lifecycle.
• Serve as a point of contact for stakeholders regarding contract updates, compliance questions, and agreement changes.
What Gets You the Job:
• 3–5 years of experience reviewing and revising corporate contracts or Statements of Work (SOWs).
• Paralegal experience required, preferably supporting corporate contracts or vendor agreements.
• Experience working in an enterprise or professional services environment.
• Bachelor's degree required; Paralegal certificate or legal studies background is a plus.
• Strong attention to detail with the ability to review and update contract language accurately.
• Excellent communication and stakeholder management skills.
Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey—so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Power Distribution and Make Ready Designer
Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work
Location: Atlanta, GA (Remote)
Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.
ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.
In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.
Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.
WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned
TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready
Requirements:
WHAT WE’RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver’s license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate
PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels
ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™.
*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.
WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:
• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs
This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.
Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.
PM22
PI7cc0745230a4-3631
Remote working/work at home options are available for this role.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
- Extensive travel required. (Local, National, International).
- Ensures all assets are properly identified, labeled, maintained, and utilized.
- Implements asset management software and tools for efficient tracking and reporting.
- Develops and oversees maintenance schedules for industrial equipment ensuring timely repairs and upkeep.
- Monitors asset performance and reliability and identifies areas for improvement.
- Identifies and maintains Bill of Materials (BOM) for assets.
- Assists in budgeting for asset procurement, maintenance, and replacement.
- Conducts cost-benefit analyses for new asset acquisitions.
- Ensures all industrial assets comply with relevant safety and regulatory standards.
- Implements safety protocols and training related to asset usage.
- Identifies opportunities to improve the efficiency and productivity of assets, including a review of existing preventative maintenance plans for assets.
- Evaluates and recommends innovative technologies or upgrades to enhance asset performance.
- Manages relationships with equipment vendors and service providers.
- Collects and analyzes data on asset performance and utilization to inform decision-making and strategic planning.
- Develops, updates and provides training to staff on the proper use and maintenance of industrial assets and/or CMMS or EAM application.
- Monitors and oversees project timelines, budgets, and deliverables, which may also include shutdown activities.
- Promotes and implements energy-efficient technologies and sustainable asset management practices.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
- Associate Degree required in a technical field with 1-3 years of industrial asset experience and/or 5 - 10 years as a machine repair technician, or equivalent combination of both.
- Familiar with industrial manufacturing environment.
- Electrical/mechanical aptitude.
- Proficiency with computers, maintenance systems, and applications including Microsoft Office.
- Excellent verbal communication, facilitation, and presentation skills.
- Ability to build and maintain positive, professional relationships.
Desirable KSAs:
- Desire to develop leadership attributes
- Experience in job plan development, job scheduling, and work execution
- Project management and capital project experience preferred
- CMRP certification
- Green Belt certification
- STS certification
Competencies:
- Drive & Motivation
- Interpersonal Skills
- Task Management
- Strategic Skills
- Customer Focus
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a14fac74-803b-4451-89dc-78784fbd12be
Location: GA_AT_1777 Montreal Circle, Tucker GA 30084
Duration: 2+months
Shift/Time Zone:
3rd Shift - 2:00am to 10:30am
Tuesday to Saturday with every 3rd Sunday Rotation
JOB SUMMARY:
Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
JOB REQUIREMENTS:
Sorting, and receiving specimens in the department.
Performs routine instrument maintenance on some equipment.
Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
Preparing reagents and or media in the department.
Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
Performs QA/QC duties as assigned.
Resolves pending lists.
Finds missing samples.
Decontaminates work areas.
Performs weekly radioactive wipe tests.
Maintains files for department records.
Changes gas cylinders.
Follows all PPE requirements and all safety regulations.
Uses the laboratory computer system as well as operates PCs.
Disposes of biohazardous material.
Completes training and competency checklists as appropriate.
This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
Education: High school diploma or equivalent. Medical assistant training helpful. Math and science courses preferred.
Work Experience: None required
Special Requirements:
Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
Must be able to retain information once learned.
Must interact with other coworkers, internal and external customers with courtesy and respect.
Key Word Search: laboratory, medical
Duration- 4 months
Location- Decatur GA 30030
Shift/Time Zone:
Monday, Thursday 8:30am-5pm
Tuesday and Wednesday 10am-8pm
Saturday rotational 9am-5pm
Additional Job Details: 5 years of phlebotomist experience or more
Summary:
The Patient Services Representative II PSR II represents the face of our company to patients who come in, both as part of their health routine or for insights into lifedefining health decisions.
The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info initials including patient signature postvenipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements
- Ability to provide quality, error free work in a fastpaced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, oncall and overtime.
- Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a highvolume setting.
- Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business.
- Training locations may vary based on trainer availability.
Required Education
- High school diploma or equivalent REQUIRED.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
- Work Experience:
1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment highly preferred.
location:GA_AT_1777 Montreal Circle, Tucker GA 30084
duration: 3+ months
shift:
Shift/Time Zone:
2:00AM - 10:30AM
Tu We Th Fr Sa
MUST HAVE EXCELLENT UNDERSTANDING OF ENGLISH LANGUAGE BOTH SPOKEN AND WRITTEN**Bilingual candidates strongly preferred who also speak Spanish. English still must be strong, as well
Basic Purpose:
Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department.
Position Requirements:
Minimal data entry skills
Good organizational skills
Understanding of specimen types related to test(s) ordered.
Clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery.
Understanding of compliance regulations related to test ordering which may change on a daily basis
Flexibility and a willingness to adapt to change and pursuit of continuous improvement
Commitment to fulfilling internal and external customer requirements in the course of carrying out routine position responsibilities
Willingness to actively contribute to a team based working environment A Ability and willingness to support the goals of the department with regard to staffing needs on weekends, holidays, on call and overtime
Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner
Performance task proficiency includes but is not limited to the following manual functions:- sorting- racking- pickup and delivery of specimens to the laboratory- specimen storage [this position might also be trained to run the sorters in archive mode]- centrifugation- aliquoting
Job Accountabilities
1. Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality.
2. Identifies problems with specimen types, missing information etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution.
3. Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer system, and the directory of services.
4. Meets quality and production standards within 6 months of completing training.
5. Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.
6. Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences.
7. Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level.
8. Performs other duties as assigned.
Position Requirements/Environment
1. Handles multiple tasks simultaneously and works in a production environment.
2. Communicates effectively with all levels of staff both verbally and written.
3. Maintains composure while working under pressure.
4. Reflects good judgment at all times when determining what action to take in resolving problems.
5. Adheres to Quest Diagnostics' Core Values, safety, compliance and work process policies and procedures.
6. Works in a biohazard environment, in compliance with all applicable safety requirements.
7. Keeps work area neat and clean; complies with 5S workplace standards.
8. Able to sit, stand or walk for long periods; able to lift up to 50 lbs.; maneuver large carts and/or racks with specimens.
9. Demonstrates strong interpersonal skills that foster a positive working environment.
10. Demonstrates work assignment flexibility and ability to adapt to change.
11. Must have some flexibility with regard to work schedule.
Incumbent should possess the knowledge, skills and experience usually obtained by:
1. High School Diploma or GED.
2. Medical background preferred which includes medical terminology applicable to a clinical laboratory.
3. Previous experience in a production environment preferred.
4. Prefer familiarity with mainframe computers
Additional Job Details:
Heavy production site. Very busy with repetitive tasks. Medical terminology a plus, but not required. If testing samples, will be required to wear lab coat, mask, goggles, gloves, protective wear.
MUST HAVE EXCELLENT UNDERSTANDING OF ENGLISH LANGUAGE BOTH SPOKEN AND WRITTEN
**Bilingual candidates strongly preferred who also speak Spanish. English still must be strong, as well**
Description
What We're Looking For:
As a MeltwaterImplementation Manager, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of AI key features. Reporting to the program and Implementation Regional Manager, you will prioritize account setup and provide customized team training to ensure alignment with clients' objectives. You will play a key role in helping clients understand and leverage Meltwater's AI capabilities. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.
Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact.
What You'll Do:
Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
Champion innovation and the adoption of emerging technologies across implementation practices
Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
Effectively communicate project status and deliverables with internal and external teams to ensure project success.
Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.
What You'll Bring:
A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
Proven ability to lead cross-functional teams and influence without direct authority
Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
A deep understanding of and passion for media, news, and current affairs.
Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
Excellent written and verbal communication skills in English. Spanish or another language is a plus.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Compensation Overview
Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
