Information Technology Jobs in American Fork

Position: Customer Support Associate

Location: Remote (Utah)

Compensation: Base Pay: $21.00 - $22.50 / hour

Total Compensation: Top performers exceed $31.50/hour + Uncapped bonuses

What this means: Uncapped earning potential with a proven 40%+ uplift for high performers.

Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.

Responsibilities:

• Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
• Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
• Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
• Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
• Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
• Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.

Ideal Profile:

• 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
• Master of professional communication with ability to command high volume inquiries
• Fast and accurate typist: 50+ WPM required
• Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
• Excited by technology and sees AI as a partner that enhances skills

The Puffy DNA

We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.

• Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
• Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
• Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line.

Your Total Compensation & Benefits

Compensation:

• Base: $21–$22.5/hour + unlimited and uncapped bonus earning potential

Health & Protection:

• Comprehensive medical, dental, and vision insurance

Time Off:

• Generous Paid Time Off (PTO) + US Public holidays

Work Environment:

• Access to AI-native tool stack
• Learning & development opportunities
• International team collaboration (14+ nationalities)

Other Benefits:

• 401(k) with Company Match
• Free Puffy mattress after 6 months
• $1,000 Puffy/Halo Board store credit after 1 year

Ready to Shape Your Story?

Click "Apply" and take the first step.

ABOUT

Serve your country as a part-time physician. This position DOES NOT require you to relocate.

Navy commissioned physicians attend to service members and their families in much the same way a civilian doctor would. They typically enjoy an accelerated career track, with opportunities to take part in humanitarian relief efforts stateside and around the world. They work at top military medical facilities and are privy to advanced training and technology so progressive, the civilian world may not be aware of it yet. Navy healthcare offers the ability to focus on the finer points of medicine without the financial and business complications of private practice. Start-up costs, malpractice insurance, staffing, equipment, and office management do not exist for Navy physicians.

Navy Physicians also:

•Earn excellent compensation in an established, thriving practice

•Experience manageable patient ratios for high-quality, one-on-one care

•Receive hands-on experience and Navy-funded advanced training

•Enjoy a flexible schedule that leaves more time for family and personal pursuits

As a Navy Physician and Officer in the Navy Medical Corps, you will help lead the highly respected Navy healthcare team as you provide high-quality medical care for Sailors, Marines, service members, their families, and, when called upon, humanity at large.

You will handle everything a typical physician does, such as diagnosing ailments, treating injuries, and saving lives. You also can move beyond routine:

•Work at the best military medical facilities on shore, at sea, and in the field

•Join with top healthcare professionals on the highly valued Navy healthcare team

•Collaborate with fellow military doctors and other healthcare officers, and partner with •International Relief Teams and organizations, such as FEMA, USAID, and Project Hope

•Operate as a leader within your focus area and get exposure outside your specialty

•Gain management experience that will serve you well throughout your career

Serving part-time as a Reservist, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Physicians in the Navy Reserve typically work at a location close to their homes. This gives you the flexibility to expand your medical experience in the Navy without compromising your civilian practice at home.

For annual training, physicians may serve anywhere in the world, whether at sea, in hospitals stateside, or in bases and camps in countries around the world.

PAY & BENEFITS

•Repayment of qualified education loans to the lending institution, paid annually over a maximum of 3 years while serving

•Post 9/11 GI Bill (May transfer benefits to immediate family members)

•Employer Support of the Guard and Reserve (ESGR)

•Low-cost medical and dental care for you and your family

•30 days of paid vacation earned annually

•Full MWR Privileges (golf, gym, RV camping, movie theater, and discounted event tickets)

•Commissary and Exchange Privileges

•Space "A" Availability for Air Travel

•VA Home Loan

•Miscellaneous military discounts with your military-issued ID card

•Enrollment into the Uniformed Services Blended Retirement System

•Specialized training to become a leader in medicine

•Work a total of one weekend a month/flex drill available to accommodate surgical case rotations

JOB REGUIREMENTS

MD or DO degree from an accredited U.S. school of medicine or osteopathy; foreign graduates may apply with a permanent certificate from the Educational Council of Foreign Medical Graduates (ECFMG)

•Current license to practice medicine in the United States, District of Columbia, or Puerto Rico

•Eligibility for board certification

•Completion of at least one year of an approved graduate medical education internship

HOW TO APPLY

If you are currently in the Inactive Ready Reserve, or you have been off active duty, then you will need to work with a Navy Officer Recruiter to begin the process of affiliating with the RC. You can locate the nearest Officer Recruiter by going to and clicking on the “Find a Recruiter” link, or by calling Navy Recruiting Reserve Command at:

LT James I. Pritchard

72

NC1 Nicholas A. Clark

(619) 346-8376

Kinsa is recruiting for a: Director of Foodservice Operations

Location: Salt Lake City area, UT (Onsite)

Our client, a growing food company, is seeking a Director of Foodservice Operations to lead production and operational performance for a centralized food manufacturing facility supporting national distribution. This leadership role oversees large-scale food production, ensuring consistent product quality, operational efficiency, and compliance with food safety and regulatory standards.

Compensation/Benefits:

• Base Salary starting at $120,000 and negotiable higher
• 20% Bonus potential
• Medical, dental, vision, life insurance, STD, LTD, etc.
• 401k with company match
• PTO and Holiday pay
• Relocation assistance

Key Responsibilities and Goals:

• Lead daily operations of a centralized food production facility, including production scheduling, staffing, and equipment management.
• Ensure consistent product quality while maintaining strict compliance with food safety and regulatory requirements.
• Oversee inventory management, product flow, and distribution coordination to meet customer delivery timelines.
• Maintain and enforce food safety programs including HACCP plans, sanitation procedures, and regulatory documentation.
• Manage budgeting and operational KPIs including labor, food cost, and productivity metrics.
• Drive continuous improvement initiatives to enhance production efficiency, quality systems, and operational performance.
• Lead, develop, and motivate operations teams while promoting a strong culture of accountability, safety, and collaboration.

Competencies Needed for Success:

• 5+ years of leadership experience in large-scale food production, food manufacturing, or commissary operations.
• Strong knowledge of food safety regulations including FSMA, USDA, FDA, and HACCP-based systems.
• Experience managing high-volume food production environments with national distribution networks.
• Strong operational leadership, team development, and performance management skills.
• Experience managing operational KPIs including labor, food cost, and productivity metrics.
• Bachelor’s degree in Food Science, Food Technology, Microbiology, or related field preferred.

Referrals are our best source for the top talent our clients need so if you know of anyone with these skills in the food and beverage industry, please pass me their name and email/phone number, or share this job posting with them. Kinsa pays referral bonuses if someone you refer gets hired by our client!

Check out our other food and beverage industry career opportunities at

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

As a key player in our marketing department, you will be responsible for delivering on the company's content strategy and ensuring it aligns with our brand, engages our target audience, and drives business growth. This role requires a creative thinker with a strong understanding of the technology landscape (and associated trends), and the ability to work cross departmentally for alignment, oversight, and consistency.

How You'll Shape the Experience:

Content Creation

• Work alongside a team of marketeers, including data analysts, designers, and multimedia specialists, to produce high-quality and compelling content.

• Generate a variety of content types, including social media management, blog posts, campaign kits, research reports, case studies, byline articles, infographics, videos, and more.

• Execute a thought leadership content strategy that aligns with the company's overall marketing objectives and brand positioning.

• Create a cohesive and engaging narrative that communicates the value proposition of our Reputation Platform to our ICP and beyond. Support our awareness efforts and thought leadership bench.

Campaign Support

• Work closely with the marketing and sales teams to support campaigns with relevant and impactful content.

• Align content creation with product launches, research initiatives, awareness campaigns, promotions, and other strategic initiatives.

Brand Consistency

• Ensure consistency in messaging, tone, and branding across all content channels and platforms.

• Uphold and enhance the company's brand identity through compelling storytelling.

Performance Metrics

• Monitor and analyze content performance metrics and provide insights to optimize future content

• Utilize data and analytics to refine content strategies and optimize future efforts.

The Skills That Set You Apart:

• Bachelor's degree in Marketing, Communications, or a related field or equivalent experience

• 5+ years of marketing experience, including demonstrated expertise in content creation and management, preferably within the SaaS or Mar-Tech industry.

• Strong understanding of SEO principles and experience in optimizing content for search engines.

• Excellent project management skills with the ability to drive initiatives forward and collaborate effectively across teams.

• Exceptional written and verbal communication skills.

• Creative thinking and a passion for staying ahead of industry trends.

Where You'll Connect & Collaborate:

• Your main HQ is our Scottsdale, AZ or Lehi, UT office, but we know great work can happen anywhere. You'll have the flexibility of a hybrid schedule, joining us in person on Tuesdays and Wednesdays (subject to change) and working from home the rest of the week.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options, plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness, Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

Mid-size national civil litigation and insurance defense firm seeking to hire a 3+ year remote Legal Secretary for its Utah office, who works well individually and as part of a legal team, and is willing to go above and beyond to successfully meet the needs of our firm.

PRIOR INSURANCE DEFENSE EXPERIENCE IS A MUST! AT LEAST 3 SOLID YEARS REQUIRED!

We are looking for a reliable, energetic, well-organized Legal Secretary to provide overall operations assistance for our Utah team.

This person must be detail oriented, experienced, hard-working, enthusiastic, and team oriented.

Must be familiar with Microsoft Office, especially Outlook, Word, Excel and Adobe.

This position plays an intricate role in the day-to-day operations as the legal secretary will assist with case management, legal document preparation, calendaring, scheduling, processing incoming mail along with other general legal assistant duties.

Position Requirements

• At least 3+ years of experience in Insurance Defense is highly preferred. Bodily Injury and construction defect experience are a big plus.
• Excellent oral, written, and interpersonal communication skills, be detail oriented, hard-working, enthusiastic, team oriented, and great at time management.
• Excellent communication skills, typing skills, computer skills and interpersonal skills and professional appearance.
• Active knowledge of the Rules of Civil Procedure, navigating the various Court websites, preparing basic legal documents and knowledge of deadlines.
• Be familiar with Microsoft Office, especially Outlook, Word and Excel.

The firm offers a full benefits package including:

· Medical,

· Dental,

· Vision,

· Long-term disability,

· Life insurance,

· Remote work,

· Industry leading technology,

· 401k,

· Bar dues,

· CLE expenses,

· Robust marketing department,

· Dedicated internal IT department.

Please send your resume with salary requirement. Confidentiality in all discussions and negotiations will be maintained.

BoomCloud is a software company that empowers dental practices to implement, manage, and scale effective dental membership programs as a superior alternative to traditional dental insurance. Our innovative tools allow practices to create, organize, track, and automate membership programs, helping them improve patient loyalty and increase revenue. Visit us at to learn more about our mission and solutions. Join us and be part of a team dedicated to transforming the dental industry.

This is a full-time on-site role based in Lehi, UT, for a Senior Account Executive. The Senior Account Executive will engage with prospective clients to understand their needs, deliver impactful product demonstrations, and close sales to achieve and exceed sales targets. Day-to-day tasks include prospecting and lead generation, managing the sales pipeline, building strong client relationships, and collaborating with the marketing and customer success teams to drive growth and customer satisfaction. The role also involves providing insights to enhance BoomCloud's solutions while staying updated on industry trends.

• Proven sales skills, including lead generation, pipeline management, and closing deals effectively.
• Experience in client relationship management, account management, and upselling techniques.
• Exceptional communication, negotiation, and presentation skills.
• Strong understanding of the dental or healthcare industry is highly advantageous.
• Proficiency in CRM systems and productivity tools for tracking leads and enhancing sales performance.
• Self-motivated, goal-oriented, and able to thrive in a competitive environment.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

With over 35 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries.

Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, “on the floor”, coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements.

Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client’s existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability.

This position requires 100% weekly, Sunday-Friday travel to designated project locations.

You may be located in most states.

We focus on implementation and transformational change and deliver value by:

• Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability
• Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes
• Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making
• Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities
• Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability
• Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization
• Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors
• Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies
• Assist the client with tool building and/or modification
• Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements – expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed

Travel and Per Diem:

• All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred
• Weekend travel flexibility including company paid companion flights or other city destination accommodations
• All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel
• A pre-tax biweekly allowance is included for parking and transportation fare to and from employees’ home airport

Benefits:

• DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee
• Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k)
• Two weeks paid vacation + one week paid PTO + paid year-end holiday closure

Advancement Opportunities:

At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions.

We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us.

Professional Requirements:

• Bachelor’s Degree in Business, Management, Engineering or related field
• Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred)
• Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams
• Strong observation, analytical, numerical reasoning, business acumen and leadership skills
• Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization
• Ability to balance delivery of results, problem solving and client management
• Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle
• Develop a high level of personal and professional credibility with all levels of the organization and external client
• Ability to adapt to fast-paced, high pressure and changing environments
• Exceptional communication (verbal, written and presentation) skills
• Ability to succeed in a team environment and deliver/receive daily constructive feedback
• Advanced proficiency in MS Office Suite specifically Excel
• Ability to pass a pre-employment background, criminal, financial/credit and drug screening

The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

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